Owners have filed 13 complaints
about the 1999 GMC Envoy with NHTSA between 2001 and 2011.
The largest single group is the suspension.
Across this model's run it ranks 9 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 2
Against the median year of the GMC Envoy. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1999 GMC Envoy
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
430.8%
Median failure at 55,321 miles
Transmission & Drivetrain
215.4%
Median failure at 107,041 miles
Equipment & Accessories
17.7%
Median failure at 57,000 miles
Tires
17.7%
Windows, Mirrors & Wipers
17.7%
Median failure at 57,000 miles
Lights
17.7%
Body & Structure
17.7%
Median failure at 28,000 miles
Electrical System
17.7%
Engine & Cooling
17.7%
Median failure at 28,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
342.9%
50,000 – 74,999 miles
342.9%
100,000 – 149,999 miles
114.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2001peak 2May 2011
Recalls on the 1999 GMC Envoy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20010072,590 units in Canada
Structure
Certain vehicles do not comply with the requirements of CMVSS 201- Occupant Protection. Vehicles have a console cover/armrest cam latch that can release at less than the 10 g vertical load restriction required by the standard. Correction: Console latch mechanism will be replaced.
In the owners' own words, exactly as filed with NHTSA.
at 107,041 milesRochester, NY
POWER TRAIN
THE PROBLEM STARTED OVER FIVE WEEKS AGO. THE CAR WOULD NOT START ONCE I PUT IT IN PARK. I'VE HAD THE PARK NEUTRAL SENSOR SWITCHED CHANGED AND EVERY TIME IT HAPPENS WHICH IS AFTER THE FORTH OR FIFTH TIME I PUT IT IN PARK. I'VE HAD THE CALLED TOWED OVER 10 TIMES AND MY INSURANCE HAS BEEN CANCELED BECAUSE OF IT. THE DEALERSHIP JUST KEEP TIGHTENING THE GEAR SHIFT BUT AS I SAID WHEN I DRIVE IT, IT LOOSEN UP AND THE SAME THING HAPPENS. I THINK IT DOESN'T START BECAUSE THE SECURITY SYSTEMS KICKS IN WHEN I TRY TO PUT THE CAR IN GEAR.
NHTSA complaint #10398613 — an unverified report by a vehicle owner.
I HAVE HAD TO REPLACE THE HEATER CORE 5 TIMES. THE FIRST TIME WAS 1 MONTH AFTER I PURCHASED THE JIMMY USED AT REEDMANS AUTO WORLD IN PA. 2 MONTHS AFTER THAT IT WAS REPLACED AGAIN 6 MONTHS LATER AND EVERY WINTER SINCE. I HAVE HEARD THERE WAS A IONIC PROBLEM WITH THE JIMMYS THAT SEND AND ELECTRICAL CURRENT THE MOTOR, CAUSING THE HEATER CORES TO JUST EAT AWAY CAUSING THEM TO BE REPLACE. I HAVE ALSO HAD THE UPPER AND LOWER BALL JOINTS REPLACE SINCE I HAVE HAD THE JIMMY( THEY WERE ALSO REPLACED BY THE ORIGINAL OWNER. I HAVE HAD TO REPLACE THE ENGINE MOUNTS AND MY READITOR SINCE THE MOTOR MOUNTS BROKE AND SENT THE ENGINE THRU MY RADIATOR. ALL PROBLEMS WERE FIXED MOSTLY AT THE DEALER. HOWEVER. THE HEATER CORE HAS NOW BLOWN AGAIN I HAVE NO HEAT OR AIR. IF I TURN THEM ONE THE COOLANT GUSHES OUT OF THE CAR. I NO LONGER HAVE A EXTRA WARRANTY(EXPIRED 8/06) AND CANNOT GET IT FIXED.. NOTHING SEEMS TO CORRECT THE HEATER CORE PROBLEM. 8AK
NHTSA complaint #10195214 — an unverified report by a vehicle owner.
at 57,000 milesTrenton, NJ
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE HAD TO REPLACE THE HEATER CORE 5 TIMES. THE FIRST TIME WAS 1 MONTH AFTER I PURCHASED THE JIMMY USED AT REEDMANS AUTO WORLD IN PA. 2 MONTHS AFTER THAT IT WAS REPLACED AGAIN 6 MONTHS LATER AND EVERY WINTER SINCE. I HAVE HEARD THERE WAS A IONIC PROBLEM WITH THE JIMMYS THAT SEND AND ELECTRICAL CURRENT THE MOTOR, CAUSING THE HEATER CORES TO JUST EAT AWAY CAUSING THEM TO BE REPLACE. I HAVE ALSO HAD THE UPPER AND LOWER BALL JOINTS REPLACE SINCE I HAVE HAD THE JIMMY( THEY WERE ALSO REPLACED BY THE ORIGINAL OWNER. I HAVE HAD TO REPLACE THE ENGINE MOUNTS AND MY READITOR SINCE THE MOTOR MOUNTS BROKE AND SENT THE ENGINE THRU MY RADIATOR. ALL PROBLEMS WERE FIXED MOSTLY AT THE DEALER. HOWEVER. THE HEATER CORE HAS NOW BLOWN AGAIN I HAVE NO HEAT OR AIR. IF I TURN THEM ONE THE COOLANT GUSHES OUT OF THE CAR. I NO LONGER HAVE A EXTRA WARRANTY(EXPIRED 8/06) AND CANNOT GET IT FIXED.. NOTHING SEEMS TO CORRECT THE HEATER CORE PROBLEM. 8AK
NHTSA complaint #10195214 — an unverified report by a vehicle owner.
at 46,133 milesClarkston, MI
SUSPENSION:FRONT:HUB
BOTH FRONT WHEEL HUBS HAD TO REPLACED, FIRST TWO TIMES.
NHTSA complaint #10106201 — an unverified report by a vehicle owner.
at 64,510 milesClarkston, MI
SUSPENSION:FRONT:HUB
BOTH FRONT WHEEL HUBS HAD TO BE REPLACED, THE SECOND TWO TIMES .
NHTSA complaint #10106204 — an unverified report by a vehicle owner.
Mount Pleasant, SC
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
NAR 1/29/2003. THE CONSUMER STATED THE VEHICLE HAS ELECTRICAL AND TRANSMISSION PROBLEMS. THE PASSENGER REAR VIEW MIRROR ROTATED TOWARD THE FRONT OF THE VEHICLE WITHOUT ANY OUTSIDE ACTION. THE WINDSHIELD WIPERS CHANGED THE WIPING SEQUENCE AT ITS FREE WILL. THE DOORS LOCKED ON THEIR OWN AND THE WINDOWS ROLLED DOWN ON THEIR OWN. THE CONSUMER WAS UNABLE TO SHIFT INTO 1ST OR 2ND GEAR REGARDLESS OF WHETHER THE VEHICLE WAS IN 2 OR 4-WHEEL DRIVE. THE DEALER ADVISED THE SHIFTER WAS DEFECTIVE.
NHTSA complaint #10006045 — an unverified report by a vehicle owner.
Mount Pleasant, SC
ELECTRICAL SYSTEM
NAR 1/29/2003. THE CONSUMER STATED THE VEHICLE HAS ELECTRICAL AND TRANSMISSION PROBLEMS. THE PASSENGER REAR VIEW MIRROR ROTATED TOWARD THE FRONT OF THE VEHICLE WITHOUT ANY OUTSIDE ACTION. THE WINDSHIELD WIPERS CHANGED THE WIPING SEQUENCE AT ITS FREE WILL. THE DOORS LOCKED ON THEIR OWN AND THE WINDOWS ROLLED DOWN ON THEIR OWN. THE CONSUMER WAS UNABLE TO SHIFT INTO 1ST OR 2ND GEAR REGARDLESS OF WHETHER THE VEHICLE WAS IN 2 OR 4-WHEEL DRIVE. THE DEALER ADVISED THE SHIFTER WAS DEFECTIVE.
NHTSA complaint #10006045 — an unverified report by a vehicle owner.
Comstock Park, MI
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON JULY 2003 DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. EIGHT MOTHS LATER, INDEPENDENT MECHANIC DETERMINED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN.
NHTSA complaint #10061657 — an unverified report by a vehicle owner.
Comstock Park, MI
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON JULY 2003 DEALERSHIP REPLACED THE UPPER AND LOWER BALL JOINTS. EIGHT MOTHS LATER, INDEPENDENT MECHANIC DETERMINED THE NEED TO REPLACE THE UPPER AND LOWER BALL JOINTS AGAIN.
NHTSA complaint #10061657 — an unverified report by a vehicle owner.
at 28,000 milesSalina, KS
STRUCTURE:BODY:DOOR
OIL LEAK IS FOUND ON ALL GMC ENVOYS, COST FOR REPLACE IN SEALS, $300. ALSO BUSHINGS ON DOORS GO BAD CAUSING DOORS TO FAIL TO CLOSE. COST TO REPLACE BUSHINGS $125 PLUS LABOR. WHICH CAN BE A SAFETY PROBLEM. I HAVE 30,000 MILES WITH OIL LEAK AND BOTH DOOR BUSHINGS GONE BAD ON THE DRIVER AND PASSENGER DOOR. TIME OF PROBLEM IS WHEN DEALERSHIP NOTIFIED ME OF THE PROBLEM.
NHTSA complaint #10043692 — an unverified report by a vehicle owner.
at 28,000 milesSalina, KS
ENGINE AND ENGINE COOLING
OIL LEAK IS FOUND ON ALL GMC ENVOYS, COST FOR REPLACE IN SEALS, $300. ALSO BUSHINGS ON DOORS GO BAD CAUSING DOORS TO FAIL TO CLOSE. COST TO REPLACE BUSHINGS $125 PLUS LABOR. WHICH CAN BE A SAFETY PROBLEM. I HAVE 30,000 MILES WITH OIL LEAK AND BOTH DOOR BUSHINGS GONE BAD ON THE DRIVER AND PASSENGER DOOR. TIME OF PROBLEM IS WHEN DEALERSHIP NOTIFIED ME OF THE PROBLEM.
NHTSA complaint #10043692 — an unverified report by a vehicle owner.
Newbury, OH
EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEADLAMPS ARE XENON BULBS, AND COST OVER $700 EACH TO REPLACE. I BELIEVE HEADLAMPS ARE A SAFETY ISSUE AND SHOULD BE REASONABLY PRICED. MERCEDES ARE OVER $1200 EACH, AND BMW OVER $800. I'M AN AUTO MECHANIC AND SEE QUITE A FEW FAILURES, AND EACH TIME THE CUSTOMER DENIES THE WORK AND DRIVES ON 1 HEADLAMP, OR LEAVES THE HIGH BEAMS ON. I FEEL THERE SHOULD BE AN ALTERNATIVE REPLACEMENT, OR PRICE RESTRUCTURING ON THE DEALERS PART.
NHTSA complaint #766705 — an unverified report by a vehicle owner.
Littleton, CO
TIRES
THE OUTSIDE RUBBER PEELED RIGHT OFF THE TIRE, CAUSING IT TO BLOW OUT COMPLETELY. *AK (TIRESIZE: P235/70/R1)
NHTSA complaint #751376 — an unverified report by a vehicle owner.