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FaultScore report

2000 GMC Suburban problems

Owners have filed 20 complaints about the 2000 GMC Suburban with NHTSA between 2000 and 2006. The largest single group is the brakes. Across this model's run it ranks 8 of 8 worst.

Read the complaints What breaks Worst years for the GMC Suburban All 2000 cars
B

FaultScore 30/100

Higher is worse. Measured against the other years of the GMC Suburban.

How this is worked out

The numbers

20

Complaints

1

Crashes reported

0

Fires reported

0

Injuries reported

23,000 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 4 vs 50 Severity 26 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 4
Against the median year of the GMC Suburban. 50 means typical for this model; 100 means roughly double.
Severity — 26
5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other GMC Suburban

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 GMC Suburban

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 20.0%
Tires 3 15.0%

1 crashes, 0 fires · median 23,000 mi

Suspension 3 15.0%
Windows, Mirrors & Wipers 2 10.0%
Fuel & Propulsion 2 10.0%

Median failure at 47,000 miles

Transmission & Drivetrain 2 10.0%

Median failure at 35,000 miles

Engine & Cooling 2 10.0%

Median failure at 23,000 miles

Body & Structure 1 5.0%
Airbags 1 5.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 4 66.7%
25,000 – 49,999 miles 1 16.7%
50,000 – 74,999 miles 1 16.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2000 peak 4 Apr 2006

NHTSA investigations into the 2000 GMC Suburban

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05009 Opened 20 Dec 2005 Closed 31 May 2006 PARKING BRAKE:CONVENTIONAL

PARKING BRAKE FAILURE

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

Recalls on the 2000 GMC Suburban

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2000175 98 units in Canada

Brakes

Certain vehicles do not comply with the requirements of C.M.V.S.S. 105 - Hydraulic and Electric Brake Systems. Vehicles may have a kinked brake booster vacuum supply hose which could increase stopping distances in multiple brake applications. Correction: Brake vacuum booster supply hose will be rerouted.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Santa ANA, CA Crash

TIRES:TREAD/BELT

PE00 020; CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND HEARD A POPPYING NOISE. SHE LOST CONTROL OF VEHICLE, AND SHE VEERED FROM LANE TO LANE. A FRONT LEFT FINDER HIT MERIDAN STRIP, AND SHE SPRUNG AROUND THE REAR END. FRONT LEFT TIRE BLOW OUT (BIG HOLE). TIRE WAS FIRESTONE, WILDERNESS #AT, P265/70R16, DOT V672WL12500.

NHTSA complaint #875791 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Delray Beach, FL

ENGINE AND ENGINE COOLING:ENGINE

2000 SUBURBAN'S MALFUNCTIONING COMPUTER WARNING LIGHTS WERE REPLACED PER RECALL. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. CONSUMER WAS TOLD THAT HE COMPUTER NEED TO BE REPLACED. *TS ***NAR*** THE DEALER INFORMED THE CONSUMER THAT THE NECESSARY PARTS TO PERFORM THE RECALL WOULD NOT BE AVAILABLE UNTIL NOVEMBER 2005. IN NOVEMBER 2005 THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CLAIMED THAT THEY FIXED THE VEHICLE.. AFTER RECALL REPAIRS THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER IN EARLY FEBRUARY 2006 AND THE TECHNICIAN INDICATED THAT THE COMPUTER HAD TO BE REPLACED. THE CONSUMER AGREED TO THE REPAIR BUT AFTER THE VEHICLE WAS PICKED UP FROM BEING REPAIRED THE ENGINE LIGHT ILLUMINATED AGAIN.

NHTSA complaint #10155189 — an unverified report by a vehicle owner.

at 23,000 miles Simi Valley, CA

POWER TRAIN

AT 52073 MILES CONSUMERS SUBURBAN STALLED WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE FUEL PUMP FAILED THREE TIMES. THE TRANSMISSION WAS REPLACED, THE TIRES HAD WORN OUT AND WAS SEPARATING, THE ENGINE LIGHT HAD COME ON DUE TO THE AIR INJECTOR AND THE REAR PARKING BRAKES HAD WORN OUT.

NHTSA complaint #10142128 — an unverified report by a vehicle owner.

at 23,000 miles Simi Valley, CA

ENGINE AND ENGINE COOLING:ENGINE

AT 52073 MILES CONSUMERS SUBURBAN STALLED WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE FUEL PUMP FAILED THREE TIMES. THE TRANSMISSION WAS REPLACED, THE TIRES HAD WORN OUT AND WAS SEPARATING, THE ENGINE LIGHT HAD COME ON DUE TO THE AIR INJECTOR AND THE REAR PARKING BRAKES HAD WORN OUT.

NHTSA complaint #10142128 — an unverified report by a vehicle owner.

at 23,000 miles Simi Valley, CA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

AT 52073 MILES CONSUMERS SUBURBAN STALLED WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE FUEL PUMP FAILED THREE TIMES. THE TRANSMISSION WAS REPLACED, THE TIRES HAD WORN OUT AND WAS SEPARATING, THE ENGINE LIGHT HAD COME ON DUE TO THE AIR INJECTOR AND THE REAR PARKING BRAKES HAD WORN OUT.

NHTSA complaint #10142128 — an unverified report by a vehicle owner.

at 23,000 miles Simi Valley, CA

TIRES

AT 52073 MILES CONSUMERS SUBURBAN STALLED WHILE DRIVING. ***NO ANSWER REQUIRED*** *TS THE FUEL PUMP FAILED THREE TIMES. THE TRANSMISSION WAS REPLACED, THE TIRES HAD WORN OUT AND WAS SEPARATING, THE ENGINE LIGHT HAD COME ON DUE TO THE AIR INJECTOR AND THE REAR PARKING BRAKES HAD WORN OUT.

NHTSA complaint #10142128 — an unverified report by a vehicle owner.

at 47,000 miles Quartz Hill, CA

POWER TRAIN:AUTOMATIC TRANSMISSION

REPLACED TRANSMISSION JUST OVER THE 40,000 MILE MARK AND NOW HAVING MORE PROBLEMS WITH CAR AS CAR DIES OR STALL WHEN TRAVELING BETWEEN 1-10 MPH

NHTSA complaint #10116358 — an unverified report by a vehicle owner.

at 71,000 miles SAN Mateo, FL

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

WHILE DRIVING ON STATE ROAD 100 ABOUT 65-70 MPH. THE VEHICLE COMPLETELY SHUT DOWN. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN IN FOR A CHECK UP, AND WAS TOLD THAT IT WAS THE FUEL PUMP. THE CONSUMER HAD THE FUEL PUMP REPLACED. THE CONSUMER WAS CONCERNED BECAUSE THEIR FOUR CHILDREN WOULD OCCUPY THE VEHICLE AS WELL.

NHTSA complaint #10095327 — an unverified report by a vehicle owner.

Wilton, CT

VISIBILITY:GLASS, SIDE/REAR

CONSUMER STATES REAR WINDOW IS TINTED, CAN NOT SEE THROUGH IT WHEN BACKING UP AT NIGHT. TS

NHTSA complaint #8024078 — an unverified report by a vehicle owner.

Rockledge, FL

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

TWO DOORS HIT TOGETHER AND DENTED SIDE DOOR. DOOR OPENS TOO FAR.*AK THE DOOR OPENING TOO FAR COULD RESULT IN HINGE FATIGUE AND FAILURE. VEHICLE WAS TAKEN TO SEVEN DIFFERENT SERVICE SHOPS WHERE CONSUMER WAS INFORMED THAT IT WAS A DESIGN PROBLEM. CONSUMER HAS TRIED NUMEROUS TIMES SINCE THE PURCHASE OF VEHICLE TO HAVE THE PROBLEM CORRECTED.

NHTSA complaint #8015332 — an unverified report by a vehicle owner.

Bonilake, WA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN BRAKES ARE APPLIED VEHICLE PULLS DRAMATICALLY TO THE LEFT INTO ONCOMING TRAFFIC. VEHICLE HAS BEEN CHECKED BY DEALER 14 TIMES. VEHICLE WILL PULL TO THE LEFT OR RIGHT AFTER DEALER SERVICED VEHICLE.

NHTSA complaint #8015050 — an unverified report by a vehicle owner.

Houston, TX

SUSPENSION:FRONT

WE PURCHASED THIS SUBURBAN NEW. OUT OF THE DEALER'S LOT THE VEHICLE PULLED RIGHT, AND VIBRATED AT A MAGNITUDE THAT INTERFERED WITH NORMAL STEERING AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE TAKEN THIS VEHICLE BACK TO THE DEALER FIVE TIMES, COUNTING TOMORROW. THE FIRST TIME I RETURNED THE CAR A REPRESENTITIVE OF MAC HAIK TOLD ME "THE PULL (TO THE RIGHT) IS A SAFETY FEATURE". I AM IN CONTACT WITH OTHER OWNERS OF 2000 SUBURBANS WHO HAVE WORSE PROBLEMS INVOLVING THE FRONT END OF THE VEHICLE. SOME HAVE BEEN FORCED TO CHANGE TIRES DUE TO WEAR WITHIN 10,000 MILES. TOMORRPOW I WILL, AGAIN, TAKE THIS VEHICLE TO MAC HAIK CHEVROLET FOR REPAIRS. I HAVE ALSO CONTACTED THOMAS GOTTSCHALIC, EVP AND GENERAL COUNSEL ,GENERAL MOTORS, WITH DETAILS ON THIS PROBLEM. THANKS FOR YOUR HELP, BYRON DUNN

NHTSA complaint #750027 — an unverified report by a vehicle owner.

Houston, TX

SUSPENSION:FRONT

WE PURCHASED THIS SUBURBAN NEW. OUT OF THE DEALER'S LOT THE VEHICLE PULLED RIGHT, AND VIBRATED AT A MAGNITUDE THAT INTERFERED WITH NORMAL STEERING AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE TAKEN THIS VEHICLE BACK TO THE DEALER FIVE TIMES, COUNTING TOMORROW. THE FIRST TIME I RETURNED THE CAR A REPRESENTITIVE OF MAC HAIK TOLD ME "THE PULL (TO THE RIGHT) IS A SAFETY FEATURE". I AM IN CONTACT WITH OTHER OWNERS OF 2000 SUBURBANS WHO HAVE WORSE PROBLEMS INVOLVING THE FRONT END OF THE VEHICLE. SOME HAVE BEEN FORCED TO CHANGE TIRES DUE TO WEAR WITHIN 10,000 MILES. TOMORRPOW I WILL, AGAIN, TAKE THIS VEHICLE TO MAC HAIK CHEVROLET FOR REPAIRS. I HAVE ALSO CONTACTED THOMAS GOTTSCHALIC, EVP AND GENERAL COUNSEL ,GENERAL MOTORS, WITH DETAILS ON THIS PROBLEM. THANKS FOR YOUR HELP, BYRON DUNN

NHTSA complaint #750027 — an unverified report by a vehicle owner.

Greenville, PA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN DEPRESSING BRAKE PEDAL VEHICLE WOULD GO INTO EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED, AND REPAIRED VEHICLE 6 TIMES. BUT, PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #891365 — an unverified report by a vehicle owner.

Louisville, KY

SUSPENSION:FRONT

WHILE DRIVING AT ANY RATE OF SPEED VEHICLE PULLS TO RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #883069 — an unverified report by a vehicle owner.

Santa ANA, CA Crash

TIRES:TREAD/BELT

PE00 020; CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND HEARD A POPPYING NOISE. SHE LOST CONTROL OF VEHICLE, AND SHE VEERED FROM LANE TO LANE. A FRONT LEFT FINDER HIT MERIDAN STRIP, AND SHE SPRUNG AROUND THE REAR END. FRONT LEFT TIRE BLOW OUT (BIG HOLE). TIRE WAS FIRESTONE, WILDERNESS #AT, P265/70R16, DOT V672WL12500.

NHTSA complaint #875791 — an unverified report by a vehicle owner.

Corana, CA

AIR BAGS:FRONTAL

CONSUMER WAS IN HEAVY TRAFFIC, AND HE SAID THAT TRAFFIC IN FRONT OF HIM CAME TO A STAND STILL. HE WAS WITHIN TWO CAR LENGTHS BEHIND ANOTHER VEHICLE. CONSUMER APPLIED BRAKES AND HIT VEHICLE IN FRONT OF HIM. UPON IMPACT, AIRBAGS DIDN'T GO OFF. ALSO HAD PROBLEM STOPPING WITH ABS BRAKING SYSTEM.

NHTSA complaint #875682 — an unverified report by a vehicle owner.

Corana, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CONSUMER WAS IN HEAVY TRAFFIC, AND HE SAID THAT TRAFFIC IN FRONT OF HIM CAME TO A STAND STILL. HE WAS WITHIN TWO CAR LENGTHS BEHIND ANOTHER VEHICLE. CONSUMER APPLIED BRAKES AND HIT VEHICLE IN FRONT OF HIM. UPON IMPACT, AIRBAGS DIDN'T GO OFF. ALSO HAD PROBLEM STOPPING WITH ABS BRAKING SYSTEM.

NHTSA complaint #875682 — an unverified report by a vehicle owner.

LA Quinta, CA

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

IT IS IMPOSIBLE TO ROLL DOWN GLASS WINDOW WHEN THE MOTOR OF POWER WINDOW IS NOT WORKING. HAD BEEN AT REPAIR SHOP ABOUT FOUR TIMES, AND MOTOR HAD BEEN REPLACED ABOUT EIGHT TIMES ON THE DIFFERENT WINDOWS.

NHTSA complaint #869400 — an unverified report by a vehicle owner.

Pompano Beach FL, FL

TIRES

I HAD THESE 16 INCH WILDERNESS TIRES ON MY LAST SUBURBAN. A YEAR AGO I WAS ON MY WAY HOME FROM A TRIP WHEN WE HAD TO CHANGE THE TIRE. IT WAS RIDING ROUGH AND UNEVEN. AFTER TAKING OFF THE TIRE, I COULD SEE THAT IT WAS COMING APART. WE WERE FORTUNATE IT DIDN'T BLOW OUT. NOW I HAVE THIS SAME TIRE ON MY NEW VEHICLE. I WANTED THEM REPLACED BUT THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THEM. I KNOW FOR A FACT THAT I HAD 16 INCH WILDERNESS TIRES ON MY LAST SUBURBAN AND THAT ONE CAME APART. I DO NOT HAVE CONFIDENCE IN THESE TIRES AND THINK THE MATTER SHOULD BE MORE CLOSELY INVESTIGATED.( DOT NUMBER: TIRE SIZE: 16 INCH )

NHTSA complaint #728121 — an unverified report by a vehicle owner.

West Brookfield, MA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

CONSUMER WAS TRAVELING ABOUT 25MPH, GOING DOWN A HILL, APPLIED BRAKES AND PEDAL MOVED. BUT, THERE WAS NO REACTION TO THE BRAKES. IF BRAKES ARE NOT BROUGHT UP AND REAPPLIED THERE IS NO BRAKING. *AK

NHTSA complaint #862190 — an unverified report by a vehicle owner.