Owners have filed 386 complaints
about the 2004 Hyundai Santa FE with NHTSA between 2003 and 2023.
The largest single group is the suspension.
Across this model's run it ranks 12 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Hyundai Santa FE. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Hyundai Santa FE
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
165.1%
1,000 – 9,999 miles
227.0%
10,000 – 24,999 miles
237.3%
25,000 – 49,999 miles
3410.8%
50,000 – 74,999 miles
6420.3%
75,000 – 99,999 miles
4213.3%
100,000 – 149,999 miles
6520.6%
150,000+ miles
5015.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2003peak 15Dec 2023
Recalls on the 2004 Hyundai Santa FE
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V435000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Hyundai Motor Company (Hyundai) is recalling certain model Year 2001-2006 Santa Fe vehicles manufactured from March 31, 2000, through February 15, 2006, that are registered and operated, or which were originally sold and registered, in the following 20 salt belt" states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. The affected vehicles may experience front coil spring corrosion from road salt, causing the coil spring to fracture and make contact with the tire.
Risk: If the front coil spring fractures due to corrosion it could cause the coil spring to make contact with the tire, possibly puncturing the tire and increasing the risk of a vehicle crash.
04V131000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.5 LITER V-6 ENGINES, 4-WHEEL DRIVE AND ANTILOCK BRAKING SYSTEMS (ABS), IF THE BRAKE PEDAL IS DEPRESSED AT SPEEDS BETWEEN 3 AND 12 MPH WHEN THE BRAKE PAD FRICTION SURFACES ARE WET, A VIBRATION MAY OCCUR BETWEEN THE BRAKE DISCS AND PADS CAUSING ABS SENSOR ELECTRONIC SIGNAL NOISE TO DEVELOP. AT SPEEDS BELOW 5 MPH, THE ABS SENSOR SIGNAL NOISE MAY CAUSE THE ABS ELECTRONIC CONTROL UNIT (ECU) TO ACTIVATE THE ABS, EXTENDING THE STOPPING DISTANCE.
Risk: IF AN EXTENDED STOPPING DISTANCE OCCURS, IT COULD RESULT IN A CRASH.
03V520000
EQUIPMENT:OTHER:LABELS
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Risk: THE TIRE PRESSURE LABELS DO NOT CONTAIN THE INFORMATION REQUIRED BY THE STANDARD.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201432257,794 units in Canada
Suspension
On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and replace coil springs as necessary. Additionally, a spring guide will be installed to prevent the coil spring from contacting the tire.
Recall 2004104671 units in Canada
Brakes
On certain vehicles equipped with a 3.5L V6 engine, 4wd and ABS, if the brake pedal is depressed at speeds between 5 and 20 km/h when the brake pad friction surfaces are wet, a condition called creep vibration may occur between the brake disc and pad. The ABS Electronic Control Unit may misinterpret the ABS sensor signal noise as indicating that the speed is above 7 km/h, causing it to activate the ABS, extending the stopping distance. Correction: Dealer will reprogram the ABS ECU.
Recall 200332628,660 units in Canada
Label
On certain vehicles, the wheel rims and the tire pressure labels do not comply with CMVSS 120. The rims do not contain the required markings and the tire pressure labels do not contain the rim size. Correction: Hyundai will provide owners with a corrected tire pressure label. Since the non-compliant wheel rims do not pose any safety risk, no corrective action is required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 37,000 milesCanton, GACrash
POWER TRAIN
The contact owns a 2004 Hyundai Santa Fe. The contact stated that on six separate occasions, the vehicle had independently accelerated without warning. On one occasion, the vehicle had accelerated through a red light with the brake pedal depressed to the floorboard. On a separate occasion, the vehicle accelerated through the contact's garage door upon entering the driveway. The air bags did not deploy and no injuries were reported. A police report was not filed; the garage door was replaced after the crash. The vehicle was taken to an independent mechanic who could not determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000
NHTSA complaint #11558733 — an unverified report by a vehicle owner.
Broken Arrow, OKFire
ENGINE
In transit, it began smoking and the engine light came on. After pulling to the side, flames erupted and it became fully engulfed, followed by a small explosion. The vehicle and it’s contents were a total loss.
NHTSA complaint #11548969 — an unverified report by a vehicle owner.
at 150,000 milesRichmond, CACrash1 injured
SERVICE BRAKES
The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.
NHTSA complaint #11524781 — an unverified report by a vehicle owner.
Hiram, GAFire
SERVICE BRAKES
driving in the rain hit brakes they locked up
NHTSA complaint #11430564 — an unverified report by a vehicle owner.
at 260,000 milesShelby, ALFire
UNKNOWN OR OTHER
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
NHTSA complaint #11387389 — an unverified report by a vehicle owner.
at 260,000 milesShelby, ALFire
ELECTRICAL SYSTEM
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
NHTSA complaint #11387389 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 37,000 milesCanton, GACrash
POWER TRAIN
The contact owns a 2004 Hyundai Santa Fe. The contact stated that on six separate occasions, the vehicle had independently accelerated without warning. On one occasion, the vehicle had accelerated through a red light with the brake pedal depressed to the floorboard. On a separate occasion, the vehicle accelerated through the contact's garage door upon entering the driveway. The air bags did not deploy and no injuries were reported. A police report was not filed; the garage door was replaced after the crash. The vehicle was taken to an independent mechanic who could not determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 37,000
NHTSA complaint #11558733 — an unverified report by a vehicle owner.
Broken Arrow, OKFire
ENGINE
In transit, it began smoking and the engine light came on. After pulling to the side, flames erupted and it became fully engulfed, followed by a small explosion. The vehicle and it’s contents were a total loss.
NHTSA complaint #11548969 — an unverified report by a vehicle owner.
at 150,000 milesRichmond, CACrash1 injured
SERVICE BRAKES
The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.
NHTSA complaint #11524781 — an unverified report by a vehicle owner.
Hiram, GAFire
SERVICE BRAKES
driving in the rain hit brakes they locked up
NHTSA complaint #11430564 — an unverified report by a vehicle owner.
Dayton, OH
FUEL/PROPULSION SYSTEM
This was a recall for hundai santa fe vehicles from 2001-2006. For unknown reasons I was not aware of recall. It was for 15 years or 150 miles. It is a danger as my car leaks gas. I am at 135,000 miles. But my car is a 2004. I purchased the vehicle in the last 2 years. I believe the recall should extend till the repair is complete for the reasons as follows. 1. it can explode. 2. it is a polluter 3. Hyundai acknowledges it as faulty equipment. 4. Corporations must be resonsible or they are irresponsible. 5. Cars are expensive they must maintain as least minimum safety requirements.
NHTSA complaint #11420393 — an unverified report by a vehicle owner.
at 260,000 milesShelby, ALFire
UNKNOWN OR OTHER
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
NHTSA complaint #11387389 — an unverified report by a vehicle owner.
at 260,000 milesShelby, ALFire
ELECTRICAL SYSTEM
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
NHTSA complaint #11387389 — an unverified report by a vehicle owner.
at 260,000 milesShelby, ALFire
ENGINE
LAST NIGHT MY MOTHERS 2004 HYUNDAI SANTA FE CAUGHT FIRE THE CAR HAD BEEN PARKED FOR HOURS, THE KEYS WERE NOT IN THE CAR IT WAS COMPLETELY OFF. IT MADE ABSOLUTELY NO SINCE UNTILL I DONE SOME RESEARCH AND SEEN THE LAWSUIT FOR THIS SAME THING AND I WONDERED WHY THIS MODEL WAS NOT INCLUDED. I ALSO SEEN MULTIPLE PEOPLE WONDERING THE SAME THING ABOUT THEIR 2004 HYUNDAI SANTA FE. MY FATHER WAS THE ONLY ONE IAT THE HOUSE AND IN THE HOUSE HE COULD HAVE LOST HIS LIFE AND EVERYTHING THEY OWN THE ONLY WAY HE KNEW IT WAS ON FIRE WAS A NEIGHBOR SAW AND STARTED SCREAMING AND STARTED BACKING UP TO THE VEHICLE TO PULL IT AWAY FROM THE HOUSE A POLICE REPORT WAS MADE BUT WHAT IS SHE SUPPOSED TO DO FOR A VEHICLE? WHEN NO ONE EVEN STARTED THE FIRE.
NHTSA complaint #11387389 — an unverified report by a vehicle owner.
at 125,000 milesGlendale, AZ
ENGINE
I HAVE A 2004 HYUNDIA SANTA FE AND THE ENGINE STARTED WITH LOUD KNOCKING SOUNDS IN MY DRIVEWAY. I HAD IT TOLL TO AVONDALE EARNHARDT HYUNDIA'S DEALERSHIP. THE DIAGOSTIC WAS "FOUND ENGINE KNOCK CAN BE HEARD AT BOTTOM END OF ENGINE. FAILURE IN ROD BEARINGS IS CAUSING EXCESSIVE NOISE IN BOTTOM END. ENGINE REQUIRED" REPLACEMENT. THE CAR HAS 125,000 MILES WHICH EXCEEDS THE 100,000 POWERTRAIN WARRANTY. HOWEVER, MY ENGINE FAILURE IS THE SAME AS THE CURRENT "ENGINE FAILURE RECALLS (THETA II ENGINES) CAUSED BY MANUFACTURING PROCESSES. EXCEPT THE 2004 HYUNDIA SANTA FE WAS NOT INCLUDED ON THE RECALL LIST. I SPOKE AND SUBMITTED TWICE A COMPLIANT TO HYUNDIA CUSTOMER CARE DEPARTMENT TO REPLACE MY ENGINE AND WAS DENIED AN ENGINE REPLACEMENT. I HAVE BEEN WITHOUT A CAR SINCE NOVEMBER 20, 2020. TODAY, CUSTOMER CARE DEPARTMENT NOTIFIED ME BY PHONE OF THE SECOND REJECTION. I AM AN ELDERLY WOMAN AND RETIRED, SO FINANCES ARE LIMITED. I FEEL THAT THE ENGINE SHOULD BE REPLACED BECAUSE THAT THE "FAIR THING TO DO". THE ENGINE SHOULD NOT HAVE FAILED SO EARLY IN ITS LIFE-CYCLE. I WOULD APPRECIATE YOUR REVIEW AND A SOLUTION TO THIS PROBLEM. PERHAPS A RECALL ON MY VEHICLE.
NHTSA complaint #11383023 — an unverified report by a vehicle owner.
at 119,000 milesSalt Lake City, UT
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
NHTSA complaint #11317301 — an unverified report by a vehicle owner.
at 73,536 milesSterling, VA
SUSPENSION
IT HAD 124 RECALL NHTSA 14V43500 I CALL HYUNDAI OFF GOVERNMENT SITE TOLD THEM ABOUT 124 AND BROKEN SPRING THEY SET UP APPOINTMENT SO THEY ONLY PUT ON BRACKETS BUT NO SPRING WANTED $1004 FOR THE STRUT SPRING ON THEY TOLD ME ON CALL CENTER THEY REPLACE SPRING AS IT SAID ON NHTSA SITE THEY WOULD NOT DO IT CALL BACK TO HYUNDIA AS NUMBER ON GOVERNMENT SITE THEY MADE A CASE NUMBER 16604156 AMBER AT 714 594 1764 SHE SAID SPRING WAS NOT IN RECALL I SEND PICTURE OF IT BEFORE UP THERE TO DEALER SHE HAD NO CLUE WHAT WAS SO I DONT WHO RIGHT ON RECALL SHE SAID GOVERNMENT NHTSA SITE ARE NOT CORRECT BROWN LEESBURG HYUNDAI LEESBURG VA 20176
NHTSA complaint #11296864 — an unverified report by a vehicle owner.
at 133,673 milesLarsen, WI
FUEL/PROPULSION SYSTEM
BOUGHT AN USED 2004 SANTA FE IN AUGUST FROM A DEALER. TWO WEEKS AGO I STARTED NOTICING A STRONG SMELL OF GAS AROUND MY VEHICLE AND LAST WEEK I BEGAN SEEING A SMALL DISCOLORED AREA ON THE CEMENT IN THE GARAGE. MOM CHECKED MY VEHICLE AND FOUND THAT THE MY FUEL TANK IS LEAKING. THE DISCOLORATION OF THE CEMENT UNDER MY VEHICLE IS IN FACT LEAKING GAS. TANK IS CORRODED AND I WILL NEED A NEW TANK INSTALLED.
NHTSA complaint #11271416 — an unverified report by a vehicle owner.
at 89,000 milesPhiladelphia, PA
SUSPENSION
I JUST GOT IT A FEW MONTHS AGO AND HAPPENED TO LOOK UP RECALLS,AND SEEN 3 I TOOK IT TO A HYUNDAI DEALERSHIP AND THEY SAID THERE WERE JUST 2 BUT ONE WAS SUSPENSION AND THEY HAVEN'T CALLED ME ABOUT IT IN AROUND A MONTH NOWB
NHTSA complaint #11270897 — an unverified report by a vehicle owner.
at 45,000 milesSAN Jose, CA
AIR BAGS
MY AIR SBAG LIGHT IS ALWAYS ON. IT WON'T TURN OFF.I DON'T IF IT IS A PROBLEM WITH MY AIR BAGS OR JUST THE LIGHT.IT HAS BEEN THIS WAY FOR YEARS.THERE WAS NOT REASON FOR IT TO TURN ON. I'VE NEVER HAD AN ACCIDENT,SO I DON'T IF IT WILL WORK WHEN NEEDED. I DON'T THINK I SHOULD FOR IT. I THINK THIS A MALFUNCTION AND SHOULD CHECKED BY A DEALER AT NO COST.
NHTSA complaint #11256061 — an unverified report by a vehicle owner.
at 196,000 milesMadisonville, LA
AIR BAGS
AIR BAG LIGHT KEEP ON THIS VEHICLE 15 YEARS OLD BRAKES ALSO NOT LIKE USE TO BE I AM OWN THIS SUV LAST 15 YEARS I NEED YOUR HELP AND SUPPORT I AM WORRY NEED TO BE FIXED FOE MY SAFETY [XXX] OWNER, C [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11246188 — an unverified report by a vehicle owner.
at 196,000 milesMadisonville, LA
WHEELS
AIR BAG LIGHT KEEP ON THIS VEHICLE 15 YEARS OLD BRAKES ALSO NOT LIKE USE TO BE I AM OWN THIS SUV LAST 15 YEARS I NEED YOUR HELP AND SUPPORT I AM WORRY NEED TO BE FIXED FOE MY SAFETY [XXX] OWNER, C [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11246188 — an unverified report by a vehicle owner.
at 196,000 milesMadisonville, LA
SERVICE BRAKES
AIR BAG LIGHT KEEP ON THIS VEHICLE 15 YEARS OLD BRAKES ALSO NOT LIKE USE TO BE I AM OWN THIS SUV LAST 15 YEARS I NEED YOUR HELP AND SUPPORT I AM WORRY NEED TO BE FIXED FOE MY SAFETY [XXX] OWNER, C [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11246188 — an unverified report by a vehicle owner.
at 141,560 milesWilmington, DE
VEHICLE SPEED CONTROL
VEHICLE WAS SOLD WITHOUT TITLE OR DISCLOSURE DEALERSHIP TOOK MONEY REFUSE TO HEAR COMPLAINTS. CONTACT ME AS I AM HANDICAPPED AND HAVE NO TITTLE TRYING TO RETURN VEHICLE IT VEERED TOWARD DITCH AS THE VEHICLE IS INOPERABLE AND DANGEROUS PER DMV
NHTSA complaint #11208686 — an unverified report by a vehicle owner.
at 141,560 milesWilmington, DE
WHEELS
VEHICLE WAS SOLD WITHOUT TITLE OR DISCLOSURE DEALERSHIP TOOK MONEY REFUSE TO HEAR COMPLAINTS. CONTACT ME AS I AM HANDICAPPED AND HAVE NO TITTLE TRYING TO RETURN VEHICLE IT VEERED TOWARD DITCH AS THE VEHICLE IS INOPERABLE AND DANGEROUS PER DMV
NHTSA complaint #11208686 — an unverified report by a vehicle owner.
at 141,560 milesWilmington, DE
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WAS SOLD WITHOUT TITLE OR DISCLOSURE DEALERSHIP TOOK MONEY REFUSE TO HEAR COMPLAINTS. CONTACT ME AS I AM HANDICAPPED AND HAVE NO TITTLE TRYING TO RETURN VEHICLE IT VEERED TOWARD DITCH AS THE VEHICLE IS INOPERABLE AND DANGEROUS PER DMV
NHTSA complaint #11208686 — an unverified report by a vehicle owner.
at 140,000 milesColumbia, MO
AIR BAGS
AIR BAG WARNING LIGHT WOULD COME ON DURING THE MORNING DRIVE THEN SHUT OFF NEXT TIME THE CAR WAS STARTED. ON/OFF PERODICALLY FOR ABOUT A WEEK. NOW THE AIR BAG WARNING LIGHT IS ON ALL THE TIME. A GLIMSPE ONLINE HINT SIMLAR OWNERS HAVEING THE SAME PROBLEM AND THEY ARE SAYING IT HAS SOMETHING TO DO WITH THE WIRING.
NHTSA complaint #11197037 — an unverified report by a vehicle owner.
Orlando, FL
UNKNOWN OR OTHER
THE VEHICLE KEEPS WON'T START AFTER PUMPING GAS. IT TAKES AWHILE, AND STALLS. EVEN STALLED WHILE DRIVING, WHICH TERRIFIES ME. I DON'T WANT TO BE OUT ON THE HIGHWAY POSSIBLY RISKING AN ACCIDENT. I WENT TO PEPBOYS AND SPENT $1800 ON TRYING TO FIGURE OUT WHAT THE PROBLEM WAS, AND ITS STILL DOING THE SAME THING. IT HAPPENED MORE THAN ONCE, AND CONTINUES TO HAPPEN.
NHTSA complaint #11193245 — an unverified report by a vehicle owner.
at 157,713 milesEagan, MN
SUSPENSION
THIS WAS COVERED BY HYUNDIA RECALL CAMPAIGN 124. I FILLED UNDER CASE # 9878948. SPRING REPAIR 2/12/14, SOLD CAR 4/5/14, RECALL 2/4/15. THEY ONLY WOULD PAY FOR $318 OF THE $917 TOTAL REPAIR AND SAID IT HAS TO GO TO A HYUNDIA DEALERSHIP. THEY REFUSED TO PAY FOR THE SENSERS, STRUT MOUNTS , SWAY BAR LINK ETC PER THE INVOICE. I CONTACTED THE PERSON I SOLD IT TO AND MADE A DEALER APPMT BUT THEY DIDN'T SHOW. HYUNDIA CONSUMER AFFAIRS 800-633-5151 TOLD ME TO FILE A DISPUTE WITH BBB AUTOLINE WHICH I DID UNDER CASE # HYU1713624. THEY NEVER RESPONDED. BBB AUTOLINE NOW SAYS THAT THEY DON'T HANDLE RECALLS DISPUTES BUT YOU DO. I JUST TALKED TO THEM AND THEY REFERRED ME TO YOU. WITHOUT EVER TALKING TO ME, WHILE I WAS TRYING TO GET THE CAR INTO A DEALER AND WAITING FOR THE BBB AUTOLINE RESPONSE HYUNDIA CLOSED OUT THE CASE. IRONICALLY HYUNDIA WOULD HAVE REPLACED BOTH SPRINGS WITH OEM, ALL OTHER DAMAGED PARTS AND ANY DAMAGED TIRES PER THEIR RECALL. IT WOULD HAVE COST THEM 2X AS MUCH AS THE $917. THEY WOULDN'T EVEN CALL MY MECHANIC WHO THE LOCAL HYUNDIA DEALER ACKNOWLEDGED AS REPUTABLE. IN OUR CASE, THE BROKEN SPRING BENT THE STRUT, DAMAGED THE SWAY BAR AND TORE THE ABS SENSOR WIRE. THE LANGUAGE IN THE RECALL INFORMATION ACTUALLY CALLS FOR THE DEALER TO REPLACE INSTALLED NON-OEM STRUTS WITH OEM STRUTS SO THE NEW BRACKET WILL FIT PROPERLY. GIVEN THIS, I AM SURPRISED THAT YOU CHOSE NOT TO PAY FOR THE COST OF THE ONE STRUT AND MOUNT ($62.1 6 +$135.88) & REPAIR ($37.20) AND THE SPRING REPAIR ($37.20). LIKEWISE HYUNDIA CHOSE NOT TO PAY FOR THE DAMAGED ABS SENSOR ($175.94) AND ITS REPAIR ($55.80). IN MINNESOTA, LIKE MOST STATES, PARTS ARE SUBJECT TO SALES TAX OF 7.125%. IN THIS CASE IT ADDED UP TO ($45.25) WHICH HYUNDIA CHOSE NOT TO PAY. LIKEWISE HYUNDIA CHOOSE NOT TO PAY THE SHOP SUPPLIES ($13.18) AND THE ENVIRONMENTAL FEE ($4.93) WHICH ARE PRETTY TYPICAL.
NHTSA complaint #11186631 — an unverified report by a vehicle owner.
at 118,000 milesEnfield, CT
VEHICLE SPEED CONTROL
ABS TCS TRACKING SYSTEM TURNS OUT WHILE DRIVING
NHTSA complaint #11176011 — an unverified report by a vehicle owner.
at 118,000 milesEnfield, CT
SUSPENSION
ABS TCS TRACKING SYSTEM TURNS OUT WHILE DRIVING
NHTSA complaint #11176011 — an unverified report by a vehicle owner.