55 of the
216 complaints about the 2011 GMC Yukon are about the
other systems — 25% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
Numerous difficulties have arisen during the process of driving on multiple occasions. The tablet/Radio continues to reset, and the traction control sensor light continues to illuminate. I have communicated with the GMC service center on several occasions, and each time, no issues were found. During an oil change at another dealership, no service recommendations were mentioned, yet a list of offset services was listed on Mopar. As I continued to drive, I noticed that the speed controls were limiting speeds, necessitating self-serviced accelerated drives. This has been ongoing for some time while driving and has required ongoing fuel adjustments. I have received tune-up services, coolant services, fuel services, wheel balancing, and several alignments, which have recently caused significant inconvenience. Routine maintenance has been performed, and the RPM gauge remains constant during operation. Make a unsafe drive.
NHTSA complaint #11606013 — an unverified report by a vehicle owner.
Fort Worth, TX
UNKNOWN OR OTHER
I am writing to express my concerns and frustrations regarding the recurring issues with my vehicle despite multiple service appointments at Classic GMC Arlington. Despite numerous attempts to address these problems, I continue to experience issues with Continuity of service and performance Fueling system and coolant system problems (twice in six months) Stabilizer link light illumination during startup RPM acceleration while slowing down or stopping Ticking sound from the engine. Each time I bring my vehicle in for service, I am told that there are no issues with the performance, idle, or spark plugs, despite having recently received a full service tune-up. I suspect that there may be intentional damage or tampering with my vehicle, which is causing these persistent problems.I have not had any prior issues or service lights illuminated before, and there were no incidents reported by the previous owners. I believe there may be fraudulent activity involving the manufacturer and service providers. schedule a thorough inspection and diagnosis to address these recurring issues.
NHTSA complaint #11599554 — an unverified report by a vehicle owner.
Fort Worth, TX
UNKNOWN OR OTHER
There have been several signal within system to have beyond service diagnostic and this have gone through many GMC SERVICE CENTERS EVERY TIME I HAVE SERVICE ARE NO ISSUES TO PROVIDE EVERY TIME AFTER THERE ARE MANY CONTINUED ISSUES ARISE. DEACTIVATIONS ARE OCCURRING MORE FREQUENT THAN BEFORE PURCHASE.CONSTANT PLAY WITH COMPUTER SYSTEM.
NHTSA complaint #11588344 — an unverified report by a vehicle owner.
Gilbert, AZ
UNKNOWN OR OTHER
Cracked dash. Very weak
NHTSA complaint #11569519 — an unverified report by a vehicle owner.
East Wenatchee, WA
UNKNOWN OR OTHER
Front dash is cracking by air bag compartment and vents.
NHTSA complaint #11530337 — an unverified report by a vehicle owner.
Butler, PA
UNKNOWN OR OTHER
R and R shifter cables needed fixed exhaust needed fix brakes needed fixed. Still need air conditioning fixed was told the hoses are all cut this is how the sold us the Yukon. I took it back twice and they would not fix it. I have tried calling and talking to people to see what to do. Could you please help me.we used all our money for down payment at time.
NHTSA complaint #11509606 — an unverified report by a vehicle owner.
Chatham, IL
UNKNOWN OR OTHER
Manufacturing flaw in the dash in certain model years causing dash to crack in multiple places without any outside influence.
NHTSA complaint #11486316 — an unverified report by a vehicle owner.
Brookshire, TX
UNKNOWN OR OTHER
I, like thousands of other GMC owners have been frustrated to no end, having to deal with a cracked and highly unsafe vehicle dashboard. I own a 2011 GMC Yukon and my dashboard has cracked so bad, that it’s not only aesthetically unappealing but it poses a grave danger to myself and all passengers inside. If I were to be involved in an accident and the airbag deploy, it would send shards of hard sharp plastic through our faces. You can imagine how much pressure would be behind those sharp pieces as they embed into someone’s face. GMC owes it to its consumers to recall these dashboards and make it right. I feel GMC is intentionally and wrecklessly placing my family in danger by blatantly refusing to recall this obvious problem. As an American consumer, can you help me with this please? Thank you
NHTSA complaint #11467688 — an unverified report by a vehicle owner.
Garrisonville, VA
UNKNOWN OR OTHER
Dash board is cracking in multiple spots. Have contacted GMC multiple times over the years to get it fixed. GMC will not fix or replace even though I have been having the same problem since 2014-2015. New cracks keep appearing.
NHTSA complaint #11467851 — an unverified report by a vehicle owner.
Wells, ME
UNKNOWN OR OTHER
Crack in dashboard at the passenger airbag location.
NHTSA complaint #11460715 — an unverified report by a vehicle owner.
Wheeling, WV
UNKNOWN OR OTHER
Vehicle has a cracked dash in three places. One over speed odometer the other right at the air bag passenger another in middle. Vehicle is garage kept all year round.
NHTSA complaint #11452362 — an unverified report by a vehicle owner.
Saraland, AL
UNKNOWN OR OTHER
DASH CRACKED
NHTSA complaint #11407285 — an unverified report by a vehicle owner.
Breaux Bridge, LA
UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2011 GMC YUKON FROM MY PARENTS. THEY ARE THE ORIGINAL OWNERS. THIS VEHICLE WAS KEPT UNDER THIER CARPORT AND NOT IN DIRECT SUNLIGHT. THE DASHBOARD HAS MULITPLE CRACKS. MOST CONCERNING IS THE CRACKS NEAR THE PASSENGER SIDE AIRBAG. WHAT IF I WERE IN AN ACCIDENT, THE DASHBOARD COULD BECOME SHRAPNEL IMPALING MYSELF OR MY PASSENGER. ALSO THE DEFECTIVE DASHBOARD COULD SPLINTER AND PUNCTURE THE AIRBAG MAKING THEM INEFFECTIVE. AFTER RESEARCHING THIS ISSUE, THERE ARE NUMEROUS COMPLAINTS AND EVEN LAWSUITS. I AM APPALLED TO KNOW YOU AND GMC ARE AWARE OF THE RISKS OF THE CRACKED DASHBOARD CAUSING GREAT BODILY HARM OR DEATH. YOU AND GMC HAVE DONE NOTHING TO REMEDY THE PROBLEM. I HAVE A 2002 HONDA ACCORD THAT SITS IN THE SUN AND THE DASHBOARD IS IN PERFECT CONDITION.
NHTSA complaint #11390914 — an unverified report by a vehicle owner.
Nashville, TN
UNKNOWN OR OTHER
THE DASHBOARD HAS SEVERELY CRACKED AND COULD CAUSE HARMFUL PLASTIC TO SHOOT TOWARDS PASSENGER IF THE AIRBAG IS DEPLOYED. THIS ALSO CAUSES THE INTERIOR TO MAKE LOUD DASH SOUNDS WHILE DRIVING AFFECTING THE EXPERIENCE OF THE DRIVE.
NHTSA complaint #11376054 — an unverified report by a vehicle owner.
at 42,000 milesAltoona, AL
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE IN MULTIPLE PLACES ON TOP OF AND ALONG SIDE OF THE INNER AIRBAGS AND UNDER A COLLISION THESE PIECES OF THE DASH COULD AND IN MY OPINION AND THE OPINION OF GM BODY REPAIRMAN WILL VERY LIKELY BECOME A FLYING PROJECTILE CAUSING POSSIBLE INJURY OR DEATH TO OCCUPANTS. I AM REQUESTING IMMEDIATE REPLACEMENT OR REPAIR OF THIS UNSAFE SITUATION BEFORE TURNING IT OVER TO COUNCIL FOR RECOVERY. ALSO BE ADVISED THAT ALL PRECAUTIONS WERE TAKEN TO PROTECT THE DASHBOARD WITH USE OF WINDSHIELD SUN DEFLECTORS/SHADES.
NHTSA complaint #11373753 — an unverified report by a vehicle owner.
at 50,000 milesOshkosh, WI
UNKNOWN OR OTHER
MY DASH BOARD HAS TOW CRACKS AND IS READY TO FALL APART. ONE CRACK RUNS THE FULL WIDTH OF MY DASHBOARD AND IS DIRECTLY ABOVE MY SPEEDOMETER AND THE OTHER IS JUST TO THE RIGHT OF MY GLOVE BOX. CONCERNED THAT THIS COULD EVENTUALLY CAUSE ISSUES WITH MY SPEEDOMETER AND AIR BAGS. THE CRACK ABOVE MY SPEEDOMETER STARTED ABOUT 3 YEARS AGO AND THE OTHER 2 YEARS AGO.
NHTSA complaint #11349531 — an unverified report by a vehicle owner.
at 80,000 milesOshkosh, WI
UNKNOWN OR OTHER
2 DASH BOARD CRACKS - BELIEVE CAUSE IS EXCESSIVE VIBRATION OF DASHBOARD DUE TO POOR DESIGN BY GMC. ONE CRACK RUNS APPROX 5-6" DIRECTLY ABOVE SPEEDOMETER WHICH COULD EVENTUALLY AFFECT THE AIRBAGS AND SPEEDOMETER FUNCTION. THE SECOND CRACK IF ON PASSENGER SIDE ABOVE GLOVE COMPARTMENT.
NHTSA complaint #11343817 — an unverified report by a vehicle owner.
at 127,000 milesAlcoa, TN
UNKNOWN OR OTHER
DASHBOARD CRACKED ON DRIVER'S SIDE AND PASSENGER AIRBAG.
NHTSA complaint #11326967 — an unverified report by a vehicle owner.
at 85,000 milesNewfield, NJ
UNKNOWN OR OTHER
THE DASH BOARD WHERE THE AIR BAG IS LOCATED CRACKED AS WELL AS THE OTHER SIDE OF THE -DASHBOARD NEAR THE INSTRUMENT CLUSTER. THERE ARE MULTIPLE REPORTS ONLINE DOCUMENTING THE ISSUE.
NHTSA complaint #11281433 — an unverified report by a vehicle owner.
at 57,800 milesLennox, SD
UNKNOWN OR OTHER
THE UPPER DASH PANEL CRACKED. THERE IS A LARGE CRACK IN THE CURVED PORTION OF THE DASH ABOVE THE STEERING WHEEL AND GAUGES. THE VEHICLE HAS NOT BEEN SUBJECT TO ANY EXTREME TEMPERATURE CHANGES - IT IS ALWAYS PARKED INSIDE A GARAGE. I WENT TO DRIVE THE VEHICLE AFTER IT HAD BEEN SITTING UNUSED FOR ABOUT A WEEK NOTICED THE CRACK RIGHT AWAY AS IT IS VERY NOTICEABLE. NOW, WHEN DRIVING THERE IS A VERY AUDIBLE RATTLING NOISE COMING FROM THE DASH. ASIDE FROM THIS BEING AESTHETICALLY AND AUDIBLY HIDEOUS, I AM WORRIED THAT THIS IS A SAFETY HAZARD. IF THE VEHICLE WERE TO BE INVOLVED IN A CRASH THE CRACKED PIECES OF THE DASH COULD MORE EASILY INJURE SOMEONE. I ALSO FEAR THE CRACKED PIECES THAT ARE RATTLING INSIDE THE DASH COULD PUNCTURE THE AIRBAGS AND RENDER THEM USELESS IN THE EVENT OF A CRASH. THIS IS A MANUFACTURING FLAW. THIS SHOULD NOT HAVE HAPPENED UNDER THE CIRCUMSTANCES AND CARE THIS VEHICLE RECEIVES.
NHTSA complaint #11268798 — an unverified report by a vehicle owner.
at 130,000 milesTrussville, AL
UNKNOWN OR OTHER
A CRACK APPEARED ON THE FRONT DASH NEXT TO THE PASSENGER SIDE AIRBAG. THE VEHICLE WAS STATIONARY AND CRACKED OVERNIGHT. I'M CONCERNED ABOUT THE AIRBAG WORKING PROPERLY.
NHTSA complaint #11255201 — an unverified report by a vehicle owner.
at 140,000 milesCharlotte, NC
UNKNOWN OR OTHER
AS YOU'RE ALREADY AWARE OF FROM SEVERAL PREVIOUS COMPLAINTS, THE DASH BOARD IN OUR VEHICLE IS CRACKED OVER THE INSTRUMENT PANEL, AND IS ALSO CRACKED IN THE MIDDLE OF THE DASH. IT IS SPREADING OVER THE ENTIRE DASH AND COMPROMISED THE AIRBAG SYSTEM, WHICH IS TRULY A HAZARD. I'M AFRAID TO DRIVE IT. AND, THIS IS NOT A RESULT OF HEAT CRACKING THE DASHBOARD B/C WE KEEP OUR CAR IN THE GARAGE AND HARDLY DRIVE IT DURING THE WEEK! THIS IS DEFINITELY A DEFECT WITH GMC AND I DON'T KNOW WHY THEY WON'T RECALL IT!! EVEN TOYOTA HAS THE SAME ISSUE, EXCEPT THEY OFFERED A RECALL AND ALLOWED OWNERS THE OPPORTUNITY TO GET THE ISSUE FIXED. THIS IS TRULY A SAFETY HAZARD AND I'M SO DISAPPOINTED IN GMC. CHEAP AND WON'T FIX THEIR MANUFACTURE MISTAKE!!!
NHTSA complaint #11252429 — an unverified report by a vehicle owner.
at 75,000 milesEnterprise, FL
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED IN MULTIPLE PLACES. MAINLY AROUND THE PASSENGER AIRBAG AND INSTRUMENT CLUSTER.
NHTSA complaint #11241610 — an unverified report by a vehicle owner.
at 145,000 milesBlytheville, AR
UNKNOWN OR OTHER
DASHBOARD ON DRIVERS SIDE AND DASHBOARD ABOVE THE AIRBAG ON PASSENGER SIDE ARE BOTH CRACKED IN TWO SEPARATE PLACES WITHOUT ANY APPLIED PRESSURE OR EXPOSURE TO HARSH CONDITIONS. CRACKS CONTINUE TO INCREASE/LENGTHEN WHEN DRIVEN I.E. ACROSS TRACKS, BUMPS OR ON SMOOTH SURFACE ROADS.
NHTSA complaint #11229668 — an unverified report by a vehicle owner.
at 70,000 milesSAN Antonio, TX
UNKNOWN OR OTHER
THE DASH HAS CRACKED ALL AWAY THE CROSS OF THE PAD AND NOW HAS CRACKED PRODUCING JAGGED PLASTIC SHARDS AROUND THE AIRBAG COMPARTMENT
NHTSA complaint #11187360 — an unverified report by a vehicle owner.
at 94,825 milesPhoenix, AZ
UNKNOWN OR OTHER
ON 12/27/18, I HEARD AN EXCESSIVE RATTLING NOISE COMING FROM THE DASH. WHEN I PARKED THE CAR, AND THE VEHICLE WAS STATIONARY, I LEANED FORWARD TO SEE IF THERE WAS SOMETHING ON THE DASH, AND NOTICED THE DASH HAD CRACKED OVER THE DRIVER'S SIDE INSTRUMENT PANEL / AIRBAG. THE DASH ALSO CRACKED OVER THE LEFT SIDE ABOVE THE GLOVE BOX/AIRBAG AREA. THE CRACK WAS THE SOURCE OF THE RATTLING. THIS VEHICLE IS PARKED IN A GARAGE AND HAS NOT BEEN EXPOSED TO EXCESSIVE SUNLIGHT. NOR HAS THE VEHICLE EVER BEEN IN AN ACCIDENT.
NHTSA complaint #11166226 — an unverified report by a vehicle owner.
Jonesboro, AR
UNKNOWN OR OTHER
VEHICLE DASHBOARD CRACKED ALL ACROSS. VEHICLE ALWAYS PARKED IN GARAGE. NEVER IN ACCIDENT. NOTICED SUMMER OF 2018. REPORTED TO DEALERSHIP. IN PROCESS OF TRYING TO GET COVERED UNDER MY EXTENDED WARRANTY. THIS PROBLEM SHOULD BE A RECALL AFTER READING ALL OF THE COMPLAINTS.
NHTSA complaint #11149803 — an unverified report by a vehicle owner.
at 50,000 milesFayetteville, AR
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES THAT APPEAR TO BE IN DANGER OF PROJECTING SHARDS OF HARD PLASTIC WHEN THE AIRBAGS DEPLOY. THESE CRACKS BEGAN ON THEIR OWN AND NOT AS A RESULT OF ABUSE OR ACCIDENT.
NHTSA complaint #11115207 — an unverified report by a vehicle owner.
Arlington, VA
UNKNOWN OR OTHER
VERY LARGE CRACK IN THE DASHBOARD EXTENDING FROM PASSENGER SIDE AIR BAG TO THE INSTRUMENT PANEL. THIS IS DEFECT IN DESIGN/CONSTRUCTION AND WILL AFFECT PASSENGER AIR BAG EFFECTIVENESS AND SAFETY OF OCCUPANTS IF PIECES OF THE DASH ARE PROJECTED OUTWARDS AT A HIGH RATE OF SPEED. THIS IS UNACCEPTABLE. GMC NEEDS TO INITIATE A VOLUNTARY RECALL IMMEDIATELY.
NHTSA complaint #11066598 — an unverified report by a vehicle owner.
at 40,000 milesToledo, OH
UNKNOWN OR OTHER
CRACKED DASHBOARD THAT MAY IMPACT AIRBAGS. THIS POSES A COMMUNITY HAZARD TO THOSE DRIVING.
NHTSA complaint #11051114 — an unverified report by a vehicle owner.