Owners have filed 209 complaints
about the 2017 GMC Yukon XL with NHTSA between 2017 and 2026.
The largest single group is the lights.
Across this model's run it ranks 3 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 90
Against the median year of the GMC Yukon XL. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 55
32% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.2%
1,000 – 9,999 miles
11.2%
10,000 – 24,999 miles
2024.7%
25,000 – 49,999 miles
1619.8%
50,000 – 74,999 miles
2227.2%
75,000 – 99,999 miles
1316.0%
100,000 – 149,999 miles
78.6%
150,000+ miles
11.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2017peak 12Aug 2026
Recalls on the 2017 GMC Yukon XL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V651000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2019324310,121 units in Canada
Brakes
Issue: On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle. Safety Risk: A sudden increase in brake pedal force could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to reprogram the electronic brake control module.
Recall 2016439362,263 units in Canada
Airbag
On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stockton, CA1 injured
UNKNOWN OR OTHER
The rear lift gate on the Yukon xl has the automatic sensor underneath the trailer hitch that you can swing your foot under to open or close. Twice, while loading groceries, I have had it close on my head, and this time with concussion symptoms. This also happened to my elderly mother.
NHTSA complaint #11572832 — an unverified report by a vehicle owner.
Augusta, WICrash1 injured
SEATS
The drivers seat broke and front airbags did not deploy. The seat broke during rear end collision which pushed the seat back so I was no longer able to reach steering wheel or brakes to stop. Went thru on coming traffic to end up on wrong side of road in ditch. Police inspection, insurance inspections, auto repair inspection No warnings.
NHTSA complaint #11487688 — an unverified report by a vehicle owner.
Augusta, WICrash1 injured
AIR BAGS
The drivers seat broke and front airbags did not deploy. The seat broke during rear end collision which pushed the seat back so I was no longer able to reach steering wheel or brakes to stop. Went thru on coming traffic to end up on wrong side of road in ditch. Police inspection, insurance inspections, auto repair inspection No warnings.
NHTSA complaint #11487688 — an unverified report by a vehicle owner.
at 59,000 milesPawtucket, RICrash
SERVICE BRAKES, AIR
The contact owns a 2017 GMC Yukon XL. The contact stated that while reversing, the brake pedal became hard and unresponsive. As a result, the contact crashed into a guardrail. There were no reported injuries. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the brake assist pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified and a ticket was submitted. The contact stated the failure was related to NHTSA Campaign Number: 19V645000 ( Service Brakes, Hydraulic). The failure mileage was approximately 59,000.
NHTSA complaint #11483002 — an unverified report by a vehicle owner.
Lemoore, CACrash
ELECTRICAL SYSTEM
The rear break lights malfunctioned and will quite working periodically there has been no inspection from a dealership at this moment and driving at night time puts me and my family at risk due to the fact that I could be rear ended and cause a major accident and my vehicle has no warning light or service light for this problem.
NHTSA complaint #11459762 — an unverified report by a vehicle owner.
Lemoore, CACrash
SERVICE BRAKES
The rear break lights malfunctioned and will quite working periodically there has been no inspection from a dealership at this moment and driving at night time puts me and my family at risk due to the fact that I could be rear ended and cause a major accident and my vehicle has no warning light or service light for this problem.
NHTSA complaint #11459762 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ramsey, MN
POWER TRAIN
Transmission shudders and shifts very hard in lower gears. Going from drive to reverse the transmission shifts hard.
NHTSA complaint #11755665 — an unverified report by a vehicle owner.
Del Rey, CA
EXTERIOR LIGHTING
The daylight running light in the rear do not work, which is needed for night time driving. At night when parked or driving the rear is completely dark, except the license plate lights. When I press the brakes they turn on, the signal lights work even the reverse lights. I've switched them to manual mode still no luck. I've checked some fuses, they all check out, nothing blowen. From some research it's all conctrolled by the body control module. There are alot of cars with this same issue there should be a recall for gm to fix properly, dues to safety of the driver and public. We just bought this vehicle which, and didnt test drive at night. 3 days later we discovered it. We even bought new lights due to the number of complaints. They still don't work.
NHTSA complaint #11748197 — an unverified report by a vehicle owner.
Del Rey, CA
ELECTRICAL SYSTEM
The daylight running light in the rear do not work, which is needed for night time driving. At night when parked or driving the rear is completely dark, except the license plate lights. When I press the brakes they turn on, the signal lights work even the reverse lights. I've switched them to manual mode still no luck. I've checked some fuses, they all check out, nothing blowen. From some research it's all conctrolled by the body control module. There are alot of cars with this same issue there should be a recall for gm to fix properly, dues to safety of the driver and public. We just bought this vehicle which, and didnt test drive at night. 3 days later we discovered it. We even bought new lights due to the number of complaints. They still don't work.
NHTSA complaint #11748197 — an unverified report by a vehicle owner.
Branchland, WV
SEATS
There has been 3 different incidents. First incident I was going 45mph merging into 5 lanes of traffic when the back of my driver seat randomly layed down flat and stayed there. I had to get off an exit, get out pull up on front of seat and then it layed back up. 2nd incident I was going about 40mph it folded completely forward and pinned me against the steeling wheel. I had to stop immediately in the middle of the road put my 4 ways on and wiggle and slide out of the car started pulling up on front of seat and was finally able to put it back in place. The 3rd time I was going 20 mph it folded completely forward and pinned against. Had to stop in the middle Of the road again pull up on front of seat. The lumbar setting randomly comes and goes while driving down the road. Took it the garage to be looked at. They weren’t able to figure out why it’s doing what it’s doing but the only option they had was to unplug the module for safety reasons
NHTSA complaint #11746793 — an unverified report by a vehicle owner.
Cedar Rapids, IA
FUEL/PROPULSION SYSTEM
Engine stalling, a rough-running engine, reduced power mode (sluggish acceleration), a "Check Engine" light, or the vehicle failing to start. It started puttering really bad and died in the middle of the intersection. Check engine light came on. I got it to start, was really hard start and puttered bad then it died again and then I got it to start again, was a really hard start and puttered and died again. I was able to start it again get in the driveway but couldn’t go very fast. Check engine codes present are P2635 and P018B
NHTSA complaint #11726235 — an unverified report by a vehicle owner.
Iola, WI
POWER TRAIN
Transmission problems, loss of power. Put a reader on car and said it was a selinoid. Replaced that and now it has happened again
NHTSA complaint #11721295 — an unverified report by a vehicle owner.
Moultrie, GA
POWER TRAIN
Gear slippage, loss of power
NHTSA complaint #11713384 — an unverified report by a vehicle owner.
at 148,246 milesWest Valley City, UT
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 GMC Yukon XL. The contact stated that the check engine warning light was illuminated. The contact stated that while idling, the vehicle started shuddering violently. The contact stated that while driving to the residence at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was pushed into a church parking lot. The contact's father used a scanner to scan the vehicle, and a DTC for engine misfire was retrieved. The contact's father replaced the spark plugs, but the failure persisted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine was blown. The vehicle was then towed to another independent mechanic, where the engine was replaced. Additionally, the contact stated that upon depressing the brake pedal, the brake pedal was stiff and required to be pumped several times for the vehicle to respond as intended. The contact stated that the failure occurred while starting the vehicle and while driving at various speeds. There was no warning light illuminated. The contact stated that the brakes had been replaced annually, but the failure persisted. The contact stated that the brake pedal shuddered upon starting the vehicle. The contact received a notification for ABS from the OnStar Mobile App. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,246.
NHTSA complaint #11703695 — an unverified report by a vehicle owner.
at 148,246 milesWest Valley City, UT
ENGINE
The contact owns a 2017 GMC Yukon XL. The contact stated that the check engine warning light was illuminated. The contact stated that while idling, the vehicle started shuddering violently. The contact stated that while driving to the residence at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was pushed into a church parking lot. The contact's father used a scanner to scan the vehicle, and a DTC for engine misfire was retrieved. The contact's father replaced the spark plugs, but the failure persisted. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine was blown. The vehicle was then towed to another independent mechanic, where the engine was replaced. Additionally, the contact stated that upon depressing the brake pedal, the brake pedal was stiff and required to be pumped several times for the vehicle to respond as intended. The contact stated that the failure occurred while starting the vehicle and while driving at various speeds. There was no warning light illuminated. The contact stated that the brakes had been replaced annually, but the failure persisted. The contact stated that the brake pedal shuddered upon starting the vehicle. The contact received a notification for ABS from the OnStar Mobile App. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,246.
NHTSA complaint #11703695 — an unverified report by a vehicle owner.
Denton, NC
ENGINE
On July 3, 2025 we were traveling on a 4 lane at 55mph. Without any prior symptoms, the vehicle began to shake violently. It shook so hard that the skid warning light simultaneously came on. It was followed by the check engine light. The oil pressure guage started bouncing around. We stopped driving the vehicle and had it towed to VanYork GMC dealer in Asheboro, NC on this same day. (Invoice attached) VanYork GMC determined that cyclinder 5 was misfiring. We paid to have them repair it, and we began driving the vehicle again. (invoice attached) On or about August 1, 2025 we were traveling on an interstate at 70mph. Without any forewarning, the vehicle began to violently shake. Just as before, the skid warning light simultaneously came on, followed by the check engine light came on, and then the oil pressure guage started bouncing around. As there was heavy traffic on the interstate, the failure created a very dangerous situation for us as we tried to maintain our lane, and stay in control of the vehicle until which time we were able to safely maneuver to the side of the road. The vehicle was again towed to Vann York GMC in Asheboro, NC. (invoice attached) On December 3, 2025 we received a call from VannYork GMC saying that the vehicle repairs were complete. It had been in their repair shop for 4 months. This repair began with lifter and camshaft replacement. When this repair was unsuccessful, they decided that the vehicle needed a 'new' rebuilt engine. Since GMC has not offered any assistance with the expense of this new re-built engine, we will have to satisfy the $12,000 bill when we pick it up. After experiencing two very dangerous episodes, we are happy that we did not wreck, but certainly, this not the situation we expected from a high-end vehicle with only 76,169 miles on it.
NHTSA complaint #11702865 — an unverified report by a vehicle owner.
Columbia, SC
EXTERIOR LIGHTING
At stop light vehicle began to sputter and make noise, I was very close to my home, no engine light on. Upon turning vehicle off and using a code reader codes P0106 and P0506 was on scanner. I had vehicle towed to Complete Car Care. Mis fire on multiple cylinders. Vehicle has 69,801 miles. 3 push rods bent and I valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Cost was $3304.79. In addition the rear tail light has been sporadic on and off, GM was to replace up to 70,000 miles. When I took it to them they stated the time limit had expired, yet I had not been informed until I did a google search. GM requesting $475 plus tax. I am concerned my vehicle has the same manufacturing defects as the GM motors being recalled with total engine failures.
NHTSA complaint #11702112 — an unverified report by a vehicle owner.
Columbia, SC
EXTERIOR LIGHTING
At stop light vehicle began to sputter, run rough, and make noise. I was less than a mile from my home, no check engine light on. I turned the vehicle off, used a scanner to have codes P0106 and P0506 show. I had vehicle towed to Complete Car Care. Misfire on multiple cylinders, 3 push rods bent, one valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Total cost $3304.79, the vehicle only has 69,801 miles on it. In addition one of the rear tail lights has a known issue (found out on google), intermittently goes out, was never notified. I took the car to Jim Hudson GMC to be told it would cost $475 plus tax because I did not come in early enough even though it is to be warranted up to 70,000 miles. I am greatly concerned that this engine has the same manufacturing defects of the current recall and extended recall for the GMC Yukon Denali engines.
NHTSA complaint #11702118 — an unverified report by a vehicle owner.
Columbia, SC
ELECTRICAL SYSTEM
At stop light vehicle began to sputter and make noise, I was very close to my home, no engine light on. Upon turning vehicle off and using a code reader codes P0106 and P0506 was on scanner. I had vehicle towed to Complete Car Care. Mis fire on multiple cylinders. Vehicle has 69,801 miles. 3 push rods bent and I valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Cost was $3304.79. In addition the rear tail light has been sporadic on and off, GM was to replace up to 70,000 miles. When I took it to them they stated the time limit had expired, yet I had not been informed until I did a google search. GM requesting $475 plus tax. I am concerned my vehicle has the same manufacturing defects as the GM motors being recalled with total engine failures.
NHTSA complaint #11702112 — an unverified report by a vehicle owner.
Columbia, SC
ELECTRICAL SYSTEM
At stop light vehicle began to sputter, run rough, and make noise. I was less than a mile from my home, no check engine light on. I turned the vehicle off, used a scanner to have codes P0106 and P0506 show. I had vehicle towed to Complete Car Care. Misfire on multiple cylinders, 3 push rods bent, one valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Total cost $3304.79, the vehicle only has 69,801 miles on it. In addition one of the rear tail lights has a known issue (found out on google), intermittently goes out, was never notified. I took the car to Jim Hudson GMC to be told it would cost $475 plus tax because I did not come in early enough even though it is to be warranted up to 70,000 miles. I am greatly concerned that this engine has the same manufacturing defects of the current recall and extended recall for the GMC Yukon Denali engines.
NHTSA complaint #11702118 — an unverified report by a vehicle owner.
Columbia, SC
ENGINE
At stop light vehicle began to sputter and make noise, I was very close to my home, no engine light on. Upon turning vehicle off and using a code reader codes P0106 and P0506 was on scanner. I had vehicle towed to Complete Car Care. Mis fire on multiple cylinders. Vehicle has 69,801 miles. 3 push rods bent and I valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Cost was $3304.79. In addition the rear tail light has been sporadic on and off, GM was to replace up to 70,000 miles. When I took it to them they stated the time limit had expired, yet I had not been informed until I did a google search. GM requesting $475 plus tax. I am concerned my vehicle has the same manufacturing defects as the GM motors being recalled with total engine failures.
NHTSA complaint #11702112 — an unverified report by a vehicle owner.
Columbia, SC
ENGINE
At stop light vehicle began to sputter, run rough, and make noise. I was less than a mile from my home, no check engine light on. I turned the vehicle off, used a scanner to have codes P0106 and P0506 show. I had vehicle towed to Complete Car Care. Misfire on multiple cylinders, 3 push rods bent, one valve spring broken. The right Cylinder head assembly had to be removed and replaced with 8 new push rods, 8 new lifters, gaskets, seals, and valve spring. Total cost $3304.79, the vehicle only has 69,801 miles on it. In addition one of the rear tail lights has a known issue (found out on google), intermittently goes out, was never notified. I took the car to Jim Hudson GMC to be told it would cost $475 plus tax because I did not come in early enough even though it is to be warranted up to 70,000 miles. I am greatly concerned that this engine has the same manufacturing defects of the current recall and extended recall for the GMC Yukon Denali engines.
NHTSA complaint #11702118 — an unverified report by a vehicle owner.
Raleigh, NC
UNKNOWN OR OTHER
Service Trailer Braking System alert intermittent & ongoing for months. Electrical fault? Possible fuse problem? Stranded with kids because car wouldn’t start. Later conducted diagnostics on battery and starter, both normal.
NHTSA complaint #11696231 — an unverified report by a vehicle owner.
Hudson, WI
ENGINE
Engine failure 6.2L cylinder failure. Recall already in effect for other years. But it seems that it is needed to be expanded. I had to do a complete engine replacement and all oil related components. Metal was found easily in the oil and oil filter. I was luckily in a parking ramp when it happened so I did not crash. I was already driving for 45 minutes prior on the interstate. Could have been very dangerous at high rate of speed.
NHTSA complaint #11696106 — an unverified report by a vehicle owner.
Columbus, OH
FUEL/PROPULSION SYSTEM
Engine check light on, Code P0302 cylinder 2 misfire. loud mortar ticking, car makes abrupt jump/move forward.
NHTSA complaint #11691466 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2017 GMC Yukon XL. The contact stated that upon taking the vehicle to an independent mechanic for repair, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 203,000 and at the time of the vehicle servicing, it was discovered that the mileage was 335,142 in the diagnostic report.
NHTSA complaint #11676119 — an unverified report by a vehicle owner.
Wilkesboro, NC
EXTERIOR LIGHTING
I was stopped at a traffic light and was informed by another driver that my right tail lamp was not working. There were no warning lights indicating that there was a problem. When I arrived home, it began working after I tapped on it. A few days later, the left tail lamp stopped working. I began to realize that both tail lamps were only working intermittently. Upon inspection by the mechanic, I was informed that this is a common problem with my vehicle and that each replacement part is approximately $900, totaling nearly $2,000 to replace both lamps. This is an obvious safety hazard for myself and for others who may not be able to judge when I am stopping, especially if I have to stop suddenly.
NHTSA complaint #11671411 — an unverified report by a vehicle owner.
Macomb, MI
POWER TRAIN
My transmission failed again after being replaced by General Motors certified dealership. The transmission in question has failed again after less than five months being back in service. In 2024 and 2025 my vehicle has been in and out of the service department at other dealerships and they cannot repair the vehicle according to the dealerships they do not have the staff for it. General motors will not stand behind the transmission as they have now labeled it as a part so they will not have to provide transportation. According to dealerships in my area in Michigan, they do not have the staff or the parts to service my vehicle. I contacted General motors customer service multiple times regarding the situation. We truly have a bad transmission again in my vehicle. The transmission in question is a C8 transmission that has failed due to shuttering and downshifting, which the replacement remanufactured transmission for $8000 continues to fail. General motors will not buy back this vehicle or address this ongoing issue. I truly believe I am not the only person with transmission issues as this is a major defect by the manufacturer, which is General Motors. Will you please look into my complaint is this is caused severe hardship to my family. General Motors needs to take responsibility for this failure to the transmission. I’ve had seven other items that have failed also on this vehicle, including the engine. Thank you for your time and consideration looking into this matter. Sincerely [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11668731 — an unverified report by a vehicle owner.
Fredericksburg, VA
POWER TRAIN
In May 2025, my vehicle suddenly started jerking, shaking, and almost stalled out while driving. I was on a busy 3 lane roadway with 6 passengers total. As I would try to accelerate, the power was significantly decreased. I felt it jerk between shifting several times. My check engine light came on. I was so scared that someone would hit my vehicle and injure us. I brought it to a GMC dealership. They said that my transmission failed, metal in the transmission fluid. How is this possible? Upon researching this problem, this is a common issue with the 2017 GMC Yukon Denali. There are class action law suits and lemon law lawsuits against GMC regarding this problem which causes major safety concerns. My vehicle has been well maintained with lots of service records to prove it. I have babied her and I’ve never towed anything. This transmission issue needs to be addressed and recalled. I need a new transmission which will cost between $5,000-$7,000. This is just horrible and disappointing regarding the quality and reported issues that are not being recalled by GMC.
NHTSA complaint #11666599 — an unverified report by a vehicle owner.
Saint Cloud, MN
UNKNOWN OR OTHER
Transmission shudder, shifting hard, other Transmission issues
NHTSA complaint #11660036 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
Lifter stuck 6000.00 dollars worth of damage on 2017 Yukon . All lifters and cam shaft need to be replaced . Vehicle is at foley automotive so I don’t have a receipt yet [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11654694 — an unverified report by a vehicle owner.