FaultScore

FaultScore report

1997 GMC Pickup problems

Owners have filed 28 complaints about the 1997 GMC Pickup with NHTSA between 1997 and 2004. The largest single group is the brakes. Across this model's run it ranks 5 of 6 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the GMC Pickup.

How this is worked out

The numbers

28

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

50,112 mi

Median mileage at failure

Half of reported failures happened before this

33%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 72 vs 50 Severity 0 vs 50 Early failure 57 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 72
Against the median year of the GMC Pickup. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 57
33% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1997 compares with every other GMC Pickup

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 GMC Pickup

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Windows, Mirrors & Wipers 6 21.4%

Median failure at 60,000 miles

Brakes 6 21.4%
Steering 4 14.3%

Median failure at 30,000 miles

Tires 2 7.1%
Electrical System 2 7.1%

Median failure at 60,000 miles

Engine & Cooling 2 7.1%
Seats 1 3.6%
Fuel & Propulsion 1 3.6%
Acceleration & Cruise Control 1 3.6%
Suspension 1 3.6%
Body & Structure 1 3.6%
Airbags 1 3.6%

Median failure at 4,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 16.7%
25,000 – 49,999 miles 2 33.3%
50,000 – 74,999 miles 2 33.3%
100,000 – 149,999 miles 1 16.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 1997 peak 6 Jul 2004

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Drakes Branch, VA

VISIBILITY:WINDSHIELD WIPER/WASHER

RECALL NOTICE REGARDING VEHICLE'S WINDSHIELD WIPERS.*MR THE CONSUMER MISPLACED THE RECALL LETTER RELATER TO THE WINDSHIELD WIPERS. THE CONSUMER REQUEST THAT ANOTHER COPY BE SENT SO THAT THE RECALL CAN BE COMPLETED.

NHTSA complaint #10079881 — an unverified report by a vehicle owner.

at 107,000 miles Rome, GA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WHILE DRIVING FRONT WINDSHIELD WIPERS FAILED INTERMITTENTLY. RECALL 03V159000 WAS ISSUED ON THIS PROBLEM. HOWEVER, DEALERSHIP WOULD NOT REPAIR BECAUSE THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

NHTSA complaint #10073988 — an unverified report by a vehicle owner.

at 30,000 miles Mission Hills, CA

STEERING:HYDRAULIC POWER ASSIST SYSTEM

INTERMITTENT SURGE OR BOOST IN POWER STEERING ASSITANCE. HAS OCCURRED OVER THE PAST 1+ YRS . LOOSE STEERING .

NHTSA complaint #10058733 — an unverified report by a vehicle owner.

at 40,225 miles Mission Hills, CA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPER MOTOR FAILURE.

NHTSA complaint #10058731 — an unverified report by a vehicle owner.

at 4,000 miles Petal, MS

AIR BAGS

AIR BAG LIGHT ILLUMINATED AND SHUT DOWN THE FUSES TO THE ENTIRE BAG SYSTEM. CAUSE UNKNOWN. *AK

NHTSA complaint #10034195 — an unverified report by a vehicle owner.

at 60,000 miles Irmo, SC

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS FAILED TO WIPE AFTER BRIEF RAINSTORM . ONCE THE TRUCK DRIED, THE WIPERS WOULD WORK. THE LEFT AND RIGHT REAR TURN SIGNAL ELECTRICAL ASSEMBLIES FAILED WITHIN 2 WEEKS OF EACH OTHER AND FURTHER DIAGNOSIS REVEALED AN OPEN CIRCUIT IN EACH ASSEMBLY WHICH CAUSED THE TURN SIGNAL TO FAIL TO FLASH. BULB TESTED GOOD. THE PERSONAL AT THE AUTO PARTS STORE STATED THEY HAD A LOT OF THESE ASSEMBLIES BEING REQUESTED FOR REPLACEMENT. I HAVE NEVER HAD A WRECK WITH MY VEHICLE. I BELIEVE THIS IS A MANUFACTURING DEFECT BY GM SUPPLIER BECAUSE THE BRAKE LIGHT PORTION WOULD CONTINUE TO WORK. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*764581

NHTSA complaint #10007163 — an unverified report by a vehicle owner.

at 60,000 miles Irmo, SC

ELECTRICAL SYSTEM

WINDSHIELD WIPERS FAILED TO WIPE AFTER BRIEF RAINSTORM . ONCE THE TRUCK DRIED, THE WIPERS WOULD WORK. THE LEFT AND RIGHT REAR TURN SIGNAL ELECTRICAL ASSEMBLIES FAILED WITHIN 2 WEEKS OF EACH OTHER AND FURTHER DIAGNOSIS REVEALED AN OPEN CIRCUIT IN EACH ASSEMBLY WHICH CAUSED THE TURN SIGNAL TO FAIL TO FLASH. BULB TESTED GOOD. THE PERSONAL AT THE AUTO PARTS STORE STATED THEY HAD A LOT OF THESE ASSEMBLIES BEING REQUESTED FOR REPLACEMENT. I HAVE NEVER HAD A WRECK WITH MY VEHICLE. I BELIEVE THIS IS A MANUFACTURING DEFECT BY GM SUPPLIER BECAUSE THE BRAKE LIGHT PORTION WOULD CONTINUE TO WORK. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*764581

NHTSA complaint #10007163 — an unverified report by a vehicle owner.

Theodore, AL

VISIBILITY:WINDSHIELD WIPER/WASHER

THE WINDSHIELD WIPERS FAILED INTERMITTENTLY WHICH CAUSED POOR VISIBILITY DURING INCLEMENT WEATHER. *NLM

NHTSA complaint #10017461 — an unverified report by a vehicle owner.

Baudette, MN

FUEL SYSTEM, GASOLINE

CONSUMER STATES WIRES INSIDE THE GAS TANK LEADING TO THE FUEL PUMP WERE BURNED, WHICH CAUSED THE FUEL PUMP TO STOP WORKING.

NHTSA complaint #565968 — an unverified report by a vehicle owner.

Olive Branch, MS

STEERING:HYDRAULIC POWER ASSIST SYSTEM

UNEXPECTED/ERRATIC BOOST FROM POWER STEERING WHILE DRIVING.

NHTSA complaint #754743 — an unverified report by a vehicle owner.

Colusa, CA

STEERING:HYDRAULIC POWER ASSIST SYSTEM

IF THE TRANSDUCER FAILS THE STEERING APPEARS TO LOCK UP OR THE CAR WANDERS , STEERING IS ERRATIC.

NHTSA complaint #747838 — an unverified report by a vehicle owner.

Scaramento, CA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPERS WORK INTERMITTENTLY. AT TIMES, ONLY ONE SPEED OF OPERATION IS AVAILABLE. ONE DEALER TOLD ME THAT GM HAD KNOWLEDGE OF THIS DEFECT(BAD SOLDER JOINTS ON CIRCUIT BOARD?) BUT WOULD NOT ISSUE/INITIATE A RECALL OR ASSIST OWNERS FINANCIALLY IN REPAIR OF THE PROBLEM.

NHTSA complaint #745180 — an unverified report by a vehicle owner.

South Jordan, UT

TIRES

I HAD 2 BLOWOUTS WITHIN 100 MILES WHILE TRAVELING APPROXIMATELY 70 MPH THE TIRES WERE CHECKED FOR PROPER INFLATION PRIOR TO THE TRIP. WHEN I TOOK THEM TO MY LOCAL FIRESTONE DEALER THEY WERE QUICK TO SHIFT THE BLAME AND ACCEPTED NO RESPONSIBILITY. I HAVE SINCE REPLACED ALL FOUR OF THE ORIGINAL EQUIPMENT TIRES ON MY TRUCK BUT THOUGHT YOU MIGHT BE INTERESTED IN LIGHT OF ALL OF THE FIRESTONE PROBLEMS. MY TIRES WERE 16" AND DIDN'T SEPERATE, THEY JUST BLEWOUT. (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )

NHTSA complaint #733075 — an unverified report by a vehicle owner.

South Jordan, UT

TIRES

I HAD 2 BLOWOUTS WITHIN 100 MILES WHILE TRAVELING APPROXIMATELY 70 MPH THE TIRES WERE CHECKED FOR PROPER INFLATION PRIOR TO THE TRIP. WHEN I TOOK THEM TO MY LOCAL FIRESTONE DEALER THEY WERE QUICK TO SHIFT THE BLAME AND ACCEPTED NO RESPONSIBILITY. I HAVE SINCE REPLACED ALL FOUR OF THE ORIGINAL EQUIPMENT TIRES ON MY TRUCK BUT THOUGHT YOU MIGHT BE INTERESTED IN LIGHT OF ALL OF THE FIRESTONE PROBLEMS. MY TIRES WERE 16" AND DIDN'T SEPERATE, THEY JUST BLEWOUT. THERE WAS STILL 50% OF TREAD LIFE ON THE TIRES AT THE TIME OF THE BLOWOUTS. (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )

NHTSA complaint #733076 — an unverified report by a vehicle owner.

Pittsburgh, PA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

BRAKES FAILED TO STOP VEHICLE..BRAKES LOCKED ONCE AND WOULD NOT RELEASE.

NHTSA complaint #714345 — an unverified report by a vehicle owner.

Kingwood, TX

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THE TAIL PIPE WAS HITTING THE BRAKE LINE AND WAS TOO CLOSE TO PUT A HITCH ON.

NHTSA complaint #536014 — an unverified report by a vehicle owner.

Lizella, GA

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

KNOCKING SOUND COMING FROM ENGINE WHEN FIRST CRANKED UP. DEALER REPLACED MAIN BEARING, BUT NOISE PERSISTED. THEY THEN REPLACED THE LIFTERS AND NOISE STILL REMAINS. THEY ARE NOW PULLING THE ENGINE AND TEARING IT DOWN FOR INSPECTION.

NHTSA complaint #702179 — an unverified report by a vehicle owner.

Kittanning, PA

SUSPENSION:FRONT

WHILE DRIVING AT 60 MPH FRONT PULLS TO THE RIGHT. PROBLEM IS INTERMITTENT. DEALERS CANNOT FIX IT.

NHTSA complaint #823980 — an unverified report by a vehicle owner.

Grand Junction, CO

SEATS

CONSUMER TOOK VEHICLE IN FOR RECALL IN THE MONTH OF MARCH. DEALER DID NOT HAVE THE RIGHT PART FOR THE VEHICLE.CONSUMER WAS TOLD BY THE DEALER TO WAIT UNITL HE WILL RECEIVE A SECOND RECALL NOTICE. CONSUMER HAS RECEIVED SECOND NOTICE. HE HAS BEEN WAITING TO GET VEHICLE FIXED EVER SINCE.

NHTSA complaint #819995 — an unverified report by a vehicle owner.

Edmond, OK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

BRAKE PADS PREMATURALLY WEAR OUT. THE DEALER HAS REPLACED THE PADS TWO TIMES. OWNER STATES THAT THE PADS NEED TO BE REPLACED AGAIN.

NHTSA complaint #817703 — an unverified report by a vehicle owner.

Edmond, OK

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

BRAKE PADS PREMATURALLY WEAR OUT. THE DEALER HAS REPLACED THE PADS TWO TIMES. OWNER STATES THAT THE PADS NEED TO BE REPLACED AGAIN.

NHTSA complaint #817703 — an unverified report by a vehicle owner.

Pine Plain, NY

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

STEERING BOX FAILED.

NHTSA complaint #519547 — an unverified report by a vehicle owner.

Woodward, OK

STRUCTURE:BODY:DOOR

DRIVER'S SIDE ARM REST FILLER BROKEN DOWN, NOT MOLDED PROPERLY.

NHTSA complaint #517235 — an unverified report by a vehicle owner.

Woodward, OK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ANTILOCK BRAKES FAILED.

NHTSA complaint #517235 — an unverified report by a vehicle owner.

Woodward, OK

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY LEAKS ACID.

NHTSA complaint #517235 — an unverified report by a vehicle owner.