FaultScore

FaultScore report

2013 Honda Cr-V problems

Owners have filed 500 complaints about the 2013 Honda Cr-V with NHTSA between 2013 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 19 of 30 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Honda Cr-V.

How this is worked out

The numbers

500

Complaints

36

Crashes reported

0

Fires reported

17

Injuries reported

25,000 mi

Median mileage at failure

Half of reported failures happened before this

63%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 35 vs 50 Severity 55 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Honda Cr-V. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
63% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Honda Cr-V

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Honda Cr-V

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 99 19.8%

5 crashes, 0 fires · median 28,750 mi

2 crashes, 0 fires · median 42,000 mi

1 crashes, 0 fires · median 48,951 mi

Median failure at 32,419 miles

Lights 32 6.4%

Median failure at 2,000 miles

Brakes 27 5.4%

5 crashes, 0 fires · median 23,900 mi

Airbags 27 5.4%

9 crashes, 0 fires · median 36,300 mi

8 crashes, 0 fires · median 3,285 mi

Median failure at 5,200 miles

2 crashes, 0 fires · median 33,600 mi

2 crashes, 0 fires · median 2,571 mi

Suspension 15 3.0%

1 crashes, 0 fires · median 30,800 mi

Steering 15 3.0%

Median failure at 35,815 miles

Stability & Traction Control 5 1.0%

Median failure at 18,000 miles

Wheels 5 1.0%

Median failure at 30,000 miles

Seat Belts 4 0.8%

1 crashes, 0 fires · median 18,500 mi

Tires 4 0.8%

Median failure at 19,586 miles

Doors, Latches & Locks 3 0.6%

Median failure at 121,000 miles

Equipment & Accessories 2 0.4%

Median failure at 15,204 miles

Driver Assist & Collision Avoidance 2 0.4%

Median failure at 85,000 miles

Seats 2 0.4%
Child Seats 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 14 56.0%
Defroster/Defogger/Hvac System 3 12.0%
Speedometer/Odometer 2 8.0%
Sun/Moon Roof Assembly 2 8.0%
Integrated Trailer Brake Control 1 4.0%
Pressure Monitoring AND Regulating Systems 1 4.0%
Instrument Cluster/Panel 1 4.0%
Sidewall 1 4.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 34 10.2%
1,000 – 9,999 miles 66 19.8%
10,000 – 24,999 miles 63 18.9%
25,000 – 49,999 miles 70 21.0%
50,000 – 74,999 miles 39 11.7%
75,000 – 99,999 miles 34 10.2%
100,000 – 149,999 miles 16 4.8%
150,000+ miles 12 3.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2013 peak 15 Jul 2026

NHTSA investigations into the 2013 Honda Cr-V

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2013 Honda Cr-V

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V858000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

13V143000

POWER TRAIN:AUTOMATIC TRANSMISSION

Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."

Risk: If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2013114 20,763 units in Canada

Other

On certain vehicles, the brake-shift interlock may not function properly at low temperatures. This could allow the transmission gear shift lever to be moved out of the PARK position without depressing the brake pedal. Depending which gear the driver selects, the vehicle could begin to move forward or backward immediately. This movement could result in property damage, or cause the vehicle to strike a bystander, potentially resulting in personal injury. Correction: Dealers will replace the gear shift assembly stopper.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Saint Paul, MN Crash 1 injured

AIR BAGS

This honda cr-v had a sudden surge of acceleration while the brake pedal was pressed. The brake pedal was stepped off to put car into drive, but then the car suddenly went forward over 30 mph and crashed into a fence and tree in the driveway straight across from it about 5 feet away. The airbag did not immediately deploy, but deployed a minute later. The entire front end of the car was destroyed. The driver tried to press the brake, shift into neutral and even turn the key of the car off to shut it off but none of those worked. This car was purchased at carmax in May 2025 and had no issues per them. There were no warning lights on the car prior to this.

NHTSA complaint #11723441 — an unverified report by a vehicle owner.

Saint Paul, MN Crash 1 injured

VEHICLE SPEED CONTROL

This honda cr-v had a sudden surge of acceleration while the brake pedal was pressed. The brake pedal was stepped off to put car into drive, but then the car suddenly went forward over 30 mph and crashed into a fence and tree in the driveway straight across from it about 5 feet away. The airbag did not immediately deploy, but deployed a minute later. The entire front end of the car was destroyed. The driver tried to press the brake, shift into neutral and even turn the key of the car off to shut it off but none of those worked. This car was purchased at carmax in May 2025 and had no issues per them. There were no warning lights on the car prior to this.

NHTSA complaint #11723441 — an unverified report by a vehicle owner.

at 72,000 miles San Diego, CA Crash 1 injured

AIR BAGS

The contact owns a 2013 Honda CR-V. The contact stated that while in a commercial parking garage, a second vehicle crashed into the rear of the vehicle, causing the driver to inadvertently press the accelerator pedal and lose control of the vehicle. The vehicle accelerated forward and crashed into a truck before crashing head on into a pole. During the failure, the vehicle sustained severe front end damage, but no air bags deployed. The contact sustained neck and back injuries, which were treated at the scene and later at the urgent care medical facility. The contact indicated that the vehicle was destroyed and later towed to the home. No police report was taken. The cause of the failure has not yet been determined. The local dealer was notified of the incident. The manufacturer had not yet contacted. The failure mileage was 72,000.

NHTSA complaint #11665711 — an unverified report by a vehicle owner.

at 105,000 miles Naples, FL Crash 1 injured

AIR BAGS

The contact owns a 2013 Honda CR-V. The contact stated that while driving at 40 MPH, he was involved in an accident where he crashed into a truck, but the driver's air bag did not deploy. The contact stated that the fumes from the air bag burned his left hand, and he had to seek medical attention. The contact mentioned that his injuries would have been severe had he not been wearing a protectant glove on his hand. The vehicle was towed to the towing lot. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

NHTSA complaint #11534198 — an unverified report by a vehicle owner.

Jericho, NY Crash

UNKNOWN OR OTHER

On February 5, I was parking my vehicle in a parking lot space. The vehicle lurched forward and hit another parked car causing $925 in damages to that car. I put it into Park and then Reverse and it lurched backwards. I did not have any control over the car. I took it to the North Shore Honda dealer in Glen Head, NY and they were unable to find anything wrong but I know there is a problem and I am very nervous driving the car. There were no warning lamps before or after the incident. I have read on the internet of other people experiencing uncontrolled acceleration of their vehicle.

NHTSA complaint #11506769 — an unverified report by a vehicle owner.

at 30,000 miles Minot, ND Crash

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 HONDA CR-V. THE CONTACT STATED WHILE ATTEMPTING TO DRIVE THROUGH A CAR WASH, THE VEHICLE WOULD NOT STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A WALL. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING MASTER BRAKE CYLINDER REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA complaint #11406120 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Jacksonville, FL

STEERING

I was driving then I shut off like I shut the car off and restart it while I was driving then my electric power steering symbol keeps coming on.

NHTSA complaint #11749223 — an unverified report by a vehicle owner.

Jacksonville, FL

ELECTRICAL SYSTEM

I was driving then I shut off like I shut the car off and restart it while I was driving then my electric power steering symbol keeps coming on.

NHTSA complaint #11749223 — an unverified report by a vehicle owner.

Chelsea, MI

POWER TRAIN

While our 2013 Honda CR‑V was still drivable, we began experiencing a brief but loud rattle or grinding noise at cold start, especially after the vehicle had been sitting. Several years ago the dealer replaced the Variable Timing Control (VTC) actuator because of this cold‑start rattle. After a period without noise, the cold‑start rattle returned and became frequent, along with concerns about abnormal oil consumption. We reported these symptoms repeatedly during routine service visits. In March 2026, the CR‑V was brought to the Honda dealer for a routine oil change. The vehicle arrived running normally. After the service, the dealer advised that the vehicle would no longer start and was undriveable. Their diagnosis was a failed VTC actuator, a stretched/jumped timing chain, and internal engine damage requiring timing‑system repair, cylinder head/valve work, and possibly pistons and rings due to oil‑consumption‑related wear. The failure occurred without any warning lights or messages immediately prior to the event. The only prior symptom was the recurring cold‑start rattle that had been present for years and was previously addressed once by replacing the VTC actuator. The dealer has confirmed the failure and provided written estimates; the vehicle remains disabled. This pattern—cold‑start rattle, VTC actuator failure, timing‑chain stretch/jump, and internal engine damage—appears consistent with a known defect in the VTC actuator/timing system on this generation of Honda CR‑V. If the timing‑chain failure had occurred at highway speed rather than while the vehicle was at the dealer, it could have caused sudden loss of power and increased the risk of a crash.

NHTSA complaint #11746350 — an unverified report by a vehicle owner.

Chelsea, MI

UNKNOWN OR OTHER

While our 2013 Honda CR‑V was still drivable, we began experiencing a brief but loud rattle or grinding noise at cold start, especially after the vehicle had been sitting. Several years ago the dealer replaced the Variable Timing Control (VTC) actuator because of this cold‑start rattle. After a period without noise, the cold‑start rattle returned and became frequent, along with concerns about abnormal oil consumption. We reported these symptoms repeatedly during routine service visits. In March 2026, the CR‑V was brought to the Honda dealer for a routine oil change. The vehicle arrived running normally. After the service, the dealer advised that the vehicle would no longer start and was undriveable. Their diagnosis was a failed VTC actuator, a stretched/jumped timing chain, and internal engine damage requiring timing‑system repair, cylinder head/valve work, and possibly pistons and rings due to oil‑consumption‑related wear. The failure occurred without any warning lights or messages immediately prior to the event. The only prior symptom was the recurring cold‑start rattle that had been present for years and was previously addressed once by replacing the VTC actuator. The dealer has confirmed the failure and provided written estimates; the vehicle remains disabled. This pattern—cold‑start rattle, VTC actuator failure, timing‑chain stretch/jump, and internal engine damage—appears consistent with a known defect in the VTC actuator/timing system on this generation of Honda CR‑V. If the timing‑chain failure had occurred at highway speed rather than while the vehicle was at the dealer, it could have caused sudden loss of power and increased the risk of a crash.

NHTSA complaint #11746350 — an unverified report by a vehicle owner.

Chelsea, MI

ENGINE

While our 2013 Honda CR‑V was still drivable, we began experiencing a brief but loud rattle or grinding noise at cold start, especially after the vehicle had been sitting. Several years ago the dealer replaced the Variable Timing Control (VTC) actuator because of this cold‑start rattle. After a period without noise, the cold‑start rattle returned and became frequent, along with concerns about abnormal oil consumption. We reported these symptoms repeatedly during routine service visits. In March 2026, the CR‑V was brought to the Honda dealer for a routine oil change. The vehicle arrived running normally. After the service, the dealer advised that the vehicle would no longer start and was undriveable. Their diagnosis was a failed VTC actuator, a stretched/jumped timing chain, and internal engine damage requiring timing‑system repair, cylinder head/valve work, and possibly pistons and rings due to oil‑consumption‑related wear. The failure occurred without any warning lights or messages immediately prior to the event. The only prior symptom was the recurring cold‑start rattle that had been present for years and was previously addressed once by replacing the VTC actuator. The dealer has confirmed the failure and provided written estimates; the vehicle remains disabled. This pattern—cold‑start rattle, VTC actuator failure, timing‑chain stretch/jump, and internal engine damage—appears consistent with a known defect in the VTC actuator/timing system on this generation of Honda CR‑V. If the timing‑chain failure had occurred at highway speed rather than while the vehicle was at the dealer, it could have caused sudden loss of power and increased the risk of a crash.

NHTSA complaint #11746350 — an unverified report by a vehicle owner.

Littleton, NH

ENGINE

Transmission shudders on acceleration at low speeds up to 40 mph

NHTSA complaint #11733663 — an unverified report by a vehicle owner.

at 83,000 miles Williamston, NC

POWER TRAIN

The contact owns a 2013 Honda CR-V. The contact stated that while driving approximately 30–40 MPH, the transmission shuddered. The vehicle was taken to an independent mechanic, who diagnosed it with transmission failure. The independent mechanic flushed the transmission fluid; however, the failure reoccurred. The failure was persistent. No warning lights were illuminated. The contact referenced an unknown recall; however, the VIN was not associated with a recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to a dealer. The failure mileage was approximately 83,000.

NHTSA complaint #11732392 — an unverified report by a vehicle owner.

Sacramento, CA

FUEL/PROPULSION SYSTEM

uUknown. Sometimes I smell gas on & off when the car is running, especially. I open the windows and it subsidesafter ahwile & it not as strong.

NHTSA complaint #11727338 — an unverified report by a vehicle owner.

at 267,000 miles Fort Mccoy, FL

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2013 Honda CR-V. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 132,000. At the time of registration, it was discovered that the mileage was 267,000.

NHTSA complaint #11725308 — an unverified report by a vehicle owner.

Saint Paul, MN Crash 1 injured

AIR BAGS

This honda cr-v had a sudden surge of acceleration while the brake pedal was pressed. The brake pedal was stepped off to put car into drive, but then the car suddenly went forward over 30 mph and crashed into a fence and tree in the driveway straight across from it about 5 feet away. The airbag did not immediately deploy, but deployed a minute later. The entire front end of the car was destroyed. The driver tried to press the brake, shift into neutral and even turn the key of the car off to shut it off but none of those worked. This car was purchased at carmax in May 2025 and had no issues per them. There were no warning lights on the car prior to this.

NHTSA complaint #11723441 — an unverified report by a vehicle owner.

Saint Paul, MN Crash 1 injured

VEHICLE SPEED CONTROL

This honda cr-v had a sudden surge of acceleration while the brake pedal was pressed. The brake pedal was stepped off to put car into drive, but then the car suddenly went forward over 30 mph and crashed into a fence and tree in the driveway straight across from it about 5 feet away. The airbag did not immediately deploy, but deployed a minute later. The entire front end of the car was destroyed. The driver tried to press the brake, shift into neutral and even turn the key of the car off to shut it off but none of those worked. This car was purchased at carmax in May 2025 and had no issues per them. There were no warning lights on the car prior to this.

NHTSA complaint #11723441 — an unverified report by a vehicle owner.

Corvallis, OR

POWER TRAIN

My 2013 Honda CRV completely broke down in late August 2025, as I was backing out of my driveway. Our lives were at risk. This could have happened in traffic, causing a terrible collision. My local Honda dealership found the chain guides broken and the timing off, and recommended replacement of several parts (timing chain, guides, tensioner, exhaust cam, rockers, and ... VTC actuator). Initially, they thought the cause was a lack of proper maintenance, specifically, infrequent or improper oil changes. I knew we had taken proper care of our car, so I began investigating. The check engine light was on for at least 2 years (as well as the rattling at start-up), and I had not gotten clarity on it until recently, after consulting with multiple professionals. Finally, a Jiffy Lube tech said it was due to the VTC actuator. I then brought my car to the Honda dealership in July 2025 for an oil change and to discuss the check engine light and VTC actuator issue. At that time, they did not alert me to the VTC actuator defect or the potential for complete engine failure. As I continued my investigation, I found a Honda Service Bulletin starting in 2016 (when my car was still under its three-year warranty) and updated in 2017 (when my car was still under its five-year Power Train warranty) describing the VTC actuator as defective. Had American Honda issued a recall at that time, instead of an SB, and had notified me of this defective part, my warranties in those years would have covered the replacement costs of my VTC actuator and related engine parts. And also been significantly less expensive. Flash forward to this fall 2025: as I continued my investigation, I discovered multiple class-action lawsuits against American Honda for this exact issue—a known defective VTC actuator. It turns out they conducted an internal study in 2011 that found the VTC actuator was defective. Now the dealership believes my car's failure was caused by a defective VTC actuator.

NHTSA complaint #11704400 — an unverified report by a vehicle owner.

Corvallis, OR

STEERING

My 2013 Honda CRV completely broke down in late August 2025, as I was backing out of my driveway. Our lives were at risk. This could have happened in traffic, causing a terrible collision. My local Honda dealership found the chain guides broken and the timing off, and recommended replacement of several parts (timing chain, guides, tensioner, exhaust cam, rockers, and ... VTC actuator). Initially, they thought the cause was a lack of proper maintenance, specifically, infrequent or improper oil changes. I knew we had taken proper care of our car, so I began investigating. The check engine light was on for at least 2 years (as well as the rattling at start-up), and I had not gotten clarity on it until recently, after consulting with multiple professionals. Finally, a Jiffy Lube tech said it was due to the VTC actuator. I then brought my car to the Honda dealership in July 2025 for an oil change and to discuss the check engine light and VTC actuator issue. At that time, they did not alert me to the VTC actuator defect or the potential for complete engine failure. As I continued my investigation, I found a Honda Service Bulletin starting in 2016 (when my car was still under its three-year warranty) and updated in 2017 (when my car was still under its five-year Power Train warranty) describing the VTC actuator as defective. Had American Honda issued a recall at that time, instead of an SB, and had notified me of this defective part, my warranties in those years would have covered the replacement costs of my VTC actuator and related engine parts. And also been significantly less expensive. Flash forward to this fall 2025: as I continued my investigation, I discovered multiple class-action lawsuits against American Honda for this exact issue—a known defective VTC actuator. It turns out they conducted an internal study in 2011 that found the VTC actuator was defective. Now the dealership believes my car's failure was caused by a defective VTC actuator.

NHTSA complaint #11704400 — an unverified report by a vehicle owner.

Corvallis, OR

ENGINE

My 2013 Honda CRV completely broke down in late August 2025, as I was backing out of my driveway. Our lives were at risk. This could have happened in traffic, causing a terrible collision. My local Honda dealership found the chain guides broken and the timing off, and recommended replacement of several parts (timing chain, guides, tensioner, exhaust cam, rockers, and ... VTC actuator). Initially, they thought the cause was a lack of proper maintenance, specifically, infrequent or improper oil changes. I knew we had taken proper care of our car, so I began investigating. The check engine light was on for at least 2 years (as well as the rattling at start-up), and I had not gotten clarity on it until recently, after consulting with multiple professionals. Finally, a Jiffy Lube tech said it was due to the VTC actuator. I then brought my car to the Honda dealership in July 2025 for an oil change and to discuss the check engine light and VTC actuator issue. At that time, they did not alert me to the VTC actuator defect or the potential for complete engine failure. As I continued my investigation, I found a Honda Service Bulletin starting in 2016 (when my car was still under its three-year warranty) and updated in 2017 (when my car was still under its five-year Power Train warranty) describing the VTC actuator as defective. Had American Honda issued a recall at that time, instead of an SB, and had notified me of this defective part, my warranties in those years would have covered the replacement costs of my VTC actuator and related engine parts. And also been significantly less expensive. Flash forward to this fall 2025: as I continued my investigation, I discovered multiple class-action lawsuits against American Honda for this exact issue—a known defective VTC actuator. It turns out they conducted an internal study in 2011 that found the VTC actuator was defective. Now the dealership believes my car's failure was caused by a defective VTC actuator.

NHTSA complaint #11704400 — an unverified report by a vehicle owner.

Brooklyn, NY

POWER TRAIN

The AWD light came on while the vehicle was in normal operation on October 25, 2025. Two days later, a diagnostic service was done at Bay Ridge Honda (Bay Ridge Honda did not previously worked on my vehicle), and it was determined that the rear differential on my vehicle failed. A differential is quite durable and does not fail easily. The mechanic who performed the diagnostic, stated that it looked like someone tried to repair it. In addition, an independent mechanic confirmed that the damage occurred as a result of improper service at a Honda dealership. Because of the failure, I also noticed the rear of the vehicle seemed to be dragging. The failure occurred after the vehicle had been serviced at authorized Honda dealerships, Plaza Honda and Middletown Honda. Those are the only two places where routine and repair services have been performed on my vehicle. This created a safety hazard because a failed differential can lead to loss of vehicle control, putting the safety and lives of others and myself at risk. I'm concerned that improper workmanship caused the failure. Since I don't know which dealership is responsible, I reached out to American Honda Motor Co, Inc. for assistance, but they have not provided a satisfactory resolution and insisted that I resolve the issue with both dealerships. I'm requesting that NHTSA investigate and document if improper servicing contributed to the differential failure.

NHTSA complaint #11702727 — an unverified report by a vehicle owner.

Hillsdale, NJ

BACK OVER PREVENTION

The contact owns a 2013 Honda CR-V. The contact stated that months after the vehicle was purchased, the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnosis or repair. The contact stated that the failure persisted. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

NHTSA complaint #11698653 — an unverified report by a vehicle owner.

Westlake, OH

POWER TRAIN

Service Bulletin 16-012 was issued for 2013 CRV for the VTC actuator. This is obviously an issue that Honda is aware of but is refusing to fix. I’ve had to replace this part twice at the same interval of time. The first replacement was covered under my warranty however now that I am out of warranty this repair costs almost 3,000$. I contacted American Honda who refuses to provide good will even though they are aware this is a known issue. I was advised that if this wasn’t repaired it would be a safety issue. I believe this should be covered on Hondas dime especially if this has to replaced multiple times at no fault of the customer.

NHTSA complaint #11687794 — an unverified report by a vehicle owner.

Westlake, OH

SUSPENSION

Service Bulletin 16-012 was issued for 2013 CRV for the VTC actuator. This is obviously an issue that Honda is aware of but is refusing to fix. I’ve had to replace this part twice at the same interval of time. The first replacement was covered under my warranty however now that I am out of warranty this repair costs almost 3,000$. I contacted American Honda who refuses to provide good will even though they are aware this is a known issue. I was advised that if this wasn’t repaired it would be a safety issue. I believe this should be covered on Hondas dime especially if this has to replaced multiple times at no fault of the customer.

NHTSA complaint #11687794 — an unverified report by a vehicle owner.

Westlake, OH

ENGINE

Service Bulletin 16-012 was issued for 2013 CRV for the VTC actuator. This is obviously an issue that Honda is aware of but is refusing to fix. I’ve had to replace this part twice at the same interval of time. The first replacement was covered under my warranty however now that I am out of warranty this repair costs almost 3,000$. I contacted American Honda who refuses to provide good will even though they are aware this is a known issue. I was advised that if this wasn’t repaired it would be a safety issue. I believe this should be covered on Hondas dime especially if this has to replaced multiple times at no fault of the customer.

NHTSA complaint #11687794 — an unverified report by a vehicle owner.

Roanoke, VA

UNKNOWN OR OTHER

Prolonged starter cycle with engine rattling noise

NHTSA complaint #11682815 — an unverified report by a vehicle owner.

Muskegon, MI

ENGINE

VTC rattles on startup. Please email me at [XXX] so we can start another lawsuit against Honda. This is a known problem that everyone from honda to your backyard mechanic are aware of. I used to love Honda. I even paid extra to get this specific Honda CRV. Kind of feel like a fool now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11681372 — an unverified report by a vehicle owner.

Norfolk, VA

ELECTRICAL SYSTEM

On [XXX] while making a left turn from [XXX] onto [XXX] , my 2013 Honda CR-V began shaking and making a humming noise just before it suddenly shut off in the middle of the intersection, nearly causing a collision. There were no dashboard warning lights or error messages before the failure. The vehicle is currently in the same condition, and the fuel pump remains installed and is available for inspection upon request. No mechanic, dealer, manufacturer, police, or insurance representative has inspected the vehicle since the incident. The tow truck driver who transported the car, based on the absence of the fuel pump sound, suspected the fuel pump was malfunctioning. I replaced the battery following the incident, but the problem persists. While the official recall website indicates no open recalls for my specific VIN, there are two recalls issued for the 2013 Honda CR-V model related to similar fuel pump issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11680018 — an unverified report by a vehicle owner.

Norfolk, VA

FUEL/PROPULSION SYSTEM

On [XXX] while making a left turn from [XXX] onto [XXX] , my 2013 Honda CR-V began shaking and making a humming noise just before it suddenly shut off in the middle of the intersection, nearly causing a collision. There were no dashboard warning lights or error messages before the failure. The vehicle is currently in the same condition, and the fuel pump remains installed and is available for inspection upon request. No mechanic, dealer, manufacturer, police, or insurance representative has inspected the vehicle since the incident. The tow truck driver who transported the car, based on the absence of the fuel pump sound, suspected the fuel pump was malfunctioning. I replaced the battery following the incident, but the problem persists. While the official recall website indicates no open recalls for my specific VIN, there are two recalls issued for the 2013 Honda CR-V model related to similar fuel pump issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11680018 — an unverified report by a vehicle owner.

Neptune City, NJ

TIRES:SIDEWALL

6/27/2025 Driving to work on Garden State Parkway fast lane driving 65 miles per hour. Tire experienced a complete blow out. Tire walls burst apart and smoked. Driving straight on a clear highway.

NHTSA complaint #11669638 — an unverified report by a vehicle owner.

at 200,000 miles Jersey City, NJ

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2013 Honda CR-V. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 164,000 and at the time of registration, it was discovered that the mileage was 200,000.

NHTSA complaint #11666234 — an unverified report by a vehicle owner.