Driving from [XXX] to [XXX], just over 1hr into trip @ 100 miles out of town and on one of the many steep inclines on the route, the engine power seemed to pulse, as if increase and decrease of gas/acceleration, then has every single alert possible illuminated on dash with the bell sound: Electric power steering system problem, steering assist reduced. Electric parking brake system problem, parking brake not available. Brake system problem, brake performance may be reduced. Brake hold system problem, apply brake when stopped. Vehicle stability assist system problem, reduced traction and handling. Trailer stability assist system problem. Hill descent control system problem, apply brake when descending. Hill start assist problem, vehicle may roll upon brake release. Adaptive cruise control system problem. Collision mitigation braking system problem. Road departure mitigation system problem. Low speed braking control problem. Emission system problem, avoid heavy acceleration and high speed. All wheel drive system problem, only front wheels may be powered. All alerts ending with 'See your dealer' The car then had reduced power which was a significant safety concern and driving risk when navigating hills and traffic flowing at 75mph uphill while this vehicle going slower and slower regardless of gas pedal pressure: 65mph, than 60mph, than 55mph, than 50mhp eating gas like crazy. Coasted into gas station to asses. At low speed there was a rattle upon pressing gas pedal coming from under the hood. The vehicle is 3 months old and has 4,197 miles. It is not simply that the alerts illuminated, those systems were all affected: braking, steering, acceleration, lane departure, cruise control etc. all were not working. Heavy acceleration and high speed were not even an option. Somehow made it back to [XXX] in limp/aux mode. Dealer has had vehicle for 6 hours and no update other than, 'it's not the battery' INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762827 — an unverified report by a vehicle owner.
Breckenridge, CO
UNKNOWN OR OTHER
Re: Case #[XXX] – Outstanding Concerns Case #[XXX] 2026 Honda PASSPORT, VIN: [XXX]. As we discussed, I am requesting that American Honda Motor Co. voluntarily repurchase my 2026 Honda Passport TrailSport Elite. March 9, 2026: During a scheduled oil change, I reported the phone echo and infotainment concerns. The dealership was unable to duplicate the issue at that time. May 27, 2026: Vehicle evaluated for recurring infotainment concerns. The issues were not resolved. June 1, 2026: Vehicle returned for continued infotainment concerns. The issues remained unresolved. June 19, 2026: The dealership replaced the entire infotainment/head unit. Unfortunately, the original defects persisted immediately following the repair. In addition, Honda released an over-the-air (OTA) software update in March 2026. That update also did not resolve the infotainment defects. Since purchasing the vehicle in late October 2025, I have experienced persistent infotainment defects, including a phone echo affecting the receiving party on every outgoing phone call. Since I began formally documenting the issues in March 2026, I have documented 21 infotainment freezes and screen blackout incidents. These issues began shortly after I purchased the vehicle in November 2025 but were not individually documented until March. The multiple issues with my infotainment system screen blacking out while driving is a significant safety concern and prohibits my ability To safely use my car for maps and GPS road conditions in the daily mountain areas I drive safely. Despite my attempt to bring this to Honda corporate on two separate occasions, they are dismissing the case. Honda engineers have admitted as of July 2, 2026 in writing that this is a known issue and they are admitted in writing, there is no fix. My Honda dealer has worked relentlessly to try to help me and Honda corporate customer service has dismissed me. I need help for my significant safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
NHTSA complaint #11762461 — an unverified report by a vehicle owner.
Clarkdale, AZ
UNKNOWN OR OTHER
On 8/23/26 with 700 miles the panoramic shade would not close all the way. When used the button to retract, there was some loud clicking. I was able to guide the shade to close, but the shade has a sag on the front right.
NHTSA complaint #11760780 — an unverified report by a vehicle owner.
Arnold, MO
UNKNOWN OR OTHER
The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to correct this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.
NHTSA complaint #11759730 — an unverified report by a vehicle owner.
Estherville, IA
UNKNOWN OR OTHER
The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 MPH. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High Risk incident. I'm from Iowa and purchased the vehicle in Des Moines. The sunroof failed in just north of Greeley Colorado, and I had to have the repairs completed in Greeley, at the Honda dealer. The dealer claims that "glass is not a warranty item" unless I can prove a defect existed. Well, the sunroof essentially exploded and there's not much left to be able to prove the defect. My dealer in Des Moines would have supported a warranty claim. No one other than the Honda dealership in Greeley Colorado has inspected the damaged parts. There was absolutely no warning that the sunroof was about to fail catastrophically. We were driving at ~65 MPH in hot weather ~95 degrees, when a sudden heavy rain shower occurred, along with a corresponding sudden drop in temperature; 15-20 degrees, and we heard a very loud bang on the sunroof, like a baseball bat hitting the roof, and then we could hear glass shards on top of the sunshade. I pulled off the road and examined to sunroof to see that it was completely shattered or exploded. Fortunately, the rain stopped as suddenly as it started, and we located a Honda dealer in Greely and had them make repairs as the vehicle was not drivable with the sunroof shattered. Initial price quoted was $1,218 and the final price a week and a half later was $4,101. Honda denied my warranty claim, and insurance denied claim since there was no hail.
NHTSA complaint #11752332 — an unverified report by a vehicle owner.
Huber Heights, OH
UNKNOWN OR OTHER
Auto stop / start system. When engaged and engine turns off like at a stop sign, once I press on accelator engine will ratttle, sputter and sometimes steering wheel will briefly lock or turn all before it comes back on completely and is ready to drive. This has happened several times to me. Has almost caused a crash after I attempted to pull onto a cross road in traffic. The system cannot be permantely deactivated.
NHTSA complaint #11751975 — an unverified report by a vehicle owner.
Clover, SC
UNKNOWN OR OTHER
The seat memory of the vehicle will reset itself every few days. This is while using the same key fob and driver profile. Android auto does not stay connected wired or wireless. This is after the vehicle has been factory reset, new cables used and phone reset. Buzzing/ grinding noise while breaking Blind spot sensors do not beep while the setting is activated to beep
NHTSA complaint #11752246 — an unverified report by a vehicle owner.
Great Neck, NY
UNKNOWN OR OTHER
My passenger rear panel window just cracked out of nowhere. Nothing hit it, it just completely shattered.
NHTSA complaint #11746373 — an unverified report by a vehicle owner.
Chester, VA
UNKNOWN OR OTHER
The vehicle system keeps throwing code TT04 for a failed over-the-air update. The tech specialist indicated there is no current fix for the issue other than restarting the OTA system, disabling the auto-update function, and not checking for updates. This issue has been going on for over a year. I would like to bring attention to this annoying problem that other customers are experiencing as well.
NHTSA complaint #11735101 — an unverified report by a vehicle owner.
Lawrenceburg, IN
UNKNOWN OR OTHER
Only 4200 miles and receiving TT04 error which appears, from social media, has been ignored by Honda or just no fix and any fix by the dealer would be temporary. Very disappointed, Honda has always been my car of choice. My dealer is not convenient to me, especially if I have to continuously return to them due to same issue, in which Honda has no answer for.
NHTSA complaint #11733121 — an unverified report by a vehicle owner.
Mcdonough, GA
UNKNOWN OR OTHER
Tailgate glass shattered spontaneously
NHTSA complaint #11729702 — an unverified report by a vehicle owner.
Olivette, MO
UNKNOWN OR OTHER
It’s not an incident. Looking out The windshield has a slight distortion, that looking through it, it seems like looking through a low grade prescription glasses. I have reported it to the dealership and they took note of it and mentioned that they will check it. In terms of safety, it puts some strain into my eyes while driving.
NHTSA complaint #11671027 — an unverified report by a vehicle owner.
Omaha, NE
UNKNOWN OR OTHER
Tiny rock hit windshield and immediately cracked the windshield a foot long. Driver side internal upper Door panel foam seems to have blistered and created bubbles/hump.
NHTSA complaint #11669799 — an unverified report by a vehicle owner.