Owners have filed 545 complaints
about the 2016 Honda Cr-V with NHTSA between 2016 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Honda Cr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
71% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1661.5%
Automatic Emergency Braking
27.7%
Adaptive Cruise Control
27.7%
Fuel Pump
27.7%
Warning
13.8%
SUN Visor
13.8%
Pump
13.8%
Assist
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
319.9%
1,000 – 9,999 miles
6320.1%
10,000 – 24,999 miles
9229.4%
25,000 – 49,999 miles
7824.9%
50,000 – 74,999 miles
247.7%
75,000 – 99,999 miles
154.8%
100,000 – 149,999 miles
61.9%
150,000+ miles
41.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2016peak 18Jul 2026
NHTSA investigations into the 2016 Honda Cr-V
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA19001Opened 19 Apr 2019Closed 19 Sep 2024AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mount...
Recalls on the 2016 Honda Cr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
17V305000
ENGINE
Honda (American Honda Motor Co.) is recalling certain 2015-2016 Honda CR-V vehicles that recently received a replacement engine. The replacement engine may have been built with the wrong pistons, potentially affecting the engine's performance.
Risk: The reduced performance may result in an engine stall, increasing the risk of a crash.
15V714000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
American Honda Motor Company, Inc. (Honda) is recalling certain model year 2016 CR-V vehicles manufactured October 12, 2015, to October 19, 2015. The metal housing surrounding the driver's air bag inflator in these vehicles may have been manufactured incorrectly.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201551317 units in Canada
Airbag
On certain vehicles, the airbag inflator contained in the driver frontal airbag module may have been improperly stamped and/or contains a defect in the material used to manufacture the airbag inflator's metal housing, which, in the event of airbag deployment, may cause inflator components to separate. If the inflator components separate, this could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the driver frontal airbag module. Note: All affected units are still in the possession of dealers, and will be corrected before delivery.
Reports where the owner recorded a crash, a fire, an injury or a death.
Shoreline, WACrash1 injured
AIR BAGS
I was in a very low speed fender bender and hit the vehicle in front of me square in the tail end. The airbag needlessly deployed leaving me with a burn and disabled my vehicle. It was a collision that should have been driven away from after the exchange of information. Instead my vehicle which has very little damage required a tow truck die to the deployed airbag.
NHTSA complaint #11656113 — an unverified report by a vehicle owner.
at 158,000 milesSouth Chesterfield, VACrash1 injured
AIR BAGS
The contact owned a 2016 Honda CR-V. The contact stated that while driving approximately 30 MPH and attempting to avoid colliding with a second vehicle the driver lost control of the steering and crashed into a utility pole. During the crash, the front end of the vehicle was severely damaged but the air bag partially deployed and did not protect the driver. The contact sustained back and neck injuries which later required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 158,000.
NHTSA complaint #11605827 — an unverified report by a vehicle owner.
West Warwick, RI1 injured
SEAT BELTS
Driver side and left back side airbags deployed while driving on the highway in the fast lane. No impact to the car occurred to lead this to happen. No damaged to the car occurred. No other vehicles were involved. Turned I hard turned the wheel and all left side window and driver seat airbags deployed. No warning or messages problem was seen prior to accident. Sustained a TBI as a result.
NHTSA complaint #11568794 — an unverified report by a vehicle owner.
West Warwick, RI1 injured
AIR BAGS
Driver side and left back side airbags deployed while driving on the highway in the fast lane. No impact to the car occurred to lead this to happen. No damaged to the car occurred. No other vehicles were involved. Turned I hard turned the wheel and all left side window and driver seat airbags deployed. No warning or messages problem was seen prior to accident. Sustained a TBI as a result.
NHTSA complaint #11568794 — an unverified report by a vehicle owner.
at 86,000 milesSacramento, CACrash2 injured
AIR BAGS
The contact owned a 2016 Honda CR-V. The contact stated that while the vehicle was stopped at a red light, it was rear-ended by another vehicle traveling above the posted speed limit. As a result, the vehicle was sent careening 80 feet forward through the intersection before coming to a complete stop. The air bags did not deploy. A police report was filed, and injuries were reported. The driver and passenger were transported to an area hospital by EMT. The driver was treated for unspecified injuries to her head and lower back, while the passenger was treated for unspecified injuries to his head, neck, and lower back. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by insurance. The manufacturer was not notified of the failure. The failure mileage was 86,000.
NHTSA complaint #11568895 — an unverified report by a vehicle owner.
West Warwick, RI1 injured
UNKNOWN OR OTHER
Driver side and left back side airbags deployed while driving on the highway in the fast lane. No impact to the car occurred to lead this to happen. No damaged to the car occurred. No other vehicles were involved. Turned I hard turned the wheel and all left side window and driver seat airbags deployed. No warning or messages problem was seen prior to accident. Sustained a TBI as a result.
NHTSA complaint #11568794 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Circle Pines, MN
VEHICLE SPEED CONTROL
Last night I was stopped at a light with my foot on the brake waiting for the light to turn green. The car suddenly wanted to move forward and was fighting the brake. I'm not a two-footed driver, so only my right foot was on the brake. I took my foot off the brake for a second and the car lurched forward on its own, so I had to apply the brake to stay stopped or the car would have entered a very busy intersection on a red light. Once the light turned green I used the accelerator pedal to move forward and the racing engine stopped. I pulled over and checked to see if the floor mat was somehow in the way, but it was not. It is physically impossible for me to press both the brake and the accelerator at the same time with one foot. I have not had this problem checked by the dealer or a service garage, and it did not happen again on my return home last night or during some errands I ran this morning.
NHTSA complaint #11753953 — an unverified report by a vehicle owner.
San Francisco, CA
UNKNOWN OR OTHER
Spontaneously shattered sunroof. I was driving on the freeway going 50mph and I heard an extremely loud 'bang' and then glass was falling down on me and my passenger. The sunroof had completely shattered with no explanation or prior indication of cracks, etc. No extreme temperatures fluxes - this was in San Francisco on June 23, 2026. I know there are over 50,000 reports of this exact same thing happening with Honda vehicles.
NHTSA complaint #11746254 — an unverified report by a vehicle owner.
Reston, VA
AIR BAGS
Front passenger airbag light is on and I have been told it is the sensor. This has been recalled on other 2016 CRVs. I think more cars may be affected than those that are recalled.
NHTSA complaint #11745196 — an unverified report by a vehicle owner.
Ocean View, DE
ELECTRICAL SYSTEM
November 2024 I had a new battery and tires put on my 2016 Honda CRV. 14 months later my car would not start. I had to have a jump start. I had to have it jump started a few times more than took it to have it checked out. They put in a new battery February 2026. A month later my car would not start. I took it to a mechanic who found the door handle sensor bad. I have seen many other owners having the same problem. I also found out that it costs upward of $1,000 to fix. This should be a recall since so many had this problem, and I am sure you are aware of it. Please help us.
NHTSA complaint #11727756 — an unverified report by a vehicle owner.
Hinesville, GA
FUEL/PROPULSION SYSTEM
My daughter left her house to go to an appointment in statesboro, an hour away. When she proceeded onto HWY 196, the dashboard lit up with: check engine light, TMPS light, Traction Control light, Power steering control light. The speed limit on this road is 40MPH she was unable to accelerate over 20 mph. She immediately took it to an Orielly auto parts store on hwy 196 to have them to diagnose the check engine light. The veri scan presented a code P0087 indicates that the FuelRail/ System pressure was too low for a predetermined period of time. The most likely solution stated to Replace High Pressure Fuel Pump. This is the first time this has occurred. This is the same issue that a recalled was done in 2023 on the 2013-2016 CRV, but my VIN was not part of that recalled. I called my local honda dealer to verify if my vehicle was part of the recalled and was told it wasn't. I hope we can get this resolved before someone gets hurt or my family get in an accident. Mr [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11710977 — an unverified report by a vehicle owner.
Tulsa, OK
UNKNOWN OR OTHER
[XXX] Please click link i have a 2016 honda crv that's doing the same thing as a 2015 honda crv excess Vibration While Driving and/or Stopped in Gear INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11710559 — an unverified report by a vehicle owner.
Bluefield, VA
UNKNOWN OR OTHER
Sunroof spontaneously exploded.
NHTSA complaint #11710008 — an unverified report by a vehicle owner.
Kansas City, MO
ELECTRICAL SYSTEM
Unknown electrical problem. Both headlights will go out simultaneously without warning while driving. Frequent malfunction of running lamps, headlamps, break lamps.
NHTSA complaint #11706740 — an unverified report by a vehicle owner.
Mankato, MN
SEAT BELTS
Vehicle: 2016 Honda CR-V Mileage: ~133,120 miles Component: Driver-side seat belt retractor The driver-side seat belt retractor failed during normal use and became mechanically locked and unusable. There was no crash, no collision, no misuse, no airbag deployment, and no SRS warning light at the time of failure. This failure rendered the primary occupant restraint inoperable. I requested coverage under Honda’s Seat Belt Limited Warranty, which states that seat belts that fail to function properly during normal use are covered. Honda denied warranty coverage for the driver-side seat belt retractor based on internal component classification, not because the seat belt functioned properly. The warranty denial was final. I was informed that the failure would not be covered under the seat belt warranty and that any assistance would only be discretionary goodwill, not warranty coverage. I am submitting this complaint because a primary safety restraint failed without a triggering event, and warranty coverage was denied despite normal-use failure. I believe the consumer-facing warranty language does not clearly disclose that a seat belt can fail mechanically yet still be excluded from coverage based on internal classification
NHTSA complaint #11705601 — an unverified report by a vehicle owner.
Charlotte, NC
UNKNOWN OR OTHER
2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching out to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.
NHTSA complaint #11703960 — an unverified report by a vehicle owner.
Charlotte, NC
ELECTRICAL SYSTEM
2016 Honda CR-V’s smart locking system failed. The smart locking system caused the car battery to drain if it wasn’t driven within 24 hours. After numerous car battery replacements, a Honda auto repair replaced the door handle and repaired the smart locking system. If $639 was not paid for the needed repair, the car battery would drain and therefore the car would not function. After reaching out to Honda for a reimbursement, they declined. This is frustrating because I have researched online and several others have experienced this issue with their Honda CR-V. The issue simply happened one day and was not caused by a vehicle accident.
NHTSA complaint #11703960 — an unverified report by a vehicle owner.
at 101,500 milesFrederick, MD
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, and the transmission occasionally slipped into neutral while attempting to accelerate uphill. There was no warning light illuminated. The contact also became aware of a grinding sound while depressing the accelerator pedal, with a strong gasoline odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,500.
NHTSA complaint #11683939 — an unverified report by a vehicle owner.
Hayward, CA
FUEL/PROPULSION SYSTEM
My car has had trouble starting when sitting for long periods of time or in moderate heat. I've also noticed the gas per mile has decreased. The 2017 year of my car has a recall for the fuel pump. Mine is just one year earlier but my mechanic says it could also be the fuel pump. I have less than 80K miles on the car and I've seen that on the 2017-2022 years with the recall, this problem happens around the 75K-80K mile mark on the car. I think my 2016 should also be recalled for the fuel pump.
NHTSA complaint #11683911 — an unverified report by a vehicle owner.
Downers Grove, IL
ENGINE
Level for oil change was at 30%, took it in and it only had 2.5 quarts of oil. No indication I was low, no oil leak, and it affected the valves. Honda of Lisle said this is common issue with 4 cylinder models, yet there is no recall. Now I have to check my oil every week and add as needed, and will have an large bill to replace the engine. The vehicle has only 61,000 miles.
NHTSA complaint #11683634 — an unverified report by a vehicle owner.
Mt. Vernon, OH
FUEL/PROPULSION SYSTEM
I was driving to work and all of the lights on my dash came on and the vehicle would not go over 15 mph. I had semis passing me trying to get my car back home. I had it towed to the nearest Honda dealership where all of my Hondas are repaired, John Hinderer in Heath, OH. They received the vehicle and called me to tell me that it was the high pressure fuel pump that was not working. I inquired if it would be covered under warranty and told me due to the age of the vehicle it was not under warranty, any longer even the the miles were very low. The vehicle is a 2016 but only has 32,170 miles on it. So, I asked how that could happen with a vehicle with so little miles, he did have an answer. He quoted me $1,800.00 to fix it, telling me that the part alone was $1,200.00. After I got off the phone with him I researched the part and found it on Honda's corporate website for $559.43. I sent him a text message showing the price that I found it for and sent a message to the dealership on line. I have yet to hear from them, but they still have my vehicle. I did a little more research this morning and found that certain 2016 CRVs have a recall for the Fuel Pump Module. It is NHTSA Recall Number 23v-858, but my VIN # is not listed with a recall. I believe that my Vehicle should be included in this recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11682546 — an unverified report by a vehicle owner.
Troy, NY
STEERING
Title: Engine Defect – Excessive Oil Consumption and VTC Actuator Failure My 2016 Honda CR-V (purchased from Mohawk Honda, serviced at Rensselaer Honda) developed a serious engine defect after only about 25,000 miles. The vehicle began consuming excessive oil, and later the VTC actuator failed, causing severe loss of power during acceleration and uphill driving, creating unsafe conditions. Dealership confirmed: •Excessive oil consumption from stuck piston rings. •White smoke due to oil burning. •VTC actuator and timing damage. •EPR cleaning service failed to fix the issue. Despite evidence of a manufacturing defect, Honda denied goodwill assistance. The dealership also gave unsafe instructions (drive 1,000 miles with low oil), which worsened the damage. This defect causes loss of power while driving, which is a serious safety hazard. I request NHTSA investigate Honda’s handling of piston ring and VTC defects. Honda Case #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11681542 — an unverified report by a vehicle owner.
Troy, NY
UNKNOWN OR OTHER
Title: Engine Defect – Excessive Oil Consumption and VTC Actuator Failure My 2016 Honda CR-V (purchased from Mohawk Honda, serviced at Rensselaer Honda) developed a serious engine defect after only about 25,000 miles. The vehicle began consuming excessive oil, and later the VTC actuator failed, causing severe loss of power during acceleration and uphill driving, creating unsafe conditions. Dealership confirmed: •Excessive oil consumption from stuck piston rings. •White smoke due to oil burning. •VTC actuator and timing damage. •EPR cleaning service failed to fix the issue. Despite evidence of a manufacturing defect, Honda denied goodwill assistance. The dealership also gave unsafe instructions (drive 1,000 miles with low oil), which worsened the damage. This defect causes loss of power while driving, which is a serious safety hazard. I request NHTSA investigate Honda’s handling of piston ring and VTC defects. Honda Case #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11681542 — an unverified report by a vehicle owner.
Troy, NY
ENGINE
Title: Engine Defect – Excessive Oil Consumption and VTC Actuator Failure My 2016 Honda CR-V (purchased from Mohawk Honda, serviced at Rensselaer Honda) developed a serious engine defect after only about 25,000 miles. The vehicle began consuming excessive oil, and later the VTC actuator failed, causing severe loss of power during acceleration and uphill driving, creating unsafe conditions. Dealership confirmed: •Excessive oil consumption from stuck piston rings. •White smoke due to oil burning. •VTC actuator and timing damage. •EPR cleaning service failed to fix the issue. Despite evidence of a manufacturing defect, Honda denied goodwill assistance. The dealership also gave unsafe instructions (drive 1,000 miles with low oil), which worsened the damage. This defect causes loss of power while driving, which is a serious safety hazard. I request NHTSA investigate Honda’s handling of piston ring and VTC defects. Honda Case #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11681542 — an unverified report by a vehicle owner.
North Olmsted, OH
ENGINE
While driving at highway speeds almost a total loss of engine power occurred causing a safety issue. Five warning indicators lit at this time: Tire pressure monitoring system Malfunction indicator lamp (check engine) Vehicle stability assist warning Electric power steering warning This problem resulted in a Honda Dealer service replacement of the High Pressure Fuel Pump which cost me over $2800 and another $400 for a rental car. There was a recall for the 2017-2020 CRV for an identical(?) issue. This 2016 may have been a later manufacture and had the same fuel pump. A very reputable local garage examined the car and were unwilling to repair the CRV because they were quite familiar with the frequent and problematic Honda CRV high pressure fuel pump issues. It was Drellishak's Service in Rocky River Ohio.
NHTSA complaint #11679249 — an unverified report by a vehicle owner.
North Olmsted, OH
FUEL/PROPULSION SYSTEM
While driving at highway speeds almost a total loss of engine power occurred causing a safety issue. Five warning indicators lit at this time: Tire pressure monitoring system Malfunction indicator lamp (check engine) Vehicle stability assist warning Electric power steering warning This problem resulted in a Honda Dealer service replacement of the High Pressure Fuel Pump which cost me over $2800 and another $400 for a rental car. There was a recall for the 2017-2020 CRV for an identical(?) issue. This 2016 may have been a later manufacture and had the same fuel pump. A very reputable local garage examined the car and were unwilling to repair the CRV because they were quite familiar with the frequent and problematic Honda CRV high pressure fuel pump issues. It was Drellishak's Service in Rocky River Ohio.
NHTSA complaint #11679249 — an unverified report by a vehicle owner.
Reston, VA
AIR BAGS
Weight sensor light is on. There is a recall on newer models.
NHTSA complaint #11676115 — an unverified report by a vehicle owner.
Vancleave, MS
FUEL/PROPULSION SYSTEM
The 2016 CR-V was operating normally, when trying to accelerate from a stop at a stoplight the vehicle began to hesitate and would not accelerate at a normal or acceptable rate if I had needed to maneuver out of the way. the engine recovered briefly after that and allowed me to slowly accelerate to 45Mph when it repeated to hesitate and stop accelerating feeling like it was about to shut off. The check engine light along with others came on at this point. I was able to make it to a shop where they diagnosed fuel pump failure at 127,619 miles (we are the second owner buying the car from family so we know that it is the original fuel pump in the vehicle.
NHTSA complaint #11670251 — an unverified report by a vehicle owner.
Plainfield, IN
ENGINE
CVT complete transmission failure consistent with Service Bulletin 16-053 from Honda, dated September 9, 2016. I was not the owner of the car at this time, so a recall notice was never received by me. Currently, Transmission is being fully replaced at 94,000 miles at a cost of $5700. It is a safety issue, due to the car not being able to drive over 30mph, nearly stalling at traffic lights and stop signs. A rear end collision would be imminent.
NHTSA complaint #11669158 — an unverified report by a vehicle owner.
at 45,000 milesCenter Conway, NH
ELECTRICAL SYSTEM
The contact owns a 2016 Honda CR-V. The contact stated that while approaching a stoplight and decelerating, the vehicle suddenly shut off. The contact stated that after restarting the vehicle, the vehicle operated normally. During the failure, the battery warning light was illuminated. The contact stated that the battery was replaced; however, the failure persisted. The contact stated that the failure mostly occurred on very hot or rainy days. The vehicle was taken to the local dealer, who was unable to duplicate that failure. The cause of the failure was not yet been determined. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000. The VIN was not available.
NHTSA complaint #11665012 — an unverified report by a vehicle owner.
at 134,699 milesSwarthmore, PA
STEERING
The contact owns a 2016 Honda CR-V. The contact stated upon taking the vehicle to the dealer for an alignment, the contact was informed that the steering rack needed to be replaced. The contact stated while driving at various speeds, the steering wheel was moving and bouncing abnormally. The contact stated that the failure was more significant while driving at faster speeds. The vehicle was taken back to the dealer to be repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 134,699.
NHTSA complaint #11662319 — an unverified report by a vehicle owner.