Owners have filed 55 complaints
about the 2004 Honda Civic Hybrid with NHTSA between 2012 and 2018.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Honda Civic Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 94
18.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 17
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Honda Civic Hybrid
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
36.0%
25,000 – 49,999 miles
36.0%
50,000 – 74,999 miles
24.0%
75,000 – 99,999 miles
1632.0%
100,000 – 149,999 miles
2040.0%
150,000+ miles
612.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2012peak 7Jul 2018
NHTSA investigations into the 2004 Honda Civic Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
Recalls on the 2004 Honda Civic Hybrid
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V499000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V501000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V182000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
15V370000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
15V320000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V700000
AIR BAGS
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2015261235,711 units in Canada
Airbag
On certain vehicles, the passenger frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Reports where the owner recorded a crash, a fire, an injury or a death.
at 193,000 milesWeirton, WVCrash
POWER TRAIN
TRANSMISSION SLIPPAGE AND ULTIMATE FAILURE.
NHTSA complaint #11084848 — an unverified report by a vehicle owner.
Kapolei, HICrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA CIVIC HYBRID. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT MIDDLE PART BY HIS SON. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER FRACTURED THE FIFTH VERTEBRAE IN HIS NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HIS HOME. THE DAMAGE OF THE VEHICLE EXCEEDED ITS VALUE, SO THE VEHICLE WAS DECLARED DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED. UPDATED 08/7/2017
NHTSA complaint #11000919 — an unverified report by a vehicle owner.
at 200,000 milesBirmingham, ALCrash1 injured
AIR BAGS
TAKATA RECALL - I WAS HEADING STRAIGHT TRAVELING AT ABOUT 40 MPH AND GOT IN A HEAD ON AUTO ACCIDENT WITH THE SIDE OF A SEMI TRUCK THAT PULLED OUT IN FRONT OF ME. I COULD NOT SEE THE SEMI TRUCK TURNING IF FRONT OF ME BECAUSE MY VIEW WAS HIDDEN BY ANOTHER SEMI TRUCK AND MY AIR BAG DID NOT DEPLOY. I HAD THE AIR BAGS RECALL SERVICE ABOUT A YEAR AGO BECAUSE OF THE TAKATA RECALL.
NHTSA complaint #10871203 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
AIR BAGS
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
SERVICE BRAKES
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
FUEL/PROPULSION SYSTEM
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 62,000 milesLincolnwood, IL
POWER TRAIN
WHEN I PURCHASED THE CAR, THE CVT TRANSMISSION SEEMED TO "LAG" OR DELY TO ENGAGE AND ACCELERATE. RECENTLY WHEN AT A LEFT TURN AT AN INTERSECTION, I APPLIED THE ACCELERATOR AND CAR JUDDERED, WAS VIBRATING THE WHOLE CAR, AND ALMOST GOT ME T-BONED. I KNOW THIS IS NOT A SPORTS CAR BUT WOULD LIKE TO DRIVE CONFIDENTLY TO WORK WITHOUT THE WORRY OF GETTING IN AN ACCIDENT. EVERY TIME I ACCELERATE NOW, THE RPM'S RAISE TO 1,500-2,000 RPM BEFORE THE CVT STARTER CLUTCH ENGAGES AND JERKS THE CAR FORWARD. THERE IS ALSO A WHINE COMING FROM THE CVT AT HIGHWAY SPEEDS. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THIS ISSUE BECAUSE THE CAR HAS 62,000 MILES CURRENTLY WHICH IS NOT A LOT. I JUST HAD HIGHER STANDARDS AND EXPECTATIONS FROM SUCH A REPUTABLE CAR MANUFACTURER. THANK YOU FOR YOUR TIME AND CONSIDERATION LOOKING OVER THIS COMPLAINT AND HOPEFULLY TO HELP ME GET MY CAR SAFELY BACK ON THE ROAD.
NHTSA complaint #11115032 — an unverified report by a vehicle owner.
at 99,956 milesKaneohe, HI
ELECTRICAL SYSTEM
SHUDDER AN SLIPAGE
NHTSA complaint #11092042 — an unverified report by a vehicle owner.
at 99,956 milesKaneohe, HI
ENGINE
SHUDDER AN SLIPAGE
NHTSA complaint #11092042 — an unverified report by a vehicle owner.
at 193,000 milesWeirton, WVCrash
POWER TRAIN
TRANSMISSION SLIPPAGE AND ULTIMATE FAILURE.
NHTSA complaint #11084848 — an unverified report by a vehicle owner.
at 125,000 milesManassas, VA
AIR BAGS
THE DASHBOARD AIRBAG "WARNING LIGHT" SUDDENLY ILLUMINATED WHILE THE VEHICLE WAS IN TRAFFIC MOVING DOWN THE HIGHWAY DURING A WARM SUMMER AFTERNOON RAIN STORM.
NHTSA complaint #11016476 — an unverified report by a vehicle owner.
Kapolei, HICrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA CIVIC HYBRID. THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT MIDDLE PART BY HIS SON. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER FRACTURED THE FIFTH VERTEBRAE IN HIS NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HIS HOME. THE DAMAGE OF THE VEHICLE EXCEEDED ITS VALUE, SO THE VEHICLE WAS DECLARED DESTROYED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 08/02/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED. UPDATED 08/7/2017
NHTSA complaint #11000919 — an unverified report by a vehicle owner.
Tampa, FL
POWER TRAIN
HELLO, WE HAVE THIS HONDA CIVIC 2004 HYBRID WITH CVT TRANSMISSION. THE CAR HAS AROUND 68K. THERE IS A RECALL FOR THIS TYPE OF ISSUES BUT HONDA SAYS THERE THEY ARE NOT LONGER ARE RESPONSIBLE FOR THAT. THE REPAIR NOW COST MORE THAN THE VEHICLE. IS THERE ANYTHING YOU CAN HELP ME WITH ABOUT THIS ISSUE?
NHTSA complaint #10992862 — an unverified report by a vehicle owner.
at 385,360 milesTroy, NC
AIR BAGS
I WAS MERGING ONTO THE INTERSTATE FROM THE RAMP AND THE PASSENGER SIDE, SEAT SIDE AIRBAG DEPLOYED FOR NO REASON. HONDA SHOWS NO CURRENT RECALLS FOR MY CAR. A RECALL FOR THE MAIN AIRBAGS HAD ALREADY BEEN MADE. FORTUNATELY THERE WASN'T ANYONE IN THE PASSENGER SEAT AT THE TIME, OR THEY MIGHT HAVE BEEN INJURED.
NHTSA complaint #10979281 — an unverified report by a vehicle owner.
Woodstock, GA
POWER TRAIN
BEARING FAILURE IN CVT TRANSMISSION, LEADING TO SEVERE VIBRATION AND IF NOT REPAIRED TO TRANSMISSION FAILURE COST FOR REPAIRING REPLACEMENT TO CUSTOMER $1700 . IN MY VEHICLE IS BEARING HAS BEEN REPLACED 3 TIMES IN 130,000 MILES WELL FOLLOWING FACTORS RECOMMENDATIONS OF CHANGING TRANSMISSION FLUID EVERY 30,000 MILES. ALSO HUNDRED HYBRID BATTERY SYSTEM HAS A FLAW HYBRID BATTERIES ARE ONLY GUARANTEED FOR 80,000 MILES FOR THE FIRST BATTERY AND 24,000 MILES FOR REPLACEMENT BATTERIES AT THE COST OF $2700. WELL TOYOTA GUARANTEES THEIR BATTERIES FOR 150,000 MILES. I HAVE REPLACED THE BATTERY PACKS THREE TIMES IN 130,000 MILES.
NHTSA complaint #10969667 — an unverified report by a vehicle owner.
Woodstock, GA
FUEL/PROPULSION SYSTEM
BEARING FAILURE IN CVT TRANSMISSION, LEADING TO SEVERE VIBRATION AND IF NOT REPAIRED TO TRANSMISSION FAILURE COST FOR REPAIRING REPLACEMENT TO CUSTOMER $1700 . IN MY VEHICLE IS BEARING HAS BEEN REPLACED 3 TIMES IN 130,000 MILES WELL FOLLOWING FACTORS RECOMMENDATIONS OF CHANGING TRANSMISSION FLUID EVERY 30,000 MILES. ALSO HUNDRED HYBRID BATTERY SYSTEM HAS A FLAW HYBRID BATTERIES ARE ONLY GUARANTEED FOR 80,000 MILES FOR THE FIRST BATTERY AND 24,000 MILES FOR REPLACEMENT BATTERIES AT THE COST OF $2700. WELL TOYOTA GUARANTEES THEIR BATTERIES FOR 150,000 MILES. I HAVE REPLACED THE BATTERY PACKS THREE TIMES IN 130,000 MILES.
NHTSA complaint #10969667 — an unverified report by a vehicle owner.
at 70,000 milesLottsburg, VA
ELECTRICAL SYSTEM
IN 2004 I PURCHASED A 2004 CIVIC HYBRID. IN 2011 THE IMF BATTERY NEEDED TO BE REPLACED. NOW 4 YEARS LATER THE BATTERY NEEDS TO BE REPLACED AGAIN. THE CAR IS LIKE NEW BECAUSE I TOOK SUCH GOOD CARE OF IT. IT HAS UNDER 70,000 MILES ON IT. HONDA HAS EXTENDED THE WARRANTY TO 11 YEARS FOR THAT BATTERY. SINCE THIS CAR IS A 2004 HONDA WILL DO NOTHING TO HELP WITH THE REPLACEMENT OF THE 4 YEAR OLD BATTERY. THEY HAVE QUOTED A PRICE OF $2800 TO REPLACE THE BATTERY WHICH IS ABOUT THE BOOK VALUE OF THE CAR. MY CAR HAS BEEN SUPPORTING A YOUNG WOMAN, WHO IS PREGNANT AND WAS USING MY CAR TO GO TO WORK SO SHE WOULD BE ABLE TO PROVIDE FOR HERSELF AND HER CHILD. ON HER 21ST BIRTHDAY I GAVE HER THE CAR. WITHIN DAYS THE IMF LIGHT CAME ON AND TODAY THE CAR STOPPED RUNNING. NOW SHE IS WITHOUT TRANSPORTATION TO GET TO WORK AND EARN MONEY TO SUPPORT HERSELF AND HER SOON TO BE BORN BABY. I GAVE HER THE CAR BECAUSE IT WAS SUPPOSED TO BE A DEPENDABLE, WELL CARED FOR, MEANS OF TRANSPORTATION.
NHTSA complaint #10881307 — an unverified report by a vehicle owner.
Erie, PA
STRUCTURE:BODY
OUT OF THE BLUE MY HONDA REAR BUMPER STARTED PAINT CRACKING. MY CAR IS IN PRESTINE CONDITION AND I'M REALLY PISSED THAT THE CLEAR COAT WOULD DO THIS! !!
NHTSA complaint #10876639 — an unverified report by a vehicle owner.
at 200,000 milesBirmingham, ALCrash1 injured
AIR BAGS
TAKATA RECALL - I WAS HEADING STRAIGHT TRAVELING AT ABOUT 40 MPH AND GOT IN A HEAD ON AUTO ACCIDENT WITH THE SIDE OF A SEMI TRUCK THAT PULLED OUT IN FRONT OF ME. I COULD NOT SEE THE SEMI TRUCK TURNING IF FRONT OF ME BECAUSE MY VIEW WAS HIDDEN BY ANOTHER SEMI TRUCK AND MY AIR BAG DID NOT DEPLOY. I HAD THE AIR BAGS RECALL SERVICE ABOUT A YEAR AGO BECAUSE OF THE TAKATA RECALL.
NHTSA complaint #10871203 — an unverified report by a vehicle owner.
at 117,000 milesMiddletown, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHEN DRIVING AT 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE FAILURE OCCURRED WHEN ACCELERATING OVER 10 MPH. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE BURNED OIL AND THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #10861181 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
AIR BAGS
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
SERVICE BRAKES
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
at 80,000 milesJersey City, NJCrash
FUEL/PROPULSION SYSTEM
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
at 135,000 milesLAS Vegas, NV
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED CAUSING THE VEHICLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED, HOWEVER, THE CONTACT WAS TOLD TO CHANGE THE TRANSMISSION FLUID. THE FLUID WAS CHANGED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10806555 — an unverified report by a vehicle owner.
at 135,000 milesLAS Vegas, NV
ENGINE
TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED CAUSING THE VEHICLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED, HOWEVER, THE CONTACT WAS TOLD TO CHANGE THE TRANSMISSION FLUID. THE FLUID WAS CHANGED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10806555 — an unverified report by a vehicle owner.
at 139,000 milesThousand Oaks, CA
SEAT BELTS
ON SEVERAL OCCASIONS, THE SRS LIGHT HAS COME ON WITH CODE 4-1 WHICH WAS DIAGNOSED BY TO BE THE RIGHT FRONT SEATBELT TENSIONER FAILURE. EACH TIME THE DEALER REPLACED THE RIGHT FRONT SEATBELT ASSEMBLY. THE FIRST SEVERAL TIMES, HONDA COVERED THE COST UNDER ITS LIFETIME SEATBELT WARRANTY. THE LAST TIME THIS OCCURRED, HONDA REFUSED TO COVER UNDER WARRANTY AFTER THE DEALER REPLACE THE SEATBELT ASSEMBLY. ACCORDING TO THE DEALER, THIS IS A COMMON PROBLEM AND HONDA ISSUED NOTICE TO DEALERS SAYING THAT THEY SHOULD NOT HONOR HONDA'S LIFETIME SEATBELT WARRANTY. I OPENED A CASE WITH HONDA (N012015-04-0301347) AND HONDA REFUSED TO HONOR ITS WARRANTY AND REFUSED TO PROVIDE ANY EXPLANATION FOR WHY THE REPLACEMENT OF A DEFECTIVE SEAT BELT ASSEMBLY IS NOT COVERED UNDER ITS LIFETIME WARRANTY ON SEATBELTS.
NHTSA complaint #10781081 — an unverified report by a vehicle owner.
at 116,000 milesYonkers, NY
POWER TRAIN
WHILE DRIVING CAR JERKS AND JUMPS FROM START. CAR HAS STOPPED IN PLACE AND HAD TO BE RESTARTED. CAR IS DANGEROUS TO OPERATE. CVT TRANSMISSION HAS ALWAYS BEEN A PROBLEM.
NHTSA complaint #10761912 — an unverified report by a vehicle owner.
at 80,000 milesCheltenham, PA
POWER TRAIN
THE CAR WAS SHUDDERING WHEN ACCELERATING AFTER A STOP. IT NEEDED THE CVT CLUTCH IN THE TRANSMISSION REPLACED. THIS IS AN ISSUE THAT MANY OWNERS OF 2004 HONDA CIVIC HYBRID HAVE REPORTED AND HONDA REFUSES TO RECALL THE PART. THERE IS A DEFECT IN THE BUILDING OF THE CVT TRANSMISSIONS AND HONDA WON'T ACCEPT RESPONSIBILITY.
NHTSA complaint #10704407 — an unverified report by a vehicle owner.
at 80,000 milesCheltenham, PA
FUEL/PROPULSION SYSTEM
THE CAR WAS SHUDDERING WHEN ACCELERATING AFTER A STOP. IT NEEDED THE CVT CLUTCH IN THE TRANSMISSION REPLACED. THIS IS AN ISSUE THAT MANY OWNERS OF 2004 HONDA CIVIC HYBRID HAVE REPORTED AND HONDA REFUSES TO RECALL THE PART. THERE IS A DEFECT IN THE BUILDING OF THE CVT TRANSMISSIONS AND HONDA WON'T ACCEPT RESPONSIBILITY.
NHTSA complaint #10704407 — an unverified report by a vehicle owner.
at 148,074 milesDalton, GA
WHEELS
I BOUGHT A 2004 HONDA CIVIC HYBRID FROM EFFICIENCY MOTOR CARS ON 5 MAY 2013, PAYING $4600 UP FRONT AND THE FINAL $200 LESS THAN A MONTH LATER. THE CAR HAS HAD PROBLEMS (STARTING PROBLEMS, BATTERY REPLACED TWICE, WRONG WHEEL SIZE WHEN BOUGHT, BROKEN WHEEL STUD, SHORT IN THE ELECTRICAL SYSTEM THAT'S BEEN HARD TO FIND AND FINALLY THE CARS WHEEL ROLLED OFF THE CAR WHEN I WAS LEAVING ARREST AREA) SINCE I BOUGHT IT. THERE HASN'T BEEN A STRAIGHT MONTH WHERE THE CAR HAS BEEN RELIABLE I RAN INTO PROBLEMS THIS WEEK WHEN ATTEMPTING TO GET THE CAR INSURED. EVERY INSURANCE COMPANY THAT I APPLIED TO WILL NOT INSURE MY CAR BECAUSE OF A SALVAGE/REBUILT TITLE OF WHICH I WAS PREVIOUSLY UNAWARE. I HAVE NOT RECEIVED THE TITLE, THOUGH I HAVE ASKED EFFICIENCY MOTOR CARS FOR IT SEVERAL TIMES. AFTER BECOMING FRUSTRATED WITH EFFICIENCY MOTOR CARS, I MADE AN ATTEMPT AT GETTING THE CAR'S TITLE MYSELF FROM THE DEPARTMENT OF DRIVER SERVICES. WHEN INQUIRING ABOUT MY CAR?S TITLE I DISCOVERED THE TITLE WAS BEING HELD BY THE DDS BECAUSE EFFICIENCY MOTOR CARS HAD REPORTED THE WRONG ODOMETER READING. THE FORMER READING BEING 159,XXX FROM THE PREVIOUS TITLE HOLDER AND 148, 074 WHEN SOLD TO ME. (MAYBE A FRAUDULENT ROLL BACK?) THIS IS ALSO HOW I DISCOVERED THE CAR HAD PREVIOUSLY BEEN SALVAGED, WHICH WAS NOT DISCLOSED TO ME. SO, WHEN I FINALLY GET MY TITLE, THE TITLE WILL BE SALVAGE/REBUILT.
NHTSA complaint #10700785 — an unverified report by a vehicle owner.
at 148,074 milesDalton, GA
ELECTRICAL SYSTEM
I BOUGHT A 2004 HONDA CIVIC HYBRID FROM EFFICIENCY MOTOR CARS ON 5 MAY 2013, PAYING $4600 UP FRONT AND THE FINAL $200 LESS THAN A MONTH LATER. THE CAR HAS HAD PROBLEMS (STARTING PROBLEMS, BATTERY REPLACED TWICE, WRONG WHEEL SIZE WHEN BOUGHT, BROKEN WHEEL STUD, SHORT IN THE ELECTRICAL SYSTEM THAT'S BEEN HARD TO FIND AND FINALLY THE CARS WHEEL ROLLED OFF THE CAR WHEN I WAS LEAVING ARREST AREA) SINCE I BOUGHT IT. THERE HASN'T BEEN A STRAIGHT MONTH WHERE THE CAR HAS BEEN RELIABLE I RAN INTO PROBLEMS THIS WEEK WHEN ATTEMPTING TO GET THE CAR INSURED. EVERY INSURANCE COMPANY THAT I APPLIED TO WILL NOT INSURE MY CAR BECAUSE OF A SALVAGE/REBUILT TITLE OF WHICH I WAS PREVIOUSLY UNAWARE. I HAVE NOT RECEIVED THE TITLE, THOUGH I HAVE ASKED EFFICIENCY MOTOR CARS FOR IT SEVERAL TIMES. AFTER BECOMING FRUSTRATED WITH EFFICIENCY MOTOR CARS, I MADE AN ATTEMPT AT GETTING THE CAR'S TITLE MYSELF FROM THE DEPARTMENT OF DRIVER SERVICES. WHEN INQUIRING ABOUT MY CAR?S TITLE I DISCOVERED THE TITLE WAS BEING HELD BY THE DDS BECAUSE EFFICIENCY MOTOR CARS HAD REPORTED THE WRONG ODOMETER READING. THE FORMER READING BEING 159,XXX FROM THE PREVIOUS TITLE HOLDER AND 148, 074 WHEN SOLD TO ME. (MAYBE A FRAUDULENT ROLL BACK?) THIS IS ALSO HOW I DISCOVERED THE CAR HAD PREVIOUSLY BEEN SALVAGED, WHICH WAS NOT DISCLOSED TO ME. SO, WHEN I FINALLY GET MY TITLE, THE TITLE WILL BE SALVAGE/REBUILT.
NHTSA complaint #10700785 — an unverified report by a vehicle owner.