Owners have filed 103 complaints
about the 2008 GMC Envoy with NHTSA between 2008 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 7 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the GMC Envoy. 50 means typical for this
model; 100 means roughly double.
Severity — 85
16.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 34
20% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.7%
1,000 – 9,999 miles
56.7%
10,000 – 24,999 miles
34.0%
25,000 – 49,999 miles
1216.0%
50,000 – 74,999 miles
1013.3%
75,000 – 99,999 miles
1317.3%
100,000 – 149,999 miles
1824.0%
150,000+ miles
1216.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2008peak 6Jul 2026
NHTSA investigations into the 2008 GMC Envoy
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ17002Opened 24 Apr 2017Closed 29 Mar 2021EXTERIOR LIGHTING:HEADLIGHTS
Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...
Recalls on the 2008 GMC Envoy
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Reports where the owner recorded a crash, a fire, an injury or a death.
Columbus, OHFire
ELECTRICAL SYSTEM
I was living in my car and the windows and door lock cluster caught on fire I had to tear my door panel off to get to the source and unplug it I believe there is a major electrical issue with this vehicle I shouldn't be driving it also my heater fan stopped working on 4 and 5 works on 1 2 and 3 but not 4 or 5 please help me get this recalled so I can finally get this vehicle fixed right this is so dangerous I could have burnt up in my car 7
NHTSA complaint #11705985 — an unverified report by a vehicle owner.
at 211,000 milesOrlando, FLFire
ELECTRICAL SYSTEM
AIR CONDITION BLOWER MOTOR CAUGHT FIRE IN DASH AND BURNT THE VEHICLE
NHTSA complaint #11164378 — an unverified report by a vehicle owner.
at 165,000 milesOklahoma City, OKCrash
AIR BAGS
ON 10/24/2018 WHILE DRIVING MY 2008 GMC ENVOY SLT, I WAS INVOLVED IN A HEAD-ON COLLISION WHICH RESULTED IN MY CAR BEING TOTALED. NONE OF MY AIR BAGS DEPLOYED.
NHTSA complaint #11143613 — an unverified report by a vehicle owner.
at 113,000 milesCorpus Chrsiti, TXFire2 injured
UNKNOWN OR OTHER
FIRE UNDER THE HOOD STARTED, ENTIRE CAR BURNED IN DRIVEWAY, DAMAGING HOUSE AND A SECOND CAR
NHTSA complaint #11121219 — an unverified report by a vehicle owner.
at 85,000 milesAshland, WICrash1 injured
VEHICLE SPEED CONTROL
THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.
NHTSA complaint #11084757 — an unverified report by a vehicle owner.
at 85,000 milesAshland, WICrash1 injured
SERVICE BRAKES
THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.
NHTSA complaint #11084757 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 138,735 milesHale, MI
SEAT BELTS
The contact owns a 2008 GMC Envoy. The contact stated that while the vehicle was parked on several occasions with the driver's side seat belt latched, while attempting to release the seat belt, the seat belt remained locked in the buckle. The contact depressed the release button and wiggled the seat belt several times before the seat belt released. On one occasion while the passenger’s seat was occupied, the seat belt failed to release while depressing the seat belt release button. The contact exited the driver's seat and attempted to assist the passenger to release the seat belt; however, the seat belt tightened around the abdomen. The contact stated that a bystander attempted to assist, but the seat belt failed to release and became tighter around passenger’s abdomen. The contact used a pair of scissors to cut the seat belt webbing to release the passenger. The contact was unable to remove the seat belt even after cutting the webbing. The passenger was not injured and did not receive medical attention. The vehicle was taken to the residence where the contact's spouse inspected the vehicle and attempted to release the seat belt. The vehicle was not repaired or diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 138,735.
NHTSA complaint #11747917 — an unverified report by a vehicle owner.
Columbus, OHFire
ELECTRICAL SYSTEM
I was living in my car and the windows and door lock cluster caught on fire I had to tear my door panel off to get to the source and unplug it I believe there is a major electrical issue with this vehicle I shouldn't be driving it also my heater fan stopped working on 4 and 5 works on 1 2 and 3 but not 4 or 5 please help me get this recalled so I can finally get this vehicle fixed right this is so dangerous I could have burnt up in my car 7
NHTSA complaint #11705985 — an unverified report by a vehicle owner.
at 120,393 milesNewark, NJ
SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHEN THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO EXIT, THE SEAT BELT WOULD NOT RELEASE. THE CONTACT HAD TO PHYSICALLY CLIMB HER WAY OUT OF THE VEHICLE. THE RED BUTTON TO RELEASE THE SEAT BELT WAS JAMMED IN THE DOWN POSITION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,393.
NHTSA complaint #11288627 — an unverified report by a vehicle owner.
Republic, MO
EXTERIOR LIGHTING
I HAVE OWNED THIS VEHICLE FOR A YEAR AND IT'S HAD CONSTANT ISSUE WITH LOW BEAM LIGHTNING. WE REPLACED THE RELAY THINKING IT WAS THE PROBLEM BUT MECHANIC SAID IT WAS AN ISSUE WITH THIS MODEL. THIS CAR WAS MFG 1/08 AND I HONESTLY THINK IT WAS ASSEMBLED WITH THE 2017 PARTS THAT WERE RECALLED.
NHTSA complaint #11222424 — an unverified report by a vehicle owner.
Milpits, CA
EXTERIOR LIGHTING
MY HEDLIGHTS IS NOT WORKING.AT NIGHT TIME WHILE I AM DRIVING.
NHTSA complaint #11186272 — an unverified report by a vehicle owner.
at 211,000 milesOrlando, FLFire
ELECTRICAL SYSTEM
AIR CONDITION BLOWER MOTOR CAUGHT FIRE IN DASH AND BURNT THE VEHICLE
NHTSA complaint #11164378 — an unverified report by a vehicle owner.
at 165,000 milesOklahoma City, OKCrash
AIR BAGS
ON 10/24/2018 WHILE DRIVING MY 2008 GMC ENVOY SLT, I WAS INVOLVED IN A HEAD-ON COLLISION WHICH RESULTED IN MY CAR BEING TOTALED. NONE OF MY AIR BAGS DEPLOYED.
NHTSA complaint #11143613 — an unverified report by a vehicle owner.
at 113,000 milesCorpus Chrsiti, TXFire2 injured
UNKNOWN OR OTHER
FIRE UNDER THE HOOD STARTED, ENTIRE CAR BURNED IN DRIVEWAY, DAMAGING HOUSE AND A SECOND CAR
NHTSA complaint #11121219 — an unverified report by a vehicle owner.
Lacey's Spring, AL
STEERING
MY VEHICLE JUST SUDDENLY STOPPED DEAD, IN THE ROAD AFTER LEAVING MY RESIDENCE AND ALL CONTROL WAS LOST. UNABLE TO PUT TRANSMISSION IN NEUTRAL TO PUSH VEHICLE OFF ROAD. I HAD IT REPAIRED BY A TRAINED MECHANIC AND WAS TOLD IT WAS A FAULTY IGNITION. I HAD THE FAULTY IGNITION REPLACED AND THE VEHICLE WAS OPERATIONAL AGAIN ALONG WITH THE WORRY OF THIS HAPPENING AGAIN.
NHTSA complaint #11115396 — an unverified report by a vehicle owner.
Lacey's Spring, AL
UNKNOWN OR OTHER
MY VEHICLE JUST SUDDENLY STOPPED DEAD, IN THE ROAD AFTER LEAVING MY RESIDENCE AND ALL CONTROL WAS LOST. UNABLE TO PUT TRANSMISSION IN NEUTRAL TO PUSH VEHICLE OFF ROAD. I HAD IT REPAIRED BY A TRAINED MECHANIC AND WAS TOLD IT WAS A FAULTY IGNITION. I HAD THE FAULTY IGNITION REPLACED AND THE VEHICLE WAS OPERATIONAL AGAIN ALONG WITH THE WORRY OF THIS HAPPENING AGAIN.
NHTSA complaint #11115396 — an unverified report by a vehicle owner.
Lacey's Spring, AL
ELECTRICAL SYSTEM
MY VEHICLE JUST SUDDENLY STOPPED DEAD, IN THE ROAD AFTER LEAVING MY RESIDENCE AND ALL CONTROL WAS LOST. UNABLE TO PUT TRANSMISSION IN NEUTRAL TO PUSH VEHICLE OFF ROAD. I HAD IT REPAIRED BY A TRAINED MECHANIC AND WAS TOLD IT WAS A FAULTY IGNITION. I HAD THE FAULTY IGNITION REPLACED AND THE VEHICLE WAS OPERATIONAL AGAIN ALONG WITH THE WORRY OF THIS HAPPENING AGAIN.
NHTSA complaint #11115396 — an unverified report by a vehicle owner.
Henagar, AL
SUSPENSION
HAVE REPLACED RIGHT SIDE FRONT HUB ASSEMBLY TWICE, AND HAVE TO REPLACE IT A THIRD TIME, IN 4 YEAR'S. GETTING BEST PART FROM O'REILLY'S AUTO PARTS. VEHICLE IS MOVING, FEELS LIKE THE FRONT WHEEL IS GOING TO FLY OFF, SHAKING, WOBBLY, JUST TOTALLY UNSAFE
NHTSA complaint #11114279 — an unverified report by a vehicle owner.
at 85,000 milesAshland, WICrash1 injured
VEHICLE SPEED CONTROL
THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.
NHTSA complaint #11084757 — an unverified report by a vehicle owner.
at 85,000 milesAshland, WICrash1 injured
SERVICE BRAKES
THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.
NHTSA complaint #11084757 — an unverified report by a vehicle owner.
at 85,000 milesAshland, WICrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.
NHTSA complaint #11084757 — an unverified report by a vehicle owner.
at 126,000 milesWarren, MI
UNKNOWN OR OTHER
02.05.2018 -- WAS AT A SUPERBOWL PARTY AND MY CAR WAS PARKED FOR 5 HOURS OUTSIDE, IT WAS ABOUT 20 DEGREES. HAD A 10 MINUTE DRIVE HOME - PARKED CAR IN GARAGE AND SHUT THE GARAGE DOOR. WHILE DRIVING, I DID USE REAR DEFROSTER AND WIPER BLADE, AS THERE WAS SNOW ON BACK WINDOW AND IT WAS SNOWING. APPROXIMATELY 15 MINUTES AFTER PARKING THE VEHICLE,I HEARD A LOUD BLAST, LIKE SOMEONE DROVE THROUGH MY GARAGE DOOR. THE REAR WINDOW OF MY GMC ENVOY EXPLODED INTO MANY PIECES. GLASS WAS INSIDE AND OUTSIDE THE VEHICLE. MY GARAGE IS NOT HEATED. I HAVE NO IDEA HOW IT HAPPENED. I CALLED MY INSURANCE COMPANY IMMEDIATELY AND AM GOING TO DRIVE THE CAR TO A GMC DEALERSHIP TO HAVE IT FIXED.
NHTSA complaint #11067066 — an unverified report by a vehicle owner.
at 151,000 milesMinneapolis, MN
WHEELS
MICHELIN LTX M/S 245/65R17 TIRES - ALL FOUR TIRES INDICATING CRACKING ON TREAD SURFACE. NOTIFIED DEALER JULY 27, 2017. DEALER CONTACTED MICHELIN INDICATING 60% TREAD LIFE REMAINING, AND REQUESTED RESOLUTION UNDER WARRANTY. MICHELIN OFFERED NEW COMPARABLE TIRES AT COST TO ME WHICH WAS GREATER THEN WHAT I ORIGINALLY PAID FOR THE TIRES THAT LASTED ONLY 40% OF THEIR TREAD LIFE. SO UNFAIR!! MICHELIN IS EXTREMELY UNSCRUPULOUS.
NHTSA complaint #11011560 — an unverified report by a vehicle owner.
at 46,098 milesThermopolis, WY
ELECTRICAL SYSTEM
WE HAVE A 2008 ENVOY. WE BOUGHT IT BRAND NEW IN 2008. THE IGNITION SWITCH HAS QUIT US 5 TIMES. WE USUALLY HAVE SOME WARNING. THE FIRST 3 TIMES , THE CHECK ENGINE LIGHT CAME ON BUT I COULD EVENTUALLY START THE CAR AND DRIVE IT TO A MECHANIC TO BE CHECKED OUT. THE 4TH TIME WE WERE HEADING OUT OF TOWN, CHECK ENGINE LIGHT CAME ON, MY HUSBAND PULLED OVER TO SIDE OF THE ROAD AND CAR QUIT. WOULD NOT START, HAD TO TOW IT TO MECHANIC. THIS LAST TIME, NO WARNING, JUST QUIT AS I WAS DRIVING HOME. I WAS ABLE TO GET IT STARTED AFTER SITTING IN THE MIDDLE OF THE STREET FOR 30 MINUTES OR SO, DROVE IT HOME, QUIT AGAIN AND HAD TO TOW IT TO MECHANIC. I AM AFRAID TO TAKE IT OUT ON THE HIGHWAY BY MYSELF. AFRAID THIS VEHICLE COULD CAUSE A WREAK, AND POSSIBLE KILL OR INJURE US OR OTHERS. THERE AREN'T VERY MANY MILES ON IT, SO IT IS NOT A WORN OUT VEHICLE.
NHTSA complaint #11011223 — an unverified report by a vehicle owner.
Sugar Hill, GA
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND MY LOW BEAM HEADLAMPS WENT OUT. THEY JUST WENT OFF. PANICKING, I PULLED OFF THE ROAD AND TRIED TURNING THEM OFF AND ON. TESTING, MY HIGH BEAMS WORKED, BUT MY LOWS WERE OFF. I TURNED THE CAR OFF AND WAITED A FEW MINUTES. ONCE TURNED BACK ON, MY LIGHTS WORKED. THIS THE FIRST TIME THIS HAPPENED, THIS HAS HAPPENED MULTIPLE TIMES AND THERE IS NO RHYME OR REASON AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I HAVE SEEN THIS SAME ISSUE WITH A YEAR EARLIER AND WONDER IF THE PROBLEM EXTENDS TO NEWER MODELS. THIS RECALL SHOULD BE EXTENDED TO 2008 AS IT APPEARS MY VEHICLE IS HAVING THE SAME ISSUES. I HAVE HAD DIAGNOSTICS AND REPLACED HEADLAMPS...THE PROBLEM PERSISTS.
NHTSA complaint #11003239 — an unverified report by a vehicle owner.
at 152,000 milesPflugerville, TX
EXTERIOR LIGHTING
I FILED A COMPLAINT WITH NHTSA, COMPLAINT 10923972, ON 11/3/2016 REFERENCING MY DIM LIGHTS SPONTANEOUSLY GOING OUT AT NIGHT DRIVING DOWN THE HIGHWAY. I HAD RESEARCHED THIS PROBLEM AND FOUND THERE WAS A RECALL BECAUSE OF THE HEADLAMP DRIVER MODULE FAILING, BUT MY 2008 GMC ENVOY WAS NOT INCLUDED. I RECEIVED A LETTER FROM GMC THE END OF MAY 2017 PROVIDING ADDITIONAL PROTECTION FOR THIS PROBLEM AND IT WAS WORDED "IF THIS CONDITION "OCCURS" ON YOUR 2008 GMC ENVOY WITHIN 12 YEARS OR 150,000 MILES THE CONDITION WOULD BE REPAIRED AT NO CHARGE." WHEN I RECEIVED THE MAY 2017 LETTER MY VEHICLE HAD 152,000 MILES ON IT BUT WHEN I FILED THE COMPLAINT IN NOVEMBER 2016 IT HAD 142,000 MILES ON IT. GMC REFUSED TO REPAIR MY VEHICLE UNDER THE ADDITIONAL PROTECTION BECAUSE OF CURRENT MILEAGE EVEN THOUGH I HAD PROOF THE CONDITION "OCCURRED" AT 142,000 MILES.
NHTSA complaint #11001467 — an unverified report by a vehicle owner.
at 159,750 milesKentwood, MI
EXTERIOR LIGHTING
I RECEIVED A LETTER FROM GMC IN MAY STATING THERE MAY BE AN ISSUE WITH HEADLAMP DRIVER MODULE (HDM) WHERE THE LOW BEAM HEADLAMPS WILL NOT WORK. AT THE TIME, MY HEADLAMPS WERE WORKING PROPERLY, SO THE LETTER ADVISED ME TO NOT TAKE MY VEHICLE TO MY GMC DEALER. HOWEVER, TWO DAYS AGO MY HEADLAMPS DID NOT WORK AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS CAUSED A SEVERE SAFETY ISSUE AS I COULD NOT SEE THE ROAD CLEARLY. I TOOK MY VEHICLE AND THE LETTER I RECEIVED TO MY GMC DEALER. THEY ADVISED ME THAT GMC WOULD NOT PAY TO FIX THE HEADLAMP PROBLEM AS I HAD MORE THAN 150,000 MILES IN A SITUATION WHERE CUSTOMER SAFETY IS INVOLVED, I BELIEVE GMC SHOULD PAY FOR THE REPAIRS. I HAD TO PAY FOR THE REPAIRS OUT-OF-POCKET. I STRONGLY BELIEVE THAT THIS SHOULD BE A SAFETY RECALL NOTICE INITIATED BY THE MANUFACTURER TO CORRECT THIS ISSUE. WE SHOULD NOT HAVE TO WAIT FOR MULTIPLE ACCIDENTS AND TRAFFIC FATALITIES TO PROMPT A RECALL FOR AN IMPORTANT SAFETY FEATURE ON A VEHICLE.
NHTSA complaint #11000639 — an unverified report by a vehicle owner.
at 2 milesPhiladelphia, PA
ELECTRONIC STABILITY CONTROL (ESC)
STABILITRACK LIGHT KEEP COMING ON
NHTSA complaint #10979239 — an unverified report by a vehicle owner.
at 119,000 milesMuskogee, OK
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHEN THE CONTACT STARTED THE VEHICLE, THE LOW BEAM HEADLIGHTS DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME USING THE HIGH BEAMS. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #10971590 — an unverified report by a vehicle owner.
at 106,000 milesHaskins, OHCrash
AIR BAGS
I WAS INVOLVED IN A HEAD ON COLLISION IN WHICH MY VEHICLE STRUCK TWO VEHICLES. THE FIRST VEHICLE MADE AN ILLEGAL LEFT HAND TURN IN FRONT OF MY VEHICLE AT A LIGHTED INTERSECTION. I WAS TRAVELING AT AN APPROXIMATE SPEED OF 50MPH ON A HIGHWAY INTERSECTION (POSTED SPEED LIMIT 55MPH). THE FRONT DRIVER'S SIDE OF MY VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE FIRST VEHICLE (BLACK SEDAN PICTURED). MY VEHICLE CONTINUED TO STRIKE A SECOND VEHICLE (PICKUP IN PICTURE) THAT WAS STOPPED AT THE RED LIGHT OF THE CROSS STREET. MY SIDE AIRBAGS DEPLOYED WHILE THE FRONT AIRBAG DID NOT DEPLOY. SHOULD THE FRONT AIRBAG HAVE DEPLOYED? THERE WERE NO SERIOUS INJURIES, WHICH I AM GRATEFUL FOR, BUT I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO SOMEONE ELSE. CRASH REPORT NUMBER 87-0070-87 IN WOOD COUNTY OHIO.
NHTSA complaint #10956722 — an unverified report by a vehicle owner.
at 50,000 milesBallwin, MO
SEAT BELTS
PASSENGER FRONT SEAT BELT DOES NOT WORK PROPERLY AFTER ATTACHING TO PROPER SEAT CONNECTOR SEAT BELT LOCKS UP AND NO FORWARD MOVEMENT IS ALLOWED IN NON EMERGENCY SITUATIONS. SEAT BELT MUST BE DETACHED AS IT IS IN A LOCKED POSITION. UPON UNLOCKING BELT RETURNS TO NORMAL ACTION. BELT MUST BE RECONNECTED AND POSITIONING MUST BE RETRIED SOMETIMES REQUIRING DISCONNECTION YET AGAIN. BELT WAS REPLACED AT OWNERS COST. REPLACEMENT BELT HAS THE SAME ISSUES BUT NOT AS FREQUENTLY AS ORIGINAL BELT. TOTAL COST TO OWNER APPROX. 500.00 AND NOT MUCH IMPROVEMENT IF ANY. I FEEL THIS CAN BE A SAFETY CONCERN ISSUE. VEHICLE CAN BE STATIONARY OR MOVING MAKES NO DIFFERENCE.
NHTSA complaint #10945399 — an unverified report by a vehicle owner.