70 of the
1,466 complaints about the 2007 Honda Civic are about the
electrical system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
41,500 miles.
ON OCTOBER 28, 2020, I WAS DRIVING ON A CITY STREET TO WORK, WHEN I HEARD A LOUD POP AND SAW A BRIGHT FLASH. ALL THE DASH LIGHTS CAME COME THEN AFTER A SECOND EVERYTHING SHUT OFF. THE CAR STOPPED, BUT STILL ROLLING I PULLED INTO A PARKING LOT. I TRIED TO OPEN THE DOOR, BUT I COULDN'T. THE LOCKS WOULD NOT MOVE, ON EITHER DOOR. NOT MANUALLY. I WAS TRAPPED INSIDE. THANK GOODNESS THE CAR DIDN'T START A FIRE, BECAUSE I WOULD NOT BE ABLE TO GET OUT. NOT BY OPENING THE DOORS MANUALLY. THE METAL POLE THAT HOLDS THE HOOD UP CAME LOOSE SOMEHOW AND HIT THE BATTERY, WHICH MADE A SHORT AND SHUT EVERYTHING DOWN. REGARDLESS, THE CAR SHOULD UNLOCK MANUALLY IF THE POWER LOCKS DON'T WORK. I COULDN'T UNLOCK FROM INSIDE BY PULLING THE HANDLE OR THE LOCKS WOULD NOT MOVE/OPEN.
NHTSA complaint #11367103 — an unverified report by a vehicle owner.
Hesperia, CA
ELECTRICAL SYSTEM
TAKATA AIR BAG FAILED RECALL! MY 2007 HONDA CIVIC SEDAN HAS AN INFLATOR MALFUCTION LOCATED IN THE DRIVER SIDE REAR THAT KEEPS THE AIRBAG LIGHT ON AT ALL TIMES. IVE TAKEN IT TO VALLEY HIGH HONDA 2DIFFERANT OCCASIONS. 2009, 2016 THE DEALER SAID THEY WONT FIX IT, I SHOULD GO TO PICK A PART. HONDA AMERICA ALSO TOLD ME THEY WONT FIX IT. NOT COVERED UNDER WARRANTY! THE BAGS ARE NOT IN WORKING ORDER DUE TO THE LIGHT BEING ON AND WILL NOT DEPLOY IF INVOLVED IN AN ACCIDENT! I THOUGHT SAFETY WAS #1 PRIORITY FOR HONDA? I HAVE ALL MY DOCUMENTATION SHOWING MY MULTIPLE VISITS. MY WIFE AND CHILDREN TRAVEL IN THIS CAR DAILY. I WOULD LIKE SOME HELP FIXING THIS SO MY FAMILY WILL BE PROTECTED IF IN AN ACCIDENT.I RECEIVED A RECALL NOTICE BUT THE DEALER SAID ITS NOT COVERED. I AM WRITING THIS COMPLAINT AFTER RECEIVING AN AUTO AIRBAG SETTLEMENT CARD IN THE MAIL. I PURCHASED THE VEHICLE USED FROM VALLEY HIGH HONDA IN 2007. THE VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT WHILE I HAVE BEEN THE OWNER. I WAS TOLD IT WASNT IN ONE PRIOR TO MY PURCHASE. I WAS INFORMED BY THE SAME DEALER THAT THE INFLATOR WIRING WAS DAMAGED AND CAME DISCONNECTED FROM THE INFLATOR SWITCH AND THAT I WAS AT FAULT. ? I RECENTLY HAVE MOVED AND DONT HAVE ALL MY DOCUENTS READILY AVAILABLE, SO I HAVENT ATTACHED THEM YET. THE AIRBAG LIGHT HAD BEGAN COMING ON SHORTLY AFTER OR NEAR THE TIME OF MY PURCHASE OF THE CAR. I WILL SEND OR ATTACH MY LITTLE BIT OF INFORMATION/DOCUMENTS AS SOON AS I CAN GET SETTLED AND LOCATE IT.
NHTSA complaint #11056732 — an unverified report by a vehicle owner.
at 128,000 milesDeer Park, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. AN INDEPENDENT MECHANIC INSPECTED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN UNKNOWN RECALL CAMPAIGN AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. **UPDATED 08/31/17*LJ
NHTSA complaint #11006388 — an unverified report by a vehicle owner.
at 203,000 milesMukwonago, WI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE THE VEHICLE WAS BEING REPAIRED, THE TECHNICIAN NOTICED THAT THE DC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT STALLED WITHOUT WARNING MONTHS LATER. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VOLTAGE CONVERTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V106000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
NHTSA complaint #10955068 — an unverified report by a vehicle owner.
Pelham, AL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10924609 — an unverified report by a vehicle owner.
Newark, CA
ELECTRICAL SYSTEM
PURCHASED 2007 HONDA CIVIC NEW. HAD ISSUE WITH PASSENGER SIDE AIRBAG LIGHT ON 2008. HAD DEALER FIX. LIGHT CAME ON 2009. HAD DEALER FIX. LIGHT CAME BACK ON 2010. NOW VEHICLE WARRANTY PERIOD EXPIRED. DID NOT WORRY BECAUSE PASSENGER SIDE AIR ONLY AND MY SON DRIVE MOSTLY BY HIMSELF. LIGHT HAVE BEEN ON EVER SINCE. BROUGHT CAR BACK TO DEALER FOR RECALL OF AIRBAGS 7/2016. HAD DEALER LOOK AT SIDE AIRBAG LIGHT AGAIN. THEY TELL ME THE I HAD A FAULTY FLOOR HARNESS AND ALL MY AIRBAGS WILL NOT WORK AND COST OF REPAIR AFTER DISCOUNT TO BE $1600. I CALL AMERICAN HONDA ON 8/1 TO SEE IF THEY WILL COVER COST OF REPAIR. THEY DID NOT. BASE ON MY RESEARCH, I FEEL THIS IS VERY UNFAIR. 2007 HONDA CIVIC HAVE THIS PROBLEM SIDE AIRBAG LIGHT ISSUE CODE 32-10. I THINK MY CAR FAULTY HARNESS ISSUE WAS THERE WHEN I PURCHASED THE CAR NEW AND IT CAUSE SIDE AIRBAG LIGHT TO COME ON CONSTANTLY AND WHY THE REPAIR NEVER LASTED MORE THAN A FEW MONTHS. THIS IS A SAFETY ISSUE SAME AS WITH THE SEAT BELT AND AMERICAN HONDA SHOULD COVER COST OF REPAIR. AMERICAN HONDA HAS SERVICE NOTICE CONCERNING THIS PROBLEM WITH THE HONDA CIVIC ONLY. MY MILEAGE IS 85080 AT THIS TIME.
NHTSA complaint #10892051 — an unverified report by a vehicle owner.
at 18,500 milesLake Elsinore, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE COMPRESSOR AND THE BATTERY FAILED INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN DETERMINED THAT THERE WAS AN ELECTRICAL SHORT WHICH REQUIRED FURTHER DIAGNOSIS. THE DEALER WAS WAITING FOR INSTRUCTION FROM THE MANUFACTURER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.
NHTSA complaint #10622502 — an unverified report by a vehicle owner.
at 18,500 milesLake Elsinore, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE COMPRESSOR AND THE BATTERY FAILED INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN DETERMINED THAT THERE WAS AN ELECTRICAL SHORT WHICH REQUIRED FURTHER DIAGNOSIS. THE DEALER WAS WAITING FOR INSTRUCTION FROM THE MANUFACTURER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.
NHTSA complaint #10622502 — an unverified report by a vehicle owner.
at 66,378 milesWhites Boro, NY
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT ONCE THE VEHICLE WAS POWERED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE WOULD FAIL TO RESTART. THE CONTACT COULD RESTART THE VEHICLE IF THE KEY WAS NOT REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,378.
NHTSA complaint #10598166 — an unverified report by a vehicle owner.
at 66,378 milesWhites Boro, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT ONCE THE VEHICLE WAS POWERED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE WOULD FAIL TO RESTART. THE CONTACT COULD RESTART THE VEHICLE IF THE KEY WAS NOT REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,378.
NHTSA complaint #10598166 — an unverified report by a vehicle owner.
at 66,378 milesWhitsboro, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT ONCE THE VEHICLE WAS POWERED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE WOULD FAIL TO RESTART. THE CONTACT COULD RESTART THE VEHICLE IF THE KEY WAS NOT REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,378.
NHTSA complaint #10598171 — an unverified report by a vehicle owner.
at 66,378 milesWhitsboro, NY
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT ONCE THE VEHICLE WAS POWERED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE WOULD FAIL TO RESTART. THE CONTACT COULD RESTART THE VEHICLE IF THE KEY WAS NOT REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,378.
NHTSA complaint #10598171 — an unverified report by a vehicle owner.
at 130,000 milesPark City, KY
ELECTRICAL SYSTEM
DURING A ROUTINE OIL CHANGE 'EQUIPMENT INSPECTION' WAS INFORMED THE THIRD BRAKE LIGHT WAS 'BURNED OUT'. AS THIS IS A MULTI-LIGHT LED, THE PROBABILITY OF THE ALL THE LED TO HAVE FAILED WAS SUSPICIOUS. DEALER REP WAS VERY SURE ENTIRE UNIT REQUIRED REPLACEMENT AND QUOTED A PRICE OF NEARLY $200 FOR REPAIR OF A PIECE OF SAFETY EQUIPMENT. DEFERRED REPAIR TO FURTHER INVESTIGATE. WEB SEARCH SHOWS THIS IS A EXTREMELY COMMON OCCURRENCE ON 2007 AND LATER CIVICS. PROBLEM IS NOT THE LED BUT THE SOLDER JOINTS ON THE ASSEMBLY WHICH FAIL FREQUENTLY. AS THIS IS A DESIGN DEFICIENCY IN A PIECE OF SAFETY EQUIPMENT, ONE WOULD EXPECT A RECALL TO CORRECT. APPARENTLY AS THE PROBLEM REQUIRES 'IMMEDIATE' REPAIR IN MOST STATES WITH ANNUAL SAFETY INSPECTIONS, IT HAS NOT GARNERED SUFFICIENT TRACTION WITH NHTSA TO WARRANT ACTION. (NOTE: ACTUAL FAIL DATE/MILEAGE IS UNKNOWN).
NHTSA complaint #10544503 — an unverified report by a vehicle owner.
at 68,000 milesDenville, NJ
ELECTRICAL SYSTEM
THE SRS LIGHT ON MY HONDA WAS ON FOR THE PAST MONTH. THIS IS A KNOWN ISSUE THAT IS AFFECTING LOTS OF HONDA CIVICS OF 2006 AND 2007 THAT HONDA REFUSES TO ACKNOWLEDGE. THE WIRING HARNESS HAS TO BE REPLACED AND THE PASSENGER SIDE WEIGHT SENSOR, WHICH IS CLOSE TO A $2000 REPAIR. WHEN I ASKED HONDA CORPORATE (CUSTOMER SERVICE [XXX] AT 800-999-1009) I WAS ARROGANTLY TOLD THEY DO NOT CARE BECAUSE THE CAR IS OUTSIDE OF WARRANTY. IT IS DISGRACEFUL THAT HONDA MARKETS SAFETY IN THEIR VEHICLES, BUT DOES NOT STAND BEHIND THEIR SRS SYSTEM FAILING PREMATURELY. THIS IS NOT A WEAR AND TEAM ITEM AND NO ONE SITS IN MY CAR BESIDES ME. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE AIRBAGS WILL NOT DEPLOY WHETHER OR NOT WE WEAR SEAT BELTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10514298 — an unverified report by a vehicle owner.
at 19,785 milesNorthridge, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
POPPING NOISE WHILE TURNING AT 5,268 MILES. REPLACED TWO TIRES AT 19,785 MILES. NEED A FRONT END AXLE REPLACEMENT AT 31,839. DIAGNOSED AND ADJUSTED TORQUED REAR SUSPENSION NOISE AT 60,136. REPLACED REAR UPPER CONTROL ARMS 61,275. REPLACED SHOCKS, AND CV BOOTS AT 61,275. STRUTS WERE MAKING NOISE DUE TO CUPPING. STRUTS WERE REPLACED AT 61,275. TWO NEW TIRES THAT WERE RECENTLY REPLACED WERE REPLACED AGAIN. BOTH TIRES WERE FEATHERED AND MAKING NOISE. VEHICLE IS MAINTAINED IN GOOD CONDITION AND IS FOLLOWING THE MANUFACTURER'S MAINTENANCE RECOMMENDATION. CAR WAS ALIGNED AS REQUIRED BY MANUFACTURER. HOWEVER, CUPPING OR FEATHERING OF THE TIRES STILL HAPPENED. WHEN THE REAR CONTROL ARM WAS NOT REPLACED YET, THE REAR NOISE WAS SO LOUD AND DRIVING WAS BAD. THE TIRES FELT FLAT AND THE SHOCK ABSORBER DID NOT SEEM TO BE WORKING. IT IS VERY HARD TO DEAL WITH BOTH HONDA AMERICA AND KOLBE DEALER. BOTH COMPANIES TRIED TO PLAY IGNORANT OF THE ISSUES ALTHOUGH THEY KNEW IT ALL ALONG. I SPENT $1,419.11 FOR PREMATURE EXPENSES. AMERICAN HONDA BLAMED THE PREMATURE DAMAGES TO ME. AMERICAN HONDA NOR KOLBE HONDA DID NOT NOTIFY ME OF THE TECHNICAL BULLETINS THAT WERE ISSUED. ALSO, JUST BECAUSE THERE IS A TECHNICAL BULLETIN OR CORRECTIVE ACTION DOES NOT MEAN THAT THE PROBLEM WILL GO AWAY. DESIGN OF THE REAR UPPER CONTROL ARM MUST BE REVIEWED AGAIN AND TESTED FOR GEOMETRY WITH OTHER PARTS OF THE VEHICLE. HONDA AMERICA SHOULD TIGHTENED ITS QUALITY CONTROL AND QUALITY ASSURANCE SO THAT ITS MANUFACTURING FACILITY WILL NOT RELEASE CARS THAT HAVE DEFECTIVE PARTS. HONDA KNEW VERY WELL THAT THE REAR UPPER CONTROL ARMS HAVE DESIGN FLAWED STARTING WITH 2002 HONDA CIVIC. WHY ARE THEY STILL USING THIS DESIGN? IS IT BECAUSE THEY MANUFACTURED SO MUCH OF THE WRONG PARTS? THE BATTERY, AND WATER PUMP PULLEY WERE REPLACED, UPDATED 07/16/12
NHTSA complaint #10457308 — an unverified report by a vehicle owner.
Hesperia, CA
ELECTRICAL SYSTEM
MY HONDA CIVIC HYBRID IS NOT SAFE PLEASE HELP . MY 07 HONDA CIVIC HYBRID HAS A PROBLEM WITH THE IMA BATTERY MOST TIMES IT INDICATES NO CHARGE VERY VERY VERY DANGEROUS . ONE EXAMPLE I CAME TO A TURN SIGNAL TO TURN LEFT THERE WERE APRROX 3 CARS AHEAD OF ME THE SIGNAL LIGHT TURNED GREEN THE CARS AHEAD OF ME WENT MY TURN I ACCELERATED NO POWER MY CAR CREEPED THRU THE INTERSECTION AS I STARTED MY TURN THE SIGNAL LIGHT WAS YELLOW THEN TURNED RED FOR ME AND GREEN FOR THE ONCOMING TRAFFIC I THOUGHT I WAS GOING TO GET HIT ON MY PASSENGER SIDE . THIS WAS NOT THE FIRST TIME IT HAPPENED BUT ONE OF THE MOST DANGEROUS ONES. PLEASE HELP!
NHTSA complaint #10451820 — an unverified report by a vehicle owner.
at 80,000 milesPonte Vedra, FL
ELECTRICAL SYSTEM
ORIGINAL OWNER. AFTER IMA BATTERY SOFTWARE UPGRADE OWNER NOW EXPERIENCES RANDOM LOSS OF BATTERY POWER LEVEL. BATTERY INDICATOR RANDOMLY FALLS TO 1 BAR AND DURING THIS TIME, SLUGGISH TO POOR ACCELERATION, ESPECIALLY IN HIGHWAY MERGE SITUATIONS PLACING OWNER IS DANGEROUS SITUATIONS. WHEN BATTERY CHARGED AT LEAST 50%, ACCELERATION IS ACCEPTABLE AS THE IMA ASSIST IN ACCELERATION.
NHTSA complaint #10418268 — an unverified report by a vehicle owner.
at 63,000 milesAustin, TX
ELECTRICAL SYSTEM
THE VEHICLE'S HYBRID IMA SYSTEM (INTEGRATED MOTOR ASSIST) HAS BEEN STEADILY DETERIORATING SINCE APPROXIMATELY 40000 MILES, BUT BECAME HAZARDOUS AT AROUND 63000. CURRENT MILEAGE IS 78500. THE HYBRID BATTERY SYSTEM MUST RECHARGE SO FREQUENTLY THAT BATTERY ASSIST IS AVAILABLE LESS THAN HALF THE TIME. WHEN ASSIST IS UNAVAILABLE, ACCELERATION IS DANGEROUSLY LOW, MAKING COMMON DRIVING SITUATIONS SUCH AS LEFT TURNS, FREEWAY ONRAMPS, AND MERGING INTO TRAFFIC UNPREDICTABLE AND QUITE HAZARDOUS. HONDA'S ONLY RESPONSE HAS BEEN A SERIES OF INEFFECTIVE SOFTWARE UPDATES. HONDA WILL NOT REPLACE THE BATTERY UNDER WARRANTY UNLESS A WARNING LIGHT APPEARS. YET EVEN THE CURRENT SEVERELY DEGRADED PERFORMANCE OF THE BATTERY DOES NOT TRIGGER THAT WARNING LIGHT. I HAVE BEEN IN SEVERAL "NEAR MISS" SITUATIONS WHEN ACCELERATION WAS SO SLUGGISH THAT I WAS NEARLY UNABLE TO EVADE A DANGEROUS TRAFFIC SITUATION.
NHTSA complaint #10409769 — an unverified report by a vehicle owner.
Libertyville, IL
ELECTRICAL SYSTEM
AFTER BATTERY UPGRADE DUE TO HONDA RECALL NOTICE, THE 2007 CIVIC HYBRID BATTERY DOES NOT HOLD ITS CHARGE AS WELL AS IT USED TO. THIS IS DANGEROUS IN ICY CONDITIONS, AS ACCELERATING IS SLOW. IT'S ALSO DANGEROUS ENTERING THE EXPRESSWAY AND MAKING A QUICK LEFT TURN. IF I EXPECT THE CAR TO PERFORM AS IT DOE WHEN THE BATTERY IS WORKING, I END UP BARELY GETTING UP TO SPEED IN TIME. I'M HESITANT TO CONTACT HONDA FOR A FIX BECAUSE OF REPORTS THAT THIS MAKES THE PROBLEM WORSE AND ALSO DECREASES MPGS.
NHTSA complaint #10402230 — an unverified report by a vehicle owner.
at 74,000 milesChurchville, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT WAS DRIVING 40 MPH WHEN THE IMA BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART FOR A MINIMUM OF SIX HOURS AND THE VEHICEL WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THERE WERE BAD CODES THAT CAUSED THE VEHICLE TO STALL. THE DEALER REPROGRAMMED THE VEHICLE BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ECM AND PCM. THE CONTACT STATED THAT THE PROBLEM WAS WITH THE IMA BATTERY SINCE ONE OF THE CODES FROM THE DIAGNOSTIC TEST READ THAT THE IMA CODE WAS FAULTY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V106000 (ELECTRICAL SYSTEM) AND CALLED THE MANUFACTURER BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000.
NHTSA complaint #10395164 — an unverified report by a vehicle owner.
at 20,000 milesLOS Angeles, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. WHILE DRIVING APPROXIMATELY 5 MPH UPHILL, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS WITH NO ILLUMINATION OF THE BATTERY WARNING SYMBOL. THE FAILURE USUALLY OCCURRED WHEN DRIVING UPHILL AND HAD BEEN EXPERIENCED AT LEAST TEN TIMES INTERMITTENTLY. THE CONTACT STATED SHE RECEIVED A SOFTWARE UPDATE NOTIFICATION LETTER FROM THE MANUFACTURER BUT DID NOT HAVE THE UPDATES PERFORMED. THE DEALER WAS CONTACTED AND THE SERVICE MANAGER INFORMED THE CONTACT THAT THE UPDATE COULD HURT THE FUEL MILEAGE SIGNIFICANTLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/04/11
NHTSA complaint #10394474 — an unverified report by a vehicle owner.
at 82,000 milesAliso Viejo, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT STATED AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V106000 (ELECTRICAL SYSTEM) THE CONTACT CALLED THE DEALER TO SET AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER ADVISED THAT THE PARTS NEEDED FOR REPAIRS WOULD NOT BECOME AVAILABLE FOR TWO WEEKS. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE DEALER'S INFORMATION. THE MANUFACTURER THEN SUGGESTED CALLING SEVERAL DIFFERENT DEALERS TO DETERMINE IF THE PART WAS IN STOCK. THE CONTACT WAS CONCERNED THAT THE FAILURE DESCRIBED IN THE RECALL COULD CAUSE A CRASH AND STATED THAT THE MANUFACTURER SHOULD HAVE ALL PARTS AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 82,000.
NHTSA complaint #10392887 — an unverified report by a vehicle owner.
at 29,000 milesSUN Prairie, WI
ELECTRICAL SYSTEM
SINCE I HAVE GOTTEN THE IMA BATTERY UPGRADE THE CAR BATTERY COMPLETELY DISCHARGES RANDOMLY SEVERAL TIMES A DAY. WHEN THE BATTERY DISCHARGES THE CAR LOOSES A SIGNIFICANT AMOUNT OF ITS ACCELERATION. IT FREQUENTLY LOOSES ALL BARS ON THE BATTERY GAUGE, SIGNIFYING A RECALIBRATION EVENT. WHEN THIS HAPPENS, THE CAR IS UNABLE TO ACCELERATE AT A REASONABLE SPEED SINCE THE HYBRID SYSTEM IS TRYING TO CHARGE THE BATTERY INSTEAD OF ACCELERATING THE CAR. IN ADDITION, YOU HAVE TO DRIVE SLOWLY AND AVOID ANY SITUATIONS THAT MAY REQUIRE QUICK ACCELERATION WHILE THIS IS OCCURRING OR ELSE YOU MIGHT BE INVOLVED IN AN ACCIDENT. I HAVE HAD THREE INCIDENTS SINCE THIS UPGRADE WHERE I HAVE NEARLY HAD ACCIDENTS DUE TO THIS PROBLEM.
NHTSA complaint #10386965 — an unverified report by a vehicle owner.
at 58,220 milesSanford, NC
ELECTRICAL SYSTEM
2007 HONDA HYBRID IMA PROBLEMS HONDA UPDATE NOW CAR REALLY UNSAFE. NEVER KNOW WHEN HYBRID WILL GO GAS MILEAGE WENT FROM 45 TO 32 MPG CANT GET UP TO SPEED AT LIGHTS TIRED OF PEOPLE BLOWING THERE HORNS AT ME. PLEASE HELP US HYBRID OWNERS VERY UNSAFE CAR WITH IMA UPDATE HONDA WANT PUT IT BACK TO ORG SPEC.
NHTSA complaint #10378230 — an unverified report by a vehicle owner.
at 68,200 milesPalm Beach Gardens, FL
ELECTRICAL SYSTEM
2007 HONDA HYBRID, PURCHASED NEW ON 05/26/2007 AT ED MORSE HONDA IN RIVIERA BEACH FLORIDA. LISTING OF AUTO PROBLEMS DEALER MADE AWARE OF SINCE PURCHASE: *12/27/2007 LEFT FRONT WINDOW REGULATOR FAILED: UNDER WARRANTY/REPLACED *05/01/2009 IMA (HYBRID BATTERY) INDICATOR BEGINS TO DROP TO ON BAR, ACCELERATION FEELS ROUGH. INSPECTED BUT FOUND NO PROBLEMS, YET AUTO STILL HAD SAME PROBLEMS UNTIL IT FAILED. *07/10/2010 IMA(HYBRID BATTERY) AND ENGINE LIGHT ON, BATTERY DROPS TO NO INDICATION BARS. DEALER REPROGRAMMED INTERNAL SOFTWARE, UNDER WARRANTY *07/27/2010 LEFT FRONT WINDOW FELL IN, UNABLE TO OPERATE, OUT OF USE UNTIL REPAIRED (HAD TO REPLACE WINDOW AND REGULATOR, BUT WINDOW NOT BROKEN, DEALER INSISTED HAD TO REPLACE BOTH). CHARGE $431.68, DEALER STATES NO LONGER UNDER WARRANTY, YET SAME WINDOW HAD FAILED ON 12/27/2007. *07/26/2010 IMA (HYBRID BATTERY) SOFTWARE UPDATED AGAIN, HAD BEEN DONE 07/10/2010. STILL UNDER WARRANTY. *12/09/2010 IMA FAILED (HYBRID BATTERY) AND ENGINE LIGHT ON. DEALER REPLACED IMA BATTERY, UNDER WARRANTY. FIRST REPORTED CONCERN TO DEALER 05/01/2009. TWO UPDATES TO SOFTWARE ATTEMPTS UNSUCCESSFUL. RECALL DOCUMENTED BY HONDA. *12//18/2010 LEFT FRONT WHEEL BEARING FAILURE. CHARGED $48.69 TO DIAGNOSE. DEALER ASKING ABOUT $400.00 TO REPAIR. UNABLE TO AFFORD DEALER COST, REPAIRED ELSEWHERE. HAVE LEARNED THERE MAY BE A RECALL ON SAME ISSUE NHTSA #: 07V399000. *01/15/2011 GAS CAP DOOR LEVER FAILED. UNABLE TO OPEN GAS CAP DOOR TO PUMP GAS. MECHANISM BROKE THAT HAS CABLE TRAVELING FROM DRIVER'S SEAT TO GAS CAP DOOR. HAD TO DISMANTLE COMPONENT FROM WITHIN THE TRUNK TO OPEN. I WAS AT A GAS STATION WHEN THIS HAPPENED AT NIGHT. DEALER IS NOT OPEN AT THIS TIME. VERY CONCERNED WITH CAR'S MULTIPLE FUNCTION FAILURES. NON OF WHICH HAVE BEEN CAUSED BY DRIVER. AS CAN BE NOTED, THE ITEMS THAT HAVE FAILED COULD ALL LEAD TO EMERGENCY SITUATIONS. HAVE ALL RECEIPTS TO VERIFY THE ABOVE. NEED HELP. PLEASE.
NHTSA complaint #10378240 — an unverified report by a vehicle owner.
at 112,000 milesLake Saint Louis, MO
ELECTRICAL SYSTEM
ON MY 2007 HONDA CIVIC HYBRID THE IMA BATTERY WILL SUDDENLY DROP FROM A CHARGE TO NO CHARGE. WHEN THIS HAPPENS THE CAR LOSES ALMOST ALL ACCELERATION POWER BECAUSE THE GASOLINE ENGINE IS FORCED TO CHARGE THE BATTERY UP. THIS HAS HAPPENED TO ME DURING ACCELERATION ONTO MAJOR HIGHWAYS DURING RUSH HOUR WHICH IS EXTREMELY DANGEROUS WITHOUT ACCELERATION POWER. I WOULD LIKE HONDA MOTOR TO ADDRESS THIS ISSUE INSTEAD OF ISSUING SOFTWARE RECALLS THAT DO NOTHING TO THE CAR.
NHTSA complaint #10377905 — an unverified report by a vehicle owner.
at 30,000 milesHillsboro, OR
ELECTRICAL SYSTEM
HONDA CIVIC HYBRID IMA NO ASSIST OR LACK OF ASSIST AND MILEAGE REDUCTION AFTER IMA SOFTWARE RECALL UPDATE. I HAD NO ISSUES PRIOR TO THE IMA RECALL SOFTWARE UPDATE PERFORMED AT THE DEALER. THE CAR SEEMS TO NOW USE LESS ELECTRIC MOTOR POWER TO ACCELERATE OR TO GO UP HILLS. THIS CAN BECOME DANGEROUS IN CERTAIN SITUATIONS. ALSO THE CAR HAS SEEN A DECREASE IN FUEL ECONOMY OF 16% CITY AND 24% HIGHWAY. CONTACTED 2 DIFFERENT HONDA DEALERSHIPS AND THEY BOTH SAID SOME PEOPLE HAVE THE SAME ISSUES BUT HONDA DOES NOT HAVE A SOLUTION FOR THEM. CALLED HONDA MOTOR CORP. DIRECTLY TO TRY TO GET WARRANTY FIX OR AT LEAST FOR THEM TO UNINSTALL THE IMA SW UPDATE AND THEY SAID THEY CANNOT DO THAT. THEY WILL NOT REPLACE MY BATTERY WHICH IS STILL UNDER THE 8 YEAR WARRANTY OR RESOLVE MY SW UPDATE ISSUES. IT SEEMS WITH SO MANY PEOPLE HAVING AN ISSUE SOMEONE LIKE THE GOVERNMENT SHOULD STEP IN AND FORCE HONDA TO RECTIFY THE ISSUES FOR FREE RATHER THAN HAVING PEOPLE WASTE THEIR TIME GOING TO SMALL CLAIMS COURT OR FILING A CLASS ACTION SUIT.
NHTSA complaint #10373342 — an unverified report by a vehicle owner.
at 56,000 milesIssaquah, WA
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT RECEIVED NOTIFICATION FROM THE DEALER TO BRING HIS VEHICLE IN FOR SERVICING WHERE THEY PERFORMED AN IMA SERVICE UPGRADE. AFTER THE SERVICING, THE CONTACT STATED THE ELECTRIC MOTOR ASSIST DID NOT WORK. BOTH THE DEALER AND MANUFACTURE WERE CONTACTED WHO INFORMED THE CONTACT THAT THE SOFTWARE UPGRADE COULD NOT BE UNDONE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 59,000. THE FAILURE MILEAGES WAS APPROXIMATELY 56,000.
NHTSA complaint #10370387 — an unverified report by a vehicle owner.
at 28,000 milesNaples, FL
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT STATED THAT IN AUGUST 2010, THE DEALER REPROGRAMMED THE COMPUTER WHICH CAUSED THE VEHICLE TO LOSE POWER AND NOT ACCELERATE NORMALLY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE REPROGRAMMING WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
NHTSA complaint #10369816 — an unverified report by a vehicle owner.
at 60,688 milesHonolulu, HI
ELECTRICAL SYSTEM
I RECEIVED A LETTER FROM AMERICAN HONDA CORP. STATING THAT I NEEDED TO GET A SOFTWARE UPDATE ON MY 2007 HONDA CIVIC HYBRID IMA BATTERY. I TOOK THE CAR TO MY LOCAL DEALER AND SINCE THE UPDATE HAS BEEN INSTALLED THE CAR IS DANGEROUS TO DRIVE WHEN ENTERING THE FREEWAY. THE FAILURE TO ACCELERATE HAPPENS EVERYTIME I ENTER THE FREEWAY. THE CONSEQUENCES OF THIS FAILURE IS THAT CARS BEHIND COME UP ON ME VERY FAST AND I HAVE NO POWER TO GET IN THE FLOW OF TRAFFIC. IT HAS LITTLE ACCELERATION TO MATCH TRAFFIC FLOW. IT SEEMS THE CAR IS MOSTLY OPERATING ON THE SMALL ENGINE AND HAS LITTLE ASSIST FROM THE BATTERY,SINCE THE UPDATE HAS BEEN INSTALLED.I CALLED AMERICAN HONDA THEY SAID THERE WAS NO PROBLEM WITH THE UPDATE ON THE PERFORMANCE OF THE CAR AND THEY WOULD NOT DO ANYTHING REGARDING MY CONCERNS. I FEEL THIS CAR IS AN ACCIDENT WAITING TO HAPPEN. AS WELL ,HONDA SAID THEY WILL NOT CHANGE THE WARRANTY ON THE BATTERY EVEN THOUGH THEY HAVE CHANGED HOW THE BATTERY OPERATES SINCE THEY HAVE INSTALLED THE UPDATE. I ASK YOU TO CONSIDER TELLING HONDA TO RECALL THIS CAR AND MAKE IT SAFE TO DRIVE. I WANT MY CAR TO RUN THE WAY IT DID BEFORE THE SOFTWARE WAS INSTALLED. A SIDE COMPLAINT IS THAT THE GOOD GAS MILEAGE I GOT ON A TANK OF GAS AS DROPPED CONSIDERABLY SINCE THE UPDATE.. THANK YOU FOR YOUR CONSIDERATION ON TAKING ON THIS COMPLAINT.. P.S. THERE HAS BEEN NO ACCIDENT. I FILED THIS COMPLAINT SO THAT THERE IS NONE IN THE FUTURE. THE INCIDENT DATE OF AUGUST 11,2010 IS THE DATE THE NEW SOFTWARE WAS INSTALLED IN MY CAR.
NHTSA complaint #10363799 — an unverified report by a vehicle owner.