Owners have filed 112 complaints
about the 2015 Harley-Davidson XG750 with NHTSA between 2014 and 2021.
The largest single group is the fuel & propulsion.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
9081.8%
1,000 – 9,999 miles
1614.5%
10,000 – 24,999 miles
21.8%
25,000 – 49,999 miles
21.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2014peak 32Jul 2021
NHTSA investigations into the 2015 Harley-Davidson XG750
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE15015Opened 20 Apr 2015Closed 18 Aug 2015FUEL SYSTEM, GASOLINE:DELIVERY
Inconsistent Throttle Response
This investigation was opened on April 20, 2015 to investigate reports of inconsistent throttle control on all MY 2015 HD XG750 and XG500 motorcycles.At the time, ODI had 14 consumer complaints and no crashes reported.At the time of closing this investigation ODI has 51 reports (6 of which allege a crash occurred). In addition to requesting information from Harley-Davidson (HD), ODI interviewed complainants and dealer service/parts department personnel.ODI staff also test rode one of the crash bikes to experience the alleged condition first-hand.At low fuel levels (typically below .8 gallon),...
Recalls on the 2015 Harley-Davidson XG750
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V474000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet.
Risk: If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
15V217000
EXTERIOR LIGHTING
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflector assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
14V536000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly.
Risk: If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 124 milesHarrisburg, PACrash1 injured
SERVICE BRAKES
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.
NHTSA complaint #11187096 — an unverified report by a vehicle owner.
at 124 milesHarrisburg, PACrash1 injured
FUEL/PROPULSION SYSTEM
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.
NHTSA complaint #11187096 — an unverified report by a vehicle owner.
at 2,000 milesAustin, TXCrash1 injured
SERVICE BRAKES
THE HARLEY-DAVIDSON STREET 750 HAS BRAKE FAILURES. THE FAILURES ARE SYSTEMIC TO THE REAR BRAKE CYLINDER CAUSING. I HAVE ACTUALLY HAVE THE LINKAGE BRAKE OFF BECAUSE OF NO THREAD LOCK BUT THE REAR BRAKE JUST SLIDES OVER THE ROTOR AND NEVER STOP THE BIKE ON IT OWN. HD SOLUTION IS TO INSTALL THE SAME DEFECTIVE PART. BIKE NEEDS A RECALL. BELOW IS INDEPENDENT TEST DOCUMENTING THE FAILURES. HTTP://LANESPLITTER.JALOPNIK.COM/HARLEY-DAVIDSON-STREET-750S-BRAKES-COMPLETELY-FAIL-IN-M-1729350316 THE ONLY THINK THAT WILL MAKE HD FIX THIS DEFECT IS A GOV RECALL OR DEATHS AND LAWSUITS. I HAVE INCLUDED A DOCUMENT OF AN EMAIL I SENT TO COWBOY HD OF AUSTIN. DESCRIBING ALL THE PROBLEMS I HAD WITH THE BIKE.
NHTSA complaint #10983085 — an unverified report by a vehicle owner.
at 826 milesWest Carrollton, OHCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON XG750. WHILE DRIVING AT 5 MPH, THE MOTORCYCLE PERFORMED AS IF IT WOULD STALL. THE VEHICLE UNEXPECTEDLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH INTO A CEMENT MEDIAN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND LEFT LEG, A CONTUSION TO THE RIGHT SHIN AND KNUCKLE, AND LEFT WRIST DISLOCATION THAT REQUIRED MEDICAL ATTENTION. THE MOTORCYCLE WAS TOWED TO THE DEALER AFTER THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 826.
NHTSA complaint #10760677 — an unverified report by a vehicle owner.
at 165 milesMurrysville, PACrash
FUEL/PROPULSION SYSTEM
AT ABOUT 70 MILES ON A FULL TANK OF GAS, MY XG750, WHEN STOPPING AND GOING IT FELT AS THOUGH IT HAD NO POWER AND THEN SURGED. THIS HAPPENED EVERYTIME I STOPPED AND WOULD GO. THE FUEL LIGHT WOULD FLICKER ON AND OFF BUT WOULD GO OUT ONCE IT STOPPED SURGING. I STOPPED AND FILLED UP THE GAS TANK. ONCE FULL THE SURGING STOPPED. AFTER THAT I WAS AFRAID TO RIDE OVER 50 MILES WITHOUT GETTING MORE GAS. THIS PAST SUNDAY I WAS JUST PULLING OUT OF MY DRIVEWAY WHEN IT OCCURED AGAIN. I WAS JUST AT 60 MILES AND WAS GOING TO GET GAS. THIS TIME IT SURGE WHILE I WAS MAKING A LEFT TURN. THE SURGE CAUSED THE BIKE TO JUMP AND I STARTED TO LOSE CONTROL. I GOT THE BIKE STOPPED BUT BECAUSE OF THE ANGLE OF THE BIKE IT FELL ON ITS LEFT SIDE AND I WENT DOWN ON MY KNEE. THE BIKE SUFFERED WHAT APPEARES TO BE MINOR DAMAGE. BENT CLUTCH, SCUFFED HANDLE AND FOOT PEG. THE GEAR SELECTOR ALSO BENT AND NOW WILL ONLY START IN NEUTRAL. THIS IS DEFINATELY A FUEL DELIVERY RELATED PROBLEM BASED ON THE AMOUNT OF GAS IN THE TANK. THIS COULD HAVE BEEN A LOT WORSE IF I WAS IN TRAFFIC OR EVEN GOING AT SPEED. NOW I HAVE A DAMAGED BIKE AND WHAT I FEEL IS NOT A SAFE BIKE TO RIDE.
NHTSA complaint #10747720 — an unverified report by a vehicle owner.
at 1,881 milesOAK Harbor, WACrash1 injured
UNKNOWN OR OTHER
I'VE BEEN RIDING MOTORCYCLES FOR ABOUT 10 YEARS NOW. WENT FOR A RIDE ON FRIDAY THE 26 OF JUNE ON THE ISLAND I LIVE ON WITH A FRIEND. I WAS ON A 25 MILE SPEED LIMIT ROAD APPROACHING A DOWN HILL TURN TO THE LEFT. I ENTERED THE TURN MAINTAINING COVER ON BRAKES AND CLUTCH. AS I STARTED LEANING THE BIKE INTO THE TURN THE MOTORCYCLE SURGED THE FUEL BY CUTTING OFF AND COMING BACK ON RAPIDLY GIVING ME TOO MUCH TORQUE. I TRIED BRAKING AND DOWN SHIFTING CAUSING MY REAR WHEEL TO LOCK UP AND SENDING ME SIDEWAYS INTO THE GUARD RAIL. I PINNED MY LEG IN BETWEEN THE GUARD RAIL AND THE MOTORCYCLE CAUSING THE REST OF MY BODY AND HEAD TO HIT ALL OF THE GUARD RAIL AS WELL BEFORE FLIPPING OFF THE BIKE AND LANDING ON MY BACK. LUCKILY FOR ME, MY INJURIES WERE LIMITED TO MUSCLE SORENESS AND NO BROKEN BONES. I JUST FILLED A COMPLAINT LAST WEEK AS WELL ABOUT THE LEAP AND LAG SURGING ISSUE THIS MOTORCYCLE IS HAVING. HARLEY-DAVIDSON NEEDS TO MAKE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS SEVERELY INJURED!!
NHTSA complaint #10731148 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Melbourne, FL
POWER TRAIN
My Street 750 has 11,800 miles. While riding at 65 mph, sudden loss of drive. Pulled over to notice the motorcycle's belt missing and debris on the belt guide and the back wheel. The bolt holding the front sprocket was out of place and made a hole in the cover. The front sprocket was out of place. I was able to walk back my path and found the belt shredded.
NHTSA complaint #11424615 — an unverified report by a vehicle owner.
at 14,000 milesSanta Clara, CA
SERVICE BRAKES
I RECENTLY BOUGHT A 2015 HARLEY DAVIDSON XG750 FROM A DEALERSHIP. I'VE RIDDEN THE BIKE FOR ABOUT 6 MONTHS AND THE REAR BRAKES WENT OUT. THE MAINTENANCE WAS CURRENT THROUGH THE HARLEY DAVIDSON DEALERSHIP, BUT AFTER A 30 MIN RIDE, THE REAR BRAKES WENT FROM SOGGY TO NIL.
NHTSA complaint #11322920 — an unverified report by a vehicle owner.
at 124 milesHarrisburg, PACrash1 injured
SERVICE BRAKES
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.
NHTSA complaint #11187096 — an unverified report by a vehicle owner.
at 124 milesHarrisburg, PACrash1 injured
FUEL/PROPULSION SYSTEM
I COMPLAINED ABOUT THE PERFORMANCE OF THE BIKE AND THE DEALER TOLD ME THAT I HAD TO JUST BREAK IT IN. I HAD OTHER PERSONS RIDE IT AND TOLD ME THAT PERHAPS IT WAS THE THROTTLE AND OR FUEL INJECTOR. I CALLED AND COMPLAINED AGAIN AND THEY SAID THAT I NEEDED TO JUST RIDE IT MORE AND GET USE TO IT. I SAID IT WAS LOSING POWER AND MAYBE THE INJECTOR WAS CLOGGED. I TOOK IT TO A LOCAL MECHANIC WHO THEN SAID THAT BECAUSE IT'S UNDER A WARRANTY AND THE FUEL INJECTOR IS COMPUTERIZED THAT THE BIKE SHOULD BE LOOKED AT BY THE DEALER. I CALLED THE DEALER AGAIN AND EXPLAINED TO THE TECH WHAT I WAS TOLD. HE SAID WE WILL MAKE SOME ADJUSTMENTS AND SEE WHAT HAPPENS. HE SAID I CAN HAVE A TRAILER PICK IT UP AT MY COST OF $50 OR SO EACH WAY. UNFORTUNATELY, WORK GOT IN THE WAY AND COULD NOT TAKE IT. THE NEXT SEASON IN 2017 I HAD THE SAME ISSUE EXPECT THIS TIME IT CAUSED MY ACCIDENT. THIS PROPELLING OF FUEL ALL AT ONCE TO MY BIKE ALMOST KILLED ME AND INJURED ME SEVERELY. THE FUEL GAUGE WENT ON AS I WAS ROLLING TO A STOP AND CONTINUED THROUGH IN FIRST OR SECOND GEAR AND THEN SUDDENLY THE BIKE BOGGED DOWN AND ACCELERATED ALMOST ON IT'S WITH SUCH INTENSITY I LOST CONTROL. HIT FRONT AND BACK BREAK BUT BACK FAILED TO ENGAGE ENOUGH TO KEEP ME STRAIGHT ENDED UP LIFTING BACK TIRE AND FLYING OVER HANDLE BARS.
NHTSA complaint #11187096 — an unverified report by a vehicle owner.
at 38,000 milesBradenton, FL
POWER TRAIN
WHILE AT HIGHWAY SPEED, 65MPH, FRONT BELT PULLEY BOLT BROKE CAUSING PULLEY TO DISLODGE. CAUSES BELT TO WRAP AROUND SHAFT AND JAM LOCKING REAR WHEEL. LUCKILY THE PULLEY DID NOT FALL OFF BELT GUARD AND HIT MYSELF OR ANY OTHER VEHICLES. THIS HAS NOT BEEN ADJUSTED DUE TO NOT NEEDING NEW BELT, AND WAS AT SAME SPECS FROM FACTORY. UPON RESEARCH, FOUND MULTIPLE OWNERS SAME YEAR HAVING SAME FAILURES. SO FAR NO ONE HAS WRECKED OR CAUSED INJURY, HOWEVER HAD I BEEN INEXPERIENCED I LIKELY WOULD HAVE. UPON CONTACTING MY LOCAL DEALER WHERE PURCHASED I WAS TOLD THAT HUMIDITY COULD WEAKEN THE BOLT AND CAUSE FAILURE. THIS WAS FEB 27 @ 1330. WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTICS AND REPAIR. I'M SURPRISED THAT HUMIDITY COULD BE BLAMED FOR FAILURE, AND THEN HAVE TO PAY FOR REPAIR. I OPTED TO REMOVE BROKEN BOLT ON OWN WITH BASIC TOOLS PREVIOUSLY . DID NOT WANT TO ASSIST IN WORKING WITH MAIN MANUFACTURER OR INVESTIGATE THE MULTIPLE FAILURES.
NHTSA complaint #11183385 — an unverified report by a vehicle owner.
at 38,000 milesBradenton, FL
WHEELS
WHILE AT HIGHWAY SPEED, 65MPH, FRONT BELT PULLEY BOLT BROKE CAUSING PULLEY TO DISLODGE. CAUSES BELT TO WRAP AROUND SHAFT AND JAM LOCKING REAR WHEEL. LUCKILY THE PULLEY DID NOT FALL OFF BELT GUARD AND HIT MYSELF OR ANY OTHER VEHICLES. THIS HAS NOT BEEN ADJUSTED DUE TO NOT NEEDING NEW BELT, AND WAS AT SAME SPECS FROM FACTORY. UPON RESEARCH, FOUND MULTIPLE OWNERS SAME YEAR HAVING SAME FAILURES. SO FAR NO ONE HAS WRECKED OR CAUSED INJURY, HOWEVER HAD I BEEN INEXPERIENCED I LIKELY WOULD HAVE. UPON CONTACTING MY LOCAL DEALER WHERE PURCHASED I WAS TOLD THAT HUMIDITY COULD WEAKEN THE BOLT AND CAUSE FAILURE. THIS WAS FEB 27 @ 1330. WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTICS AND REPAIR. I'M SURPRISED THAT HUMIDITY COULD BE BLAMED FOR FAILURE, AND THEN HAVE TO PAY FOR REPAIR. I OPTED TO REMOVE BROKEN BOLT ON OWN WITH BASIC TOOLS PREVIOUSLY . DID NOT WANT TO ASSIST IN WORKING WITH MAIN MANUFACTURER OR INVESTIGATE THE MULTIPLE FAILURES.
NHTSA complaint #11183385 — an unverified report by a vehicle owner.
at 2,356 milesWarrensburg, MO
WHEELS
WHILE RIDING AT LOW SPEED ON CITY STREETS, THE STEERING FELT UNUSUALLY TIGHT. UPON ARRIVING HOME, I LIFTED THE FRONT WHEEL OFF OF THE GROUND AND CONFIRMED THAT SOMETHING WAS BINDING IN THE STEERING HEAD, CAUSING INCREASED STEERING EFFORT AND A "NOTCHY" FEELING. I DEEMED THE MOTORCYCLE UNSAFE TO RIDE. SEVERAL DAYS LATER, I DISASSEMBLED THE STEERING HEAD ASSEMBLY TO INSPECT THE BEARINGS AND FOUND EVIDENCE OF WATER INTRUSION. I FOUND THE UPPER BEARING SLIGHTLY RUSTED AND THE LOWER BEARING SUBSTANTIALLY RUSTED, AND DETERMINED THE RUSTED BEARINGS TO BE THE CAUSE OF THE BINDING. WHILE DISASSEMBLING THE MOTORCYCLE, I DISCOVERED THAT ONE FRONT WHEEL BEARING FELT ROUGH. UPON REMOVING AND DISASSEMBLING THE DEFECTIVE WHEEL BEARING, I FOUND IT TO BE RUSTED INTERNALLY. THIS MOTORCYCLE IS THREE YEARS OLD AND HAS ONLY 2,356 MILES ON THE ODOMETER, AND IT REQUIRES NEW STEERING HEAD BEARINGS AND FRONT WHEEL BEARINGS.
NHTSA complaint #11121180 — an unverified report by a vehicle owner.
at 2,356 milesWarrensburg, MO
STEERING
WHILE RIDING AT LOW SPEED ON CITY STREETS, THE STEERING FELT UNUSUALLY TIGHT. UPON ARRIVING HOME, I LIFTED THE FRONT WHEEL OFF OF THE GROUND AND CONFIRMED THAT SOMETHING WAS BINDING IN THE STEERING HEAD, CAUSING INCREASED STEERING EFFORT AND A "NOTCHY" FEELING. I DEEMED THE MOTORCYCLE UNSAFE TO RIDE. SEVERAL DAYS LATER, I DISASSEMBLED THE STEERING HEAD ASSEMBLY TO INSPECT THE BEARINGS AND FOUND EVIDENCE OF WATER INTRUSION. I FOUND THE UPPER BEARING SLIGHTLY RUSTED AND THE LOWER BEARING SUBSTANTIALLY RUSTED, AND DETERMINED THE RUSTED BEARINGS TO BE THE CAUSE OF THE BINDING. WHILE DISASSEMBLING THE MOTORCYCLE, I DISCOVERED THAT ONE FRONT WHEEL BEARING FELT ROUGH. UPON REMOVING AND DISASSEMBLING THE DEFECTIVE WHEEL BEARING, I FOUND IT TO BE RUSTED INTERNALLY. THIS MOTORCYCLE IS THREE YEARS OLD AND HAS ONLY 2,356 MILES ON THE ODOMETER, AND IT REQUIRES NEW STEERING HEAD BEARINGS AND FRONT WHEEL BEARINGS.
NHTSA complaint #11121180 — an unverified report by a vehicle owner.
at 10,000 milesTrenton, NJ
POWER TRAIN
2015 HARLEY DAVIDSON XG 750. PROBLEM WITH NEUTRAL LIGHT FLASHING. WHILE IN NEUTRAL. DEALER REPLACED NEUTRAL SWITCH. NOW THE LIGHT IS INOPERATIVE. OTHER HARLEY DEALERS INFORMED ME THAT THEY HAVE SEEN THE LIGHT FLASH WHILE IN DRIVE GEARS. ALSO MY TRANSMISSION HAS DEVELOPED A CHATTER WHILE SHIFTING WHEN FULLY WARMED UP. HAS BEEN AT DEALER FOR 2 WEEKS.
NHTSA complaint #11021217 — an unverified report by a vehicle owner.
at 1,935 milesHatfield, PA
SERVICE BRAKES
REAR BRAKE MASTER CYLINDER FAILURE. BIKE HAS ONLY 1935 MILES. PADS ARE WITHIN SPECIFICATIONS AND BRAKE SYSTEM PROPERLY ADJUSTED AND BLED BUT UNABLE TO LOCK REAR BRAKE EVEN AT 10 MPH. SHOULD BE RECALLED !
NHTSA complaint #10995815 — an unverified report by a vehicle owner.
at 2,000 milesAustin, TXCrash1 injured
SERVICE BRAKES
THE HARLEY-DAVIDSON STREET 750 HAS BRAKE FAILURES. THE FAILURES ARE SYSTEMIC TO THE REAR BRAKE CYLINDER CAUSING. I HAVE ACTUALLY HAVE THE LINKAGE BRAKE OFF BECAUSE OF NO THREAD LOCK BUT THE REAR BRAKE JUST SLIDES OVER THE ROTOR AND NEVER STOP THE BIKE ON IT OWN. HD SOLUTION IS TO INSTALL THE SAME DEFECTIVE PART. BIKE NEEDS A RECALL. BELOW IS INDEPENDENT TEST DOCUMENTING THE FAILURES. HTTP://LANESPLITTER.JALOPNIK.COM/HARLEY-DAVIDSON-STREET-750S-BRAKES-COMPLETELY-FAIL-IN-M-1729350316 THE ONLY THINK THAT WILL MAKE HD FIX THIS DEFECT IS A GOV RECALL OR DEATHS AND LAWSUITS. I HAVE INCLUDED A DOCUMENT OF AN EMAIL I SENT TO COWBOY HD OF AUSTIN. DESCRIBING ALL THE PROBLEMS I HAD WITH THE BIKE.
NHTSA complaint #10983085 — an unverified report by a vehicle owner.
at 660 milesHouston, TX
SERVICE BRAKES
ON JUNE 24, 2016 TRIED TO PRESS REAR BRAKE PEDAL ALL THE WAY DOWN WHILE SLOWING TO AVOID STOPPED CAR IN FRONT OF ME. COULD NOT DO IT IN NORMAL RIDING POSITION. HAD TO USE ALL FRONT BRAKE. I WAS ON A CITY STREET DURING FORTY MILES AN HOUR.
NHTSA complaint #10876700 — an unverified report by a vehicle owner.
at 7,000 milesHammond, LA
POWER TRAIN
BOLT ON THE FRONT DRIVE PULLEY (MADE OF SOFT METAL) BREAKS WHILE DRIVING AND DRIVE PULLEY COMES LOOSE FROM THE ENGINE DRIVE SHAFT AND DESTROYS THE SHIELD AND DRIVE BELT, CAUSING THE MOTORCYCLE TO LOOSE ALL MOMENTUM AND LIKELY REAR TIRE LOCKUPS. CAN HAPPEN AT ANY TIME WHILE MOTORCYCLE IN BEING DRIVEN...AT ANY SPEED....THIS IS EXTREMELY DANGEROUS! HTTP://WWW.HDSTREETFORUMS.COM/FORUM/HARLEY-DAVIDSON-STREET-GENERAL-DISCUSSION/11921-LIST-ISSUES-YOUR-STREET-2.HTML THIS LINK WILL SHOW YOU AN EXAMPLE OF THIS PROBLEM, HASN'T HAPPENED TO MINE, BUT IT COULD ANY TIME AND COULD CAUSE SERIOUS INJURY OR DEATH!
NHTSA complaint #10789887 — an unverified report by a vehicle owner.
at 70 milesTomball, TX
VEHICLE SPEED CONTROL
I BELIEVE THAT THERE MAY BE POOR VIBRATIONAL DESIGN OR QUALITY CONTROL FOR THE LEFT FOOT SHIFTER LINKAGE THAT CONNECTS TO THE TRANSMISSION. I WAS GOING UPHILL AND NOTICED THE BIKE LOSE SPEED WHEN SHIFTING TO 4TH AND 5TH GEAR. AFTER A COUPLE OF HILLS, AS I WAS GOING DOWNHILL THE SHIFTER WOULD NOT DOWNSHIFT. I PULLED OVER AND SAW THAT THE BOLT WAS ALMOST OUT OF THE SHIFTER LINKAGE AND THAT THE FASTENERS WERE NOWHERE TO BE FOUND. POSSIBLY POORLY TORQUED OR NOT ENOUGH VIBRATIONAL PROTECTION. HAPPENED AROUND 70 MILES ON BIKE. BIKE IS BEING TRANSPORTED TO SHOP TOMORROW
NHTSA complaint #10762205 — an unverified report by a vehicle owner.
at 826 milesWest Carrollton, OHCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 HARLEY-DAVIDSON XG750. WHILE DRIVING AT 5 MPH, THE MOTORCYCLE PERFORMED AS IF IT WOULD STALL. THE VEHICLE UNEXPECTEDLY ACCELERATED AND CAUSED THE CONTACT TO LOSE CONTROL AND CRASH INTO A CEMENT MEDIAN. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND LEFT LEG, A CONTUSION TO THE RIGHT SHIN AND KNUCKLE, AND LEFT WRIST DISLOCATION THAT REQUIRED MEDICAL ATTENTION. THE MOTORCYCLE WAS TOWED TO THE DEALER AFTER THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 826.
NHTSA complaint #10760677 — an unverified report by a vehicle owner.
at 100 milesHenderson, NV
ENGINE
WE PURCHASED A 2015 STREET 750. AFTER TWO MONTHS OF RIDING (ABOUT 100 MILES), WE DISCOVERED SEVERAL SAFETY ISSUES THAT HAD BECOME APPARENT ONLY AFTER THROUGH ACTUAL RIDE TIME ON THE BIKE. I FIRST CALLED HD IN MILWAUKEE, WE SPOKE TO CUSTOMER SERVICE REPRESENTATIVE, DAVID, EXPLAINING OUR CONCERNS. I WAS GIVEN THE REFERENCE NUMBER 2506596. WE WERE SUBSEQUENTLY TOLD TO TAKE THE BIKE TO THE HD DEALER. THE LIST OF ISSUES WERE AS FOLLOWS: 1.FRONT CYLINDER & FINS ARE PRACTICALLY TOUCHING RIDER?S LEGS AND ARE EXTREMELY HOT & DANGEROUS, EMITTING TREMENDOUS HEAT. THIS IS A MAJOR CONCERN AS THE EXTREME HEAT CAUSES CONSTANT SHIFTING AND/OR MOVEMENT OF THE LEGS, THEREBY IMPACTING CONTROL OF THE BIKE AND CAUSING A SAFETY FACTOR. 2.THE STOCK MIRRORS DO NOT GIVE THE RIDER A CLEAR FIELD OF VISION DIRECTLY BEHIND HIM, AGAIN IMPACTING DRIVER SAFETY. 3.THE ALL-BLACK BIKE HAS NO RUNNING LIGHTS. THE BIKE IS PRACTICALLY INVISIBLE UNDER LOW LIGHT CONDITIONS, I.E. NIGHT TIME RUNNING, RIDING IN RURAL LOCALES, ETC. AGAIN A SAFETY FACTOR. AT THE HD DEALERSHIP I ASKED IF THEY HAD ADDRESSED THE SAFETY CONCERNS. THEY STATED THE BIKE WAS "LEGAL" AND THEY REFUSED TO ACKNOWLEDGE ANY ISSUES. I WAS ALSO TOLD THE FOLLOWING: ?IF WE WANT SAFE LIGHTING WE WOULD HAVE TO PURCHASE EXTRA LIGHTING AND PAY TO HAVE IT INSTALLED. ?IF WE WANT NOT BE BURNED BECAUSE OF HEAT FROM A CYLINDER HEAD TOO CLOSE TO A RIDER?S LEG, WE WOULD HAVE TO PAY FOR THE LUXURY OF SUCH SAFETY. ?IF WE WANT TO HAVE SAFE MIRRORS, WE HAVE TO BUY THEM. P.S. EXTRA LIGHTING FEATURES & HEAT DEFLECTORS, & LONER -STEMMED MIRRORS, WEREN?T AVAILABLE FOR THE 750 STREET AT THIS WRITING. BUT EVEN IF THEY WERE, WHY WOULD THE CONSUMER HAVE TO INSTALL ITEMS THAT SHOULD BE AN OBVIOUS REQUIRED SAFETY FEATURE? WHY IS IT THAT PEOLE HAVE TO DIE FIRST BEFORE MANUFACTURERS TAKE ACTION?
NHTSA complaint #10759552 — an unverified report by a vehicle owner.
at 220 milesBaltimore, MD
UNKNOWN OR OTHER
FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONTROL AT THE WRONG TIME LIKE BAD WEATHER, UP AND GO TRAFFIC, TURNING INTO STREETS, I HAVE ALREADY TOOK A FALL ON THE MOTORCYCLE TRYING TO MAKING IT INSIDE THE FUEL ISLAND AT A GAS STATION AND THE TIMING WHEN I WAS IN MY TURN OF A RIGHT GOING IN THE ISLAND IT LAG AND LEAP AT THAT TIME AND TOOK OFF ON ME CAUSING ME TO FALL AND ALSO THE MOTORCYCLE I WALKED AWAY UNHARMED JUST MY MOTORCYCLE HAD ROAD SCRATCHES GOING ALONG THE MUFFLER AND HEAT SHEILD AND RIGHT SIDE HANDLE BAR GRIP CHIPPED..I TOOK IT TO GET SERVICE AT THE DEALER FOR ITS FIRST 1000 MILE AND WHILE IT WAS THEIR THEY REPLACE THE FUEL PUMP BUT IT STILL DOES THE SAME THING AND ONLY GOT WORST. THE NEXT PROBLEM IS THE GEAR SHIFT BETWEEN 1ST GEAR AND 2ND GEAR MOST OF THE TIME IS NOT COMPLETELY IN GEAR WHEN SWITCHING BETWEEN THE TWO.
NHTSA complaint #10758677 — an unverified report by a vehicle owner.
at 220 milesBaltimore, MD
FUEL/PROPULSION SYSTEM
FUEL PUMP ON THE MOTORCYCLE IS NOT IN GOOD WORKING ORDER WHEN THE FUEL LEVEL EMPTYS TO A CERTAIN POINT IN THE TANK NOT KNOWING WHEN BECAUSE THEIR IS ALSO NO GAS ODOMETER ON THE MOTORCYCLE THE MODEL BEGINS TO LAG AND LEAP AT ANY TIME AND AS MANY TIMES IT WANTS TO REACT AS AM TWISTING THE THROTTLE WHETHER AM SWITCHING GEARS OR JUST IN CRUSIE IT WILL DO THIS CAUSE ME TO LOSE CONTROL AND MAY LOSE CONTROL AT THE WRONG TIME LIKE BAD WEATHER, UP AND GO TRAFFIC, TURNING INTO STREETS, I HAVE ALREADY TOOK A FALL ON THE MOTORCYCLE TRYING TO MAKING IT INSIDE THE FUEL ISLAND AT A GAS STATION AND THE TIMING WHEN I WAS IN MY TURN OF A RIGHT GOING IN THE ISLAND IT LAG AND LEAP AT THAT TIME AND TOOK OFF ON ME CAUSING ME TO FALL AND ALSO THE MOTORCYCLE I WALKED AWAY UNHARMED JUST MY MOTORCYCLE HAD ROAD SCRATCHES GOING ALONG THE MUFFLER AND HEAT SHEILD AND RIGHT SIDE HANDLE BAR GRIP CHIPPED..I TOOK IT TO GET SERVICE AT THE DEALER FOR ITS FIRST 1000 MILE AND WHILE IT WAS THEIR THEY REPLACE THE FUEL PUMP BUT IT STILL DOES THE SAME THING AND ONLY GOT WORST. THE NEXT PROBLEM IS THE GEAR SHIFT BETWEEN 1ST GEAR AND 2ND GEAR MOST OF THE TIME IS NOT COMPLETELY IN GEAR WHEN SWITCHING BETWEEN THE TWO.
NHTSA complaint #10758677 — an unverified report by a vehicle owner.
at 535 milesChina Grove, NC
VEHICLE SPEED CONTROL
AFTER ABOUT 100 MILES ON TANK OF GAS THE BIKE STARTED TO BUCK FROM TAKE OFF AND UNTIL SECOND GEAR WAS APPLIED. THIS HAS HAPPENED ON SEVERAL OCCASIONS AROUND THE SAME AMOUNT OF MILEAGE AND FUEL LIGHT WAS NOT ON EITHER TIME. WHEN FILL UP WITH GAS IT ONLY TAKES 2 GALLONS AT MOST MEANING STILL HAD 1.5 GALLONS LEFT.
NHTSA complaint #10748887 — an unverified report by a vehicle owner.
at 165 milesMurrysville, PACrash
FUEL/PROPULSION SYSTEM
AT ABOUT 70 MILES ON A FULL TANK OF GAS, MY XG750, WHEN STOPPING AND GOING IT FELT AS THOUGH IT HAD NO POWER AND THEN SURGED. THIS HAPPENED EVERYTIME I STOPPED AND WOULD GO. THE FUEL LIGHT WOULD FLICKER ON AND OFF BUT WOULD GO OUT ONCE IT STOPPED SURGING. I STOPPED AND FILLED UP THE GAS TANK. ONCE FULL THE SURGING STOPPED. AFTER THAT I WAS AFRAID TO RIDE OVER 50 MILES WITHOUT GETTING MORE GAS. THIS PAST SUNDAY I WAS JUST PULLING OUT OF MY DRIVEWAY WHEN IT OCCURED AGAIN. I WAS JUST AT 60 MILES AND WAS GOING TO GET GAS. THIS TIME IT SURGE WHILE I WAS MAKING A LEFT TURN. THE SURGE CAUSED THE BIKE TO JUMP AND I STARTED TO LOSE CONTROL. I GOT THE BIKE STOPPED BUT BECAUSE OF THE ANGLE OF THE BIKE IT FELL ON ITS LEFT SIDE AND I WENT DOWN ON MY KNEE. THE BIKE SUFFERED WHAT APPEARES TO BE MINOR DAMAGE. BENT CLUTCH, SCUFFED HANDLE AND FOOT PEG. THE GEAR SELECTOR ALSO BENT AND NOW WILL ONLY START IN NEUTRAL. THIS IS DEFINATELY A FUEL DELIVERY RELATED PROBLEM BASED ON THE AMOUNT OF GAS IN THE TANK. THIS COULD HAVE BEEN A LOT WORSE IF I WAS IN TRAFFIC OR EVEN GOING AT SPEED. NOW I HAVE A DAMAGED BIKE AND WHAT I FEEL IS NOT A SAFE BIKE TO RIDE.
NHTSA complaint #10747720 — an unverified report by a vehicle owner.
at 98 milesPlymouth Meeting, PA
ENGINE
"WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MULTIPLE TIMES AS THE FUEL IN TANK TRAVELS FORWARD AND AFT. EXTREMELY UNSAFE CONDITION AT LOW SPEEDS, ESPECIALLY AT INTERSECTIONS WHEN THIS IS MOST LIKELY TO OCCUR." INDIDENT TOOK PLACE ON MY WAY HOME "8/5/15" FROM PICKING UP THE NEW BIKE. I CALLED THE DEALER, AND THEY SAID THEY NEVER HEARD OF THIS ISSUE. THEY SAID THEY WOULD RETURN MY CALL, BUT THEY NEVER DID.
NHTSA complaint #10747335 — an unverified report by a vehicle owner.
at 650 milesArlington, TX
POWER TRAIN
THE MOTORCYCLE ,STALLS FROM A STOP AND THEN ACCELERATES VERY FAST ,THIS HAPPENS WHEN THE BIKES IS LOW ON FUEL , BUT LOW FUEL WARNING LIGHT IS ON. IT IS VEY DANGEROUS. IT STARTS OUT FROM A DEAD STOP OK , THEN STALLS REAL FAST , AND AFTER THE STALL IT ACCELERATES RAPIDLY WITH NO INPUT FROM ME THE RIDER ON THE THROTTLE CONTROL.
NHTSA complaint #10747200 — an unverified report by a vehicle owner.
at 650 milesArlington, TX
FUEL/PROPULSION SYSTEM
THE MOTORCYCLE ,STALLS FROM A STOP AND THEN ACCELERATES VERY FAST ,THIS HAPPENS WHEN THE BIKES IS LOW ON FUEL , BUT LOW FUEL WARNING LIGHT IS ON. IT IS VEY DANGEROUS. IT STARTS OUT FROM A DEAD STOP OK , THEN STALLS REAL FAST , AND AFTER THE STALL IT ACCELERATES RAPIDLY WITH NO INPUT FROM ME THE RIDER ON THE THROTTLE CONTROL.
NHTSA complaint #10747200 — an unverified report by a vehicle owner.
at 240 milesSAN Antonio, TX
FUEL/PROPULSION SYSTEM
THIS IS THE SECOND COMPLAINT AS I HAVE RECEIVED NO RESPONSE FROM NHTSA ON MY FIRST COMPLAINT # 10715309; AND EVEN THOUGH THE DEALER/MANUFACTURE ATTEMPTED TO REPAIR THE PROBLEM, THE PROBLEM JUST HAPPENED AGAIN. AS DESCRIBED BY IN IN MY FIRST COMPLAINT AND 53 OTHER OWNERS OF THIS VEHICLE REGISTERING COMPLAINTS - THE VEHICLE HAS A DANGEROUS THROTTLE CONTROL ISSUE DUE TO A [KNOWN] FAULTY FUEL PICK-UP TUBE/PUMP. AS SOON AS THE LOW FUEL LIGHT COMES ON THE MOTOR WILL STALL WHEN THE THROTTLE IS APPLIED AND THEN RAPIDLY ACCELERATE AT A NEARLY UNCONTROLLABLE RATE. THIS HAPPENS WHEN STARTING OUT FROM A STOP, CRUISING DOWN THE ROAD, PASSING ANOTHER VEHICLE, TURNING A CORNER... THIS SATURDAY 1 AUG 2015 THE PROBLEM HAPPENED WHILE TURNING A CORNER WITH MY WIFE ON THE BACK. THE UNEXPECTED ACCELERATION NEARLY THROUGH HER OFF THE BACK OF THE MOTORCYCLE AND CAUSED ME TO RUN OFF THE ROAD TO KEEP FROM FLIPPING/HIGH-SIDING THE BIKE.
NHTSA complaint #10746213 — an unverified report by a vehicle owner.
at 98 milesRound Lake, IL
FUEL/PROPULSION SYSTEM
I PURCHASED MY HARLEY DAVIDSON XG750 ON JULY 23RD AND PICKED IT UP ON JULY 24 WITH ZERO MILES ON THE ODOMETER. ON SUNDAY JULY 26 THE FUEL LIGHT CAME ON WITH APPROXIMATELY 98 MILES ON THE ODOMETER. THE NEXT DAY JULY 27 WHILE RIDING THE XG750 IT BEGAN TO SURGE FORWARD AND STALL WHILE ACCELERATING FROM A STOP IN FIRST GEAR. IT GOT PROGRESSIVELY WORSE 2 MORE TIMES WHEN ACCELERATING FROM A STOP. I DROVE TO A GAS STATION AND FILLED THE TANK UP WITH SHELL 87 OCTANE FUEL. IT TOOK 1.819 GALLONS. ODOMETER READING WAS 102 MILES. ON JULY 30 WITH 166 MILES ON THE ODOMETER THE FUEL LIGHT CAME ON WHILE IN ROUTE TO WORK. AFTER WORK ON MY WAY TO A HARLEY DAVIDSON SERVICE CENTER. THE GX750 BEGAN TO STALL AND ACCELERATE FROM A STOP IN FIRST GEAR. I CHECKED THE FUEL TANK AND IT WAS ALMOST FULL. THE GX750 CONTINUED TO STALL AND ACCELERATE WITH OUT USING THE THROTTLE. IT STARTED TO PROGRESSIVELY GET WORSE AND SHUT OFF AT LEAST 10 TIMES. I WAS IN HEAVY TRAFFIC AND WOULD STALL IN THE MIDDLE OF THE INTERSECTIONS FORCING CARS TO SWERVE AROUND ME. I MADE IT TO THE HARLEY SERVICE CENTER WITH 206 MILES ON THE ODOMETER.
NHTSA complaint #10745464 — an unverified report by a vehicle owner.