FaultScore

FaultScore report

2012 Harley-Davidson Flhx problems

Owners have filed 16 complaints about the 2012 Harley-Davidson Flhx with NHTSA between 2012 and 2022. The largest single group is the brakes. Across this model's run it ranks 5 of 8 worst.

D

FaultScore 65/100

Higher is worse. Measured against the other years of the Harley-Davidson Flhx.

How this is worked out

The numbers

16

Complaints

1

Crashes reported

0

Fires reported

2

Injuries reported

26,300 mi

Median mileage at failure

Half of reported failures happened before this

85%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 97 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Harley-Davidson Flhx. 50 means typical for this model; 100 means roughly double.
Severity — 97
18.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
85% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Harley-Davidson Flhx

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Harley-Davidson Flhx

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 8 50.0%

1 crashes, 0 fires · median 25,500 mi

Tires 2 12.5%

Median failure at 6,350 miles

Transmission & Drivetrain 2 12.5%

Median failure at 28,000 miles

Wheels 1 6.3%

Median failure at 28,000 miles

Body & Structure 1 6.3%

Median failure at 26,300 miles

Electrical System 1 6.3%

Median failure at 800 miles

Engine & Cooling 1 6.3%

Median failure at 27,405 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 7.7%
1,000 – 9,999 miles 1 7.7%
10,000 – 24,999 miles 4 30.8%
25,000 – 49,999 miles 7 53.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2012 peak 1 Oct 2022

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 38,589 miles Monroe, NC Crash 1 injured

SERVICE BRAKES

FRONT BRAKES COMPLETE FAILURE RESULTING IN AN ACCIDENT. ABS FAILED & INSTEAD OF REVERTING TO NON ABS IT LOCKED OUT THE BRAKE SYSTEM RESULTING IN NO BRAKES. THIS IS A DESIGN FLAW ON 2008 & UP HARLEY'S WITH ABS. I BELIEVE THAT AN INVESTIGATION & RECALL ARE IN ORDER PLEASE. I WAS SLIGHTLY INJURED, THIS CAN LEAD TO FATALITIES!!

NHTSA complaint #11338998 — an unverified report by a vehicle owner.

at 30,000 miles Lake Worth, FL 1 injured

SERVICE BRAKES

I WAS DRIVING AT 40 MPH ON A 45 MPH 6 LANE COUNTY ROAD AND A CAR CUT IN FRONT OF ME. I DOWNSHIFTED ONE GEAR AND GRABBED THE FRONT BRAKE LEVER AND STEPPED ON REAR BRAKE PEDAL. THEY WERE BOTH AS HARD AS A ROCK AND I HAD NO BRAKES. I JUMPED THE CURB AND ROLLED INTO A GRASSY EMBANKMENT AND THE BIKE FELL ON ME. I HAD NO BRAKES AND RODE HOME WITH A CAR BEHIND ME WITH FLASHERS ON, LESS THAN ONE MILE HOME.

NHTSA complaint #11155622 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sioux Falls, SD

SERVICE BRAKES

My front brake lever froze and can not be pulled in on my 2012 Harley Davidson motorcycle. Dealership is saying brake pistons are froze up and ABS module will need to be replaced. I’ve owned the bike 6 years and have never been told the brake fluid needed to flushed every 2 years. There was a recall on this issue but only for years 2008-2011 and my bike is 2012, but was built on 2011. I never received recall notice.

NHTSA complaint #11489040 — an unverified report by a vehicle owner.

at 19,000 miles Indialantic, FL

SERVICE BRAKES

2012 HARLEY STREET GLIDE ABS CONTROL MODULE IS FAILING. CAUSING THE FRONT BRAKE LEVER TO BECOME ROCK HARD AND UNUSABLE. SAME EXACT MODULE THAT WAS RECALLED ON 2008-2010 WAS ALSO USED IN 2011-2013. EXTREME SAFETY HAZARD AS YOU CAN NOT STOP IF SOMEONE PULLS OUT IN FRONT OF YOU.

NHTSA complaint #11390099 — an unverified report by a vehicle owner.

at 38,589 miles Monroe, NC Crash 1 injured

SERVICE BRAKES

FRONT BRAKES COMPLETE FAILURE RESULTING IN AN ACCIDENT. ABS FAILED & INSTEAD OF REVERTING TO NON ABS IT LOCKED OUT THE BRAKE SYSTEM RESULTING IN NO BRAKES. THIS IS A DESIGN FLAW ON 2008 & UP HARLEY'S WITH ABS. I BELIEVE THAT AN INVESTIGATION & RECALL ARE IN ORDER PLEASE. I WAS SLIGHTLY INJURED, THIS CAN LEAD TO FATALITIES!!

NHTSA complaint #11338998 — an unverified report by a vehicle owner.

Burnsville, WV

SERVICE BRAKES

THE ABS CONTROL MODULE FAILED CAUSING LOSS OF BRAKES. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A COMMON PROBLEM WITH HARLEY DAVIDSON ABS BRAKE SYSTEMS. THERE WAS NO INDICATOR LIGHT OR WARNING THAT THE PROBLEM EXISTED JUST SUDDEN BRAKE FAILURE. LUCKILY I WAS JUST MOVING THE MOTORCYCLE AROUND THE YARD WHEN THE PROBLEM OCCURRED AND WAS ABLE TO SAFELY ROLL TO A STOP. HAD THIS HAPPENED AT HIGHWAY SPEEDS OR IN TRAFFIC THE RESULTS COULD HAVE BEEN CATASTROPHIC. THIS VEHICLE HAS LESS THAN 8,000 MILES ON IT AND IS GARAGE KEPT IN A CLIMATE CONTROLLED BUILDING. ANY HELP OR ADVISE WOULD BE APPRECIATED AND I HOPE THIS CAN HELP OR POSSIBLY SAVE THE LIVES OF OTHER RIDERS.

NHTSA complaint #11229574 — an unverified report by a vehicle owner.

at 17,800 miles Murfreesboro, TN

SERVICE BRAKES

THE FRONT BRAKES WERE FINE GOING TO WORK BUT WHEN I LEFT WORK THE FRONT BRAKE LEVER WAS STIFF AS A BOARD AND HAD NO FRONT BRAKES. THE BIKE WAS NOT IN MOTION WHEN I DISCOVERED THE PROBLEM.

NHTSA complaint #11219337 — an unverified report by a vehicle owner.

at 30,000 miles Lake Worth, FL 1 injured

SERVICE BRAKES

I WAS DRIVING AT 40 MPH ON A 45 MPH 6 LANE COUNTY ROAD AND A CAR CUT IN FRONT OF ME. I DOWNSHIFTED ONE GEAR AND GRABBED THE FRONT BRAKE LEVER AND STEPPED ON REAR BRAKE PEDAL. THEY WERE BOTH AS HARD AS A ROCK AND I HAD NO BRAKES. I JUMPED THE CURB AND ROLLED INTO A GRASSY EMBANKMENT AND THE BIKE FELL ON ME. I HAD NO BRAKES AND RODE HOME WITH A CAR BEHIND ME WITH FLASHERS ON, LESS THAN ONE MILE HOME.

NHTSA complaint #11155622 — an unverified report by a vehicle owner.

at 36,500 miles Clarksville, TN

SERVICE BRAKES

FRONT BAKE IS HARD TO APPLY UPON START UP. IT HAS ALSO BEEN HARD A FEW TIMES AFTER THE MOTORCYCLE HAS BEEN RIDDEN FOR A LITTLE.

NHTSA complaint #11132203 — an unverified report by a vehicle owner.

at 21,000 miles Canonsburg, PA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON STREET GLIDE (FLHX). WHILE PARKING THE MOTORCYCLE, THE BRAKES FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (STEEL CITY HARLEY-DAVIDSON, 1375 WASHINGTON RD, WASHINGTON, PA 15301) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 21,000. *TT CARFAX NOT ABLE TO DISPLAY VIN RECORD UPDATED 9/26/18

NHTSA complaint #11074540 — an unverified report by a vehicle owner.

at 28,000 miles Brooklyn, NY

WHEELS

TL* THE CONTACT OWNS A 2012 HARLEY-DAVIDSON STREET GLIDE FLHX MOTORCYCLE. WHILE DRIVING APPROXIMATELY 50 MPH AND APPLYING THE BRAKES, A VIBRATION OCCURRED UNDER THE CHASSIS. THE VEHICLE WAS TAKEN TO HARLEY-DAVIDSON OF NASSAU COUNTY (LOCATED ON SUNRISE HIGH, BELLMORE, NY 11710) WHERE IT WAS DIAGNOSED THAT THE AFTERMARKET PRODUCTION OF THE CUSTOM RIMS AND ROUTER THAT WERE ATTACHED TO THE WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

NHTSA complaint #11012874 — an unverified report by a vehicle owner.

Alvin, TX

POWER TRAIN

HAVE A HEEL TO TOE SHIFTER... FRIEND FROM A MAJOR HARLEY DEALER LOOKED OVER THE BIKE AND NOTICED THE SHIFTER ARM HAS SLIPPED AWAY FROM THE TRANSMISSION, SO IT SLIDES UP AND DOWN THE SPLINED SHAFT FROM THE TRANSMISSION MAKING IT LOOSE AND COULD FALL OFF...HAVE SEEN RECALLS FOR THIS BUT NOT FOR MY VIN!?

NHTSA complaint #10979112 — an unverified report by a vehicle owner.

at 26,300 miles Greeley, CO

STRUCTURE:BODY

THE RIGHT HAND SADDLE BAG FELL OFF DURING A RIDE. HAVE OWNED THIS STYLE BAG FOR THE LAST 25 YEARS AND KNOW THEY WERE SECURE PRIOR TO THIS RIDE. MATT G. FROM CUSTOMER SERVICE DENIES ANY RESPONSIBILITY FOR HARLEY DAVIDSON. FORTUNATELY I WAS ONLY TRAVELING AT 40MPH AND NOBODY WAS FOLLOWING ME.

NHTSA complaint #10823438 — an unverified report by a vehicle owner.

at 27,405 miles Sturgis, SD, SD

ENGINE

MOTORCYCLE SURGES UNEXPECTEDLY AND THEN ALSO LOSES THROTTLE CONTROL. THE FIRST INCIDENT I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC AND AS SOON AS I GOT INTO THE TRAFFIC LANE MOTORCYCLE LOST ALL THROTTLE RESPONSE BUT MOTOR WAS STILL RUNNING. TRAFFIC WAS A 4 LANE STREET WITH SPEED POSTED AT 35 MPH. THERE WAS NO SHOULDER AND ONLY A CURB. I HAD NOWHERE TO PULL OVER. I ALMOST GOT HIT BY SEVERAL PASSING VEHICLES. I HAD A CHECK ENGINE LIGHT COME ON AT THE TIME I LOST THROTTLE RESPONSE. I SHUT OFF IGNITION AND CYCLED POWER A FEW TIMES AND THE LIGHT WENT OFF AND I HAD THROTTLE RESPONSE AGAIN. THE CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES AND WENT INTO WHAT HARLEY DAVIDSON REPAIR CALLS LIMP MODE. I HAVE HAD THE BIKE IN SERVICE SHOP SEVERAL TIMES WITH NO PREVAIL ON FIXING PROBLEM. THE OTHER ITEM THE MOTORCYCLE IS DOING IS, THE BIKE THROTTLE SURGES UNEXPECTEDLY. I WAS PULLING UP TO A TRAFFIC LIGHT, JUST AS I WAS GOING TO STOP THE THROTTLE REVVED UP CAUSING ME TO GO INTO THE INTERSECTION ALMOST GETTING HIT AND LOSING CONTROL OF THE BIKE. I BELIEVE THE PROBLEMS IS RELATED TO THE ELECTRICAL OR COMPUTER SYSTEM OF THE BIKE. THE REPAIR SHOP SAYS ?IT?S A LOOSE WIRE OR CONNECTION? BUT THEY HAVE SPENT SEVERAL HOURS OVER SEVERAL MONTHS TRYING TO FIND IT. BOTH THE UNEXPECTEDLY SURGES AND LOSS OF THROTTLE CONTROL HAVE HAPPENED SEVERAL MORE TIMES. THIS IS A VERY DANGEROUS SITUATION. I HAVE ALMOST LOST CONTROL OF THE BIKE SEVERAL TIME BECAUSE OF IT.

NHTSA complaint #10761697 — an unverified report by a vehicle owner.

at 28,000 miles Nicaso, CA

POWER TRAIN

WHILE TRAVELING AT SPEED LIMIT I ATTEMPTED TO EXIT HIGHWAY 101 SOUTHBOUND IN NOVATO CALIFORNIA. UPON BRAKING AND DOWNSHIFTING I REALIZED THE ENTIRE FOOT SHIFTER WAS MISSING. THE VEHICLE WAS IN SIXTH FEAR AND I HAD TO INITIATE EMERGENCY BRAKING TO AVOID LOSING CONTROL OF THE BIKE ON THE EXIT RAMP. THE BIKE WAS THEN STUCK IN SIXTH GEAR AND COULD NOT BE DRIVEN FURTHER. UPON OBTAINING REPLACEMENT PARTS AND INSTALLING THE SAME THE LOCAL DEALER HAD ADVISED ME THAT THIS WAS A COMMON PROBLEM WITH SOME OF THE NEWER HARLEY MODELS AND THAT HAVE HEARD MANY HARROWING STORIES FROM RIDERS LIKE MYSELF THAT HAD BEEN INVOLVED IN A NEAR MISHAP DUE TO THIS DEFECT, ATTEMPTING TO STOP AND SLOW A 800 POUND BIKE WITH A 210 POUND RIDER AND A 150 PASSENGER AS WELL AS LUGGAGE IS NOT AN EASY TASK WHEN THERE IS NO SHIFTER TO DOWN GEAR AND SLOW THE VEHICLE. DEALER REPORTS HARLEY IS AWARE OF THE PROBLEM ATTRIBUTED TO FAULTY PARTS AND AFFIXMENT BUT TO DATE HAS DONE NOTHING . MY PART REPLACEMENT WAS COVERED UNDER AN EXTENDED WARRANTY PLAN. THIS SITUATION IS A DEATH OR SERIOUS INJURY WAITING TO OCCUR IN MY OPINION....UPDATED 10/01/15

NHTSA complaint #10735887 — an unverified report by a vehicle owner.

at 1,500 miles Wayne, NJ

TIRES

FRONT TIRE ON MY 2012 HARLEY DAVIDSON FLHX STREET GLIDE HAS CRACKED SIDEWALLS.TIRE IS THE ORIGINAL TIRE WITH 1500 MILES WEAR .REAR TIRE DOES NOT HAVE THIS CRACKING.HARLEY DAVIDSON DEALER ([XXX])STATES ITS AN ENVIRONMENTAL ISSUE THAT CAUSED TIRE DAMAGE. BIKE IS KEPT IN A HEATED GARAGE,ON WOODEN BOARDS AND IS NEVER RIDDEN IN OR SEEN RAIN.SEARCH OF ONLINE FORUMS SHOWS THAT THERE ARE OTHER PEOPLE WITH THIS SAME ISSUE,ALTHOUGH I CAN NOT VOUCH FOR THE WAY THEIR BIKES ARE KEPT AND MAINTAINED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10597700 — an unverified report by a vehicle owner.

at 11,200 miles Salem, MO

TIRES

2012 HARLEY DAVIDSON FLHX-11200 MILES. SIDEWALL CRACK ON THE FRONT TIRE. ITS THE HARLEY DAVIDSON DUNLOP TIRE D408F. TIRE SIZE IS A 130/70B18 63H. I HAVE HAD TO PUT 4 FRONT TIRES ON IT SINCE I HAVE PURCHASED THE BIKE NEW LAST YEAR. MY LAST TWO FRONT TIRES ONLY LASTED 1000 MILES AND STARTED CRACKING. NOTIFIED HARLEY DAVIDSON. DEALERSHIP REPLACED EVERY TIRE FOR FREE. I HAVE BEEN TOLD IT IS A COMMON PROBLEM WITH THESE TIRES.

NHTSA complaint #10474276 — an unverified report by a vehicle owner.

at 800 miles Lewisburg, OH

ELECTRICAL SYSTEM

BATTERY AND CHECK ENGINE LIGHT ON AND VOLTMETER DROPPING.

NHTSA complaint #10459826 — an unverified report by a vehicle owner.