18 of the
500 complaints about the 2013 Honda Cr-V are about the
body and structure — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
33,600 miles.
Severe frame rot on driver’s side of vehicle just forward of rear wheel. Rear control arm bolt support location has rusted away. Discovered August 5, 2024 when up on lift for a tire rotation. Garage advised vehicle unsafe to drive. Vehicle has 96,374 miles and is out of warranty. However, Honda issued a recall on 2007-2011 CRVs for same situation where vehicles were repaired or bought back. Vehicle has been inspected by 2 private garages, a Honda dealer, and a Honda collision center to assess repair options. We have been told not to drive the vehicle. I understand the warranty has expired however a failure could result in loss of control and a repair quote from a Honda collision center is $5,871.63. If the vehicle were in an accident insurance company would total it, per Arbella. Instead, we are left to spend more than 2/3 of its trade in value to repair it. It seems that the CRV frame issue was not limited to the 2007-2011 model years, and I believe we should receive consideration from Honda to repair or buy back the for a vehicle. It would appear more CRVs should be inspected for unsafe frame rot, and Honda should be held accountable for a design that does not let road salt and moisture drain.
NHTSA complaint #11614475 — an unverified report by a vehicle owner.
at 106,467 milesWest Chester, PA
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an independent mechanic, who diagnosed that the swing arm bolt had fractured, and the sub-frame was severely corroded. The independent mechanic replaced the swingarm bolt; however, the failure recurred. The vehicle was not repaired. The contact stated that the front suspension stabilizer bar had previously been replaced. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 106,467.
NHTSA complaint #11567774 — an unverified report by a vehicle owner.
Columbus, WI
STRUCTURE:BODY
The drivers side door is the only key hole available to unlock or lock the car. This key hole is jammed at a diagonal angle and will not accept a key in any way. Thus, whatever state the car is currently in (locked in my case) is the state that it will stay. No professional has checked it out. It is easily inspectable. There were no warnings by the car that this would happen, however, within 24 hrs before the door lock was jammed, the car wouldn't stay locked and would unlock and release the trunk door on its own while unattended.
NHTSA complaint #11546252 — an unverified report by a vehicle owner.
at 158,000 milesHackensack, MN
STRUCTURE:BODY
The contact owns a 2013 Honda CR-V. The contact stated while driving approximately 50 MPH, the vehicle drove over a bump in the road and the steering wheel became unstable. The vehicle was driven to the local service center who diagnosed that the rear driver’s side lower control arm on the front suspension mount had separated from the unibody frame due to corrosion. The contact was informed that the entire unibody frame needed to be replaced to repair the control arm. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 158,000. The contact stated that they will no longer need this complaint. They contacted the dealership and they agreed to buy the vehicle and make the situation a fair settlement.
NHTSA complaint #11516735 — an unverified report by a vehicle owner.
at 61,051 milesTroy, MI
STRUCTURE:BODY
CONTINUOUS PROBLEM WITH REAR HATCH NOT OPENING WHEN COLD OUTSIDE; I LIVE IN MICH. THUS HAVE COLD WINTERS; NO PROBLEM WHEN WARM. PROBLEM STARTED IN 2017. I PD TO HAVE IT REPLACED 12/28/17; FAIL AGAIN 12/10/18 DEALER REPLACED AS UNDER WARRANTY; FAILED AGAIN 12/10/19 OUT OF WARRANTY(FRM 12/28/17)- SO HONDA WON'T FIX. IN REVIEWING INTERNET THE LATCH PROBLEM IS AN ISSUE WITH MANY OTHER CONSUMERS WHEN COLD O/S. FILED A COMPLAINT WITH HONDA - THEN PANDEMIC HIT--JUST NOW REOPENING COMPLAINT- CASE#10291529- & AS THIS APPEARS TO HAVE BEEN A CONSTANT COMPLAINT FRM MANY OTHERS; HONDA HAS ISSUED A SERVICE BULLETIN 16-063 TO ADDRESS THE PROBLEM AND SUPPOSEDLY HAVE A REDESIGNED LATCH. BUT IT ONLY COVER VEHICLES UNDER WARRANTY. THUS I WILL HAVE TO PAY TO GET THE NEW IMPROVED PART, WHEN THE ORIGINAL AND REPLACEMENT PART WERE1 BAD IN THE PAST.. NOT BEING ABLE TO GET INTO THE REAR/TRUCK OF YOUR CAR IS A SAFELY HAZARD IN THE WINTER-REAR TRUCK IS WHERE YOU KEEP THE SPARE TIRE, EMERG. SUPPLIES,ETC. (& STORE ITEMS /GROCERIES,LUGGAGE,ETC )
NHTSA complaint #11394836 — an unverified report by a vehicle owner.
at 275,000 milesNewbury Park, CA
STRUCTURE:BODY
HONDA PAINT IS STRIPPING RIGHT OFF THE BODY. HONDA PAINT IS FADING AND LOSING METALLIC FINISH. HONDA PAINT HAS OTHER RECALLS BUT NOT MY MAKE AND MODEL.
NHTSA complaint #11384086 — an unverified report by a vehicle owner.
Danville, VA
STRUCTURE
EXTERIOR PAINT IS FLAKING OFF SPECIFICLY ON INSIDE AND OUTSIDE ANGLES. PLASTIC COVERS ON HEADLIGHT ARE FOGGING AND PERMENANTLY ETCHED.
NHTSA complaint #11338319 — an unverified report by a vehicle owner.
at 5,000 milesPhoenix, AZ
STRUCTURE:BODY
PAINT PEELING OFF AND CLEAR COAT CLOUDY. HAS BEEN HAPPENING SLOWLY OVER THE LIFE OF THE CAR.
NHTSA complaint #11206297 — an unverified report by a vehicle owner.
at 68,451 milesBronx, NY
STRUCTURE:BODY
DRIVERS DOOR LOCK MAKES A LOUD,GRINDING SOUND WHEN THE DOOR IS LOCKED. UNABLE TO LOCK THE VEHICLE. DOOR LOCK ACTUATOR REPLACED, LASTED ONE DAY, PROBLEM CAME BACK. REAR LEFT DOOR LOCK DOES NOT OPEN OR CLOSE USING THE REMOTE. IT MUST BE MANUALLY OPENED OR CLOSED.
NHTSA complaint #11052703 — an unverified report by a vehicle owner.
at 64,555 milesBronx, NY
STRUCTURE:BODY
DRIVER'S DOOR LOCK MAKES A LOUD RATTLE UPON LOCKING, SOUNDS LIKE A MACHINE GUN. REAR LEFT DOOR CAN ONLY BE MANUALLY LOCKED OR UNLOCKED, DOES NOT WORK WITH THE REMOTE OR WILL NOT LOCK OR UNLOCK AUTOMATICALLY.
NHTSA complaint #11045886 — an unverified report by a vehicle owner.
Canyon Lake, TX
STRUCTURE:BODY
DOOR LOCKS ON 2013 HONDA CRV ARE NOT WORKING. SOMETIMES THEY WORK SOOOO WELL...I CAN'T EVEN UNLOCK THE DOOR !!!! AND SOMETIMES THEY DON'T WORK AT ALL. IN THE PROCESS OF REPLACING ACTUATORS,,,,HAVE REPLACED 4 OF 5 DOORS. EACH REPLACEMENT IS ABOUT $200-$250. I LEARNED THROUGH RESEARCH THAT RECALL WAS IN EFFECT FOR CRV FROM 2007-2011. OBVIOUSLY, HONDA HASN'T SOLVED THE PROBLEM.
NHTSA complaint #10956099 — an unverified report by a vehicle owner.
at 3,000 milesGranger, TX
STRUCTURE:BODY
WHEN THE WEATHER IS COLD, MY CARGO LIFT WILL NOT OPEN. I HAVE TAKEN MY VEHICLE IN TO THE LOCAL DEALERSHIP AND THEY PRETTY MUCH THOUGHT I WAS CRAZY. EVEN MY HUSBAND CAN'T GET THE LIFT TO OPEN WHEN THE WEATHER IS COLD.
NHTSA complaint #10821708 — an unverified report by a vehicle owner.
at 18,720 milesFranklin, TN
STRUCTURE:BODY
I GOT INTO MY CAR AND BECAUSE THE WEATHER WAS NICE, I TURNED OFF THE AIR CONDITIONER AND LOWERED THE BACK WINDOWS. I ENTERED THE INTERSTATE HIGHWAY, AND WHEN MY SPEED REACHED 40 MPH, A LOUD ROAR CAME FROM THE BACK OF THE CAR AND THE BACK STARTED SHAKING AND VIBRATING. I WAS SCARED AND PULLED OFF THE ROAD. I THOUGHT THE SUSPENSION OR THE WHEELS/TIRES HAD FAILED. I MADE A VISUAL INSPECTION AND COULD SEE NO PROBLEM. A HONDA DEALER WAS NEAR, SO I SLOWLY DROVE TO THEIR SERVICE BAY. WHEN I TOLD MY PROBLEM TO A WOMAN AT THE SERVICE DESK SHE IMMEDIATELY TOLD ME THAT IT WAS A COMPRESSION PROBLEM THAT ALL OF THESE VEHICLES HAD WHEN THE BACK WINDOWS WERE DOWN. I ASKED IF THE SALESPERSONS WERE SUPPOSED TO TELL THE CUSTOMER ABOUT THIS PROBLEM AND SHE SAID NO.
NHTSA complaint #10747225 — an unverified report by a vehicle owner.
at 22,000 milesOdenton, MD
STRUCTURE
A RODENT BUILT A NEST IN THE BLOWER MOTOR OF OUR 2013 HONDA CR-V. THE RODENT NEST AFFECTED THE OPERATION OF THE MOTOR, AND CAUSED RODENT CONTAMINATED AIR TO BE CIRCULATED THROUGHOUT THE CABIN. THIS HEALTH HAZARD COULD HAVE BEEN AVOIDED BY INSTALLING SCREENING THAT WOULD PREVENT RODENTS FROM ENTERING THE BLOWER MOTOR. THE SCREENING IS TECHNOLOGICALLY AND ECONOMICALLY FEASIBLE FOR HONDA MOTOR COMPANY, LTD. ("HONDA"). IN ADDITION TO THE SAFETY HAZARD, HONDA REFUSES TO COVER, UNDER WARRANTY, SERVICE AND REPAIRS FOR BLOWER MOTOR DAMAGE CAUSED BY INFILTRATING RODENTS DESPITE THE DESIGN DEFECT. AFTER REVIEWING COMPLAINTS AVAILABLE ON THE INTERNET, IT APPEARS THAT THERE ARE MANY CONSUMERS THAT HAVE BEEN SIMILARLY AFFECTING BY THE DESIGN DEFECT, AND BY HONDA'S UNWILLINGNESS TO TAKE RESPONSIBILITY FOR THE DEFECT.
NHTSA complaint #10702224 — an unverified report by a vehicle owner.
at 33,600 milesHunt Valley, MDCrash1 injured
STRUCTURE:BODY
ON 2/10/2014, AROUND 8:50 AM EST I WAS ALONE AND DRIVING TO THE OFFICE WHEN MY CAR SKIDDED AND I LOST CONTROL. DUE TO THE MOMENTUM THE CAR HAD GAINED, IT WENT INTO A FREE SPIN. THOUGH THIS CAR IS EQUIPPED WITH AWD AND ABS, IT STILL COULD NOT CORRECT THE SKID AND WENT OUT OF CONTROL. IT DASHED AGAINST A TREE ON THE PATHWAY FROM THE PASSENGER SIDE. THIS IMPACT RESULTED IN DRIVER SIDE AIR BAGS TO DEPLOY, HOWEVER IT EXPLODED INSTEAD OF INFLATING. THIS INCIDENT HAS RESULTED IN INJURIES TO MY HAND, NECK AND BACK. RECENTLY I HAVE HEARD RECALLS FROM HONDA RELATED TO FAULTY AIR BAGS, HOWEVER DID NOT FIND ANY OPEN RECALLS FOR MY VEHICLE...UPDATED 02/25/15 *BF UPDATED 9/22/2017
NHTSA complaint #10684140 — an unverified report by a vehicle owner.
at 15,002 milesPhiladelphia, PACrash1 injured
STRUCTURE:BODY
I WAS INVOLVED IN AN ACCIDENT IN PHILADELPHIA, PA ON JANUARY 18, 2015 DUE TO ICE ON HIGHWAYS. I SLID INTO ONE CAR AND GOT HIT BY ANOTHER CAR. MY CAR IS CURRENTLY IN A REPAIR SHOP. I RECEIVED A CALL THAT THE CAR CAN BE FIXED, HOWEVER I NEED TO KNOW HOW SAFE IS THE CAR SINCE I RECEIVED SO MUCH DAMAGE TO THE CAR AND THE AIR BAGS NEVER DEPLOYED.
NHTSA complaint #10676896 — an unverified report by a vehicle owner.
at 9,075 milesKearneysville, WV
STRUCTURE:BODY
WHEN ENTERING A HIGHWAY ON-RAMP IN MAKING THE TURN ALL DOORS WERE SUDDENLY UNLOCKED AND THE FRONT COURTESY LIGHTS IN THE PASSENGER COMPARTMENT CAME ON. THIS HAS NOW HAPPENED ABOUT 10 TIMES WHEN CORNERING.
NHTSA complaint #10533419 — an unverified report by a vehicle owner.
Sonoma, CA
STRUCTURE
TL* THE CONTACT OWNS A 2013 HONDA CRV. THE CONTACT STATED THAT THE HEADREST COULD NOT BE ADJUSTED AND WAS VERY UNCOMFORTABLE. THE CONTACT WAS TOLD THAT THEY SHOULD LEAN THE SEAT BACK TO RELIEVE PRESSURE. THE DEALER TOLD THE CONTACT THAT THE VEHICLE WAS DESIGNED BASED ON NHTSA SAFETY STANDARDS. THE CONTACT ALSO STATED THAT THE CENTER CONSOLE WOULD SIT TOO HIGH AND WAS BECOMING A SAFETY HAZARD BECAUSE THEY COULD NOT CLIMB OVER THE CONSOLE IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 75. *TR UPDATED 4/29/13 *CN UPDATED 05/24/2013
NHTSA complaint #10504861 — an unverified report by a vehicle owner.