2023 Honda Cr-V Hybrid problems

ENGINE AND ENGINE COOLING

The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid Acceleration and High-Speed Engine Temperature Near Limit" was displayed on the instrument panel. A diagnostic test was performed, and the contact was notified of a head gasket leak in cylinder #1, and that the head gasket needed to be replaced. The contact contested that the vehicle was never test driven once the initial repairs were performed and believed that the dealer was aware of the issue prior to returning the vehicle. The dealer maintained that the fault was not on the dealer and the vehicle remained with the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 79,276.

NHTSA complaint #11756906 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid Acceleration and High-Speed Engine Temperature Near Limit" was displayed on the instrument panel. A diagnostic test was performed, and the contact was notified of a head gasket leak in cylinder #1, and that the head gasket needed to be replaced. The contact contested that the vehicle was never test driven once the initial repairs were performed and believed that the dealer was aware of the issue prior to returning the vehicle. The dealer maintained that the fault was not on the dealer and the vehicle remained with the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 79,276.

NHTSA complaint #11756906 — an unverified report by a vehicle owner.

ENGINE

2023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing to provide any assistance. Research shows many people having same issues of blown head gaskets at only around 60,000 miles of CRV Hybrid.

NHTSA complaint #11756315 — an unverified report by a vehicle owner.

POWER TRAIN

i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA complaint #11753541 — an unverified report by a vehicle owner.

ENGINE

i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA complaint #11753541 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

NHTSA complaint #11746640 — an unverified report by a vehicle owner.

SERVICE BRAKES

My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

NHTSA complaint #11746640 — an unverified report by a vehicle owner.

STEERING

2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA complaint #11745935 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA complaint #11745935 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA complaint #11745935 — an unverified report by a vehicle owner.

ENGINE

Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led to this failure.Despite attempts to repair the vehicle, I continue to experience engine-related issues, including ongoing shaking. I have made multiple efforts to resolve this through the dealership and American Honda, but my concerns have not been adequately addressed.This vehicle is my only means of transportation, and the unresolved defect presents a continued safety risk not only to me but potentially to other drivers. I am concerned that similar issues may be affecting other 2023 Honda CR-V Hybrid vehicles. I am requesting assistance in reviewing this matter as a potential safety issue and ensuring appropriate accountability and resolution.

NHTSA complaint #11730901 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Sunroof exploded while driving with glass being thrown on my wife's head

NHTSA complaint #11670564 — an unverified report by a vehicle owner.

STEERING

When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.

NHTSA complaint #11656977 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA complaint #11656045 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:HORN

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA complaint #11656045 — an unverified report by a vehicle owner.

STEERING

As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.

NHTSA complaint #11654232 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.

NHTSA complaint #11647741 — an unverified report by a vehicle owner.

STEERING

Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect affecting its safe operation. I repeatedly contacted the dealership where I purchased the vehicle, but they informed me that the necessary replacement parts were not available. They promised to call me once the parts arrived, but from November 2024 to March 2025 (more than 4 months), I have not been given the opportunity to schedule the repair. As of today, the dealership has failed to take any action to remedy the defect, which violates my rights and poses a safety risk to the operation of my vehicle. Request for Action: I request that the NHTSA: Investigate this matter and require the dealership to perform the necessary repairs within a reasonable timeframe. Clarify my rights in this situation, including whether I am entitled to a vehicle replacement or a loaner car while waiting for the repair. I urge you to take action, as operating a vehicle with defective parts may present a safety hazard. My Contact Information: Full Name: [XXX] Phone: [XXX] Email: [XXX] Vehicle VIN: [XXX] Dealership Address: Rick case Honda 15700 Rick case Honda way Davie, Fl 33331 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11645857 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11645060 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11645059 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I am concerned because Honda has notified me of two potential recalls on my vehicle, but I have not been able to have my car inspected to determine if it's affected. Additionally, the parts needed for the recall repairs are unavailable. I was informed several months ago, but there has been no clear timeline for when the parts will be available or when my car can be checked.

NHTSA complaint #11644433 — an unverified report by a vehicle owner.

STEERING

My car steering well gets randomly stuck for seconds at a time, Honda has failed to comply and help us get the steering wheel recall done since October 2024 and now February 2025. They keep saying we are on the list and they will send us a letter home or to keep waiting 12-15 days but there is no real help from Honda.

NHTSA complaint #11643474 — an unverified report by a vehicle owner.

WHEELS

Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private mechanic and a tire outlet all confirmed that the tires have uneven wear called "cupping". The dealer's service manager and mechanic foreman and a private mechanic all inspected the tires and confirmed the uneven wear. The first symptom was a wump-wump noise and vibration when driving slow, slowing down or making a turn. Problem first appeared around 11,000 miles. Now the problem appears worse. In that the initial noise and vibration is worse and now there is a chattering sound and vibration in highway drive. Plus an occasional "shimmy sensation" when a bump or rough patch in the road is gone over. New development. Since the onset of this problem. Honda has come out with a recall notice regarding an issue with their steering gearbox worm wheel for the car model involved. A Technical service bulletin was issued on the steering problem, with a note that this problem can lead to uneven tire wear. Despite this warning, the service manager for the dealer is insisting that it is safe to drive on cupped tires. I have since taken my car into the dealer to have the recall issue addressed. But again the service manager is insisting that driving on cupped tires is safe. I think this is a potentially danger situation where customers are being told by the Honda dealer that it is safe to continue to drive on cupped tires. I think that the NHTSA needs to require Honda corporation to order all Honda dealers to cover any uneven tire wear from the faulty steering gearbox defect. I just ordered a set of new tires for my safety at a cost of about $1000. Please help.

NHTSA complaint #11634732 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11634718 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11634716 — an unverified report by a vehicle owner.