FaultScore

FaultScore report

2010 Hyundai Elantra Touring problems

Owners have filed 97 complaints about the 2010 Hyundai Elantra Touring with NHTSA between 2010 and 2026. The largest single group is the steering. Across this model's run it ranks 1 of 5 worst.

F

FaultScore 92/100

Higher is worse. Measured against the other years of the Hyundai Elantra Touring.

How this is worked out

The numbers

97

Complaints

8

Crashes reported

4

Fires reported

8

Injuries reported

49,000 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 100 vs 50 Early failure 62 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Elantra Touring. 50 means typical for this model; 100 means roughly double.
Severity — 100
20.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 62
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Hyundai Elantra Touring

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Hyundai Elantra Touring

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 37 38.1%

1 crashes, 0 fires · median 69,000 mi

0 crashes, 3 fires · median 11,500 mi

Stability & Traction Control 9 9.3%

Median failure at 55,573 miles

Airbags 6 6.2%

3 crashes, 0 fires · median 53,942 mi

Brakes 5 5.2%

1 crashes, 0 fires · median 74,692 mi

Wheels 4 4.1%

Median failure at 47,785 miles

Tires 4 4.1%

Median failure at 18,000 miles

Windows, Mirrors & Wipers 4 4.1%

Median failure at 49,000 miles

Suspension 4 4.1%

Median failure at 1 miles

Acceleration & Cruise Control 3 3.1%

1 crashes, 0 fires · median 70,942 mi

Engine & Cooling 3 3.1%

0 crashes, 1 fires · median 19,575 mi

Body & Structure 2 2.1%

Median failure at 60,700 miles

Transmission & Drivetrain 2 2.1%

Median failure at 29,295 miles

Other & Unspecified 1 1.0%

Median failure at 72,500 miles

Driver Assist & Collision Avoidance 1 1.0%
Fuel & Propulsion 1 1.0%

1 crashes, 0 fires · median 22,418 mi

Lights 1 1.0%

1 crashes, 0 fires · median 87,885 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 7.0%
1,000 – 9,999 miles 6 8.5%
10,000 – 24,999 miles 10 14.1%
25,000 – 49,999 miles 15 21.1%
50,000 – 74,999 miles 15 21.1%
75,000 – 99,999 miles 8 11.3%
100,000 – 149,999 miles 9 12.7%
150,000+ miles 3 4.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2010 peak 5 Aug 2026

NHTSA investigations into the 2010 Hyundai Elantra Touring

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ13004 Opened 4 Dec 2013 Closed 24 Jun 2014 AIR BAGS:SIDE/WINDOW

Headliner Bracket Detachment

Hyundai is conducting a safety recall to reinforce the attachment of the metal support bracket to the headliner assembly in approximately 35,000 model year (MY) 2010-2012 Hyundai Elantra Touring vehicles built from December 15, 2009 through May 7, 2012 (see NHTSA recall 14V-310 for more information).These Elantra Touring vehicles have a common headliner bracket design while the earlier MY 2009-2010 Elantra Touring vehicles have a headliner bracket design that utilizes a shorter length bracket which, should it become separated from the headliner, is unlikely to be displaced into the path of the...

Recalls on the 2010 Hyundai Elantra Touring

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V061000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.

Risk: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.

15V100000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Hyundai Motor America (Hyundai) is recalling certain model year 2008-2010 Elantra vehicles manufactured June 1, 2008, to April 30, 2010, and 2009-2010 Elantra Touring vehicles manufactured November 1, 2008, to April 30, 2010. The electronic power steering (EPS) electronic control unit (ECU) may sense a discrepancy in the steering input signals and, as a result, disable the steering power assist.

Risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

14V310000

STRUCTURE:FRAME AND MEMBERS

Hyundai Motor Company (Hyundai) is recalling certain model year 2010-2012 Elantra Touring vehicles manufactured December 15, 2009, through May 7, 2012. The affected vehicles have a support bracket attached to the headliner that may become displaced during a side curtain airbag deployment.

Risk: If the headliner support bracket makes contact with an occupant during a crash, it may cause a laceration injury.

13V113000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake tra

Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020045 39,178 units in Canada

Brakes

Issue: On certain vehicles equipped with an anti-lock brake system (ABS), moisture can enter the ABS control module and cause a short circuit. Safety Risk: A short circuit could create a fire risk. This can happen even if the vehicle is parked. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to install a relay to power off the ABS control module when the vehicle is turned off.

Recall 2019542 35,309 units in Canada

Airbag

Issue: On certain cars, there may be a problem in the airbag control unit that can cause with airbags to deploy without a crash. As a result, the front airbags and seat belt pretensioners could deploy when the vehicle is stopped or moving at slow speeds. Safety Risk: Airbags or seat belt pretensioners that deploy without a crash could create a risk of injury and may also increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your car to a dealer to update the software for the airbag control unit.

Recall 2015089 58,320 units in Canada

Steering

Certain vehicles equipped with electric power steering (EPS) may experience a sudden loss of power steering assist that could occur at any time while driving. If the electronic control unit (ECU) were to sense a discrepancy in the torque sensing circuitry of the steering system, and indicator lamp would illuminate in the instrument cluster to inform the driver that steering assist is no longer provided. Steering control could be maintained, as the vehicle will revert to a manual steering mode, but would require greater driver effort. The sudden change in steering may increase the risk of a crash causing injury and/or property damage. Correction: Dealers will update the electric power steering (EPS) control unit.

Recall 2014227 23,600 units in Canada

Structure

On certain vehicles equipped with side curtain air bags, a bracket securing the headliner could become dislodged during side curtain airbag deployment and be propelled toward vehicle occupants, increasing the risk of injury. Correction: Dealers will install industrial adhesive strips to the vehicle headliner.

Recall 2013325 110,104 units in Canada

Electrical

On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Orlando, FL Fire

ENGINE

On XXX, my 2010 Hyundai Elantra Touring experienced a severe fire in the engine compartment. I observed burning material/flames dripping from underneath the engine compartment before the fire spread upward. The fire caused extensive damage to the engine compartment and the vehicle is no longer drivable. After the incident, I checked the vehicle's VIN ([XXX]) on Hyundai's recall website and found that Hyundai Safety Recall Campaign 188 / NHTSA Recall 20V061000 is listed as INCOMPLETE. The recall concerns the ABS module electrical circuit and a potential engine-compartment fire risk. I am reporting this incident to NHTSA because an actual engine-compartment fire occurred while this safety recall remained incomplete. The vehicle has been preserved and is available for inspection. The cause of the fire has not yet been determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755815 — an unverified report by a vehicle owner.

at 11,000 miles LAS Vegas, NV Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE AND A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

NHTSA complaint #11115343 — an unverified report by a vehicle owner.

at 74,000 miles Raleigh, NC 1 injured

STRUCTURE:BODY

THE CHROME COVERED INTERIOR PASSENGER DOOR HANDLE CRACKED AND THE JAGGED METAL EDGE CUT MY PASSENGER'S HAND. MY PASSENGER PULLED THE HANDLE TO OPEN THE DOOR FROM THE INSIDE, THE HANDLE CRACKED, AND THE METAL CUT HIS HAND. I BELIEVE THAT THIS PROBLEM IS SIMILAR (PERHAPS IDENTICAL) TO THAT IDENTIFIED IN THE 2002-3 SONATA WHICH PROMPTED A RECALL, BUT I COULD NOT FIND A RECALL NOTICE FOR MY CAR.

NHTSA complaint #10662905 — an unverified report by a vehicle owner.

at 20,000 miles Mechanicsburg, PA Crash

AIR BAGS

THE HYUNDAI WAS AT AN INTERSECTION AND PULLED OUT IN FRONT OF ANOTHER CAR. THE ACCIDENT WAS BAD AND THE CAR WAS TOTALED BUT THE AIR BAGS NEVER DEPLOYED AND THE DRIVER SUSTAINED SERIOUS INJURIES. THE STATE TROOPER INVOLVED STATED HE THOUGHT IT WAS STRANGE THE AIR BAGS DID NOT DEPLOY AS WELL.

NHTSA complaint #10563609 — an unverified report by a vehicle owner.

at 47,400 miles Rockwall, TX 1 injured

STRUCTURE

DOOR HANDLE COATING CRACKED AND I CONSTANTLY AM CUTTING MY HAND ON IT. THE VEHICLE IS ONLY A 2010 AND TO HAVE THOSE DEFECTS IS RIDICULOUS!!

NHTSA complaint #10553697 — an unverified report by a vehicle owner.

at 87,885 miles Charlotte, NC Crash 1 injured

AIR BAGS

I WAS TRAVELING SOUTH ON I85 SOUTH APPROACHING THE EXIT 17 WHERE I HAD PLANNED TO EXIT, AS I BEGAN TO APPLY THE BRAKE THE ENGINE WAS RACING, AND THE VEHICLE CONTINUED TO ACCELERATE, I COULD NOT STOP THE VEHICLE, I TURNED RIGHT ONTO THE EXIT, THE VEHICLE DID NOT SLOW DOWN, I COULD NOT MAKE THE COMPLETE TURN, I FRACTURED MY LEFT THUMB, AND BROKE THE STEERING WHEEL WHILE TRYING TO AVOID CRASHING INTO SOME TREES THAT WERE IN THE PATH OF THE VEHICLE, I CONTINUED TO TRY TO STOP THE VEHICLE BUT IT KEPT GOING; I ENDED UP CRASHING INTO AN EMBANKMENT JUST A COUPLE OF FEET OFF OF THE RAMP ROAD ON I85 NORTH. UPON THE IMPACT OF THE VEHICLE CRASHING INTO THE EMBANKMENT THE AIRBAG EXPLODED LIKE A BALLOON AND THEN DEFLATED, IT DID NOT PROTECT MY BODY FROM THE IMPACT, I EXPERIENCED BACK FRACTURES, HEMOPERITONEUM, AND BOWL PERFORATION FROM THE SEAT BELT, I FRACTURED MY LEFT THUMB WHILE STEERING THE VEHICLE, I WAS HOSPITALIZED FOR 9 DAYS, AND RECEIVED SURGERY ON MY BOWEL. THE BODY SHOP WHILE WRITING AN ESTIMATE STARTED THE VEHICLE AND DISCOVERED THAT THE ACCELERATOR IS STILL STUCK (ELECTRONIC THROTTLE CONTROL). I DID CONTACT HYUNDAI AND SENT THEM AUTHORIZATION TO INSPECT THE VEHICLE, HOWEVER AFTER READING ABOUT THE ELECTRONIC THROTTLE CONTROL, AND THE PROBLEMS OF OTHER DRIVERS HAVE EXPERIENCED WITH THE COMPONENT, I DECIDED TO CONTACT YOUR OFFICE. I DON'T WANT HYUNDAI TO TAMPER WITH THE VEHICLE AND ALTER OR DESTROY THE CONDITION OF THE VEHICLE AND CHANGE THE STATUS OF THE ACCELERATOR IN ITS PRESENT STATE. IS IT POSSIBLE FOR YOU TO INSPECT THE VEHICLE? I AM CONCERNED THAT OTHER DRIVERS OF THESE VEHICLES MAY ENCOUNTER THE SAME PROBLEMS, I WAS BLESSED BECAUSE IT COULD HAVE BEEN FATAL,AND HAD THE ON COMING VEHICLES ARRIVED SECONDS EARLIER THERE COULD HAVE BEEN MULTI A CAR CRASH. PLEASE CONTACT ME.[XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10466316 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Orlando, FL Fire

ENGINE

On XXX, my 2010 Hyundai Elantra Touring experienced a severe fire in the engine compartment. I observed burning material/flames dripping from underneath the engine compartment before the fire spread upward. The fire caused extensive damage to the engine compartment and the vehicle is no longer drivable. After the incident, I checked the vehicle's VIN ([XXX]) on Hyundai's recall website and found that Hyundai Safety Recall Campaign 188 / NHTSA Recall 20V061000 is listed as INCOMPLETE. The recall concerns the ABS module electrical circuit and a potential engine-compartment fire risk. I am reporting this incident to NHTSA because an actual engine-compartment fire occurred while this safety recall remained incomplete. The vehicle has been preserved and is available for inspection. The cause of the fire has not yet been determined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755815 — an unverified report by a vehicle owner.

Joint Base Lewis Mcchord, WA

STEERING

I have gone to multiple Hyundai dealerships to remedy the open recall on my vehicle. None of them are able to accomplish it due to lack of equipment. My electronic power steering recently failed after multiple attempts to accomplish the recall. The most recent attempt was at the Hundai dealership at Doug's Hyundai, 22130 Hwy 99, Edmonds, WA 98026, in 2026. Previous attempts were at Hyundai dealership at 641 Orange Dr, Vacaville, CA 95687 in 2023, United States and the hyundai dealership near Macon Georgia in 2017.

NHTSA complaint #11748683 — an unverified report by a vehicle owner.

Mayaguez, PR

STEERING

I own a 2010 Hyundai Elantra that has experienced a sudden loss of power steering assist on multiple occasions. When this happens, the steering wheel becomes very difficult to turn, especially when maneuvering at low speeds or parking. The EPS light comes on and stays illuminated. This creates a serious safety hazard, particularly when driving with children or in traffic. I am aware of Hyundai Recall 127 (NHTSA Campaign 15V100000), which addresses the same issue, but my VIN is not included. I am requesting that Hyundai investigate and provide the same repair remedy for vehicles outside the initial recall VIN range that are experiencing identical failures.

NHTSA complaint #11666509 — an unverified report by a vehicle owner.

Mayaguez, PR

ELECTRICAL SYSTEM

I own a 2010 Hyundai Elantra that has experienced a sudden loss of power steering assist on multiple occasions. When this happens, the steering wheel becomes very difficult to turn, especially when maneuvering at low speeds or parking. The EPS light comes on and stays illuminated. This creates a serious safety hazard, particularly when driving with children or in traffic. I am aware of Hyundai Recall 127 (NHTSA Campaign 15V100000), which addresses the same issue, but my VIN is not included. I am requesting that Hyundai investigate and provide the same repair remedy for vehicles outside the initial recall VIN range that are experiencing identical failures.

NHTSA complaint #11666509 — an unverified report by a vehicle owner.

Bedford, MA

ELECTRICAL SYSTEM

ABS Module short circuit, I am aware of the current recall in effect for 2011 Hyundai Elantra's but it should be noted that my vehicle also has the same issue, short circuit causing the ABS motor to run constantly. Issue was discovered by mechanic, I opted to disconnect the ABS module, as replacement is unaffordable. Is there any plan to expand the recall to include my vehicle?

NHTSA complaint #11555175 — an unverified report by a vehicle owner.

Bedford, MA

SERVICE BRAKES

ABS Module short circuit, I am aware of the current recall in effect for 2011 Hyundai Elantra's but it should be noted that my vehicle also has the same issue, short circuit causing the ABS motor to run constantly. Issue was discovered by mechanic, I opted to disconnect the ABS module, as replacement is unaffordable. Is there any plan to expand the recall to include my vehicle?

NHTSA complaint #11555175 — an unverified report by a vehicle owner.

Bedford, MA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS Module short circuit, I am aware of the current recall in effect for 2011 Hyundai Elantra's but it should be noted that my vehicle also has the same issue, short circuit causing the ABS motor to run constantly. Issue was discovered by mechanic, I opted to disconnect the ABS module, as replacement is unaffordable. Is there any plan to expand the recall to include my vehicle?

NHTSA complaint #11555175 — an unverified report by a vehicle owner.

Baldwin, NY

STEERING

MY DEALER ALLEDGELY FIXED THE RECALL IN 2021 ALONG WITH 2 OTHER RECALLS. AT THAT TIME I HAD NO PROBLEM WITH MY STEERING. NOW 2 YEARS LATER MY POWER STEERING WENT OUT IN THE MIDDLE OF A TURN IN A VERY BUSY INTERSECTION AND HASN'T WORKED SINCE. THE DEALER WOULD NOT FIX BECAUSE THEY SAID MY CAR WAS OUT OF WARRANTY. HYUNDAI USA ALSO REVIEWED AND DENIED ME. ON THEIR WEBPAGE, IT DOES NOT SAY ANYTHING ABOUT A TIME LIMIT ON THEIR RECALL. IT IS A RECALL AND NOT A WARRANTY CONCERN. BELOW I SEND 2 PICS TAKEN OFF THEIR WEBPAGE. PLEASE HELP ME. THANK YOU.

NHTSA complaint #11540993 — an unverified report by a vehicle owner.

Baldwin, NY

STEERING

My power steering just stopped working. There was a safety recall on my car. i did not receive a warning notice. On Hyundai's website i entered my vin # and it said my car was affected and would be fixed free of charge or if I had already paid I would be reimbursed. The dealership refused to honor the recall. I called several times to HyundaiUSA and finally they said my car was out of warranty. No where online did it say the recall had to be fixed before the warranty ended. They just refused me and told me to take it up to someone else. I have a 2010 Hyundai Elantra Touring. I did not cause this problem, they admit in the recall that there is a problem but are looking for a loop hole to get out of fixing it. Please help. Thank you. vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11539900 — an unverified report by a vehicle owner.

at 136,000 miles Salisbury, NC

STEERING

The contact owns a 2010 Hyundai Elantra Touring. The contact stated that while driving at various speeds, the Engine Control Unit (ECU) warning light illuminated, and the power steering assist failed to operate as needed. The contact stated that after restarting the vehicle, the power steering assist functionality returned. The contact took the vehicle to the dealer and was informed that the VIN was not included in NHTSA Campaign Number: 15V100000 (Steering). The contact notified the manufacturer of the failure and was initially informed that the VIN was under recall; however, later the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 136,000.

NHTSA complaint #11537869 — an unverified report by a vehicle owner.

Jonesboro, GA

AIR BAGS

I have a 2010 Hyundai Elantra. On Saturday, July 22, 2023, after the car was put into park in my fathers driveway and the emergency brake put on, the front driver and passenger bags deployed. The force of it's deployment cracked the windshield in several places on the passenger side. There were no warning lights or indications that this would occur. The car was in park. The seatbelts are in a locked (not able to retract) form, so the car is not drivable. The two individuals in the front seat were disoriented for a short time. All 4 passengers in the car experienced ringing in the ears for approximately 3 hours, but are ultimately, physically alright, however, not mentally. If this had occurred in another setting, the risk of accident or other safety measures would have been grand, but luckily it happened at the home of a family member. The airbag malfunction needs to be eligible to be fixed and not at the expense of me the owner. The car has a camera located in it and it captured all items listed above. The video may be provided. The Hyundai corporate office has been contacted and an incident file opened. The insurance company has been contacted, as well. Nothing has been done with the car, as the corporate office noted that they may need to see it in it's original state.

NHTSA complaint #11534596 — an unverified report by a vehicle owner.

Westerly, RI

SUSPENSION

Turning onto my street and continued two hundred feet to my driveway I had to turn the steering wheel one quarter to the left to keep the car straight on the road. On inspection of the vehicle I noticed the left rear wheel was at an angle. Further inspection showed the suspension had departed.

NHTSA complaint #11492666 — an unverified report by a vehicle owner.

Memphis, TN

ELECTRICAL SYSTEM

I received a letter from Hyundai telling me to have the work done, but there are no dealerships in my area willing to schedule me for an appointment. I attempted to use the www.hyundaiUSA.com/Campaign188 website to schedule an appointment based on my zip code. Five dealerships came up. Of those five, two had scheduling greyed out and the other three went to an error screen.

NHTSA complaint #11481520 — an unverified report by a vehicle owner.

Payson, UT

AIR BAGS

I pulled up to my house, turned the ignition off, and the airbag deployed in my face.

NHTSA complaint #11470767 — an unverified report by a vehicle owner.

Lexington, KY

ELECTRICAL SYSTEM

I bought this vehicle used, just three years ago. It had a little over 100k miles on it. Since purchase date, the car has died at least eight times and I've had to take it in for inspection four times. It has had three different batteries. The service techs have not been able to find anything technically wring with the car: alternator fine, engine fine, batteries fine, no reported power draws... yet I am still continuously finding myself stuck with a dead car. There was a bluetooth system in the vehicle when I bought it, but the second time it died, the service tech removed it in case that was what was drawing out power. However, it had died six times since.

NHTSA complaint #11452698 — an unverified report by a vehicle owner.

Crestwood, IL

VEHICLE SPEED CONTROL

While driving uphill, I let my foot off the gas pedal to make an upcoming turn. The car continued to accelerate, the brake pedal wouldn’t stop the car. Neutral made engine race to red-line. Turned ignition off and used hand brake, damaging handbrake shoes. Had car towed to dealership in Debuque, Iowa. After a few days was told that the floor mat had come loose and wedged accelerator down. Removed mat. 24 months later car accelerated the same way, unwanted, with brake pedal not stopping the car. There is no car mat to get stuck. Turned ignition off and used handbrake. Will be bringing car to a mechanic.

NHTSA complaint #11446746 — an unverified report by a vehicle owner.

North Berwick, ME

SUSPENSION

Traveling 25-30 MPH on a gravel road, car shuddered and seemed to tilt sightly to the left. At the same time a loud grinding noise was heard and steering felt funny. On stopping and exiting the car, I saw the left rear wheel was toed to the left, and leaning so that the top of the tire was extended beyond the fender arch. Looking beneath the car, I could see the left rear control arm had torn loose from it's pivot point near the center of the uni-body, due to corrosion. The wheel hub was attached to the car solely by the torsion bar, brake line, and strut. The car had passed a state safety inspection exactly one year previous, and has approximately 115K miles, primarily in Maine. There was NO warning before the failure, such as sloppy steering or unstable handling. The gravel road where the failure occurred leads to my vacation cabin. To get there and return home I must cross a mountain pass which is steep and winding both ways, with a speed limit of 50MPH. One side has sheer drop offs, and the other has solid rock ledge. If the failure had happened in this 10 mile stretch, the results could very well have been deadly. Someone may have offered to repair the corrosion damage to the uni-body, but I could never feel comfortable driving the car again. There was no damage to anything but the vehicle itself, so no police report was made. The extremely rural area where the failure occurred made it impractical to get the car to a Hyundai dealer. I junked the car with Dubois Towing and Salvage, 438 River Rd, Mexico, Maine, 04257 (207-364-7273).

NHTSA complaint #11438519 — an unverified report by a vehicle owner.

Bolingbrook, IL

STEERING

I was driving this car and the esc light came on and then off again but i feel the steering became hard and still the steering is hard there is a recall for this car for steering problem please let me know is it safe to drive it or not. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11434351 — an unverified report by a vehicle owner.

at 158,000 miles Bajadero, PR

STEERING

THE EPS LIGHT CAME ON WHEN I WAS ON THE HIGHWAY AND THE STEERING WHEEL GOT HARD, IT WAS NOT TURNING, RISKING TO HAVE A FATAL ACCIDENT

NHTSA complaint #11375112 — an unverified report by a vehicle owner.

at 126,000 miles Fort Washington, MD

STEERING

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. THE CONTACT STATED THAT POWER STEERING FAILED TO OPERATED AS DESIGNED WHILE HIS SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED. THE CONTACT HAD THE VEHICLE TOWED TO ALEXANDRIA HYUNDAI (1707 MT VERNON AVE, ALEXANDRIA, VA 22301) WHERE HE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT DISAGREED WITH THE DIAGNOSTIC AND HE INFORMED THE DEALER THAT THE FAILURE WAS RELATED TO A DEFECTIVE FUSE. THE CONTACT HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE WHERE HE PERFORMED A DIAGNOSTIC TEST AND HAD DETERMINED THAT THE FAILURE WAS INDEED RELATED TO A DEFECTIVE FUSE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER AFTER DISCOVERING THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) AND HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE EPS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED JERKING TO THE RIGHT. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND LATER DISCOVERED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CONTACT HAD THE BRAKES AND ROTORS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

NHTSA complaint #11374014 — an unverified report by a vehicle owner.

at 126,000 miles Fort Washington, MD

SERVICE BRAKES

TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. THE CONTACT STATED THAT POWER STEERING FAILED TO OPERATED AS DESIGNED WHILE HIS SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED. THE CONTACT HAD THE VEHICLE TOWED TO ALEXANDRIA HYUNDAI (1707 MT VERNON AVE, ALEXANDRIA, VA 22301) WHERE HE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT DISAGREED WITH THE DIAGNOSTIC AND HE INFORMED THE DEALER THAT THE FAILURE WAS RELATED TO A DEFECTIVE FUSE. THE CONTACT HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE WHERE HE PERFORMED A DIAGNOSTIC TEST AND HAD DETERMINED THAT THE FAILURE WAS INDEED RELATED TO A DEFECTIVE FUSE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER AFTER DISCOVERING THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) AND HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE EPS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED JERKING TO THE RIGHT. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND LATER DISCOVERED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CONTACT HAD THE BRAKES AND ROTORS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

NHTSA complaint #11374014 — an unverified report by a vehicle owner.

at 94,000 miles Leesburg, FL

STEERING

POWER STEERING STOPPED WORKING. I HAD SQEAKING NOISES WHEN TURNING THE WHEEL.ALSO SHIMMERING OVER SLIGHTEST BUMPS. DEALER ESTIMATE FOR NEW STEERING COLUMNS WAS ABOUT $2000.00 . I WAS PULLING OUT OF A PARKING SPACE WHEN IT FROZE. AFTER I TUNED OF THE CAR IT WORKED. HOWEVER I HAVE READ MANY COMPLAINTS THAT THIS PROBLEM CONTINUES UNDER NORMAL DRIVING CONDITIONS INCLUDING HIGHWAYS. I FEEL THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS PROBLEM.

NHTSA complaint #11365908 — an unverified report by a vehicle owner.

at 16,605 miles Longwood, FL

STEERING

I HAVE A 2010 HYUNDAI ELANTRA TOURING WITH 16,605 MILES. IT HAS HAD STEERING PROBLEMS THAT HAVE BEEN FIXED BY THE DEALERSHIP AT NO COST TO ME TWICE BEFORE. HOWEVER NOW IT NEEDS ANOTHER STEERING REPAIR AND THE PARTS ALONE COST ME $1,446.89 AND LABOR WILL BE AN ADDITIONAL $300. THE PART IS COMING FROM KOREA AND MAY TAKE ONE TO TWO MONTHS TO GET TO THE DEALERSHIP. IN THE MEAN TIME I HAVE NO CAR TO DO MY ERRANDS. I AM ASKING FOR REIMBURSEMENT AND RESTITUTION FOR MYSELF AND A GUARANTEE THAT THIS STEERING PROBLEM WILL NOT REOCCUR .

NHTSA complaint #11342845 — an unverified report by a vehicle owner.

at 116,000 miles Gaylordsville, CT

STEERING

WHILE DRIVING THE CAR BECAME DIFFICULT TO STEER ALMOST RESULTING IN MY GOING OFF THE ROAD, WHEN I GO TO A PLACE THAT WAS SAFE TO STOP, I NOTICED THAT THE EPS LIGHT WAS ILLUMINATED RED, AND THE ESC OFF LIGHT WAS ILLUMINATED YELLOW. I SHUT OFF THE CAR AND IT THE LIGHTS WENT OFF AND REMAINED OFF DURING MY COMMUNTE HOME. WHEN I DROVE THE CARE YESTERDAY THE LIGHTS CAME ON AT START UP AND STAYED ON MY COMMUTE HOME. THIS VEHICLE IS EXTREMELY DIFFICULT TO STEER TO STEER WHEN THE LIGHTS ARE ILLUMINATED, AND UNSAFE WHEN THE POWER STEERING CUTS OFF UNEXPECTEDLY WHILE DRIVING. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET, AND A RECALL NUMBER #127 HAS BEEN ASSIGNED, BUT NO OFFICIAL RECALL TO DATE FOR MY VIN #.

NHTSA complaint #11265684 — an unverified report by a vehicle owner.

at 116,000 miles Gaylordsville, CT

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING THE CAR BECAME DIFFICULT TO STEER ALMOST RESULTING IN MY GOING OFF THE ROAD, WHEN I GO TO A PLACE THAT WAS SAFE TO STOP, I NOTICED THAT THE EPS LIGHT WAS ILLUMINATED RED, AND THE ESC OFF LIGHT WAS ILLUMINATED YELLOW. I SHUT OFF THE CAR AND IT THE LIGHTS WENT OFF AND REMAINED OFF DURING MY COMMUNTE HOME. WHEN I DROVE THE CARE YESTERDAY THE LIGHTS CAME ON AT START UP AND STAYED ON MY COMMUTE HOME. THIS VEHICLE IS EXTREMELY DIFFICULT TO STEER TO STEER WHEN THE LIGHTS ARE ILLUMINATED, AND UNSAFE WHEN THE POWER STEERING CUTS OFF UNEXPECTEDLY WHILE DRIVING. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET, AND A RECALL NUMBER #127 HAS BEEN ASSIGNED, BUT NO OFFICIAL RECALL TO DATE FOR MY VIN #.

NHTSA complaint #11265684 — an unverified report by a vehicle owner.