Owners have filed 28 complaints
about the 1997 GMC Pickup with NHTSA between 1997 and 2004.
The largest single group is the brakes.
Across this model's run it ranks 5 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 72
Against the median year of the GMC Pickup. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1997 GMC Pickup
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
621.4%
Median failure at 60,000 miles
Brakes
621.4%
Steering
414.3%
Median failure at 30,000 miles
Tires
27.1%
Electrical System
27.1%
Median failure at 60,000 miles
Engine & Cooling
27.1%
Seats
13.6%
Fuel & Propulsion
13.6%
Acceleration & Cruise Control
13.6%
Suspension
13.6%
Body & Structure
13.6%
Airbags
13.6%
Median failure at 4,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
116.7%
25,000 – 49,999 miles
233.3%
50,000 – 74,999 miles
233.3%
100,000 – 149,999 miles
116.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 1997peak 6Jul 2004
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Drakes Branch, VA
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL NOTICE REGARDING VEHICLE'S WINDSHIELD WIPERS.*MR THE CONSUMER MISPLACED THE RECALL LETTER RELATER TO THE WINDSHIELD WIPERS. THE CONSUMER REQUEST THAT ANOTHER COPY BE SENT SO THAT THE RECALL CAN BE COMPLETED.
NHTSA complaint #10079881 — an unverified report by a vehicle owner.
at 107,000 milesRome, GA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING FRONT WINDSHIELD WIPERS FAILED INTERMITTENTLY. RECALL 03V159000 WAS ISSUED ON THIS PROBLEM. HOWEVER, DEALERSHIP WOULD NOT REPAIR BECAUSE THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA complaint #10073988 — an unverified report by a vehicle owner.
at 30,000 milesMission Hills, CA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
INTERMITTENT SURGE OR BOOST IN POWER STEERING ASSITANCE. HAS OCCURRED OVER THE PAST 1+ YRS . LOOSE STEERING .
NHTSA complaint #10058733 — an unverified report by a vehicle owner.
at 40,225 milesMission Hills, CA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR FAILURE.
NHTSA complaint #10058731 — an unverified report by a vehicle owner.
at 4,000 milesPetal, MS
AIR BAGS
AIR BAG LIGHT ILLUMINATED AND SHUT DOWN THE FUSES TO THE ENTIRE BAG SYSTEM. CAUSE UNKNOWN. *AK
NHTSA complaint #10034195 — an unverified report by a vehicle owner.
at 60,000 milesIrmo, SC
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAILED TO WIPE AFTER BRIEF RAINSTORM . ONCE THE TRUCK DRIED, THE WIPERS WOULD WORK. THE LEFT AND RIGHT REAR TURN SIGNAL ELECTRICAL ASSEMBLIES FAILED WITHIN 2 WEEKS OF EACH OTHER AND FURTHER DIAGNOSIS REVEALED AN OPEN CIRCUIT IN EACH ASSEMBLY WHICH CAUSED THE TURN SIGNAL TO FAIL TO FLASH. BULB TESTED GOOD. THE PERSONAL AT THE AUTO PARTS STORE STATED THEY HAD A LOT OF THESE ASSEMBLIES BEING REQUESTED FOR REPLACEMENT. I HAVE NEVER HAD A WRECK WITH MY VEHICLE. I BELIEVE THIS IS A MANUFACTURING DEFECT BY GM SUPPLIER BECAUSE THE BRAKE LIGHT PORTION WOULD CONTINUE TO WORK. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*764581
NHTSA complaint #10007163 — an unverified report by a vehicle owner.
at 60,000 milesIrmo, SC
ELECTRICAL SYSTEM
WINDSHIELD WIPERS FAILED TO WIPE AFTER BRIEF RAINSTORM . ONCE THE TRUCK DRIED, THE WIPERS WOULD WORK. THE LEFT AND RIGHT REAR TURN SIGNAL ELECTRICAL ASSEMBLIES FAILED WITHIN 2 WEEKS OF EACH OTHER AND FURTHER DIAGNOSIS REVEALED AN OPEN CIRCUIT IN EACH ASSEMBLY WHICH CAUSED THE TURN SIGNAL TO FAIL TO FLASH. BULB TESTED GOOD. THE PERSONAL AT THE AUTO PARTS STORE STATED THEY HAD A LOT OF THESE ASSEMBLIES BEING REQUESTED FOR REPLACEMENT. I HAVE NEVER HAD A WRECK WITH MY VEHICLE. I BELIEVE THIS IS A MANUFACTURING DEFECT BY GM SUPPLIER BECAUSE THE BRAKE LIGHT PORTION WOULD CONTINUE TO WORK. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*764581
NHTSA complaint #10007163 — an unverified report by a vehicle owner.
Theodore, AL
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS FAILED INTERMITTENTLY WHICH CAUSED POOR VISIBILITY DURING INCLEMENT WEATHER. *NLM
NHTSA complaint #10017461 — an unverified report by a vehicle owner.
Baudette, MN
FUEL SYSTEM, GASOLINE
CONSUMER STATES WIRES INSIDE THE GAS TANK LEADING TO THE FUEL PUMP WERE BURNED, WHICH CAUSED THE FUEL PUMP TO STOP WORKING.
NHTSA complaint #565968 — an unverified report by a vehicle owner.
Olive Branch, MS
STEERING:HYDRAULIC POWER ASSIST SYSTEM
UNEXPECTED/ERRATIC BOOST FROM POWER STEERING WHILE DRIVING.
NHTSA complaint #754743 — an unverified report by a vehicle owner.
Colusa, CA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
IF THE TRANSDUCER FAILS THE STEERING APPEARS TO LOCK UP OR THE CAR WANDERS , STEERING IS ERRATIC.
NHTSA complaint #747838 — an unverified report by a vehicle owner.
Scaramento, CA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY. AT TIMES, ONLY ONE SPEED OF OPERATION IS AVAILABLE. ONE DEALER TOLD ME THAT GM HAD KNOWLEDGE OF THIS DEFECT(BAD SOLDER JOINTS ON CIRCUIT BOARD?) BUT WOULD NOT ISSUE/INITIATE A RECALL OR ASSIST OWNERS FINANCIALLY IN REPAIR OF THE PROBLEM.
NHTSA complaint #745180 — an unverified report by a vehicle owner.
South Jordan, UT
TIRES
I HAD 2 BLOWOUTS WITHIN 100 MILES WHILE TRAVELING APPROXIMATELY 70 MPH THE TIRES WERE CHECKED FOR PROPER INFLATION PRIOR TO THE TRIP. WHEN I TOOK THEM TO MY LOCAL FIRESTONE DEALER THEY WERE QUICK TO SHIFT THE BLAME AND ACCEPTED NO RESPONSIBILITY. I HAVE SINCE REPLACED ALL FOUR OF THE ORIGINAL EQUIPMENT TIRES ON MY TRUCK BUT THOUGHT YOU MIGHT BE INTERESTED IN LIGHT OF ALL OF THE FIRESTONE PROBLEMS. MY TIRES WERE 16" AND DIDN'T SEPERATE, THEY JUST BLEWOUT. (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )
NHTSA complaint #733075 — an unverified report by a vehicle owner.
South Jordan, UT
TIRES
I HAD 2 BLOWOUTS WITHIN 100 MILES WHILE TRAVELING APPROXIMATELY 70 MPH THE TIRES WERE CHECKED FOR PROPER INFLATION PRIOR TO THE TRIP. WHEN I TOOK THEM TO MY LOCAL FIRESTONE DEALER THEY WERE QUICK TO SHIFT THE BLAME AND ACCEPTED NO RESPONSIBILITY. I HAVE SINCE REPLACED ALL FOUR OF THE ORIGINAL EQUIPMENT TIRES ON MY TRUCK BUT THOUGHT YOU MIGHT BE INTERESTED IN LIGHT OF ALL OF THE FIRESTONE PROBLEMS. MY TIRES WERE 16" AND DIDN'T SEPERATE, THEY JUST BLEWOUT. THERE WAS STILL 50% OF TREAD LIFE ON THE TIRES AT THE TIME OF THE BLOWOUTS. (TIRESIZE: 245/75R16)( DOT NUMBER: TIRE SIZE: 245/75R16 )
NHTSA complaint #733076 — an unverified report by a vehicle owner.
Pittsburgh, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED TO STOP VEHICLE..BRAKES LOCKED ONCE AND WOULD NOT RELEASE.
NHTSA complaint #714345 — an unverified report by a vehicle owner.
Kingwood, TX
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE TAIL PIPE WAS HITTING THE BRAKE LINE AND WAS TOO CLOSE TO PUT A HITCH ON.
NHTSA complaint #536014 — an unverified report by a vehicle owner.
Lizella, GA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
KNOCKING SOUND COMING FROM ENGINE WHEN FIRST CRANKED UP. DEALER REPLACED MAIN BEARING, BUT NOISE PERSISTED. THEY THEN REPLACED THE LIFTERS AND NOISE STILL REMAINS. THEY ARE NOW PULLING THE ENGINE AND TEARING IT DOWN FOR INSPECTION.
NHTSA complaint #702179 — an unverified report by a vehicle owner.
Kittanning, PA
SUSPENSION:FRONT
WHILE DRIVING AT 60 MPH FRONT PULLS TO THE RIGHT. PROBLEM IS INTERMITTENT. DEALERS CANNOT FIX IT.
NHTSA complaint #823980 — an unverified report by a vehicle owner.
Grand Junction, CO
SEATS
CONSUMER TOOK VEHICLE IN FOR RECALL IN THE MONTH OF MARCH. DEALER DID NOT HAVE THE RIGHT PART FOR THE VEHICLE.CONSUMER WAS TOLD BY THE DEALER TO WAIT UNITL HE WILL RECEIVE A SECOND RECALL NOTICE. CONSUMER HAS RECEIVED SECOND NOTICE. HE HAS BEEN WAITING TO GET VEHICLE FIXED EVER SINCE.
NHTSA complaint #819995 — an unverified report by a vehicle owner.
Edmond, OK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PADS PREMATURALLY WEAR OUT. THE DEALER HAS REPLACED THE PADS TWO TIMES. OWNER STATES THAT THE PADS NEED TO BE REPLACED AGAIN.
NHTSA complaint #817703 — an unverified report by a vehicle owner.
Edmond, OK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS PREMATURALLY WEAR OUT. THE DEALER HAS REPLACED THE PADS TWO TIMES. OWNER STATES THAT THE PADS NEED TO BE REPLACED AGAIN.
NHTSA complaint #817703 — an unverified report by a vehicle owner.
Pine Plain, NY
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING BOX FAILED.
NHTSA complaint #519547 — an unverified report by a vehicle owner.
Woodward, OK
STRUCTURE:BODY:DOOR
DRIVER'S SIDE ARM REST FILLER BROKEN DOWN, NOT MOLDED PROPERLY.
NHTSA complaint #517235 — an unverified report by a vehicle owner.
Woodward, OK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCK BRAKES FAILED.
NHTSA complaint #517235 — an unverified report by a vehicle owner.
Woodward, OK
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY LEAKS ACID.
NHTSA complaint #517235 — an unverified report by a vehicle owner.