19 of the
545 complaints about the 2016 Honda Cr-V are about the
braking system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
18,900 miles.
I parked the car and left it running. I exited the car and left the front door standing open. I unbuckled my children and helped my four year old out of the car. I went back to the driver's door, leaned in with my right knee on the seat, and took out the keys. My left leg was still on the ground outside the vehicle. After a few moments the car started rolling. I was dragged backwards down the driveway and into the street. I was able to brace myself between the door handle and the steering wheel, keeping the door from pushing shut and shoving my leg under the car. This also allowed me to maneuver my right leg off the driver's seat and slam on the brake. I managed to keep my leg from getting caught under the wheel, but it was an extremely near thing. As far as I know at the moment I only have bruising and scrapes/road burn. If I had leaned in with my left leg, been wearing sandals, or lacked upper body strength I would've been unable to stop myself from getting dragged under the car and run over. If my 6 year old had been a bit faster stepping out of the car he would've been knocked over by his door and potentially dragged under as well. We both could have been seriously injured or died if this had gone even slightly differently. I'm extremely lucky and extremely terrified.
NHTSA complaint #11548997 — an unverified report by a vehicle owner.
Bronx, NY
SERVICE BRAKES
This isn't related to an accident. This issue is about the rear brakes on my 2016 Honda CR-V. I currently have only 22,275 miles approx. on this vehicle but I'm told that I need to replace the rear brakes for frozen calipers once again. The rear brakes and calipers first presented a problem in July 2018 when the rear brake pads and calipers were repaired due to being frozen and also a bent caliper pin. This was at 9879 miles. Now 4 years later I'm told that once again the calipers have frozen (22,275 miles) and they and the rear pads have to be fixed again. Is this a problem inherent to this vehicle alone or have you found other CR-V's with this isssue either just 2016's or all CR-V's?
NHTSA complaint #11474891 — an unverified report by a vehicle owner.
Fall River, MACrash1 injured
SERVICE BRAKES
I bought this car from Honda and I had to bring it back three times within the first 30 days for them to fix a window that was making a noise I also asked him if he could please take a look and drive my car because whenever I break or I’m trying to speed up my car seems to stall and the engine can’t catch up and then all of a sudden it bucks forward of course they said they cannot find the issue they will call the manager and no one has ever called me back to fix this issue I looked up recalls I don’t know if there is one on this vehicle or not but I need some help
NHTSA complaint #11447700 — an unverified report by a vehicle owner.
at 18,900 milesWest Chester, OHCrash
SERVICE BRAKES
STARTED THE CAR IN THE PARKING LOT. THE ENGINE WAS IDLING A BIT ROUGH. PUT THE CAR IN DRIVE. SUDDENLY THE ENGINE ROARED AND ACCELERATED. TRIED TO APPLY THE BRAKE. IT DID NOT WORK. FORTUNATELY DID NOT HIT ANY OTHER CARS IN THE PARKING LOT. THE CAR JUMPED OVER THE CURB AT THE EDGE OF THE PARKING LOT, WENT INTO A DITCH AND HIT A TREE. CAME TO A STOP. THE AIRBAG WAS ACTIVATED. THE ENGINE WAS STILL RUNNING AT HIGH RPM. FORTUNATELY THIS MALFUNCTION HAPPENED IN A PARKING LOT AND NOT ON A BUSY CITY ROAD !!!!! THIS BIZARRE INCIDENT POINTS TO POTENTIAL MALFUNCTION OF THE COMPUTER CONTROLS. FORENSIC INVESTIGATION IS NEEDED TO RULE OUT THIS POSSIBILITY.
NHTSA complaint #11415996 — an unverified report by a vehicle owner.
at 18,900 milesWest Chester, OHCrash
SERVICE BRAKES
PULLED THE CAR OUT OF THE PARKING LOT AND SHIFTED THE GEAR TO DRIVE. EVEN BEFORE I PRESSED THE GAS PEDAL, THE ENGINE ROARED AND THE CAR SPED OUT OF CONTROL. THE BRAKE FAILED. FORTUNATELY WAS ABLE TO AVOID OTHER PARKED CARS AND THE CAR CAME TO A STOP IN A DITCH AT THE EDGE OF THE PARKING LOT. THE CAR MAY HAVE TRAVELED ABOUT 100 YDS BEFORE COMING TO STOP. THE AIRBAG WAS DEPLOYED AND THE DAMAGE TO THE FRONT OF THE CAR MAY BE EXTENSIVE. REPORTING THIS FAILURE TO THE NHTSA IN CASE THERE ARE OTHER SIMILAR EVENTS HAPPENING WITH THE 2016 HONDA CR-V MODEL.
NHTSA complaint #11414808 — an unverified report by a vehicle owner.
Wailuku, HICrash2 injured
SERVICE BRAKES
I BELIEVE A SUDDEN UNINTENDED ACCELERATION ISSUE CAUSED AN ACCIDENT WITH MY 2016 HONDA CR-V AS I WAS DRIVING TO WORK ON DECEMBER 12, 2019. AT THAT TIME, I HAD BEEN DRIVING FOR OVER 36 YEARS BOTH ON MAUI AND AS AN AIR FORCE OFFICER IN THE CONUS. IN ALL THAT TIME, I HAD NEVER DRIVEN RECKLESSLY OR EVEN SPED AS IS EVIDENCED BY MY DRIVING RECORD. THAT MORNING, MY VEHICLE HAD REPORTEDLY BEEN DRIVING AT A HIGH RATE OF SPEED AND ENDED UP FLIPPING OVER SEVERAL TIMES LEADING TO MY HOSPITALIZATION AND SURGERY FOR SPINAL FUSION. UNFORTUNATELY, DUE TO THE RESULTING CONCUSSION, I CAN'T REMEMBER ANYTHING FROM THE MORNING OF THE INCIDENT UNTIL WAKING UP IN THE ICU AFTER SURGERY, NOT EVEN DRIVING TO WORK. KNOWING THAT I WOULD NEVER PURPOSELY SPEED, I HIRED SOMEONE TO DOWNLOAD THE BLACK BOX DATA. TO MY SHOCK, IT SHOWED CONSTANT ACCELERATION, NO STEERING INPUTS, AND NO BRAKING INPUTS FOR AT LEAST FIVE SECONDS. THE ONLY REASON I'VE DECIDED TO PUT THIS OUT THERE NOW IS DUE TO THE PARALLELS I'VE READ ABOUT WITH TIGER WOODS' RECENT ACCIDENT. I DON'T BELIEVE ANYONE WHO HAS DRIVEN FOR DECADES WOULD EVER MISTAKE THE ACCELERATOR FOR THE BRAKE PEDAL. MOREOVER, IF THEY DID, THEIR INSTINCT WOULD BE TO QUICKLY RELEASE THE ACCELERATOR THEN BRAKE, DEFINITELY NOT TO CONTINUE TO FLOOR IT FOR SEVERAL SECONDS. I'M NOT EXPECTING TO GET ANYTHING PERSONALLY OUT OF THIS COMPLAINT. MY MAIN HOPE IS THAT INVESTIGATION WILL BE DONE TO PREVENT FURTHER INJURIES AND DEATHS. PLEASE INVESTIGATE TO SEE IF MANY OTHER BLACK BOX REPORTS FROM SIMILAR ACCIDENTS SHOW ACCELERATOR FLOORED WITH NO BRAKING OR STEERING INPUTS FOR SEVERAL SECONDS. PERHAPS THERE IS SOME COMBINATION OF INPUTS CAUSING WRONG SIGNALS TO BE SENT TO THE ELECTRONIC CONTROL MODULE. I BELIEVE THE REASON THERE AREN'T MANY MORE REPORTS OF THIS IS DUE TO THE UNFORTUNATE FACT THAT IN MOST CASES, THE DRIVER ENDS UP EITHER DEAD OR HAVING A CONCUSSION.
NHTSA complaint #11414060 — an unverified report by a vehicle owner.
at 63,000 milesNewburgh, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT STATED THEY FELT A VIBRATION IN THE VEHICLE. THE CONTACT STATED THAT THE VIBRATION CEASED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
NHTSA complaint #11407873 — an unverified report by a vehicle owner.
at 38,000 milesVirginia Beach, VACrash1 injured
SERVICE BRAKES
WHILE DRIVING ON THE INTERSTATE, THE STEERING WHEEL AND BRAKE PEDAL BOTH LOCKED UP, SO I WAS UNABLE TO CONTROL THE CAR IN ANY WAY. AFTER THE VEHICLE DRIFTED ACROSS SEVERAL LANES, IT HYDROPLANED, SPINNING SEVERAL TIMES. AT NO POINT DID ANY OF THE VEHICLE'S MANY AUTOMATED STABILITY FEATURES ACTIVATE, INCLUDING ABS. HAD I COLLIDED WITH ANOTHER VEHICLE I LIKELY WOULD NOT HAVE SURVIVED. I WAS LUCKY INSTEAD TO WRECK IN A DITCH, AT WHICH POINT THE VEHICLE RETURNED CONTROL OF THE WHEEL AND BRAKES, BUT STILL THE ABS DID NOT SEEM TO ACTIVATE. FURTHER, THE SIDE AIRBAGS DEPLOYED A SECOND OR TWO LATE, AFTER THE CAR WAS ALREADY UPRIGHTING FROM HAVING ROLLED ON ITS SIDE. I SUSPECT THIS SCENARIO MIGHT BE EXPLAINED BY A DEFECT IN HOW THE SOFTWARE RESPONDS TO SENSOR READINGS OF SLICK ROAD CONDITIONS.
NHTSA complaint #11372292 — an unverified report by a vehicle owner.
at 20,000 milesFarmington, CTCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN APPROACHING A CROSS ROAD ANOTHER VEHICLE COMING FORM THE RIGHT SIDE FAILED TO STOP. THE CONTACT STATED SHE MERGED TO THE LEFT TO AVOID AN IMPACT AND CRASHED THE FRONT PASSENGER SIDE OF HER VEHICLE INTO ANOTHER VEHICLE. THE CONTACT WAS UNAWARE OF ANY WARNING LIGHTS ILLUMINATING. THE CONTACT STATED THAT THE CMBS SYSTEM ENGAGED HOWEVER, THE VEHICLE WAS UNABLE TO IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THE CONTACT STATED SHE SUSTAINED A CONCUSSION AND NECK INJURY. THE CONTACT DID SEEK MEDICAL ATTENTION. THE CONTACT STATED THE DRIVER FROM THE OTHER VEHICLE WAS TAKEN BY AMBULANCE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE COSMETIC DAMAGES HAD BEEN REPAIRED BY INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000. *TR CONSUMER STATEDI WAS UNABLE TO STOP MY CAR FOR ABOUT 1/4 MILE AFTER THE ACCIDENT. THE CAR CONTROLLED ITSELF AND I COULD FEEL IT SLOWING DOWN. BUT I COULD HAVE RUN OVER A PEDESTRIAN, DRIVEN INTO A RIVER, OR AN INTERSECTION BECAUSE I COULD NOT STOP THE CAR.
NHTSA complaint #11220930 — an unverified report by a vehicle owner.
at 35,400 milesColchester, VT
SERVICE BRAKES
MY BACK BREAKS (PAD AND ROTORS0 NEED REPLACING AT 35,000 MILES. NOISE STARTED AND MADE APPT. FOR TWO DAYS LATER. AUTO MASTER WHERE I PURCHASED THE CARE SAID I WAS LUCKY I GOT 35K OUT OF THEM, THEY HAVE SEEN THEM GO AROUND 22K. I HAVE NEVER HAD BREAKS GO ON A VEHICLE AT 35K. I HAVE READ MANY OTHER PEOPLE COMPLAINING ABOUT THIS PROBLEM ON THEIR CRVS. REPLACEMENT COST FROM DEALER IS OUTRAGEOUS. AND THE DEALERSHIP COULD HAVE CARED LESS THAT I ONLY GOT 35K OUT OF THE BREAKS. THIS WILL BE LAST VEHICLE PURCHASED FROM THEM AND THE LAST HONDA. MAY EVEN LOOK AT TRADING IT NOW AFTER THE BREAKS ARE DONE BEING FIXED. VERY DISSATISFIED WITH HONDA AND THE DEALERSHIP. I ALWAYS BELIEVED HONDA TO BE GREAT VEHICLES BUT AM LEARNING IT IS NOT SO. VERY UNHAPPY CUSTOMER.
NHTSA complaint #11217573 — an unverified report by a vehicle owner.
at 1,097 milesRego Park, NY
SERVICE BRAKES
I BOUGHT HONDA CRV 2016 ON AUGUST 2016, BUT IN OCTOBER 2017, I FIGURED OUT THE THERE IS CORROSION ON RIGHT REAR CALIPER, AND I AFRAID THAT CAN CAUSE MALFUNCTION FOR THE BRAKE. SO I WENT TO THE DEALER, THEY SAID THAT IS THE POOR QUALITY OF THE HONDA CRV, THE CORROSION IS NORMAL, AND REFUSED TO DO ANY REPAIRED. PLEASE SEE ATTACHED PICTURE. I ONLY USE MY HONDA CRV TO GO TO THE CHURCH, SUPERMARKET THAT NEAR MY HOUSE, THE MILEAGE ONLY 1097 MILES WHEN I REPORTED THIS PROBLEM TO THE DEALER, AND I USUALLY PARK MY CAR IN THE PUBLIC CITY STREET, IN QUEENS, NY.
NHTSA complaint #11195708 — an unverified report by a vehicle owner.
at 20,000 milesHonolulu, HI
SERVICE BRAKES
WHEN WE WERE REVERSING THE CAR BRAKES STOPPED RESPONDING. THE CAR WOULDN'T TURN OFF AND IT KEPT ROLLING BACKWARDS SO WE HAD TO USE THE EMERGENCY BRAKES. WE PUT IT INTO DRIVE AND THE CAR STILL ROLLED BACKWARDS AND THE BRAKES WOULDN'T RESPOND.
NHTSA complaint #11181983 — an unverified report by a vehicle owner.
at 19,000 milesWest Hollywood, CACrash
SERVICE BRAKES
DID NOT DEPLOY IN ACCIDENT 2016
NHTSA complaint #11081456 — an unverified report by a vehicle owner.
at 650 milesBerlin, NH
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 HONDA CR-V. THE CONTACT STATED THAT WHEN REVERSING OUT THE DRIVEWAY AND ATTEMPTING TO APPLY THE BRAKE PEDAL, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO IMMEDIATELY TURN OFF THE VEHICLE AND SHIFT THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE FROM ROLLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE MOSTLY OCCURRED DURING COLD WEATHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 650.
NHTSA complaint #10968277 — an unverified report by a vehicle owner.
at 350 milesST. Louis, MO
SERVICE BRAKES
MY FEET GET TANGLED BETWEEN THE BRAKE AND GAS. I HAD UNINTENDED ACCELERATION DUE TO THIS PROBLEM. THE CAR IDLE IS SET AT 5MPH ONCE YOU TAKE YOUR FOOT OFF THE BRAKE THE CAR ASSUMES YOU ARE GOING FORWARD AND DOES SEEK TO GO 5 MPH NO MATTER YOUR INTENTIONS. THE BRAKE AND THE GAS ARE ONLY 2.5 INCHES APART. WHEN TRYING TO BRAKE MY FOOT WAS PINNED UNDER THE BRAKE PEDAL AND CAUSING THE CAR TO GO 5 MILES PER HOUR. I HAVE AVOIDED ANY NUMBER OF UNTENDED CRASHES DUE TO THIS PROBLEM.
NHTSA complaint #10967526 — an unverified report by a vehicle owner.
at 1,945 milesUlysses, KSCrash
SERVICE BRAKES
I PULLED INTO A PARKING LOT GOING ABOUT 2 OR 3 MPH. WHEN I PULLED INTO THE PARKING SPACE TO PARK, I PRESSED ON THE BRAKE PEDAL BUT THE PEDAL DIDN'T SEEM TO MOVE. IT FELT SOLID AND THERE WERE NO BRAKES. MY CAR JUMPED THE SMALL CURB AND HIT A VEHICLE IN THE ADJACENT PARKING LOT. MY DRIVER SIDE AIRBAG DEPLOYED. THE CAR WAS TOWED TO THE BODY SHOP AND THE BODY SHOP OWNER SAID THE BRAKE SYSTEM LIGHT WAS ON. HONDA AGREED TO HAVE THE CAR TOWED TO THE DEALERSHIP TO HAVE A HONDA CERTIFIED MECHANIC CHECK OUT THE BRAKE SYSTEM. A HONDA REPRESENTATIVE CAME TO THE DEALERSHIP TO CHECK OUT THE BRAKE SYSTEM AND SAID THEY CAN'T REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. THEY SAID I SHOULD DRIVE IT AND MONITOR THE BRAKES. WITH THE POSSIBILITY OF THE BRAKES FAILING AGAIN, I DON'T WANT TO DRIVE THAT VEHICLE AGAIN.
NHTSA complaint #10915920 — an unverified report by a vehicle owner.
at 3,000 milesWest Hills, CA
SERVICE BRAKES
ON 8/10/2016, MY WIFE WAS DRIVING THE VEHICLE SLOWLY ON A STREET WITH A DOWNWARD SLOPE TOWARDS A CROSSROAD. MY DAUGHTER (A KID) WAS SITTING AT THE BACK SEAT. WHEN SHE SAW THE TRAFFIC LIGHT WAS RED, SHE TRIED TO STOP THE VEHICLE BY PRESSING THE BRAKE. BUT THE BRAKE DID NOT WORK. SHE FELT THAT SHE WAS PRESSING A ROCK. SHE WAS PLANNING TO GO STRAIGHT ACROSS THE JUNCTURE, BUT IN ORDER TO AVOID RUNNING INTO THE RED LIGHT AND A POTENTIAL ACCIDENT, SHE TURNED THE VEHICLE RIGHT TOWARDS THE STREET ON HER RIGHT SIDE. THEN SHE TURNED OFF THE ENGINE, AND THE VEHICLE STOPPED. IT WAS A VERY SCARY EXPERIENCE FOR MY WIFE. CLEARLY THE BRAKE FAILED. SO THE NEXT MORNING (8/11) WE TOOK THE VEHICLE TO OUR LOCAL DEALER, AND ASKED THEM TO CHECK THE BRAKE. AFTER CHECKING, THEY TOLD US THAT THEY COULD NOT REPLICATE THE INCIDENT, AND COULD NOT DO ANYTHING. THEREFORE I CALLED AMERICAN HONDA MOTOR CO. AND REQUESTED THAT THEY SEND SOMEBODY TO CHECK THE VEHICLE. AFTER A LONG DELAY, THEIR DISTRICT SERVICES MANAGER VISITED THE LOCAL DEALER, AND INSTRUCTED THE DEALERSHIP TO BLEED THE BRAKE FLUID. THIS IS NOT THE RIGHT SOLUTION TO THE PROBLEM. IF THERE IS AIR IN THE BRAKE FLUID, YOU NEED TO BLEED THE BRAKE FLUID. BUT THAT'S NOT THE PROBLEM MY WIFE EXPERIENCED WHEN THE INCIDENT HAPPENED. THE PROBLEM WAS WHEN SHE PRESSED THE BRAKE, SHE FELT SHE WAS PRESSING A ROCK. THE BRAKE FAILED AT THAT TIME. SO WE REQUESTED AMERICAN HONDA MOTOR CO. TO REPLACE THE BRAKE SYSTEM, BUT THEY DECLINED ON THE BASIS THAT THEY COULD NOT REPLICATE THE INCIDENT. IT HAS BEEN ONE AND A HALF MONTHS SINCE WE TOOK THE VEHICLE TO THE LOCAL DEALER. AMERICAN HONDA MOTOR CO. DID NOT SOLVE THE PROBLEM, AND THE DEALER NOW ASKED ME TO TAKE THE VEHICLE HOME. HOW CAN WE DRIVE THE VEHICLE AGAIN IF THERE IS A POTENTIAL RISK OF THIS INCIDENT HAPPENING AGAIN. THE BRAKE MAY FAIL AGAIN, AND SOMEBODY MAY DIE.
NHTSA complaint #10908334 — an unverified report by a vehicle owner.
at 2,552 milesRogers, ARCrash
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 HONDA CR-V. WHILE PULLING INTO A PARKING SPOT AT 3 MPH, THE BRAKE PEDAL DEPRESSED COMPLETELY TO THE FLOORBOARD. THE VEHICLE CRASHED INTO A CONCRETE WALL WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKE INDICATOR ILLUMINATED AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR AGAIN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,552. UPDATED 11/07/16*LJ THE CONSUMER SOLD THE VEHICLE BACK TO THE DEALER AS A TRADE IN ON ANOTHER VEHICLE.
NHTSA complaint #10906215 — an unverified report by a vehicle owner.
at 1,600 milesBethesda, MD
SERVICE BRAKES
DRIVING IN NEIGHBORHOOD AT 20-25 MPH, GOING DOWN SMALL HILL, VEHICLE SUDDENLY ACCELERATED TO ABOUT 40 MPH. APPLIED BRAKES, WITH NO RESULT. CONTINUED UP GRADUAL INCLINE AND WAS ABLE TO STOP. AFTER A COUPLE OF MINUTES, DETERMINED THAT BRAKES WERE AGAIN RESPONDING, CONTINUED SLOWLY TO DESTINATION (TWO OR THREE BLOCKS). HONDA ARRANGED TOW TO DEALER. DEALER HAS NOT BEEN ABLE TO "DUPLICATE CUSTOMER CONCERN," AND STATES THAT THE VEHICLE IS READY FOR US TO PICK UP. DO NOT WANT TO DRIVE THIS BRAND NEW CAR AGAIN.
NHTSA complaint #10895087 — an unverified report by a vehicle owner.