76 of the
219 complaints about the 2021 Honda Passport are about the
driver-assist systems — 35% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
15,125 miles.
F
76
Complaints
9
Crashes
0
Fires
4
Injuries
Exactly what failed
Automatic Emergency Braking
3343.4%
Warnings
2431.6%
Assist
56.6%
Adaptive Cruise Control
45.3%
Warning
45.3%
Blind Spot Detection
33.9%
Forward Collision Avoidance
22.6%
Warnings
11.3%
Driver Assist & Collision Avoidance across every Honda Passport year
The contact owns a 2021 Honda Passport. The contact stated that while driving 45 MPH, the Forward Collision Avoidance activated, and the vehicle stopped. The contact stated that the braking was aggressive. The contact stated that the failure was persistent. The contact stated that the vehicle was the only form of transportation. The contact stated that the vehicle was unsafe to use while transporting minor children. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an unknown recall repair was performed previously; however, the failure occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11757422 — an unverified report by a vehicle owner.
Overland Park, KS
LANE DEPARTURE: BLIND SPOT DETECTION
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
Overland Park, KS
FORWARD COLLISION AVOIDANCE: WARNINGS
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
Overland Park, KS
LANE DEPARTURE: ASSIST
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
Durham, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Honda has a recall on certain vin numbers for the starter. My starter i was told to replace at a $2500 fee from reggie jackson honda in raleigh nc. I had to visit the dealership 3 times, they said its the battery, replaced the battery at my cost, now they said its the starter. They said there is a recall but my vin number was not included in the recall. The starter is worn out from the auto start and stop feature at stop lights. My issue is it will stop at a stop light and it wont start again then a warning comes on the screen about collision detection issue, then the warning goes away quickly and eventually i will get it to start but it is a safety issue that honda is aware of. I am asking honda to do partial credit on repair costs, but i dont understand why my vin number was excluded. The managers name was ruben lopez who informed me that the starter is causing issues, and sometimes its the battery, but that my vin wasnt covered. I just want my vehicle to not get stuck at after stopping in traffic when honda knows of the issue it should be covered for a lifetime warranty or recall. The stopping issue where it wont start again happens approximately 1 time per month, and seems to be in warmer weather but i cannot confirm this nor do i keep an exact log of when it happens. Thank you.
NHTSA complaint #11751380 — an unverified report by a vehicle owner.
Broomfield, CO
FORWARD COLLISION AVOIDANCE: WARNINGS
The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
NHTSA complaint #11751267 — an unverified report by a vehicle owner.
Broomfield, CO
LANE DEPARTURE: WARNING
The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
NHTSA complaint #11751267 — an unverified report by a vehicle owner.
Broomfield, CO
LANE DEPARTURE: ASSIST
The multipurpose front camera on my 2021 Honda Passport failed without warning, causing mutliple Honda sensing safety systems to become inoperative. Warning messages appeared indicating failures of the collision mitigation braking system, adaptaptive cruise control, lane keeping assist system, road departure mitigation system, and other driver assistance features. The vehicle has not been involved in a front end collision and the camera failure was diagnosed by a Honda dealership as requiring replacement of the multipurpose camera assembly. This is a significant safety concern because the failure of a single component disables numerous advanced driver assistance systems that are designed to help prevent crashes. I have learned that similar front camera failures have been reported by owners of other Honda models using comparable Honda sensing technology. Because this failure affects critical safety systems and appears to be more than an isolated incident, I am submitting this complaint so it can be documented and investigated.
NHTSA complaint #11751267 — an unverified report by a vehicle owner.
LAS Vegas, NV
FORWARD COLLISION AVOIDANCE: WARNINGS
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
NHTSA complaint #11734873 — an unverified report by a vehicle owner.
LAS Vegas, NV
LANE DEPARTURE: WARNING
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
NHTSA complaint #11734873 — an unverified report by a vehicle owner.
LAS Vegas, NV
LANE DEPARTURE: ASSIST
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won't have that safety feature. I only had this car 6 months and already the camera is acting up. Another dealer said it could be the battery. I really don't know why at this point that everyone is having these issues with the Honda sensing camera. I think it is a safety issue because it should be working at all times
NHTSA complaint #11734873 — an unverified report by a vehicle owner.
Driving to work in normal speeds and conditions. The emergency braking enabled and slammed on the brakes to my car - despite there being no threat or need. The brake was with such force that I jerked forward. This is the third time this has happened with this car in the past week. Car is available for inspection if needed. The car has not yet been inspected by Honda for this situation.
NHTSA complaint #11732628 — an unverified report by a vehicle owner.
Philadelphia, PA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
NHTSA complaint #11728301 — an unverified report by a vehicle owner.
Philadelphia, PA
LANE DEPARTURE: WARNING
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
NHTSA complaint #11728301 — an unverified report by a vehicle owner.
Philadelphia, PA
LANE DEPARTURE: ASSIST
I bought my car in 2021. Two weeks ago 4-5 dashboard signs came up on my screen. I contacted local dealer and they said they need nearly $3000 to fix it. I told them it’s a safety issue and they refused to budge. I complained to Honda through X and they refused to help me. They are not taking it seriously
NHTSA complaint #11728301 — an unverified report by a vehicle owner.
I purchased a used 2021 Passport the end of May 2025. While driving, the 'collision mitigation braking system' or CMBS would activate the braking system and would intermittently just brake, causing panic for not only myself, but I'm sure drivers behind me for suddenly braking with no imminent threat in from of me. This happened multiple times without receiving any warning or notifications, just suddenly. It would happen without warning, or sometimes nearing a bridge or a cover plate on the road, which almost caused accidents multiple times to get rear ended. I have driven for decades and never felt anxiety until I drove this vehicle for a few months. I felt scared driving this vehicle, feeling uncertain when it would suddenly just brake. Eventually after a few months of driving, I got a reading that said CMBS problem on the screen. I scheduled an appointment with the dealer. The dealer suggested a near $3000 replacement for a camera (on a 2021 vehicle). At the appointment, I ultimately returned this vehicle to the dealer where I bought it and unfortunately lost out on thousands of dollars after having the vehicle about 6 months. I have always liked Honda, and have had 2 prior Hondas, but with this vehicle purchase, I felt the most unsafe I have ever felt in a vehicle, and moving forward will not feel comfortable purchasing Honda.
NHTSA complaint #11725679 — an unverified report by a vehicle owner.
Abington, MA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
One day the lights just started flashing. Took to dealer and was told that someone must have backed into me and would be about $2500 to replace the camera (which is behind the windshield). Occasionally it will function but clearly seems to be a malfunction. In research online there appear to be many others that have experienced the same issue - can’t just be a coincidence. Shouldn’t happen on a reliable four/five year old car
NHTSA complaint #11715469 — an unverified report by a vehicle owner.
One day the lights just started flashing. Took to dealer and was told that someone must have backed into me and would be about $2500 to replace the camera (which is behind the windshield). Occasionally it will function but clearly seems to be a malfunction. In research online there appear to be many others that have experienced the same issue - can’t just be a coincidence. Shouldn’t happen on a reliable four/five year old car
NHTSA complaint #11715469 — an unverified report by a vehicle owner.
Abington, MA
FORWARD COLLISION AVOIDANCE: WARNINGS
One day the lights just started flashing. Took to dealer and was told that someone must have backed into me and would be about $2500 to replace the camera (which is behind the windshield). Occasionally it will function but clearly seems to be a malfunction. In research online there appear to be many others that have experienced the same issue - can’t just be a coincidence. Shouldn’t happen on a reliable four/five year old car
NHTSA complaint #11715469 — an unverified report by a vehicle owner.
Car slammed on brakes while on interstate, the system likes to say brake, brake, brake, when there is nothing to brake for but a few days ago it actually took action and slammed on brakes on the freeway.
NHTSA complaint #11699998 — an unverified report by a vehicle owner.
Phoenixville, PA
FORWARD COLLISION AVOIDANCE: WARNINGS
CMBS (Collision Mitigation Braking System) Problem
NHTSA complaint #11689377 — an unverified report by a vehicle owner.
Los Angeles, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mitigation System Problem After taking the vehicle to a Honda dealership, the diagnosis was a failure of the Multipurpose Camera Unit and/or the Millimeter Wave Radar. Unfortunately, this is a common issue affecting several Honda models, including the Clarity, Fit, Pilot, Passport, and CR-V. Due to high demand and limited supply, the camera unit is currently sold out nationwide with no estimated restock date. Repairing this issue is expected to cost approximately $2,600, with no set timeline for when the parts will become available.
NHTSA complaint #11685524 — an unverified report by a vehicle owner.
When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mitigation System Problem After taking the vehicle to a Honda dealership, the diagnosis was a failure of the Multipurpose Camera Unit and/or the Millimeter Wave Radar. Unfortunately, this is a common issue affecting several Honda models, including the Clarity, Fit, Pilot, Passport, and CR-V. Due to high demand and limited supply, the camera unit is currently sold out nationwide with no estimated restock date. Repairing this issue is expected to cost approximately $2,600, with no set timeline for when the parts will become available.
NHTSA complaint #11685524 — an unverified report by a vehicle owner.
Los Angeles, CA
LANE DEPARTURE: WARNING
When I turn on the car, the "BRAKE SYSTEM" warning light appears, along with several alerts that disable all Honda safety features, including: 1. Road Departure Mitigation System Problem 2. Auto High-Beam Problem 3. Adaptive Cruise Control Problem 4. Lane Keeping Assist Problem 5. Collision Mitigation System Problem After taking the vehicle to a Honda dealership, the diagnosis was a failure of the Multipurpose Camera Unit and/or the Millimeter Wave Radar. Unfortunately, this is a common issue affecting several Honda models, including the Clarity, Fit, Pilot, Passport, and CR-V. Due to high demand and limited supply, the camera unit is currently sold out nationwide with no estimated restock date. Repairing this issue is expected to cost approximately $2,600, with no set timeline for when the parts will become available.
NHTSA complaint #11685524 — an unverified report by a vehicle owner.
Gibsonton, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
Owned the 2021 Honda Passport for 4 years and have had multiple issues over that time. 1st. Electrical issues. Randomly while driving the center/head unit will continuously restart on a loop until vehicle is turned off and turned back on. 2nd. The speakers make crackling noises randomly while driving. Even when the audio/speakers are turned off the crackling continues. (Very loud and annoying) 3rd. The Passport sometimes shuts off completely when stopped at red lights and has difficultly turning back on / restarting. This showed an error that there was a battery issue, which the battery had just been replaced a month or two earlier. It said something about being in accessory mode. 4th. The sensor that tracks oncoming traffic goes off sporadically. There are times on single lane roads that the car forces the breaks on because it senses cars on the other side. 5th. There has been issues while accelerating that feel like the car is having trouble shifting. It continues to rev but not go, when letting off the gas it almost feels like its doing an engine break to get back down to a certain rpm or something. Had the whole car bouncing, had to pull over and turn off the car to get it to start working properly. *** All of that said, this car has been and continues to feel unsafe to drive for multiple reasons listed above. I'd be more than happy to go into more detail for them if needed. ***
NHTSA complaint #11672023 — an unverified report by a vehicle owner.
The vehicle infotainment system froze. Several minutes later after driving, I pressed the brakes but they did not function. The vehicle would not stop and crashed into the vehicle in front of me. Emergency braking did not engage or otherwise show signs of activation. After turning off the car and dealing with the accident, I restarted the vehicle and the brakes and infotainment system operated normally.
NHTSA complaint #11653080 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda Passport. The contact stated while driving at 22 MPH, "The Collision Mitigation Braking System" warning message illuminated. The contact stated the vehicle applied the emergency brakes independently. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 25,950.
NHTSA complaint #11634919 — an unverified report by a vehicle owner.
The automatic emergency brake system will randomly activate despite there being nothing in the way, no car in front, and no obstruction. It causes the car to slam on the brakes for no reason which I’m afraid will cause someone to hit me from behind.
NHTSA complaint #11622119 — an unverified report by a vehicle owner.