Owners have filed 45 complaints
about the 1996 GMC Savana with NHTSA between 1996 and 2013.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 8 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 68
Against the median year of the GMC Savana. 50 means typical for this
model; 100 means roughly double.
Severity — 11
2.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1996 GMC Savana
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
715.6%
Median failure at 67,000 miles
Fuel & Propulsion
715.6%
Median failure at 93,750 miles
Brakes
613.3%
Transmission & Drivetrain
511.1%
Body & Structure
48.9%
Median failure at 65,350 miles
Engine & Cooling
48.9%
Other & Unspecified
36.7%
Doors, Latches & Locks
24.4%
Seat Belts
24.4%
Electrical System
24.4%
Equipment & Accessories
12.2%
Tires
12.2%
Steering
12.2%
Exactly what failed
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
116.7%
25,000 – 49,999 miles
116.7%
50,000 – 74,999 miles
233.3%
75,000 – 99,999 miles
116.7%
100,000 – 149,999 miles
116.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 1996peak 7Sep 2013
Recalls on the 1996 GMC Savana
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
00V110000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
PASSENGER VANS. THESE VANS EXPERIENCE FUEL ODORS OR LEAKAGE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
96V092000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
ONE OF THE FOUR REAR AXLE U-BOLTS CAN BREAK. THIS CAN POTENTIALLY LEAD TO THE SPRING LIFTING FROM THE AXLE UNDER CERTAIN REBOUND, BRAKING OR CORNERING MANEUVERS.
Risk: THIS CONDITION COULD RESULT IN SUDDEN LOSS OF VEHICLE CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20010588,221 units in Canada
Fuel System
On certain vehicles, the fuel tank front rollover valve could stick open and allow fuel leakage. If the vehicle is parked down a grade of 2.5 degrees or more, and the valve sticks open, and if the fuel tank is full or so full that the fuel in the tank submerges the front rollover valve, fuel will leak into the evaporative emission canister until the fuel level in the tank no longer submerges the front rollover valve. If the leakage exceeds the canister's capacity, fuel will leak onto the ground. Leaked fuel, in the presence of an ignition source, could result in a fire. Correction: Dealers will install a revised evaporative emission pipe assembly.
Recall 1996151702 units in Canada
Steering
On certain vehicles, the steering linkage relay rod tapered stud attachment nut may not have been torqued to specification. This could eventually lead to fracture of the relay rod stud resulting in loss of steering control and a possible vehicle crash. Correction: Dealers will remove the existing tapered stud crimped nut and install a new nut torqued to specification.
Recall 199608810 units in Canada
Suspension
On certain vehicles, one of the four rear axle u-bolts may experience breakage. If this were to occur, the joint would no longer be capable of correctly transmitting forces from the axle to the spring. The spring could lift from the axle under certain rebound, braking, or cornering manoeuvres, and the rear axle would eventually be free to provide steering inputs to the vehicle. This could result in loss of vehicle control and a crash. Correction: Four rear axle u-bolts will be replaced on affected vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cambridgeontariocanada, OH2 injured
UNKNOWN OR OTHER
PLEASE CONTACT JASON KENNEDY OF THE CENTRE OF AUTO SAFETY IN WASHINGTON,DC. HE HAS A COMPLETE AND DETAILED DESCRIPTION OF ALL OF THE DEFECTS OF THE VEHICLE AND THE EFFORTS OF THE MANUFACTURER TO NOT ELIMINATE THE PROBLEMS, BUT TO ELIMINATE THE OWNERS/DRIVERS AND PASSANGERS BY MAKING THE VEHICLE TOXIC AND THUS UNUSABLE OR SAFELY REPAIRABLE. TRANSPORT CANADA ALSO HAS DETAILS AND SUGGESTED THAT NHTSA BE CONTACTED AS I AM DOING NOW. I HAVE ALL THE WORK ORDERS AND THE ORIGINAL DOCUMENTED REPORTS TO BACK UP EACH AND EVERY ONE OF MY STATEMENTS AND AS THE TOXIC CHEMICALS WERE APPROVED BY GM IN MISSOURI, THERE ARE LIKELY THOUSANDS MORE THROUGHOUT NORTH AMERICA BEING DRIVEN THAT CAN ONLY BE DESCIBED AS "SLOW DEATH". I LOOK FORWARD TO YOUR POSITIVE ACTIONS AND ASSISTANCE IN THIS MATTER. NO SAFETY DEFECT (S) LISTED IN SUMMARY.
NHTSA complaint #717414 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 94,000 milesAtascadero, CA
VISIBILITY/WIPER
WINDSHIELD WIPERS STOPPED WORKING AT RANDOM.
NHTSA complaint #10544786 — an unverified report by a vehicle owner.
at 147,500 milesHillsboro, OR
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THERE IS A STRONG ODOR OF GASOLINE. THERE IS A NHTSA RECALL, # 00V110000, REGARDING THE FUEL SYSTEM GASOLINE DELIVERY HOSES, LINES/PIPING AND FITTINGS. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATE 05/30/2006. *AK
NHTSA complaint #10156325 — an unverified report by a vehicle owner.
at 65,350 milesSparks, NV
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THIS IS A COMMERCIAL VEHICLE USED IN TRANSPORTING INTERIOR DECORATING ITEMS. ON OR ABOUT 8/2/04, I DELIVERED A TABLE TOP TO A CLIENT AND UPON OPENING THE REAR SIDE DOORS (BOTH DOORS) THE UPPER HINGE ON THE FURTHERMOST REAR DOOR BROKE. I HAD NOTICED A RATTLING SOUND PRIOR TO THIS DATE, HOWEVER I THOUGHT IT WAS ITEMS INSIDE THE VEHICLE. THE DOOR IS ONLY BEING HELD ON BY THE LOWER HINGE AND THE OTHER DOOR CLOSED UPON IT. I AM FEARFUL THAT THE OTHER HINGE WILL SUFFER A STRESS FRACTURE AND POSSIBLY THE DOOR WILL FALL OFF. I RESEARCHED THROUGH THIS SITE AND FOUND TWO INCIDENTS OF SERVICE BULLETINS (SEPTEMBER 24, 2001 AND JUNE 1,2003) NOTIFYING THAT CUSTOMERS HAVE COMPLAINED THAT THE DOOR HINGE BINDS. THIS HAD OCCURRED TO ME ALSO, PRIOR TO ITS BREAKING.
NHTSA complaint #10093113 — an unverified report by a vehicle owner.
at 20,000 milesPhoenix, AZ
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS FAILED TO OPERATE. INTERMITTENTLY WILL NOT WORK ON INTERMITTENT OR LOW SPEED. DEALER ADVISED MY VEHICLE NOT RECALLED WITH NUMEROUS OTHERS RECALLED FOR SAME PROBLEM.
NHTSA complaint #10065817 — an unverified report by a vehicle owner.
Phoenix, AZ
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. RECALL 03V159000 WAS ISSUED WHICH DESCRIBED THE EXACT PROBLEM. BUT THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK THE WIPERS WOULD ALWAYS WORK WHEN ON HIGH SPEED. THE CONSUMER FELT THAT HIS VEHICLE EXPERIENCED THE SAME PROBLEM AS IN RECALL# 03V159000. *SC
NHTSA complaint #10066849 — an unverified report by a vehicle owner.
at 40,000 milesSaint Peters, MO
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
1996 GMC SAVANA VAN- FUEL PUMP FAILURES AT 40,000 MILES AND 75,000 MILES. $600 REPAIR EACH TIME. HIGH FAILURE ITEM LASTING LESS THAN A SET OF TIRES, MAJOR REPAIRS NEEDED. THIS *HAS* TO BE A MANUFACTURING DEFECT. THIS IS A COMMON FAILURE PER THE GM DEALER.
NHTSA complaint #10049234 — an unverified report by a vehicle owner.
at 67,000 milesGloucester, VA
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR QUIT WORKING WHILE DRIVING IN A SEVERE THUNDER STORM. AFTER PULLING TO THE SIDE OF THE ROAD THE WIPERS STARTED WORKING INTERMITTENTLY.
NHTSA complaint #10013759 — an unverified report by a vehicle owner.
Columbia, TN
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
START THE ENGINE PUT THE VEHICLE INTO GEAR REVERSE OR DRIVE AND THE THROTTLE IS STUCK IN THE CLOSED POSITION MY WIFE AND I HAVE SEARNED TO EITHER SET THE THE VEHICLE PROCEED AT IDLE TIL ANY DANGER OF UNINTENDED ACCELLERATION IS NOT PRESENT THEN PUSH TAP. THE ACCELLERATOR PEDAL UNTIL IT BREAKS LOOSE AND HAS FREE TRAVEL SO FAR THE ACCELLERATOR ONLY STICKS ON INITIAL STARTUP OF THE ENGINE EITHER HOT OR COLD. I AM WRITING THIS BECAUSE OF READING A TRADE PUBLICATION REPORTING AN INVESTIGATION IN 98-99. DT
NHTSA complaint #770434 — an unverified report by a vehicle owner.
Portland, NY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES ARE APPLIED ON WET AND DRY ROAD CONDITIONS AND BRAKE PEDAL VIBRATES AND GOES TO THE FLOOR. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #8003198 — an unverified report by a vehicle owner.
Columbia, IL
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE TRAVELING AT HIGHWAY SPEEDS SPARE TIRE CABLE SNAPPED, CAUSING TIRE TO DROP. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #897036 — an unverified report by a vehicle owner.
Kendall Park, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THERE IS EXCESSIVE WEAR ON BRAKE PADS. DEALER REPLACED PADS, WHICH IN TURN, CAUSED VEHICLE TO PULL TO RIGHT. DEALER REPLACED PADS AGAIN AT 29,000 MILES, AND ADJUSTED ALIGNMENT AND ROTATED WHEELS FORWARD. RIGHT AFTER SECOND REPLACEMENT AT 29,000 MILES, VEHICLE WOULD PULL TO LEFT. AT 45,000 MILES, THERE WERE SCRAPING NOISES FROM THE BRAKE SYSTEM - TOLD BRAKE PADS WORE OUT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #885224 — an unverified report by a vehicle owner.
NHTSA complaint #740212 — an unverified report by a vehicle owner.
East Bridgewater, MA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE GMC DEALER SAID THE COMPUTER FAILED FROM CORROSION AT THE COMPUTER CAUSING THE ABS SYSTEM TO KICK IN ON DRY ROADS. THEN THE ABS BRAKE WARNING LIGHT WOULD COME ON. THIS COST ME OVER $700 TO GET FIXED AND THREE DAYS WITHOUT THE USE OF MY VAN. THE GMC DEALER REPLACED THE COMPUTER. IT IS IMPORTANT THAT THE BRAKES WORK PROPERLY. I CAN SEE THIS AS A BIG SAFTEY PROBLEM WITH THESE VANS!
NHTSA complaint #739999 — an unverified report by a vehicle owner.
Pine Bluff, AR
TIRES
WE WERE COMING HOME FROM LITTLE ROCK TO PINE BLUFF, AR ON 9-13-99 WHEN WE HEARD A LOUD POP. I ASKED MY HUSBAND TO PULL OVER TO SEE WHAT HAPPENED. THE REAR RIGHT TIRE WAS COMPLETELY DESTROYED----PEALED AND STEEL WIRES POKING OUT. WE HAD NOT RUN OVER ANYTHING. IT JUST BLEW. WE WERE TRAVELING ABOU 70 MPH. THE ONLY THING UNUSUAL THAT I REMEMBER WAS GOING TO LITTLE ROCK THAT MORNING MY HUSBAND SAID THAT THE CAR SURE WAS RIDING BUMPY. THE NEXT DAY WE HAD THE TIRE REPLACED AT FIRESTONE AND THEY PRORATED IT. A COUPLE OF MONTHS LATER WE BOUGHT 3 MORE NEW ONES (FIREHAWKS) SO WE'D HAVE A COMPLETE SET OF NEW TIRES. HAS ANYONE ELSE HAD THIS KIND OF PROBLEM WITH THE FIREHAWKS. I WONDER IF THEY ARE SAFE. WE STILL HAVE 3 OF THE ORIGINAL ONES IN OUR GARAGE THAT STILL LOOK GOOD TO ME.
NHTSA complaint #731583 — an unverified report by a vehicle owner.
Birmingham, AL
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINECHECK LIGHT CAME ON AND STAYED ON FOR THREE DAYS. THEN IT WAS HARD TO SHIFT OF GEAR. SHE TOOK VEHICLE TO THE DEALERSHIP TO BE FLUSHED OUT. CONSUMER WAS CONCERNED THAT AT 40,000 MILES SHE HAD SEVERE SHIFTING PROBLEM.*AK RUST IN TRANSMISSION FLUID, METAL FILING WAS FOUND IN THE TRANSMISSION POSSIBLY FROM COOLANT LEAK INTO IT.
NHTSA complaint #869783 — an unverified report by a vehicle owner.
Birmingham, AL
POWER TRAIN
ENGINECHECK LIGHT CAME ON AND STAYED ON FOR THREE DAYS. THEN IT WAS HARD TO SHIFT OF GEAR. SHE TOOK VEHICLE TO THE DEALERSHIP TO BE FLUSHED OUT. CONSUMER WAS CONCERNED THAT AT 40,000 MILES SHE HAD SEVERE SHIFTING PROBLEM.*AK RUST IN TRANSMISSION FLUID, METAL FILING WAS FOUND IN THE TRANSMISSION POSSIBLY FROM COOLANT LEAK INTO IT.
NHTSA complaint #869783 — an unverified report by a vehicle owner.
Cambridgeontariocanada, OH2 injured
UNKNOWN OR OTHER
PLEASE CONTACT JASON KENNEDY OF THE CENTRE OF AUTO SAFETY IN WASHINGTON,DC. HE HAS A COMPLETE AND DETAILED DESCRIPTION OF ALL OF THE DEFECTS OF THE VEHICLE AND THE EFFORTS OF THE MANUFACTURER TO NOT ELIMINATE THE PROBLEMS, BUT TO ELIMINATE THE OWNERS/DRIVERS AND PASSANGERS BY MAKING THE VEHICLE TOXIC AND THUS UNUSABLE OR SAFELY REPAIRABLE. TRANSPORT CANADA ALSO HAS DETAILS AND SUGGESTED THAT NHTSA BE CONTACTED AS I AM DOING NOW. I HAVE ALL THE WORK ORDERS AND THE ORIGINAL DOCUMENTED REPORTS TO BACK UP EACH AND EVERY ONE OF MY STATEMENTS AND AS THE TOXIC CHEMICALS WERE APPROVED BY GM IN MISSOURI, THERE ARE LIKELY THOUSANDS MORE THROUGHOUT NORTH AMERICA BEING DRIVEN THAT CAN ONLY BE DESCIBED AS "SLOW DEATH". I LOOK FORWARD TO YOUR POSITIVE ACTIONS AND ASSISTANCE IN THIS MATTER. NO SAFETY DEFECT (S) LISTED IN SUMMARY.
NHTSA complaint #717414 — an unverified report by a vehicle owner.
West Monroe, LA
POWER TRAIN
WHILE DRIVING SPEEDOMETER WILL GET STUCK AT 15 MPH/ 20MPH THEN 30MPH. WHEN CONSUMER GETS TO 60 MPH THEY ARE NOT AWARE OF THE SPEEDOMETER BEING STUCK. SPEEDOMETER HAS TO STAY UP WITH THE TRAFFIC IN ORDER TO KNOW HOW FAST THE CAR IS GOING, AND TO KEEP SPEED LIMITS. POLICE HAS PULLED CONSUMER OVER ON SEVERAL OCCASIONS BECAUSE CONSUMER WAS UNAWARE OF HOW FAST THE CAR WAS TRAVELING. ALSO, DEALER CHANGED THE CLUSTER UNIT. BUT IN LESS THAN 24 HOURS THE SPEEDOMETER WAS STICKING AGAIN.
NHTSA complaint #853151 — an unverified report by a vehicle owner.
West Monroe, LA
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING SPEEDOMETER WILL GET STUCK AT 15 MPH/ 20MPH THEN 30MPH. WHEN CONSUMER GETS TO 60 MPH THEY ARE NOT AWARE OF THE SPEEDOMETER BEING STUCK. SPEEDOMETER HAS TO STAY UP WITH THE TRAFFIC IN ORDER TO KNOW HOW FAST THE CAR IS GOING, AND TO KEEP SPEED LIMITS. POLICE HAS PULLED CONSUMER OVER ON SEVERAL OCCASIONS BECAUSE CONSUMER WAS UNAWARE OF HOW FAST THE CAR WAS TRAVELING. ALSO, DEALER CHANGED THE CLUSTER UNIT. BUT IN LESS THAN 24 HOURS THE SPEEDOMETER WAS STICKING AGAIN.
NHTSA complaint #853151 — an unverified report by a vehicle owner.
Coconutcreek, FL
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING EXTERIOR MIRRIORS VIBRATE SO MUCH THAT IT MAKES IT HARD TO SEE, AND MAY CAUSE TENSION HEADACHES. DEALER HAS BEEN CONTACTED. GM SAYS THIS IS A "NO-FIX" SITUATION AND REFUSE TO MAKE REPAIRS.
NHTSA complaint #834178 — an unverified report by a vehicle owner.
Dixon, IL
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICKE HAD TO HAVE THE ENGINE HEADS REWORKED DUE TO ENGINE CHECK LIGHT COMING ON STARTING AT 2000 MILES. #1 CYLINDER EXHUAST VALVE WAS STICKING OPEN. WE HAVE HAD THE DEALER REPLACE THE WINDOW MOTOR CONTROL MOTOR AND SWITCH. FAILED 4 TIMES. BRAKES ARE TERRIBLE. ALTHOUGH ABS RIGHT FRONT WHEEL WILL LOCK UP, DEALER CAN'T SEEM TO CORRECT. FUEL PUMP FAILED IN AUGUST 1998. SPEEDOMETER WAS ACTING UP, WOULD MOVE 4-5 MILES PER HOUR AT A TIME, NOT SMOOTHLY, WOULD JUMP UP OR DOWN. CRUISE DIDN'T WORK WELL. DEALER REPLACED SPEED CONTROL SENSOR IN AUGUST 1998. DRIVE GEAR FOR SPEED SENSOR CAME APART INSIDE TRANSMISSION ON 12/31/98, LEAVING US 800 MILES FROM HOME ON NEWS YEARS EVE. TRYING TO GET REIMBURSEMENT ETC FROM GMC. STARTED ASKING FOR HELP ON MONDAY 1/4/99....PROMISED A PHONE CALL BACK ON 1/5/99...NO RETURN CALL ...CALLED GMC ON 1/6/99...PROMISED A RETURN CALL NOTHING AS OF 5 PM EST. WE WANT TO HAVE GMC BUY VEHICLE BACK UNDER LEMMON LAWS....HOW DO I PROCEED?
NHTSA complaint #701961 — an unverified report by a vehicle owner.
Dixon, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICKE HAD TO HAVE THE ENGINE HEADS REWORKED DUE TO ENGINE CHECK LIGHT COMING ON STARTING AT 2000 MILES. #1 CYLINDER EXHUAST VALVE WAS STICKING OPEN. WE HAVE HAD THE DEALER REPLACE THE WINDOW MOTOR CONTROL MOTOR AND SWITCH. FAILED 4 TIMES. BRAKES ARE TERRIBLE. ALTHOUGH ABS RIGHT FRONT WHEEL WILL LOCK UP, DEALER CAN'T SEEM TO CORRECT. FUEL PUMP FAILED IN AUGUST 1998. SPEEDOMETER WAS ACTING UP, WOULD MOVE 4-5 MILES PER HOUR AT A TIME, NOT SMOOTHLY, WOULD JUMP UP OR DOWN. CRUISE DIDN'T WORK WELL. DEALER REPLACED SPEED CONTROL SENSOR IN AUGUST 1998. DRIVE GEAR FOR SPEED SENSOR CAME APART INSIDE TRANSMISSION ON 12/31/98, LEAVING US 800 MILES FROM HOME ON NEWS YEARS EVE. TRYING TO GET REIMBURSEMENT ETC FROM GMC. STARTED ASKING FOR HELP ON MONDAY 1/4/99....PROMISED A PHONE CALL BACK ON 1/5/99...NO RETURN CALL ...CALLED GMC ON 1/6/99...PROMISED A RETURN CALL NOTHING AS OF 5 PM EST. WE WANT TO HAVE GMC BUY VEHICLE BACK UNDER LEMMON LAWS....HOW DO I PROCEED?
NHTSA complaint #701961 — an unverified report by a vehicle owner.
Dixon, IL
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICKE HAD TO HAVE THE ENGINE HEADS REWORKED DUE TO ENGINE CHECK LIGHT COMING ON STARTING AT 2000 MILES. #1 CYLINDER EXHUAST VALVE WAS STICKING OPEN. WE HAVE HAD THE DEALER REPLACE THE WINDOW MOTOR CONTROL MOTOR AND SWITCH. FAILED 4 TIMES. BRAKES ARE TERRIBLE. ALTHOUGH ABS RIGHT FRONT WHEEL WILL LOCK UP, DEALER CAN'T SEEM TO CORRECT. FUEL PUMP FAILED IN AUGUST 1998. SPEEDOMETER WAS ACTING UP, WOULD MOVE 4-5 MILES PER HOUR AT A TIME, NOT SMOOTHLY, WOULD JUMP UP OR DOWN. CRUISE DIDN'T WORK WELL. DEALER REPLACED SPEED CONTROL SENSOR IN AUGUST 1998. DRIVE GEAR FOR SPEED SENSOR CAME APART INSIDE TRANSMISSION ON 12/31/98, LEAVING US 800 MILES FROM HOME ON NEWS YEARS EVE. TRYING TO GET REIMBURSEMENT ETC FROM GMC. STARTED ASKING FOR HELP ON MONDAY 1/4/99....PROMISED A PHONE CALL BACK ON 1/5/99...NO RETURN CALL ...CALLED GMC ON 1/6/99...PROMISED A RETURN CALL NOTHING AS OF 5 PM EST. WE WANT TO HAVE GMC BUY VEHICLE BACK UNDER LEMMON LAWS....HOW DO I PROCEED?
NHTSA complaint #701961 — an unverified report by a vehicle owner.
Dixon, IL
UNKNOWN OR OTHER
THE VEHICKE HAD TO HAVE THE ENGINE HEADS REWORKED DUE TO ENGINE CHECK LIGHT COMING ON STARTING AT 2000 MILES. #1 CYLINDER EXHUAST VALVE WAS STICKING OPEN. WE HAVE HAD THE DEALER REPLACE THE WINDOW MOTOR CONTROL MOTOR AND SWITCH. FAILED 4 TIMES. BRAKES ARE TERRIBLE. ALTHOUGH ABS RIGHT FRONT WHEEL WILL LOCK UP, DEALER CAN'T SEEM TO CORRECT. FUEL PUMP FAILED IN AUGUST 1998. SPEEDOMETER WAS ACTING UP, WOULD MOVE 4-5 MILES PER HOUR AT A TIME, NOT SMOOTHLY, WOULD JUMP UP OR DOWN. CRUISE DIDN'T WORK WELL. DEALER REPLACED SPEED CONTROL SENSOR IN AUGUST 1998. DRIVE GEAR FOR SPEED SENSOR CAME APART INSIDE TRANSMISSION ON 12/31/98, LEAVING US 800 MILES FROM HOME ON NEWS YEARS EVE. TRYING TO GET REIMBURSEMENT ETC FROM GMC. STARTED ASKING FOR HELP ON MONDAY 1/4/99....PROMISED A PHONE CALL BACK ON 1/5/99...NO RETURN CALL ...CALLED GMC ON 1/6/99...PROMISED A RETURN CALL NOTHING AS OF 5 PM EST. WE WANT TO HAVE GMC BUY VEHICLE BACK UNDER LEMMON LAWS....HOW DO I PROCEED?
NHTSA complaint #701961 — an unverified report by a vehicle owner.