18 of the
107 complaints about the 2020 Honda Cr-V Hybrid are about the
driver-assist systems — 17% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
18,359 miles.
F
18
Complaints
2
Crashes
0
Fires
2
Injuries
Exactly what failed
Automatic Emergency Braking
1161.1%
Warnings
422.2%
Adaptive Cruise Control
15.6%
Assist
15.6%
Camera
15.6%
Driver Assist & Collision Avoidance across every Honda Cr-V Hybrid year
Brakes stopped working suddenly. All of the brake system started flashing warnings. electric parking brake light is on when parking brake is not engaged. Warning lights all flashed: Electric Parking Brake Problem, Brake System Problem, Brake Hold System Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, and Road Departure Mitigation System Problem. This car has 50k miles and just out of warranty. It was a $6k repair!!!!! Honda said faulty parts.
NHTSA complaint #11616485 — an unverified report by a vehicle owner.
Yesterday (XXX) while starting my car the warning lights came on notifying me of a potential issue with multiple safety systems including the brake system. My parking brake would not show that it was released and when put in gear the brakes were very mushy and the vehicle did not feel that it could be driven safely. I requested Triple AAA to tow the car to the Honda dealership in Lumberton North Carolina this morning (XXX) as I did not feel that it was safe to drive. A diagnostic test was performed that indicated that the Electric Servo Brake System / Electric Brake Booster System Malfunction was found and that the vehicle needs an Electric Servo Pedal Simulator Unit replaced. This component functions cooperatively with the Regenerative Brakes together with a structure in which pedal force is not influenced by braking pressure control. I have researched this issue and found that this particular problem and the associated part has been recognized as an ongoing problem with some Honda Hybrid models and that it has recently been recalled in Japan, and many Honda owners in the UK have also been experiencing the same malfunction to this part. This appears to be a systemic issue with a part involving select Honda Hybrid models that appears to occur as early as after 20,000 miles and oftentimes shortly after the vehicle involved is out of warranty. American Honda has not officially recognized this problem as a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11610539 — an unverified report by a vehicle owner.
Hope Mills, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Yesterday (XXX) while starting my car the warning lights came on notifying me of a potential issue with multiple safety systems including the brake system. My parking brake would not show that it was released and when put in gear the brakes were very mushy and the vehicle did not feel that it could be driven safely. I requested Triple AAA to tow the car to the Honda dealership in Lumberton North Carolina this morning (XXX) as I did not feel that it was safe to drive. A diagnostic test was performed that indicated that the Electric Servo Brake System / Electric Brake Booster System Malfunction was found and that the vehicle needs an Electric Servo Pedal Simulator Unit replaced. This component functions cooperatively with the Regenerative Brakes together with a structure in which pedal force is not influenced by braking pressure control. I have researched this issue and found that this particular problem and the associated part has been recognized as an ongoing problem with some Honda Hybrid models and that it has recently been recalled in Japan, and many Honda owners in the UK have also been experiencing the same malfunction to this part. This appears to be a systemic issue with a part involving select Honda Hybrid models that appears to occur as early as after 20,000 miles and oftentimes shortly after the vehicle involved is out of warranty. American Honda has not officially recognized this problem as a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11610539 — an unverified report by a vehicle owner.
2020 Honda CR-V Hybrid servo brake electrical malfunction has led to braking inconsistencies, unprompted emergency brake application, and numerous dashboard errors. Electric servo brake component needed to be replaced entirely for the vehicle, roughly $2,200 for parts and labor.
NHTSA complaint #11609612 — an unverified report by a vehicle owner.
I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the vehicle. Police, ambulance, and firefighter came to investigate and to help with my injuries.
NHTSA complaint #11602347 — an unverified report by a vehicle owner.
Santa Cruz, CACrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
I was pulling into a parking space and to stop but suddenly the vehicle just accelerated forward jumped the curve, straight through some bushes and crashed into a tree. The airbag deployed caused injuries to my right arm, head, chest contusion. Mostly passenger side front and front damages on the vehicle. Police, ambulance, and firefighter came to investigate and to help with my injuries.
NHTSA complaint #11602347 — an unverified report by a vehicle owner.
Driving at 35-40 mph the automatic brakes "Panic" stopped. No car, person or animal in front of car. This happened once before but I thought a construction crew on the roadside may have caused it the firs time.
NHTSA complaint #11586107 — an unverified report by a vehicle owner.
Some time in 2021 is the estimated date of occurrence of the event I am describing next. I was cruising on a freeway [XXX] ), traveling at about 65 miles an hour. It was a clear day with light traffic, around noon. There was no car in front of mine. There were no cars adjacent to mine either. Then I saw with my eyes a partially deflated mylar balloon (silvery and shiny) floating across (left to right) my path of travel. I estimate that the vertical position of the balloon was less than the height of a typical bus or a semi-truck. Its float path was rather random - up and down. Its distance from my car was about 5 to 10 car length (very rough estimate) when I first noticed it. Since I easily recognized it as a light-weight balloon (typical party balloon), I determined that it would not do any harm to my car even if timing was such that my car came in contact with it. So, I did not take any evasive action - I did not apply brakes and I did not change to another lane. But this is when my CR-V's automatic braking system engaged with a sudden deceleration, "BRAKE" warning light on the dash along with a series of beeping. The whole event lasted a few seconds after which the car responded normally to my gas-pedal input. Luckily there was no car following me when this automatic braking occurred. This was a one-time occurrence to date. Since then I have not had similar unexpected automatic braking due stray objects. I did have had several occurrences of "BRAKE" warning light and beeping due to my car coming in close proximity to other cars in front of me. In these instances, I cannot say with certainty whether or not brakes themselves were automatically applied. In these instances, I applied brakes myself (albeit later than what the car's computer determined to be appropriate). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11583601 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 60 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system erroneously activated without a person or other vehicle nearby. The contact was able to immediately release the brake pedal and the vehicle accelerated normally. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle was not repaired. The failure recurred while driving approximately 40 MPH. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.
NHTSA complaint #11509702 — an unverified report by a vehicle owner.
Eads, TN
FORWARD COLLISION AVOIDANCE: WARNINGS
Twice, I've been driving down the road, and the emergency braking system has engaged with no car near me. I get thrown against the seatbelt hard enough that it triggers the seatbelt to lock. I'm sure I would have been rear-ended if someone had been behind me. My foot was still on the gas both times it happened. I'm now scared to drive my car because I don't know when it will suddenly break hard and, maybe, hard enough to trigger airbags.
NHTSA complaint #11493098 — an unverified report by a vehicle owner.
Twice, I've been driving down the road, and the emergency braking system has engaged with no car near me. I get thrown against the seatbelt hard enough that it triggers the seatbelt to lock. I'm sure I would have been rear-ended if someone had been behind me. My foot was still on the gas both times it happened. I'm now scared to drive my car because I don't know when it will suddenly break hard and, maybe, hard enough to trigger airbags.
NHTSA complaint #11493098 — an unverified report by a vehicle owner.
For the 2nd time in a span of ~6 months, the 2020 Honda CR-V randomly slowed down/tried to come to an abrupt halt in the middle of the freeway. Terrifying experience both times as it could have easily resulted in being in a fatal collision. I took this to the dealership immediately after the first time it happened but they deemed it as a "phantom issue". This happened again TODAY and I don't know what to do. I did find that I am not alone with this problem via this article. https://www.cnn.com/2022/02/24/business/honda-cr-v-accord-braking-investigation/index.html There were no warning lamps or messages on the display. Battery meter seemed to be on the lower end but was not empty. Things seemed to be normal.
NHTSA complaint #11479352 — an unverified report by a vehicle owner.
at 18,359 milesConway, AR
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2020 Honda CR-V. The contact stated while driving at speeds up to 50 MPH, the Forward Collision-Avoidance alert was heard however, there was no vehicle nearby. Additionally, while driving and exceeding 70 MPH, the Forward Collision Avoidance: Adaptive Cruise Control independently activated, and the vehicle decelerated. The dealer was contacted and notified of the failure. The dealer suggested cleaning the forward-facing camera system. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,359.
NHTSA complaint #11475905 — an unverified report by a vehicle owner.
at 18,359 milesConway, AR
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2020 Honda CR-V. The contact stated while driving at speeds up to 50 MPH, the Forward Collision-Avoidance alert was heard however, there was no vehicle nearby. Additionally, while driving and exceeding 70 MPH, the Forward Collision Avoidance: Adaptive Cruise Control independently activated, and the vehicle decelerated. The dealer was contacted and notified of the failure. The dealer suggested cleaning the forward-facing camera system. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,359.
NHTSA complaint #11475905 — an unverified report by a vehicle owner.
Fayetteville, NC
LANE DEPARTURE: ASSIST
Driving down I-40 with lane keeping and cruise control on the car tries to stop when it comes up to a car on the right. Driving down a two lane road with lane keeping and cruise and it will try to stop for vehicles coming towards me but they are in their lane.
NHTSA complaint #11454047 — an unverified report by a vehicle owner.
Fayetteville, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Driving down I-40 with lane keeping and cruise control on the car tries to stop when it comes up to a car on the right. Driving down a two lane road with lane keeping and cruise and it will try to stop for vehicles coming towards me but they are in their lane.
NHTSA complaint #11454047 — an unverified report by a vehicle owner.
Driving down I-40 with lane keeping and cruise control on the car tries to stop when it comes up to a car on the right. Driving down a two lane road with lane keeping and cruise and it will try to stop for vehicles coming towards me but they are in their lane.
NHTSA complaint #11454047 — an unverified report by a vehicle owner.