39 of the 386 complaints about the 2004 Hyundai Santa FE are about the throttle and cruise control — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 69,500 miles.
39
Complaints
5
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
VEHICLE SPEED CONTROL
VEHICLE WAS SOLD WITHOUT TITLE OR DISCLOSURE DEALERSHIP TOOK MONEY REFUSE TO HEAR COMPLAINTS. CONTACT ME AS I AM HANDICAPPED AND HAVE NO TITTLE TRYING TO RETURN VEHICLE IT VEERED TOWARD DITCH AS THE VEHICLE IS INOPERABLE AND DANGEROUS PER DMV
NHTSA complaint #11208686 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ABS TCS TRACKING SYSTEM TURNS OUT WHILE DRIVING
NHTSA complaint #11176011 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2004 HYUNDAI SANTA FE 2.7 LITER ENGINE, HIGH IDLES AT 3,000 RPM ON START UP AND NEVER GOES DOWN EVEN WHEN ENGINE REACHES NORMAL OPERATING TEMPERATURE, AUTOMATIC TRANSMISSION NOT EVEN ACTING RIGHT SINCE THIS PROBLEM STARTED, THIS IS A HAZARD AND CAN CAUSE AN ACCIDENT. THE CAR SHOWS NO ENGINE CODES, OR TRANSMISSION CODES, IT HAS HAD LOWER INTAKE, UPPER INTAKE GASKETS CHANGED, IAC MOTOR CHANGED, THROTTLE POSITION SENSOR CHANGED, TEMPERATURE SENSOR CHANGED, CLEANED THROTTLE BODY BORE WHERE THROTTLE PLATE CLOSES, CHANGED VACUUM HOSES, MADE SURE THROTTLE CABLE AND CRUISE CONTROL CABLE WERE BINDING OR HOLDING THROTTLE OPEN, AND NONE OFF THESE THINGS HAVE HELPED. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM, MANY ACCIDENTS THAT HAVE OCCURRED BECAUSE OF THIS PROBLEM, AND HAVE READ A FORUM THAT SAID HYUNDAI DOES NOT HAVE A FAIL SAFE MODE BUILT INTO THERE COMPUTERS LIKE MOST CARS DO SO THIS KIND OF SITUATION DOES NOT OCCUR. VEHICLE STILL NOT FIXED, AND HYUNDAI NEEDS TO RECALL THIS PROBLEM BEFORE THERE ARE ANY FATALITIES FROM NEGLECT OF A KNOWN PROBLEM.
NHTSA complaint #11093495 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
RECENTLY THE ENGINE THROTTLE STARTED TO REV UP AND WANTING TO ACCELERATEWHEN I AM GOIN VERY VERY SLOW STUCK IN TRAFFIC OR JUST DEIVING UNDER 30 MPH. I WOULD HAVE TO APPLY THE BRAKES VERY HARD AND THAT WOULDN'T WORK SO I WOULD HAVE TO PUT IT INTO NEUTRAL AND WAIT FOR THE THROTTLE TO CALM DOWN. I WENT TO MY MECHANICS AND THEY PUT THE COMPUTER MONITOR ON MY SANTA FE BUT NO CODES CAME UP SHOWING ANY PROBLEMS. THEY CHECKED THE THROTTLE CABLE AND IT WAS FINE. THEY TOLD ME THAT OTHER SANTA FE OWNERS EXPERIENCED THE SAME PROBLEM.
NHTSA complaint #10840201 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING AT 55 MPH, THE GEAR SHIFTER FAILED AND THE VEHICLE ACCELERATED. THE CONTACT HAD TO KEEP HER FOOT ON THE BRAKE PEDAL IN ORDER TO AVOID CRASHING. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
NHTSA complaint #10816532 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHEN I PUT GAS IN MY CAR IT WILL NOT START AFTERWARD. FIRST IT STARTED ONLY WHEN MY CAR WAS TURNED OFF. WHEN I LEFT MY CAR RUNNING IT WAS OK. NOW IT TURNS OFF WHEN MY CAR IS RUNNING ALSO. THE MECHANIC SAID, IT MAY BE A BAD FUEL PUMP, COST $350 TO REPLACE, BUT CAN'T GUARANTEE THIS WILL FIX THE ISSUE. I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE. WHY IS THIS NOT A RECALL?? I GOOGLE IT AND THERE ARE SO MANY PEOPLE WITH SAME PROBLEM. ALSO WITH THE CAR ACCELERATING BY ITSELF. I THOUGHT I WAS CRAZY. I SEE NOW THAT OTHERS ARE HAVING THIS PROBLEM AS WELL. EVERYONE SAID I IMAGINED IT. WHY IS THIS NOT A RECALL?
NHTSA complaint #10807296 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE VEHICLE TRIES TO SLOW DOWN OR ACCELERATE WHILE DRIVING ON CITY STREETS
NHTSA complaint #10789245 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED TO A HIGH RATE OF SPEED WHEN JUST TOUCHING THE GAS PEDAL. THE BRAKE MUST IMMEDIATELY BE ENGAGED TO SLOW THE CAR. ONCE THE CAR IS MOVING THE ACCELERATOR WORKS. WHILE CRUISING THE ENGINE RPM SURGES FORCING THE BRAKES TO BE ENGAGED.THIS IS A DANGEROUS SITUATION IN TRAFFIC. THE PREVIOUS OWNER SAID THE VEHICLE HAS BEEN DOING THIS FOR YEARS AND SHE JUST LIVED WITH IT. IT IS UNSETTLING TO HAVE A VEHICLE SURGE WHENEVER IT WANTS.
NHTSA complaint #10660868 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
AFTER PULLING INTO TRAFFIC, I LIFTED MY FOOT FROM THE ACCELERATOR WHEN I REACHED MY DESIRED SPEED. HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. I APPLIED THE BRAKE, AND THE ENGINE CONTINUED TO REV FOR 1 OR 2 SECONDS. THERE WAS NO ACCIDENT ON THIS OCCASION, BUT IT WAS TERRIFYING, AND I HAD MY CHILD IN THE VEHICLE.
NHTSA complaint #10593533 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DEAR NHTSA - MY SANTA FE HAD A MALFUNCTION AT 65 MPH THAT CAUSES THE CAR TO ABRUPTLY SLOW DOWN AND RUN IN ONLY THIRD GEAR. THIS IS A HUGE DISTRACTION TO THE DRIVER AND COULD EASILY CAUSE AN ACCIDENT. THE CODES ARE P0121 AND P0733 WHICH HAVE TO DO WITH A THROTTLE/ACCELERATOR POSITION SENSOR AND A THIRD GEAR RATIO MISMATCH. I BELIEVE THE WAY THIS WORKS IS THE ACCELERATOR POSITION SENSOR SENDS A SIGNAL TO THE ELECTRONIC THROTTLE SYSTEM MODULE WHICH ACTIVATES AN ETS MOTOR ON THE THROTTLE BODY WHICH OPENS/CLOSES THE THROTTLE BUTTERFLY DAMPER BASED ON A COMPUTED ERROR SIGNAL. UPON RESEARCHING THIS ON HYUNDAI FORUMS IT WAS VERY APPARENT THAT THIS MALFUNCTION IS VERY COMMON AND VERY DANGEROUS. I SEARCHED THE CURRENT RECALLS AND THIS IS NOT ONE OF THE TWO RECALLS I COULD FIND FOR THIS VEHICLE. BUT IN 50% OF THE CASES I READ ABOUT IT APPEARED THAT EITHER THE ACCELERATOR SENSOR OR THROTTLE SENSOR IS A COMMON FAILURE. I REALLY THINK THIS SHOULD BE INVESTIGATED. THERE ARE ALSO SOME OTHER ITEMS THAT CAN CAUSE THESE SENSORS TO SEE THIS MISMATCH AND GIVE THE ENGINE/TRANSMISSION THE FAULT CODE WHICH CAUSES THE CAR TO EITHER GO INTO "LIMP" MODE OR SINGLE GEAR MODE. ALTHOUGH BOTH ARE AT DIFFERENT SPEEDS IT BASICALLY LIMITS THE CAR TO A MAXIMUM RPM AND CAUSES IT TO EITHER RUN IN ONE GEAR OR NOT SHIFT ABOVE A GEAR, FOR EXAMPLE 3RD GEAR INTO OVERDRIVE. THIS SEEMS TO BE A COMMON FAULT THAT IS EXTREMELY DANGEROUS WHEN RUNNING AT OR NEAR HIGHWAY SPEEDS DUE TO THE UNEXPECTED NATURE OF THE EVENT AND THE SPEED CHANGE AND NOISE IT CAN CAUSE THUS SURPRISING THE DRIVER WHICH MAY CAUSE THEM TO STOP OR PULL OVER UNEXPECTEDLY. OTHER MALFUNCTIONS THAT CAN CAUSE THIS ARE MASS AIR FLOW SENSOR, FUEL INJECTOR O-RING FAULTY AND LEAKY INTAKE MANIFOLDS AMONG OTHERS. THIS SERIOUS ISSUE THAT SHOULD BE INVESTIGATED AND REDESIGNED OR REPAIRED ON THESE VEHICLES.
NHTSA complaint #10576819 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
PULLING INTO PARKING SPACE WHEN CAR SUDDENLY ACCELERATED AND WENT UP ONTO A 6 INCH SIDEWALK BARRIER. DRIVERS FOOT WAS FIRMLY ON THE BRAKE BUT CAR ACCELERATED ANYWAY . DRIVER PUT CAR IN NEUTRAL TO KEEP FROM GOING FORWARD AND STOP. VERY VERY SCARY AND THANKFUL NO ONE WAS WALKING IN FRONT OF US.
NHTSA complaint #10572659 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE VEHICLE ACCELERATED TO GREATER SPEEDS. THE CONTACT SHIFTED INTO DRIVE AS THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACT WAS APPLYING THE BRAKE. THE CONTACT IMMEDIATELY SHUT THE ENGINE OFF TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10485411 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHILE IN DRIVE OR REVERSE. ALSO, THE CONTACT STATED THAT MOST TIMES THEY HAVE BEEN ABLE TO STOP THE VEHICLE BUT TWICE HAD MINOR ACCIDENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES AND EACH TIME EITHER THERE WERE NO CODES OR THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 133,000.
NHTSA complaint #10477131 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE RECURRED THREE SEPARATE TIMES. AS A RESULT OF THE FAILURE, THE CONTACT WAS INVOLVED IN A CRASH WHILE IN REVERSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 110,000.
NHTSA complaint #10450501 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
UNINITIATED ACCELERATION WHILE DRIVING, TRYING TO STOP AND IDLING.
NHTSA complaint #10435342 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE SITTING IN TRAFFIC AT A LOCAL GAS STATION, MY 2004 HYUNDAI SANTA FE SURGED TO THE POINT WHERE I COULD BARELY CONTROL THE VEHICLE FROM CRASHING INTO THE CAR IN FRONT OF ME. I IMMEDIATELY PLACED THE CAR IN NEUTRAL AND THE ENGINE SPEED SURGED TO NEARLY 6000 RPM. I TURNED THE VEHICLE OFF. THE CAR WAS ABLE TO BE STARTED AGAIN WITHOUT INCIDENT. THERE WAS NO COLLISION, BUT IT WAS A VERY SCARY AND UNCONTROLLED MANNER FOR THE VEHICLE TO BE OPERATED IN.
NHTSA complaint #10421626 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2004 HYUNDAI SANTA FE HAS SUDDEN ACCELERATION AND SURGING NO TROUBLE LIGHTS ON. DEALERSHIP TOLD ME THE THROTTLE SENSOR HAD TO BE REPLACED, SO WE DID THAT. ABOUT A MONTH LATER, SAME THING HAPPENED. DEALERSHIP REPLACED THROTTLE SENSOR AGAIN, AT NO CHARGE. SAID IF IT HAPPENS AGAIN WE WOULD NEED A NEW THROTTLE BODY. HAPPENED AGAIN, SO HAD THE THROTTLE BODY REPLACED. HAPPENED AGAIN AND WAS TOLD IT WAS WIRING THAT HAD TO DO WITH CRUISE CONTROL. WHICH I NEVER USE. HAPPENED AGAIN TODAY 3/16/2011. NOTIFIED THE DEALERSHIP THAT I WAS DROPPING OFF TONIGHT IN THE NIGHT DROP. I HAVE ALREADY PAID OVER $1000.00 FOR SOMETHING THAT HAS NOT BEEN FIXED. WE WILL SEE WHAT HAPPENS TOMORROW. WE MAXED OUT OUR TOWING WITH AAA, SO MY HUSBAND, WHO WORKS SECOND SHIFT AND HOUR AND HALF AWAY FROM WHERE WE LIVE HAS TO DRIVE IT BACK TO THE DEALERSHIP TONIGHT. IT STARTED TODAY WHEN HE WAS ABOUT 15 MINUTES AWAY FROM WORK. ALSO THIS IS OUR ONLY CAR, AND DEALERSHIP ALWAYS SAYS THEIR LOANER CARS ARE ALL OUT. JUST WANTED THIS DOCUMENTED AND AM PRAYING MY HUSBAND GETS BACK TO THE DEALERSHIP OK.
NHTSA complaint #10390434 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AS SOON AS IT WAS STARTED. SHE WAS ABLE TO RESTART THE VEHICLE THE FOLLOWING DAY YET THE VEHICLE ABNORMALLY ACCELERATED WITH AN UNUSUAL INCREASE IN ENGINE RPM AS SHE DEPRESSED THE BRAKES. THE VEHICLE WOULD NOT STOP AND SHE THEN SHIFTED INTO NEUTRAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED AT THE THROTTLE BODY ASSEMBLY WHICH THE CONTACT WAS ADVISED TO HAVE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
NHTSA complaint #10384873 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I AM NOW AFRAID TO DRIVE MY HYUNDAI SANTE FE. WHILE DRIVING HOME FROM WORK (ABOUT 30 MILES FROM HOME) MY VEHICLE STARTED ACCELERATING RAPIDLY AND SURGING WHEN I WAS TRYING TO KEEP IT FROM LUNGING FORWARD. I HAD TO USE THE EMERGENCY BRAKE AND THE BRAKES TO STOP IT AND THAT STILL DID NOT STOP THE ACCELERATION FROM CONTINUING. I DROVE IT DIRECTLY TO THE SHOP WHERE I WANTED TO HAVE IT FIXED. IT COST OVER $500 TO HAVE A THROTTLE SENSOR REPLACED AND NOW IT'S DOING IT AGAIN? I HAD IT TOWED LAST NIGHT BECAUSE I COULD NOT STOP IT AGAIN WITHOUT ALMOST PUTTING IT IN A DITCH. WHEN IT STOPPED IT THEN STARTED NOT WANTING TO GO AT ALL. THIS IS A DANGEROUS CONDITION FOR SURE WITH THIS VEHICLE. SINCE LAST MONTH WHEN THIS HAPPENED, I HAVE BEE READING LOTS OF INFO FROM OTHER DRIVERS WITH THE SAME ISSUE. HYUNDAI DOES NOT WANT TO GIVE ME ANYTHING FOR THIS DANGEROUS REPAIR AS THEY DON'T WANT TO ADMIT ANY FAULT.
NHTSA complaint #10369376 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH SHE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP UNTIL CRASHING INTO ANOTHER VEHICLE. AFTER CRASHING, SHE SHIFTED THE VEHICLE INTO PARK. ONCE THE VEHICLE WAS IN PARK THE ENGINE BEGAN TO EXHIBIT AN ABNORMAL INCREASE IN RPMS AND THE ENGINE ROARED EXTREMELY LOUDLY UNTIL SHE REMOVED THE KEY OUT OF THE IGNITION. THE POLICE APPEARED ON THE SCENE BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,600.
NHTSA complaint #10362615 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING THE VEHICLE AT ANY SPEED, IT ACCELERATED ON ITS OWN. OCCASIONALLY WHEN THE VEHICLE CAME TO A COMPLETE STOP THE VEHICLE ACCELERATED MORE RAPIDLY. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKES MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE FAILURE BEGAN WHEN THE HEAT OR THE AIR CONDITIONER WAS TURNED ON. THE DEALER REPLACED ONE OF THE SENSORS; HOWEVER, THE ACCELERATION CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000. UPDATED 05/10/10 *BF UPDATED 05/12/10.
NHTSA complaint #10320642 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHENEVER THE CONTACT ACCELERATES FROM A STOP, THE VEHICLE SURGES FORWARD RAPIDLY. HE MUST IMMEDIATELY APPLY THE BRAKES. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 66,963 AND FAILURE MILEAGE WAS 5,000.
NHTSA complaint #10230826 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL:CRUISE CONTROL
2004 HYUNDAI SANTA FE WITH BRAKE FAILURE. CONSUMER STATES THAT HYUNDAI HAS NOT COME UP WITH A REASON WHY THIS FAILURE HAS OCCURRED. CONSUMER BARELY MISSED AN ACCIDENT BY APPLYING THE EMERGENCY BRAKE AND SLIDING TO A STOP. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE ABS, HOWEVER HIS VEHICLE WAS NOT INCLUDED THE RECALL. THE DEALER SUGGESTED ALL TYPES OF SCENARIO'S FOR THE BRAKE FAILURE. THE CONSUMER SUSPECTED THERE MAY BE A DEFECT IN THE ABS. THE CONSUMER STATED THE BRAKES WERE APPLIED AND SLOWING THE VEHICLE NORMALLY WHEN THEY SUDDENLY DISENGAGED. THE CONSUMER STATED HE WAS UNABLE TO DISENGAGE THE CRUISE CONTROL SYSTEM BY DEPRESSING THE BRAKE PEDAL, AND THE VEHICLE CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS MANUALLY DISENGAGED BY PRESSING THE CRUISE CONTROL OFF BUTTON AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES FAILED TO DISENGAGE THE SYSTEM.
NHTSA complaint #10218305 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE IDLING, THE VEHICLE KEPT MOVING ALMOST HITTING A PEDESTRIAN. THE FAILURE OCCURS INTERMITTENTLY WHEN MERGING INTO TRAFFIC OR AT A TRAFFIC LIGHT. THE CURRENT AND FAILURE MILEAGES WERE 11,600. THE CONSUMER EXPERICED SUDDEN ACCELERATION WHILE HER FOOT WAS ON THE BRAKE. UPDATED 11/06/07.
NHTSA complaint #10205962 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THERE IS A SAFETY DEFECT (THE VEHICLE LUNGES FORWARD WHEN THE GAS PEDAL IS LIGHTLY DEPRESSED) WITH OUR 2004 HYUNDAI SANTE FE WHICH WE HAVE REPORTED TO POHANKA, 5200 JEFFERSON DAVIS HIGHWAY, FREDERICKSBURG, VA 22408 ON MORE THAN THREE OCCASIONS: DATEINVOICE NO.DEALER COMMENT OCTOBER 6, 2005353592CAUSE: C40, 39106F00 PCM REPROGRAMMING (04-36-012) MARCH 6, 2006364047OPERATING PER SPECIFICATIONS APRIL 20, 2006367165COULD NOT DUPLICATE THE CONCERN THE REPROGRAMMING DONE IN 2005 SEEMED TO HELP FOR ABOUT A MONTH. SINCE THAT TIME THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. WE THINK THE VEHICLE IS UNSAFE TO OPERATE BECAUSE IT CAN RAPIDLY ACCELERATE WITHOUT WARNING. *NM UPDATED 12/15/06.
NHTSA complaint #10174183 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
LAST WEEK, MY HUSBAND WAS SLOWLY PULLING OUT OF A PARKING LOT AND WAS APPLYING THE BRAKES AS A GROUP OF PEOPLE PASSED IN FRONT OF HIM. THE VEHICLE SPONTANEOUSLY LURCHED FORWARD AND REVVED TO 4-5,000 RPM. MY HUSBAND WAS STANDING ON THE BRAKES BUT THE VEHICLE CONTINUED TO MOVE FORWARD; THE PASSENGER TURNED THE CAR OFF AT WHICH POINT THE VEHICLE STOPPED GOING FORWARD--THE PEOPLE IN FRONT OF THE VEHICLE BARELY ESCAPED BEING RUN OVER BY OUR SANTA FE. NEEDLESS TO SAY, THIS IS AN UNSAFE VEHICLE FOR ALL INVOLVED--DRIVER, PASSENGERS, OTHER CARS, PEDESTRIANS, ETC. WE WERE 100 MILES AWAY FROM HOME ON VACATION AND HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHERE WE BOUGHT THE VEHICLE. THAT DEALERSHIP (PORTER CHEVROLET/HYUNDAI, NEWARK, DELAWARE) HAS HAD THE VEHICLE FOR OVER A WEEK AND IS TELLING US THAT NO CODES ARE APPEARING AND THEY CAN DO NOTHING TO FURTHER INVESTIGATE AND/OR CORRECT THE PROBLEM.
NHTSA complaint #10166096 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE 1ST -DEC. 23 2004. MY HUSBAND AND I WAS TRAVELING ON THE INTERSTATE AND THE CAR BEGAN TO SLOW DOWN. MY HUSBAND PULLED TO THE SIDE OF THE ROAD AND THERE WAS SMOKE COMING FROM THE BRAKES. AFTER GETTING OUT AND INSPECTING FOR PROBLEMS WE GOT BACK IN THE CAR AND ATTEMPTED TO PROCEED FORWARD AND THE CAR WOULD NOT MOVE. WE CALLED THE TOW TRUCK. BY THE TIME CAR GOT TO THE SERVICE DEPARTMENT, THEY WERE ABLE TO DRIVE THE VEHICLE. WHEN THEY DID THEIR INSPECTION, THEY COULD NOT FIND ANY PROBLEMS. WE WENT A WEEK LATER AND PICK THE CAR UP AND DROVE AWAY. WITHIN 2 WEEKS, A SIMILAR PROBLEM AROSE, BUT THE CAR WAS STILL DRIVABLE; THEREFORE WE DID NOT TAKE IT IN, BUT DID CALL TO INFORM THE DEALERSHIP OF THE PROBLEM. IN FEBRUARY 2006, THE PROBLEM CAME AGAIN AND THE CAR HAD TO BE TOWED TO THE NEAREST DEALER. INITIALLY THERE WAS NO PROBLEM FOUND, BUT I REQUESTED THEY CHECK THE BRAKES AND IT WAS A FAULTY MASTER CYLINDER. THIS WAS REPLACED. WITHIN 2 MONTHS, WE WERE PULLING FROM THE DRIVEWAY AND IT APPEARED MY HUSBAND HAD MISTAKENLY PUT HIS FOOT ON THE GAS, HOWEVER WE WERE SURE IT WAS THE BRAKES AND THE ENGINE REVVED UP AND CONTINUED TO MOVE FORWARD. WE CALLED AND REPORTED AND THEY SAID WE COULD BRING IT IN FOR SERVICE., HOWEVER THEY RELY ON THE COMPUTER TO INDICATE THE PROBLEM. NO PROBLEM EXISTED BASED ON THE COMPUTER. AS RECENT AS SATURDAY, APRIL 8, 2006, MY SON AND I WAS DRIVING AND I WAS PULLING BEHIND A LINE OF CARS THAT WERE STOPPING AT A STOP LIGHT AND THE ENGINE REVVED AS I PUT MY FOOT ON THE BRAKES. THE CAR DID NOT STOP UNTIL I QUICKLY PUT IT IN PARK. WE TOOK THE CAR IN TODAY, MONDAY, APRIL 10 AND AGAIN, NO PROBLEM BEING FOUND. I CALLED THE HYUNDAI CUSTOMER SERVICE, WHO IS INVESTIGATING THE INCIDENT. MY CONCERN IS THAT WE KNOW THAT THERE IS A PROBLEM, BUT SINCE WE NOW RELY SOLELY ON COMPUTER TO LOCATE PROBLEMS WE MAY NEVER GET THE PROBLEM SOLVED. I HOPE IT DOESN'T TAKE AN ACCIDENT TO GET THIS PROBLEM RESOLVED.
NHTSA complaint #10155002 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED 2004 HYUNDAI SANTA FE WAS EXPERIENCING SUDDEN ACCELERATION. THE DRIVER WAS AT A RED LIGHT, WITH ONE FOOT ON THE BRAKE, AND THE CAR ACCELERATED. THIS HAPPENED ON TWO OTHER OCCASIONS. THE CONTACT TOOK THE CAR TO THE DEALERSHIP THREE TIMES. THEY ADJUSTED THE THROTTLE CABLE AND FLUSHED THE COMPUTER. THE PROBLEM RECURRED. THE CONTACT HAS NOT BEEN IN CONTACT WITH HYUNDAI AS OF NOW. THIS HAPPENED WHEN STOPPING OR SLOWLY MOVING AS INCHING UP TO A STOP SIGN.
NHTSA complaint #10139410 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2004 HYUNDAI - SANTA FE, CAR SURGES TO FULL THROTTLE AND GOES THROUGH RED LIGHTS OR STOPS SIGNS, SURGE IS SO GREAT IT TAKES ACROSS 4 LANES OF TRAFFIC, DRIVER IS STANDING ON THE BRAKE AT THE TIME HAS HAPPENED X3, VIN IS[XXX]. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10139427 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
PUT FOOT ON BRAKE AT LOW SPEED, VEHICLE SUDDENLY ACCELLERATED. HELD FOOT ON BRAKE TO KEEP FROM COLLIDING WITH OTHER VEHICLE IN FRONT. JAMMED LEVER IN NEUTRAL, TAC WENT TO 3000 RPM FOR 5 SECONDS, THEN BACK TO NORMAL IDLE. CHECK ENGINE LIGHT CAME ON BEFORE THAT AND WENT OFF NEXT DAY. THIS INCIDENT HAPPENED 4 TIMES OVER 3 MONTHS. VEHICLE HAS HAD ECM REPROGRAMMED AT DEALER FOR 3 "BUMP FROM BEHIND" INCIDENTS PREVIOUSLY.
NHTSA complaint #10112605 — an unverified report by a vehicle owner.