FaultScore

GMC Suburban suspension problems

51 of the 2,323 complaints filed about the GMC Suburban are about the suspension — 2% of everything owners reported. The worst model year for it is 1999.

51

Complaints

2%

Share of all complaints

2

Crashes

0

Fires

Suspension complaints by model year

1987 Suburban 1 2.0%
1988 Suburban 1 2.0%
1990 Suburban 2 3.9%
1992 Suburban 2 3.9%
1993 Suburban 2 3.9%
1994 Suburban 4 7.8%

Median failure at 113,000 miles

1995 Suburban 3 5.9%
1996 Suburban 4 7.8%
1997 Suburban 5 9.8%

Median failure at 76,000 miles

1998 Suburban 3 5.9%
1999 Suburban 20 39.2%

Median failure at 83,000 miles

2000 Suburban 3 5.9%
2004 Suburban 1 2.0%

Median failure at 2 miles

What owners said

1999 GMC Suburban at 83,000 miles Canton, MI

SUSPENSION:FRONT:HUB

TL*THE CONTACT OWNS A 1999 GMC SUBURBAN. THE ANTI-LOCK BRAKES ACTIVATE WHEN ATTEMPTING TO APPLY THE BRAKES AND STOP THE VEHICLE. THE VEHICLE WAS BROUGHT TO A MECHANIC ,WHO REPLACED THE FRONT HUB BEARINGS. THIS VEHICLE WAS EXCLUDED FROM RECALL # 05V379000. THE CURRENT MILEAGE IS 85,000, AND FAILURE MILEAGE WAS 83,000.

NHTSA complaint #10186828 — an unverified report by a vehicle owner.

1997 GMC Suburban at 76,000 miles Glenndale, WI

SUSPENSION:FRONT:HUB

DT: THE CONTACT OWNS A 1997 GMC SUBURBAN. THE CONTACT WAS CALLING IN REFERENCE TO NHTSA CAMPAIGN RECALL 05V379000 CONCERNING ABS BRAKES. THE CONTACT STATED THAT SHE WAS RECEIVING A FALSE READING WITH ABS BRAKES, AND HER STATE AND MODEL YEAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAS BEEN HAVING THIS PROBLEM SINCE EARLY SUMMER OF THIS YEAR AROUND MAY OR JUNE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND THEY NEEDED TO REPLACE THE FRONT HUB. THE CONTACT DISCONNECTED THE ABS SYSTEM FROM BOTH OF THE FRONT TIRES AND WAS NO LONGER HAVING THIS PROBLEM, BUT IT WILL NEED TO BE REPAIRED BEFORE WINTER. *AK THE ABS WOULD ACTIVATE WHILE BRAKING AT SLOW SPEED WHICH RESULTED IN EXTENDED STOPPING DISTANCE.

NHTSA complaint #10138043 — an unverified report by a vehicle owner.

1988 GMC Suburban Advance, NC

SUSPENSION

CONSUMER REQUEST ASSISTANCE IN GETTING GM TO REIMBURSE HER FOR THE DEFECTIVE PARTS INSTALLED IN HER 1988 SUBURBAN.*MR WHILE DRIVING 60 MPH THE VEHICLE VIBRATED SEVERELY.

NHTSA complaint #10131264 — an unverified report by a vehicle owner.

2004 GMC Suburban at 2 miles Houston, TX

SUSPENSION:FRONT

SUSPENSION WAS POOR, THE FRONT END BOUNCED, AND ONE COULD FEEL THE RIDE EVEN WHEN GUARANTEED A SMOOTH RIDE. MANUFACTURER OFFERED NO ASSISTANCE.

NHTSA complaint #10113222 — an unverified report by a vehicle owner.

1994 GMC Suburban at 113,000 miles Monsey, NY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

RIGHT LOWER BALL JOINT FAILED CAUSING FRONT WHEEL TO COLLAPSE CAR WAS IN PARKING LOT AND MOVING SLOWLY BALL JOINTS REPLACED BY GARAGE.

NHTSA complaint #10108353 — an unverified report by a vehicle owner.

1998 GMC Suburban Glendale, CA

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

NAR 04/28/2003. MR THE CONSUMER EXPERIENCED PROBLEMS WITH HIS VEHICLE. THE VEHICLE LEAKED OIL, ENGINE IDLED ROUGHLY, COOLANT SYSTEM LEAKED, THERE WAS A PROBLEM WITH THE DOME LIGHT, STEERING, THE REAR AXLE, THE LEFT REAR GLASS RATTLED, THE AIR CONDITION, BATTERY, SUSPENSION WERE ALL INOPERATIVE. THE FUEL FILTER, MIRROR TRANSMISSION SEAT, SEAT BELTS, WIPERS, ALTERNATOR, BRAKES, FUEL PUMP.

NHTSA complaint #10017745 — an unverified report by a vehicle owner.

1998 GMC Suburban Glendale, CA

SUSPENSION

NAR 04/28/2003. MR THE CONSUMER EXPERIENCED PROBLEMS WITH HIS VEHICLE. THE VEHICLE LEAKED OIL, ENGINE IDLED ROUGHLY, COOLANT SYSTEM LEAKED, THERE WAS A PROBLEM WITH THE DOME LIGHT, STEERING, THE REAR AXLE, THE LEFT REAR GLASS RATTLED, THE AIR CONDITION, BATTERY, SUSPENSION WERE ALL INOPERATIVE. THE FUEL FILTER, MIRROR TRANSMISSION SEAT, SEAT BELTS, WIPERS, ALTERNATOR, BRAKES, FUEL PUMP.

NHTSA complaint #10017745 — an unverified report by a vehicle owner.

1999 GMC Suburban Manchester, TN

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET

CONSUMER NOTICED SQUEAKING NOISE WHILE BACKING UP VEHICLE. ONCE SERVICED, TECHNICIAN DETERMINED THAT THE ENTIRE REAR END FAILED, AND NEEDED REPLACEMENT.

NHTSA complaint #10065133 — an unverified report by a vehicle owner.

1999 GMC Suburban Crescent City, CA

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

WHILE DRIVING 60 MPH, THE DRIVER APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR. A PULSATING NOISE WAS HEARD COMING FROM THE PEDAL AS THE DRIVER RELEASE IT. THIS CAUSING A FRONTAL COLLISION WITH ANOTHER VEHICLE. BOTH AIR BAGS DID NOT DEPLOY. THE DRIVER WAS NOT HURT. THE VEHICLE WAS TOWED TO THE BODY SHOP. THE MECHANIC INFORMED THE CONSUMER THE PROBLEM CAN NOT BE DUPLICATE PLEASE FILL IN ADDITIONAL INFORMATION.

NHTSA complaint #10061391 — an unverified report by a vehicle owner.

1999 GMC Suburban Houston, TX

SUSPENSION

HAVE OWNED '90GMC C1500 P/U & '99 GMC C1500 SUBURBAN IN PAST 12 YEARS; BOTH VEHICLES HAVE HAD SAME PROBLEMS W/ FRONT BRAKE PULL/WEAR; SUSPENSION; BRAKE PIPES; ENGINE/TRANS. HESITATION, HANG....; CORRODED + BATTERY CABLES, BATTERIES; LEAKING HVAC DUCTS; AND ON & ON. HOW IN THE WORLD DOES 12+/- YEARS OF DOCUMENTED BRAKE PROBLEMS ACROSS VEHICLE LINES/MODELS NOT WARRANT A MASSIVE RECALL AND/OR COMPENSATION TO OWNERS FOR OBVIOUSLY FAULTY ENGINEERING, MATERIALS, ETC.....????!!!! I SUPPOSE THE FORD/FIRESTONE PROBLEMS TOOK PRECEDENCE? CAN YOU SAY "CLASS ACTION"??

NHTSA complaint #767024 — an unverified report by a vehicle owner.

1999 GMC Suburban Houston, TX

SUSPENSION

HAVE OWNED '90GMC C1500 P/U & '99 GMC C1500 SUBURBAN IN PAST 12 YEARS; BOTH VEHICLES HAVE HAD SAME PROBLEMS W/ FRONT BRAKE PULL/WEAR; SUSPENSION; BRAKE PIPES; ENGINE/TRANS. HESITATION, HANG....; CORRODED + BATTERY CABLES, BATTERIES; LEAKING HVAC DUCTS; AND ON & ON. HOW IN THE WORLD DOES 12+/- YEARS OF DOCUMENTED BRAKE PROBLEMS ACROSS VEHICLE LINES/MODELS NOT WARRANT A MASSIVE RECALL AND/OR COMPENSATION TO OWNERS FOR OBVIOUSLY FAULTY ENGINEERING, MATERIALS, ETC.....????!!!! I SUPPOSE THE FORD/FIRESTONE PROBLEMS TOOK PRECEDENCE? CAN YOU SAY "CLASS ACTION"??

NHTSA complaint #767024 — an unverified report by a vehicle owner.

1999 GMC Suburban Bonney Lake, WA

SUSPENSION

GMC CAN NOT SOLVE THE PROBLEM. VEHICLE HAS BEEN RETURNED 14 TIMES UNDER WARRANTY AND SERVICE BULLETINS CAN NOT FIX THE PROBLEM. VEHICLE PULLS VIOLENTLY TO THE LEFT. AT HIGH SPPEDS( 62-68 MPH) THE VEHICLE HAS A TENDENCY TO JUMP TO THE LEFT OVER THE CENTER LINE INTO ON-COMING TRAFFIC.

NHTSA complaint #764728 — an unverified report by a vehicle owner.

1999 GMC Suburban Liverpool, NY

SUSPENSION:FRONT:WHEEL BEARING

VEHICLE WAS TAKEN TO A MECHANIC FOR A FUNNY NOISE COMING FROM FRONT END. MECHANIC STATED LEFT FRONT WHEEL BEARING NEEDED REPLACING. 11 MONTHS LATER, LEFT AND RIGHT WHEEL BEARINGS NEEDED REPLACING. 14 MONTHS LATER ,BEARINGS NEEDED REPLACING AGAIN. THIS WAS NOT NORMAL AND VERY DANGEROUS, WHEEL COULD COME OFF VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8009086 — an unverified report by a vehicle owner.

1997 GMC Suburban Kent, WA

SUSPENSION

EXPERIENCED FRONT SUSPENSION PROBLEMS CAUSING THE VEHICLE TO WANDER WHILE DRIVING, DEALER REPLACED ARM KIT AND ARM PIT, ALSO EXPERIENCED OUT OF ALIGNMENT CONDITION.

NHTSA complaint #563531 — an unverified report by a vehicle owner.

1994 GMC Suburban LOS Angeles, CA Crash

SUSPENSION:REAR

NO SUMMARY LISTED FOR ABOVE VEHICLE.

NHTSA complaint #753990 — an unverified report by a vehicle owner.

2000 GMC Suburban Houston, TX

SUSPENSION:FRONT

WE PURCHASED THIS SUBURBAN NEW. OUT OF THE DEALER'S LOT THE VEHICLE PULLED RIGHT, AND VIBRATED AT A MAGNITUDE THAT INTERFERED WITH NORMAL STEERING AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE TAKEN THIS VEHICLE BACK TO THE DEALER FIVE TIMES, COUNTING TOMORROW. THE FIRST TIME I RETURNED THE CAR A REPRESENTITIVE OF MAC HAIK TOLD ME "THE PULL (TO THE RIGHT) IS A SAFETY FEATURE". I AM IN CONTACT WITH OTHER OWNERS OF 2000 SUBURBANS WHO HAVE WORSE PROBLEMS INVOLVING THE FRONT END OF THE VEHICLE. SOME HAVE BEEN FORCED TO CHANGE TIRES DUE TO WEAR WITHIN 10,000 MILES. TOMORRPOW I WILL, AGAIN, TAKE THIS VEHICLE TO MAC HAIK CHEVROLET FOR REPAIRS. I HAVE ALSO CONTACTED THOMAS GOTTSCHALIC, EVP AND GENERAL COUNSEL ,GENERAL MOTORS, WITH DETAILS ON THIS PROBLEM. THANKS FOR YOUR HELP, BYRON DUNN

NHTSA complaint #750027 — an unverified report by a vehicle owner.

2000 GMC Suburban Houston, TX

SUSPENSION:FRONT

WE PURCHASED THIS SUBURBAN NEW. OUT OF THE DEALER'S LOT THE VEHICLE PULLED RIGHT, AND VIBRATED AT A MAGNITUDE THAT INTERFERED WITH NORMAL STEERING AT SPEEDS BETWEEN 55 AND 70 MPH. I HAVE TAKEN THIS VEHICLE BACK TO THE DEALER FIVE TIMES, COUNTING TOMORROW. THE FIRST TIME I RETURNED THE CAR A REPRESENTITIVE OF MAC HAIK TOLD ME "THE PULL (TO THE RIGHT) IS A SAFETY FEATURE". I AM IN CONTACT WITH OTHER OWNERS OF 2000 SUBURBANS WHO HAVE WORSE PROBLEMS INVOLVING THE FRONT END OF THE VEHICLE. SOME HAVE BEEN FORCED TO CHANGE TIRES DUE TO WEAR WITHIN 10,000 MILES. TOMORRPOW I WILL, AGAIN, TAKE THIS VEHICLE TO MAC HAIK CHEVROLET FOR REPAIRS. I HAVE ALSO CONTACTED THOMAS GOTTSCHALIC, EVP AND GENERAL COUNSEL ,GENERAL MOTORS, WITH DETAILS ON THIS PROBLEM. THANKS FOR YOUR HELP, BYRON DUNN

NHTSA complaint #750027 — an unverified report by a vehicle owner.

1996 GMC Suburban Columbus, IN

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

TRUCK PULLS WHEN BRAKING. TBS FIX IMPLEMENTED WITH LITTLE TO NO IMPROVEMENT. LAST TIME AT DEALER, DEALER SAID GMC HAS PROBLEM WITH 3/4TON SUBURBAN BRAKES BUT DOESN'T HAVE FIX. NOTHING HE CAN DO. TRUCK HAS HAD COMBINATION VALVE REPLACED, REAR SHOES REPLACED, FRONT PADS REPLACED (5X TOTAL), CALIPERS REPLACED, ROTORS REPLACED, TIE RODS REPLACED, IDLE ARM REPLACED, STEERING BOX AND PITMAN ARM REPLACED, FRONT BRAKE HOSES REPLACED, CONTROL ARM BUSHINGS REPLACED, AND ALIGNED SEVERAL TIMES WITH NO FIX TO THE PROBLEM. BRAKING AT HIGHWAY SPEEDS IT IS VERY DANGEROUS. YOU DON'T KNOW WHICH WAY THE VEHICLE WILL GO AND HOW HARD IT WILL TRY TO GET THERE. AS AN ENGINE DESIGNER I FIND IT AMAZING THAT GM HAS A HANDLING/SAFETY ISSUE OF THIS MAGNITUDE. THIS IS A BIG TRUCK TO HAVE SUCH A CONTROLABILITY PROBLEM. PLEASE HELP. A SHAULL

NHTSA complaint #746971 — an unverified report by a vehicle owner.

1990 GMC Suburban Atascadero, CA

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

UPPER BALL JOINTS WERE REPLACED 9/25/99 BY SUSPENSION PLUS IN SAN DIEGO USING MCQUAY NORRIS PARTS.. ON OR ABOUT 11/04/2000 THE VEHICLE WAS TURNING AT LOW SPEED LEFT TURN INTO A PARKING LOT WHEN THE RIGHT FRONT WHEEL COLLAPSED UNDER THE FRONT END. SUBSEQUENT REPAIR ACTION DETERMINED THAT THE REPLACED UPPER BALL JOINT ASSEMBLY HAD FAILED BY SEPARATION OF THE BALL JOINT RETAINER ASSEMBLY FROM THE BALL JOINT. THE FAILURE OCCURRED AFTER 9,000 MILES OF OPERATION. WE HAVE THE FAILED PART.

NHTSA complaint #745305 — an unverified report by a vehicle owner.

1990 GMC Suburban Brentwood, CA

SUSPENSION:REAR:SHOCK ABSORBER

CONSUMER WAS HEARING NOISE FROM BRAKES WHEN COMING TO A STOP, WAS INSPECTED, AND WAS ADVISED THAT FRONT BRAKES WERE NEEDED, AND REAR SHOCKS WERE LEAKING.

NHTSA complaint #560749 — an unverified report by a vehicle owner.

Other GMC Suburban problems