79 of the 216 complaints about the 2011 GMC Yukon are about the airbag system — 37% of everything reported for this model year. Half of the failures with a mileage on record happened before 70,000 miles.
79
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
As per Tread Act that confirms reimbursement for recalled items, I replaced the Takata airbag on 09/18/2019 after a recall issue by NHTSA, but prior to GMC manufacture initiating the repair. General Motors refused to reimburse the cost of the replacement of the airbag. Under Tread Act the manufacturer is required to reimburse any repair prior to actual recall.
NHTSA complaint #11540799 — an unverified report by a vehicle owner.
AIR BAGS
Takata recall. The contact owns a 2011 GMC Yukon. The contact received a notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part for the recall repair was unavailable. The dealer had been notified of the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11439688 — an unverified report by a vehicle owner.
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11439170 — an unverified report by a vehicle owner.
AIR BAGS
2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER REFUSED TO HONOR THE RECALL DUE TO THE VEHICLE'S AGE.
NHTSA complaint #11438105 — an unverified report by a vehicle owner.
AIR BAGS
THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE VEHICLE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY AND HAD TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS DRIVABLE AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK TO HIS HOME ADDRESS. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #11416501 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE CONTACT WAS FRUSTRATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE RECALL NOTICE HOWEVER, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE BUT WOULD NOT PROVIDE DOCUMENTATION THAT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT NOTIFIED SOUTHERN BUICK GMC GREENBRIER (1300 S MILITARY HWY, CHESAPEAKE, VA 23320) OF THE RECALL NOTICE AND THE DEALER OFFERED THE CONTACT ANOTHER VEHICLE FOR PURCHASE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11404313 — an unverified report by a vehicle owner.
AIR BAGS
I RECENTLY PURCHASED A 2011 GMC YUKON FROM MY PARENTS. THEY ARE THE ORIGINAL OWNERS. THIS VEHICLE WAS KEPT UNDER THIER CARPORT AND NOT IN DIRECT SUNLIGHT. THE DASHBOARD HAS MULITPLE CRACKS. MOST CONCERNING IS THE CRACKS NEAR THE PASSENGER SIDE AIRBAG. WHAT IF I WERE IN AN ACCIDENT, THE DASHBOARD COULD BECOME SHRAPNEL IMPALING MYSELF OR MY PASSENGER. ALSO THE DEFECTIVE DASHBOARD COULD SPLINTER AND PUNCTURE THE AIRBAG MAKING THEM INEFFECTIVE. AFTER RESEARCHING THIS ISSUE, THERE ARE NUMEROUS COMPLAINTS AND EVEN LAWSUITS. I AM APPALLED TO KNOW YOU AND GMC ARE AWARE OF THE RISKS OF THE CRACKED DASHBOARD CAUSING GREAT BODILY HARM OR DEATH. YOU AND GMC HAVE DONE NOTHING TO REMEDY THE PROBLEM. I HAVE A 2002 HONDA ACCORD THAT SITS IN THE SUN AND THE DASHBOARD IS IN PERFECT CONDITION.
NHTSA complaint #11390914 — an unverified report by a vehicle owner.
AIR BAGS
THIS AIR BAG DANGER HAS BEEN GOING ON FOR A WHILE. I CONTACT THE DEALER AND NO ACTION TO FIX. THEY INDICATE NO SOLUTION AND NO PARTS TO REPAIR AT PRESENT.
NHTSA complaint #11376157 — an unverified report by a vehicle owner.
AIR BAGS
THE DASHBOARD HAS SEVERELY CRACKED AND COULD CAUSE HARMFUL PLASTIC TO SHOOT TOWARDS PASSENGER IF THE AIRBAG IS DEPLOYED. THIS ALSO CAUSES THE INTERIOR TO MAKE LOUD DASH SOUNDS WHILE DRIVING AFFECTING THE EXPERIENCE OF THE DRIVE.
NHTSA complaint #11376054 — an unverified report by a vehicle owner.
AIR BAGS
THE DASHBOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE IN MULTIPLE PLACES ON TOP OF AND ALONG SIDE OF THE INNER AIRBAGS AND UNDER A COLLISION THESE PIECES OF THE DASH COULD AND IN MY OPINION AND THE OPINION OF GM BODY REPAIRMAN WILL VERY LIKELY BECOME A FLYING PROJECTILE CAUSING POSSIBLE INJURY OR DEATH TO OCCUPANTS. I AM REQUESTING IMMEDIATE REPLACEMENT OR REPAIR OF THIS UNSAFE SITUATION BEFORE TURNING IT OVER TO COUNCIL FOR RECOVERY. ALSO BE ADVISED THAT ALL PRECAUTIONS WERE TAKEN TO PROTECT THE DASHBOARD WITH USE OF WINDSHIELD SUN DEFLECTORS/SHADES.
NHTSA complaint #11373753 — an unverified report by a vehicle owner.
AIR BAGS
DASHBOARD CRACKED ON DRIVER'S SIDE AND PASSENGER AIRBAG.
NHTSA complaint #11326967 — an unverified report by a vehicle owner.
AIR BAGS
I AM THE ORIGINAL OWNER OF THIS YUKON DENALI AND ABOUT ABOUT 2 YEARS AGO, A CRACK DEVELOPED ON MY DASH. I'M NOT SURE HOW IT HAPPENED, BUT ONE DAY, I JUST NOTICED IT. I TOOK IT TO THE DEALERSHIP THAT I BOUGHT IT FROM, AND THEY QUOTED ME ABOUT $2000 TO REPAIR IT. IT JUST KEEPS GETTING WORSE, AND I'M AFRAID THAT THE AIR BAG COULD DEPLOY ON IT'S ON SOMETIME BECAUSE THE CRACK KEEPS GETTING BIGGER. I ALSO NOW HAVE A CRACK ON THE DRIVER'S SIDE DASH ABOVE THE STEERING WHEEL.
NHTSA complaint #11325888 — an unverified report by a vehicle owner.
AIR BAGS
I TOO HAVE THE CRACKED DASHBOARD IN MY 2011 GMC DENALI. NOT ONLY IS IT A SAFETY HAZARD, BECAUSE APPARENTLY ITS A LABOR INTENSIVE JOB NO ONE WILL TAKE ON THE TASK OF FIXING IT. I BOUGHT THE REPLACEMENT DASH AND I CANT FIND ANYONE TO INSTALL IT. THE RATTLE NOISE IT CREATE IS UNIMAGINABLE AS NOW A LOCKING CLIP HAS BROKEN. I'M TOTALLY AT A LOSS AS TO WHAT TO DO. IT HAS ALSO DECREASED ITS TRADE IN VALUE. I WENT TO BUY ANOTHER VEHICLE AND THEY DROPPED THE VALUE BY 2,000.00 BECAUSE OF THE DASH. MY ONLY HOPE IS THAT I DON'T END UP IN AN AIR BAG INCIDENT AS I'M CONFIDENT THE DASH WILL SHATTER AND LAUNCH PROJECTILE PIECES.
NHTSA complaint #11324750 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN CLOSE PROXIMITY TO THE PASSENGER'S SIDE AIR BAG HOUSING. COACHELLA VALLEY BUICK GMC LOCATED AT 78960 VARNER RD, INDIO, CA 92203, (760)610-0449, WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *BF
NHTSA complaint #11298155 — an unverified report by a vehicle owner.
AIR BAGS
DASHBOARD IS CRACKING AND WILL POSSIBLY CUT AIRBAG OR DRIVER IN A CRASH. PLASTIC IS BRITTLE AND COULD SHATTER. SUSPENSION HAS POOR DAMPENING. TRUCK WAS REPAIRED SEVERAL TIMES BY DEALER ONLY TO FAIL SOON AFTER REPAIRS. TRUCK BOUNCES OVER SHARP BUMPS AND BECOMES DANGEROUS AT HIGHWAY SPEEDS. TRANSMISSION SHUDDERS AND SHAKES
NHTSA complaint #11279905 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL I HAVE BEEN TRYING TO GET THIS RECALL REMEDIED BY TO NO AVAIL. I AM CONSTANTLY BEING TOLD REMEDY NOT YET AVAILABLE.
NHTSA complaint #11255803 — an unverified report by a vehicle owner.
AIR BAGS
A CRACK APPEARED ON THE FRONT DASH NEXT TO THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS STATIONARY AND CRACKED OVERNIGHT. I'M CONCERNED ABOUT THE AIRBAG WORKING PROPERLY.
NHTSA complaint #11255201 — an unverified report by a vehicle owner.
AIR BAGS
MY DASHBOARD IS CRACKING FOR NO REASON. THERE IS A CRACK WHERE THE PASSENGER SIDE AIRBAG IS INSTALLED. I'M CONCERNED THAT IN THE EVENT OF AN ACCIDENT, ITEMS LIKE THE SPEAKER IN THE DASH BOARD WILL BECOME PROJECTILES. I AM ALSO CONCERNED THAT IF THE AIRBAG DEPLOYS THEN POTENTIALLY SHARDS OF BROKEN PLASTIC WILL ALSO BE FLYING THROUGH THE CABIN.
NHTSA complaint #11253272 — an unverified report by a vehicle owner.
AIR BAGS
AS YOU'RE ALREADY AWARE OF FROM SEVERAL PREVIOUS COMPLAINTS, THE DASH BOARD IN OUR VEHICLE IS CRACKED OVER THE INSTRUMENT PANEL, AND IS ALSO CRACKED IN THE MIDDLE OF THE DASH. IT IS SPREADING OVER THE ENTIRE DASH AND COMPROMISED THE AIRBAG SYSTEM, WHICH IS TRULY A HAZARD. I'M AFRAID TO DRIVE IT. AND, THIS IS NOT A RESULT OF HEAT CRACKING THE DASHBOARD B/C WE KEEP OUR CAR IN THE GARAGE AND HARDLY DRIVE IT DURING THE WEEK! THIS IS DEFINITELY A DEFECT WITH GMC AND I DON'T KNOW WHY THEY WON'T RECALL IT!! EVEN TOYOTA HAS THE SAME ISSUE, EXCEPT THEY OFFERED A RECALL AND ALLOWED OWNERS THE OPPORTUNITY TO GET THE ISSUE FIXED. THIS IS TRULY A SAFETY HAZARD AND I'M SO DISAPPOINTED IN GMC. CHEAP AND WON'T FIX THEIR MANUFACTURE MISTAKE!!!
NHTSA complaint #11252429 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL GM AND TAKATA HAVE NOT RESOLVED THIS REMEDY. I'VE CHECKED TWICE A YEAR FOR THE PAST FOUR YEARS AND GET NOWHERE ON REPLACING THE DEFECTIVE RECALL FROM THE GM DEALER.
NHTSA complaint #11243033 — an unverified report by a vehicle owner.
AIR BAGS
DASHBOARD HAS CRACKED IN MULTIPLE PLACES. MAINLY AROUND THE PASSENGER AIRBAG AND INSTRUMENT CLUSTER.
NHTSA complaint #11241610 — an unverified report by a vehicle owner.
AIR BAGS
MY YUKON'S DASH IS CRACKED IN SEVERAL PLACES, SOME EXTENDING 14 INCHES INTERFERING WITH THE PASSENGER AIRBAG. THIS IS A SAFETY CONCERN FOR MYSELF AND MY FAMILY. THE SECOND LARGE CRACK IS LOCATED ABOVE AND BEHIND THE STEERING WHEEL ON THE DASHBOARD AS WELL. NOTHING WAS DROPPED OR ANYWAY I OR MY FAMILY CRACKED IT. AFTER RESEARCHING, THIS IS A COMMON ISSUE WITH MY MAKE MODEL AND YEAR. I BELIEVE GM SHOULD OWN THIS DEFECT AND PROTECT ITS LOYAL DRIVERS AND CONSUMERS, RATHER THAN WAIT AND SEE IF AN AIRBAG DOESN'T DEPLOY PROPERLY, GOD FORBID, RISKING THE LIVES OF INNOCENTS. I SERVED MY COUNTRY IN IRAQ BECAUSE I CHOSE TO, GM CAN CHOOSE TO DEFEND ITS CONSUMERS AS WELL. EVEN A DISCOUNT ON REPAIR OR REPLACEMENT WOULD BE APPRECIATED AS I KNOW PEOPLE JUST EXPECT EVERYTHING TO BE GIVEN TO THEM. THANK YOU FOR YOUR CONSIDERATION
NHTSA complaint #11229425 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING AND COMING TO A STOP, THE ENGINE REVVED AS IF THE VEHICLE ACCELERATED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTHTOWNE CHEVROLET BUICK GMC (LOCATED AT 695 BULLSBORO DR, NEWNAN, GA 30265, (678) 826-4777) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11189806 — an unverified report by a vehicle owner.
AIR BAGS
THE DASH HAS CRACKED ALL AWAY THE CROSS OF THE PAD AND NOW HAS CRACKED PRODUCING JAGGED PLASTIC SHARDS AROUND THE AIRBAG COMPARTMENT
NHTSA complaint #11187360 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V380000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AMERICAN MOTORS OF JACKSON (2282 N HIGHLAND AVE, JACKSON, TN 38305, (731) 238-4200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11171622 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). BECK AND MASTEN BUICK GMC NORTH (11300 DM 1960 W, HOUSTON, TX 77065, 281-469-5222) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11162675 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11139669 — an unverified report by a vehicle owner.
AIR BAGS
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES THAT APPEAR TO BE IN DANGER OF PROJECTING SHARDS OF HARD PLASTIC WHEN THE AIRBAGS DEPLOY. THESE CRACKS BEGAN ON THEIR OWN AND NOT AS A RESULT OF ABUSE OR ACCIDENT.
NHTSA complaint #11115207 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. I AM UNABLE TO GET THE AIRBAG REPLACED DUE TO A LACK OF REPLACEMENT UNITS. I CALLED TODAY AND THE DEALER(DAYS CHEVROLET) DOES NOT HAVE REPLACEMENT UNITS. MY ORIGINAL NOTICE FROM GMC IS DATED JULY 2016. I DISCUSSED THE ISSUE WITH GMC IN JANUARY 2017 AND THEY SAID NO PARTS WERE AVAILABLE. I HAVE CALLED THREE OTHER TIMES IN THE PERIOD OF TIME UP TO NOW. NO PARTS. WHY IS THERE NOT A PLAN TO ADDRESS THIS SERIOUS SAFETY ISSUE? IT IS NOW TWO YEARS FROM THE FIRST NOTICE.
NHTSA complaint #11111510 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL, MANUFACTURE REFUSES TO REMEDY THE RECALL EVEN THE PARTS ARE AVAILABLE IN THE DEALERSHIP ( AS INDICATED BY THE PART DEPARTMENT OF THE DEALERSHIP)
NHTSA complaint #11103086 — an unverified report by a vehicle owner.