2018 Honda Ridgeline driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Multiple warning lights appeared and remained illuminated on my dash, all related to safety features (LKAS, ACC, CMBS AND ROAD DEPARTURE). The problem was confirmed by Capitol Honda Service Department. The vehicle was scanned and stored DTC was found at INTEGRATED DRIVER SUPPORT SYSTEM. U3000-49 MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC FAILURE. The DTC was set as hard code, unable to clear. RECOMMEND REPLACING MULTIPURPOSE CAMERA AND PERFORMING CALIBRATION. The estimate I was initially given for the cost of the repair parts and labor was close to $2,000. The repair was necessary because the inoperable safety features directly affects my safety on the road as well as the safety of others. Honda Sensing is a suite of driver-assist safety technologies that use cameras, radar, and sensors to monitor the vehicle's surroundings, alert the driver to potential hazards, and provide automatic steering and braking assistance to help prevent collisions. Key features include Collision Mitigation Braking, which applies the brakes to avoid or mitigate a crash; Adaptive Cruise Control, which maintains a set distance behind the leading vehicle; and Lane Keeping Assist, which provides subtle steering adjustments to keep the vehicle centered in its lane.

NHTSA complaint #11692872 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Multiple warning lights appeared and remained illuminated on my dash, all related to safety features (LKAS, ACC, CMBS AND ROAD DEPARTURE). The problem was confirmed by Capitol Honda Service Department. The vehicle was scanned and stored DTC was found at INTEGRATED DRIVER SUPPORT SYSTEM. U3000-49 MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC FAILURE. The DTC was set as hard code, unable to clear. RECOMMEND REPLACING MULTIPURPOSE CAMERA AND PERFORMING CALIBRATION. The estimate I was initially given for the cost of the repair parts and labor was close to $2,000. The repair was necessary because the inoperable safety features directly affects my safety on the road as well as the safety of others. Honda Sensing is a suite of driver-assist safety technologies that use cameras, radar, and sensors to monitor the vehicle's surroundings, alert the driver to potential hazards, and provide automatic steering and braking assistance to help prevent collisions. Key features include Collision Mitigation Braking, which applies the brakes to avoid or mitigate a crash; Adaptive Cruise Control, which maintains a set distance behind the leading vehicle; and Lane Keeping Assist, which provides subtle steering adjustments to keep the vehicle centered in its lane.

NHTSA complaint #11692872 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Multiple warning lights appeared and remained illuminated on my dash, all related to safety features (LKAS, ACC, CMBS AND ROAD DEPARTURE). The problem was confirmed by Capitol Honda Service Department. The vehicle was scanned and stored DTC was found at INTEGRATED DRIVER SUPPORT SYSTEM. U3000-49 MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC FAILURE. The DTC was set as hard code, unable to clear. RECOMMEND REPLACING MULTIPURPOSE CAMERA AND PERFORMING CALIBRATION. The estimate I was initially given for the cost of the repair parts and labor was close to $2,000. The repair was necessary because the inoperable safety features directly affects my safety on the road as well as the safety of others. Honda Sensing is a suite of driver-assist safety technologies that use cameras, radar, and sensors to monitor the vehicle's surroundings, alert the driver to potential hazards, and provide automatic steering and braking assistance to help prevent collisions. Key features include Collision Mitigation Braking, which applies the brakes to avoid or mitigate a crash; Adaptive Cruise Control, which maintains a set distance behind the leading vehicle; and Lane Keeping Assist, which provides subtle steering adjustments to keep the vehicle centered in its lane.

NHTSA complaint #11692872 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Honda Ridgeline The contact received notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 22V867000 (BACK OVER PREVENTION) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

NHTSA complaint #11634838 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Numbers: 22V867000 (Back Over Prevention) and 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11619867 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.

NHTSA complaint #11515483 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.

NHTSA complaint #11515483 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.

NHTSA complaint #11514025 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11513107 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera screen displayed a black image when the vehicle was shifted into reverse. The contact then received notification of NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.

NHTSA complaint #11512857 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact's husband owns a 2018 Honda Ridgeline. The contact stated that the rear-view camera failed to operate as needed. The vehicle was taken to a dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 22V867000 (Back Over Prevention); however, the parts for the recall repair were unavailable. The manufacturer had been notified of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 46,000. Parts distribution disconnect.

NHTSA complaint #11504401 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

I’m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.

NHTSA complaint #11502624 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

The backup camera intermittently works. When put in reverse, sometimes I’ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.

NHTSA complaint #11493074 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The failed system is the Backup camera and the failure can be inspected. Our safety is compromised because we cannot see objects behind the vehicle before or during backing maneuvers. The damage has been reported and confirmed by the Honda dealer as well as an independent. There was no warning of the failure, one day it worked the next day it did not work.

NHTSA complaint #11490347 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Backup camera quit working. Found broken wires in wiring harness, by tailgate hinge. Wire routing is unacceptable, causing this break.

NHTSA complaint #11485708 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Backup camera quit working. Found broken wires in wiring harness, by tailgate hinge. Wire routing is unacceptable, causing this break.

NHTSA complaint #11485708 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear camera wire harness has failed. When vehicle is in reverse the screen displays a black image. Vehicle is available for inspection upon request. Please see attached image. These wires are visible when the tailgate is open. How was your safety or the safety of others put at risk? The rear camera adds tremendous safety information as I reverse the vehicle. In every situation this information is valuable; more so in a neighborhoods like the one I live in. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I will mention it during my next routine service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, first signs were the camera would fail sporadically , now almost permanently. Sometimes after opening/closing the tailgate the camera will work until the tailgate is opened again.

NHTSA complaint #11485774 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera stopped working. Will sometimes work after the tailgate has been opened and closed. Wiring harness from the tailgate to the truck body is frayed and poorly designed for the fold down and swing feature of the tailgate. Poor sightlines on the truck make backing up using the mirrors challenging and stressful.

NHTSA complaint #11482614 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The back up camera worked for a few months and all of a sudden stopped. I drove it like that for a month or so hoping it would pop back on but it never did. The fuse wasn't blown and the backup lights worked so I assumed it was getting power. Looking online I saw the posts about the cut wires. Mine were not cut where it usually seemed to be by the swing gate hinge, but it was very pinched. After opening it up I discovered one of the wires had in fact been cut via the pinching. Respliced the wire and the camera came right back on.

NHTSA complaint #11482501 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Tailgate wiring harness is broken after warranty had just passed , which caused backup camera not to work

NHTSA complaint #11473801 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera does not work as the wiring harness snapped between the harness's exit from the body and into the tail gate. This is on the left side near the hinges for the tailgate. I reconnected broken wires and camera works again.

NHTSA complaint #11473970 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The rear view back up mirror stopped working it is intermittent. I believe the problem is a flaw where the wiring harness goes to the mirror near the hinge on the tailgate. Seems to be what was shown on some sites on the internet. spoke to dealer he said he never heard of the problem kinda blew me off. Hope this government agency can get Honda to fix the problem. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11472927 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Backup camera failed at 65k miles. Upon researching issue, found that this is a common problem amongst Ridgeline owners, generally right after the warranty period is over. The indicated cause, according to the research, is broken wires in the wiring harness due to regular use of the tailgate. The Honda dealer confirmed this diagnosis and wanted $600+ to replace the wiring harness. After discussing with them and pointing out the common-ness of this problem, they agreed to cover the cost this one time, but stated that the wiring harness wouldn't be routed any differently, so probability of recurrence of the issue is high. Obviously, I was unable to use the backup camera during this issue, so this is a safety problem.

NHTSA complaint #11471427 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Wire harness for rear backup camera along the side of the tailgate is visibly damaged. Camera image is blacked out when in reverse.

NHTSA complaint #11470232 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

broken tailgate wire harness caused backup camera failure. Yes it is available for inspection. Dealer inspected it and confirmed the wiring harness had broken wires causing the backup camera from working. It has not been inspected by the manufacture. No warning light or lamps indicated this problem.

NHTSA complaint #11469706 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera on my 2018 Honda Ridgeline stopped working. I took it into the Honda dealership and they diagnosed it as a broken wiring harness. They will replace it for $833.45. I asked why Honda wasn't fixing this at no cost given the wiring harness should not break. The dealer indicated that they had not heard of this problem. After I returned home, I saw that there is a class action lawsuit.

NHTSA complaint #11466731 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The back up camera finally stopped working. For a few weeks it would work intermittently, usually the guide lines would be orientated upwards instead of to the rear of the image OR the guide lines would be there but there was no camera image. Now, there is simply a black screen. The wiring harness at the left front of the tailgate has broken. There are exposed wires and a broken plastic spiral wiring loom.

NHTSA complaint #11466455 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The backup camera has stopped functioning after working intermittently for a short period. The wiring harness was found to have severed wires at the tailgate interface.

NHTSA complaint #11462401 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Failure of backup camera wire harness at tail gate hinge area. 2018 Ridgeline at approx 26,000 miles, light duty use. Backup camera became intermittent, then failed. Dealership service said harness has failed, no kidding. Wire harness has sheared in area due to opening tailgate…….this is a two direction tailgate, drop down and swing out. Wire harness wires been sheared, cable protective jacket has been cut due to normal opening operation. As a engineer with many years of experience in medical device manufacturing; this is clearly a defect related to weak construction, poor harness routing and mis-assembly. Overall, a extremely poor design…….leading to premature failure…this should have not been allowed…..…this is a SAFETY ISSUE due to lack of backup camera……there is already a class action law suit in process in the state of California for this very issue. It needs to be fixed by the manufacturer………and all Ridgeline owners made whole, accordingly………

NHTSA complaint #11459517 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The Multi-Angle Rearview Camera with Guidelines has failed several times. It was reported to a local Honda Dealership but because the camera was working at the time the vehicle was taken in to check this system, they didn't find a problem. The problem is when you put the vehicle in reverse, the camera would not work properly. The screen was gray but would have the yellow lines on the screen only. Later, the rear-view camera would work again. This system should not fail especially since it is a safety system for assistance in seeing what is at the rear of the vehicle before backing up.

NHTSA complaint #11452077 — an unverified report by a vehicle owner.