Owners have filed 132 complaints
about the 2014 GMC Sierra with NHTSA between 2013 and 2024.
The largest single group is the lights.
Across this model's run it ranks 9 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the GMC Sierra. 50 means typical for this
model; 100 means roughly double.
Severity — 74
14.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
90% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
4238.2%
1,000 – 9,999 miles
4036.4%
10,000 – 24,999 miles
1614.5%
25,000 – 49,999 miles
21.8%
50,000 – 74,999 miles
54.5%
75,000 – 99,999 miles
21.8%
100,000 – 149,999 miles
21.8%
150,000+ miles
10.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2013peak 15Oct 2024
Recalls on the 2014 GMC Sierra
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20242944,699 units in Canada
Electrical
Issue: On certain trucks, the repairs completed by a General Motors dealer during recall N192220470 (Transport Canada recall no. 2019-325) or customer satisfaction program no. N192270330 may not have been completed properly. As a result, a second repair is required. Additionally, certain trucks may not have had the updated parts installed during production. On certain trucks equipped with a power sliding rear window, the rear defroster wiring could overheat and melt. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: General Motors will notify owners by mail and advise you to take your truck to a dealership to replace the contact cover for the sliding rear window. The dealer will also update the heating, ventilation, and air conditioning (HVAC) software, if necessary. If the rear window or sliding glass assembly are damaged, they will be replaced.
Recall 2021212249 units in Canada
Seats And Restraints
Issue: On certain vehicles, the flexible steel cable that connects the seat belt to the outboard side of the driver's seat may have been replaced with an incorrect part during a previous repair. Over time, this cable could flex and may eventually break. If this happens, the seat belt could detach in a crash. Note: This recall only affects certain vehicles that had the driver's seat belt pretensioner replaced after a previous recall repair (recall 2016-153 or 2018-233). Safety Risk: A seat belt that detaches in a crash could increase the risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's outboard seat belt pretensioner assembly.
Recall 201953337,378 units in Canada
Brakes
Issue: On certain vehicles, there may be an error in the electronic-brake control module software. This could cause the driveline-protection system to activate when a wheel-speed sensor fails. If this happens, the brakes could apply and cause the vehicle to pull to one side. Note: This recall only affects vehicles equipped with four-wheel drive, a 5.3-L engine, and a 3.08 ratio rear axle. The problem can only occur when the vehicle is in four-wheel drive or automatic mode, and travelling at a speed between 66 and 97 km/h (41 and 60 mph). A wheel-speed sensor failure will cause the electronic stability control (ESC) and anti-lock braking system (ABS) warning lights to turn on, and a "Service StabiliTrak" message to display. Safety Risk: A vehicle that suddenly pulls to one side could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to update the electronic-brake control module software. General Motors advises that using two-wheel-drive mode can eliminate the risk until the recall repair is completed.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2019325159,474 units in Canada
Electrical
Issue: On certain trucks equipped with a power sliding rear window, the rear defroster circuit could overheat. This could cause melting, smoke or, in rare instances, a fire. Safety Risk: A fire could create a risk of injury. Corrective Actions: The company will notify owners by mail and advise you to take your truck to a dealer to replace the covers for the buss bar and contacts for the rear sliding window. If the rear window or sliding glass assembly are damaged due to a problem with the rear defroster, they will also be replaced.
Recall 2019324310,121 units in Canada
Brakes
Issue: On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle. Safety Risk: A sudden increase in brake pedal force could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to reprogram the electronic brake control module.
Recall 2017342152 units in Canada
Airbag
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software.
Recall 201732579,369 units in Canada
Steering
Certain vehicles may experience a temporary loss of electric power steering (EPS) assist followed by a sudden return of EPS assist, particularly during low-speed turning manoeuvres due to an electrical/software issue. If EPS assist is lost and suddenly returned, the unexpected change in steering effort could affect vehicle control, which would increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the EPS module software. Note: If power steering assist is lost and the vehicle reverts to manual steering, a dash message would be displayed stating there is an EPS problem. Additionally, this issue could also affect radio, stabilitrak, the driver information centre, chime, door-lock, air conditioning, and/or cruise control function.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesHartsville, SCCrash
STEERING
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11506068 — an unverified report by a vehicle owner.
at 100,000 milesAmesbury, MACrash
AIR BAGS
The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.
NHTSA complaint #11504615 — an unverified report by a vehicle owner.
at 93,622 milesHudson, COCrash2 injured
SEAT BELTS
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
NHTSA complaint #11472552 — an unverified report by a vehicle owner.
at 93,622 milesHudson, COCrash2 injured
AIR BAGS
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
NHTSA complaint #11472552 — an unverified report by a vehicle owner.
at 4,500 milesSpokane, WA1 injured
STRUCTURE:BODY
THE FACTORY INSTALLED RUNNING BOARDS ARE UNSAFE. THE TREADS NEED TO BE LARGER, MORE AGGRESSIVE AND ROTATED 90^. AS THEY ARE THEY ARE SIMPLY SKID PADS WHEN WET OR FROZEN. YOU SIMPLY NEED TO TRY AND ENTER OR EXIT THE VEHICLE AND SEE HOW EASILY YOUR FOOT SIDES OFF CAUSING THE PERSON THE FALL. I HAVE TAKEN SEVERAL SLIPS/FALLS. TODAY I HIT THE BACK OF MY HEAD ON THE DOOR JAM. JUST ROTATING THE TREAD NINETY DEGREES WOULD HELP.
NHTSA complaint #10823177 — an unverified report by a vehicle owner.
at 38,000 milesLeague City, TX1 injured
EXTERIOR LIGHTING
THE FRONT PROJECTOR HEADLAMPS DO NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE ON UNLIT ROADS AT HIGHWAY SPEEDS. THERE IS ALSO LITTLE LIGHT PROJECTED TO THE SIDE MAKING TURNS UNLIT. I RECENTLY HAD A NEAR HIT WITH A PEDESTRIAN ON AN UNLIT STREET BECAUSE OF NO SIDE LIGHTING WHEN MAKING A SLOW TURN. THERE ARE NO HIGHER LUMEN REPLACEMENT BULBS AVAILABLE.
NHTSA complaint #10807617 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 105,000 milesLongview, TX
POWER TRAIN
The contact owns a 2014 GMC Sierra. The contact stated that while making a right turn into the driveway, the steering wheel had become stiff. No warning light had illuminated. The vehicle was no longer being driven since the steering wheel was too stiff and required excessive force causing control to be lost while driving. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
NHTSA complaint #11620327 — an unverified report by a vehicle owner.
at 55,000 milesUnion, MI
STEERING
The contact owns a 2014 GMC Sierra 1500. The contact stated while exiting his garage and making a right turn, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to an independent shop but was unable to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with the power steering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V586000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
NHTSA complaint #11536524 — an unverified report by a vehicle owner.
at 170,000 milesHartsville, SCCrash
STEERING
The contact owns a 2014 GMC Sierra. The contact stated while driving on a dirt road at 3 mph and making a left turn but the vehicle made a right turn and crashed into a tree. The contact stated no warning light was illuminated. No air bags deployed. The contact stated no one was injured nor sought medical attention. No police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the front driver-side tire rod to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V246000 (Steering), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11506068 — an unverified report by a vehicle owner.
at 100,000 milesAmesbury, MACrash
AIR BAGS
The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.
NHTSA complaint #11504615 — an unverified report by a vehicle owner.
at 93,622 milesHudson, COCrash2 injured
SEAT BELTS
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
NHTSA complaint #11472552 — an unverified report by a vehicle owner.
at 93,622 milesHudson, COCrash2 injured
AIR BAGS
The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.
NHTSA complaint #11472552 — an unverified report by a vehicle owner.
at 9 milesDuluth, GA
EXTERIOR LIGHTING
THE VEHICLE LIGHTS ARE VERY DIM EVEN WITH THE HIGH BEAMS ON. WHILE DRIVING AT NIGHT CAN BARELY SEE IN FRONT OF ME. THESE ARE A HAZARD TO ME AND OTHERS, SINCE NOT BEING ABLE TO SEE A GOOD DISTANCE IN FRONT OF THE VEHICLE MAKES HARD TO SEE PEDESTRIANS, ANIMALS OR DEBRIS IN THE ROAD AT NIGHT.
NHTSA complaint #10855440 — an unverified report by a vehicle owner.
at 51,000 milesMason, MI
STEERING
THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.
NHTSA complaint #10851504 — an unverified report by a vehicle owner.
at 51,000 milesMason, MI
ELECTRICAL SYSTEM
THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.
NHTSA complaint #10851504 — an unverified report by a vehicle owner.
at 51,000 milesMason, MI
ELECTRONIC STABILITY CONTROL (ESC)
THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.
NHTSA complaint #10851504 — an unverified report by a vehicle owner.
Aloha, OR
EXTERIOR LIGHTING
CAN NOT SEE THE ROAD WITH THE LIGHT OUTPUT WITH THESE FACTORY HEADLIGHT
NHTSA complaint #10845655 — an unverified report by a vehicle owner.
at 500 milesPowhatan, VA
EXTERIOR LIGHTING
THE HEADLIGHTS ARE TOO DIM AND ARE UNSAFE. IN MY 50+ YEARS OF DRIVING, I HAVE NEVER EXPERIENCED HEADLIGHTS SO BAD. I LIVE IN A DARK RURAL AREA WITHOUT ANY STREETLIGHTS AND LOTS OF BICYCLISTS AND DEER. I HAVE ALREADY HAD MANY NEAR MISSES ON RURAL ROADS, AND FEAR IT'S ONLY A MATTER OF TIME BEFORE AN ACCIDENT HAPPENS.
NHTSA complaint #10840105 — an unverified report by a vehicle owner.
at 500 milesPrinceton, NC
EXTERIOR LIGHTING
THE HEADLIGHT OUTPUT AT NIGHT, PARTICULARLY IN RURAL BACK ROAD AREAS IS LESS THAN ADEQUATE. POOR REALLY. I ORIGINALLY HAD MOISTURE ISSUES IN BOTH HEADLAMP HOUSINGS, HAD BOTH HEADLAMP HOUSINGS REPLACED AND THE LIGHTING SEEMED TO BE BETTER, HOWEVER NOT VERY MUCH. THE HEADLIGHTS SEEM TO HAVE DARK SPOTS IN THEM AND ONLY LIGHT UP CERTAIN PARTS OF THE ROAD IN FRONT OF ME, AND NEVER MUCH TO THE SIDE OF THE ROADWAY. I FEEL THIS IS BY FAR THE WORST LIGHTING OUTPUT OF ANY VEHICLE I HAVE EVER OWNED, AND ACTUALLY FEEL A LITTLE UNSAFE DRIVING AT NIGHT. I MOST DEFINITELY CANNOT TRAVEL AT HIGHER SPEEDS DURING THE NIGHT AS I FEEL LIKE I CANNOT SEE NEARLY GOOD ENOUGH. I HAVE SIMPLY "DEALT" WITH THE ISSUE SINCE BUYING THE TRUCK IN DECEMBER 2013, THINKING THERE WAS NO FIX TO IT AND THE DEALERSHIP SAID THEY HAVE NOT HEARD OF THIS ISSUE BEFORE.
NHTSA complaint #10837340 — an unverified report by a vehicle owner.
at 9,000 milesGreer, SC
EXTERIOR LIGHTING
THERE IS ALREADY A TECHNICAL SERVICE BULLETIN ON THIS MATTER HOWEVER I FEEL IT IS SERIOUS ENOUGH TO BE A RECALL. WHILE DRIVING AT NIGHT IN UNLIGHTED AREAS THE BRIGHT LIGHTS LEAVE SERIOUS DARK AREAS ESPECIALLY IF YOU ARE TRAVELLING ON CURVY ROADS. IF YOU ENCOUNTER A PEDESTRIAN OR OTHER OBJECT IN THE ROAD IN THESE AREAS THEY CANNOT BE SEEN UNTIL ITS POSSIBLY TOO LATE. THE MANUFACTURER WILL ONLY DO THE REPAIR IF YOU COMPLAIN ABOUT IT AND ITS STILL UNDER WARRANTY. I BELIEVE THIS SHOULD BE RECALLED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED.
NHTSA complaint #10826029 — an unverified report by a vehicle owner.
Orangeburg, SC
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT ADEQUATE FOR SUBURBAN OR RURAL AREAS. INADEQUATE SIDE-TO-SIDE ILLUMINATION IN HI OR LOW. DEALER IS UNABLE TO FIX.
NHTSA complaint #10825785 — an unverified report by a vehicle owner.
at 8,000 milesFairfax, VA
EXTERIOR LIGHTING
THE PROJECTOR HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY ARE DIM AND HAVE A VERY POOR LIGHT PATTERN. (THE BULB PRESUMABLY MEETS FEDERAL STANDARDS, BUT THE PROJECTOR SYSTEM WAS DESIGNED FOR A BRIGHTER BULB). IT IS VERY DIFFICULT TO SEE THE SIDES OF THE ROAD, OR VERY FAR DOWN THE ROAD, ON ROADS WHERE THERE ARE NO STREETLIGHTS. IT IS EVEN WORSE ON A RAINY, DARK ROAD. GM INSTITUTED A TSB (#PIT5374, ATTACHED) IN FEBRUARY 2015 WHICH INVOLVES REPROGRAMMING THE BODY CONTROL MODULE (BCM) TO INCREASE THE VOLTAGE TO THE HEADLIGHT BULBS AND SUBSTITUTING VOSLA HIR 55 WATT BULBS FOR THE ORIGINAL STOCK 55 WATT BULBS. THE RESULTS ARE A MINIMAL IMPROVEMENT. THE NEW 2016 MODELS HAVE THE SAME HEADLIGHT DESIGN BUT HAVE BEEN UPGRADED TO A HID BULB THAT CANNOT JUST BE PLUGGED INTO THE 2014/15 HEADLIGHTS. THE IMPROVED BULB AND WIRING IS EVIDENCE THE TSB DID NOT REALLY IMPROVE THE LIGHTING VERY MUCH. (THE INTERNET IS FULL OF COMPLAINTS ABOUT THE HEADLIGHTS ON THIS VEHICLE; RECOMMEND YOU GOOGLE "GMC SIERRA HEADLIGHTS" AND SEE WHAT YOU GET!). I LIVE IN NORTHERN VIRGINIA AND WOULD BE GLAD TO COME DOWN TO THE NHTSA BUILDING ON A DARK, RAINY NIGHT AND GIVE YOU A RIDE -- THE PROBLEM ISN'T SO BAD IN AREAS WHERE THERE ARE STREETLIGHTS, BUT IT IS TERRIBLE OUT IN THE COUNTRY. BOTTOM LINE, GM SHOULD BE DIRECTED TO ISSUE A RECALL THAT INVOLVES REPLACING THE WIRING HARNESS AND BULB WITH THEIR LATEST DESIGN. THE HEADLIGHTS IN THE 2014/2014 SIERRA ARE HAZARDOUS TO THE PEOPLE IN THE TRUCK AND TO PEDESTRIANS ALONG THE ROAD. THANKS FOR LISTENING TO MY COMPLAINT, AND PLEASE TAKE ACTION FOR SAFETY'S SAKE. (NOTE: THERE IS NO SPECIFIC TIME, MILEAGE, MPH, ETC., THAT THIS WAS NOTED. IT IS CONTINUAL. I HAD THE TSB PERFORMED IN THE SUMMER OF 2015 AND NOTED MINIMAL IMPROVEMENT AT THAT TIME.)
NHTSA complaint #10823374 — an unverified report by a vehicle owner.
at 4,500 milesSpokane, WA1 injured
STRUCTURE:BODY
THE FACTORY INSTALLED RUNNING BOARDS ARE UNSAFE. THE TREADS NEED TO BE LARGER, MORE AGGRESSIVE AND ROTATED 90^. AS THEY ARE THEY ARE SIMPLY SKID PADS WHEN WET OR FROZEN. YOU SIMPLY NEED TO TRY AND ENTER OR EXIT THE VEHICLE AND SEE HOW EASILY YOUR FOOT SIDES OFF CAUSING THE PERSON THE FALL. I HAVE TAKEN SEVERAL SLIPS/FALLS. TODAY I HIT THE BACK OF MY HEAD ON THE DOOR JAM. JUST ROTATING THE TREAD NINETY DEGREES WOULD HELP.
NHTSA complaint #10823177 — an unverified report by a vehicle owner.
at 23,940 milesWashington, PA
EXTERIOR LIGHTING
I BOUGHT MY 2014 GMC SIERRA BRAND NEW IN DEC 2014 AND HAD IT BACK TO THE DEALER WITHIN 3 WEEKS BECAUSE I WAS SURE THERE WAS A DEFECT WITH THE HEADLIGHTS ! YOU CAN ONLY SEE MAYBE 30 FEET IN FRONT OF YOU AND NOTHING IF YOU MAKE ANY TURN ON A DARK ROAD WITH NO STREETLIGHTS ! THE MECHANIC AT THE DEALERSHIP SAID THERE WAS NO PROBLEM WITH THE LIGHTS AND THEY MEET ALL GENERAL MOTORS SPECIFICATIONS ...I HAVE READ MANY MANY COMPLAINTS FROM OTHER 2014 GMC SIERRA OWNERS WITH THIS SAME COMPLAINT SO I KNOW ITS NOT MY IMAGINATION OR A PROBLEM WITH MY EYESIGHT !! I SURE HOPE THAT GMC DOESN'T WAIT FOR FATALITIES OR A CLASS ACTION LAWSUIT BEFORE ADDRESSING AND CORRECTING THIS PROBLEM , I HAVE BEEN A LOYAL GMC CONSUMER FOR 45 YEARS BUT THIS OBVIOUS PROBLEM WITH THE LIGHTING AND GMC'S REFUSAL TO ACKNOWLEDGE THAT THERE IS A DESIGN DEFECT I CAN SAY THIS IS THE LAST GMC VEHICLE I WILL EVER PURCHASE . DO THE RIGHT THING GENERAL MOTORS ! FIX THE PROBLEM AND SAVE SOME LIVES !
NHTSA complaint #10811275 — an unverified report by a vehicle owner.
Wichita Falls, TX
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE LOW BEAMS AND HIGH BEAMS WERE EXTREMELY DIM WHEN THEY WERE ACTIVATED. THE FAILURE RECURRED CONTINUOUSLY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10810765 — an unverified report by a vehicle owner.
at 38,000 milesLeague City, TX1 injured
EXTERIOR LIGHTING
THE FRONT PROJECTOR HEADLAMPS DO NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE ON UNLIT ROADS AT HIGHWAY SPEEDS. THERE IS ALSO LITTLE LIGHT PROJECTED TO THE SIDE MAKING TURNS UNLIT. I RECENTLY HAD A NEAR HIT WITH A PEDESTRIAN ON AN UNLIT STREET BECAUSE OF NO SIDE LIGHTING WHEN MAKING A SLOW TURN. THERE ARE NO HIGHER LUMEN REPLACEMENT BULBS AVAILABLE.
NHTSA complaint #10807617 — an unverified report by a vehicle owner.
Quartzsite, AZ
EXTERIOR LIGHTING
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE MADE TURNS, THERE WAS NOT SUFFICIENT LIGHTING. THE DEALER STATED THE HEAD LIGHTS WERE FOUR INCHES TOO HIGH, SO THEY ADJUSTED THEM. UPON DRIVING AT NIGHT, HE FOUND THE LIGHTING TO THE SIDE HAD SLIGHTLY IMPROVED, BUT THE LIGHT WAS SHARPLY CUT OFF ABOUT 45 FEET IN FRONT OF THE TRUCK ON WHEN THE LOW BEAMS WERE ON, WHICH MADE IT UNSAFE TO DRIVE OVER 35 MPH. THE HIGH BEAMS GAVE GOOD LIGHTING AT DISTANCES, BUT BROUGHT FLASHED FROM ONCOMING TRAFFIC. THE SECOND HEAD LIGHT ADJUSTMENT EXTENDED THE LIGHTING OUT ABOUT 20 INCHES FURTHER, BUT LESS LIGHTING TO THE SIDES FOR TURNING. THE HEAD LIGHTS WERE ADJUSTED AGAIN AND THE TECHNICIAN STATED THE LIGHTS WERE AT THE LEVEL FROM THE FACTORY. THE CONSUMER STATED THE HEAD LIGHTS WERE NOT ADEQUATE IN HIS OPINION.
NHTSA complaint #10679187 — an unverified report by a vehicle owner.
at 11,900 milesManchester, NH
EXTERIOR LIGHTING
THE VEHICLES HEADLIGHTS ARE DANGEROUSLY INEFFECTIVE. THEY RARELY ILLUMINATE THE DISTANCE BETWEEN 2 TELEPHONE POLES. THE INEFFECTIVENESS OF THE HEADLIGHTS IS AMPLIFIED ON HILLS OR ON ANY TURN. THE DURING THE TRANSITION FROM DECLINE TO INCLINE, YOU SOMETIMES HAVE BARELY A TRUCKS LENGTH OF ILLUMINATION. ANY CORNER ON A DARK ROAD REQUIRES A SEVERE DECREASE IN TRAVEL SPEED TO AVOID OVER DRIVING THE LIGHTS. I HAVE NEVER DRIVEN A VEHICLE THAT MADE ME FEEL MORE APPREHENSIVE TO GET BEHIND THE WHEEL AFTER DARK. I VISITED THE DEALER WHO EXECUTED A TSB THAT INCREASED HEADLIGHT VOLTAGE AND REPLACED THE BULBS. IT MADE A NEGLIGIBLE IMPROVEMENT AND LEFT THE VEHICLE STILL UNSAFE AT NIGHT. I FREQUENTLY TRAVEL ON RURAL ROADS WITH NO STREET LIGHTS. I HAVE ALMOST HIT WILDLIFE TOO MANY TIMES TO COUNT DUE TO THE POOR VISIBILITY CAUSED BY THESE DANGEROUS HEADLIGHTS. TRAVEL OVER 30 MPH ON DARK COUNTRY ROADS WITH A LEGAL SPEED LIMIT OF 50 IS ILL ADVISED DUE TO THE INEFFECTIVENESS OF THE HEADLIGHTS.
NHTSA complaint #10790500 — an unverified report by a vehicle owner.
at 11,900 milesManchester, NH
ELECTRICAL SYSTEM
THE VEHICLES HEADLIGHTS ARE DANGEROUSLY INEFFECTIVE. THEY RARELY ILLUMINATE THE DISTANCE BETWEEN 2 TELEPHONE POLES. THE INEFFECTIVENESS OF THE HEADLIGHTS IS AMPLIFIED ON HILLS OR ON ANY TURN. THE DURING THE TRANSITION FROM DECLINE TO INCLINE, YOU SOMETIMES HAVE BARELY A TRUCKS LENGTH OF ILLUMINATION. ANY CORNER ON A DARK ROAD REQUIRES A SEVERE DECREASE IN TRAVEL SPEED TO AVOID OVER DRIVING THE LIGHTS. I HAVE NEVER DRIVEN A VEHICLE THAT MADE ME FEEL MORE APPREHENSIVE TO GET BEHIND THE WHEEL AFTER DARK. I VISITED THE DEALER WHO EXECUTED A TSB THAT INCREASED HEADLIGHT VOLTAGE AND REPLACED THE BULBS. IT MADE A NEGLIGIBLE IMPROVEMENT AND LEFT THE VEHICLE STILL UNSAFE AT NIGHT. I FREQUENTLY TRAVEL ON RURAL ROADS WITH NO STREET LIGHTS. I HAVE ALMOST HIT WILDLIFE TOO MANY TIMES TO COUNT DUE TO THE POOR VISIBILITY CAUSED BY THESE DANGEROUS HEADLIGHTS. TRAVEL OVER 30 MPH ON DARK COUNTRY ROADS WITH A LEGAL SPEED LIMIT OF 50 IS ILL ADVISED DUE TO THE INEFFECTIVENESS OF THE HEADLIGHTS.
NHTSA complaint #10790500 — an unverified report by a vehicle owner.
at 10,000 milesMcalester, OK
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT ADEQUATE FOR NIGHT DRIVING: HAVE DRIVEN THIS TRUCK FOR THE PAST YEAR AT NIGHT AND IN DIFFERENT TYPES OF WEATHER AND HAVE HAD TO REALLY STRAIN MY EYES TO KEEP IT ON THE ROAD DUE TO POOR VISIBILITY DUE TO THE HEAD LIGHTS, AFTER MISSING A TURN LAST NIGHT OFF THE HIGHWAY DECIDED TO SEE IF THE DEALERSHIP WOULD TAKE A LOOK AT THEM AND SEE WHAT THEY COULD DO ,IF THEY SAY THERE IS NOTHING THAT THEY CAN DO ,ILL HAVE NO CHOICE BUT TO INSTALL DIFFERENT HEADLIGHTS .
NHTSA complaint #10789439 — an unverified report by a vehicle owner.
at 23,000 milesMooresville, NC
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY. THE FAILURE WAS WORSE IN RAINY CONDITIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE LIGHTS LACKED VOLUME; HOWEVER, THEY DID NOT OFFER ANY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE TAIL GATE ALLOWED DIRT TO ENTER INSIDE THE TRUCK. UPDATED 03/03/16
NHTSA complaint #10788916 — an unverified report by a vehicle owner.