FaultScore

GMC Sierra equipment problems

52 of the 4,896 complaints filed about the GMC Sierra are about the equipment — 1% of everything owners reported. The worst model year for it is 1995.

52

Complaints

1%

Share of all complaints

1

Crashes

0

Fires

Equipment & Accessories complaints by model year

1993 Sierra 3 5.8%

Median failure at 1,500 miles

1994 Sierra 5 9.6%
1995 Sierra 7 13.5%
1996 Sierra 5 9.6%
1998 Sierra 3 5.8%

Median failure at 96,971 miles

1999 Sierra 5 9.6%

Median failure at 150,145 miles

2000 Sierra 4 7.7%
2001 Sierra 2 3.8%

Median failure at 40,000 miles

2002 Sierra 3 5.8%

Median failure at 34,450 miles

2003 Sierra 3 5.8%

Median failure at 26,150 miles

2004 Sierra 3 5.8%

Median failure at 49,000 miles

2005 Sierra 4 7.7%

Median failure at 7,304 miles

2006 Sierra 1 1.9%
2009 Sierra 1 1.9%

Median failure at 22,000 miles

2011 Sierra 2 3.8%

Median failure at 24,000 miles

2014 Sierra 1 1.9%

Median failure at 2,000 miles

What owners said

2014 GMC Sierra at 2,000 miles Sterrett, AL

EQUIPMENT ADAPTIVE/MOBILITY

VEHICLE HESITATES AND STALLS UPON ACCELERATION. ACCORDING TO GM DOCUMENT ID NUMBER [XXX] THIS IS A NORMAL CONDITION AND THEY HAVE PROGRAMMED THE VEHICLE TO DO THIS. IF GOING INTO TRAFFIC AND TRYING TO ACCELERATE, THE BUILT IN DELAY CAN CAUSE CLOSE CALLS AT BEST AND WORST CASE AN ACCIDENT. THIS COUPLED WITH THE TRANSMISSION ISSUES MENTIONED IN DOCUMENT ID NUMBER 3575856 CREATES THE PERFECT STORM FOR INJURY AND / OR DEATH. GM REFUSES TO ADDRESS THE ISSUE OTHER THAN TO SAY THEY FEEL IT IS NOT A PROBLEM. THIS COVERS VIRTUALLY ALL GM VEHICLES SINCE 2007 WITH THE 6 SPEED TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10567428 — an unverified report by a vehicle owner.

1999 GMC Sierra at 150,145 miles Glendora, NY

EQUIPMENT ADAPTIVE/MOBILITY

BRAKE FLUID LEAKING ALL OVER BOTTOM OF TRUCK SPRAYING OUT I TOOK TO A MECHANIC AND HAD 1000 DOLLAR BRAKE LINE JOB DONE GOT TRUCK BACK AND ABS BRAKES WORKED LIKE MANUAL BRAKES HAD A SENSOR AND 2 BALL JOINTS REPLACED IM BEING RIPPED OF FROM A GMC LOYAL CUSTOMER I WAS I GUESS BACK TO FORD OR TOYOTA FOR MY NEXT NEW TRUCKS I HAD WARRANTY ISSUES YOU CHEAP [XXX] WOULDNT PAY FOR A WATERPUMP THAT WAS LEAKING ONLY A 7 DOLLAR GASKET ALSO HAD A TRANSMISSION ON MY WORK VAN REPAIR AND THEN REPLACED AFTER A MONTH OF RUN AROUND. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10562371 — an unverified report by a vehicle owner.

2011 GMC Sierra at 24,000 miles Orange City, FL

EQUIPMENT ADAPTIVE/MOBILITY

TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA complaint #10525227 — an unverified report by a vehicle owner.

2011 GMC Sierra at 24,000 miles Orange City, FL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

TL* THE CONTACT OWNS A 2011 GMC SIERRA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE, HE NOTICED THAT THE JACK DID NOT EXTEND HIGH ENOUGH TO LIFT THE VEHICLE AND REPLACE THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE JACK WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA complaint #10525227 — an unverified report by a vehicle owner.

2004 GMC Sierra at 132,000 miles Oakley, CA

EQUIPMENT ADAPTIVE/MOBILITY

I HAVE A 2004 GMC SIERRA THAT HAS AN ELECTRICAL ISSUE WITH THE ABS OR BRAKE SYSTEM. THE BRAKE LIGHT, ABS LIGHT AND SERVICE BRAKE SYSTEM LIGHT GOES OFF AT RANDOM TIMES. MIGHT HAVE SOMETHING TO DO WITH THE AIR CONDITIONING BECAUSE THE A/C DRAWS POWER FROM THE BATTERY AND I CAN SEE THAT A CERTAIN LEVEL THE INDICATORS GO OFF. MOST OF THE TIME THE LIGHTS CHIME AND BLINK WHEN I APPLY THE BRAKE BUT IT ALSO HAS HAPPENED WHEN JUST TURNED THE TRUCK ON. I'VE REPLACED THE ROTORS AND PADS TO STILL HAVE THE PROBLEM. I'M NOT SURE IF IT'S A GROUND OR SENSOR THAT IS FAILING. I'VE FOUND TSB FOR REGROUNDING, FAILING SENSORS, OR ECBM. STILL HAVEN'T FOUND THE CORRECT DIAGNOSIS. I JUST HOPE THE ABS FUNCTIONS WHEN I NEED IT.

NHTSA complaint #10524157 — an unverified report by a vehicle owner.

2009 GMC Sierra at 22,000 miles Discovery BAY, CA

EQUIPMENT

TL* THE CONTACT OWNS A 2009 GMC SIERRA EQUIPPED WITH A WEBASTO HOLLANDIA TVS 900 SUN ROOF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT CONTINUED TO SPEAK WITH THE MANUFACTURER FOR APPROXIMATELY THREE MONTHS AND WAS CONTINUOUSLY TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT ALSO STATED THAT THE DATE ON THE ACTUAL RECALL NOTICE WAS AUGUST 2010 BUT THE NOTICE WAS NOT RECEIVED UNTIL JANUARY 2011. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10396013 — an unverified report by a vehicle owner.

2004 GMC Sierra at 49,000 miles Harpursville, NY

EQUIPMENT

TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT THE MECHANISM TO LOWER THE SPARE TIRE ON THE VEHICLE WAS INOPERABLE. THE CABLE WOULD LOWER BUT THE TIRE WOULD NOT. THE CONTACT STATED THAT BECAUSE OF THE SAFETY MECHANISM, THERE WAS NO WAY TO REMOVE THE SPARE TIRE FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC HAD TO USE A TORCH AND CUT THE SPARE TIRE LOOSE. THE CONTACT STATED THAT THE SPARE TIRE LOOKED AS IF IT WAS NEVER REMOVED FROM VEHICLE AND BELIEVED THAT RUST AND CORROSION CAUSED THE TIRE TO BECOME STUCK. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,000. UPDATED EVOQ 10/13/10

NHTSA complaint #10355540 — an unverified report by a vehicle owner.

2004 GMC Sierra at 46,000 miles Harpursville, NY

EQUIPMENT

TL*THE CONTACT OWNS A 2004 GMC SIERRA. HE WAS ATTEMPTED TO TAKE THE SPARE TIRE OFF OF THE UNDERCARRIAGE BUT WAS UNABLE TO REMOVE IT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE SPARE TIRE WAS CUT OFF. THE MECHANISM THAT HOLDS THE SPARE TIRE APPEARED TO BE COVERED WITH RUST. THE FAILURE AND CURRENT MILEAGES WERE 46,000. UPDATED 11/22/10 *BF UPDATED 11/23/10

NHTSA complaint #10352805 — an unverified report by a vehicle owner.

1998 GMC Sierra at 96,971 miles Santa Clara, UT

EQUIPMENT

1998 GMC SIERRA 1500 EXT. CAB TRUCK. PURCHASED USED ON 6/03/08. ODOMETER READ 96,921MILES. LESS THAN 24 HOURS AFTER PURCHASE I NOTICED WHAT FELT LIKE A SLIPPING IN THE TRANSMISSION GOING FROM 1ST TO 2ND, AND 2ND TO 3RD, UNDER 15 MPH WHEN THE ENGINE WAS WARM. I MENTIONED THIS TO THE DEALER, WHO HAD AGREED TO REIMBURSE ME FOR PARTIAL COSTS TO HAVE ALL THE FLUIDS FLUSHED AND FILLED WITH CLEAN FLUID AT THE RECOMMENDATION OF MY REGULAR SHOP, WHERE I HAD TAKEN THE TRUCK FOR INSPECTION 12 HOURS AFTER PURCHASE. AT THIS TIME I NOTICED THE DRIVERS SIDE DOOR HANDLE WAS CRACKED INTO THE LOCK AREA. I ASKED THE SERVICE SHOP (DIXIELAND TIRE) FOR A QUOTE ON REPAIR, THE MANAGER TOLD ME, "THAT IS A COMMON GMC PROBLEM, THE PARTS DEPT STOCKS ABOUT A DOZEN OF THOSE AND I'VE REPLACED AT LEAST 18 IN THE PAST YEARS.". THE PART COST $61.50 PLUS TAX AT 6.5%, AND LABOR OF $97.50. THE TRANSMISSION FLUSH COST $109.95 FOR THE SUPREME SERVICE. LESS THAN TWO DAYS LATER, THE CHECK ENGINE LIGHT CAME ON, AND THE CODE FOR IT CAME UP AS P1870, TRANSMISSION. THE TECH NOTICED THE SLIP. I WAS REFERRED TO A TRANS SHOP SINCE MY SERVICE SHOP DOESN'T HAVE CAPABILITY TO REPAIR TRANS. AT THIS TIME I NOTIFIED USED CAR DEALER WASHINGTON AUTO SALES THAT I WAS GOING TO HAVE THE TRANS CHECKED AND REMINDED HIM THAT I HAD NOTICED THE SLIP LESS THAN 24 HRS. AFTER PURCHASE. I ASKED IF HE COULD HELP ME WITH POTENTIAL COSTS HE SAID IT DEPENDED ON WHAT THE RESULTS WERE OF THE INSPECTION SCHEDULED FOR 6-24-08. I WOULD LIKE TO FILE FOR REIMBURSEMENT OF THE DOOR HANDLE, WHICH IS A WELL-KNOWN DEFECT.

NHTSA complaint #10231962 — an unverified report by a vehicle owner.

2003 GMC Sierra Torrance, CA

EQUIPMENT:ELECTRICAL

I HAVE A 2003 GMC SIERRA AND THE SPEEDOMETER IS STUCK AT 45-60 MPH, AND GOES UP PAST THE 120 MPH MARK WHEN IN MOTION. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD, AND FROM A SEARCH ONLINE, I FOUND THAT THIS PROBLEM IS FOUND ON MANY OTHER 2003-2006 GM TRUCKS. THIS NEEDS TO BE RECALLED IMMEDIATELY DUE TO EXPIRED WARRANTIES FOR MANY OTHER GM TRUCK OWNERS THAT HAVE THIS FAULTY SPEEDOMETER PROBLEM, AND THE EXPENSIVE COST TO REPAIR/REPLACE. THANK YOU.

NHTSA complaint #10175893 — an unverified report by a vehicle owner.

2002 GMC Sierra at 67,400 miles Simi Valley, CA Crash

TRAILER HITCHES

I WAS TOWING MY 33 FT 2000 THOR TRAVEL TRAILER, USING MY 2002 GMC SIERRA 2500 HD CREW CAB DIESEL TRUCK. AS I PULLED INTO MY STORAGE LOT THE TRAILER HITCH RECEIVER THAT WAS SUPPOSED TO BE WELDED TO A FACTORY INSTALLED LOAD LEVELER TRAILER HITCH COMPLETELY BROKE OFF. THE SAFETY CHAINS AND THE SAFETY BRAKE PULL WIRE WERE ALL ATTACHED TO THE HITCH RECEIVER. SUBSEQUENTLY THE TRAILER SEPARATED FROM THE TRUCK WITH NO SAFETY EQUIPMENT ATTACHED. THE TRAILER CRASHED TO THE GROUND DAMAGING THE FRONT TOWING PART OF THE TRAILER, SLIDE OUT HYDRAULICS AND AIR CONDITIONER SO FAR. I TOOK THE GMC TRUCK AND THE BROKEN HITCH TO RYDEL GMC IN VAN NUYS, CALIFORNIA. THEY SAID THAT IT LOOKED LIKE THE WELD HAD NEVER TAKEN BECAUSE THERE WAS PAINT BETWEEN THE WELD AND THE TRUCK BODY. RYDEL SAID THAT THEY WOULD HAVE TO CONTACT THE FACTORY REP TO GET AN OK TO FIX THE HITCH. THE FACTORY REP TOLD THEM THAT MY ''GOOD WILL TIME'' WAS USED, WHATEVER THAT MEANS, AND THAT I HAD TOO MANY MILES ON THE TRUCK (67,000), AS IF MILEAGE HAD SOMETHING TO DO WITH IT. I ASKED IF THEIR TOWING HITCHES HAD A LIMITED MILEAGE WARRANTY, I GOT NO ANSWER. I TOOK THE PART OF THE HITCH THAT BROKE OFF AND THE TRUCK TO A CERTIFIED WELD SHOP FOR A SECOND OPINION ON THE QUALITY OF THE WELD. I WAS TOLD THAT MOST OF THE WELD HAD NEVER ADHERED TO THE METAL AND THE PART OF THE WELD THAT BROKE NEVER BONDED TO THE STEEL. THE CERTIFIED HITCH WELD SHOP SAID IT WILL COST $550.00 TO REMOVE THE OLD HITCH AND INSTALL A NEW ONE. I FEEL THAT THE DEFECTIVE WELD ON THE HITCH COULD CAUSE A SERIOUS ROAD HAZARD AND POTENTIAL LOSS OF LIFE. I JUST PRAY THAT THE THOUSANDS OF TRAILERS THAT BREAK OFF THEIR TOWING VEHICLES ARE NOT THE RESULT OF DEFECTIVE WELDS.

NHTSA complaint #10165311 — an unverified report by a vehicle owner.

2003 GMC Sierra at 51,000 miles Daphne, AL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TRANSMISSION: BEEN FIXED 3 TIMES AND FINALLY REPLACED A/C: REPAIRED ONCE FRONT END-STEERING: REPAIRED 3 TIMES AND STILL NOT FIXED.

NHTSA complaint #10143762 — an unverified report by a vehicle owner.

2005 GMC Sierra at 10,000 miles Bryan, TX

TRAILER HITCHES

TOW HITCH ON TRUCK CRACKED HAD I NOT SEEN THAT THE HITCH WAS BENDING THE TRAILER I WAS HAULING WOULD HAVE BROKEN LOOSE WHILE I WAS DRIVING DOWN THE ROAD.

NHTSA complaint #10142539 — an unverified report by a vehicle owner.

2006 GMC Sierra Stockton, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

DT: THE CONTACT STATED THAT AS SOON AS HE PURCHASED THE VEHICLE SOME KIND OF SMELL STARTED, AND THEN IT STARTED MAKING A RUBBING NOISE THAT SOUNDED LIKE THE SERPENTINE BELT OR SOME KIND BEARINGS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP, AND TOLD THE CONTACT THAT THE AIR CONDITIONER WAS MAKING THE NOISE.

NHTSA complaint #10141315 — an unverified report by a vehicle owner.

2002 GMC Sierra Springfield, IL

EQUIPMENT

DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM.

NHTSA complaint #10140023 — an unverified report by a vehicle owner.

1998 GMC Sierra at 150,000 miles Catawba, VA

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

DT: CONTACT STATED THE JACK FAILED DURING USE ON 7-22-2005. CONTACT HAD NO PROBLEMS WITH JACK PRIOR TO TODAY. DEALER SAID THEY APPRECIATED HIM CALLED THEM. AS HE BEGAN TO APPLY PRESSURE THE THREADS STRIPPED. HE HAS NOT TALKED TO THE MANUFACTURER. *AK

NHTSA complaint #10129700 — an unverified report by a vehicle owner.

2005 GMC Sierra at 4,609 miles Newport News, VA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

DT: THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE TRUCK HAD A TRANSMISSION LEAK. AFTER FIVE TIMES TRYING TO CORRECT THE PROBLEM HE LET THE VEHICLE GO BACK, AND LOST MONEY ON THE TRUCK WHEN HE TRADED IT IN. HE HAD THE RECEIPTS AVAILABLE. THEY REPLACED SEALS ON THE REAR SHAFT AND THE REAR SHAFT HOUSING. HE CALLED GMC CUSTOMER SERVICE THEY HAD A KIT SO THEY HAD TO REPLACE A BUNCH OF SEALS IN IT. THREE WEEKS LATER THE VEHICLE WAS LEAKING AGAIN. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME PROBLEM SINCE THE DATE OF PURCHASE WHICH WAS NOVEMBER 15, 2004. ALSO, HAD PROBLEMS WITH THE CD PLAYER. THEY CORRECTED THE PROBLEM BY REPLACING THE ENTIRE CD PLAYER.

NHTSA complaint #10129348 — an unverified report by a vehicle owner.

1999 GMC Sierra Ontario, OR

EQUIPMENT

1.DRIVER'S SEAT, DEVICE THAT MOVES SEAT TO DIFFERENT SEATING POSITIONS, FELL APART. 2. TURN SIGNAL DEVICE CLICKS NONSTOP 3. PASSENGER SEAT BELT LOCKS TIGHT WHEN PASSENGER IS IN THE SEAT NOT ALLOWING FOR MOVEMENT.

NHTSA complaint #10125216 — an unverified report by a vehicle owner.

2005 GMC Sierra Corona, CA 2 injured

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

THE CONSUMER FOUND THE DIRECTION IN THE OWNERS MANUAL ON HOW TO CHANGE THE TIRE VAGUE . WHILE CHANGING A FLAT TIRE USING THE JACK WHICH CAME AS STANDARD EQUIPMENT ON THE VEHICLE, THE JACK SLIPPED OFF THE BRACKET AND FELL SIDEWAYS. *NM THE CONSUMER AND HIS BROTHER WAS INJURED IN THE PROCESS. THE CONSUMER BELIEVED THE JACK NEEDED TO BE REPLACED WITH A LARGER BASED HYDRAULIC JACK.

NHTSA complaint #10109485 — an unverified report by a vehicle owner.

2005 GMC Sierra Corona, CA 2 injured

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

THE CONSUMER FOUND THE DIRECTION IN THE OWNERS MANUAL ON HOW TO CHANGE THE TIRE VAGUE . WHILE CHANGING A FLAT TIRE USING THE JACK WHICH CAME AS STANDARD EQUIPMENT ON THE VEHICLE, THE JACK SLIPPED OFF THE BRACKET AND FELL SIDEWAYS. *NM THE CONSUMER AND HIS BROTHER WAS INJURED IN THE PROCESS. THE CONSUMER BELIEVED THE JACK NEEDED TO BE REPLACED WITH A LARGER BASED HYDRAULIC JACK.

NHTSA complaint #10109485 — an unverified report by a vehicle owner.

Other GMC Sierra problems