95 of the
661 complaints about the 2002 Honda Cr-V are about the
electrical system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
110,447 miles.
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
NHTSA complaint #11481248 — an unverified report by a vehicle owner.
Madison, TN
ELECTRICAL SYSTEM
Door locks. Doors won't lock or unlock while inside or outside of vehicle
NHTSA complaint #11457033 — an unverified report by a vehicle owner.
at 192,000 milesAguanga, CA
ELECTRICAL SYSTEM
THERE ARE THREE NHTSA RECALLS FOR 2002 HONDA CRV - 12V486000, 20V76800 AND 03V422000. HONDA SAYS MY VIN IS NOT INCLUDED IN THESE RECALLS, BUT I HAVING ALL THESE ISSUES. I'VE CALLED HONDA AND SPOKEN TO A CSR, AND I'M AT THE DEALERS RIGHT NOW. THEY WON'T HONOR THESE RECALLS, AND ARE CHARGING ME FOR DIAGNOSTICS.
NHTSA complaint #11416295 — an unverified report by a vehicle owner.
at 194,000 milesGreaham, OR
ELECTRICAL SYSTEM
I WAS OPERATING THE VEHICLE AS NORMAL. PARKED IN A PARKING SPOT WAITING FOR MY PARTNER WITH THE VEHICLE TURNED OFF. WHILE LEAVING I TURNED THE VEHICLE ON AND WHEN I WENT TO ROLL DOWN THE RIGHT REAR WINDOW USING THE DRIVERS PWMS THE WINDOW WOULD NOT MOVE AND THE SWITCH BEGAN TO SMOKE. I CUT THE POWER AND REMOVED THE FUSES FOR THE POWER WINDOW CIRCUIT TO PREVENT FURTHER DAMAGE. DID NOT TAKE ANY PHOTOS OF THE SMOKE. THERE IS A RECALL FOR THE PWMS CATCHING FIRE IN 2002-2006 HONDA CR-VS, WHEN I CONTACTED THE LOCAL DEALERSHIP ABOUT THE PROBLEM THEY REFUSED WARRANTY SERVICE.
NHTSA complaint #11415196 — an unverified report by a vehicle owner.
at 116,137 milesLaguna Hills, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
at 135,000 milesArlington, VA
ELECTRICAL SYSTEM
SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.
NHTSA complaint #11270135 — an unverified report by a vehicle owner.
at 254,000 milesMacungie, PAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WAS SMOKE AND A STRONG ELECTRICAL BURN ODOR EMITTED FROM THE DRIVER'S DOOR MAIN SWITCHES AREA. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER. THE CONTACT FOUND THAT THE MASTER ELECTRICAL SYSTEM CAUGHT FIRE. THE CONTACT WAS UNABLE TO CLOSE THE REAR PASSENGER SIDE WINDOW. DRIVER DOOR SWITCH ARCING AND MELTING. THE SWITCH WAS REPLACED AND ONLY ONE WINDOW ISNT WORKING. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000. *BF
NHTSA complaint #11232121 — an unverified report by a vehicle owner.
at 140,000 milesNederland, TXFire
ELECTRICAL SYSTEM
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
NHTSA complaint #11230339 — an unverified report by a vehicle owner.
at 235,000 milesDetroit, MI
ELECTRICAL SYSTEM
IGNITION LOCKED
NHTSA complaint #11096447 — an unverified report by a vehicle owner.
at 139,000 milesSAN Bruno, CA
ELECTRICAL SYSTEM
THE PASSENGER SIDE POWER WINDOW SWITCH SMOKED AND STOPPED WORKING. THERE WAS A RECALL FOR THIS AND I WOULD LIKE TO KNOW IF THE REPAIR WOULD BE COVERED. THE PASSENGER WINDOW SIDE IS THE ONLY ONE AFFECTED.
NHTSA complaint #11075325 — an unverified report by a vehicle owner.
at 178,000 milesOrange Park, FL
ELECTRICAL SYSTEM
DRIVER'S WINDOW WORKS, BUT PASSENGER AND BACK SEAT WINDOWS WONT WORK. I'M SEEING MANY OTHER PEOPLE WITH HONDAS HAVE THE SAME PROBLEM! ALSO, THE WINDSHIELD WASHER WON'T WORK.
NHTSA complaint #11065941 — an unverified report by a vehicle owner.
at 125,000 milesGualala, CA
ELECTRICAL SYSTEM
DRIVERS SIDE SEAT BELT WILL NOT ALWAYS CLICK INTO LOCK. DRIVERS SIDE SEAT IS VERY LOOSE. MALFUNCTION LIGHT WILL NOT TURN OFF.
NHTSA complaint #11054510 — an unverified report by a vehicle owner.
at 170,000 milesGrass Valley, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10885868 — an unverified report by a vehicle owner.
Clover, SC
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #10882688 — an unverified report by a vehicle owner.
at 175,000 milesGrayslake, ILFire
ELECTRICAL SYSTEM
I HAD PARKED MY CAR OUTSIDE GROCERY STORE AND WENT SHOPPING. WHEN CAME BACK I CAN SMELL SOMETHING BURNING. BY LOOKING AROUND, I FOUND SMOKE COMING OUT FROM POWER WINDOW SWITCH PANEL ON DRIVER SIDE. I HAVEN'T EVEN INSERTED MY KEYS. AFTER THAT I LOST THE ABILITY TO TURN UP DOWN PASSENGER SIDE WINDOW. SEARCHING ONLINE SHOWS 2002CR-V HAD THE RECALL FOR SAME PROBLEM BUT MY CAR WASN'T INCLUDED. CONTACTING HONDA AND DEALER SAYS MY CAR DOESN'T CARRY THE FAULTY PART BUT YET SAME THING HAPPENED TO MY CAR. I AM SCARED IF IT'S PARKED IN GARAGE AND FIRE MAY START. VEHICLE WAS NOT MOVING AND NO KEYS WERE IN IGNITION. IT WAS A SCARY SITUATION.
NHTSA complaint #10882421 — an unverified report by a vehicle owner.
Lakewood, CA
ELECTRICAL SYSTEM
I WAS WONDERING MY 2002 HONDA CRV ISN'T UP FOR A RECALL FOR THE POWER MASTER WINDOW SWITCH LIKE THE OTHER 2002 HONDA CRVS? WHILE I WAS DRIVING I SMELLED SOMETHING BURNING AND IT WAS COMING FROM THE WINDOW SWITCH AND AFTER LOOKING UP THE RECALLS I FOUND OUT MY CAR COULD SET ON FIRE WITHOUT IT EVEN BEING ON! BUT WHEN I TYPE IN MY VIN THAT SPECIFIC RECALL DOESN'T COME UP BUT YET IT IS THE SAME MALFUNCTION AND IT IS OBVIOUSLY DANGEROUS AND I HAVE BEEN DRIVING WITHOUT BEING ABLE TO ROLL DOWN ANY WINDOWS FOR GOING ON NEARLY FOUR YEARS NOW IT IS RIDICULOUS. I HAD TO UNPLUG THE WINDOW SWITCH HARNESS FOR FEAR OF FIRE AND MY LIFE
NHTSA complaint #10790337 — an unverified report by a vehicle owner.
at 101,000 milesSunnyvale, CA
ELECTRICAL SYSTEM
THIS IS FOR MY HONDA CRV 2002, WE HAVE ENOUGH TROUBLE FOR THIS CAR FROM AIRBAG TO POWER WINDOWS AND NOW IS THE IGNITION KEY THATS LOSING CONTACT, THE CAR WONT START AFTER 5 OR 6 TIMES OF TRYING TO TURN THE KEY TO START MODE. I SEARCHED ONLINE AND FOUND THAT THIS IS A KNOWN PROBLEM FOR THIS CAR. I CALLED HONDA AND THEY SAID THAT THEY'RE NOT AWARE OF THIS ISSUE. IM WRITING THIS EMAIL TO GET SOME HELP FROM YOU TO ADDRESS THIS ISSUE. I DONT KNOW WHY HONDA ALWAYS PLAY THIS GAME OF NOT HELPING OUT THE CONSUMERS RIGHT AWAY, THEY ALWAYS WAIT UNTIL SOMEONE GETS HURT OR DIE BEFORE THEY ACT ON THIS KIND OF ISSUE. THIS IGNITION SWITCH IS VERY DANGEROUS, WHAT IF MY CAR STALL IN THE MIDDLE OF THE FREEWAY? THIS IS VERY VERY DANGEROUS AND SCARY... THANKS FOR YOUR HELP
NHTSA complaint #10715750 — an unverified report by a vehicle owner.
Cape Coral, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10702908 — an unverified report by a vehicle owner.
at 180,000 milesRiver Bank, CA
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VENT CONTROLS FAILED, THE ELECTRICAL DOOR PANEL ON THE DRIVERS SIDE FAILED, AND THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOOS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE CONTACT WENT TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN POWER GOING INTO THE AC/COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10702142 — an unverified report by a vehicle owner.
at 160,000 milesPlano, TX
ELECTRICAL SYSTEM
WHILE DRIVING, I FELT EXCESSIVE SMOKE AND HEAT COMING FROM THE POWER WINDOW MASTER SWITCH. I IMMEDIATELY TOOK IT TO A MECHANIC AND HE TOLD ME THAT FOR SOME REASON EXCESSIVE HEAT WAS GENERATED IN THE SWITCH AND THIS COULD HAVE POTENTIALLY MELTED THE SWITCH OR COULD HAVE CAUSED A FIRE. I DISCOVERED HONDA CRV YEAR 2002-2006 HAVE A "NHTSA CAMPAIGN NUMBER: 12V486 , HONDA'S CAMPAIGN ID: S61" FOR RECALL ON POWER WINDOW MASTER SWITCH. BUT MY SPECIFIC VIN NUMBER ISN'T COVERED UNDER IT. I CONTACTED HONDA "PRODUCT CONCERNS" DEPARTMENT AS I EXPERIENCED EXACTLY THE SAME WHAT THE NHTSA CAMPAIGN NUMBER: 12V486000 IS COVERING. I WANTED HONDA TO ACKNOWLEDGE MY ISSUE AND INITIATE AN ENGINEERING ANALYSIS FOR MY VIN# AND PROVIDE ME WITH THEIR FINDINGS. BUT THEY TOLD ME THEY CAN REGISTER MY COMPLAINT (#N012015-03-1601127) BUT THEY WON'T DO ANYTHING AS MINE ISN'T IDENTIFIED IN AFFECTED VEHICLES UNDER CAMPAIGN ID 12V468. THE REGIONAL MANAGER OF PRODUCT CONCERNS ALSO TOLD ME THAT THEY DON'T KNOW IF ANY PAST WORK WAS DONE ON MY VEHICLE THAT CAUSED THIS. I AM THE OWNER OF THIS VEHICLE SINCE MARCH 2008 AND DID NOT GET ANY WORK DONE ON MASTER SWITCH AND IT WORKED FINE UNTIL SATURDAY, MARCH 1, 2016. NOT ONLY THIS, MY COMPLAINT ASKS FOR AN ENGINEERING ANALYSIS, A PROPER TECHNICAL DIAGNOSIS TO IDENTIFY WHAT IF THERE IS ANOTHER BATCH MANUFACTURED AT A DIFFERENT PLANT/VENDOR/COUNTRY THAT IS ALSO POTENTIALLY AT RISK AS WHAT CAMPAIGN 12V486 WAS. WE WON'T KNOW UNTIL HONDA DOES THE DIAGNOSIS BUT AS OF NOW, THEY SEEM TO BE LEAST BOTHERED. IN TEXAS,YOU CANT LIVE WITHOUT WINDOWS WHEN A/C ISN'T WORKING. THIS VEHICLE IS ALMOST USELESS WITHOUT WINDOWS. PLEASE INITIATE AN ENGINEERING ANALYSIS WITH HONDA AND HAVE THEM LOOK INTO IT AS MY EXPERIENCE WAS EXACTLY THE SAME LISTED IN CAMPAIGN 12V486. SMOKE, EXCESSIVE HEAT, RISK OF POTENTIAL MELT/FIRE. NEED YOUR HELP TO ENFORCE QUALITY AND SAFETY OF VEHICLE OWNERS.
NHTSA complaint #10694568 — an unverified report by a vehicle owner.
at 84,580 milesAlbuquerque, NM
ELECTRICAL SYSTEM
I STARTED HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCK ACTUATOR. THE REMOTE KEY FOB QUIT WORKING AND THE KEY WOULD GET STUCK WHILE TRYING TO OPEN IT MANUALLY. I NOTIFIED GARCIA HONDA ON 06/06/12 AND THEY GAVE ME AN ESTIMATE OF $210.00 PLUS TAX. ON 07/10/12 I HAD IT REPAIRED AT ANOTHER SHOP FOR $159.00 PLUS TAX. I KEPT HAVING PROBLEMS AND HAD IT REPAIRED AGAIN ON 07/26/13 FOR $187.50 PLUS TAX. I RECENTLY READ THAT THERE IS A CLASS ACTION SUIT FOR THIS PROBLEM BECAUSE HONDA KNEW ABOUT THE PROBLEM AND NEVER ADMITTED IT OR NOTIFIED THE OWNERS. ALSO I NOTICED THAT I WAS NEVER NOTIFIED OF 5 OF THE RECALLS FOR MY VEHICLE: 1. SEAT BELT PRETENSIONER 11/26/01 - THIS WAS BEFORE I BOUGHT IT, SO I'M NOT SURE IF IT WAS TAKEN CARE OF. 2. FRONT SEAT ANCHORAGE 09/17/02 - I BOUGHT IT ON 10/24/03 AND HAVE ALWAYS HAD PROBLEMS WITH THE DRIVER'S SEAT ROCKING BACK AND FORTH. IT FEELS WOBBLY AND NOT SECURE. 3. METAL PARTICLES IN IGNITION 10/27/03 - I HAD JUST BOUGHT MY CAR 3 DAYS BEFORE AND NEVER RECEIVED A RECALL FOR THIS PROBLEM. 4. CURVED TEMPERED GLASS 12/11/07 - NEVER RECEIVED THIS RECALL EITHER. 5. DRIVER POWER WINDOW SWITCH 10/5/12 - I REMEMBER HAVING PROBLEMS WITH MY WINDOW AT SOME POINT BUT I CAN'T REMEMBER WHEN. I NEVER RECEIVED THIS RECALL EITHER. ON 09/27/04 I WAS ON THE HIGHWAY DOING 80MPH AND THE GAS PEDAL DISENGAGED AND I HAD NO CONTROL OF THE ACCELERATION OF THE VEHICLE. I WAITED UNTIL I SAW A REST AREA AND PULLED OVER. MY BOYFRIEND AND SON FIXED A CABLE AND WE WERE ABLE TO GET HOME. DEALER SAID IT WASN'T RELATED TO THE SHIFT CABLE RECALL. I ALSO RECEIVED A RECALL FOR THE DRIVER'S SIDE AIR-BAG IN MAY 2011, HAD IT CHECKED ON 7/21/11 AND THEY SAID NO REPLACEMENT WAS NEEDED. APPARENTLY THEY LIED!! I HAVE BEEN DRIVING AROUND FOR 4 YEARS WITH SEVERAL SAFETY HAZARDS. I AM VERY UPSET AND FRUSTRATED AND WOULD LIKE HELP WITH MY COMPLAINTS. THANKS.
NHTSA complaint #10692551 — an unverified report by a vehicle owner.
Lawrenceville, GA
ELECTRICAL SYSTEM
SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA
NHTSA complaint #10691310 — an unverified report by a vehicle owner.
at 140,000 milesWest Milford, NJFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW WOULD NOT OPERATE AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE POWER WINDOW SWITCH FAILED AND A BURNING ODOR WAS PRESENT COMING FROM THE SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10690198 — an unverified report by a vehicle owner.
at 169,000 milesBowman, ND
ELECTRICAL SYSTEM
I JUST DISCOVERED THAT THIS VEHICLE HAD A RECALL FOR THE MASTER SWITCH. I DELIVER MAIL WITH THIS VEHICLE. AS I WAS DRIVING FROM ONE MAILBOX TO ANOTHER THE SMELL OF SOMETHING MELTING WAS OVERWHELMING. THE WINDOW ON THE PASSENGER SIDE WAS NOT ROLLING UP ANYMORE AND I THEN REALIZED SOMETHING HAD GONE WRONG. AS I NEVER OWNED THIS VEHICLE DURING THIS RECALL I NEVER RECEIVED A NOTICE. I ENDED UP DISCOVERING WHAT WAS WRONG MYSELF AND REPLACING THE SWITCH. THIS VEHICLE NO LONGER HAD A WARRANTY.
NHTSA complaint #10683575 — an unverified report by a vehicle owner.
at 162,000 milesSAN Jose, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15
NHTSA complaint #10661793 — an unverified report by a vehicle owner.
at 20,000 milesLong Beach, CA
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #10659460 — an unverified report by a vehicle owner.
at 88,000 milesMargate, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10639254 — an unverified report by a vehicle owner.
Yukon, OK
ELECTRICAL SYSTEM
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON.
NHTSA complaint #10619578 — an unverified report by a vehicle owner.
at 96,000 milesModesto, CA
ELECTRICAL SYSTEM
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING.
NHTSA complaint #10608184 — an unverified report by a vehicle owner.
at 124,800 milesCarlsbad, CA
ELECTRICAL SYSTEM
AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE NEW MWS I'VE JUST HAD TO BUY TO GET INSTALLED AGAIN, BECAUSE I FEAR THE SAME THING WILL HAPPEN AGAIN. THIS PART SHOULD OBVIOUSLY NOT BE USED IN CARS AS IT IS POTENTIALLY DANGEROUS. THE PART SHOULD BE RECALLED AND REPLACED WITH A MWS THAT WILL WITHSTAND MOISTURE FROM RAIN AND/OR SNOW WITHOUT MALFUNCTIONING.
NHTSA complaint #10579177 — an unverified report by a vehicle owner.