71 of the
1,466 complaints about the 2007 Honda Civic are about the
body and structure — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
50,000 miles.
1. SAFETY RECALL NOTICE INDICATIVE OF AIR BAG PROBLEM. TOOK TO DEALER. HE SAID THAT IT HAS BEEN FIXED AFTER AN HOUR OF STAY FOR PASSENGER INFLATOR-AND WHEN NOTICED WHILE DRIVING BACK, THE AIRBAG LIGHT CAME AGAIN. PRIOR TO THIS ALSO, THIS PROBLEM WAS NOTIFIED A FEW YEARS AGO, AND I GOT IT FIXED. DEALER ASKING MONEY FOR DOING DIAGNOSTICS AND THEN FIXING IT. 2. FRONT AND REAR BUMPER CLIPS FIXED SEVERAL TIMES-4 TIMES SPENDING MY OWN MONEY BUT ALWAYS A PROBLEM.
NHTSA complaint #11383994 — an unverified report by a vehicle owner.
Arlington, MA
STRUCTURE:BODY
THE PAINT IS PEELING OFF THE CAR, ALL OVER THE CAR WHICH ISN'T NORMAL...IT IS NOT GOOD FOR THE ENVIRONMENT AND LOOKS TERRIBLE
NHTSA complaint #11317244 — an unverified report by a vehicle owner.
at 252,000 milesGreenfield, MA
STRUCTURE:BODY
UPON REPLACING REAR ROTOR'S AND BRAKES I DISCOVERED THAT THE MOUNTING POINT FOR THE REAR TRAILING ARM WAS RUSTED OUT AND NOT REPLACEABLE. UPON INVESTIGATION THIS SEEMS TO BE A COMMON ISSUE WITH THIS MODEL, AND CURRENTLY HAS A RECALL WITH HONDA CANADA, BUT NOT IN THE US. THE CAR HAS BEEN MAKEING NOISES WHILE IN MOTION AND BREAKING SO I ASSUMED IT WAS RUST BUILD UP ON MY CALIPER MOUNT BRACKET. SADLY ITS A POOR DESIGN THAT HONDA WONT ADMIT THAT NORTHERN STATES THAT USE SALT THIS IS A KEY POINT ISSUE. IVE BEEN DRIVING MY DAUGHTER AROUND IN THIS.
NHTSA complaint #11306463 — an unverified report by a vehicle owner.
at 85,000 milesReisterstown, MDCrash1 injured
STRUCTURE:BODY
I WAS DRIVING AND MY CAR SUDDENLY STOPPED IN THE MIDDLE OF A VERY BUSY ROAD, THE VEHICLE STARTED SMOKING WHILE I WAS INSIDE, IT WAS SO SCARY. I'M LUCKY THAT I'M ALIVE. THE VEHICLE WAS DIAGNOSED BY HONDA WITH A CRACKED ENGINE. HONDA WAS FULLY AWARE OF THE ENGINE BLOCK LEAK ISSUE BACK IN 2013. INSTEAD OF OFFERING A TOTAL RECALL TO FIX THE ISSUE FOR ALL THE RUNNING CIVICS, THEY SIMPLY OFFERED A 10 YEAR WARRANTY, IN CASE THE PROBLEM SURFACES. THIS IS A SAFETY ISSUE AND AUTHORITIES SHOULD INVESTIGATE HOW HONDA IS HANDLING THESE COMPLAINTS. THEY REFUSED TO TAKE RESPONSIBILITY AND STAND BY THEIR CUSTOMERS.
NHTSA complaint #11258878 — an unverified report by a vehicle owner.
Cullman, AL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUN VISOR WAS REPAIRED PER AN UNKNOWN RECALL. AFTER THE REPAIR, THE VISOR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 244,000.
NHTSA complaint #11244280 — an unverified report by a vehicle owner.
at 161,000 milesLong Beach, CACrash
STRUCTURE:BODY
TAKATA RECALL IT WAS AROUND 3:45 AM MY BROTHER WOKE ME UP SAID THERE WAS A LOUD CRASH OUTSIDE SO WE WENT OUTSIDE TO FIND MY NEIGHBOR PARKING AND I GO OVER TO SEE AND MY CAR WHICH WAS STATIONARY IN THE STREET, IT WAS SMASHED IN FROM THE FRONT, I CALLED THE COPS TO MAKE A REPORT. I BELIEVE MY NEIGHBOR WAS UNDER THE INFLUENCE OF SOMETHING AS I TRY TO TALK TO HER TO GET HER INSURANCE.
NHTSA complaint #11161186 — an unverified report by a vehicle owner.
at 75,000 milesPhiladelphia, PA
STRUCTURE:BODY
MY CAR IS DARK PEARL BLUE. THE PAINT BEGAN PEELING ON TRUNK AND ROOFTOP OF CAR AROUND APRIL 2017. IT BEGAN AS WHITE CHALKY SPLOTCHES AND HAS GROWN. TODAY MOST OF ROOFTOP IS EXPOSED ALONG WITH TRUNK AND NOW TOPS OF DOORS STARTING TO PEEL. THE REPS AT MY DEALERSHIP STATED THERE ISN'T A RECALL FOR THIS PAINT. EVERYTHING I READ STATES HONDA USED CHEAPER PAINT ON CERTAIN YEAR VEHICLES. THEY SHOULD BE HELD ACCOUNTABLE AND PROVIDE OWNERS WITH PAINT JOBS. I DON'T UNDERSTAND WHY THEY ONLY PULLED IN ODYSSEY VEHICLES AND NOT ALL VEHICLES WITH THIS ISSUE.
NHTSA complaint #11123300 — an unverified report by a vehicle owner.
at 33,350 milesRego Park, NY
STRUCTURE:BODY
ORIGINAL PAINT IS PEELING. NEVER KNEW OR TOLD ABOUT THE EXTENDED WARRANTY FOR PAINT UNTIL I BROUGHT THE CAR IN YESTERDAY FOR A PASSENGER AIRBAG RECALL ON THE CAR WHICH ALSO I HAVE TO KNOW ABOUT BY LOOKING UP ONLINE SINCE WE WEREN'T TOLD ABOUT IT. DEALERSHIP CONFIRMED THAT THEY CANT DO ANYTHING ABOUT THE CAR PAINT ANYMORE SINCE THE EXTENDED WARRANTY EXPIRED.
NHTSA complaint #11092028 — an unverified report by a vehicle owner.
Willingboro, NJ
STRUCTURE:BODY
REAR TIRES TENDS TO WEAR OUT FASTER DUE TO DESIGN DEFECT IN UPPER CONTROLLER ARM. DRIVERS WILL BE UNAWARE OF WORE TREAD WEAR TOWARDS THE BODY SIDE POSING A RISK TO LOOSE CONTROL IN SOME CIRCUMSTANCES ESPECIALLY DURING WET CONDITIONS. IN ADDITION, VALUE OF THE CAR DEPRECIATED DUE TO PAINT FADING AND HONDA KNOWINGLY DENYING ANY DEFECT IN THE QUALITY OF THE PAINT USED AS COST CUTTING TACTIC DURING 2007 EARLY RECESSION.
NHTSA complaint #11020291 — an unverified report by a vehicle owner.
Alpharetta, GA
STRUCTURE:BODY
THE PAINT OF THE CAR IS PEELING OFF. FROM EVERYWHERE. THIS CAR IS BEING PARKED IN OUR DRIVEWAY FOR LAST 4 YS. BEFORE THAT IT WAS PARKED IN GARAGE ATTACHED TO THE HOUSE. ON THE TOP IT LOOKS LIKE IT HAS SOME CHEMICAL REACTION. ON THE BUMPER , HOOD AND OTHER PLACES IT LOOKS LIKE THE COLOR IS PEELING AND IT SHOWS A WHITE SPOT. THIS CAR IS USED OT DRIVE ONLY FROM HOME TO WORK AND BARELY LONG DISTANCE.
NHTSA complaint #10971833 — an unverified report by a vehicle owner.
Brentwood, NY
STRUCTURE:BODY
I HAVE A WATER LEAK ON PASSENGER SIDE
NHTSA complaint #10969835 — an unverified report by a vehicle owner.
White Rock British Columbia CA, AK
STRUCTURE:BODY
CLEAR COAT IS PEELING OFF CAR ON ROOF AND FRONT ABOVE BOTH HEAD LIGHTS
NHTSA complaint #10968790 — an unverified report by a vehicle owner.
at 65,000 milesAllentown, PA
STRUCTURE:BODY
THE PAINT STARTED TO PEEL AT ONLY 65,000 MILES, BACK IN 2015. THE CAR, AT THAT POINT, WAS 8 YEARS OLD. IT PEELED IN LITERALLY JUST A FEW MONTHS TIME. IT'S NOW PATCHY ON THE HOOD, ROOF AND TRUNK.
NHTSA complaint #10917650 — an unverified report by a vehicle owner.
at 3,600 milesNEW Carrollton, MDCrash
STRUCTURE:BODY
NHTSA RECALL NUMBER: 07V-399 MFR CAMPAIGN ID: Q56 CAMPAIGN DESCRIPTION: '06-'07 HCM CIVIC REAR BEARING RECALL DATE: 08/30/2007 RECALL STATUS: 17 CHARACTER VIN REQUIRED SUMMARY: ON CERTAIN VEHICLES, THE WHEEL SPEED SENSOR HOUSING USES AN O-RING SEAL TO PREVENT LEAKAGE TO OR FROM THE WHEEL BEARING. IF ASSEMBLED IMPROPERLY, THE O-RING MAY NOT SEAL PROPERLY ALLOWING WATER TO ENTER THE WHEEL BEARING AND EVENTUALLY CAUSE DAMAGE TO THE BEARING, ESPECIALLY IN AREAS WHERE USE OF ROAD SALT IS PREVALENT. IF THE DRIVER CONTINUES TO DRIVE WITH THIS CONDITION IT IS POSSIBLE FOR THE WHEEL BEARING TO BECOME LOOSE, WHICH COULD CAUSE THE BEARING TO FAIL. SAFETY RISK: THIS COULD CAUSE A WHEEL TO FALL OFF OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH. REMEDY: DEALERS WILL INSPECT THE REAR ABS SENSORS AND WHEEL BEARINGS FOR DAMAGED PARTS AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 25, 2007. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
NHTSA complaint #10883781 — an unverified report by a vehicle owner.
at 48,000 milesLOS Angeles, CA
STRUCTURE:BODY
FADING PAINT CONDITION. MY CAR IS STARTING TO SHOW SIGNIFICANT CLEAR COAT AND PAINT FADING ON THE C PILLAR ,TRUNK LID AND RIGHT FINDER.VEHICLE. CURRENTMILEAGE IS UNDER 55K MILES
NHTSA complaint #10824301 — an unverified report by a vehicle owner.
at 71,000 milesDeal Island, MD
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING AT 50 MPH, THE HEADLINER SLIGHTLY DETACHED FROM THE ROOF OF THE VEHICLE AND OBSTRUCTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE. UPDATED 1/14/16 LN
NHTSA complaint #10788046 — an unverified report by a vehicle owner.
at 40,000 milesEdwardsville, IL
STRUCTURE:BODY
I HAVE A 2007 BLUE CIVIC SI SEDAN. THE PAINT/CLEARCOAT HAS BEGUN TO OXIDIZE. CLEAR COAT IS FLAKING OFF ALL OVER THE FRONT FENDERS, HOOD, ROOF OF CAR, A PILLARS, C PILLARS, SPOILER AND TRUNK. THE SIDE OF THE CAR HAVE BEEN OK SO FAR. MY CAR JUST MISSED THE RECALL NOTICE BY A FEW MONTHS BUT HAS BECOME WORSE EVERY DAY. I WAX MY CAR 2-3 TIMES A YEAR AND PARK IN A GARAGE AT HOME AND WORK. SO THE SUN HAS MINIMAL CHANCE OF RUINING THE PAINT. BUT THE CLEAR COAT AND PAINT ARE STILL COMING OFF THE CAR ALL OVER. IT LOOK HORRIBLE AND NOW I AM IN NEED OF A NEW PAINT JOB. HONDA STATES THERE WAITING FOR A NEW RECALL TO COME OUT AND COVER THIS BUT IN TELL THEN I HAVE TO TAKE CARE OF IT. I AM VERY DISAPPOINTED WITH THIS ISSUE AS ITS A GREAT CAR BUT NOW LOOKS LIKE CRAP AND TAKES EVEN MORE WORK TO PREVENT RUST. THE PAINT ISSUES BEGAN A YEAR AFTER MY FACTORY WARRANTY EXPIRED. I DID PURCHASE THIS CAR NEW FROM A HONDA DEALER.
NHTSA complaint #10786258 — an unverified report by a vehicle owner.
at 95,000 milesMarblehead, MA
STRUCTURE:BODY
THE PAINT IS CHIPPING AND PEELING ALL OVER THE HOOD AND SIDES OF THE FRONT OF THE CAR. IT IS VERY UGLY!
NHTSA complaint #10764480 — an unverified report by a vehicle owner.
at 70,000 milesMiddletown, RI
STRUCTURE:BODY
THE PAINT ON THE ROOF OF MY 2007 HONDA CIVIC START OXIDIZING AND PEELING AWAY 2 YEARS AGO. AT FIRST IT WAS JUST A SMALL SPOT AT THE BACK OF THE ROOF AND NOW IT IS MANIFESTING TO ALL OVER THE ROOF. I RECEIVED A RECALL FOR 2007 CIVICS FOR PAINT PEELING AND I BROUGHT MY VEHICLE TO MY LOCAL DEALERSHIP WHERE I WAS TOLD THAT MY VIN NUMBER WAS NOT COVERED. I FEEL AS HONDA IS MOST ASSUREDLY BEING DECEITFUL WITH THEIR CUSTOMERBASE AND CERTAINLY NOT TAKING CARE OF THEM AS THEY SHOULD. I FELT SAFE AND CONFIDENT PURCHASING A HONDA JUST KNOWING THEY WOULD STAND BEHIND THEIR PRODUCT AND KNEW I WOULD NOT HAVE ISSUES IN THE END. SILLY ME.
NHTSA complaint #10749514 — an unverified report by a vehicle owner.
Albuquerque, NM
STRUCTURE:BODY:DOOR
THE DOORS DO NOT STAY OPEN LIKE EVERY CAR USUALLY DOES WHEN THEY ARE OPENED. THIS CAUSES A PROBLEM WHEN LOADING AND UNLOADING CAR SEATS, PEOPLE, GROCERIES, ETC. WHEN THE DOORS ARE OPENED, THEY AUTOMATICALLY CLOSE BACK UP. I'M CONCERNED BECAUSE THE DOOR, (WHEN IT CLOSES BY IT'S SELF,) HITS A LOT PEOPLE IN THE BACK THAT EXPECTING THE DOOR TO STAY OPEN WHEN THEY ENTER THE CAR. THERE IS ALSO RISK OF IT SLAMMING A PERSONS FINGER. I GET MANY COMPLAINTS FROM MY PASSENGERS.
NHTSA complaint #10700878 — an unverified report by a vehicle owner.
at 87,000 milesWilmington, NC
STRUCTURE:BODY
THE CLEAR COAT AND PAINT JOB IS BUBBLING AND GETTING READY TO CRACK AND EXPOSE THE CAR TO RUST.
NHTSA complaint #10692942 — an unverified report by a vehicle owner.
Cayce, SC
STRUCTURE:BODY
EARLY 2014 WE APPROACHED HONDA OF COLUMBIA, THE PURCHASE POINT OF THIS CAR, ABOUT THE FACTORY PAINT FLAKING AND COMING OFF. HONDA SAYS WE HAVE TO HAVE THE CAR REPAINTED AND SHOW THEM THE RECEIPT BEFORE THEY WILL HELP OFFER FINANCIAL HELP. THAT COSTS US $4000+ OUT OF OUR POCKET AND THEN THEY MAY SUBSIDIZE THE COST. THIS CAR MISSES THE ORIGINAL RECALL FOR DEFECTIVE PAINTING BY A COUPLE OF WEEKS. HER CAR HAS BEEN WELL KEPT BUT NOT GARAGED. INDEPENDENT PAINT SHOPS CONFIRM THAT IT IS A FAULT W/ THE ORIGINAL PAINTING PROCESS. NEARLY THE WHOLE TOP/FLAT SURFACES OF THE CAR ARE IN QUESTION: SPOILER, ROOF, TRUNK, HOOD, FENDERS AND ALL OTHER HORIZONTAL SURFACES ARE AFFECTED. THE VERTICAL PORTIONS ARE IN ACCEPTABLE SHAPE. THE LOCAL DEALER HONDA OF COLUMBIA, S.C. SAYS THIS CAR DOESN'T FALL INTO THE FACTORY RECALL CRITERIA BECAUSE IT IS AN '07 AND THEY ONLY QUALIFIED UP TO '06. ONE OF THEIR SERVICE DEPARTMENT REPS ASSURED US THEY IT SHOULD BE ON THE RECALL LIST AND THAT EVEN THE COLOR WAS ONE LISTED ALONG W/ THE OTHER CAR COLORS. NOT HONDA OF COLUMBIA DENIES THAT THE CAR HAS TO BE REPAINTED BEFORE THEY WILL HELP PAY, BUT NOW ONLY OFFER $1000 TO SUBSIDIZE THE COST AND STILL WONT TELL ME HOW TO MAKE A CLAIM. THEY SUGGESTED I CALL HONDA OF AMERICA SERVICE FOLKS AND TALK TO THEM THEY HAVE YET TO ANSWER A CALL. THERE IS NO ANSWER OF ANY KIND SO I AM UNABLE TO LEAVE A MESSAGE. WHAT SHOULD I DO...
NHTSA complaint #10671258 — an unverified report by a vehicle owner.
at 39,000 milesCrescent, PA
STRUCTURE
THE PAINT ON THE ROOF OF MY CAR IS HAZING AND THE CLEAR COAT IS PEELING. THE HOOD OF MY CAR ALSO HAS WHITE SPOTS. HONDA GARAGE IN MOON TWP., PA WILL ONLY PAY HALF OF THE COST TO PAINT THE ROOF OF MY CAR. THEY SAID THERE WAS A "GOODWILL RECALL" THAT ENDED IN SEPT 2014, BUT I NEVER RECEIVED THIS.
NHTSA complaint #10662181 — an unverified report by a vehicle owner.
at 58,500 milesTampa, FL
STRUCTURE:BODY
THIS CIVIC IS GALAXY GREY. THE ROOF AND TRUNK PAINT HAS BEGUN TO CLOUD, FADE, CRACK, AND PEEL. WHILE NOT A SAFETY ISSUE, IT WILL AFFECT THE RESALE VALUE OF THE CAR.
NHTSA complaint #10654172 — an unverified report by a vehicle owner.
Waco, TX
STRUCTURE
I WAS TOLD BY A FRIEND THAT SHE GOT HER CIVIC PAINTED BECAUSE OF A RECALL. I BOUGHT MY CAR AT THE HONDA DEALER IN KILLEEN TEXAS, BUT I CALLED MY LOCAL GREG MAY HONDA IN WACO TX SERVICE DEPARTMENT. I TOLD THEM I NEVER RECEIVED ANY NOTICE STATING THERE WAS A RECALL, AND SOMEONE HAD TOLD ME ABOUT IT. I WAS HAVING THE EXACT COLOR ISSUES WITH PEALING, CLOUDY COLOR ON MY ROOF, AND A FEW OTHER PANELS ON MY CAR. THEY TOLD ME THAT THERE WAS A RECALL BUT ITS PAST DUE NOW, AND I BASICALLY WILL HAVE TO PAY OUT OF POCKET FOR THIS. I AM HAVING MY CAR ROOF PAINTED THIS WEEKEND, AND WILL HAVE TO DO THE REST AS I CAN AFFORD IT. WHAT I DON'T UNDERSTAND IS, WHY SHOULD I HAVE TO PAY FOR A RECALL THAT HONDA SAID WAS HAPPENING IF YOU NEVER SENT A NOTIFICATION TO ME.??? I HAVEN'T BEEN ONLINE HERE SINCE I PAID MY CAR OFF, I DIDN'T REALIZE IT WOULD HAVE RECALLS ETC ON HERE. I WILL KEEP WATCH NOW THAT I KNOW. I LOVE MY HONDAS THIS IS MY SECOND CIVIC I ALSO HAD AN ACCORD. CAN YOU DO ANYTHING FOR ME? I HAVE PHOTO'S OF MY CAR WITH THE DAMAGE IF YOU NEED PROOF. THANK YOU FOR YOUR TIME AND CONSIDERATION REGARDING THE ABOVE MATTER.
NHTSA complaint #10648601 — an unverified report by a vehicle owner.
at 51,000 milesPainesville, OH
STRUCTURE:BODY
DRIVER'S WINDOW MOVES UP AND DOWN. I PUT WINDOW UP, AND IT COMES DOWN BY ITSELF. MINOR ISSUE IS CLEARCOAT PAINT PEELING OFF OF BUMPER.
NHTSA complaint #10644149 — an unverified report by a vehicle owner.
at 80,000 milesCharlotte, NC
STRUCTURE:BODY
AFTER ABOUT A YEAR AFTER PURCHASING MY CAR, I NOTICED THE PAINT STARTED TO APPEAR RATHER DUSKY. A SHORT TIME LATER, MY PAINT STARTED TO PEEL! MY CAR WAS ONLY THREE YEARS OLD AT TIME OF PURCHASE- SO PEELING PAINT IS OBVIOUSLY NOT OWNERS FAULT. NO SOONER DID MY ROOF BEGIN TO PEEL HEAVILY, THE HOOD AND SIDE PANELS AND NOW TRUNK ARE STARTING TO PEEL EXCESSIVELY. IT IS SO EMBARRASSING, AND SO GROSS.
NHTSA complaint #10609570 — an unverified report by a vehicle owner.
at 51,400 milesLongwood, FL
STRUCTURE
OPENED OUR TRUNK RECENTLY AND WATER POURED INTO THE TRUNK FROM THE TRUNK DOOR WHEN WE LIFTED IT. KEEPS HAPPENING EVERY TIME AFTER A RAINY DAY (WHICH IS ALOT IN FLORIDA). NOW OUR TRUNK IS SMELLY, MOLDY AND DAMP. WE CANNOT PUT OUR GROCERIES, PURSE, SUITCASES, ETC INTO THE TRUNK OR ELSE THEY WILL GET WET. IT SMELLS SO BAD IN THE CABIN AREA THAT IT IS DIFFICULT TO BREATHE AND YOU HAVE TO DRIVE WITH THE WINDOWS DOWN WHICH IS DIFFICULT WITH MY ALLERGIES. THE THINGS WE KEPT IN THE TRUNK LIKE THE JACK ARE NOW RUSTED AND THE BAG WHERE I KEPT MY JUMPER CABLES IS MOLDY. DIFFICULT TO USE THE CAR NOW SINCE WE CANNOT PUT ANYTHING INTO IT SAFELY AND CANNOT BREATHE IN THE CABIN AREA.
NHTSA complaint #10551639 — an unverified report by a vehicle owner.
at 87,000 milesOrem, UT
STRUCTURE:BODY
THE PAINT STARTED PEELING ON THE ROOF OF MY CAR, THEN WENT ON TO START ON MY HOOD. IT HAS BEEN QUICKLY PEELING MORE AND MORE AND LOOKING WORSE AND WORSE. BEFORE I WENT TO SPEND $600+ ON A NEW PAINT JOB, I FOUND OUT ONLINE THAT THERE ARE MANY OTHERS THAT HAVE COMPLAINED OF THE SAME EXACT THING HAPPENING TO THEIR HONDA CIVICS. IF THIS IS A PROBLEM WITH THE QUALITY OF HONDA'S PAINT, WHICH IS WHAT MOST SOURCES ARE SAYING, THEY SHOULD FIX IT FOR FREE. IT'S A 2007, THIS IS NOT NORMAL WEAR AND TEAR.
NHTSA complaint #10544645 — an unverified report by a vehicle owner.
Seminole, FL
STRUCTURE
SHORTLY BEFORE THE VEHICLE WENT OUT OF THE MANUFACTURERS WARRANTY I BEGAN TO NOTICE ISSUES WITH THE PAINT JOB. THE PAINT BEGAN TO DEVELOP LARGE AREAS ON THE ROOF, HOOD, FENDERS, AND SEVERAL OTHER AREAS OF THE CAR THAT WERE EXTREMELY FADED WITH THE CLEAR COAT TOTALLY WEARING THROUGH. I BROUGHT THIS TO THE ATTENTION OF THE DEARLERSHIP I BOUGHT THE CAR FROM AND THEY TOLD ME TO CALL BACK IN ABOUT TWO WEEKS WHEN A REGIONAL REP. WOULD BE AT THE DEALERSHIP FOR HIM TO EXAMINE. I CALLED BACK AND WAS ASKED IF I COULD BRING THE CAR DOWN THAT DAY, LUCKILY I WORK ONLY A FEW MILES FROM THE DEALERSHIP AND WAS ABLE TO BRING THE CAR DOWN. WHEN I GOT THERE MY SERVICE ADVISOR TOOK THE CAR FOR THE "REGIONAL" GUY TO HAVE A LOOK. ABOUT 40 MINUTES LATER MY SERVICE ADVISOR CAME BACK TO THE SERVICE LOUNGE TO TELL ME THAT, ACCORDING TO THE "REGIONAL" GUY, WHO I NEVER MET, SAID THAT IT WAS QUOTE, "ENVIRONMENTAL ISSUES" THAT CAUSED THE ISSUES WITH THE PAINT JOB AND SUGGESTED THAT KEEPING THE CAR OUT OF THE SUN ( IN FLORIDA !!!! ) WOULD HELP. IN AN EFFORT TO RETAIN ME AS A CUSTOMER, SINCE BOTH MYSELF AND MY WIFE HAVE BOUGHT HONDAS FROM THAT DEALERSHIP, THEY WOULD MAKE AN OFFER TO PAY FOR HALF OF THE PAINT JOB AND THAT THEY WOULD REPAINT AND MY HALF OF THE BILL WOULD ONLY BE $1200.00 !!!!! NEEDLESS TO SAY I TURNED THEIR OFFER DOWN AND WILL SIMPLY NEVER EVER PURCHASE ANOTHER HONDA NOR WILL ANYONE ELSE IN MY FAMILY !!!!!!
NHTSA complaint #10535933 — an unverified report by a vehicle owner.