STRUCTURE
See Attached Document
NHTSA complaint #11642199 — an unverified report by a vehicle owner.
41 of the 449 complaints filed about the GMC Savana are about the body and structure — 9% of everything owners reported. The worst model year for it is 1999.
41
Complaints
9%
Share of all complaints
0
Crashes
0
Fires
STRUCTURE
See Attached Document
NHTSA complaint #11642199 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 GMC SAVANA. WHILE DRIVING, THE VEHICLE STARTED TO VEER TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR., FOND DU LAC, WI 54937, (866) 875-3224) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA complaint #11078219 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WHITE VAN SINCE WAS 4 YEARS OLD THE FRONT HOOD WHITE PAINT STAR PEELING OFF . KNOW IS HAVE PAINT ONLY. BAD QUALITY PAINT. YOU CAN SEE IN THE ROAD ALMOST ALL CHEVY OR GMC CARGO VAN WITH THE SAME PROBLEM.
NHTSA complaint #10617484 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 GMC SAVANA. THE CONTACT STATED THAT BOTH EXTERIOR AND INTERIOR SIDE CARGO DOORS WERE EXTREMELY DIFFICULTY TO RELEASE WHENEVER BEING ACCESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE DOOR HINGES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10516194 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
VAN HAS LESS THAN 60,000 M. LAST 2-3 YEARS RUST CORROSION ON FRAME HAS NOW BECOME SO BAD ITS NO LONGER ABLE TO PASS NH STATE SAFETY INSPECTION. BRAKE LINES RUSTED AND REPLACED IN 2010 .GAS TANK RUSTED AND LEAKS.LEAF SPRING BRACKETS RUSTED AND BROKEN ,ONE REPLACED IN 2011,OTHER JUST BROKE CAN NOT FIND MECH. TO FIX,BECAUSE RUST HAS EATEN AWAY SO MUCH METAL,( IT GETS THINNER AND WEAKER). I BOUGHT THIS VAN BRAND NEW AM THE ONLY DRIVER AND HAVE TAKEN VERY GOOD CARE OF IT.I CAN NOT AFFORD TO JUST DUMP IT AND BUY ANOTHER. I KNOW OF MANY OTHER GMC VANS ALL DOING THE SAME THING.THE BUMPERS ALSO ARE PAPER THIN WHERE THERE'S SOME CHEAP METAL LEFT.
NHTSA complaint #10470059 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 GMC SAVANNA. THE VEHICLE WAS BEING SERVICE FOR ROUTINE MAINTENANCE WHEN THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRAME WAS SEVERELY RUSTED TO THE POINT WHERE THE TECHNICIAN WS ABLE TO PUT HIS FINGER THROUGH THE RUST AND THE FRAME. THE CONTACT BELIEVED THAT THE FAILURE INDICATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10405456 — an unverified report by a vehicle owner.
STRUCTURE
SIDE CARGO REAR DOOR HINGES SIEZED AND BENT AFTER OPENING. NOW IT DOES NOT CLOSE PROPERLY (ALIGNMENT FROM HINGE), CAUSING FRONT SIDE CARGO DOOR TO STAY OPEN AT ALL TIMES. REAR DOOR IS OVER 1" OUT OF POSITION, PREVENTING FRONT DOOR FROM CLOSING AND ENGAGING LATCH. IF REAR DOOR IS OPENED, IT DOES NOT CLOSE WITHOUT EXCESSIVE FORCE TO REALIGN TO LATCHES, BUT STILL NOT ENOUGH TO CLOSE FRONT DOOR.
NHTSA complaint #10368034 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE 2 SIDE DOORS FOR PASSENGERS FAIL TO OPEN PROPERLY BECAUSE THE HINGES FAIL TO OPERATE CORRECTLY AND STOP THE DOORS FROM OPENING PROPERLY. SO WHEN OUR CHILDREN ARE IN THE VAN, IT IS VERY DIFFICULT TO OPEN THE DOORS TO ALLOW THEM TO EXIT BECAUSE THE HINGES LOCK UP. WE HAVE ALREADY HAD THE HINGES REPLACED 4 TIMES BY THE DEALERSHIP AND NOW THEY ARE DOING IT AGAIN. EVENTUALLY, IF WE PUSH HARD ENOUGH WE CAN BREAK THE HINGE AND THE DOOR WILL THEN SWING OPEN. THIS HAS HAPPENED ON 2 OTHER OCCASIONS. THE PROBLEM NOW IS WE CAN ONLY OPEN THE DOORS ABOUT 8-10 INCHES BEFORE THEY GET STUCK. THEN THE DOOR WILL NOT CLOSE PROPERLY WITH SLAMMING IT. THE REASON THIS IS A SAFETY HAZARD IS IF OUR VEHICLE IS IN AN ACCIDENT OR WE NEED TO EXIT QUICKLY WE ARE UNABLE TO DO SO BECAUSE OF THE MANUFACTURERS DEFECTIVE HINGES.
NHTSA complaint #10293447 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
MY COMPLAINT IS OF THE PASSENGER SIDE PORTSIDE DOOR HINGES ON ALMOST ALL GMC SAVANAH 3500'S THAT I HAVE SEEN. IT IS A SAFTEY CONCERN FOR ME BECAUSE THE DOOR IS ALMOST COMPLETELY DETACHED FROM THE VEHICLE AND IS INOPERABLE. I HAVE LUBRICATED THE HINGES MANY TIME TO NO AVAIL. THE WELDS ON THE HINGES ARE BADLY CRACKED WITH JUST A VERY SMALL PART OF THE WELD(APROX. 1/4") HOLDING THE DOOR ON. THE DOOR WILL NO LONGER CLOSE COMPLETELY. I KNOW OF MANY OTHER VANS FROM THE SAME MODEL YEAR HAVE THIS SAME PROBLEM. ONE OF MY CLOSE FRIENDS AND HIS SON BOTH HAVE THE SAME EXACT VAN; WE BOUGHT THEM AT THE SAME TIME. THEY HAVE IDENTICAL PROBLEMS WITH THEIR HINGES. I HOPE THAT YOU LOOK INTO THIS FURTHER, I THINK IT MAY BE A RAMPANT PROBLEM, AND I DEFINITELY FEEL IT IS A MAJOR SAFTEY CONCERN. LASTLY, I WOULD VERY MUCH APPRECIATE A RESPONSE EMAIL. THANK YOU. SINCERELY, JIM MERKEL
NHTSA complaint #10177361 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
MY COMPLAINT IS OF THE PASSENGER SIDE PORTSIDE DOOR HINGES ON ALMOST ALL GMC SAVANAH 3500'S THAT I HAVE SEEN. IT IS A SAFTEY CONCERN FOR ME BECAUSE THE DOOR IS ALMOST COMPLETELY DETACHED FROM THE VEHICLE AND IS INOPERABLE. I HAVE LUBRICATED THE HINGES MANY TIME TO NO AVAIL. THE WELDS ON THE HINGES ARE BADLY CRACKED WITH JUST A VERY SMALL PART OF THE WELD(APROX. 1/4") HOLDING THE DOOR ON. THE DOOR WILL NO LONGER CLOSE COMPLETELY. I KNOW OF MANY OTHER VANS FROM THE SAME MODEL YEAR HAVE THIS SAME PROBLEM. ONE OF MY CLOSE FRIENDS AND HIS SON BOTH HAVE THE SAME EXACT VAN; WE BOUGHT THEM AT THE SAME TIME. THEY HAVE IDENTICAL PROBLEMS WITH THEIR HINGES. I HOPE THAT YOU LOOK INTO THIS FURTHER, I THINK IT MAY BE A RAMPANT PROBLEM, AND I DEFINITELY FEEL IT IS A MAJOR SAFTEY CONCERN. LASTLY, I WOULD VERY MUCH APPRECIATE A RESPONSE EMAIL. THANK YOU. SINCERELY, JIM MERKEL
NHTSA complaint #10177363 — an unverified report by a vehicle owner.
STRUCTURE:BODY
DT*: THE CONTACT STATED THE RUNNING BOARDS ARE TOO NARROW. WHILE STEPPING OUT OF THE VEHICLE THE CONTACT MISSED THE NARROW RUNNING BOARD WHICH COULD RESULT IN A FALL. ALSO, THERE ARE NO SAFETY HANDLES ON THE INSIDE OF THE VEHICLE. THE MANUFACTURER HAS BEEN CONTACTED.*AK UPDATED 01/25/06.
NHTSA complaint #10147440 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE A 3500 SAVANA GMC VAN, WHEN OPENING THE RIGHT PASSENGER DOOR AT THE SAME TIME THAT THE SIDE DOOR IS OPEN THE SIDE DOOR HITS THE FRONT PASSENGER DOOR WHICH HAS CAUSED A DENT IN THE SIDE DOOR. THE OTHER ISSUE IS WHEN SOMEONE OPENS THE FRONT PASSENGER DOOR AND HAS THEIR HAND IN THE SAME LOCATION WHERE THE TWO DOOR MEET IT COULD CAUSE DAMAGE TO THE HAND.
NHTSA complaint #10146944 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: THE CONTACT STATED THE REAR PASSENGER DOOR WOULD NOT SHUT. HE HAD TO DRIVE TO THE DEALERSHIP WITH THE DOOR OPEN. THE DEALERSHIP FOUND THE HINGE SNAPPED. HE STATES IT WAS BECAUSE THE PIN WAS PUT IN THE HINGE AND THEN CAPPED ON THE BOTTOM. THIS DID NOT ALLOW MOISTURE TO ESCAPE, CAUSING IT TO FREEZE AND SNAP THE HINGE. THE VEHICLE HAS NOT BEEN REPAIRED, BUT THE DEALERSHIP DID GET THE DOOR SHUT. GENERAL MOTORS OFFERED $150 TOWARDS THE REPAIR.
NHTSA complaint #10143112 — an unverified report by a vehicle owner.
STRUCTURE
THE RUNNING BOARDS ON THE VEHICLE ARE TOO SHORT AND WERE UNABLE TO BE SEEN WHEN THE DRIVER GETS OUT FROM THE VEHICLE. THE CONSUMER ANTICIPATES THAT IT COULD CAUSE INJURY TO EITHER FOOT WHILE GETTING INTO OR OUT OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED. *AK THE PROBLEM WAS REPORTED TO THE DEALER IMMEDIATELY AFTER PURCHASE. *SC
NHTSA complaint #10115463 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DEFECTIVE HINGES ON SIDE CARGO DOORS. SIDE DOORS NOT FREQUENTLY USED. REPEATEDLY GREASED/OILED TO REDUCE TENSION AND FORCE NECESSARY TO OPERATE DOORS. DOORS NOW INOPERABLE. HINGES CRACKED & RUSTED OUT COMPLETELY AFTER ONLY 3 1/2 YEARS OF OWNING VEHICLE. PASSENGERS WOULD BE TRAPPED INSIDE IF USING CENTER SEATS. HINGES ARE USELESS. PER GMC, MY PROBLEM; TAKE OWNERSHIP OF THE VEHICLE & IT'S ISSUES AFTER WARRANTY EXPIRED.
NHTSA complaint #10102286 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BOTH CABLES TO THE LIFTGATE BROKE DUE TO RUST AND CORROSION. DEALER WAS CONTACTED. DEALER INFORMED CONSUMER THAT THE TRUCK WAS NOT COVERED UNDER A RECALL.*AK
NHTSA complaint #10095332 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THIS IS A COMMERCIAL VEHICLE USED IN TRANSPORTING INTERIOR DECORATING ITEMS. ON OR ABOUT 8/2/04, I DELIVERED A TABLE TOP TO A CLIENT AND UPON OPENING THE REAR SIDE DOORS (BOTH DOORS) THE UPPER HINGE ON THE FURTHERMOST REAR DOOR BROKE. I HAD NOTICED A RATTLING SOUND PRIOR TO THIS DATE, HOWEVER I THOUGHT IT WAS ITEMS INSIDE THE VEHICLE. THE DOOR IS ONLY BEING HELD ON BY THE LOWER HINGE AND THE OTHER DOOR CLOSED UPON IT. I AM FEARFUL THAT THE OTHER HINGE WILL SUFFER A STRESS FRACTURE AND POSSIBLY THE DOOR WILL FALL OFF. I RESEARCHED THROUGH THIS SITE AND FOUND TWO INCIDENTS OF SERVICE BULLETINS (SEPTEMBER 24, 2001 AND JUNE 1,2003) NOTIFYING THAT CUSTOMERS HAVE COMPLAINED THAT THE DOOR HINGE BINDS. THIS HAD OCCURRED TO ME ALSO, PRIOR TO ITS BREAKING.
NHTSA complaint #10093113 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE OPENING THE MIDDLE DOOR TO THE MINI VAN THE DOOR SHEARED OFF . THE DOOR IS HANG OFF BY THE HINGES. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE VEHICLE WAS NOT ON RECALL AND THE WARRANTY EXPIRED. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10092131 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE HINGES ONTHE SIDE DOORS ARE BREAKING CAUSING THE DOORS TO BIND AND NOT ABLE TO OPEN.YOU CANT GET IN OR OUT OF THE VAN USING THE SIDE DOORS. FIST THE INSIDE DOOR BANELS BOUND ON EACH OTHER AND WERE TORN OFF.*AK THE HINGES ARE WELDED TO THE GMC VAN. I CANT REPLACE THEM.
NHTSA complaint #10090593 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
HINGES ON 60/40 CARGO DOORS ARE VERY STIFF. DOORS HAVE BEEN DIFFICULT TO OPEN AND CLOSE FOR QUITE SOME TIME. RECENTLY, LOWER HINGE ON 40 DOOR HAS BROKEN. REPLACEMENT OF ALL HINGES ON THESE DOORS IS APPROXIMATELY $1100. HAVE NOT YET CONTACTED DEALER ABOUT PROBLEM (HAD SIMILAR PROBLEMS WITH HINGES ON 95 VANDURA).
NHTSA complaint #10068220 — an unverified report by a vehicle owner.