FaultScore

FaultScore report

2011 Honda Element problems

Owners have filed 15 complaints about the 2011 Honda Element with NHTSA between 2014 and 2020. The largest single group is the airbags. Across this model's run it ranks 8 of 9 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Honda Element.

How this is worked out

The numbers

15

Complaints

2

Crashes reported

0

Fires reported

0

Injuries reported

60,200 mi

Median mileage at failure

Half of reported failures happened before this

45%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 4 vs 50 Severity 69 vs 50 Early failure 77 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 4
Against the median year of the Honda Element. 50 means typical for this model; 100 means roughly double.
Severity — 69
13.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 77
45% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Honda Element

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Honda Element

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 6 40.0%

1 crashes, 0 fires · median 122,500 mi

Windows, Mirrors & Wipers 2 13.3%

Median failure at 40,600 miles

Other & Unspecified 1 6.7%

Median failure at 60,200 miles

Stability & Traction Control 1 6.7%

Median failure at 10,000 miles

Seat Belts 1 6.7%

1 crashes, 0 fires · median 165,000 mi

Wheels 1 6.7%

Median failure at 25,000 miles

Suspension 1 6.7%

Median failure at 25,000 miles

Steering 1 6.7%

Median failure at 170,000 miles

Transmission & Drivetrain 1 6.7%

Median failure at 10,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 3 27.3%
25,000 – 49,999 miles 2 18.2%
50,000 – 74,999 miles 2 18.2%
75,000 – 99,999 miles 1 9.1%
150,000+ miles 3 27.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2014 peak 3 Dec 2020

NHTSA investigations into the 2011 Honda Element

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA15001 Opened 24 Feb 2015 Still open AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

PE14016 Opened 11 Jun 2014 Closed 2 Mar 2015 AIR BAGS:FRONTAL

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...

Recalls on the 2011 Honda Element

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021024 12,641 units in Canada

Structure

Issue: On certain vehicles, the rear frame could rust. In extreme cases, this could result in a rear trailing arm separating from the vehicle. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A rear trailing arm that separates could cause a loss of control and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection of the rear trailing arm front mount bolts. If the vehicle passes the inspection, the dealer will apply corrosion protection and install support braces. Honda will offer to repurchase vehicles that do not pass the inspection. In the event the repurchase is declined by an owner, a secondary inspection and body shop repair method may be possible.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 165,000 miles Menlo Park, CA Crash

SEAT BELTS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, SHE HAD NOTICED THAT AN EXTENSION LADDER AND DEBRIS HAD LANDED IN THE MIDDLE OF THE ROAD. IN ORDER TO AVOID THE OBJECTS, THE CONTACT AND THE DRIVER BEHIND HER ATTEMPTED TO MAKE THE SAME TURN AT THE SAME TIME INTO THE RIGHT LANE WHICH CAUSED A COLLISION. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY UPON COLLISION. THE DRIVER SIDE SEAT BELT ALSO FAILED TO RELEASE UPON DEPRESSION OF THE DRIVER SEAT BELT BUTTON. DUE TO THE FAILURE, THE CONTACT WAS TRAPPED IN THE DRIVER SEAT AND HAD TO BE CUT OUT OF THE VEHICLE BY THE COUNTY ROADSIDE ASSISTANCE. BOTH DRIVERS WERE TREATED AT THE SCENE AND HAD THEIR VITALS TAKEN, NEITHER DRIVER NEEDED FURTHER MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED AT SCENE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP WHERE IT REMAINED UNDER INVESTIGATION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

NHTSA complaint #11377818 — an unverified report by a vehicle owner.

at 165,000 miles Menlo Park, CA Crash

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, SHE HAD NOTICED THAT AN EXTENSION LADDER AND DEBRIS HAD LANDED IN THE MIDDLE OF THE ROAD. IN ORDER TO AVOID THE OBJECTS, THE CONTACT AND THE DRIVER BEHIND HER ATTEMPTED TO MAKE THE SAME TURN AT THE SAME TIME INTO THE RIGHT LANE WHICH CAUSED A COLLISION. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY UPON COLLISION. THE DRIVER SIDE SEAT BELT ALSO FAILED TO RELEASE UPON DEPRESSION OF THE DRIVER SEAT BELT BUTTON. DUE TO THE FAILURE, THE CONTACT WAS TRAPPED IN THE DRIVER SEAT AND HAD TO BE CUT OUT OF THE VEHICLE BY THE COUNTY ROADSIDE ASSISTANCE. BOTH DRIVERS WERE TREATED AT THE SCENE AND HAD THEIR VITALS TAKEN, NEITHER DRIVER NEEDED FURTHER MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED AT SCENE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP WHERE IT REMAINED UNDER INVESTIGATION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

NHTSA complaint #11377818 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 165,000 miles Menlo Park, CA Crash

SEAT BELTS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, SHE HAD NOTICED THAT AN EXTENSION LADDER AND DEBRIS HAD LANDED IN THE MIDDLE OF THE ROAD. IN ORDER TO AVOID THE OBJECTS, THE CONTACT AND THE DRIVER BEHIND HER ATTEMPTED TO MAKE THE SAME TURN AT THE SAME TIME INTO THE RIGHT LANE WHICH CAUSED A COLLISION. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY UPON COLLISION. THE DRIVER SIDE SEAT BELT ALSO FAILED TO RELEASE UPON DEPRESSION OF THE DRIVER SEAT BELT BUTTON. DUE TO THE FAILURE, THE CONTACT WAS TRAPPED IN THE DRIVER SEAT AND HAD TO BE CUT OUT OF THE VEHICLE BY THE COUNTY ROADSIDE ASSISTANCE. BOTH DRIVERS WERE TREATED AT THE SCENE AND HAD THEIR VITALS TAKEN, NEITHER DRIVER NEEDED FURTHER MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED AT SCENE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP WHERE IT REMAINED UNDER INVESTIGATION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

NHTSA complaint #11377818 — an unverified report by a vehicle owner.

at 165,000 miles Menlo Park, CA Crash

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, SHE HAD NOTICED THAT AN EXTENSION LADDER AND DEBRIS HAD LANDED IN THE MIDDLE OF THE ROAD. IN ORDER TO AVOID THE OBJECTS, THE CONTACT AND THE DRIVER BEHIND HER ATTEMPTED TO MAKE THE SAME TURN AT THE SAME TIME INTO THE RIGHT LANE WHICH CAUSED A COLLISION. THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY UPON COLLISION. THE DRIVER SIDE SEAT BELT ALSO FAILED TO RELEASE UPON DEPRESSION OF THE DRIVER SEAT BELT BUTTON. DUE TO THE FAILURE, THE CONTACT WAS TRAPPED IN THE DRIVER SEAT AND HAD TO BE CUT OUT OF THE VEHICLE BY THE COUNTY ROADSIDE ASSISTANCE. BOTH DRIVERS WERE TREATED AT THE SCENE AND HAD THEIR VITALS TAKEN, NEITHER DRIVER NEEDED FURTHER MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED AT SCENE. DUE TO THE ACCIDENT, THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY SHOP WHERE IT REMAINED UNDER INVESTIGATION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

NHTSA complaint #11377818 — an unverified report by a vehicle owner.

at 170,000 miles Cuyahogfalls, OH

STEERING

ALUMINUM STEERING WHEEL 'HUB SUPPORT MOUNTING BRACKET' HAS CRACKED AND IS BROKEN IN TWO PLACES. THIS HAS HAPPENED OVER A TIME PERIOD DURING NORMAL USAGE OF MY VEHICLE. THE STEERING WHEEL IS WOBBLEY AND LOOSENED. HONDA DEALER SERVICE DEPARTMENT DISASSEMBLED AND REVIEWED COMPONENTS OF STEERING WHEEL AND TOLD ME THAT IT WAS NOT SAFE TO DRIVE. I WAS TOLD THAT IF THE REMAINING TWO BRACKET SPOKES CONTINUED TO FATIGUE AND ACTUALLY BROKE, WHILE I WAS DRIVING MY VEHICLE, I WOULD BE HOLDING MY STEERING WHEEL IN MY HANDS AND WOULD NOT HAVE ANY STEERING CONTROL OF MY CAR. THIS IS UNSAFE AND DANGEROUS. THE DEALERS SERVICEMEN TOLD ME THAT THEY WOULD NOT DRIVE THIS CAR IF IT WAS THEIR'S. I WAS GIVEN A COST ESTIMATE FOR THE PART OF $800 PLUS THE COST OF LABOR. I BELIEVE THAT THIS PART IS DEFECTIVE DUE TO IMPROPER ENGINEERING/DESIGN AND MATERIAL SPECIFICATIONS PROPOSED IN THE FABRICATION OF THIS PART. I BELIEVE THAT THIS IS A CONSUMER SAFETY HAZARD THAT MUST BE REVIEWED BY NHTSA BEFORE PEOPLE ARE INJURED OR KILLED IN AN ACCIDENT.

NHTSA complaint #11118775 — an unverified report by a vehicle owner.

at 25,000 miles Daytona Beach, FL

WHEELS

THERE ARE TWO INDICATOR LIGHTS FOR AIR PRESSURE THAT COME ON AND STAY ON WITHOUT CAUSE (PRESSURE IS NORMAL) "TPMS" AND A SYMBOL. IT IS A DOCUMENTED PROBLEM AMONG OWNERS ONLINE IN GROUP DISCUSSIONS. IN ADDITION, THE SUSPENSION IS FAULTY IN THAT AN UNEXPLAINABLE "CRACKING" AND SLICKING NOISE HAS BEEN DULY DOCUMENTED AMONG OWNERS IN THE FRONT TIRES. SEVERAL HAVE REPORTED THIS WITH AN EFFECTIVE WARRANTY BUT OTHERS HAVE THE ISSUE POST-WARRANTY EXPIRATION. THIS SHOULD MANDATE A RECALL AS IT PRESENTS A SERIOUS SAFETY HAZARD FOR THE DRIVER AND ALL OTHERS ON THE ROAD. THE CRACKING NOISES CAN BE HEARD WHEN THE VEHICLE ISTARTS MOVING FROM A STAND STILL POSITION. OWNERS OF THE ODYSSEY HAVE ALSO REPORTED THIS PROBLEM ON ONLINE FORUMS.

NHTSA complaint #11006214 — an unverified report by a vehicle owner.

at 25,000 miles Daytona Beach, FL

SUSPENSION

THERE ARE TWO INDICATOR LIGHTS FOR AIR PRESSURE THAT COME ON AND STAY ON WITHOUT CAUSE (PRESSURE IS NORMAL) "TPMS" AND A SYMBOL. IT IS A DOCUMENTED PROBLEM AMONG OWNERS ONLINE IN GROUP DISCUSSIONS. IN ADDITION, THE SUSPENSION IS FAULTY IN THAT AN UNEXPLAINABLE "CRACKING" AND SLICKING NOISE HAS BEEN DULY DOCUMENTED AMONG OWNERS IN THE FRONT TIRES. SEVERAL HAVE REPORTED THIS WITH AN EFFECTIVE WARRANTY BUT OTHERS HAVE THE ISSUE POST-WARRANTY EXPIRATION. THIS SHOULD MANDATE A RECALL AS IT PRESENTS A SERIOUS SAFETY HAZARD FOR THE DRIVER AND ALL OTHERS ON THE ROAD. THE CRACKING NOISES CAN BE HEARD WHEN THE VEHICLE ISTARTS MOVING FROM A STAND STILL POSITION. OWNERS OF THE ODYSSEY HAVE ALSO REPORTED THIS PROBLEM ON ONLINE FORUMS.

NHTSA complaint #11006214 — an unverified report by a vehicle owner.

Burbank, CA

AIR BAGS

TAKATA RECALL MY COMPLAINT IS THAT WE RECEIVED THE LETTER FROM HONDA IN JULY 2016 ABOUT THE AIR BAG RECALL. THE LETTER ADVISES US TO AVOID HAVING A PASSENGER SIT IN THE FRONT SEAT. THAT IT'S NOT YET REPAIRED IS JUST AGGRAVATING. FOR SIX MONTHS, WE'VE HAD TO AVOID A FRONT SEAT PASSENGER, OR FEEL GUILTY ABOUT THEM SITTING THERE. THIS HAS CURTAILED OUR USE OF AND ENJOYMENT OF OUR VEHICLE. THE LETTER SHIFTED RESPONSIBILITY FROM TAKATA AND HONDA -- TO US, THE CAR OWNER. THIS IS NOT RIGHT.

NHTSA complaint #10937472 — an unverified report by a vehicle owner.

at 80,000 miles Concord, CA

AIR BAGS

TAKATA RECALL: I WAS ADVISED THAT IT WOULD POSSIBLY TAKE LONGER THAN A 3 MONTH WAIT UNTIL THE REPAIR KIT EVEN ARRIVED AT THE FACILITY DUE TO THE FACT THAT THEY "DON'T MAKE THAT VEHICLE ANY MORE" AND WAS TOLD TO HAVE MY FAMILY OF 4 RIDE IN THE REAR SEATS FOR SAFETY ISSUE. IT IS A 4 SEAT VEHICLE. HAVE LEFT MESSAGE WITH SERVICE MANAGER AN NO RESPONSE. THIS TIME FRAME IS UNACCEPTABLE AND IF IN AN ACCIDENT, ACCORDING TO THE VIDEO ON YOUR WEBSITE, COULD CAUSE INJURY OR DEATH TO MY FAMILY.

NHTSA complaint #10898282 — an unverified report by a vehicle owner.

Atlanta, GA

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10896532 — an unverified report by a vehicle owner.

Solana Beach, CA

AIR BAGS

TAKATA RECALL: REPLACED DRIVER SIDE AIRBAG 2 YRS AGO WHEN NEWS BROKE. DEALER WOULD NOT REPLACE PASSENGER SIDE AS HONDA AMERICA REFUSED TO PAY FOR IT. NOW HONDA ISSUES RECALL ON PASSENGER SIDE AIRBAG, STATING NO ONE SHOULD SIT IN PASSENGER SEAT UNTIL REPAIR. CALLED DEALER, HONDA AMERICA HAS NOT STOCKED PARTS. SO ESSENTIALLY THEY IGNORED DANGER TWO YEARS AGO, AND BY SAYING DON'T SIT THERE, ARE TRYING TO BLAME VEHICLE OWNERS AND DUCK LAWSUITS. AND DIDN'T STOCK ENOUGH PARTS? SOUNDS LIKE THEY WANT CARS OFF THE ROAD, DO NOT WANT TO FIX, AND ARE PUTTING PEOPLE IN DANGER.

NHTSA complaint #10887518 — an unverified report by a vehicle owner.

SAN Francisco, CA

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA ELEMENT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10652409 — an unverified report by a vehicle owner.

at 10,000 miles Denver, CO

POWER TRAIN

REPEATEDLY SINCE I HAVE OWNED THE VEHICLE, THE TRACTION CONTROL AND CHECK ENGINE ICONS WILL COME ON AND THE VEHICLE WILL LOSE POWER. IT HAS BEEN IN THE SHOP SEVERAL TIMES BUT THEY CLEARLY ARE GUESSING. IT HAPPENED MOST RECENTLY JUST LAST WEEK. IT USUALLY HAPPENS UPON STARTUP, BUT SOMETIMES WHILE DRIVING ALSO. SOMETIMES RESTARTING THE CAR MAKES THE ICONS GO AWAY, SOMETIMES NOT.

NHTSA complaint #10610895 — an unverified report by a vehicle owner.

at 10,000 miles Denver, CO

TRACTION CONTROL SYSTEM

REPEATEDLY SINCE I HAVE OWNED THE VEHICLE, THE TRACTION CONTROL AND CHECK ENGINE ICONS WILL COME ON AND THE VEHICLE WILL LOSE POWER. IT HAS BEEN IN THE SHOP SEVERAL TIMES BUT THEY CLEARLY ARE GUESSING. IT HAPPENED MOST RECENTLY JUST LAST WEEK. IT USUALLY HAPPENS UPON STARTUP, BUT SOMETIMES WHILE DRIVING ALSO. SOMETIMES RESTARTING THE CAR MAKES THE ICONS GO AWAY, SOMETIMES NOT.

NHTSA complaint #10610895 — an unverified report by a vehicle owner.

at 21,000 miles Running Springs, CA

VISIBILITY

SUN VISOR WILL NOT STAY UP AND IS BLOCKING VISIBILITY OF THE ROAD AHEAD. AFTER LOOKING ONLINE I SEE THAT THIS IS AN ONGOING ISSUE WITH SIMILAR MODELS OF HONDA. IT SHOULD BE A SAFETY RECALL FOR HONDA AS IT MAY CAUSE AN ACCIDENT.

NHTSA complaint #10608461 — an unverified report by a vehicle owner.

at 60,200 miles Fort Collins, CO

UNKNOWN OR OTHER

THE DRIVER SIDE, FRONT WINDOW SPONTANEOUSLY EXPLODED IN ON ME WHILE DRIVING ON THE HIGHWAY. THERE WAS NO EVIDENCE THAT ANY OBJECT STRUCK THE WINDOW. IT JUST EXPLODED.

NHTSA complaint #10598033 — an unverified report by a vehicle owner.

at 60,200 miles Fort Collins, CO

VISIBILITY:GLASS, SIDE/REAR

THE DRIVER SIDE, FRONT WINDOW SPONTANEOUSLY EXPLODED IN ON ME WHILE DRIVING ON THE HIGHWAY. THERE WAS NO EVIDENCE THAT ANY OBJECT STRUCK THE WINDOW. IT JUST EXPLODED.

NHTSA complaint #10598033 — an unverified report by a vehicle owner.