50 of the 410 complaints about the 2018 Hyundai Santa FE Sport are about the braking system — 12% of everything reported for this model year. Half of the failures with a mileage on record happened before 77,000 miles.
50
Complaints
4
Crashes
1
Fires
0
Injuries
Filed with NHTSA, in their own words.
SERVICE BRAKES
I was told by a mechanic that something electrical is wrong with the vehicle it causes the engine to misfire. Different issue than before.
NHTSA complaint #11728648 — an unverified report by a vehicle owner.
SERVICE BRAKES
The contact owned a 2018 Hyundai Santa Fe. The contact’s son stated that while driving at 45 MPH, the brake pedal depressed with no warning light illuminated. The contact’s son stated that the ABS braking system failed, and the brake pedal did not function when attempting to stop the vehicle. As a result of the failure, the contact’s son collided with the highway pavement. No injuries were sustained, and no medical attention was required. The contact’s son also stated that the air bags did not deploy during the crash. A police report was filed. The vehicle was towed and was deemed a total loss by AAA due to severe front-end damage. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
NHTSA complaint #11726456 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated that while driving 5 MPH, while depressing the brake pedal, the vehicle failed to respond. No warning lights illuminated. The contact pulls over to the right side of the road, exits the vehicle, and notices flames coming from the engine, and smoke starts coming inside the vehicle. The contact mentioned that a bystander gave him a fire extinguisher to extinguish the fire, the flames stopped, then a couple of seconds later, the failure persisted. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to J&J Towing. The vehicle was not repaired. The contact was relating to the failure of the NHTSA Campaign Number: 22V810000(SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 170,000.
NHTSA complaint #11725196 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 25 MPH and approaching a stop, the vehicle stalled. The battery, check engine, and oil warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The warranty claim was denied. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 160,000.
NHTSA complaint #11710285 — an unverified report by a vehicle owner.
SERVICE BRAKES
Driving on the highway my Hyundai begins braking and cannot be stopped even though the Automatic braking system was disengaged. Dealt with the dealerships and they all provide no help at all. I have brought this to two different dealerships and they just have excuses. This is a known issue with Hyundai and needs to be addressed.
NHTSA complaint #11612483 — an unverified report by a vehicle owner.
SERVICE BRAKES
I just got Hyundai SUV last December and already cause problem with engine and abs, after I found out that it is recalled a while ago. First ABS, I was going to fix that but all attention to me is engine light then found out it is High pressure fuel pump then burning oil that I smelled something isn't right. I feel it's not safe to drive and I spoke to mechanic, He told me take it back to dealership that they gave me a lemon Hyundai.. I talked to the dealership mechanic shop and never tell me anything how much for high pressure fuel pump? SO I already saw my SUV problem and I decided to check website for Hyundai recalled, that what I had right now.. It's only 6 years old and only 90,000 mileages on that SUV. That smell is very odd and it will cause engine fire..
NHTSA complaint #11582150 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 50 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle had not been repaired under NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The failure mileage was approximately 125,000.
NHTSA complaint #11570762 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11561906 — an unverified report by a vehicle owner.
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
NHTSA complaint #11545651 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated, indicating that traction control had been activated. The contact stated that there was an abnormal sound coming from underneath the vehicle before the vehicle lost motive power. After a visual inspection, the contact observed smoke coming from underneath the vehicle. The ABS warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but replaced the ABS fuse. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. The vehicle was taken back to the dealer, who confirmed a failure with the ABS module. The contact was informed that the module was leaking brake fluid. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the brake sensor. The vehicle was repaired, but the failure reoccurred; the traction control warning light illuminated, indicating that the traction control had activated, and the ABS warning light was illuminated. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000. The contact stated the vehicle was taken back to the dealer the ABS module was replaced 3 times since January 2023, it was defective. Hyundai USA was contacted but each time there was a problem and they refused to do anything.
NHTSA complaint #11545651 — an unverified report by a vehicle owner.
SERVICE BRAKES
I BOUGHT MY VEHICLE NEW I 2018 IT ONLY HAS 5,518 MILES THE THE ABS LITE CAME ON I TOOK IT STRAIGHT TO THE DEALER THEY RAN A CHECK ON IT SHOWES THE R R WHEEL BEARING WHEEL ASSEMBLY BAD / IT SHOULD BE WARRANTYED OF TIME IVE HAD FOR 63 1/2 MONTHS IT SHOULD BE CLASSED AS A FACTORY DEFECT /IT HASNT CAUSED ANY PROBLUM BUT WOULD OF HAD I BEEN ON A TRIP IT COULD OF CAUSED AN ACCIDENT THEY GAVE EST TO REPAIR AT 676.44 FOR PARTS AND 289.98 LABOR / A TOTAL OF 966.42
NHTSA complaint #11544069 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. A local dealer was contacted but was unable to service the vehicle for several months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11527238 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11518277 — an unverified report by a vehicle owner.
SERVICE BRAKES
Hyundai levels 1 and level 2 made promises to do fire hazard recall plus fix other warranty issues while still under warranty. they agreed to do all at same time under warranty. now they walk away from the fire hazard recall, reneged on other repairs and sent to Hyundai Escondido which demanded payment in advance for warranty work. The car is nice but have lost confidence in vehicle due to constant reminders to dont drive often and do not park in garage. We have been in fear for over a year and they do nothing. Now they say I have to file a legal case for lemon law and pay the expenses. They promised loaner or rental plus any out of pocket but it was all a lie. They promised to find another repair dealer and again, lied. always saying "we're having difficulty contacting the dealer" then go dark.
NHTSA complaint #11514872 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
NHTSA complaint #11508908 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11498268 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11495322 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Suntrup Hyundai South (5926 S Lindbergh Blvd, St. Louis, MO 63123) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the dealer repaired the vehicle.
NHTSA complaint #11495149 — an unverified report by a vehicle owner.
SERVICE BRAKES
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving approximately 10 MPH and making a right turn, the brakes malfunctioned causing the vehicle to slide off the road hitting a mailbox and stopping in the neighbor's yard. The contact indicated that when depressing the brake pedal, the vehicle began to slide and the pedal became hard when pressed a second time. During the incident, no injuries occurred. The vehicle was pulled from the yard by a tow truck but was still drivable. A police report was filed at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the vehicle was included in the NHTSA Campaign Number 22V810000(Service Brakes, Hydraulic). The failure mileage was 35,000.
NHTSA complaint #11494374 — an unverified report by a vehicle owner.
SERVICE BRAKES
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic for a routine oil change and the accelerator failure was not diagnosed. The contact stated that the vehicle was consuming an excessive amount of oil however, no leaks were found by the independent mechanic. The contact then stated that while driving 35 MPH, the brake pedal was depressed, and the vehicle started to shake with a loud noise. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where engine failure was diagnosed and determined that the engine needed to be repaired or replaced. The contact related the failure to Manufacturer Service Campaign Number: 953. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 68,000.
NHTSA complaint #11493967 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11491987 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11483012 — an unverified report by a vehicle owner.
SERVICE BRAKES
As you can see from the attached Recall Repair Invoice the item was repaired on 6/20/22. My problem is the ABS light and the other problems associated with the repair have come on after 1 month and has stayed on all of this time. I called the dealer to see if the RECALL was a problem and they said the speed sensor in the wheel hub was the problem and may have to replace sensor or the entire hub depending on type of unit with a cost of $300.00 plus or the entire hub unit for $600.00 plus. It appears that the RECALL caused the other problem to make money for the dealer and Hyundai. The problem of bad speed sensor is also in other vehicles and is not unique to Hyundia. A friend with a Kia Sportage had the same problem 2 days after the ABS unit was installed, he had the unit replaced not think it was related to ABS RECALL, he and others I have talked with have had the same problem in a short time after replacement of ABS repair was made. I don't know if this is a safety problem but extension of the ABS RECALL and causing a problem to benefit dealers.
NHTSA complaint #11478975 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was scheduled an appointment by the dealer; however, upon arrival, she was informed that parts were still unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11477622 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000(Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light intermittently flashed on the instrument panel. Additionally, the blind spot feature on the driver’s and passenger’s side mirrors failed to operate as needed. The contact then called the manufacturer and was informed that parts for the recall repair was available. The contact was given an appointment at the dealer and was informed that there were no defects with the ABS module; however, the voltage that controls the module was low. The contact then stated that the ABS warning light returned several days after the repair. The vehicle was then taken to an independent mechanic who informed him that the ABS was defective. The manufacturer was notified of the failure and the contact was informed that the dealer would contact him; however, the contact had not yet heard from the dealer. The vehicle was not repaired. The failure mileage was approximately 61,000.
NHTSA complaint #11477419 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11476259 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the dome light had failed and the air bag warning light would illuminate while there was a passenger seated in the front passenger’s seat. The vehicle was taken to the local dealer but was not diagnosed or repaired. The dealer informed the contact that they could not assist as the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 152,000. Parts distribution disconnect.
NHTSA complaint #11474716 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11472019 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11471887 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11471410 — an unverified report by a vehicle owner.