The infotainment screen on my 2022 Honda Passport is constantly blacking out or freezing up. In addition to no use of radio or GPS when this happens, there is also no backup camera or rear cross traffic warning. This creates a safety issue. The vehicle has been to the dealer twice. While they can see the problem, they indicated there's no fault code, therefore they don't know know how to proceed with a repair. I opened a case with Honda Customer Service but was told they couldn't do anything and I need to talk to the service manager at the dealer, or just go to a different dealer or Honda Service Center.
NHTSA complaint #11724601 — an unverified report by a vehicle owner.
Bonita Springs, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
On numerous occasions while driving on the highway with no other vehicles in the vicinity of my vehicle the forward collision active braking activates aggressively and brakes for no reason this is concerning at 70 mph with a vehicle behind that may be following to close on a slippery road surface. vehicle is available for inspection any time upon request. vehicle has not been inspected by any one yet. no warning lamps other than the one associated with forward collision braking.
NHTSA complaint #11723497 — an unverified report by a vehicle owner.
“Road departure mitigation system problem” is the error that comes up on the dash. The error shuts down cruise control and slows the car down unexpectedly. I’ve taken the vehicle to the Honda dealer in Tampa Florida where I purchased it and they will not fix the vehicle. The error is a safety issue slowing the vehicle down in traffic and a driver distraction triggered by the Collision Mitigation System and Roadway Departure System.
NHTSA complaint #11682690 — an unverified report by a vehicle owner.
Apollo Beach, FL
LANE DEPARTURE: WARNING
“Road departure mitigation system problem” is the error that comes up on the dash. The error shuts down cruise control and slows the car down unexpectedly. I’ve taken the vehicle to the Honda dealer in Tampa Florida where I purchased it and they will not fix the vehicle. The error is a safety issue slowing the vehicle down in traffic and a driver distraction triggered by the Collision Mitigation System and Roadway Departure System.
NHTSA complaint #11682690 — an unverified report by a vehicle owner.
Apollo Beach, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
“Road departure mitigation system problem” is the error that comes up on the dash. The error shuts down cruise control and slows the car down unexpectedly. I’ve taken the vehicle to the Honda dealer in Tampa Florida where I purchased it and they will not fix the vehicle. The error is a safety issue slowing the vehicle down in traffic and a driver distraction triggered by the Collision Mitigation System and Roadway Departure System.
NHTSA complaint #11682690 — an unverified report by a vehicle owner.
Chattanooga, TN
FORWARD COLLISION AVOIDANCE: WARNINGS
First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and over But would always go away. The last time the system failed (with all of the bells and whistles) I went back to Honda and they informed me a replacement was required. $1500 later the front facing Multipurpose Camera was replaced. The car’s 3 year warranty expired 2 months before the needed replacement. The dealer told me that these cameras have been a significant problem, and are replaced often. The replacement camera has a different part number from what was installed on the car when built. This indicates that Honda knows of this problem, and has upgraded the camera but left it to the owners to replace if it is out of warranty (even 2 months). As a retired degreed Engineer, I think this is a significant safety issue….. to have all of the alarms activate while sitting in the drivers seat.
NHTSA complaint #11681415 — an unverified report by a vehicle owner.
Chattanooga, TN
LANE DEPARTURE: WARNING
First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and over But would always go away. The last time the system failed (with all of the bells and whistles) I went back to Honda and they informed me a replacement was required. $1500 later the front facing Multipurpose Camera was replaced. The car’s 3 year warranty expired 2 months before the needed replacement. The dealer told me that these cameras have been a significant problem, and are replaced often. The replacement camera has a different part number from what was installed on the car when built. This indicates that Honda knows of this problem, and has upgraded the camera but left it to the owners to replace if it is out of warranty (even 2 months). As a retired degreed Engineer, I think this is a significant safety issue….. to have all of the alarms activate while sitting in the drivers seat.
NHTSA complaint #11681415 — an unverified report by a vehicle owner.
While driving and pressing on gas the car started beeping and started to brake. There was no obstruction in front of me to cause this. The break flashing signal didn’t come on. It just beeped and started to brake and then stopped
NHTSA complaint #11678105 — an unverified report by a vehicle owner.
Myrtle Beach, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
NHTSA complaint #11662907 — an unverified report by a vehicle owner.
Myrtle Beach, SC
LANE DEPARTURE: WARNING
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
NHTSA complaint #11662907 — an unverified report by a vehicle owner.
When driving the auto breaking is applied. The warning system flashes on the dash and the breaks are applied, there are no cars around me at the time. The system will also activate at times when going around a curve and a vehicle is approaching from the opposite direction.
NHTSA complaint #11584667 — an unverified report by a vehicle owner.
Peachtree Corners, GA
FORWARD COLLISION AVOIDANCE: WARNINGS
While driving on one lane each way roads, my automatic emergency breaking would trigger on cars going in the opposite direction. This generally just had the breaking notification trigger and beep at me, but had ~ 12 incidents where my car would auto-break for cars going the other way, including an instance where the car behind me had to swerve around me to prevent an accident. I spent ~ 30 days working with my dealership on repairs, which included replacing all of the front-facing sensors and replacing all of the front facing cameras, but that did not 100% solve the issue. While driving recently, there are still incidents of the auto-breaking triggering on cars in different lanes or going in other directions.
NHTSA complaint #11583700 — an unverified report by a vehicle owner.
While driving on one lane each way roads, my automatic emergency breaking would trigger on cars going in the opposite direction. This generally just had the breaking notification trigger and beep at me, but had ~ 12 incidents where my car would auto-break for cars going the other way, including an instance where the car behind me had to swerve around me to prevent an accident. I spent ~ 30 days working with my dealership on repairs, which included replacing all of the front-facing sensors and replacing all of the front facing cameras, but that did not 100% solve the issue. While driving recently, there are still incidents of the auto-breaking triggering on cars in different lanes or going in other directions.
NHTSA complaint #11583700 — an unverified report by a vehicle owner.
On several occassions, while driving 35 MPH around a very gentle, sweeping curve, without reason or cause, the "BRAKE" warning light displays on the dashboard, a beeping warning alarm will sound, and the steering wheel will "jiggle" to the left and right.
NHTSA complaint #11581955 — an unverified report by a vehicle owner.
Kaysville, UT
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I have twice now attempted to get this recall fixed and the dealer —Ken Garf Honda of Riverdale, Utah— has refused to schedule the appointment within 60 days of being notified. I attempted to schedule the recall repair in July when first notified of the recall and was told they could not schedule it with the parts being ordered. They said they’d order the parts and contact me, but never did. Today at 10:30 a.m. MT I attempted to again schedule the recall repair and they again said it could not be scheduled until the parts are ordered and they gave me an estimated date of when they would get back to me of 90 days from today. I reminded them the law requires it to be repaired within 60 days of notice and they hung up on me. They are now refusing to take my calls.
NHTSA complaint #11553205 — an unverified report by a vehicle owner.
Wilmington, DE
BACK OVER PREVENTION
The contact owns a 2022 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11538686 — an unverified report by a vehicle owner.
Edmond, OK
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle stopped measuring speed accurately, resulting in all safety features and multiple vehicle measurements becoming non functional. The vehicle was towed to Fowler Honda, Norman OK. Diagnostics revealed the sensor bolt had backed out and the sensor had backed out (code C0039-62). The sensor and bolt were installed correctly and all systems functioned again. I was travelling at interstate highway speed of 70 mph when this occurred. The vehicle remained operable, but the alarms, display warnings and lack of accurate speed indication resulted in very confusing and troubled driving until I successfully exited the highway.
NHTSA complaint #11533250 — an unverified report by a vehicle owner.
Edmond, OK
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle stopped measuring speed accurately, resulting in all safety features and multiple vehicle measurements becoming non functional. The vehicle was towed to Fowler Honda, Norman OK. Diagnostics revealed the sensor bolt had backed out and the sensor had backed out (code C0039-62). The sensor and bolt were installed correctly and all systems functioned again. I was travelling at interstate highway speed of 70 mph when this occurred. The vehicle remained operable, but the alarms, display warnings and lack of accurate speed indication resulted in very confusing and troubled driving until I successfully exited the highway.
NHTSA complaint #11533250 — an unverified report by a vehicle owner.
Apple Valley, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle intermittently applies front collision system braking on curves and on highway. It is vary unsafe and have almost been rear ended multiple times due to front collisions system engaging and applying brakes. Vehicle front collision system applies brakes randomly and with no vehicles or obstacles in site. This happens during various speeds anywhere from 30- 50mph in city and 60-75mph on highways. ( car is unpredictable and unsafe)
NHTSA complaint #11494591 — an unverified report by a vehicle owner.
Vehicle intermittently applies front collision system braking on curves and on highway. It is vary unsafe and have almost been rear ended multiple times due to front collisions system engaging and applying brakes. Vehicle front collision system applies brakes randomly and with no vehicles or obstacles in site. This happens during various speeds anywhere from 30- 50mph in city and 60-75mph on highways. ( car is unpredictable and unsafe)
NHTSA complaint #11494591 — an unverified report by a vehicle owner.
Vehicle has slammed on the brakes multiple times now one on the highway going 60mph and in the city 35mph. Today on a open 2 lane city road, and shadow on the road with no vehicles in site slammed on the auto brakes with a collision warning while the wife was driving slowed the vehicle down. Would of been easily rear ended if a vehicle was behind in our 2022 Honda Pilot, not a Passport listed for our VIN# your system is showing.
NHTSA complaint #11455940 — an unverified report by a vehicle owner.
Federal Way, WA
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle has slammed on the brakes multiple times now one on the highway going 60mph and in the city 35mph. Today on a open 2 lane city road, and shadow on the road with no vehicles in site slammed on the auto brakes with a collision warning while the wife was driving slowed the vehicle down. Would of been easily rear ended if a vehicle was behind in our 2022 Honda Pilot, not a Passport listed for our VIN# your system is showing.
NHTSA complaint #11455940 — an unverified report by a vehicle owner.
One month ago Vehicle unexpectedly slowed down while driving on city street, coming to a full break. Had to pull over and restart car, which solved the problem. Did not have warning signs prior. Haven’t had problems with car since this incident. Has not been reproduced/inspected by dealers or other parties. Safety issue: risk for rear end collision
NHTSA complaint #11454156 — an unverified report by a vehicle owner.