43 of the
588 complaints about the 2010 Honda Cr-V are about the
electrical system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
79,000 miles.
Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, about 750#. The above actions stopped the sudden acceleration. Got my speed back under control. Thought since the problem was resolved quickly along with me disbelieving what just happened, I turned Cruise Control back ON. So, I got my speed back to where it should be and put Cruise Control ON. And, again it didn't happen right away, but when it did, it was exactly the same sudden acceleration. Vehicle to a Honda dealer next week. No warning signs or sounds, either before or after the incident, both occurrences.
NHTSA complaint #11718054 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2010 Honda CR-V. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,000 and at the time of registration, it was discovered that the mileage was 191,000.
NHTSA complaint #11684657 — an unverified report by a vehicle owner.
Lillington, NC
ELECTRICAL SYSTEM
Our vehicle started to jerk whenever it is at low gear. The check engine light goes on and off. The traction control light goes on and off. And an error code came up: p060a. The vehicle has stalled 2x after moderately jerking multiple times while driving @ 50m/hr. The air conditioning blows hot air after a few minutes of it running. We have checked recalls for the particular make, model and year and it is showing the classic vehicle recalls from Honda. Unfortunately, our VIN number shows that it was not part of the recalled vehicle. We have gone through Honda hoping that they could at least do a diagnostic run and verify if it is a possible recall issue, but they will only do it if we pay for everything. Please help.
NHTSA complaint #11568391 — an unverified report by a vehicle owner.
Ingleside, TX
ELECTRICAL SYSTEM
Lock actuator are not working and going on and off one door is more problems than the others
NHTSA complaint #11537563 — an unverified report by a vehicle owner.
Bel Air, MD
ELECTRICAL SYSTEM
Drivers side door will not unlock or open.
NHTSA complaint #11532418 — an unverified report by a vehicle owner.
Magalia, CA
ELECTRICAL SYSTEM
I purchased my CRV from Roseville Honda about 5 years ago and recently 3 of my 5 lock actuators have gone out in the car making the doors unable to open. My vehicle is able to be inspected and I drive it daily. Upon research it was known when they had sold me my car that the actuators in these cars needed to be replaced and failed to do so or to tell me. Mine and my child's safety is at risk with the weather as hot as it is if we get locked in a hot car or out of the car with nowhere to go on these hot days it could be dangerous and even deadly. I have not had the vehicle inspected by the dealer but by my father who is a mechanic. Prior warnings would be my doors automatically locking while driving repeatedly since I bought the car. Case ID: 2:13-cv-00381 this is the case of the prior lawsuit filed by other Honda owners with the same issue so this was known before Roseville Honda sold me my car. I have contacted them about this as well as the 800# and have been told I need to pay $190 for a diagnostic and my car is out of warranty so they cannot help me.
NHTSA complaint #11529650 — an unverified report by a vehicle owner.
Macon, GA
ELECTRICAL SYSTEM
Car stalled, began to smoke while traveling at a low rate of speed on residential street. Found it had no oil. No warning light indicated oil was low. Bought it used two weeks earlier and seller said oil had been recently changed. Passenger-side door locks began locking and unlocking randomly while in motion. No inspection. The A/C compressor stopped working mid-summer. Mechanic inspected, repaired. No longer in possession of this vehicle.
NHTSA complaint #11524135 — an unverified report by a vehicle owner.
Aiken, SC
ELECTRICAL SYSTEM
Back rear hatch and back passenger door lock will not unlock
NHTSA complaint #11504651 — an unverified report by a vehicle owner.
at 82,000 milesBakersfield, CACrash1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2010 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND APPROACHING STANDING WATER, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHUT-OFF. THE CONTACT LOSS CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DEPLOYED ON IMPACT. THE CONTACT STATED THAT HE INITIALLY SUFFERED BACK PAIN BUT REFUSED MEDICAL ATTENTION AT THE SCENE. AS THE PAIN PERSISTED, HE WENT TO HIS PERSONAL DOCTOR WHO TREATED HIM FOR PAIN TO HIS RIGHT KNEE AND LOWER BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW YARD HOWEVER, THE INSURANCE COMPANY RETRIEVED THE VEHICLE AND TOWED IT TO THEIR LOCATION. UPON INSPECTION OF THE VEHICLE, THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.*DT
NHTSA complaint #11394675 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
MY HEATER IS BLOWING OUT COLD AIR ALSO NOT ABLE TO USE DEFROSTER WHICH IS A SAFTEY HAZARD - I HAVE HAD SEVERAL CARS IN THE PAST NOT A HONDA AND NEVER HAD PROBLEM WTH HEATING
NHTSA complaint #11350122 — an unverified report by a vehicle owner.
Riverside, CA
ELECTRICAL SYSTEM
THE AIRBAG SENSOR LIGHT ON THE DASH GOES ON AND OFF INTERMITTENTLY FOR PAST 2 YEARS. WE TOOK IT TO THE DEALERSHIP TO GET INSPECTED ON 8/18/20. THIS WHAT WAS WAS EXPLAINED ON OUR PAPERWORK: FOUND DTC 32-10 OPEN IN THE FRONT PASSENGER SIDE AIRBAG INFLATOR. PERFORMED STIMULATOR, FOUND DTC NOT RETURNING. FOUND INTERMITTENT FAILURE WITH FLOOR HARNESS. WE WERE TOLD BY THE DEALERSHIP SERVICE STAFF THAT IF NOT REPAIRED THE AIRBAG COULD POSSIBLY FAIL.
NHTSA complaint #11350169 — an unverified report by a vehicle owner.
at 80,000 milesAlexandria, VA
ELECTRICAL SYSTEM
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 HONDA CR-V. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE KEY FOB FAILED TO OPERATE AS INTENDED. THE CONTACT HAD TO CALL A TOW TRUCK TO HAVE THE VEHICLE UNLOCKED. THE CONTACT HAD NOT NOTIFIED THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11301731 — an unverified report by a vehicle owner.
at 173,300 milesAurora, CO
ELECTRICAL SYSTEM
MY ENGINE WOULD STALL RIGHT AFTER ALL ELECTRICAL COMPONENTS WOULD SHUT OFF THEN COME BACK ON RIGHT AFTER. INTERMITTENT SPARK FIRING. EXACT SAME THING AS IN THE #11V004000 RECALL
NHTSA complaint #11270551 — an unverified report by a vehicle owner.
at 80,000 milesSAN Dimas, CA
ELECTRICAL SYSTEM
NO ACCESS TO SPARE TIRE CANNOT ACCESS SPARE TIRE IN HATCHBACK - UNABLE TO OPEN HATCHBACK DUE TO LOCK ACTUATOR FAILURE AND VEHICLE IS NOT EQUIPPED WITH AN EXTERNAL UNLOCK MECHANISM AT THE HATCHBACK. UNSAFE IF A TIRE FAILS. NO ACCESS TO THE SPARE TIRE.
NHTSA complaint #11253322 — an unverified report by a vehicle owner.
at 130,000 milesBinghamton, NY
ELECTRICAL SYSTEM
TAKATA RECALL CAR IS SPUTTERING, AND THEN STALLING, ALARM SYSTEM GOES OFF UNEXPECTANTLY, CHECK ENGINE LIGHT AND OTHER LIGHTS GO OFF - READS AS MISFIRE AND HAS TO DEAL WITH EMISIONS SYSTEM. APPEARS TO HAPPEN IN OTHER MODEL HONDAS AND SOME TYPE OF SWITCH. DANGEROUS IF CAR STALLS IN TRAFFIC
NHTSA complaint #11174844 — an unverified report by a vehicle owner.
at 89,000 milesWest Babylon, NY
ELECTRICAL SYSTEM
THERE HAS BEEN SEVERAL STALLED ENGINE INCIDENTS WHILE DRIVING ON A CITY STREET AND ALSO STATIONARY AT A RED TRAFFIC LIGHT. NO ENGINE LIGHT HAS TURNED ON LEADING TO A WIRING ISSUE PERHAPS. NOT SO MUCH A MECHANICAL ISSUE MORE SO ELECTRICAL OF SOFTWARE RELATED. IT IS UNKNOWN WHEN THE ENGINE WILL TURN OFF. THERE ARE TWO RECALL ASSOCIATED WITH STALLED ENGINE FOR HONDA CR-V 2010. THERE ARE THE IGNITION CIRCUIT COUPLER FAILURE (11V004000) AND THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE (11V395000) HOWEVER MY VIN IS NOT APART OF THAT RECALL. I AM SCARED AND FEAR FOR MY LIFE THAT THIS STALLED ENGINE ISSUE WILL CAUSE MY CAR TO GET INTO AN ACCIDENT OR EVEN WORST HAVE SOMEONE ELSE AND I GET KILLED.
NHTSA complaint #11164188 — an unverified report by a vehicle owner.
at 110,000 milesJacksonville, FL
ELECTRICAL SYSTEM
I AM DEAF. PASSENGERS NOTE SOUND OF DOOR LOCKS LOCKING AND UNLOCKING CONTINUOUSLY WHILE DRIVING. ALSO PASSENGER DOOR WILL NOT UNLOCK FROM INSIDE, A SEVERE SAFETY HAZARD.
NHTSA complaint #11151147 — an unverified report by a vehicle owner.
Zachary, LA
ELECTRICAL SYSTEM
I WISH TO COMPLAIN ABOUT MY 2010 HONDA CRV. I AM HAVING ISSUES WITH MY AIR CONDITIONING UNIT. WHEN IT IS HOT, IT BLOWS HOT AIR EVEN WHEN IT IS SET ON THE LOWEST TEMPERATURE. HOWEVER, WHEN IT IS NIGHTTIME IT WILL BLOW COLD AIR. HONDA EVACUATED AND RECHARGED THE SYSTEM ONLY FOR ME TO EXPERIENCE THE SAME ISSUES TWO MONTHS LATER. I WAS THEN TOLD THAT I NEEDED TO REPLACE THE AC COMPRESSOR, COIL SET, CLUTCH SET, ETC. I WENT TO GET A SECOND OPINION AND I WAS TOLD THAT THE AC COMPRESSOR WOULD NOT EVEN POWER ON DUE TO ELECTRICAL ISSUES. IN RELATION TO ELECTRICAL ISSUES, MY CAR ALSO STALLED ABOUT A YEAR AGO AND I WAS ABLE TO HAVE THAT ISSUE RECTIFY WITHOUT TAKING IT TO HONDA.
NHTSA complaint #11131681 — an unverified report by a vehicle owner.
at 83,000 milesNEW Cumberland, WV
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HONDA CR-V. AFTER THE CONTACT EXITED THE VEHICLE AND LOCKED THE DOORS, THE VEHICLE WOULD INADVERTENTLY RESTART. THE CONTACT STATED THAT THE VEHICLE STARTED BY ITSELF FOUR TIMES IN THE LAST COUPLE OF WEEKS. THE CONTACT CALLED OHIO VALLEY HONDA (532 N 3RD ST, STEUBENVILLE, OH 43952, (740) 283-3435) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.
NHTSA complaint #11098399 — an unverified report by a vehicle owner.
at 70,000 milesMolalla, OR
ELECTRICAL SYSTEM
ISSUE 1: WHEN I AM TRYING USE THE HEATER IT SEEMS LIKE MY SIDE (DRIVE SIDE) IS STUCK ON BLOWING COLD AIR. WHILE THE PASSENGER SIDE SEEMS TO BE ADJUSTING FINE AND THE TEMPERATURE CHANGES JUST FINE. BUT ON MY SIDE, EVENTHO IT SAYS IT'S ON HI HEAT. OR 85 DEGREES. IT'S STILL JUST BLOWING COLD AIR ON ME. I'M DOING SOMETHING WRONG. ALSO, WHEN I PRESS THE DUEL BUTTON IT STILL JUST BLOWS COLD AIR ON ME, BUT NOT ON THE PASSENGER SIDE.
NHTSA complaint #11078527 — an unverified report by a vehicle owner.
at 110,000 milesLaurel, MD
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, ALL FOUR DOORS LOCKED AND COULD NOT BE UNLOCKED ELECTRONICALLY OR MANUALLY. THE CONTACT CALLED AAA TO GET THE DOORS OPEN. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER (OURISMAN HONDA OF LAUREL, 3371 LAUREL FORT MEADE RD, LAUREL, MD 20724) WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #11075504 — an unverified report by a vehicle owner.
Austin, TX
ELECTRICAL SYSTEM
THE REAR LOCK HAS BECOME FAULTY AND IS MAKING A LOUD NOISE.
NHTSA complaint #11065371 — an unverified report by a vehicle owner.
at 118,000 milesWatsonville, CA
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2010 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED SMOKE UNDER THE HOOD AND IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED AAA ROAD SERVICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE RADIATOR, COMPRESSOR, AND BELT. THE CONTACT DROVE THE VEHICLE HOME, BUT THE VEHICLE FAILED TO START THE FOLLOWING DAY. THE BATTERY WAS REPLACED BY AAA ROAD SERVICE. SEVEN DAYS LATER, WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (OCEAN HONDA IN SANTA CRUZ, CA, 831-661-8693) AND THE TECHNICIAN ADVISED THE CONTACT TO TRADE IN THE VEHICLE FOR A NEW ONE. THE CONTACT PURCHASED A NEW VEHICLE INSTEAD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA complaint #11052551 — an unverified report by a vehicle owner.
at 78,000 milesWaterloo, IA
ELECTRICAL SYSTEM
HOT SUNNY AND HUMID DAY HEADING TO WORK WHEN TURNING ON THE AIR CONDITIONING IT BLOWS WARM TO HOT AIR AS THE CAR IS ALREADY WARM FROM THE SUN IT DOESNT BLOW COLD AIR AND IF IT DOES ITS RARELY AND WONT LAST LONG. I HAVE SEEN A LAWSUIT WAS FILED AND SETTLED BUT MY YEAR OF THE CAR WASNT MENTIONED BUT SEEMS TO BE MORE THAN JUST MINE AS WELL. JUST PURCHASED OCTOBER 2016
NHTSA complaint #10995327 — an unverified report by a vehicle owner.
at 150,000 milesBastrop, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, ALL FOUR OF THE DOORS LOCKED AND COULD NOT BE RE-OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE'S HOOD AND TRUNK ALSO COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT USED CAR DEALER WAS CONTACTED AND STATED THAT THE ISSUE OCCURRED WITH MANY HONDA VEHICLES, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10972036 — an unverified report by a vehicle owner.
at 50,000 milesCarlsbad, CA
ELECTRICAL SYSTEM
WHILE TRAVELING A VERY BUSY INTERSTATE ON A HOLIDAY, MY BATTERY CABLE CAME OFF (EROSION). THIS HAPPENED WHILE GOING SLOW DUE TO A NORMAL TRAFFIC SLOWDOWN. I WAS IN THE MIDDLE LANE OF A 5-LANE FREEWAY. AFTER MY CAR STOPPED, TRAFFIC BACKED UP AS FAR AS THE EYE COULD SEE. I HAD NO ELECTRICS AND, AS A RESULT, I COULD NOT GET OUT OF MY CAR, OPEN A WINDOW, TURN ON EMERGENCY FLASHERS, OR USE THE MANUAL DOOR LOCKS. IF THE CAR HAD CAUGHT FIRE, I HAD NO WAY TO GET OUT. BREAKING A WINDOW FROM INSIDE, WITHOUT A TOOL FOR THAT USE, IS BEYOND MY ABILITIES. WITH A SLIGHTLY DIFFERENT SET OF CIRCUMSTANCES, MY LIFE COULD HAVE BEEN IN DANGER. I THINK THE INABILITY TO EXIT MY CAR IS A VERY SERIOUS SAFETY PROBLEM. IT WAS VERY WARM AND THE CAR QUICKLY HEATED UP. TRAFFIC BACKED UP AS FAR AS THE EYE COULD SEE. A FEW PEOPLE STOPPED TO HELP AND ENDED UP GETTING VERY ANGRY WITH ME. "STUPID" AND "IDIOT" WERE THE NAMES THEY USED FOR ME BECAUSE THEY COULD NOT UNDERSTAND WHY I WOULD NOT MANUALLY OPEN THE DOOR. I HOPE THIS COMPLAINT RESULTS IN A REPLY. THANK YOU
NHTSA complaint #10947278 — an unverified report by a vehicle owner.
at 90,000 milesDecatur, GA
ELECTRICAL SYSTEM
BOTH THE BRAKE AND VEHICLE STABILITY ASSIST (VSA) WARNING LIGHTS ARE LIT UP ON INSTRUMENT PANEL, EVEN WHEN PARKING BRAKE IS NOT ENGAGED AND VSA NOT BEING USED. ESPECIALLY IN COLD WEATHER (BELOW 40) THESE WARNING LIGHTS TURN ON WHEN THE CAR IS RUNNING; BUT SOMETIMES ALSO IN WARMER WEATHER (BELOW MID 50S). ISSUE JUST STARTED NOV. 2016, SO NOT SURE IF LIGHTS WILL GO ON IN WARM WEATHER. DEALER COULD NOT CORRECT. THERE WAS NO ACCIDENT PRECEDING THE FAULTY WARNING LIGHTS.
NHTSA complaint #10939595 — an unverified report by a vehicle owner.
SAN Antonio, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT STATED THAT THE POWER LIFTGATE AND REAR DRIVER'S SIDE INTERIOR AND EXTERIOR DOOR LOCKS FAILED TO OPERATE WITH THE KEY FOB. THE CONTACT MENTIONED THAT THE TWO FAULTY POWER DOORS LOCKS ONLY UNLATCHED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT CONTINUED TO REMAIN FOR ELEVEN CONSECUTIVE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10889277 — an unverified report by a vehicle owner.
at 77,300 milesLakewood, NJ
ELECTRICAL SYSTEM
MY COMPLAINT IS THE SAME AS THE ONE THAT OWNERS OF ANY 2007-2009 HONDA CR-V HAD TO PUT UP WITH: DOOR LOCK ACTUATOR FAILURE. DRIVER'S SIDE REAR DOOR FAILED TO UNLOCK. WILL ONLY UNLOCK MANUALLY, IS NOT RESPONSIVE WHATSOEVER TO THE KEY FOB, OR THE LOCK/UNLOCK BUTTON INSIDE OF THE VEHICLE. THE TAILGATE ALSO WILL NOT UNLOCK BY ANY MEANS, WHICH POSES A SERIOUS SAFETY HAZARD TO THE VEHICLE. I AM ASKING FOR AN EXTENSION OF THE DOOR LOCK ACTUATOR RECALL FROM 2007-2009. WHO IS TO SAY THAT ONCE I REPLACE THIS COSTLY PART FOR $350, THAT I WILL NOT HAVE TO THEN REPLACE ANY OF THE EXISTING 3? THERE ARE MULTIPLE REPORTS ONLINE OF 2010 CR-V OWNERS HAVING THE SAME ISSUE AND THE RECALL SHOULD BE EXTENDED TO ENCOMPASS THE 2010 CR-V VEHICLES.
NHTSA complaint #10874722 — an unverified report by a vehicle owner.
Deactur, GA
ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT NEITHER NHTSA NOR HONDA WERE DOING ANYTHING TO EXPEDITE THE RECALL REPAIR. THE CONTACT WAS OFFERED A LOANER VEHICLE BY HONDA, BUT IT WAS UP TO THE CONTACT WHETHER OR NOT TO PAY FOR THE INSURANCE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE UP TO EIGHT WEEKS TO RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/16*LJ THE CONSUMER ALSO STATED THE BATTERY HAD TO BE REPLACED, AFTER THREE MONTHS OF DRIVING. . UPDATED 06/30/16.
NHTSA complaint #10862596 — an unverified report by a vehicle owner.