35 of the
445 complaints about the 2016 GMC Sierra 1500 are about the
other systems — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
28,250 miles.
C
35
Complaints
0
Crashes
4
Fires
0
Injuries
Exactly what failed
Unknown OR Other
35100.0%
Other & Unspecified across every GMC Sierra 1500 year
I noticed a "ticking" noise a few years ago, it wasn't that bad and while taking my truck to the dealer for an oil change I ask about it and the representative told me that in this models that was normal. Since it wasn't that bad and the truck didn't show any problems at that time, I just decide to let it be. This weekend I took my family out of state for a fun trip, and while going in the highway around 55-65 miles per hour, the truck suddenly lose power, it felt like it the truck "sits" the cars behind me had to dodge me and I lost control of the truck and had to steer to the right getting out of the highway and almost go into a ditch, thankfully nothing scaleted to a big and disastrous accident. The engine light started to flash. And suddenly stopped, I turn off the truck checked back for my family and after a few minutes, I started the truck again, the truck started right away and but I noticed the "ticking" got a little louder, talking to my neighbor about this he told me he had the same issue and hes motor went bad and they said it was a bad AFM system causing this, I started searching on line for it and see there been the same issues with the AFM with other drivers, and seen that the have the same issues Im confident that it is an AFM problem. Truck is been running and is my daily work car and I notice is loosing power, I contacted the dealer but haven't had any answer yet. I cant take it to a mechanic shop because they would charge me in between 2,500 to 5k to fixed, money that I dont have, while in the call with one shop he told me about this place to put a claim and notify about how dangerous this can be if in a highway.
NHTSA complaint #11747508 — an unverified report by a vehicle owner.
Pinellas Park, FL
UNKNOWN OR OTHER
Noticed the bed of my truck was touching the cab when looking under truck the frame is total structural failure rusted all the way threw on the driver side and beyond
NHTSA complaint #11693050 — an unverified report by a vehicle owner.
Streamwood, IL
UNKNOWN OR OTHER
My rear driver side door electric harness failed only two years after owning vehicle. This disables everything, including the side airbag putting passengers at risk. Most recently (2024), my radio harness failed causing ALL functions regarding infotainment system to be obsolete. Multiple electric issues and no recalls to be seen.
NHTSA complaint #11667176 — an unverified report by a vehicle owner.
Park Forest, IL
UNKNOWN OR OTHER
January 17, 2025 On [XXX] at approximately [XXX} I was returning from Walmart. 3 doors from my home I heard and felt a loud pop thinking maybe it could be a hose or something because it was extremely cold 7 degrees but everything seemed fine. Today I decided to have my vehicle washed and waxed since it’s 40 degrees but on my way to the shop it sounded like a window or door was open. When I got there the young man immediately said that my rear window was broken I said it couldn’t be because I really leave my home but I looked closer and it was shattered, he said he had heard of that when it’s cold and using your defroster heating up the wire causes it to explode is probably what happened and there may be a recall on it and there is N192265660. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11636604 — an unverified report by a vehicle owner.
Crawfordsville, IN
UNKNOWN OR OTHER
Welds on condenser are leaking freon. I had a shop evacuate a/c. I keep getting told my truck vin does not have a recall for condenser even though i am seeing recall info for condenser.
NHTSA complaint #11603733 — an unverified report by a vehicle owner.
Brodhead, WIFire
UNKNOWN OR OTHER
Rear window exploded make it a full recall finally. Jeez.
NHTSA complaint #11572367 — an unverified report by a vehicle owner.
Killeen, TX
UNKNOWN OR OTHER
My truck started having a strong fuel smell by drivers door. 7/11/23 I took to the GM dealer to address strong fuel smell. The dealer at Patriot GMC said they would have to drop the tank and do smoke test to locate leak. They reported no leaks found that it looked like possible fuel on top of tank from over filling and spill. I explained I didn't overfill tank or spill any gas. Picked up truck after being told no fault found. I had to pay $539.91 to drop gas tank for testing and to check fuel pump.7/17/23 [7/11-7-17] I explained no trouble with starting or stalling with fuel pump and I just had gas smell really strong. Engine light came on when I left shop so I called dealer and explained my truck was running fine and now engine light on. I brought it back to shop after a week of testing and put back in shop on 7/17/23 They took the code and it came back as EVAP system issue. Code P0449 They said my EVAP Vent Solenoid valve circuit was open. Circuit tested terminal 1 pin loose. Terminal in connector replaced. Vent valve tested. The mechanic stated now running as designed. Multi point inspection completed. Picked up vehicle and stopped at store because I could smell gas real strong inside my cab and under hood. I contacted dealer for third time about gas smell and this time I asked for shop manager to come to vehicle so I could make sure he could smell how strong the gas smell was and now it was coming from front hood area into ac vents and into cab and it was making me nauseous and scared of fire issue. He said he would get it fixed. Received call yesterday stating that they found a small crack in fuel pump and my truck was ready for pick up. This is the same recall notice I have read about on major recall of GMC vehicles due to crack in fuel pump. My truck is a 2016-2017 but I don't see it on the recall list or have I been notified of the issue. #N192283991 Safety issue Pressure regulator cracks fuel pump. 19V837000
NHTSA complaint #11533936 — an unverified report by a vehicle owner.
Hurricane, WV
UNKNOWN OR OTHER
Factory welds in Condenser coil are faulty, causing refrigerant to leak and Air Condition system to no longer work causing health concerns for children, pets, and driver or an vehicle that cannot be driven in the summer months.
NHTSA complaint #11527039 — an unverified report by a vehicle owner.
Saraland, AL
UNKNOWN OR OTHER
Air conditioning condenser cracked not working
NHTSA complaint #11518453 — an unverified report by a vehicle owner.
Unionville, CT
UNKNOWN OR OTHER
The AC condenser failed and AC will no longer work. This puts my family at risk during the hot summer days and can no longer use it to transport them due to extreme temperatures while not constantly in motion. Problem was confirmed by mechanic when I brought the truck in regarding AC no longer working. This is a known issue and I am requesting GM to finally release an official recall.
NHTSA complaint #11466803 — an unverified report by a vehicle owner.
Manhattan, IL
UNKNOWN OR OTHER
The a/C condenser has a crack and leaked out the refrigerant. Is the manufacturer covering this repair. It does seem to be very common. 2016 gmc Sierra. I did put dye in to locate the leak.
NHTSA complaint #11466144 — an unverified report by a vehicle owner.
Kaukauna, WI
UNKNOWN OR OTHER
Similar to the Canadian recall that effected those models, the rear defrost on the power sliding window malfunctioned, produced a weird smell like fire and promptly exploded, shattering the window. Vehicle is being used normally with no aftermarket products.
NHTSA complaint #11451671 — an unverified report by a vehicle owner.
Wind Gap, PAFire
UNKNOWN OR OTHER
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
NHTSA complaint #11419910 — an unverified report by a vehicle owner.
Columbus, OH
UNKNOWN OR OTHER
I USED MY REMOTE START TO START MY 2016 GMC SIERRA TO WARM IT UP WHILE CLEANING THE SNOW OFF MY OTHER WINDOWS. I SMELLED SMOKE AND NOTICED MY DRIVERS SIDE BACK WINDOW COMPLETELY SHATTER BEFORE MY EYES. UPON FURTHER INVESTIGATION I SEE MANY PPL THAT HAVE REPORTED SIMILAR INCIDENTS OCCURRING IN GMC VEHICLES YEARS 14-18 SOME EVEN WITH SHARDS SHOOTING INTO THEIR VEHICLES. THIS IS COMPLETELY RIDICULOUS, AND EXTREMELY UNSAFE AND COULD SERIOUSLY INJURE SOMEONE. THE VEHICLE WAS STATIONARY AND STARTED BY REMOTE START
NHTSA complaint #11395134 — an unverified report by a vehicle owner.
at 93,500 milesDerby, NY
UNKNOWN OR OTHER
SMELLED ELECTRICAL BURNING AND THEN SECONDS LATER THE DRIVER SIDE OF MY REAR WINDOW EXPLODED INTO PIECES WITH A LOUD BANG.
NHTSA complaint #11375334 — an unverified report by a vehicle owner.
at 37,000 milesWestmont, NJ
UNKNOWN OR OTHER
ANTENNA HAS CRACKED SEAL AND MOISTURE GOT IN AND SHORTED OUT NAVIGATION & ON STAR. BULLETIN FOR PROBLEM WITH SAME YEAR, MAKE & MODEL BUT NOT VIN. REFUSE TO FIX. CLAIM ITS NOT A SAFETY ISSUE. NOT A GREAT STATEMENT TO MAKE TO A FIRST RESPONDER WHO HAS SAVED LIVES BY SOMEONE USING ON STAR. NO MORE GM'S FOR THIS FAMILY AND WE HAVE 3 CURRENTLY AND WAS LOOKING TO REPLACE ONE NEXT MONTH. NOT A FORD PERSON SO LOOKS LIKE A RAM IN OUR FUTURE. NOT A SAFETY ISSUE .... REALLY GM !!!!!!!!
NHTSA complaint #11354034 — an unverified report by a vehicle owner.
at 70,000 milesBondsville, MA
UNKNOWN OR OTHER
AIR CONDITIONER STOPPED WORKING AT 70,000 MILES
NHTSA complaint #11339807 — an unverified report by a vehicle owner.
at 28,500 milesSonora, TX
UNKNOWN OR OTHER
THE VEHICLE SHAKES AT HIGH SPEEDS OF 40 MPH AND HIGHER.
NHTSA complaint #11329877 — an unverified report by a vehicle owner.
Bixby, OK
UNKNOWN OR OTHER
A/C STOPPED WORKING. GREAT ON FRIDAY, DID NOT DRIVE OVER WEEKEND, HOT ON MONDAY.
NHTSA complaint #11328956 — an unverified report by a vehicle owner.
at 28,000 milesPlainfield, IL
UNKNOWN OR OTHER
MY TRUCK WAS PARKED AT A BUSINESS. I STARTED THE TRUCK AFTER BEING INSIDE FOR ABOUT 10 MINUTES AND STARTED TO SMELL AN ELECTRICAL BURN/SHORTENING. I TURNED THE TRUCK OFF, TOLD MY WIFE TO GET OUT AND I POPPED THE HOOD. BY THE TIME SHE WALKED TO THE BACK AND ME TO THE FRONT, THE REAR WINDOW BEHIND THE DRIVER SHATTERED, SENDING GLASS INSIDE AND OUTSIDE THE VEHICLE. AFTER OPENING THE DOORS FOR A FEW MINUTES, THE SMELL WAS GONE, SINCE I WORK WITH ELECTRONICS FOR WORK, IS NORMAL FOR THE SMELL. I THINK IT WAS DEFROSTER AND/OR THE SLIDING REAR WINDOW WIRING. THIS HAPPENED ON 12/03/2019. I HAD ESCALATED THIS UP GENERAL MOTORS CUSTOMER RELATIONS AND AFTER LEVEL 2 WAS TOLD IT WAS NOT THEIR ISSUE, EVEN AFTER I REFERENCED THE CANADIAN RECALL FOR THIS VERY ISSUE. THE TRUCK, PER MY SERVICE WRITER TODD, HAS SINCE BEEN RECALLED BUT I CANNOT FIND ANYTHING ANYWHERE. MY TRUCK IS STILL AT THE DEALER, WOODY BUICK GMC, NAPERVILLE, IL AND HAS NOT BEEN REPAIRED. THAT'S ALSO WHY I CAN'T SEND A PHOTO.
NHTSA complaint #11311254 — an unverified report by a vehicle owner.
Ocala, FL
UNKNOWN OR OTHER
WHEN IS RIDING IT ON THE ROAD IT SHAKE ,ON THE ROAD IS WHEN IT DO IT
NHTSA complaint #11309747 — an unverified report by a vehicle owner.
at 47,417 milesChicago Heights, ILFire
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 15 MPH, A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE PRIOR TO HEARING A LOUD EXPLOSION. THE CONTACT STATED THAT HE NOTICED THAT THE REAR PASSENGER SIDE PANEL HAD SHATTERED. NO WARNING LIGHTS WERE ILLUMINATED HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS IN IN THE FOUR WHEEL DRIVE OPTION AS WELL AS THE REAR DEFROST SYSTEM WAS ENGAGED. THE CONTACT STATED THAT A DIAGNOSTIC AND REPAIR APPOINTMENT WAS SCHEDULED WITH PHILLIPS CHEVROLET (9700 W LINCOLN HWY, FRANKFORT, IL 60423). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,417.
NHTSA complaint #11307368 — an unverified report by a vehicle owner.
at 27,000 milesChicago, IL
UNKNOWN OR OTHER
HERE IS WHAT HAPPENED REGARDING THE REAR SLIDING-WINDOW SHATTERING (AND NEARLY A FIRE) IN MY 2016 SIERRA: ON JANUARY 1ST, 2020, I WAS DRIVING STRAIGHT AT APPROXIMATELY 30 MPH ON A SMOOTH, LEVEL CITY STREET (NO POTHOLES OR ROAD DEFECTS, ETC.) IN 25-DEGREE WEATHER WITH MY REAR-WINDOW DEFROSTER ON WHEN I SMELLED SOMETHING BURNING AND LOOKED IN MIRROR AND SAW SMOKE AND A FEW SECONDS LATER THE DRIVER'S SIDE GLASS-PANEL OF MY SLIDING REAR-WINDOW SHATTERED. THERE WAS NO ICE ON WINDOW AT THE TIME AND I HAD BEEN DRIVING APPROXIMATELY 7 MINUTES. I KNOW THAT GM HAS ACKNOWLEDGED THIS PROBLEM AND ISSUED A RECALL #N192220470 ON CANADIAN VEHICLES, AND THAT THERE IS A MAJOR FIRE HAZARD. I SPOKE WITH ANDERSON CHEVROLET AND GROSSINGER GMC THIS MORNING (JANUARY 2ND) AND WAS BASICALLY DISMISSED AND TOLD TO CALL GM ABOUT IT, THEY WON'T HELP ME.
NHTSA complaint #11292554 — an unverified report by a vehicle owner.
at 5,200 milesPalmer ST, ILFire
UNKNOWN OR OTHER
REAR WINDOW GLASS ON DRIVER SIDE OF SLIDING REAR WINDOW EXPLODED AFTER USING DEFROST IN COLD WEATHER WHILE DRIVING ON THE INTERSTATE.
NHTSA complaint #11289775 — an unverified report by a vehicle owner.
Hudson, MA
UNKNOWN OR OTHER
AIR CONDITIONING FAILED. THIS NEEDS TO BE DOCUMENTED. NOT A "SAFETY" ISSUE AT FIRST, BUT WITH PETS AND KIDS IT CAN BECOME ONE. I HAVE OWNED THIS TRUCK FOR A LITTLE OVER A YEAR. I BOUGHT IT USED FOR OVER $35,000. IT HAD 50,000 MILES ON IT. MY FIRST SUMMER THE A/C WORKED, BUT NOT GREAT. LAST WEEK I TRIED TO USE MY A/C AND NOTHING BUT HOT AIR. I THOUGHT IT WAS STRANGE BEING ONLY A COUPLE YEARS OLD. I PAID TO GET THE FREON RE-CHARGED. THE FREON LEAKED OUT AFTER 2 DAYS AND A/C STOPPED WORKING. I HAD TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR $118. I HAVE DONE RESEARCH AND IT SOUNDS LIKE I SHOULD BE LOOKING AT A REPAIR COSTING ANYWHERE FROM $800 TO $2,000. THERE HAVE BEEN SEVERAL ONLINE COMPLAINTS, ALONG WITH A CLASS ACTION LAW SUIT TO COVER THIS PROBLEM. THE ISSUE IS THAT IT IS A "LUXURY ITEM" NOT A SAFETY ITEM. IT NEEDS TO BE DOCUMENTED ON ALL WEBSITES THAT THIS IS AN ISSUE, SO CONSUMERS CAN BE INFORMED. THIS CAN BE DANGEROUS WHEN TRAVELING WITH YOUNG CHILDREN AND PETS. THE AIR THAT COMES OUT OF THE VENTS IS EXTREMELY HOT. IN HOT TEMPERATURES THIS CAN BECOME DANGEROUS.
NHTSA complaint #11217149 — an unverified report by a vehicle owner.
at 40,000 milesWest Barnstable, MA
UNKNOWN OR OTHER
AC CONDENSER FAILED AT 40000 MILES. GM HAS EXTENDED WARRANTIES FOR THEIR SUVS RELATED TO THIS COMMON AND KNOWN ISSUE, HOWEVER HAS NOT INCLUDED THEIR TRUCKS IN THE WARRANTY EXTENSION. THE FAULTY CONDENSER IS THE SAME EXACT PART FOR THE TRUCKS AS THE SUVS AND AS SUCH SHOULD BE INCLUDED AS WELL.
NHTSA complaint #11210577 — an unverified report by a vehicle owner.
at 25 milesMonroe Township, NJ
UNKNOWN OR OTHER
SINCE BUYING THE TRUCK NEW IN 2016 IT HAD A VIBRATION , WHICH GOT WORSE AS YOU INCREASED SPEED, AT HIGHWAY SPEED, 65-75 MPH THE VIBRATION IS SO BAD IT WAS MAKING ME NAUSEOUS. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES, FIRST BALANCED THE TIRES AND SAID EVERYTHING WAS NORMAL, TRUCK STILL VIBRATING. SEVERAL MORE TRIPS TO THE DEALER WITH THE SAME RESULT.
NHTSA complaint #11160687 — an unverified report by a vehicle owner.
at 49,500 milesRhinelander, WI
UNKNOWN OR OTHER
I WAS DRIVING DOWN ROAD AND BACK DRIVERS SIDE WINDOW EXPLODED. MY GRANDDAUGHTERS WERE SITTING IN THEIR CAR SEATS AND WERE SHOWERED WITH GLASS. THE WINDOW LITERALLY BLEW UP. I CALLED DEALER, HE SAID HE'S NEVER HEARD OF SUCH A PROBLEM. I FOUND SEVERAL COMPLAINTS ON MY GMC FORUM PAGE AND WXYZ 7 IN DETROIT, MI. HAS RUN STORIES ON THIS PROBLEM.
NHTSA complaint #11141897 — an unverified report by a vehicle owner.
Orchard Park, NY
UNKNOWN OR OTHER
CONSTANT VIBRATION AND OR SHAKE AT SPEEDS BETWEEN 60-70 MPH. THIS ISSUE IS COMMONLY REFERRED TO AS THE "CHEVY SHAKE" THIS ISSUE HAS BEEN EXISTING SINCE FIRST PURCHASING THIS VEHICLE. I ADDRESSED THE CONCERN WITH THE DEALERSHIP DURING MULTIPLE VISITS FOR SERVICE. AS THIS WAS MY FIRST FULL SIZE TRUCK, I WASN'T SURE WHAT TO EXPECT REGARDING HOW THE VEHICLE WOULD RIDE AT HIGHWAY SPEEDS. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE VEHICLE WAS IN TOLERANCE IN REGARDS TO HOW IT RODE AND THE CONSTANT VIBRATION. SO I EXCEPTED THIS AS BEING THE NORM AND WENT AHEAD TO ADD SOME MODIFICATIONS TO MY TRUCK. SINCE THE INITIAL COMPLAINT THE SERVICE DEPARTMENT HAS SINCE TURNED OVER MOST OF THEIR STAFF AND ADDED PEOPLE WILLING TO ADDRESS AND ACKNOWLEDGE THAT MY VEHICLE INDEED HAS THIS VIBRATION/SHAKE ISSUE. DUE TO THE MODIFICATIONS MADE THEY WILL NOT ADDRESS OR ATTEMPT TO CORRECT THIS ISSUE. HAD I PRESSED THE ISSUE IN THE BEGINNING AND NOT ACCEPTED WHAT THESE SO CALLED PROFESSIONALS HAD TOLD ME TO BE ACCEPTABLE MAYBE I WOULDN'T BE IN THIS PREDICAMENT. MY VEHICLE HAS ALSO BEEN IN FOR NUMEROUS BUCKET SEAT ISSUES FROM SAGGING AND POOR SEAT SUPPORT. EVERYTHING DESCRIBED HERE IS FACTUAL AS I HAVE ALL THE SERVICE RECORDS AND HISTORY WITH THE SAME GMC DEALERSHIP AND SERVICE DEPARTMENT IN REGARDS TO THESE PROBLEMS. LONG STORY SHORT, THESE ISSUES HAVE MADE LONG DISTANCE TRIPS ALMOST UNBEARABLE BETWEEN THE CONSTANT SHAKING AND POOR SEAT SUPPORT.
NHTSA complaint #11140276 — an unverified report by a vehicle owner.
at 54,000 milesRome, GA
UNKNOWN OR OTHER
AC CONDENDOR. I AM HAVING TO REPLACE THE AC CONDENDOR ON A 2 YEAR OLD TRUCK AT A COST OF OVER $1000. TRUCK IS JUST OVER DEALER CERTIFIED WARRANTY BY 6,000 MILES WITH 54000 MILES. AFTER BEING TOLD BY DEALER THAT THIS WAS A KNOWN ISSUE AND RESEARCHING ONLINE, IT APPEARS THAT IS A COSTLY REPAIR THAT IS AFFECT LARGE NUMBERS OF OWNERS. GM HAS OFFERED EXTENDED WARRANTY ON SIMILAR VEHICLE THAT HAVE THIS ENGINE AND CONDENDOR SETUP BUT NOT INCLUDED THE SIERRA. APPEARS TO BE A KNOWN MANUFACTURER DEFECT THAT THEY ARE NOT COVERING.
NHTSA complaint #11130707 — an unverified report by a vehicle owner.