FaultScore

2011 GMC Sierra 1500 other reported problems

72 of the 364 complaints about the 2011 GMC Sierra 1500 are about the other systems — 20% of everything reported for this model year. Half of the failures with a mileage on record happened before 55,830 miles.

C

72

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Unknown OR Other 72 100.0%

Other & Unspecified across every GMC Sierra 1500 year

2007 14 1.7%
2008 41 5.0%
2009 38 4.6%
2010 46 5.6%
2011 72 8.7%
2012 36 4.3%
2013 42 5.1%
2014 91 11.0%
2015 67 8.1%
2016 35 4.2%
2017 35 4.2%
2018 25 3.0%
2019 43 5.2%
2020 42 5.1%
2021 40 4.8%
2022 73 8.8%
2023 47 5.7%
2024 29 3.5%
2025 12 1.4%

What owners said

Filed with NHTSA, in their own words.

Worcester, MA

UNKNOWN OR OTHER

Frame falling apart the coating peeled off was going to clean it to recoat it but the metal is so far gone took it to a frame shop only to find out it's not drivable anymore GM have to do better with the coating for this trucks

NHTSA complaint #11676427 — an unverified report by a vehicle owner.

Willow Street, PA

UNKNOWN OR OTHER

2011 GMC Sierra Frame Failed Pennsylvania State Inspection due to Driver Side Frame Rust/hole. The section of the frame must be replaced due to rust(Improper coating... The truck has only 69700 miles on the odometer.

NHTSA complaint #11672122 — an unverified report by a vehicle owner.

Lincoln, NE

UNKNOWN OR OTHER

This is not a safety item, but one that causes undue financial hardship for the owner. It is widely know that the dash on certain 2007-2014 GM vehicles (generally trucks and SUV's) is susceptible to cracking. This causes devaluation of the vehicle if not fixed and is reported to cost between $2,000-2,500 to repair. It is my opinion that the cause of this is the use of substandard parts by GM and they should issue a recall for the repair of the dash.

NHTSA complaint #11585690 — an unverified report by a vehicle owner.

Avondale, AZ

UNKNOWN OR OTHER

My truck keeps getting code p2138, when it happens I get reduce engine power alerts, check engine light and it stalls. It's been doing it for years now. It's very unsafe, last time it it did it I was on the freeway and had to pull to the side, but the car has no acceleration so vehicles are passing me by at 75- 80mph and I almost had a very bad accident.

NHTSA complaint #11578512 — an unverified report by a vehicle owner.

Mount Pleasant, WI

UNKNOWN OR OTHER

Frame is rusted through

NHTSA complaint #11577083 — an unverified report by a vehicle owner.

Talladega, AL

UNKNOWN OR OTHER

Body damage when I bought the truck

NHTSA complaint #11527317 — an unverified report by a vehicle owner.

Pinconning, MI

UNKNOWN OR OTHER

The main body frame is completely rusting through from under the drivers side door back past the fuel tank. It is rusting through on the passenger side as well. The large amounts of rust have caused other issues throughout the entire body of the truck as well as rusting of other components. The frame of this truck will need to be replaced as there is no way to repair it or the vehicle becomes scrap. This vehicle is available for inspection. These issues were not visible when purchased from the dealer. This issue gradually became visible after the rust and undercoating wore away that had been applied previous to our purchase from a known dealership.

NHTSA complaint #11505532 — an unverified report by a vehicle owner.

Arden, NC

UNKNOWN OR OTHER

Just noticed that the Frame is rusting badly. It is available for inspection upon request. I see that the Chevy Silverado has the same problem and that a recall exists for it, but not for the GMC Sierra, which is virtually the same truck. My safety or the safety of others can be put at risk if the frame were to fail. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. Unknown about any warning lamps, messages or other symptoms of the problem. No failure yet.

NHTSA complaint #11504365 — an unverified report by a vehicle owner.

Oklahoma City, OK

UNKNOWN OR OTHER

Dashboard has completely cracked and fallen apart. I fear safety if airbag were to deploy, that there would be plastic pieces that could directly damage passengers in the car. I am also very disappointed at the cost to repair the dash and the value that is lost from the truck because of the cracked dash issue.

NHTSA complaint #11497044 — an unverified report by a vehicle owner.

Winter Springs, FL

UNKNOWN OR OTHER

I towed a U-Haul trailer for four hours from Winter Springs, FL to Tallahassee, FL 08/18/2022. On the way back to Winter Springs, FL on 08/21/2022, I began to hear the dings and a message to service the trailer brake system. I had the vehicle looked at to determine the problem. The fuse was determined to be good, the ground wire was secure and not damaged, and the relay was functioning. I have been told that it may be a defective wire harness which could lead to other safety issues while operating the vehicle. The constant dinging and the blocking of vital messaging by the warning is a distraction and safety issue. A recall should be issued to correct this safety defect.

NHTSA complaint #11485624 — an unverified report by a vehicle owner.

Gray, ME

UNKNOWN OR OTHER

Frame rusting away and cracking. On left side in front of EVAP canister. Noticed it on 8/14/22.

NHTSA complaint #11479270 — an unverified report by a vehicle owner.

Batavia, OH

UNKNOWN OR OTHER

The entire frame of truck has rusted through.

NHTSA complaint #11471610 — an unverified report by a vehicle owner.

Brimfield, MA

UNKNOWN OR OTHER

[XXX] FRAME ROT CROSSMEMBER FOR SHOCK. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11428478 — an unverified report by a vehicle owner.

Wenatchee, WA

UNKNOWN OR OTHER

Dash cracked and keeps cracking. I wiped it down to clean is and it cracked, and every time I wipe it down im afraid its going to crack more and in other places. Feels very brittle.

NHTSA complaint #11421796 — an unverified report by a vehicle owner.

Missoula, MT

UNKNOWN OR OTHER

WHEN I TURN THE TRUCK OFF THE DIM HEADLAMPS STAY ON WITH THE KEYS OUT. THE ONLY WAY TO MAKE THEM GO OFF IS TO PULL THE BATTERY

NHTSA complaint #11376695 — an unverified report by a vehicle owner.

at 30,000 miles Calhoun, GA

UNKNOWN OR OTHER

CRACKS IN DASHBOARD ABOVE STEERING COLUMN AND PASSENGER AIRBAG. STATIONARY.

NHTSA complaint #11376097 — an unverified report by a vehicle owner.

at 79,000 miles Memphis, TN

UNKNOWN OR OTHER

MY DASH LIGHT HAVE A CODE THAT SAY CHECK AIR BAG SERVICE NEVER BEEN IN ACCIDENT IN VEHICLE BUT. LIGHT STAYS ON I THINK IAM APART OF RECALL BUT NOONE AT DEALER HAVE REACH OUT TO ME IAM OWNER OF VEHICLE AND MY CAR IS PAIDED OFF

NHTSA complaint #11376006 — an unverified report by a vehicle owner.

at 10,000 miles Shawnee, OK

UNKNOWN OR OTHER

CRACKED DASHBOARD. IN BUNCH OF PLACES FOR NO APPARENT REASON. HAD TO PURCHASE DASH BOARD SKIN OVER IT. IT ALWAYS GARAGE KEPT. THIS SHOULD BE A RECALL EVERY ONE I KNOW WITH CHEVY OR GMC HAVING SAME PROBLEM

NHTSA complaint #11331956 — an unverified report by a vehicle owner.

at 96,000 miles HOT Springs, AR

UNKNOWN OR OTHER

DASH IS CRACKED ON DRIVERS SIDE AND ON THE PASSENGER SIDE AT CORNER OF PASSENGER SIDE AIRBAG.

NHTSA complaint #11302985 — an unverified report by a vehicle owner.

at 79,000 miles Grovetown, GA

UNKNOWN OR OTHER

THE TOP SECTION OF THE DASHBOARD HAS MULTIPLE CRACKS INCLUDING AREAS DIRECTLY BEHIND THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER SIDE AIRBAGS. THE AIRBAG SECTION IS THE MOST TROUBLING, AS IT WOULD APPEAR THE BROKEN SECTIONS COULD BECOME AIRBORNE AT A HIGH RATE OF VELOCITY IN THE EVENT OF AN AIRBAG DEPLOYMENT.

NHTSA complaint #11299958 — an unverified report by a vehicle owner.

at 100,000 miles Pearl, MS

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKING BY PASSENGER AIRBAG AND I FEEL LIKE THIS COULD BE A SAFETY CONCERN FOR THE PASSENGER IF I GOT INTO A CRASH.

NHTSA complaint #11231652 — an unverified report by a vehicle owner.

at 91,000 miles Beaverton, OR

UNKNOWN OR OTHER

A 3 INCH LONG CRACK APPEARED ABOVE THE INSTRUMENT PANEL.

NHTSA complaint #11230599 — an unverified report by a vehicle owner.

Kingsland, GA

UNKNOWN OR OTHER

THE DASHBOARD IS ALL CRACKED, ONE BEING A REALLY BIG AND ALL ALONG THE PASSENGER AIRBAG, IN THE EVENT THE AIRBAG DEPLOYS, THOSE PIECES CAN REALLY CAUSE PAIN. I HAVE MORE PHOTOS BUT FILES TO BIG TO UPLOAD.

NHTSA complaint #11221862 — an unverified report by a vehicle owner.

at 115,000 miles Augusta, ME

UNKNOWN OR OTHER

CRACK IN DASH AT CORNER OF PASSENGER AIRBAG

NHTSA complaint #11196669 — an unverified report by a vehicle owner.

at 58,000 miles BIG Rock, VA, VA

UNKNOWN OR OTHER

ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.

NHTSA complaint #11173187 — an unverified report by a vehicle owner.

EL Campo, TX

UNKNOWN OR OTHER

DASH BOARD IS CRACKING AROUND PASSENGER AIRBAG AND AIRBAG LIGHT IS NOW ON.

NHTSA complaint #11155495 — an unverified report by a vehicle owner.

Gardendale, TX

UNKNOWN OR OTHER

IMPORTING VEHICLE TO THE USA AND REQUIRES US FEDERAL SAFETY STANARDS COMPLIANCE LETTER

NHTSA complaint #11132001 — an unverified report by a vehicle owner.

Grovetown, GA

UNKNOWN OR OTHER

DANGEROUS CRACKED CONDITION OF DASHBOARD SURROUNDING AIRBAG DEPLOYMENT AREA. DASHBOARD IS SO BADLY CRACKED AND BRITTLE THAT IF THE AIRBAG WERE TO GO OFF, SHARP AND JAGGED PIECES OF PLASTIC WOULD BECOME FLYING SCHRAPNEL. THE VELOCITY OF AN AIRBAG EXPLOSION COUPLED WITH FLYING BITS OF HARD SHARP PLASTIC COULD CAUSE SERIOUS INJURY OR EVEN DEATH. THIS VEHICLE HAS BEEN WELL CARED FOR AND AS SUCH THE DASH CRACKING IS A RESULT OF DEFECTIVE ENGINEERING AND MATERIALS.

NHTSA complaint #11089540 — an unverified report by a vehicle owner.

at 88,325 miles Sherwood, AR

UNKNOWN OR OTHER

CRACK IN DASH ABOVE GLOVE COMPARTMENT BESIDE AIRBAG ON TOP OF DASH

NHTSA complaint #11076235 — an unverified report by a vehicle owner.

at 114,579 miles Canyon, TX

UNKNOWN OR OTHER

THE DASH ON MY 2011 GMC SIERRA 1500 IS CRACKING LIKE SEVERAL OTHER PPL HAVE COMPLAINED ABOUT GM NEEDS TO ISSUE A SPECIAL COVERAGE TO HAVE THIS PROBLEM FIXED.

NHTSA complaint #11074440 — an unverified report by a vehicle owner.

Other 2011 GMC Sierra 1500 problems

← Full 2011 GMC Sierra 1500 report