37 of the 4,355 complaints filed about the GMC Terrain are about the seat belts — 1% of everything owners reported. The worst model year for it is 2012.
37
Complaints
1%
Share of all complaints
10
Crashes
1
Fires
SEAT BELTS
The contact owns a 2013 GMC Terrain. The contact stated that the metal base of the seatbelt of the driver side has become exposed. The contact stated area looks frayed and deteriorated. The contact stated that is coming apart and has affected the seatbelt function. The local dealer was not contacted about the failure. The manufacturer was not made aware of failure. The failure mileage was approximately 177,000.
NHTSA complaint #11745090 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owned a 2018 GMC Terrain. The contact stated that while driving and nearly coming to a complete stop in the right lane, another vehicle driving approximately 40-50 MPH crashed into the rear of the vehicle, causing the contact to hit her face against the steering wheel, and the contact became unconscious temporarily. The contact stated that upon regaining consciousness, the contact noticed that the vehicle had moved to the grass by the left lane of the road, where traffic was going in the opposite direction. It was unknown whether the vehicle was involved in a second collision. A message advising that an accident was detected and inquiring whether 911 should be contacted was displayed. The contact stated that the air bags failed to deploy, and the front driver's side seat belt failed to retract as needed. A bystander opened the driver's side door to verify that the contact was safe. The contact noticed that she was bleeding significantly and was unable to move the right shoulder and the neck. The emergency units assisted the contact out of the vehicle. The emergency units placed braces on the contact's neck and placed the contact on a stretcher. The contact was transported to the hospital, where the contact underwent X-rays and CT scans. The contact was informed that she had sustained a concussion, lumbar injuries, a fractured nose, loss of taste and smell, laceration on the inner and outer side of the bottom lip, carpal tunnel on the right hand, severe whiplash, laceration on the right shoulder, and a cut behind the right ear. The contact was in the process of undergoing MRIs. A police report was filed. The vehicle was towed and totaled, but was still under investigation. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was unknown.
NHTSA complaint #11662829 — an unverified report by a vehicle owner.
SEAT BELTS
Issues with the passenger side seatbelt not pulling to lock. It's jammed off and on. Doesn't work.
NHTSA complaint #11633244 — an unverified report by a vehicle owner.
SEAT BELTS
I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.
NHTSA complaint #11617757 — an unverified report by a vehicle owner.
SEAT BELTS
The "Service Safety Restraint System" warning light appears on the dashboard and warning chimes continually sound. To my knowledge GMC had a recall for this in 2018. I purchased the vehicle in 2021. I contacted GMC and told them this issue and they informed me that there are no recalls on the vehicle. My concerns being that airbags are fully functional.
NHTSA complaint #11617658 — an unverified report by a vehicle owner.
SEAT BELTS
While in park and driving, the passenger seat belt locks and will not unlock. You must unfasten belt and refasten it. It does this multiple times during a trip. This has occurred since 2020.
NHTSA complaint #11573418 — an unverified report by a vehicle owner.
SEAT BELTS
Driver seat belt exhibits signs of fraying in area of belt hidden from view when not in use. When extended, hair-like fibers extend out, primarily from the car-forward side of the belt in the area coming out of the B-pillar and from behind the trim. It is available for inspection. Concerned that this may continue to degrade the integrity of the seat belt over time. There could be something sharp in the retractor, or flash on a piece of plastic trim hidden from view causing this. My understanding is that if there is a small nick on the edge of a safety belt it can tear across, and concerned that this condition could lead to a similar outcome over time and if the vehicle were involved in an accident. Upon taking to local dealership, was advised that this is a normal condition and not a concern. Advisor said technician told him that it is not fraying, it is a normal condition that can be exhibited by the belt fibers, especially towards the edges. They said the central portion of the belt is not exhibiting a similar condition and therefore not a concern. The fibers seem to have grown in quantity since vehicle purchase. I first recall seeing them during the pandemic, although became more concerned over time and finally took in prior to warranty expiration for review.
NHTSA complaint #11501427 — an unverified report by a vehicle owner.
SEAT BELTS
The front passenger seat belt locks on passenger and will not release unless it is completely unbuckled. It keeps doing this for no reason. This was brought to dealer’s attention one to two years ago and they said I would have to pay cost of repair since warranty was off even though I purchased an extended warranty with this vehicle. The service department claims to have taken it apart and cleaned it but could not find problem. The problem is bad since passenger has to unbuckle belt multiple times during a trip.
NHTSA complaint #11501036 — an unverified report by a vehicle owner.
SEAT BELTS
Seats ripped at seams. Seat belts came unattached at base and at buckel with a newborn baby in seat
NHTSA complaint #11484642 — an unverified report by a vehicle owner.
SEAT BELTS
I was in a pretty nasty single vehicle accident. I had my seatbelt on and it DID NOT LOCK on impact as should. It was like I didn’t even have a seatbelt on. I had free range of motion which meant I was pretty much just being bounced around with the airbags and could of went through the windshield it was that bad.
NHTSA complaint #11461745 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owns a 2018 GMC Terrain. The contact stated that while driving, the seat belt restraint warning light illuminated continuously while the driver’s and passenger’s seat belts were fastened. The dealer was informed of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 21,700.
NHTSA complaint #11458766 — an unverified report by a vehicle owner.
SEAT BELTS
The drivers side Seat belt buckle breaks somehow and we are unable to buckle the seatbelt in the car. After the first time, I bought another brand new buckle, replaced it. After one week of use, it also locked up. I am not sure what is going on and why such a thing keeps happening, but it is not safe and needs to be fixed ASAP. Not everyone has $80 to spend once a week on a new belt buckle which should last a lifetime. This is beyond dangerous, since seat belts are mandatory and my wife being unable to use it can be a matter of life or death. This is her only means of transportation and we can't just park it and use another. I can't possibly be the only one. Thank you for taking the time to look into this matter. Please let me know if there is any further information regarding this matter.
NHTSA complaint #11431876 — an unverified report by a vehicle owner.
SEAT BELTS
The contact owned a 2016 GMC Terrain. The contact stated while at a red light, the vehicle was struck from the rear which resulted in the vehicle being pushed forward and crashing into the vehicle in front. None of the air bags deployed. The front driver side seatbelt did not retract however the front passenger side did function as designed during the impact. In addition, the driver hit their head on the steering wheel during the impact. After the impact, the "reset airbag" warning message was displayed. The contact and his wife sustained bruising and contusions. Both injured sought medical treatment and went to the Emergency Room. A police report was filed and the vehicle was towed to a tow lot, then the following day the insurance towed it to an insurance lot where it was determined to be destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.
NHTSA complaint #11426788 — an unverified report by a vehicle owner.
SEAT BELTS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE DRIVER'S AIR BAG BUSTED OPEN, SMOKED AND EMITTED DEBRIS BUT DID NOT DEPLOY. THE SERVICE AIR BAG LIGHT ILLUMINATED. THE CONTACT AND A NINE-YEAR OLD CHILD IN A BOOSTER SEAT, IN THE BACK SEAT OF THE VEHICLE SUSTAINED INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT. THE CONTACT CALLED THE STAN MCNABB CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT 200 N. JACKSON ST, TULLAHOMA, TN 37388 AND WAS TOLD THAT THE INFORMATION WOULD BE ENTERED IN THE CONTACT'S FILE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #11306964 — an unverified report by a vehicle owner.
SEAT BELTS
WHILE DRIVING, THERE IS A RANDOM DING. NO IDIOT LIGHTS COME ON THIS HAS BEEN GOING ON FOR OVER A MONTH. TODAY I HAPPENED TO LOOK UP AND THE PASSENGER AIRBAG LIGHT WAS FLASHING. AS IF STATING THERE WAS SOMEONE IN THE SEAT. THE ONLY WAY TO STOP IT IS TO HAVE THE PASSENGER SEAT BELT BUCKLED WHILE DRIVING. THIS ONLY HAPPENS WHILE DRIVING. IT IS VERY DISTURBING BECAUSE I AM NOT SURE IF I AM IN AN ACCIDENT IF MY PASSENGER WILL BE SAFE.
NHTSA complaint #11270319 — an unverified report by a vehicle owner.
SEAT BELTS
WHILE CHECKING THE REAR VIEW MIRROR A 1998 CHEVY TRUCK CAME TP A SUDDEN STOP ON THE HIGHWAY, AND I COULD NOT MISS THE TRUCK THE DRIVER CLAIMED HE THOUGHT HE HAD MISSED HIS TURN, WHEN MY SUV COLLIDED WITH THE TRUCK. THE POWDER CAME OUT BUT THE AIRBAGS NEVER DID COME OUT,AND THE PASSENGER SEATBELT LOCKED.
NHTSA complaint #11241899 — an unverified report by a vehicle owner.
SEAT BELTS
MY AIR BAG / SEAT BELT KEEP LIGHT KEEPS COMING ON . CODE B001B AIR BAG PASSENGER SEAT ANCHOR PRETENSION DEPLOYMENT LOOP. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD HAVE A RECALL.
NHTSA complaint #11204675 — an unverified report by a vehicle owner.
SEAT BELTS
SEAT RE-TRACTORS DON'T RETRACT AND SEAT BELT GETS CAUGHT IN DOOR WHEN CLOSED. DOOR CRACKS PLASTIC COVER ON SEAT BELT COVER WHICH LEAVES A SHARP EDGE THAT CUTS YOUR FINGERS WHEN YOU TRY TO BUCKLE YOUR SEAT BELT.
NHTSA complaint #11194557 — an unverified report by a vehicle owner.
SEAT BELTS
FRONT SEAT BELTS WON"T RETRACT AND GET CAUGHT IN DOOR WHEN CLOSED AND THE PLASTIC COVER ON THE SEAT BREAKS AND THEN IT WILL NOT LATCH. THIS CAUSES THE SEAT BELT TO BE INOPERABLE. IT THEN CANNOT RESTRAIN THE OCCUPANT THUS IT CAUSES A SAFETY CONCERN AS WELL AS VIOLATION IN NOT WEARING A SEAT BELT.
NHTSA complaint #11192658 — an unverified report by a vehicle owner.
SEAT BELTS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE CONTACT CALLED DONDELINGER CHEVROLET BUICK GMC CADILLAC AT 877-211-6240 (LOCATED AT 2310 PAUL BUNYAN DR NW, BEMIDJI, MN 56601) AND WAS INFORMED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
NHTSA complaint #11172074 — an unverified report by a vehicle owner.