16 of the
426 complaints about the 2010 GMC Terrain are about the
other systems — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
76,050 miles.
I am reporting an auto dealership and its finance company for contract fraud, electronic profile manipulation, and using illegal repossession threats to cover it up. During my vehicle purchase, the dealership used deceptive bait-and-switch tactics. They altered my final contract numbers without my consent, hid account ledgers, and changed how my down payment was applied. Crucially, they entered falsified financial metrics and manipulated personal tracking data within the electronic underwriting systems and lending networks to force a loan approval that never should have happened. The business records prove the companies have known about this active fraud dispute since March 31st, when I placed a formal cease-and-desist call to management. Instead of stopping collection activities to investigate the fraud, they ignored my notices, hid my payment histories, and completely refused to cooperate. Now, even though these companies are actively being sued in state court for these exact consumer protection violations, they are weaponizing aggressive repossession threats to try and bypass judicial oversight. The dealership sent a physical letter threatening immediate repossession while openly admitting my dispute flags had been active since March 31st. Shortly after, on the exact same day their legal counsel received the court lawsuit papers, the finance company mailed an aggressive notice threatening a live repossession of my vehicle by a strict deadline of July 2nd. They are deliberately using extrajudicial intimidation to seize the physical vehicle and cover their tracks before a state court judge can audit their electronic fraud. I request that NHTSA investigate this dealership and finance company for predatory marketplace practices and falsifying transaction information in electronic auto systems.
NHTSA complaint #11743328 — an unverified report by a vehicle owner.
Mishawaka, IN
UNKNOWN OR OTHER
Got everything under the hood done n still have the same problem with it shut off while driving
NHTSA complaint #11719522 — an unverified report by a vehicle owner.
Wabash, IN
UNKNOWN OR OTHER
As i went to drive my terrain we bought back in June or July. But for the absolute first time we needed to use the defrost/defogger button last week on OCTOBER 20, 2022 and it wouldn't work. No lights came on to say it was defaulty. It also started to make our radio screen flicker when i tried to turn defrost on and it's continuously flickering and defrost doesn't engage on front windshield at all won't even melt snow or help defog when it's been raining or it's cold out. I almost wrecked my terrain due to this problem. Now on my instrument panel says camshaft/crankshaft sensor says service stabilitrack and something about my AWD System. All these happened within a week from trying to use my defrost. Also my instrument panel where it shows how fast i go flickers and it flickers on the RPM side as well. Noone has touched or looked it over since i have owned my 2010 terrain. Everything was just fine up till i pushed my defrost button and then all the other stuff happened
NHTSA complaint #11491381 — an unverified report by a vehicle owner.
Abingdon, VA
UNKNOWN OR OTHER
THE OIL CONSUMPTION ISSUE COULD CAUSE VEHICLE TO BREAK DOWN AND GMC WANTS PEOPLE TO PAY FOR TEST IF USED. THATS NOT RIGHT.
NHTSA complaint #11241776 — an unverified report by a vehicle owner.
at 78,000 milesNewport News, VA
UNKNOWN OR OTHER
CRACKED CATALYTIC CONVERTER AT 78,000 MILES
NHTSA complaint #11122654 — an unverified report by a vehicle owner.
at 180,000 milesLampasas, TX
UNKNOWN OR OTHER
8/26/13 WE TOOK OUR TERRAIN INTO A GMC DEALER DUE TO CHECK ENGINE LITE COMING ON, WAS INFORMED THAT THE MANIFOLD WAS CRACKED. PAID DEALERSHIP TO REPLACE THE MANIFOLD AND ALL GASKETS. ALMOST 4 YEARS TO THE DATE THE SAME REPAIRS ARE NEEDING TO AGAIN REPLACE THE MANIFOLD. THIS VEHICLE IS ONLY 8 YEAR OLD AND IS USED FOR HIGHWAY DRIVING. WE HAVE BEEN ADVISED THAT THIS IS A POSSIBLE DESIGN FLAW OR THERE IS A WEAKEN MOTOR MOUNT.
NHTSA complaint #11015472 — an unverified report by a vehicle owner.
at 74,100 milesEscondido, CA
UNKNOWN OR OTHER
GMC TERRAIN HAVE A RECALL 2010-2014 ON A HIGH PRESSURE FUEL PUMP THAT IS FAULTY AND THE ECM UNIT IS NOT ACCURATE THAT CAUSE THE TRANSMISSION TO FAIL.
NHTSA complaint #10959834 — an unverified report by a vehicle owner.
at 140,000 milesDamascus, MD
UNKNOWN OR OTHER
"TAKATA RECALL" SO FAR AT 140,000 MILES ON MY 2010 TERRAIN I HAVE HAD TO PUT A NEW ENGINE IN, ALL 3 CATALYTIC CONVERTERS AND NOW A POWER STEERING PUMP AND RACK. I COULD HAVE BOUGHT A BRAND NEW CAR BY NOW. NO RECALLS ON ANY OF THESE??? THERE SHOULD BE. THE ENGINE JUST STOPPED ON THE HIGHWAY AND ONCE REPLACED THEN THE STEERING BECAME TIGHT AND BARELY MADE IT TO THE SHOP
NHTSA complaint #10947390 — an unverified report by a vehicle owner.
at 106,000 milesUnion City, PA
UNKNOWN OR OTHER
THE DEFROSTER AND HEATING STOPPED WORKING. IT BLOWS OUT AIR BUT ITS COLD AIR. I HAVE ALWAYS HAD TO PLAY WITH THE CONTROL TO GET IT TO WORK BUT ITS NEVER STOPPED WORKING ALTOGETHER UNTIL FRIDAY, 11/25/2016. I LIVE IN THE SNOW BELT AND I CANNOT DEFROST MY WINDOWS TO EVEN SEE OUT OF THEM. I SEE THERE WAS A RECALL IN 2009 FOR MY TYPE OF VEHICLE FOR THE SAME TYPE OF ISSUE. THE CONTROLS FOR THE DOOR LOCK ON THE SAME PANEL ALSO STOPPED WORKING.
NHTSA complaint #10929454 — an unverified report by a vehicle owner.
Grand Rapids, MI
UNKNOWN OR OTHER
USES WAY TO MUCH OIL. WE HAVE TO KEEP ADDING OIL BETWEEN OIL CHANGES. THERE IS NO LEAKS ON THE GROUND FROM LEAKING OIL, IT JUST BURNS OIL FAST. WE HAVE TO CHECK THE OIL AT EVERY FILL UP AND MOST OF THE TIME WE ARE ADDING ABOUT 2 QT. OR MORE.
NHTSA complaint #10876722 — an unverified report by a vehicle owner.
at 100,000 milesDetroit, MI
UNKNOWN OR OTHER
I PURCHASE MY TRUCK CERTIFIED USED AND I ALREADY HAVE TO DROP $1400 BECAUSE THE O2 SENSOR WENT OUT, THE EXHAUST MANIFOLD IS CRACKED AND THE HOSE THAT RECYCLES THE GAS (I'M GUESSING THE INTAKE VALVE) IS LEAKING! I STILL HAVE TO MAKE CAR PAYMENTS AND INSURANCE PAYMENTS WHICH TOTAL UP TO ABOUT $700 PER MONTH!!!! I AM REALLY DISSATISFIED AS MUCH AS I LOVE MY TRUCK.
NHTSA complaint #10873519 — an unverified report by a vehicle owner.
at 65,000 milesWesley Chapel, FL1 injured
UNKNOWN OR OTHER
THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR OTHER CALLS BUT NOT THE GMC TERRAIN. I TALKED WITH THEM TODAY AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO HAVE A RECALL! HERE IS THE LINK TO THE TERRAIN FORUM HTTPS://WWW.GOOGLE.COM/SEARCH?SOURCEID=NAVCLIENT&AQ=&OQ=TERRAIN+FORUM&IE=UTF-8&RLZ=1T4ADFA_EN___US607&Q=GMC+TERRAIN+FORUMS+DISCUSSIONS+&GS_L=HP..3.0J0I22I30L4.0.0.0.18414...........0.ZC-SM_RUIMS#Q=LIFT+GATE+WILL+NOT+STAY+OPEN+ON+MY+2010+GMC+TERRAIN
NHTSA complaint #10821873 — an unverified report by a vehicle owner.
Sparks, NV
UNKNOWN OR OTHER
I HAVE HAD MY VEHICLE CHECKED TWICE THIS YEAR REGARDING THE LOUD EXHAUST NOISE AND THE STRONG FUEL SMELL COMING FROM MY VEHICLE. THEY SAID THAT IT IS NOT A CONCERN AND I GET MIGRAINES FROM THE SMELL AS WELL. I TAKE MY LITTLE SISTER TO SCHOOL EVERYDAY AND THE THE FUMES ARE OVERWHELMING.
NHTSA complaint #10807299 — an unverified report by a vehicle owner.
at 48,000 milesMartinez, GA
UNKNOWN OR OTHER
DASHBOARD LIGHTING FADING ON AND OFF AT RADIO PORTION, INCLUDING TIME, TEMP, AND STATION. AT SAME TIME, NOISE COMING FROM RIGHT FRONT SIDE OF VEHICLE.
NHTSA complaint #10759011 — an unverified report by a vehicle owner.
at 200 milesWashington, DC
UNKNOWN OR OTHER
DASH SHADE TOO SHORT. THE SUN SHINES STRAIGHT DOWN OVER THE DRIVER AND REFLECTS ON THE INSTRUMENT PANEL AND CAUSES A SEVERE GLARE. THIS COULD BE CORRECTED WITH A 3 INCH LONGER HOOD OVER THE DRIVER INSTRUMENT PANEL OR 6-9 TINTED STRIP IN THE UPPER WINDSHIELD. I CANNOT READ THE INSTRUMENT PANEL WHICH I THINK IS A SAFETY ISSUE.
NHTSA complaint #10510549 — an unverified report by a vehicle owner.
at 5,157 milesSAN Mateo, CA
UNKNOWN OR OTHER
MULTIPLE PROBLEMS: 1) FRONT RIGHT TIRE WELL HOLE/LEAK FOUND WHILE INVESTIGATING A COMPLAINT OF MOLD ODOR INSIDE CAR. 2) INITIALLY, THE USB AND A/C WERE MALFUNCTIONING. THEN THE CAR RADIO STOPPED WORKING; AND NOW THE CAR WILL NOT START (POSSIBLE ELECTRICAL SHORTAGE RELATED TO THE ABOVE LEAK?) I TRIED TO CHARGE THE BATTERY; HOWEVER, I BELIEVE SOMETHING MAY BE DRAINING THE BATTERY AS IT KEEPS DYING.
NHTSA complaint #10428494 — an unverified report by a vehicle owner.