49 of the
596 complaints filed about the Honda Civic Hybrid
are about the fuel system —
8% of everything owners reported.
The worst model year for it is 2008.
The contact owns a 2013 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start, and multiple warning lights illuminated, including the check engine warning light. The vehicle was taken to an independent mechanic, where it was diagnosed with trouble code P1437. The contact was informed that the motor power inverter had failed and needed to be replaced. The vehicle was not repaired, and the contact was referred to the dealer for further assistance. The vehicle was then taken to the dealer, where the same diagnostic results were confirmed. The dealer informed the contact that the motor power inverter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 80,000.
NHTSA complaint #11738089 — an unverified report by a vehicle owner.
The contact's stepdaughter owns a 2012 Honda Civic Hybrid. The contact stated that while his stepdaughter was driving at approximately 40 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact about Service Bulletin 20-030 Warranty Extension related to the IMA motor power inverter (MPI) and was referred to the dealer. The vehicle was taken to the local dealer, who diagnosed that the failure was due to the IMA Motor Power Inverter (MPI). The dealer informed him there was no recall or warranty coverage. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 90,000.
NHTSA complaint #11650803 — an unverified report by a vehicle owner.
The contact owns a 2015 Honda Civic Hybrid. The contact stated while driving 40 MPH, the vehicle stalled with unknown warning lights illuminated. The contact was able to pull over and jump start the vehicle and the vehicle restarted. The vehicle was taken to the dealer and the contact was informed that the motor power inverter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 126,000.
NHTSA complaint #11490827 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2012 HONDA CIVIC HYBRID. THE CONTACT DISCOVERED A STRONG ODOR OF FUEL IN THE VEHICLE. THE VEHICLE WAS TURNED OFF IN TRAFFIC AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO FOUND A FAULTY FUEL FEED LINE. THE MECHANIC ORDERED THE PART AND THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS A RECALL FOR THE REGULAR HONDA, BUT NOT THE HYBRID MODEL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,214.
NHTSA complaint #11120466 — an unverified report by a vehicle owner.
..I WAS NOTICING GAS FUMES IN MY GARAGE FOR ABOUT A WEEK...EARLY ON CALLED DEALERSHIP AND SAID I HAD RECENTLY GASSED UP...I WAS ADVISED TO SEE IF MAYBE ODOR WOULD ABATE ON ITS OWN PERHAPS DUE TO SPILLING UPON FILLING...IT DID NOT...THERE WAS A CRACK FOUND WHERE THE GAS TANK CONNECTS TO THE ENGINE AND SMALL AMOUNT OF GAS WAS LEAKING REQUIRING A REPLACEMENT OF GAS TANK AND REPAIR WOULD BE ABOUT 1350....I LOOKED ON LINE TO FIND INFO RE RECALL NOTICE FOR SOME 80000 VEHICLES FOR SAME PROBLEM....HOWEVER ALTHOUGH MY CAR WAS IN THE SAID GROUP....MY VIN WAS NOT...ALSO I PURCHASED MY CAR DEC 07 LEAVING FIVE MONTHS OUT OF EXTENDED WARRANTY IF APPLIED.....I HAD THE VEHICLE REPAIRED THE DEALERSHIP GAVE ME A DISCOUNT AS I HAVE PURCHASED TWO VEHICLES FROM THIS DEALERSHIP SINCE 1992 AND ALL HAVE BEEN DEALER MAINTAINED.......I APPRECIATE THIS ACKNOWLEDGMENT IN FORM OF DISCOUNT.......ALTHOUGH TECHNICALLY IT APPEARS I FALL OUT OF THE RANGE OF WARRANTY IN THE SPIRIT OF THE ISSUE...I WANTED THIS SAFETY FLAW TO BE MADE AWARE. I BELIEVE I WAS PUT IN HARMS WAY TO A DEGREE...IF GAS HAD TRICKLED ON A MANIFOLD OR IN THE GARAGE...THE PILOT LIGHT OF MY WATER HEATER MAY IGNITE AND AN EXPLOSION MAY OCCUR.......SO I FEEL COMPELLED TO SHARE EXPERIENCE. ADDITIONALLY I FEEL A 'FIX IT' LIGHT SHOULD HAVE BEEN TRIGGERED TO APPEAR ON MY DASHBOARD
NHTSA complaint #11092614 — an unverified report by a vehicle owner.
GAS TANK CRACKED AT 132K MILES, LEAKING GAS, FUMES IN CABIN AND CAUSING A SAFETY CONCERN. IT'S UNCLEAR EXACTLY WHEN IT HAPPENED, BUT IT WAS IN THE DRIVEWAY, STATIONARY AND EMITTING FUMES AFTER BEING FILLED UP WITH GAS WHEN I FIRST NOTICED AND STOPPED DRIVING IT. TURNS OUT, HONDA KNEW ABOUT THE ISSUE AND ISSUED A TECHNICAL BULLETIN TO DEALERSHIPS EXTENDINGWARRANTY FOR 10 YEARS OR 120,000 MILES BUT DESPITE REGULAR SERVICES AND OTHER RECALL FIXES, I WAS NEVER INFORMED THAT THIS COULD BE AN ISSUE, AND THE TANK WAS NEVER CHECKED FOR CRACKS BY THE DEALERSHIP SERVICE.
NHTSA complaint #11091041 — an unverified report by a vehicle owner.
FOLLOWING REFUELING, STRONG ODOR OF GASOLINE VAPORS PRESENT. OVERNIGHT, FUEL SEEPED OUT FROM WHERE FUEL FILLER MEETS THE TANK, SATURATING THE UNDERSIDE OF THE TANK AND DRIPPING TO FORM A POOL OF GASOLINE ON THE FLOOR. VEHICLE OWNER IS VERY CONCERNED FOR HEALTH AND SAFETY, ESPECIALLY RISK OF FIRE OR EXPLOSION WHEN VEHICLE IS PARKED IN AN ENCLOSED SPACE SUCH AS A HOME GARAGE. VEHICLE IS JUST OVER 125,000 MILES. HONDA DEALERSHIP REFUSED TO INQUIRE ON BEHALF OF VEHICLE OWNER WHETHER HONDA CORPORATE WILL COVER REPAIRS AS PART OF ANY WARRANTY OR RECALL, UNLESS VEHICLE OWNER FIRST PAYS FOR A DIAGNOSTIC. HONDA DEALERSHIP COULD NOT GIVE EVEN A ROUGH ESTIMATE OF REPAIRS BASED ON VEHICLE OWNER'S DESCRIPTION OF THE PROBLEM. HONDA DEALERSHIP DID NOT PROVIDE ANY ALTERNATE MEANS FOR CUSTOMER TO CONTACT HONDA CORPORATE WITH THIS PROBLEM WITHOUT FIRST PAYING HONDA DEALERSHIP FOR A DIAGNOSTIC. PREVIOUS NEWS ARTICLES REPORT HONDA'S KNOWLEDGE AND ISSUANCE OF AN EXTENDED WARRANTY FOR THIS PROBLEM GOING BACK TO 2011, BUT THE WARRANTY WAS REPORTEDLY LIMITED TO 10 YEARS AND 120,000 MILES. VEHICLE OWNER WAS NEVER NOTIFIED OF THIS VIA MAIL OR DURING ANY SERVICE VISITS TO VARIOUS HONDA DEALERSHIPS. IT SHOULD HAVE BEEN A RECALL AND OWNERS SHOULD HAVE BEEN NOTIFIED.
NHTSA complaint #11024815 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 HONDA CIVIC HYBRID. THE CONTACT STATED THAT THERE WAS A FUEL TANK LEAK. AN INDEPENDENT MECHANIC STATED THAT THE MANUFACTURER HAD AN EXTENDED WARRANTY CAMPAIGN. THE VEHICLE WAS TAKEN TO THE DEALER (HONDA WORLD WESTMINSTER, 13600 BEACH BLVD, WESTMINSTER, CA 92683, (714) 890-8900) AND THEY STATED THE VEHICLE WAS EXCLUDED FROM THE CAMPAIGN. THE MANUFACTURER ALSO INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE EXTENDED WARRANTY CAMPAIGN AND THERE WAS NO RECALL.THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. THE CONSUMER STATED ON 9/6/17, A LOCAL INDEPENDENT MECHANIC ADVISED THAT THERE WAS AN EXTENDED WARRANTY 2006-2011 VEHICLES. THIS VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL.
NHTSA complaint #11023538 — an unverified report by a vehicle owner.
FUEL TANK LEAKING AT THE FILL NECK BASE, VEHICLE WAS PARKED IN A GARAGE AND LEFT A SMALL PUDDLE OF FUEL AND GAS FUMES INFILTRATED THE HOME. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT. HONDA ISSUED AND EXTENDED WARRANTY ON "SOME" 2006-2011 HONDA CIVIC HYBRIDS BUT MY VIN WAS NOT INCLUDED IN THE WARRANTY EXTENSION.
NHTSA complaint #11021130 — an unverified report by a vehicle owner.
BEARING FAILURE IN CVT TRANSMISSION, LEADING TO SEVERE VIBRATION AND IF NOT REPAIRED TO TRANSMISSION FAILURE COST FOR REPAIRING REPLACEMENT TO CUSTOMER $1700 . IN MY VEHICLE IS BEARING HAS BEEN REPLACED 3 TIMES IN 130,000 MILES WELL FOLLOWING FACTORS RECOMMENDATIONS OF CHANGING TRANSMISSION FLUID EVERY 30,000 MILES. ALSO HUNDRED HYBRID BATTERY SYSTEM HAS A FLAW HYBRID BATTERIES ARE ONLY GUARANTEED FOR 80,000 MILES FOR THE FIRST BATTERY AND 24,000 MILES FOR REPLACEMENT BATTERIES AT THE COST OF $2700. WELL TOYOTA GUARANTEES THEIR BATTERIES FOR 150,000 MILES. I HAVE REPLACED THE BATTERY PACKS THREE TIMES IN 130,000 MILES.
NHTSA complaint #10969667 — an unverified report by a vehicle owner.
FUEL TANK IS LEAKING. TOOK INTO LOCAL HONDA DEALER AND THEY SAID THE FUEL TANK HAD A CRACK AT THE SEAM WHERE THE INLET TUBE ATTACHES TO THE TANK. THEY WANT $951 TO REPLACE TANK, I SAID NO BECAUSE I DIDN'T HAVE THE MONEY. WHEN I GOT HOME I CHECK THE INTERNET & FOUND OUT HONDA HAD A ISSUE WITH THIS AND THEY HAD ISSUED AN EXTENDED WARRANTY FOR 10 YEARS OR 120,000 MILES. THE PROBLEM IS THEY DIDN'T NOTIFY US OF THIS PROBLEM. NOW WE HAVE THE PROBLEM BUT OUR CAR HAS 148,700 MILES. THEY WILL NOT FIX THE PROBLEM AT NO CHARGE. I DON'T KNOW HOW LONG THE PROBLEM HAD BEEN GOING ON BECAUSE WE PARKED THE CAR OUTSIDE. WHEN THE RECENT RAINS ARRIVED WE STARTED PARKING OUR CAR IN THE GARAGE & THAT'S WHEN WE SMELLED A STRONG ODOR OF FUEL IN THE GARAGE. THIS OCCURRED DURING THE FIRST 2 WEEKS OF DECEMBER 2016. THE DEALER INFORMED US THAT WE SHOULDN'T DRIVE THE CAR & WE SHOULD NOT FILL THE GAS TANK OVER 50% FULL THAT WAY WE SHOULDN'T LOSE ANY GAS. NOTICE THE PROBLEM WHEN THE CAR WAS STATIONARY AND IN AN ENCLOSED GARAGE.
NHTSA complaint #10935574 — an unverified report by a vehicle owner.
I HAVE A 2008 HONDA CIVIC HYBRID. I CAME HOME FROM A SHORT TRIP TO FIND THAT MY CAR HAD A STRONG SMELL OF GAS AND THE FULL TANK THAT I HAD WHEN I LEFT FOR MY TRIP WAS NO LONGER FULL. I DROVE THE CAR TO MY LOCAL REPAIR SHOP ' ONLY TO BE TOLD THAT THE GAS TANK HAD RUPTURED, AND THAT THE REPAIRS WERE VERY EXPENSIVE. DOING RESEARCH I DISCOVERED THAT HONDA HAD ISSUED AN 'EXTENDED WARRANTY' FOR HONDA CIVICS BETWEEN 2006 AND 2011 FOR GAS TANKS BECAUSE 'SMALL CRACKS MAY DEVELOP.' ACCORDING TO THE ONLINE SOURCE, HONDA DID NOT ISSUE A RECALL BECAUSE THEY DID NOT CONSIDER IT A SAFETY ISSUE. LEAKING GAS IS NOT A SAFETY ISSUE? HOWEVER, I NEVER GOT NOTICE OF THE WARRANTY ISSUE, MY DEALERSHIP ' WHO CONDUCTED ALL MAINTENANCE ON MY CAR FOR MANY YEARS NEVER NOTIFIED ME OF ANY ISSUES, AND WHILE MY CAR FALLS WITHIN THE TEN YEAR LIMIT OF THE WARRANTY I AM, ACCORDING TO HONDA, OUTSIDE THE PARAMETERS OF THE WARRANTY BECAUSE THE MILEAGE LIMITS ARE 120,000 MILES AND I HAVE 122,000 MILES ON MY CAR. 2,000 MILES MEANS I GET TO PAY OVER $1,000 TO REPLACE A FAULTY PART ON A CAR THAT HONDA KNEW WAS AN ISSUE, AND COULD, IF NOT REPAIRED RESULT IN HARM TO ME OR ANYONE RIDING IN OR DRIVING MY VEHICLE.
NHTSA complaint #10909318 — an unverified report by a vehicle owner.
ON FEB 3 I MOVED CAR INTO GARAGE FOR FIRST TIME. THAT EVENING I SMELLED AN ODOR OF FUMES WHEN I RETURNED TO THE GARAGE. THE NEXT DAY I CALLED MY MECHANIC AND TOOK THE CAR IN. HIS INVOICE AFTERWARDS READ "CHECK AND FOUND FUEL TANK LEAKING, DRAIN FUEL TANK, REMOVE AND REPLACE FUEL TANK, INVOICE AVAILABLE UPON REQUEST.
NHTSA complaint #10846209 — an unverified report by a vehicle owner.
I CAN SMELL A STRONG GAS ODOR NEAR THE REAR OF THE CAR. I LOOKED UNDER THE CAR AND COULD SEE GAS DRIPPING FROM THE GAS TANK WHERE THE FILLER HOSE GOES INTO THE TANK. THERE IS A PUDDLE OF GAS UNDER THE CAR WHEN IT IS PARKED.
NHTSA complaint #10821252 — an unverified report by a vehicle owner.
VEHICLE LEAKS GASOLINE FROM AREA ABOVE LEFT, REAR AXLE WHEN PARKED AFTER REFUELING. LEAKAGE ONLY OCCURS WHEN COMPLETELY FILLING THE TANK. THE NY TIMES NEWSPAPER REPORTED ON A SIMILAR LEAK IN 2011, <HTTP://WHEELS.BLOGS.NYTIMES.COM/2011/12/19/GAS-LEAK-PROMPTS-WARRANTY-EXTENSION-FOR-80000-HONDA-CIVIC-HYBRIDS/>, HOWEVER DEALER STATES THERE IS NO WARRANTY EXTENSION. I CAN ONLY FIND ONE SERVICE BULLETIN THAT MIGHT APPLY, SB-01-005, BUT I CANNOT TELL BY THE BULLETIN TITLE. DEALER COST TO REPAIR IS APPROXIMATELY $1,040.
NHTSA complaint #10820847 — an unverified report by a vehicle owner.
RECALL WAS NOT NOTIFIED , I HAVE THREE TIME ACCIDENT AND NONE OF THE TIME MY AIR BAG POPUP TO SAVE GLASS OR ANYTHING, ADDRESS WAS WRONG IN DEALER'S DATABASE MANY TIEM CORRECTED BUT ITS STILL MIXUP NO NOTICE RECEIVED UNTIL SEE IN THE NEWS, IN VENDOR INVOICE METER SHOW 160000 IN REAL ITS 139685 THEIR COMPUTER SHOW MORE IN INVOICE WHERE MY WARRANTY DENIED , 3 TIME TRANSMISSION FAIL PAID BY US, 2 TIME BIG BATTERY FAIL COST ME 4500+4800 LIKE NEW CAR, DEALER TOLD ME ITS WILL COVER AND I END UP PAYING ALL DUE TO THEIR ERROR , SCAM IN METER AND ITS SHOW ONLY 32/GAL IT WAS SHOW 48/GAL PROGRAM CHANGE RECENTLY
NHTSA complaint #10812060 — an unverified report by a vehicle owner.
I JUST BOUGHT A CAR FROM A SMALL USED CAR DEALER LAST NOV.9, 2015. I CAN SAVE MONEY FOR MY GASOLINE EXPENSES BECAUSE THE CAR I BOUGHT IS A HYBRID. I DROVE HOME THIS CAR WITH MY SON WITH 1/4 TANK (25%) GASOLINE IN THE TANK. BUT, AFTER 3-DAYS SINCE THE GASOLINE WAS BELOW 1/4 OF THE TANK, I FULL TANK MY CAR WITH GASOLINE (FULL TANK). THE NEXT DAY WHEN I OPEN MY GARAGE FROM INSIDE THE HOUSE, I SMELL VERY STRONG GASOLINE VAPOR. I THOUGHT IT'S ONLY SOME CONTAINER OF CHEMICAL IN THE GARAGE THAT I SMELL THAT REALLY SMELL TERRIBLE. I CHECKED THE BOTTOM OF THE GROUND AND I SAW GAS SPILLING ONTO THE GROUND UNDERNEATH THE GASOLINE TANK. BY CHECKING A LOT OF REVIEWS FROM CONSUMERS/ AUTOMOBILE OWNER OF 2006 HONDA CIVIC HYBRID. THERE'S A LOT OF ISSUE OF CRACK GASOLINE TANK OF THIS PARTICULAR CAR,LEAKING FROM THE RUBBER GASKET BETWEEN THE GAS TANK AND THE FUEL FILLER NECK ALSO. WHEN THE GASOLINE IS LEAKING ON THE GROUND THAT GOES ALL THE WAY TO THE BOTTOM OF THE GASOLINE TANK, WHILE RUNNING THE FRICTION OF THE RUNNING METAL WHEELS CAN START A FIRE. IT'S VERY DANGEROUS ALSO IN THE PUBLIC. MY VIN# [XXX]. I CHECKED THE ONLINE REPORT THAT THE AMERICAN HONDA ARE EXTENDING 2006 HONDA CIVIC HYBRID FROM 80,000 TO 120,000 MILES FOR THE MANUFACTURER'S WARRANTY. BECAUSE, OF THE CONSUMER'S/ AUTOMOBILE OWNER'S COMPLAINTS ABOUT LEAKING GASOLINE TANK. IT IS THE FAULTY OF ENGINEERING DESIGN. BUT, WE CANNOT JUST LET THIS PAST BY. IT'S VERY RISKY OF THE LIFE OF MANY PEOPLE WITH THE SAME ISSUE OR PROBLEM. SOME 2006 HONDA CIVIC HYBRID OWNERS MIGHT NOT EVEN NOTICED THE LEAKING PROBLEM THAT CAN PUT THEIR OWN FAMILY IN GREAT DANGER.. PLEASE, DO SOMETHING TO AVOID MANY LIFE OF OTHER PEOPLE IN GREAT DANGER AND CAUSING LIFE TO DEATH. I DON'T WANT TO SPEND MONEY IN THIS FACTORY INEFFICIENT DESIGN AND DEFECTIVE PARTS OF THE CAR. THIS SUPPOSED TO BE AN URGENT RECALL FOR AMERICAN HONDA. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10790479 — an unverified report by a vehicle owner.
SEVERAL HOURS AFTER FILLING UP OUR 2008 HONDA CIVIC HYBRID ON A VERY HOT DAY (104-106) WE NOTICED A STRONG GAS SMELL COMING FROM THE GARAGE WHERE IT WAS PARKED. UPON INVESTIGATION WE FOUND SEVERAL SMALL PUDDLES OF GAS UNDERNEATH THE GAS TANK, WHICH WAS WET WITH GAS AND DRIPPING ON THE GARAGE FLOOR.
NHTSA complaint #10749165 — an unverified report by a vehicle owner.