St Cloud, FL
AIR BAGS
SRS light is on they said it was the air bag or riverside buckle
NHTSA complaint #11579840 — an unverified report by a vehicle owner.
2004 Honda Odyssey airbag problems
110 of the 715 complaints about the 2004 Honda Odyssey are about the airbag system — 15% of everything reported for this model year. Half of the failures with a mileage on record happened before 118,000 miles.
110
Complaints
21
Crashes
2
Fires
16
Injuries
Exactly what failed
AIR Bags
106
96.4%
Frontal
4
3.6%
Airbags across every Honda Odyssey year
1995
28
3.5%
1996
25
3.1%
1999
18
2.2%
2000
24
3.0%
2001
43
5.4%
2002
102
12.7%
2003
132
16.4%
2004
110
13.7%
2005
90
11.2%
2006
20
2.5%
2007
33
4.1%
2008
12
1.5%
2010
10
1.2%
2011
11
1.4%
2012
10
1.2%
2013
14
1.7%
2015
12
1.5%
2016
10
1.2%
2018
23
2.9%
2019
31
3.9%
2020
19
2.4%
2021
16
2.0%
2022
10
1.2%
What owners said
Filed with NHTSA, in their own words.
Rockville, MD
AIR BAGS
As the result of a recall, my driver airbag inflator was replaced. Soon afterwards, my horn started honking when hitting, bumps or moving the steering wheel. I returned the vehicle to the dealership, and they said they adjusted something that seem to help for a short period of time. However, the problem returned upon taking the car to another dealership. I found that the automotive repairman stated that the wrong part for the inflator had been installed. I returned it to the original dealership and they refused to address the problem. The dealer is persons Honda at 15525 Frederick Rd., Rockville, MD 20855.
NHTSA complaint #11530848 — an unverified report by a vehicle owner.
at 168,000 miles
Madison, MS
Crash
AIR BAGS
The contact owns a 2004 Honda Odyssey. The contact stated while driving 20 MPH the driver-side front air bag deploy on its own without any impact, causing the contact to drive off the road and struck a tree and causing damages to the front end of the vehicle. No one was injured. No police report was filed. The vehicle was not towed, but the contact was able to drive the vehicle home. The manufacturer was not contacted. The failure mileage was 168,000.
NHTSA complaint #11505893 — an unverified report by a vehicle owner.
Plainfield, IL
AIR BAGS
Good Morning, On Monday, September 19, 2022. I talked with Chris from Honda. com. He told me to take the vehicle back to the same repair dealership where I had issues with repairing the vehicle. I said trusting them is hard for me because they had the vehicle 3 different times and the airbags and vehicle are still not repaired. Chris told me " I will call you back later, by the end of this week". As of yet, I have not heard back from Chris at Honda.com thank you. John Phillips. Ps. receipts were previously submitted.
NHTSA complaint #11487045 — an unverified report by a vehicle owner.
Plainfield, IL
AIR BAGS
Issues: 1. The malfunction was a heavy grinding noise from the rear of the vehicle on the passenger side. 2. Also, the recall status was incomplete. 3. The repair dealership inspected the vehicle. 4. No warning lamps or anything appears. 5. The vehicle issues information was sent to Honda.com on August 9, 2022.
NHTSA complaint #11484276 — an unverified report by a vehicle owner.
Anaheim, CA
AIR BAGS
The vehicle was taken to Honda to have the airbag replaced. They said that the work couldn’t be completed because the airbag had already been deployed. They said that they needed to work with corporate to determine what the costs were going to be. I kept making calls to find out what the status was but I never heard back. I did speak to a couple of reps but they never got back to me. Also, I became very frustrated because they kept telling they would get back to me and never did. Basically, I kept having to chase someone down to no avail. Any help that you could provide would be greatly appreciated. Thank you; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11426752 — an unverified report by a vehicle owner.
at 76,000 miles
Union, NJ
Crash
1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631.
NHTSA complaint #11331968 — an unverified report by a vehicle owner.
LOS Ángeles, CA
AIR BAGS
MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.
NHTSA complaint #11297724 — an unverified report by a vehicle owner.
at 190,000 miles
Fairfax, VA
AIR BAGS
I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.
NHTSA complaint #11241018 — an unverified report by a vehicle owner.
Northfield, MN
AIR BAGS
2004 HONDA ODYSSEY EX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALLS. *LD
NHTSA complaint #11209872 — an unverified report by a vehicle owner.
at 157,000 miles
Houston, TX
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
NHTSA complaint #11204733 — an unverified report by a vehicle owner.
at 109,571 miles
Maplewood, MN
Crash
1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). WHILE DRIVING 40 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED NECK ACHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,571.
NHTSA complaint #11196674 — an unverified report by a vehicle owner.
Austin, TX
AIR BAGS
AMERICAN HONDA MOTOR CO., INC GIVES ME THE RUN AROUND ON FOLLOWING THE TAKATA RECALL.
NHTSA complaint #11063265 — an unverified report by a vehicle owner.
Independence, OR
AIR BAGS
TAKATA AIRBAG RECALL:I GOT AN INFORM THAT LET ME MAKE SURE IF NEED REPAIR MY AIRBAG AND TRY TO GET A FREE REPAIR HERE.
NHTSA complaint #11056257 — an unverified report by a vehicle owner.
at 190,000 miles
Vincent, AL
AIR BAGS
TAKATA RECALL
NHTSA complaint #11052283 — an unverified report by a vehicle owner.
Chepachet, RI
AIR BAGS
I HAVE RECEIVED MANY NOTICES ABOUT SEVERAL DIFFERENT RECALS
NHTSA complaint #11045513 — an unverified report by a vehicle owner.
Linwood, KS
AIR BAGS
I TOOK MY VEHICLE IN TO THE SERVICE DEPARTMENT TO HAVE A RECALL PERFORMED. THEY WERE TO REPLACE THE SRS ELECTRONIC CONTROL UNIT REPLACED. WHEN I TOOK THE VEHICLE IN THERE WERE NO WARNING LIGHTS ON. AFTER THEY COMPLETED THE RECALL MY SRS WARNING LIGHT IS ON. THE LIGHT HAS NEVER BEEN ON IN THE 10 YEARS THAT I HAVE OWNED THE VEHICLE. SO AS IT TURNS OUT I TOOK A CAR WITH NO PROBLEMS IN TO THE DEALER TO HAVE A RECALL PERFORMED AND THEY RETURNED A DEFECTIVE CAR TO ME. THEY REFUSE TO FIX WHATEVER THEY DID TO CAUSE THE SRS MALFUNCTION LIGHT TO COME ON AND STAY ON.
NHTSA complaint #10986372 — an unverified report by a vehicle owner.
Austin, TX
AIR BAGS
SRS LIGHT IS ON.DEALERSHIP IS CHARGING A DIAGNOSTIC FEE AND POSSIBLY MORE CHANGES THEREAFTER. ANYTHING RELATED TO SEAT BELTS IS SUPPOSED TO HAVE A LIFETIME WARRANTY.
NHTSA complaint #10970682 — an unverified report by a vehicle owner.
at 70,000 miles
Fortworth, TX
Fire
1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE PARKED, THE AIR BAG MADE AN ABNORMAL NOISE AND THE VEHICLE ACCELERATED. THE VEHICLE CAUGHT ON FIRE. THE CONTACT SUSTAINED INJURIES TO THE EYE AND ARM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE OF AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10957848 — an unverified report by a vehicle owner.
EL Paso, TX
AIR BAGS
NHTSA TICKET #: 1068744 I AM SUBMITTING THIS COMPLAINT BECAUSE I TOOK MY 2004 HONDA ODYSSEY TO RUDOLPH HONDA IN EL PASO, TX TO CORRECT FOUR RECALLS. THE RECALLS WERE NOT CORRECTED BECAUSE MY VEHICLE NOW HAS ITS SRS INDICATOR LIGHT CONSTANTLY ON ALONG WITH THE SIDE AIRBAG OFF AND PASSENGER AIRBAG OFF INDICATOR LIGHTS FLASHING. FAILED COMPONENT 2: SRS ECU
NHTSA complaint #10953548 — an unverified report by a vehicle owner.
at 170,000 miles
Houston, TX
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO NOTICED AN OPENING IN THE CENTER OF THE STEERING WHEEL WHERE THE AIR BAG WAS VISIBLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10940001 — an unverified report by a vehicle owner.
at 208,563 miles
Mount Horeb, WI
AIR BAGS
THE SRS LIGHT COMES ON INDISCRIMINATELY. CONCERNED ABOUT THE AIR BAG AND SAFETY RELATING TO IT. IT COULD HAPPEN DRIVING OR WHILE ITS STATIONARY. SECONDLY THE YELLOW CHECK ENGINE LIGHT IS CONSTANTLY ON. FUEL SYSTEM LEAK ACCORDING TO A TECH. HE SAID IT WASN'T WORTH FIXING. THIRDLY, THE DOOR LIGHTS AND REAR COURTESY BRAKE LIGHT COMES ON OCCASIONALLY, BUT THEN GOES OFF.
NHTSA complaint #10926322 — an unverified report by a vehicle owner.
at 167,000 miles
Carbondale, IL
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR; HOWEVER, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SENSOR INDICATED THAT THE AIR BAG WAS OFF. THE DEALER WAS NOTIFIED BY PHONE, BUT DID NOT PROVIDE THE CONTACT ANY FEEDBACK. THE FAILURE MILEAGE WAS 167,000.
NHTSA complaint #10917913 — an unverified report by a vehicle owner.
at 91,000 miles
Silver Spring, MD
AIR BAGS
TAKATA RECALL. WE RECEIVED A SAFETY RECALL NOTICE FROM HONDA IN JUNE 2016 REGARDING A PROBLEM WITH OUR PASSENGER FRONTAL AIRBAG INFLATOR. THE NOTICE SAID HONDA WOULD REPLACE THE AIRBAG INFLATOR FREE OF CHARGE. THE NHTSA RECALL NUMBER IS 16V-344. BEGINNING ON JULY 7, 2016, I TRIED SEVERAL TIMES TO CALL MY LOCAL HONDA DEALER (OURISMAN HONDA IN BETHESDA, MD) TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT. HOWEVER, THEY HAVE REFUSED TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I CALLED AMERICAN HONDA'S CUSTOMER SERVICE NUMBER TO FILE A COMPLAINT AND NO ONE CALLED ME BACK. BOTH AMERICAN HONDA AND THEIR DEALER (OURISMAN HONDA) HAVE FAILED TO REMEDY THIS DEFECT WITHIN 60 DAYS OF THE DATE THAT I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT (JULY 7, 2016).
NHTSA complaint #10906361 — an unverified report by a vehicle owner.
at 148,000 miles
Belleville, NJ
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000, 15V320000, 15V045000 (AIR BAGS) AND 12V573000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ UPDATED 11/02/16/
NHTSA complaint #10903852 — an unverified report by a vehicle owner.
Flagstaff, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3440000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10903286 — an unverified report by a vehicle owner.
at 167,408 miles
Longmont, CO
AIR BAGS
AFTER I BRING MY CAR TO DEALER THEY FIX THE SRS CONTROL UNIT RECALL, THEN THE SRS LIGHT ALWAYS ON THEN THEY TELL ME NEED TO PAY FOR THE PART OPDS UNIT WILL NOT INITIALIZE. WHY I HAVE TO PAY FOR OPDS PART BEFORE MY CAR NEVER HAVE THAT HAPPEN.
NHTSA complaint #10892296 — an unverified report by a vehicle owner.
Anaheim, CA
Crash
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE VEHICLE CRASHED INTO THE CURB. THE FRONT DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10891567 — an unverified report by a vehicle owner.
Wantagh, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10884029 — an unverified report by a vehicle owner.
at 158,000 miles
Port Jefferson, NY
AIR BAGS
TAKATA INFLATOR PASSENGER SIDE RECALL, PART NOT AVAILABLE AND NO ESTIMATE ON TIME FOR PART TO BECOME AVAILABLE
NHTSA complaint #10883721 — an unverified report by a vehicle owner.