68 of the 3,132 complaints filed about the GMC Yukon XL are about the driver-assist systems — 2% of everything owners reported. The worst model year for it is 2023.
68
Complaints
2%
Share of all complaints
5
Crashes
0
Fires
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unknown Truck engine will cut off in the middle of high speed traffic. More than three times.
NHTSA complaint #11757179 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
On my 2023 GMC Yukon, XL the infotainment screen freezes and you have no access to any vehicle information, including rearview camera. This issue appeared three months after I purchased a vehicle in 2023 and was taken to the dealership confirmed the issue, but said the resolution was to do a hard reset on the infotainment center. After driving the car for three years and taking the advice of the dealership and resetting the infotainment center every few weeks, the problem escalated and started freezing up at least once a week to eventually doing it every day and the heart reset wouldn’t always work the first time. Dealership eventually confirmed it was a defective radio module. This is a very large vehicle and the rearview camera is an essential necessity to avoid collision.
NHTSA complaint #11754163 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
On my 2023 GMC Yukon, XL the infotainment screen freezes and you have no access to any vehicle information, including rearview camera. This issue appeared three months after I purchased a vehicle in 2023 and was taken to the dealership confirmed the issue, but said the resolution was to do a hard reset on the infotainment center. After driving the car for three years and taking the advice of the dealership and resetting the infotainment center every few weeks, the problem escalated and started freezing up at least once a week to eventually doing it every day and the heart reset wouldn’t always work the first time. Dealership eventually confirmed it was a defective radio module. This is a very large vehicle and the rearview camera is an essential necessity to avoid collision.
NHTSA complaint #11754163 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle keeps showing a front camera warning and we went to the dealership multiple times and they were unable to diagnose the problem. This seems to be a widespread common problem among many owners and it’s a safety concern affecting parking and forward collision.
NHTSA complaint #11752916 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The contact owns a 2023 GMC Yukon. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact was informed that the repair was covered under an unknown recall repair. The vehicle was released back to the owner; however, the failure reoccurred. The contact stated that the vehicle was idling roughly and jerking abnormally. In addition, the contact stated that the drive to the residence was not a smooth drive. The vehicle was taken back to the dealer, where a technician performed a ride-along. The contact stated that the engine seized three times during the ride along. The contact was informed that the engine needed to be replaced a second time. The contact stated that when the vehicle was released, the rear bumper was damaged. Additionally, while attempting to start the vehicle, the Forward Collision Avoidance warning light was illuminated. The vehicle remained with the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 44,000.
NHTSA complaint #11750659 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
On [XXX] brake system failure, service ESC, Forward Collision system unavailable and check engine lights came on the dashboard and the vehicle had no brakes. Taken to dealership and Conley GMC advised the Main Module was burnt out. $1200.00. Car was “fixed” and sent out. The next morning all the check engine light along with all other failure lights came on after module was replaced. Taken back to dealership and they advised that everything had to be manually programmed which was done and sent out. [XXX] same dashboard errors were up again. Taken back to dealership and they advised they needed to reprogram manually that was done and sent out. The next morning all lights were back on. It was the weekend so they wouldn’t take the car or provide a rental. May 23rd car was taken back to dealership and Conley advised the master cylinder was bad and had to order parts. $4300.00 in repair cost along with 2.5 week at the dealership and $150.00 in rental cost. I found online that GM knew of this issue with the 2022 GMC Yukon XL vehicles and a recall was made however this vehicle VIN number was not included in this recall. I notified Conley GMC and they stated they were not informed of this issue. I made a claim with GM and told them of this issue and my safety concerns and they advised that because this was not included in the recall that there was nothing they could do and they would not be covering financial assistance or reimbursement and they called this an inconvenience instead of a real safety issue as each time my vehicle had no working brakes. No working brakes causes safety concerns for everyone in the vehicle as well as other vehicles. All work orders are at Conley Buick GMC in Bradenton, Fl. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11747301 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE
The contact owns a 2015 GMC Yukon. The contact stated that while driving at 35 MPH to work, the vehicle shifted into neutral and into low and failed to drive at about 20 MPH. The check engine light was flashing. The front collision was unavailable. The contact left the vehicle at a gas station. Upon research, the contact located NHTSA Campaign Number: 14V374000 (Power Train), which was similar to the failure. The local dealer was contacted, who confirmed there were no open recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted via chat, who referred her to the local dealer and manufacturer service center. The contact informed her to confirm the coverage with the dealer. The failure mileage was approximately 283,000.
NHTSA complaint #11742098 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The forward collission system continues to perform phantom braking while driving in traffic resulting in near rear end collisions. The GMC dealer refuses to fix it without charging me for more diagnostic work, which has already been done twice. What is my recourse?
NHTSA complaint #11735981 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
At 70 mph the adaptive cruise control system applied the brakes hard enough to engage the abs system even though my lane of travel was clear. There was a car on the exit ramp to the right applying their brakes not in my path that I believe my vehicle picked up. There were several vehicles behind me and it almost caused an accident. There needs to be a way to disable the adaptive cruse on this vehicle for safety concerns. This has happened to me on multiple occasions and I reported it to the General Motors hotline with absolutely no feedback on the issue.
NHTSA complaint #11734243 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At 70 mph the adaptive cruise control system applied the brakes hard enough to engage the abs system even though my lane of travel was clear. There was a car on the exit ramp to the right applying their brakes not in my path that I believe my vehicle picked up. There were several vehicles behind me and it almost caused an accident. There needs to be a way to disable the adaptive cruse on this vehicle for safety concerns. This has happened to me on multiple occasions and I reported it to the General Motors hotline with absolutely no feedback on the issue.
NHTSA complaint #11734243 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was on the Highway and had the vehicle on cruise control, the super cruise was not available the entire trip. Suddenly a warning came on saying that supper cruise was not available please take the wheel, the truck started slowing down drastically while I’m doing 70mph which is the speed limit. I put my foot on the brake to disengage the cruise control but that did not work. I had to push the cancel button on the wheel to take it off. This has happened to me twice while on the highway.
NHTSA complaint #11732919 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was on the Highway and had the vehicle on cruise control, the super cruise was not available the entire trip. Suddenly a warning came on saying that supper cruise was not available please take the wheel, the truck started slowing down drastically while I’m doing 70mph which is the speed limit. I put my foot on the brake to disengage the cruise control but that did not work. I had to push the cancel button on the wheel to take it off. This has happened to me twice while on the highway.
NHTSA complaint #11732919 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
In the 2026 Yukons, almost all physical buttons have been replaced by the giant center touchscreen. When starting my vehicle, about a third of the time the screen will not come on, and can’t be turned back on by any means. It will randomly come back on after a few more trips/restarts. This renders several critical systems inoperable. All HVAC does not work, defrosters aren’t available, back up cameras and parking assist is not available, and control of any navigation functions or options (ie heated/cooled seats) are not possible. There are no physical buttons for these items, so there are no other options. Voice commands do not function properly when the screen is black, so no option there. After my third visit to the dealership and an open case with GM, they are finally authorizing a screen replacement. We will see if this fixes it. However, my previous explanations from GM pointed to a nebulous future software release, with no date or detail.
NHTSA complaint #11729272 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
The onstar module of my 2023 GMC Yukon has failed. This is a wide spread issue with recent model GMC's. There are thousands of reports of the same thing happenings. When an onstar module fails, the vehicle loses its safety features. No lane departure, no collision detection or pre-collision braking, no critical system checks. Even the gas and mileage components stop working correctly.
NHTSA complaint #11728073 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The onstar module of my 2023 GMC Yukon has failed. This is a wide spread issue with recent model GMC's. There are thousands of reports of the same thing happenings. When an onstar module fails, the vehicle loses its safety features. No lane departure, no collision detection or pre-collision braking, no critical system checks. Even the gas and mileage components stop working correctly.
NHTSA complaint #11728073 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
This is a Post-Remedy Failure of Recall 25V-274 (GMC 6.2L L87 Engine). Following a full engine replacement performed by the dealer under this safety recall, the vehicle has suffered a catastrophic electrical compromise. The vehicle is currently throwing codes P2534 (Low Ignition Voltage) and U3018 (BCM Communication). Safety Hazards: The vehicle experiences sudden loss of power, engine stalling at highway speeds, and total failure of the exterior turn signals (hyper-flash). The AC system has been disabled by the Body Control Module due to low voltage, creating a hazard in high temperatures. This vehicle fits the exact profile of NHTSA Recall Query RQ26-001 and Engineering Analysis EA25-007. The manufacturer's remedy for the safety recall has failed to restore the vehicle to a safe operating condition, and the dealership is attempting to charge diagnostic fees to investigate their own defective recall workmanship.
NHTSA complaint #11726355 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car was purchased on 8/15/2026. On November 6th 2026 with 3051 miles on all the gauges, electronic dashboard, gps , climate controls, heads up display failed while car was in driving. There was no way to tell what speed the car was going, the gas level, rpms, engine temperature, etc. Navigation failed, Cruise control failed, I was unsure if the emergency braking system failed. The dealership responded there was over 27 error codes on the car computer. There was no way of knowing if the signal lights were working. There was no prior warning to this failure. The GMC service department at the dealership confirmed the failure and said it needed to replace the radio control module. It took 70 calendar days for a replacement module to be provided, and a new software patch was uploaded after several attempts. After the vehicle was repaired the dealership acknowledged that they have been seeing this problem. GM has failed to provide any other assistance.
NHTSA complaint #11721834 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking when moving forward after a stop. Dealer can’t replicate or diagnose it, therefore won’t repair it under warranty. It’s happened 6 times now and almost caused 3 accidents.
NHTSA complaint #11720123 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking when moving forward after a stop. Dealer can’t replicate or diagnose it, therefore won’t repair it under warranty. It’s happened 6 times now and almost caused 3 accidents.
NHTSA complaint #11720123 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
I was test driving the vehicle after some and as I was test, driving it, the steering lot up on me. Luckily, I was entering a residential area when it occurred down the street from my residency; in which I was able to drive it to my residency, during that short ride, you could smell a burning smell coming out along with some crackling noises. I had to get the vehicle towed a week later to the mechanic shop where they fix one of my engine problems and verified that I needed a new power steering unit and gave me a quote, I couldn’t afford the word and started doing research and came across the recall for the power steering within my vehicle year, make and model. I replaced the power steering unit, but I’m having a difficult time celebrating the system..
NHTSA complaint #11719051 — an unverified report by a vehicle owner.