33 of the 148 complaints about the 2021 Honda Ridgeline are about the driver-assist systems — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 17,500 miles.
33
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The complete Advanced Driver Assistance Systems (ADAS) has been disabled on my truck and all the warning lights are on. All the safety features ment to keep me safe on the road are no longer working.
NHTSA complaint #11758843 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The complete Advanced Driver Assistance Systems (ADAS) has been disabled on my truck and all the warning lights are on. All the safety features ment to keep me safe on the road are no longer working.
NHTSA complaint #11758843 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The complete Advanced Driver Assistance Systems (ADAS) has been disabled on my truck and all the warning lights are on. All the safety features ment to keep me safe on the road are no longer working.
NHTSA complaint #11758843 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.
NHTSA complaint #11752301 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.
NHTSA complaint #11752301 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
When driving the vehicle suddenly displayed warning and failure lights for the following: Adaptive Cruise Control, Lane Keep Assist, Road Departure, High Beam Support, and Collision Mitigation. The vehicle in the past regularly experiences issues with oncoming traffic (especially on 2 lane roads) when it comes to auto braking and forward crash warnings so I immediately brought the vehicle home as I was worried for my safety and the safety of others on the road that if these systems were now warning of malfunction the vehicle might auto brake in traffic for no reason and cause a crash. I took the vehicle in following this as I looked online and discovered there were multiple recalls on this vehicle for other various issues and I wanted the dealer to fix those in addition to determining if this was part of one of the recalls also. The dealership has diagnosed the issue as the forward multi-purpose camera and is stating it needs to be replaced to correct the safety issues of the vehicle. I reviewed online and found that just a coupe years ago this part was approx $800 and the dealer is not charging over $1600 for the part. The other issue is that I paid for the part and the dealer claims this part will not even ship until August 26 (over a month away). Additionally I have further researched this issue and found that it is a common failure on Honda and Acura vehicles and creates a major safety concern, yet Honda Motors has refused to address the issue and handle this as a recall as it should be done. New vehicles should not be regularly experiencing catastrophic safety system failures regularly and the manufacture not be held liable for the damages and not be able to fix the part or car in a timely manner. The fact the parts are in such short supply and backorder further attests to the common failure of this part. I would appreciate your immediate review and action of this matter to ensure that Honda is held accountable for the major safety failures they have created.
NHTSA complaint #11752301 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing significantly more. I believe a safety-related camera failure should be investigated as a potential defect
NHTSA complaint #11750429 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2021 Honda Ridgeline Sport experienced failure of the forward-facing Honda Sensing camera system. This camera controls safety features including Collision Mitigation Braking, Lane Keeping Assist, and Adaptive Cruise Control. The failure disables safety assistance features. Honda acknowledged the issue but refused to provide full repair coverage and only offered $941 toward a repair costing significantly more. I believe a safety-related camera failure should be investigated as a potential defect
NHTSA complaint #11750429 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Front camera system failed lights that are on are brake system, Lane assist lkas and acc
NHTSA complaint #11740889 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front camera system failed lights that are on are brake system, Lane assist lkas and acc
NHTSA complaint #11740889 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Front camera system failed lights that are on are brake system, Lane assist lkas and acc
NHTSA complaint #11740889 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was involved in a rear end collision earlier today. My vehicle sustained significant front end damage and the air bags did not deploy. The vehicle had to be flat bedded to a Massachusetts State Police Barracks, pending further action by my insurance company. There were no injuries.
NHTSA complaint #11736770 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward brake assist, collision mitigation, auto headlight dash lights came on sporadically. As of today the lights are now on constant and unable to clear. Advised that the forward facing camera most likely died and a replacement due to recalibration would be 1500-2000..
NHTSA complaint #11719722 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward brake assist, collision mitigation, auto headlight dash lights came on sporadically. As of today the lights are now on constant and unable to clear. Advised that the forward facing camera most likely died and a replacement due to recalibration would be 1500-2000..
NHTSA complaint #11719722 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. This appears to be a fairly common issue across Honda models where the multipurpose camera fails, generally due to heat from exposure to sun. The replacement cost and required re-calibration via the dealer is ~$2000. Living in northern California with extreme heat, I will assume this problem will resurface after a few years resulting in another $2000+ repair.
NHTSA complaint #11690126 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. This appears to be a fairly common issue across Honda models where the multipurpose camera fails, generally due to heat from exposure to sun. The replacement cost and required re-calibration via the dealer is ~$2000. Living in northern California with extreme heat, I will assume this problem will resurface after a few years resulting in another $2000+ repair.
NHTSA complaint #11690126 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
2021 Honda Ridgeline RTL-E. Part number 36160-T6Z-A62-M1 failure, hard code U3000-49. Results in total loss of Honda Sense Safety system. Including Collision Mitigation Braking System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist System, Traffic Sign Recognition, Auto High-Beam Headlights. This appears to be a fairly common issue across Honda models where the multipurpose camera fails, generally due to heat from exposure to sun. The replacement cost and required re-calibration via the dealer is ~$2000. Living in northern California with extreme heat, I will assume this problem will resurface after a few years resulting in another $2000+ repair.
NHTSA complaint #11690126 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision system frequently goes off from a vehicle simply driving in their lane normally. The truck alarms, shakes the wheel, and sometimes brakes automatically. This is alarming for my kids riding in the car and the braking is dangerous for cars behind me. This could cause a rear end collision.
NHTSA complaint #11686830 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these systems inoperable. Systems that were designed to mitigate collisions became non-functional, and continuous warnings on the dashboard were a distraction while driving. Dealer scanned the vehicle with a code U300-40 Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure, and diagnosed a failure of the multipurpose camera, which was then replaced and recalibrated. I have retained the failed unit after paying to have the replacement installed and calibrated. All warning lamps for the above mentioned systems flashed on my dashboard every time the vehicle was started, prior to the dealer repair. The safety of the driver and those around them was affected because repairs for this safety feature suite may be cost prohibitive to some ($2000) and they just won't fix it.
NHTSA complaint #11636846 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these systems inoperable. Systems that were designed to mitigate collisions became non-functional, and continuous warnings on the dashboard were a distraction while driving. Dealer scanned the vehicle with a code U300-40 Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure, and diagnosed a failure of the multipurpose camera, which was then replaced and recalibrated. I have retained the failed unit after paying to have the replacement installed and calibrated. All warning lamps for the above mentioned systems flashed on my dashboard every time the vehicle was started, prior to the dealer repair. The safety of the driver and those around them was affected because repairs for this safety feature suite may be cost prohibitive to some ($2000) and they just won't fix it.
NHTSA complaint #11636846 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these systems inoperable. Systems that were designed to mitigate collisions became non-functional, and continuous warnings on the dashboard were a distraction while driving. Dealer scanned the vehicle with a code U300-40 Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure, and diagnosed a failure of the multipurpose camera, which was then replaced and recalibrated. I have retained the failed unit after paying to have the replacement installed and calibrated. All warning lamps for the above mentioned systems flashed on my dashboard every time the vehicle was started, prior to the dealer repair. The safety of the driver and those around them was affected because repairs for this safety feature suite may be cost prohibitive to some ($2000) and they just won't fix it.
NHTSA complaint #11636846 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11626417 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11625009 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received a notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that occasionally while in reverse, the reverse camera image display would flicker a distorted image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
NHTSA complaint #11619957 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a 4 lane road with a passing lane the automatic emergency braking system started slowing the vehicle down for a vehicle in the left hand turning lane. It was not directly in front of me. The warning tone and BRAKE flashing alarm come on frequently when driving on 2 lane roads and a vehicle is coming from the other direction. I have taken it to the dealership 3 times to have it corrected and was told everything is working correctly and for me to turn the system off.
NHTSA complaint #11583549 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 Honda Ridgeline. The contact stated that the back over prevention camera was distorted. The vehicle was taken to the dealer, who informed the contact that the back over prevention camera needed to be replaced; however, the part to repair the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
NHTSA complaint #11520945 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Automatic emergency braking has engaged on a two way highway curve a couple times until I disabled it for the remainder of the trip. The “Brake” forward collision warning screen and alarm sounds frequently on 4-lane 2-way 30 mph road with a slight curve which it mistakes car in adjacent oncoming lane as a car it may collide with, I was able to eliminate it from applying brakes be adjusting sensitivity to low but the warning still pops up. Additionally, the automatic brights feature is inadequate resulting in flashing/blinding oncoming drivers, I have resulted in turning the feature off which process is more complicated than it should be.
NHTSA complaint #11465178 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking has engaged on a two way highway curve a couple times until I disabled it for the remainder of the trip. The “Brake” forward collision warning screen and alarm sounds frequently on 4-lane 2-way 30 mph road with a slight curve which it mistakes car in adjacent oncoming lane as a car it may collide with, I was able to eliminate it from applying brakes be adjusting sensitivity to low but the warning still pops up. Additionally, the automatic brights feature is inadequate resulting in flashing/blinding oncoming drivers, I have resulted in turning the feature off which process is more complicated than it should be.
NHTSA complaint #11465178 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2/23/2022, I was driving my Ridgeline on local roads with 40 MPH speed limits. On 2 separate occasions, the "BRAKE" flashed on the dashboard for no reason. There were no obstructions ahead. The warning appeared for a second or two and then disappeared. I felt no braking of the vehicle. I have previously reported this incident by Email, and has been assigned #491499 2021 Honda Ridgeline-BRAKE Warning on Dashboard.
NHTSA complaint #11454956 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This is a general issue that you can find in the forums of the Honda Pilot/Ridgeline/Passport. Is affecting all of them. Very easy to replicate. When using adaptive cruise control and the person in front of you changes lanes. If that person that moved to another lane slows down your vehicle will slow down too, thinking that the car is still in front of you. This is a huge security risk that can cause a rear-end collision if the person behind you is distracted.
NHTSA complaint #11453766 — an unverified report by a vehicle owner.