2015 Honda Cr-V fuel system problems

FUEL/PROPULSION SYSTEM

High pressure fuel pump failure cost $1400

NHTSA complaint #11742876 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel pump failure around 101000 needed to be replaced $1400

NHTSA complaint #11742627 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

See attached document for complaint.

NHTSA complaint #11740545 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Aug 1, 2021: On rural highway at approx 50-55 mph, all dashboard warning lights came on as engine power was cut drasticly, (over 50%). Minimal traffic, so was able to continue cautiously at very low speed with warning flashers to nearby service station, called local Honda dealer who towed in the CRV. Dealer said the high pressure fuel pump had failed, which they replaced at my cost. No mention by the Honda dealer of any recall campaign, or report to Honda USA or NHTSA

NHTSA complaint #11706101 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My crv honda 2015 is stalling and Honda is not associating any recalls to the car.

NHTSA complaint #11681736 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The fuel pump failed while I was driving on the highway. My car entirely and suddenly stopped working while I was driving in an extremely busy highway almost causing me to get into an accident. There was a recall issued for my year and type of vehicle but my vin number was not listed and I was not notified or contacted of the potential danger. I spoke with Honda and they told me my vehicle vin was not under the recall. I had lights flash in my dashboard almost immediately before my gas just stopped working and I had to almost coast to the side of the road. Terrifying.

NHTSA complaint #11627709 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While driving on the highway, vehicles dashboard lights came on and car immediately began to slow down which resulted in a complete stop. Let vehicle rest and started up again no issues. After driving for a period of time it occurred again. Dealership reviewed and reported no problems. Requested dealership to drive vehicle at a higher speed for a period of time. Issue occurred again. After further inspection it was the fuel injectors that were misfiring. At the time, parts were back ordered indefinitely. Vehicle has since been repaired.

NHTSA complaint #11626046 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Car in limp mode stating misfire- Fuel injector issue Plugs and coils were replaced. Car down multiple times, once on highway for 5 hours- dangerous and another time on a corner of a road- dangerous.

NHTSA complaint #11607764 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

For the very first time I've noticed that my car won't start in a normal way. It was a couple of months ago. It was driving fine back then. Two weeks ago, not only my car won't start many lights came on including the engine service light. I took my car to Columbia Honda dealership; they only tested my battery and told me the battery was fine. So, they let me go. On [XXX] my car experienced the same symptoms but this time besides all these lights that came on, my car was not accelerating, just started stalling, therefore I had to take it to the closest shop which is Custom complete automotive that is 0.5 miles away from me. At first, they weren't able to identify the issue, but they found a service bulletin issued by Honda on March 18 , 2016,(please find it attached to my email) according to which there were multiple complaints from the Honda customers about the same issues that are connected to each other. Those are: crank sensor malfunction, O-ring, Intake manifold gasket A, Engine Wire Harness. Based on this Bulletin, Custom complete automotive manager Kyle recommended that all those parts needed to be replaced but the repair cost is enormous so I've decided only on the crank sensor to be replaced so that I can proceed with further repairs while be able to drive my car (I've attached the Invoice from Custom automotive for the crankshaft sensor including their labor work and diagnostics). Last night same symptoms appeared (car won't start and was stalling) and I took it to Honda service again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11592370 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

While on cruise control at 70mph car went into limp mode reducing speed and unable to accelerate on highway. Check engine light came on. Rested car on highway, then drove another 1.5hr no issues (not using cruise control) - check engine light was off. Checked oil - oil was clean (done less than 1,000 miles ago). Began trip again, oil light came on indicating need for a change. Vehicle went into limp mode for the second time going 70mph. Check engine light came on for the second time, this time blinking. Vehicle was towed. Dealership initially reported all was fine no issues only needed an oil change. Requested Honda dealer to drive on highway - dealer drove on highway reach 60-70mph. Vehicle for the third time went into limp mode needing a second tow. Honda Dealership indicated that the vehicle needed new fuel injectors, however the parts needed to fix the vehicle are back ordered indefinitely. Overall vehicle went into limp mode three times on highway at a fast speed. Vehicle lights for maintenance would go away after vehicle was shut off indicating no issue or further need for evaluations.

NHTSA complaint #11529473 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2015 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact coasted the vehicle to the side of the road. There were several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11516321 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

high pressure fuel pump leaking gasoline which you can smell from inside the car.

NHTSA complaint #11509396 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Three times the vehicle would not start while at Walmart parking lot since over February 2020. I push the button to start and it wont start. The air condition/heater does not work since winter of 2021/2022. The electrical system has gone haywire twice. The lights on dashboard flash and the numbers roll all over since 2021. The door locks are not wanting to lock now for the past 12 months. while I was inside the car the door would not unlock The engine seems to stall for the past 8 months. It feels like it is not getting gas. I have taken the vehicle to the dealer three times for the air with no positive results yet.

NHTSA complaint #11481650 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was driving on busy street at 35 mph suddenly car start stopping and giving jerk . It was not safe as I was driving my new born girl and 6 years old girl suddenly car loss power in motion took to honda dealer nearby they just told me my car high pressure fuel pump failed and it need to be replaced. The car is well maintained with regular oil changes I don't know why such critical part of car failed I don't feel safe anymore in this car

NHTSA complaint #11471966 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Purchased used at 64,000 miles. Second day of ownership/operation vehicle began stalling while in operation on the road. This happened when coming to a stop, when accelerating from a stop and while at high speeds on the highway. I am not sure if th problem is caused by drivetrain, fuel delivery, engine, or electrical issues.

NHTSA complaint #11447642 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2015 Honda CR-V. The contact stated while driving 60 MPH, the vehicle abruptly switched to limp mode and the vehicle was unable to exceed 20 MPH. The contact was able to move onto the road shoulder and had the vehicle towed to the mechanic. The mechanic performed a diagnostic test that located the failure code at the fuel pump. The fuel pump was replaced, and the vehicle was repaired. The vehicle was not included in NHTSA Campaign Number: 21V215000 (Fuel System Gasoline). The manufacturer was not contacted. The failure mileage is 75,065.

NHTSA complaint #11431196 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I was driving home and my car went into limp mode in the middle of the freeway. Not sure why my car downshifted and wouldn’t accelerate over 20mph or over 2500rpm. I thought my transmission went out, I was lucky to find a pull off, I shut my car off and then back on to see if I could get to an off ramp and the problem persisted. I had my vehicle towed to my mechanic, the problem was diagnosed and my mechanic said specifically that he has only seen this problem with cars that had faulty fuel pumps that were recalled, my year was not part of the recall, but my make and model was, but only different years. He advised me to report it because of how specific the problem was to the recall of newer models.

NHTSA complaint #11431255 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

AFTER A COLD START THE VEHICLE WAS ONLY ABLE TO MOVE AT A LIMP MODE (10 MPH MAX) WITH MULTIPLE WARNING LIGHTS IN THE INSTRUMENT PANEL. VEHICLE HAD TO BE TOWED TO THE NEAREST HONDA DEALERSHIP. AFTER DIAGNOSIS IT WAS REPORTED THE HIGH PRESSURE FUEL PUMP FAILED. I WAS REPLACED AT A HONDA DEALERSHIP.

NHTSA complaint #11328245 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THIS HAS BEEN AN ONGOING ISSUE. CAR WON'T START AT TIMES. THE MOST RECENT INCIDENT I WAS GETTING GAS AT WAWA THEN GOT BACK IN AND CAR WOULDN'T TURN OVER AND DASH BOARD LIGHTS STATED FLICKERING AND A BUZZING SOUND WAS COMING FROM UNDER THE DASHBOARD. THEN ON A SIDE STREET IT TOOK 3 ATTEMPTS TO START. I TOOK TO MECHANIC WHO CHANGED THE STARTER 2 DIFFERENT TIMES IN 2 DAYS. AND NOW IT WON'T START AGAIN. ALSO MY OIL IS EITHER BURNING OR LEAKING OUT. I HAVE HAD THAT ADDRESSED BY A MECHANIC AS WELL. THAT TOO WAS NEVER FIGURED OUT ON MULTIPLE ATTEMPTS BY HALL HONDA WHO REPORTED IT AS NOT EVEN HAPPENING. AND NOW AGAIN THERE IS NO OIL IN THE CAR. I HAVE BEEN DILIGENT ABOUT MAINTENANCE AND OIL CHANGES. I HAVE BROKEN DOWN IN THIS CAR ON SIDE STREETS, IN PUBLIC PARKING PLACES AND IN UNSAFE AREAS. I THOUGHT I WAS GETTTING A GOOD DEPENDABLE VEHICLE WITH HONDA. BUT I HAVE HAD NOTHING BUT PROBLEMS.

NHTSA complaint #11279247 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

PURCHASED THIS CERTIFIED USED VEHICLE FROM LOCAL HONDA DEALER WITH 11K MILES IN JULY, 2017. SINCE NOVEMBER 2018 VEHICLE STALLS WHILE IN MOTION ON CITY STREETS WITHOUT WARNING AND WILL NOT REMAIN RUNNING AFTER REPEATED STARTS. HAS HAPPENED THREE TIMES AND HAD TOWED TO DEALER. FIRST DIAGNOSIS RESULTED IN FUEL ADJUSTMENT SETTINGS. SECOND, REPLACED THROTTLE ASSEMBLY . THIRD, FIXED A CONNECTOR'S PIN TO FUEL PUMP. SOMETHING IS EFFECTING THE FUEL PUMP, EG SENSOR OR COMPUTER. AFTER HEARING ABOUT THE HONDA FUEL PROBLEM TODAY (2/15/19) ON NATIONAL NEWS IT DESCRIBES MY EXPERIENCE BUT MY VEHICLE IS NOT LISTED. IT'S STILL UNDER WARRANTY WITH 22K MILES.

NHTSA complaint #11180404 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

ONGOING PROBLEM WITH LOOSING POWER WHEN CHANGING LANES. HONDA REPRESENTATIVE NEVER AVAILABLE

NHTSA complaint #11104036 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THIS VEHICLE VIBRATES IT'S STEERING WHEEL AND INSIDE THE CABIN AT 55MPH AND HIGHER MAKING IT ANNOYING, UNSTABLE AND UNSAFE.

NHTSA complaint #11101967 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

SINCE DAY ONE THERE HAS BEEN A STRONG VIBRATION AT IDLE. THE ENGINE WILL BE AT 650-700 RPMS AND THEN DROPS TO 500. IT SHAKES UNCONTROLLABLY WHEN THE RPMS DROP AT A LIGHT OR WHILE IDLING. I'VE TAKEN IT IN 3 TIMES WITH NO REPAIR SUCCESS.

NHTSA complaint #11092613 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MY ORIGINAL COMPLAINT STATED THAT THE PROBLEM WAS WITH THE ENGINE. A HONDA REP HAS INDICATED THAT IT COULD BE IN THE FUEL SYSTEM, AS SOMETIMES THE SIGNAL TO PUSH THE FUEL THROUGH MAY NOT REACH, RESULTING IN THE LOSS OF ACCELERATION WHEN ATTEMPTING TO PASS ANOTHER CAR OR START FROM A STOPPED POSITION.

NHTSA complaint #11071822 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHEN THE CAR WAS SIX MONTHS OLD THERE WAS A ODOR OF GASOLINE. IT TOOK THE CAR INTO THE DEALER AND THEY INSPECTED THE CAR AND TOLD ME THAT A MOUSE AND EATEN THROUGH MY FUEL LINE AND THAT IT WAS NOT COVERED UNDER WARRANTY AND IT WOULD COST $980. I TOLD THEM THAT I REFUSE TO EXCEPT THEIR ASSUMPTION AND THAT THEY WOULD HAVE TO PROVE TO ME THAT A MOUSE ATE THROUGH THE FUEL LINE. THEY SHOWED ME THE FUEL LINE AND THERE WAS ONLY A COUPLE SMALL SCARS ON IT WHERE IT WAS LEAKING. AGAIN I TOLD THEM THAT I REFUSE TO EXCEPT THAT AND THE SERVICE DEPARTMENT MANAGER TOLD THE MECHANIC TO PUT THE CAR BACK TOGETHER AND "GET IT THE [XXX] OUT OF MY SHOP" THE DATE I PUT ON THIS IS ONLY A GUESS. I DON'T HAVE THE PAPERWORK ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11012226 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

WHEN I WAS SITTING IN A DRIVE THRU A MAN CAME UP TO ME AND TOLD ME THAT GASOLINE WAS POURING OUT FROM UNDER MY CAR. I DROVE THE CAR HOME AND BY THE TIME I GOT HOME THE FUEL SMELL WAS OVERWHELMING AND I HAD LOST THE 1/2 TANK OF GAS THAT I HAD. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT RODENTS HAD EATEN THROUGH MY SOY BASED FUEL LINES. WHEN I ASKED WHY THERE WASN'T A RECALL FOR THIS, I WAS TOLD THAT IT WAS NOT A SAFETY HAZARD. I TOTALLY DISAGREE! IF SOMEONE HAD THROWN A CIGARETTE OUT AT THE DRIVE THRU OR AS I DROVE HOME, I WOULD HAVE GONE UP IN FLAMES.

NHTSA complaint #10985769 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

VIRBRATION. STEERING PULLS LEFT.THE CAR HAS SERIOUS VIBRATION AT IDLE, @600 RPM, 1200 RPM, 1800 RPM AND 2200+ RPM. THIS VIBRATION TRANSMITS THROUGH SEAT, STEERING COLUMN, FLOOR AND PEDALS. BACK PAIN IS INDUCED WITHIN JUST A FEW MILES OF DRIVING. FEET GET PINS AND NEEDLES AND GO NUMB AS WELL AS HANDS AND ARMS FATIGUE QUICKLY. DRIVING IS LIMITED IN RANGE AS A RESULT. DEALER ATTEMPTED 4 REPAIRS INCLUDING REPROGRAMMING, REMOUNTING RADIATOR AND MODIFYING ENGINE. VIBRATION WAS DAMPENED IN THE SEAT ONLY AT LOWER RPMS. MPG DECREASED FROM 33 MPG TO 28 MPG. CAR PULLS STRONGLY TO THE LEFT. HAVING ONE HAND ON THE WHEEL (E.G. REACHING FOR A.C.) IS NOT SUFFICIENT TO KEEP IT IN A STRAIGHT LINE. THIS HAS CAUSED MANY NEAR MISSES ON TWO LANE ROADS AND NOW I JUST DON'T ADJUST A.C. UNLESS I HAVE TO (FOGGY WINDOW ETC.) I TAKE I95 AND THIS CAUSES PROBLEMS ON RAMPS. I WAS TOLD THIS WAS ALL RELATED TO THE CV TRANSMISSION, AND IT TAKES GETTING USED TO, BUT I HAD NISSANS WITH CV TRANSMISSIONS. FOR YEARS. I HAVE REPAIR DOCUMENTATION BUT AM UNABLE TO UPLOAD IT AT THIS TIME. PLEASE CONTACT ME IF YOU NEED THEM. I RETURNED THE CAR TO THE DEALERSHIP IMMEDIATELY UPON DISCOVERING THE PROBLEM (WITHIN 48 HOURS OF PURCHASE) AND THEY TOOK NO ACTION OR ATTEMPTED REPAIR UNTIL I HAD CONTACTED THEM REPEATEDLY.

NHTSA complaint #10836228 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

EXCESSIVE ENGINE VIBRATION. CABIN VIBRATION 35MPH TO 45MPH. HONDA S/B 15-46 MODE 3. (SOFTWARE CHANGE). THIS SB CORRECTED THIS PROBLEM. HOWEVER, ANOTHER PROBLEM AROSE: AT IDLE, THE ENGINE WOULD VACILLATE BACK AND FORTH BETWEEN 750 RPM AND 500 RPM. WHEN AT 500RPM, IT HAD EXTREME VIBRATIONS. RETURNED TO HONDA, AND THEY INSTALLED A NEW TRANSMISSION AND RADIATOR MOUNTS AS PER 112OA2 "REPAIRE PROCEDURE DRIVING MODE1: RADIATOR LOWER CUSHIONS, TR S/B 15-046.. (TRANSMISSION MOTOR MOUNT AND RADIATOR SUPPORTS + HEAD RESTS?) UPON LIFTING THE HOOD, THE ENGINE VIBRATES SO MUCH, I COULD SCRAMBLE EGGS ON IT. IN MY OPINION, ALL THEY DID WAS TO USE MORE FLEXIBLE MOUNTS TO0 TRY AND ELIMINATE THE VIBRATION TRANSFER TO THE FRAME. NOW, IT VIBRATES WHEN SLOWLY ACCELERATING LIKE @ 45 MPH, IT MOMENTARILY SHUDDERS/VIBRATES. SOONER OR LATER, THE ENGINE IS GOING TO FAIL.

NHTSA complaint #10822065 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

PISS POOR FUEL MILEAGE. BRAND NEW VEHICLE TWO TANKS OF GAS AND AVERAGING UNDER 19MPG. 80% HIGHWAY, 20% CITY STREETS. NO HEAVY FOOT AND ECONOMY BUTTON ON. VEHICLE STICKER STATES 27 CITY. NOT EVEN CLOSE.

NHTSA complaint #10788777 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THE 2015 HONDA CR-V HAS A PROBLEM WITH A VIBRATION WHILE THE CAR IS STOPPED IDLE AND IN DRIVE AT SLOW SPEEDS THE IDLING OCCURS AT EVERY STOP LIGHT, AND IN HEAVY HIGHWAY BUMPER TO BUMPER TRAFFIC. THE VIBRATIONS ARE EXPERIENCED IN THE FRONT PASSENGER AND DRIVER SEATS AND CENTER CONSOLE. DRIVERS AND PASSENGERS EXPERIENCE MOTION SICKNESS INCLUDING HEADACHES, NAUSEA. ANY NEW PASSENGER IN MY VEHICLE IS STARTLED BY THE VIBRATIONS. EVERY NEW PASSENGER COMMENTS ABOUT THE STARTLING VIBRATIONS. SOME PASSENGERS EVEN SCREAM DUE TO THE STARTLING VIBRATIONS. ALL OF THIS IS EXTREMELY DISTRACTING TO THE DRIVER WHO IS TRYING TO PAY ATTENTION TO THE TRAFFIC. THE CAR FEELS LIKE IT IS HESITATING AND WILL STALL WHEN THE GAS PETAL IS DEPRESSED. THIS HAS NOT HAPPENED YET, BUT THE ISSUE IS GETTING WORSE NOT BETTER. HONDA ADMITS TO THIS ISSUE, BUT OFFERS NO RESOLUTION AND CALLS THIS MERELY AN ANNOYANCE. THIS ISSUE IS GETTING WORSE AND THE MANUFACTURER HAS BEEN GIVEN A CHANCE TO FIX THE ISSUE. I AM NOT CERTAIN IF THE ISSUE IS THE MOTOR, TRANSMISSION, OR FUEL INJECTION SYSTEM. IT COULD BE ANY OF THOSE SYSTEMS. THE ATTEMPT TO MAKE THE CR-V MORE FUEL EFFICIENT BY USING THE HONDA ACCORD'S ENGINE HAS BEEN A FAILURE AND RESULTED IN A MAJOR SAFETY ISSUE WITH THE CARS.

NHTSA complaint #10787963 — an unverified report by a vehicle owner.