24 of the 715 complaints about the 2004 Honda Odyssey are about the fuel system — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 102,000 miles.
24
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FUEL/PROPULSION SYSTEM
My transmission will not shift into third fourth or fifth and I see that there is a recall on the transmission for the 2004 Honda Odysseys and I was wondering how I go about getting this repaired that’s what mines doing it won’t shift I have to manually shift it from 1st to 2nd as far as It can go.
NHTSA complaint #11473266 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My 2004 has codes relating to transmission problems, along with ongoing codes for emission problems. I have taken it in and it dose need a new transmission. It also needs emission work . I have been told that this rare with this make and model. Also the input for the gas is not working well.
NHTSA complaint #11436578 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CORROSION WITHIN THE FUEL PUMP WIRING CONNECTOR AND THE FUEL PUMP RETAINING NUT WAS CRACKED / BROKEN. CUSTOMER COMPLAINT WAS STALLING WHILE DRIVING, NO START CONDITION. TROUBLESHOOTING PROCEDURE INDICATED THE FUEL PUMP WIRING CONNECTOR WAS FAULTY THE INSPECTION REVEALED THAT THE CONNECTOR WAS CORRODED APPARENTLY FROM MOISTURE. THIS ISSUE IS CERTAINLY A SAFETY CONCERN CONSIDERING THE FAULTY CONNECTION CAN CAUSE LOSS OF ENGINE POWER -> LOSS OF POWER STEERING, AND THE FAULTY FUEL PUMP NUT CAN CAUSE GASOLINE FUMES TO ESCAPE CONTAINMENT WHICH MAY LEAD TO AN EXPLOSION / FIRE. IF THE CONNECTOR WAS JIGGLED THE FUEL PUMP WOULD INTERMITTENTLY OPERATE AND OR FAIL. THE LOCAL HONDA DEALER REFUSED TO RECOGNIZE THE SAFETY RECALL CAMPAIGN # 04V42000 OR THE HONDA SERVICE BULLETIN #04-049, AND REFUSED TO MITIGATE THE PROBLEM WITHOUT OFFERING THE OPTION TO REPAIR THE ISSUE OUTSIDE OF THE RECALL WHICH WOULD COST THE CUSTOMER $454.32 FOR THE FUEL PUMP REPAIR KIT IN ADDITION TO SERVICE FEES OF AT LEAST $374.00. THE VEHICLE WAS INITIALLY TOWED-IN AND PRESENTED FOR SERVICE ON JUNE OF 2018. THE HONDA DEALER IS PROVIDING WIRING HARNESS, RETAINING NUT AND GASKET AT A COST TO THE CUSTOMER.
NHTSA complaint #11100130 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY 2004 HONDA ODYSSEY WOULD COMPLETLEY STAHL WITHOUT ANY WARNING, JUST SHUT OFF.. I GOT THE FUEL RELAY REPLACED AND IT STILL STAHLED NUMEROUS TIMES BUT STARTED BACK UP SOON AFTER.. ALMOST CAUSING NUMEROUS ACCIDENTS JUST STOPPING WHILE DRIVING.. NOW MY VAN HAS STAHLED AND THIS TIME IT WILL NOT RESTART. I HAVE LOOKED UP RECALLS AND FOUND ONE THAT MADE SENSE FOR A 2004 HONDA ODYSSEY FOR A FUEL PUMP WIRE THST HAS CORROSION CAUSING THE CAR TO STAHL. MY VANS VIN DOESNT FALL UNDER THIS RECALL....???
NHTSA complaint #11091097 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I OWN HONDA ODESSY SINCE 09/ 2017. I REPLACED TIMING BELT WITH ONE YEAR WARRANTY, BECAUSE THE PREVIOUS OWNER DID NOT DO IT. 12/09/16 I TOOK MY HONDA ODESSY 2004 TO MANHATTAN HONDA DEALERSHIP FOR RECALL. I ASKED TO HONDA REPRESENTATIVE TO CHECK AND TELL ME WHAT IS NECESSARY TO REPLACE OR REPAIR. I KNEW THAT TRANSMISSION RECALL FOR HONDA ODESSY 2004 WAS OPEN AND TOLD THEM TO CHECK AND REPAIR IT IF IT IS NECESSARY, BUT THEY REFUSED TO DO IT THEY TOLD ME THAT MY HONDA HAS MANY ISSUES AND REPAIR ALL NECESSARY THINGS WILL COST ME $10000. THE FUEL PUMP, TIMING BELT, WHICH I ALREADY REPLACED, AND TRANSMISSION CLUTCH WAS INCLUDED IN THE REPAIR LIST. LAST MONTH I HAD A VERY BAD EXPERIENCE WHEN DRIVING THIS CAR. IT WAS LOOSING POWER AND STOPPING WHEN I WAS DRIVING. IT WAS DANGEROUS FOR TRAFFIC. IT OCCUR ON VERY DANGEROUS SPATS, LIKE EXITS FROM HGWAY, BROOKLYN BRIDGE ETC., I COULD START UP CAR IN 5 MINUTES AND IT WAS DRAWING WITH NO PROBLEMS THEN. IT WAS A FEW TIMES LIKE THIS AND THE LAST TIME I DROVE HOME AND COULDN'T START UP THE CAR NO MORE. I TOWED CAR TO REPAIR SHOP AND MECHANIC TOLD ME THAT MY FUEL PUMP NEEDS TO BE REPLACED. I CAME HOME AND STARTED RESEARCH AND FOUND THE RECALL FOR HONDA ODESSY FUEL PUMP, FOR HONDA ODESSY THAT WAS BUILT ON AND AFTER 06/21/04 IS ON RECALL FOR FUEL PUMP REPAIR OR REPLACE. MY HONDA ODESSY WAS BUILT 06/2004 I REPLACED THE FUEL PUMP AND CAR IS RUNNING VERY GOOD NOW AND I DO NOT HAVE THIS PROBLEM AGAIN. BECAUSE I HAD THE FUEL PUMP PROBLEM AFTER MY CAR WAS ON RECALL, AND BECAUSE THEY KNEW THAT FUEL PUMP REPLACE WAS INCLUDED IN RECALL, AND THEY KNEW THAT MY CAR HAS THIS PROBLEM AND DID NOT FIXED IT I AM HEREBY ASKING THE HONDA DEALERSHIP TO REIMBURSE MONEY THAT I SPENT ON FUEL PUMP REPAIR $653.03. I ALSO ASKING HONDA DEALERSHIP TO CHECK AGAIN A TRANSMISSION AND REPAIR IT, IF IT IS NECESSARY.
NHTSA complaint #11000615 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RELAY PUMP FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD SHAKE AS THE GEARS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
NHTSA complaint #10899556 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A STRONG FUEL ODOR WAS PRESENT WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
NHTSA complaint #10816984 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I WAS DRIVING TO SCHOOL, AND THE TRANSMISSION WAS ACTING FUNNY. I DROVE IT APPROXIMATELY 30 MILES TO OUR DEALERSHIP. LUCKILY I MADE IT. THE HIGHEST SPEED I COULD GO WAS ALMOST 40MPH. PULLED INTO THE DEALERSHIP AT 8:30A.M. AND WAITED. WAS GIVEN THE NEWS THAT IT WAS THE TRANSMISSION, AND IT WAS ALMOST $6,000.00 TO REPLACE. THEY HAD ME. DIDN'T KNOW WHAT TO DO...AND HAD TO PICK UP KIDS AT SCHOOL AT 3;30P.M. ENDED UP SINKING $40,000.00 INTO A NEW 2014 ODYSSEY. BOY DO I FEEL TAKEN! AND THEN TO FIND OUT THERE WAS A PROBLEM WITH HONDA TRANSMISSIONS FROM 1999. I DO QUESTION THE TRANSMISSION OF THE ONE I AM DRIVING NOW....IT SHIFTS FUNNY. MY 2004 ALSO ALWAYS HAD A FUEL SMELL. WAS CONCERNED AT TIMES OF STARTING IT. WE ALSO PAID TO HAVE THE DASH LIGHTS FIXED....AT OUR EXPENSE. DIDN'T KNOW THERE WAS A RECALL ON THAT EITHER......DARN THOSE DEALERSHIPS!!! THEY GOT US ON THE TRANSMISSION TOO!!
NHTSA complaint #10608575 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
THE TRANSMISSION FAILED UPON ENTERING THE FREEWAY. VEHICLE SUDDENLY LOST POWER AND FORCED TO PULL OVER. ALMOST REAR ENDED BY OTHER CARS ALSO ENTERING THE FREEWAY. HONDA ODYSSEYS ARE KNOWN TO HAVE TRANSMISSION PROBLEMS AND THIS BODY STYLE 1999 TO 2004 ARE DEFECTIVE. FROM MY READINGS A LARGE QUANTITY OF THE TRANSMISSIONS FAILED AT 80,000 SO AT LEAST WE MADE IT TO 125,000 MILES. I REGULARLY CHANGED THE TRANSMISSION FLUID. SPENT $3200 AT AAMCO GETTING IT FIXED.
NHTSA complaint #10534223 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO REPAIR SHOP WHERE IT WAS INSPECTED AND DETERMINED THAT THE FUEL PUMP FAILED DUE TO CORROSION AND RUST. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER: 04V420000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED BY REPLACING THE FUEL PUMP. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10467640 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIRBAGS DID NOT DEPLOY. AFTER THE FAILURE, THE CONTACT SAW AND SMELLED GAS AS THE SRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 104,000.
NHTSA complaint #10417969 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE STALLED SUDDENLY WHILE HE WAS DRIVING 50 MPH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO FIND THE CAUSE OF THE FAILURE. THE FUEL PUMP RELAY WAS REPLACED BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 04V420000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 169,051 AND THE CURRENT MILEAGE WAS 169,651.
NHTSA complaint #10393607 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT HAS TO HOLD THE NOZZLE TO ADD FUEL TO THE TANK. THE FUEL WARNING INDICATOR LIGHT HAS BEEN ILLUMINATED FOR TWO WEEKS. THE DEALER DIAGNOSED THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 04V420000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER, THEY DID NOT INDICATE THE RESULTS. ON OCTOBER 18, 2007, THE DEALER STATED THAT THERE WAS ENGINE FAILURE AND AIR CONDITIONER WIRES WERE HANGING, WHICH COULD POSSIBLY BE RELATED TO THE COOLANT SYSTEM. THE CONTACT WAS RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE. THE ESTIMATED PREVIOUS FAILURE WAS ON SEPTEMBER 12, 2007. THE MOST RECENT FAILURE WAS ON OCTOBER 29, 2007. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 39,500.
NHTSA complaint #10208251 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* - THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT'S INCIDENT WAS RELATED TO NHTSA RECALL 638105. THE CONTACT HEARD A THUMPING NOISE COMING FROM FUEL TANK FROM SLOSHING FUEL. THE INCIDENT OCCURRED DAILY AND HAS OCCURRED SINCE PURCHASING THE VEHICLE IN AUGUST 2006. THE CONTACT STATED THAT HE COULD HEAR THE SLOSHING WHEN DRIVING 2 TO 3 MPH. THE CONTACT CONTACTED THE MANUFACTURER ,AND THE RESPONSE STATED VEHICLE WAS OPERATING NORMALLY. AK UPDATED 2/13/2007 -
NHTSA complaint #10177591 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WILL STALL SPARADICALLY WITHIN THE FIRST FIVE MINUTES OF DRIVING. VEHICLE CAN EITHER BE COLD OR PREVIOUSLY DRIVEN AND STALL WILL OCCUR. ONCE STALL OCCURS THE ENGINE WILL RESTART WITHOUT A PROBLEM. STALL CAN OCCUR AS MANY AS THREE TIMES DAILY OR NOT FOR SEVERAL DAYS. AT A STOP SIGN I PRESSED THE ACCELERATOR TO TURN ONTO ONCOMING TRAFFIC GOING AT APPROXIMATELY 60 MPH AND THE VEHICLE STALLED IN THE INETRSECTION. BOTH MY YOUNG CHILDREN AND I WERE NEARLY KILLED. THE PROBLEM HAS BEEN REPORTED TO THE DEALER AND HONDA AS WELL. VEHICLE HAS BEEN TO THE DEALER FOR SERVICE ON THIS ISSUE FOUR TIMES AND DEALER IS UNABLE TO REPRODUCE THE PROBLEM. PROBLEM IS NOW ONGOING FOR THE PAST TWO MONTHS. THIS SHOULD BE A REAL SAFETY CONCERN TO HONDA AS WELL AS ALL ODYSSEY OWNERS.
NHTSA complaint #10162937 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
PASSENGER AIR BAG IS TURNING OFF FREQUENTLY. THERE IS ALWAYS A STRONG CRACK WHEN YOU PRESS THE BRAKE. THERE IS A DECOLORING PASSENGER AIR BAG PLACE. IT EATS GAS IF YOU TURN ON THE BACK AIR CONDITIONER. THE PASSENGER CONSOLE HAD A BIG VIBRATION. THE ODYSSEY HAS GONE TO THE DEALER MORE THAN FOUR TIMES FOR THE SAME REASON BUT IT'S NEVER FIXED. THEY SAID THOSE CLAIMS ARE NORMAL FOR A MODEL 2004.
NHTSA complaint #10150491 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY VAN CONTINUES TO STALL. THE FUEL PUMP AND FUEL PUMP RELAY WAS REPLACED IN LATE SEPTEMBER, BUT THE VAN CONTINUES TO HAVE THE SAME PROBLEM. IT WILL START, RUN FOR 1-3 SECONDS, AND SHUT DOWN. IT WILL TAKE ANYWHERE FROM ONE TRY ONE HOUR WORTH OF TRIES TO GET IT TO START UP AGAIN. THE VAN HAS LEFT MY FAMILY STRANDED ON SEVERAL OCCASIONS. I HAVE CONTACTED THE HONDA DEALER, AND THEY TELL ME THIS IS NORMAL. I DON'T BELIEVE A VEHICLE WITH 7000 MILES NORMALLY DOES NOT START, AND CAN TAKE UP TO ONE HOUR TO START. THEY ALSO HAVE TOLD ME THAT I AM FLOODING THE VEHICLE-EVEN THOUGH I AM NOT TOUCHING THE FOOTFEET AND HAVE ALWAYS DRIVEN A FUEL INJECTED VEHICLE. MY HUSBAND AND I ARE TO THE POINT THAT WE DO NOT EVEN WANT THE VEHICLE, BUT OUR DEALER DOES NOT SEEM TO TAKE US SERIOUSLY. I READ A COMPLAINT THAT A CUSTOMER FILED STATING METAL WAS SENT THROUGHOUT HER VEHICLES FUEL LINES. HOW CAN THE SERVICE DEPARTMENT CHECK TO SEE IF THIS IS WHAT HAS HAPPENED TO MY VEHICLE. THE SERVICE DEPARTMENT CONTINUALLY TELLS ME THEY CAN DO NOTHING UNLESS THE SERVICE ENGINE LIGHT COMES ON. THIS HAS YET TO HAPPEN. I AM VERY TIRED OF BEING STRANDED BY MY BRAND NEW VEHICLE.
NHTSA complaint #10102179 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED AFTER RECALL REPAIRS ON THE FUEL PUMP WAS PERFORMED VEHICLE CONTINUED TO STALL. DEALER STATED THAT WAS NORMAL.
NHTSA complaint #10101705 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECALL CAMPAIGN: FUEL PUMP CONNECTOR, VEHICLE WOULD NOT CRANK AT TIMES. *BF VEHICLE WAS ONLY A FEW WEEKS OLD AND WOULD NOT CRANK. RECALL CAMPAIGN ID NUMBER : 04V420000.
NHTSA complaint #10099077 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE CONSUMER RECEIVED A RECALL NOTICE(04V420000) FOR THE FUEL PUMP NO PARTS WERE AVAILABLE.
NHTSA complaint #10096900 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA RECALL 04V420000 SUBJECT: FUEL PUMP. NO PARTS AVAILABLE UNTIL DECEMBER 21, 2004.
NHTSA complaint #10096781 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA RECALL 04V420000 SUBJECT: FUEL PUMP. NO PARTS AVAILABLE UNTIL JANUARY 25, 2005.
NHTSA complaint #10096661 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
DAILY MY 2004 ODYSSEY WILL STALL. THE ENGINE WILL START, RUN FOR ONE SECOND, THEN SHUT OFF. THIS WILL OCCUR FOR ONE MINUTE TO ONE HOUR. IT FIRST OCCURED WHEN THE VAN HAD THREE HUNDRED MILES ON ITS ODOMETER. IT HAS BEEN INTO THE DEALERSHIP FOUR TIMES, BUT THEY TELL ME IT CANNOT BE FIXED UNLESS IT ACTS UP AT THE DEALERSHIP. THEY ALSO TOLD ME THAT I AM PRESSING ON THE FOOTFEET AND FLOODING THE VAN. LASTLY, THEY TOLD ME TO HOLD THE KEY TWO SECONDS AFTER THE VAN STARTS-EVEN THOUGH THIS WILL WEAR OUT THE STARTER. NO DEATHS OR INJURIES HAVE OCCURED DUE TO THIS, JUST A RUINED VACATION AND MANY TIMES OF BEING STRANDED WITH A BRAND NEW VEHICLE THAT WILL NOT START. IT HAS NEVER BEEN EXAMINED BY ANYONE AT A DEALERSHIP-THE SERVICE ADVISER WOULD ALWAYS SEND ME AWAY WITHOUT HAVING A TECHNICIAN LOOK AT IT.
NHTSA complaint #10091407 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY FAMILY AND I WERE ON A VACATION IN OUR 2004 ODYSSEY. OUR VACATION WAS ALMOST 2000 MILES, ROUND TRIP. WHEN WE WERE NEARING OUR DESTINATION, OUR VEHICLE SUDDENLY BEGAN TO LOSE POWER WHEN WE WOULD TRY TO PASS. IT WAS GETTING SO BAD THAT WE DECIDED TO PULL OFF AT A HONDA DEALERSHIP ALONG THE INTERSTATE. THE SERVICEMAN JUMPED IN THE VEHICLE AND IT DID NOT ACT OUT OF THE ORDINARY. HE TOLD US THAT LIKELY A COMPUTER CHIP WAS OFF AND NEEDED RESETTING, SO IF IT DID IT AGAIN, TO BE SURE TO PULL OFF THE INTERSTATE AND SHUT OFF THE VEHICLE. WE PROCEEDED ANOTHER 60 MILES OR SO WITHOUT INCIDENT. UPON OUR RETURN TRIP A WEEK LATER, THE VAN DID THE SAME THING. IT WAS GETTING SO BAD THAT WE COULD ONLY GO 45 MILES PER HOUR IN THE PASSING LANE ON THE INTERSTATE. (KEEP IN MIND THAT OUR VAN HAD LESS THAN 3,000 MILES ON IT WHEN WE LEFT FOR OUR TRIP.) WE PULLED OFF A FEW TIMES TO TRY TO "RESET" THE VEHICLE, TO NO AVAIL. FINALLY, WE KNEW WE WOULD NOT MAKE IT HOME. AT THAT POINT, OUR ENGINE LIGHT AND TCS LIGHTS CAME ON AND STAYED ON. WE PULLED OFF AT ANOTHER SERVICE CENTER, AT WHICH POINT OUR VAN TOTALLY DIED. WE HAD TO HAVE A TOW, A TAXI, AND GET A HOTEL SINCE IT WAS SUNDAY. IT TURNED OUT THAT THE FUEL PUMP FAILED AND SENT METAL THROUGHOUT THE SYSTEM. THEY HAD TO FLUSH THE TANK, HOSES, ETC., REPLACE THE FUEL PUMP, AND REPLACE A COUPLE OF FUEL INJECTORS. THE VEHICLE WAS OUT OF SERVICE FOR ELEVEN DAYS. WE ARE NOW FEARFUL THAT THERE IS ENGINE DAMAGE THAT WON'T SHOW UP UNTIL AFTER THE WARRANTY HAS EXPIRED. SO FAR, HONDA HAS PAID FOR THE REPAIRS AND OUR RENTAL CAR HOME (WE THINK), AND THEY SAID THEY WOULD PAY FOR THE TOW AND THE HOTEL BUT WILL NOT PAY FOR THE CAB, THE EXTRA MEALS OUT, ALL OF OUR PHONE CALLS TO MAKE ARRANGEMENTS, ETC. THEY BASICALLY SAID THAT IT IS NOT THEIR FAULT THAT WE WERE SO FAR FROM HOME WHEN THE VEHICLE FAILED. WE TOTALLY DISTRUST OUR VAN AND DON'T LIKE HONDA OF AMERICA'S ATTITUDE.
NHTSA complaint #10067539 — an unverified report by a vehicle owner.