Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Harley-Davidson Road King
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
327.3%
Median failure at 50 miles
Brakes
218.2%
Median failure at 5,000 miles
Tires
19.1%
Median failure at 3,000 miles
Fuel & Propulsion
19.1%
Median failure at 13,100 miles
Acceleration & Cruise Control
19.1%
Electrical System
19.1%
Transmission & Drivetrain
19.1%
Engine & Cooling
19.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
233.3%
1,000 – 9,999 miles
350.0%
10,000 – 24,999 miles
116.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2004peak 3Aug 2007
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Buffalo, NY1 injured
POWER TRAIN
HARLEY DAVIDSON ROADKING 2004 PURCHASED NEW. GEAR SHIFTER WENT "FLACID" AND I WAS UNABLE TO SHIFT INTO ANY GEAR. THIS HAPPENED ONCE IN 2004; TWICE IN 2005; TWICE IN 2006; AND ONCE LAST WEEK IN 2007. EACH TIME THE GEAR SHIFTER WAS TIGHTENED BY THE AMERICAN HARLEY DEALER HERE IN WESTERN NEW YORK; AND ONE TIME IN 2006 HARLEY REPLACED THE GEAR SHIFTER. ON SUCH A NEW BIKE, IT MAKES NO SENSE THAT THIS SAME PROBLEM CONTINUES TO REOCCUR. I COULD BE THROWN OVER THE HANDLEBARS TO MY DEATH IF THIS PROBLEM OCCURS AT A HIGH RATE OF SPEED. THIS BIKE IS ONLY 3 YEARS OLD, AND I'M WONDERING IF THIS IS ANOTHER "CHINA" PRODUCT THAT NEEDS TO BE RECALLED DUE TO CHEAP STEEL!!! AMERICAN HARLEY CHARGED FOR LABOR THE TIME THAT THEY REPLACED THE GEAR SHIFTER, BUT THEY DID REIMBURSE ME FOR THE PART.
NHTSA complaint #10198293 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Buffalo, NY1 injured
POWER TRAIN
HARLEY DAVIDSON ROADKING 2004 PURCHASED NEW. GEAR SHIFTER WENT "FLACID" AND I WAS UNABLE TO SHIFT INTO ANY GEAR. THIS HAPPENED ONCE IN 2004; TWICE IN 2005; TWICE IN 2006; AND ONCE LAST WEEK IN 2007. EACH TIME THE GEAR SHIFTER WAS TIGHTENED BY THE AMERICAN HARLEY DEALER HERE IN WESTERN NEW YORK; AND ONE TIME IN 2006 HARLEY REPLACED THE GEAR SHIFTER. ON SUCH A NEW BIKE, IT MAKES NO SENSE THAT THIS SAME PROBLEM CONTINUES TO REOCCUR. I COULD BE THROWN OVER THE HANDLEBARS TO MY DEATH IF THIS PROBLEM OCCURS AT A HIGH RATE OF SPEED. THIS BIKE IS ONLY 3 YEARS OLD, AND I'M WONDERING IF THIS IS ANOTHER "CHINA" PRODUCT THAT NEEDS TO BE RECALLED DUE TO CHEAP STEEL!!! AMERICAN HARLEY CHARGED FOR LABOR THE TIME THAT THEY REPLACED THE GEAR SHIFTER, BUT THEY DID REIMBURSE ME FOR THE PART.
NHTSA complaint #10198293 — an unverified report by a vehicle owner.
Skiatook, OK
ELECTRICAL SYSTEM:HORN
HORN GETS WORSE AND BECOMES INAUDIBLE. THE HARLEY MOTOR COMPANY SHOULD RECALL AND REPLACE ALL HORNS WITH BETTER QUALITY PARTS. MINE HAS BEEN REPLACED AT MY COST.
NHTSA complaint #10137366 — an unverified report by a vehicle owner.
at 13,100 milesFlora, IL
FUEL SYSTEM, GASOLINE
DT: THE CALLER HAD WARRANTY WORK DONE ON GAS TANK LINE AND THE REPLACEMENT PART WAS OF THE SAME DESIGN ONLY SHORTER. THE CALLER SAID THE LINE FROM THE GAS PUMP WAS RUBBING ON TANK AND CAUSING A HOLE IN THE LINE INSIDE THE TANK. DEALER SAID THE REPLACEMENT PART WILL FAIL. THE CALLER DID NOT HAVE A PROBLEM YET WITH REPLACEMENT PART. MANUFACTURER HAS NOT BEEN CONTACTED YET.
NHTSA complaint #10134022 — an unverified report by a vehicle owner.
Sandy, UT
VEHICLE SPEED CONTROL
DT: CONSUMER STATES: MOTOR CUTS OUT UPON ACCELERATION FROM STOP OR IF STARTING THE MOTORCYCLE AND MAKING A TURN. ALSO, IT CUTS OUT. IT MAKES A NOISE PRESSURE RELEASE OF THE AIR.
NHTSA complaint #10121991 — an unverified report by a vehicle owner.
at 50 milesRound Rock, TX
SUSPENSION:REAR
I HAVE REPORTED THIS BEFORE BUT HAVE NOT HEARD BACK FROM YOU... CAN YOU PLEASE HELP? POOR HANDLING MOTORCYCLE, 2004 HARLEY DAVIDSON, FLHTCI - MOTORCYCLE TENDED TO WANT TO "PULL" TO THE LEFT, ESPECIALLY WHEN DECELERATING - SEVERAL VISITS TO THE DEALER FOR "ALIGNMENTS" OF THE ENGINE/FRAME/DRIVETRAIN - PROBLEM MINIMIZED BUT NOT ELIMINATED. - "HIGH SPEED WOBBLES" OCCURRED REGULARLY AND WITHOUT NOTICE WHICH I HANDLED BECUASE I AM AN EXPERIENCED RIDER AND VERY FORTUNATE TO HAVE BEEN ABLE TO SURVIVE. - REMOVAL OF TIRE TO REPAIR PUNCTURE AND CHECK OF SWINGARM FOUND THE SWINGARM MOVES LEFT TO RIGHT ABOUT 1/4 INCH.
NHTSA complaint #10091250 — an unverified report by a vehicle owner.
at 3,000 milesDublin, OH
SUSPENSION
PASSING A SEMI TRACTOR TRAILER A ABOUT 70MPH FRONT END STEERING ON NEW 04 ELECTRAGLIDE CLASSIC BEGAN A WOBBLING OF THE FRONT TIRE. IT WAS EXTREMELY NOTICABLE AND NEARLY CAUSED THE BIKE TO GO INTO THE TRACTOR TRAILER. IN ORDER TO SOLVE THE PROBLEM I REDUCED MY SPEED W/O APPLYING BRAKES TO ABOUT 40MPH AND THE WOBBLING FINALLY STOPPED. *AK
NHTSA complaint #10086292 — an unverified report by a vehicle owner.
at 3,000 milesDublin, OH
TIRES
PASSING A SEMI TRACTOR TRAILER A ABOUT 70MPH FRONT END STEERING ON NEW 04 ELECTRAGLIDE CLASSIC BEGAN A WOBBLING OF THE FRONT TIRE. IT WAS EXTREMELY NOTICABLE AND NEARLY CAUSED THE BIKE TO GO INTO THE TRACTOR TRAILER. IN ORDER TO SOLVE THE PROBLEM I REDUCED MY SPEED W/O APPLYING BRAKES TO ABOUT 40MPH AND THE WOBBLING FINALLY STOPPED. *AK
NHTSA complaint #10086292 — an unverified report by a vehicle owner.
at 5,000 milesAlbuquerque, NM
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING THERE WOULD BE A LOUD GRINDING NOISE, WHICH COULD CAUSE EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10087113 — an unverified report by a vehicle owner.
at 20 milesRound Rock, TX
SUSPENSION
MOTORCYCLE STABILITY ISSUE. I PURCHASED NEW WITH ABOUT 20 TEST MILES, AN FLHTCI, 2004, HARLEY DAVIDSON MOTORCYLE. IMMEDIATELY UPON RIDING I FOUND IT "PULLED" TO THE LEFT, ESPECIALLY WHEN YOU ROLL OFF THE THROTTLE(DECELERATE). THE AMOUNT OF DEFLECTION WOULD HAVE CAUSED A SWERVE INTO ONCOMING TRAFFIC HAD I NOT BEEN AN EXPERIENCED RIDER. DEALER HAS MADE SEVERAL ATTEMPTS BUT IS UNABLE TO RESOLVE THE ISSUE.
NHTSA complaint #10082583 — an unverified report by a vehicle owner.
Tallahassee, FL
SERVICE BRAKES, HYDRAULIC
THE DEALERSHIP REPLACED THE FRONT ROTORS AND PADS . HOWEVER THE PROBLEM STILL EXISTED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #10074196 — an unverified report by a vehicle owner.
Homestead, FL
ENGINE AND ENGINE COOLING
WITHOUT WARNING, THE MOTORCYCLE LOST POWER WHEN RIDING AT ANY SPEED. THIS CAUSED THE CONSUMER TO DRIFT TO THE SIDE OF THE ROAD. THE CONSUMER CONTACTED THE DEALERSHIP ABOUT THIS ISSUE. *AK *SC
NHTSA complaint #10071707 — an unverified report by a vehicle owner.