The contact owns a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 90,000.
NHTSA complaint #11578502 — an unverified report by a vehicle owner.
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving approximately 35 MPH, the message "Power Steering Assist" was displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 14V719000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 131,890.
NHTSA complaint #11536858 — an unverified report by a vehicle owner.
The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
NHTSA complaint #11536524 — an unverified report by a vehicle owner.
Vehicle was regularly maintained and did not show any air bag codes on a reader. Was told by tow truck driver a new ball joint failed after recently being replaced. This caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. Upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. I had be rushed to hospital and with request for lifeline but was unavailable. I spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. Insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. The contact stated the police report indicates brake failure or defective(unit 1).
NHTSA complaint #11526959 — an unverified report by a vehicle owner.
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11506068 — an unverified report by a vehicle owner.
WHEN I'M DRIVING AT A SLOW SPEED TURNING THE TRUCK LOOSES ALL POWER AND THE STEERING WHEEL JERKS OUT OF MY HAND, STABILITRAK IS ON THE DISPLAY AND IT SAYS ROLL DOWN DRIVER WINDOW AND ROLL BACK UP! IT ALSO LOOSES ALL POWER JUST DRIVING DOWN THE ROAD NO MATTER THE SPEED! I HAVE ALSO BEEN STOPPED AT A STOPLIGHT AND IT LOST ALL POWER WOULDN'T COME BACK ON SO I HAD TO GET OUT POP THE HOOD AND BANG I. THE BATTERY BOX AND CABLES AND IT STARTED AGAIN! VERY SCARY GOING 75 MPH AND IT SHUTS OFF LEAVING YOU NO STEERING NO BRAKES NO LIGHTS NO NOTHING! SOMETIMES IT SAYS POWER STEERING FAILURE SOMETIMES AND SOMETIMES IT SAYS STABILITRACK PROBLEM AT SOMETHING ABOUT TOWING! THE BRAKES WERE ALSO AFFECTED NO BRAKES
NHTSA complaint #11316706 — an unverified report by a vehicle owner.
THE STABILITRAK SENSOR KEEPS GOING ON AND OFF. I'VE HAD THIS ISSUE WHEN I FIRST GOT THE TRUCK IN THE END OF OCTOBER IN 2017. THE DEALERSHIP COULD NOT FIX IT AT FIRST BUT FINALLY HAD TO FIX SOME WIRING. I'VE SEEN IT GO ON A FEW TIMES SINCE THEN BUT NEVER STAYED ON. AND FOR ABOUT 2-3 WEEKS IT'S BEEN COMING ON AND OFF BUT STAYING MORE ON AND NOT GOING AWAY NOW. I FEEL LIKE THIS SHOULDN'T HAPPEN TO A NEWER TRUCK
NHTSA complaint #11203277 — an unverified report by a vehicle owner.
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
NHTSA complaint #11039665 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY LOOSE. WHEN DRIVING OVER BUMPS IN THE ROAD, THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING COLUMN TO THE STEERING WHEEL. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V339000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/03/16*LJ THE LOCAL REPAIR SHOP, FOUND TWO SPLINE SHAFTS IN THE STEERING COLUMN WORN. THE REPAIRS WERE DONE AT NO CHARGE. UPDATED 05/05/16.
NHTSA complaint #10852250 — an unverified report by a vehicle owner.
THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.
NHTSA complaint #10851504 — an unverified report by a vehicle owner.
WHILE DRIVING MY TRUCK, IT HAS HAD 3 ALERTS ON DASH FOR "SERVICE STABILITRAK, POWER STEERING USE CAUTION AND TRAILER BRAKE." VEHICLE GAUGES ALL DROP TO ZERO WHILE OPERATING VEHICLE AND GO ON AND OFF. THE VEHICLE WHEN THIS OCCURS ALSO DISENGAGES FROM GEAR, VEHICLE IS AN AUTOMATIC. THEN ENGINE REVS UP WHEN IT SLIPS OUT OF GEAR AND GENERALLY GOES BACK IN GEAR AS GAUGES COME BACK ON. THE POWER STEERING SEEMS TO ALSO LOSE SOME POWER. WHEN THIS OCCURS, IF YOU DEPRESS THE GAS PEDAL, YOU DO NOT GET ANY MORE POWER. THIS IS TECHNICALLY THE 6TH OCCURRENCE. IT HAS BEEN BACK TO DEALER (GRIFFIN GMC OF MONROE, NC) AND COMPUTER CODES WERE CLEARED AND NOTHING REPORTED IE...TECHNICALLY FOUND THAT WOULD CAUSE THIS ISSUE PER THE DEALERSHIP AS UNABLE TO RE-PRODUCE THE CAUSE. I RETURNED THE TRUCK TODAY AFTER THIS 6TH OCCURRENCE DUE TO MY FEAR OF DRIVING THE VEHICLE WITH MY CHILDREN AND GETTING INVOLVED IN AN ACCIDENT. I HAVE VIDEO OF THIS LAST OCCURRENCE OF DASHBOARD GAUGES AND SHARED THEM WITH THE DEALERSHIP. FIRST OCCURRENCE PICTURES ARE FEB 29, 2016 AND SUNDAY, MARCH 20, 2016. VEHICLE HAS APPROXIMATELY 2000 MILES ON ODOMETER. ENTIRE TIME, VEHICLE HAS BEEN RUNNING ON LOCAL ROAD, EITHER AT STOP OR DRIVING BELOW 45MPH MOVING STRAIGHT AHEAD. I COULD NOT REPLICATE OR CAUSE THE ISSUE TO HAPPEN AGAIN ON PURPOSE, VERY RANDOM.
NHTSA complaint #10850797 — an unverified report by a vehicle owner.
THE STEERING COLUMN IS LOOSE! THIS IS A PROBLEM THAT IS TALKED ABOUT ON THE INTERNET. THE HIGH BEAM SWITCH HAS FAILED. THE SWITCH IS LOCATED IN THE STEERING COLUMN AND ITS FAILURE MAY BE RELATED TO THE LOOSENESS. GMC SHOULD REPAIR THESE SAFETY PROBLEMS ON MY VEHICLE WITHOUT CHARGE.
NHTSA complaint #10837875 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE. THE LONGER THE VEHICLE WAS DRIVEN, THE MORE IT SHOOK. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES, BUT NO FAILURE WAS FOUND. THE DEALER TEST DROVE THE VEHICLE AND IT DID NOT VIBRATE. THE DEALER REPLACED THE TIRES, TRANSMISSION, AND SHOCKS; HOWEVER,, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE SEAT WARMERS ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
NHTSA complaint #10823973 — an unverified report by a vehicle owner.
IGNITION STEERING KEY LOCK SOUNDS LIKE IT'S BREAKING DURING THE TINE YOU TURN THE STEERING WHEEL TO UNLOCK KIT WHEN STOPPED. THIS HAS HAPPENED MORE THAN ONCE
NHTSA complaint #10787850 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
NHTSA complaint #10732951 — an unverified report by a vehicle owner.
THE STEERING ON THE PICKUP TRUCK STICKS, LOCKS UP FOR A MOMENT THEN FREES ITSELF. I HAVE BEEN HAVING ON AND OFF ISSUES SINCE BUT THE DEALERSHIP IS ALREADY TRYING TO GET OUT OF ANY RESPONSIBILITY ALREADY STATING THIS IS OUT OF WARRANTY AT THIS DATE. SALT LAKE VALLEY GMC HAS BEEN AWARE OF THE ISSUE SINCE DAY ONE. THIS HAS BECOME A SAFTEY ISSUE, THE VEHICLE IN QUESTION IS NOT SAFE TO DRIVE AT THIS TIME AND I AM LEFT HOLDING THE BAG FOR A MYSTERY THEY CANNOT SOLVE (OR GM IS COVERING UP YET ANOTHER PROBLEM) NOTE THIS TRUCK IS THE DURAMAX 2500.
NHTSA complaint #10721033 — an unverified report by a vehicle owner.
TL* THE CONTACT RENTED A 2015 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND THE DRIVE WITH CARE MESSAGES WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
NHTSA complaint #10717123 — an unverified report by a vehicle owner.
MULTIPLE INTERMEDIATE STEERING SHAFT FAILURES OVER THE YEARS WITH LOUD CLUNKING NOISES HEARD. THIS TRUCK IS LIGHTLY USED AND NOW HAS ONLY 24,000 MILES ON IT BUT IT HAS JUST HAD THE FOURTH SHAFT INSTALLED BY THE DEALER?!?!
NHTSA complaint #10706050 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 60 MPH, THE WHEELS WENT IN A DIFFERENT DIRECTION THAN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. UPDATED 7/14/15*CN THE CONSUMER WAS INFORMED THE PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM. UPDATED 07/30/15
NHTSA complaint #10691194 — an unverified report by a vehicle owner.