2007 Hyundai Santa FE airbag problems

AIR BAGS

The Dealer at Selma Hyundai (2505 Highland Ave. Selma, Ca. 93662) was unable to complete the the recall. Dealer stated “unable to complete PODS update attempted multiple times. Current Scan tool does not support hook-up to cables and option is to update no present. Air bag light due to PODS (passenger occupant ECU) fault with loss of calibration. Scan tool will not communicate with passenger seat module.” “No repair at this time.”

NHTSA complaint #11541056 — an unverified report by a vehicle owner.

AIR BAGS

My car has active recalls for the brake switch (prevents brake lights from working properly) and systems related to proper airbag deployment. In addition, there is a service recall (it doesn't show in your database, but it is Hyundai Service Campaign 936 [XXX] ) related to the valve gasket literally dumping oil out to the point that it destroys the alternator - it destroyed my AC Compressor, too! That's not the main point of this, but it's relevant in general. I have been attempting to schedule an appointment to get these issues resolved, but all local dealers tell me the recalls have "expired" and refuse to even look at the car. Some legitimately stop answering the phone when I call at this point, it just rings forever. The online tool to make an appointment from the official Hyundai site has you pick a time to bring the car in, but the dealers to not allot any slots to this so none are available to select. I contacted Hyundai Corporate Customer Service to resolve this, and was told I'd need to "continue trying to work with the dealers." It was no help at all. I am trying to fix the issues myself - my car is currently half-assembled in my garage, and I am technically proficient (I hope!), but it seems ridiculous to be denied service for active safety recalls - and keep in mind, I am only trying to do it myself because the dealers refuse to and I don't want to die in a fiery car crash. I shouldn't be forced to do this. Oh, in addition - Hyundai won't reimburse me for the repairs (I bought my own alternator/compressor once work was refused)... because they aren't being done at a dealership! It'd be hilarious if it wasn't so scummy. Thank you for any help you can offer. I am legitimately losing my mind at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11539042 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2007 Hyundai Santa Fe. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 212,000.

NHTSA complaint #11522795 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT CAME ON FOR NO REASON KNOWN TO ME. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT NEED TO BE REPLACED. ITS THE PASSENGER SIDE AIRBAG

NHTSA complaint #11343431 — an unverified report by a vehicle owner.

AIR BAGS

I WOULD LIKE TO HAVE THE VEHICLE REMOVED AND COMPENSATE THE VALUE TO PREVENT LOSS OF MY HUMAN LIFE OR OF ANOTHER PERSON

NHTSA complaint #11337984 — an unverified report by a vehicle owner.

AIR BAGS

BOUGHT CAR AIRBAG WARNING CAME ON. NOTIFIED DEALER SAYS NOT RECALL. WHEN IN FACT AIR BAG HAS PROBLEM.

NHTSA complaint #11244754 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I WAS JUST MADE AWARE OF THE AIRBAG RECALL. EVER SINCE I'VE HAD THIS VEHICLE, 7+ YEARS, THE AIRBAG WARNING LIGHT STAYS ON. FOR THE FIRST FEW YEARS I TOOK IT TO THE DEALER SERVICE JUST BEFORE INSPECTION BY THE STATE OF NJ SO IT COULD PASS INSPECTION BUT IT ALWAYS CAME BACK ON A WEEK OR SO LATER. IT HAS REMAINED ON FOR ALL THESE YEARS WHEN STATIONARY & MOVING BUT I PUT IN A DATE SEVERAL YEARS AGO APPROXIMATING WHEN IT FIRST HAPPENED. I'M SURE WHEN I TRADE IT IN THIS YEAR, IT WILL CAUSE THE TRADE-VALUE TO BE LOWER.

NHTSA complaint #11204277 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: AIR BAG LIGHT STAYS ILLUMINATED. SEVERAL YEARS OF SANTA FE HAVE BEEN RECALLED. WHEN CHECKING MY VIN, NO RECALL APPEARS. IT'S THE SAME PROBLEM AS THE OTHER YEARS.

NHTSA complaint #11186227 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL : I WOULD LIKE TO KNOW WHY MY AIRBAGS DO NOT NEED TO BE REPLACED OR ARE NOT LISTED FOR RECALL. IN THE SUMMERTIME THIS VEHICLE SITS IN 90 TO 100 OF A TEMPERATURES WITH THE AIRBAG BEING EXPOSED TO THIS HIGH HEAT.. WHEN I DO A VIN SEARCH THE ONLY THING THAT COMES UP IS A RECALL FOR THE HARNESS HITCH WHICH HAS NOT BEEN PERFORMED TO MY VEHICLE BECAUSE IT DOES NOT HAVE A TOW HITCH ON IT.

NHTSA complaint #11166410 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG WARNING LIGHT STAYS ON

NHTSA complaint #11141000 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA complaint #10983351 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT IS ALWAYS ON. DEALERSHIP FOUND CODE B1495. THERE WAS A RECALL FOR THIS PART , FOR THIS YEAR ON OTHER HYUNDAI MODELS. DEALERSHIP TOLD ME IT IS THE SAME "BELT TENSION SENSOR UNIT" ON ALL THESE MODELS. WHY IS NOT THE SANTE FE ALSO INCLUDED IN THE NHTSA RECALL NUMBER 09V-497? THANK YOU

NHTSA complaint #10946424 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL ABOUT MAY 2016 AIRBAG DASH LIGHT AND PASSENGER AIRBAG LIGHT MALFUNCTION, DASH LIGHT STAYS ON, PASSENGER AIRBAG LIGHT DOES NOT RECOGNIZE PASSENGER. TOOK VEHICLE TO DEALERSHIP ON 8/18/16, AND WAS DIAGNOSED THAT "PROBLEM DUE TO A MAKEUP BAG WEDGED UNDER PASSENGER SEAT CAUSING POOR CONTACT AT CONNECTORS." WITHIN 4 DAYS, AIRBAG DASH LIGHT AND PASSENGER LIGHT WERE MALFUNCTIONING AS INITIALLY DESCRIBED ABOVE. TOOK VEHICLE INTO DEALERSHIP ON 9/8/16 FOR SAME PROBLEM. DEALERSHIP DID A PODS RESET, A RECALIBRATION AS I UNDERSTAND IT. AIRBAG DASH LIGHT AND PASSENGER LIGHT WORKED FOR 24 HOURS BEFORE THEY MALFUNCTIONED AGAIN AS INITIALLY DESCRIBED ABOVE. FURTHER COMMUNICATION WITH DEALERSHIP HAS BEEN TO INFORM ME THAT THE "OCS MAT IS $2473.50 PLUS $312.50 FOR INSTALL. THAT'S THE WHOLE SEAT. HYUNDAI DOES NOT OFFER IT SEPARATE." THIS IS A KNOWN PROBLEM WITH THE AIRBAG SYSTEM. THIS IS NOT MY BILL TO FOOT, IT'S HYUNDAI'S. IN THE MEANTIME, I DON'T KNOW IF I HAVE AIRBAG PROTECTION.

NHTSA complaint #10935345 — an unverified report by a vehicle owner.

AIR BAGS

PLEASE NOTE THAT MY AIR BAG SENSOR LIGHT FOR THE PASSENGER FRONT SEAT IS ON AND I HAVE HAD THE LIGHT RESET MORE THAN SEVERAL TIMES. WHEN DRIVING THE LIGHT WILL GO ON AGAIN AND AGAIN. I HAVE THE DEALER LOOK AT THIS PROBLEM TWICE AND THEY HAVE RESET THE LIGHT AND THAT DID NOT WORK. ON 4.26.2016 THE DEALER TOOK THE SEAT OUT AND CLEANED ALL OF THE CONNECTIONS AND SEALED WITH CONNECTER SEALANT. THE DEALER STATED ON THE BILL THAT IF THE LIGHT COMES ON AGAIN THEN THEY WILL HAVE TO ORDER A FRONT SEAT ASSEMBLY. THE LIGHT CAME BACK ON 4.26.2016 THREE HOURS LATER. I DROVE TO WORK 4.27.2016 AND THE LIGHT REMAINED ON. MY CONCERN IS WHY THE CONSUMER HAS TO BEAR THE COST OF THIS SAFETY ISSUE AND THAT MY FAMILY IS IN DANGER BECAUSE OF THE SAFETY ISSUE IN REGARDS TO THE AIR BAG ISSUE I AM HAVING. I DO NOT THINK IT IS FAIR TO THE CONSUMER THAT THEY HAVE TO PAY OUT OF POCKET TO FIX SOMETHING THAT CANNOT BE FIXED AND THERE IS NOT ANY SORT OF SOLUTION TO FIX THIS ISSUE THE FIRST TIME WHEN I TRIED TO GET IT FIXED. THE DEALER TOLD ME THAT THE SENSOR WORKS FINE AND THEY SEEMED TO BE CONFUSED ON HOW TO ADDRESS THIS ISSUE THE FIRST OR SECOND TIME. THERE ARE A LOT OF FORUMS OUT ON THE WEBSITE LIKE EDMUNDS.COM WITH HYUNDAI HAVING THE AIR BAG SENSOR ISSUE. IS THIS A PLOY FOR HYUNDAI TO FORCE YOU TO BUY A NEW CAR THAT IS 8 YEARS OLD AND ONLY HAVING 85,080 MILES ON THE CAR. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND THE TIME AND MONEY THAT I HAVE PUT IN TO TRYING TO MAKE MY 2007 SANTA FE SAFE. I HOPE THAT THE GOVERNMENT STEPS IN TO HELP PRODUCT THE CONSUMERS BEFORE PASSENGERS GET SEVERELY INJURED OR KILLED BECAUSE OF THIS SAFETY ISSUE. IT APPEARS THAT THIS ISSUE FROM BRAND NEW CARS AND USED CARS.

NHTSA complaint #10861682 — an unverified report by a vehicle owner.

AIR BAGS

I OWN A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT, ENGINE CHECK LIGHT, THE ELECTRIC STABILITY CONTROL (ESC) LIGHT , ABS AND THE TRACTION CONTROL LIGHT ILLUMINATED STEADILY ON THE DASH, WHEN THE VEHICLE IS TURNED ON. THE GAS GAUGE SOMETIMES WORKS EVEN WHEN THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURES WERE NOT RECALL RELATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT RESTATED THE POSITION OF THE DEALER, OFFERING NO HELP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000

NHTSA complaint #10789438 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG, ELECTRONIC STABILITY CONTROL (ESC), AND EGR WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED EMPTY WHEN THE TANK WAS FULL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 131,000.

NHTSA complaint #10786728 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

NHTSA complaint #10749156 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA complaint #10734123 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT IS ALWAYS ON, AS WELL AS MY CHECK ENGINE LIGHT. ALL DOORS DO NOT ALWAYS LOCK ON THEIR OWN, PUSHING LOCK BUTTON ON KEYCHAIN TWICE DOES NOT SOUND THE BEEP TO ENSURE DOORS LOCKED, CAR ALARM GOES OFF RANDOMLY, FUEL GAUGE DOES NOT WORK. ALL OF THESE HAVE BEEN RECALLED BY HYUNDAI BUT FOR SOME REASON, MY 2007 WITH LESS THAN 90,000 MILES IS NOT COVERED.

NHTSA complaint #10660558 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. ALSO, YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STOPPED READING MY FUEL LEVEL. I HAVE 90,100 MILES ON THE VEHICLE TODAY. SINCE I PURCHASED THE VEHICLE, MY HEADLIGHTS ARE VERY DIM. I AM NOT SURE IF THIS WAS EVER A CONCERN FOR OTHER MODELS.

NHTSA complaint #10659714 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/30/14*CN UPDATED 05/27/2015

NHTSA complaint #10651410 — an unverified report by a vehicle owner.

AIR BAGS

THE VEHICLE SUDDENLY LOSES ALL POWER AND PRESSING THE ACCELERATOR DOESN'T REV THE ENGINE. THE "ESC OFF " & "CHECK ENGINE" LIGHT COMES. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY. AFTER STOPPING AND SWITCHING OFF ENGINE AND RESTARTING IT IS OK. THE AIR BAG "RED LIGHT" IS ON.

NHTSA complaint #10609082 — an unverified report by a vehicle owner.

AIR BAGS

THE AIRBAG LIGHT HAS COME ON MULTIPLE TIMES IN MY VEHICLE. THE CLOCKSPRING REPLACEMENT RECALL WAS PERFORMED ON MY VEHICLE. THE AIRBAG INDICATOR HAS CONTINUED TO COME ON INTERMITTENTLY SINCE THEN. FINALLY, ABOUT TWO MONTHS AGO, THE LIGHT CAME ON AND STAYED ON. I TOOK THE VEHICLE INTO THE HYUNDAI DEALERSHIP AND THEY STATED LOW VOLTAGE AND RESET THE LIGHT. THE LIGHT CAME BACK ON IMMEDIATELY WHEN I DROVE IT OFF THEIR LOT. I TOOK THE VEHICLE BACK IN AND THEY STATED IT WAS BECAUSE OF THE JUNCTION BOX AND THAT I NEEDED TO SPEND $895 TO REPLACE IT. I BELIEVE HYUNDAI SHOULD REPAIR THE AIRBAG ISSUE BECAUSE OF THE FAILURE OF THEIR AIRBAG SYSTEM THROUGHOUT THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. I WILL NOT BUY A HYUNDAI AGAIN IF THIS IS NOT HONORED AND I HAVE PURCHASED TWO BRAND NEW VEHICLES FROM THEM.

NHTSA complaint #10606352 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT ON DASH WOULD STAY ON,ANDWHEN LOCKING CAR WITH KEY FOB,LIGHTS WOULD FLASH WHEN PRESSING KEY FOB FIRST TIME,BUT ON SECOND PRESS HORN WOULD NOT BEEP,VEHICLE ALARM WOULD GO OFF INTERMITTENTLY REPLACED SENSOR UNDER SEAT AND IT FIXED PROBLEM FOR AWHILE.6-20-2007,SAME EXACT PROBLEM AGAIN.AFTER GOOGLING SYMPTOMS HAVE FOUND NUMEROUS COMPLAINTS OF ALMOST THE SAME PROBLEM OR SOME VARIATION THERE OF!MY QUESTION TO THE SAFETY BOARD IS,WHY HAVEN'T YOU FORCED A RECALL ON HYUNDAI ON THIS ISSUE?LIVES ARE BEING PLACED IN JEOPARDY BY YOUR INACTION.IS SOMEONE ON HYUNDAIS PAYROLL THERE ,OR WHAT?IF SO THEY SHOULD HAVE BECOME A SENATOR OR CONGRESSMAN,THATS WHERE THE BIG PAYOFFS ARE.

NHTSA complaint #10605127 — an unverified report by a vehicle owner.

AIR BAGS

5/14/14 31,509MI AIR BAG LIGHT REMAINED ON AFTER MULTIPLE IGNITION OFF-ON CYCLES. DEALER FOLLOWED DIRECTIONS IN BUL.07-090-003. CODE B1332 WAS SHOWN BUT "NOT DEFINITIVE". CODE WAS ERASED AND AIRBAG LIGHT HAS REMAINED OFF FOR 2 DAYS. AT THE OUTSET, DEALER REP SAID THERE WOULD BE A 119$ CHARGE FOR DIAGNOSTICS (OUT OF WARRANTY). I OBJECTED STRENUOUSLY BECAUSE OF THE LOW MILEAGE, AIRBAG SAFETY IMPORTANCE, AND 2 PREVIOUS UNEXPLAINED AIRBAG-RELATED INCIDENTS (REPORTED BELOW). HE ALSO SAID THAT IF THE LIGHT CAME ON AGAIN THERE WOULD BE A $900 COST FOR REPLACING THE JUNCTION BOX (WITHOUT MENTIONING ERASING THE CODE AGAIN AS AN OPTION). PREVIOUS AIR BAG ISSUES: 4/22/13, 28,289MI, PERFORMED RECALL 105 UPDATE PASSENGER AIRBAG SOFTWARE; 3/26/12 25,606MI 103CLOCKSPRINGREPLACEMENT TSB#11-01-053 COMPLETE CAMPAIGN DOES NOT APPLY(?) EVENTUALLY THE 119$ WAS WAIVED AFTER I STRONGLY OBJECTED TO ANY CHARGES FOR SAFETY RELATED ITEMS, AND PARTICULARLY FOR THOSE THAT HAVE A DEMONSTRATED TRACK RECORD OF PROBLEMS. I STRONGLY BELIEVE THAT HYUNDAI AND ANY MANUFACTURER SHOULD STAND AIRBAG SAFETY AS A SEPARATE NON-WARRANTY ISSUE. ON THE 2007 SANTA FE, WHICH HAS HAD NUMEROUS COMPLAINTS RE AIRBAGS, I WOULD EXPECT HYUNDAI TO FIX THE PROBLEM ONCE AND FOR ALL AND AT NO CHARGE. AS AN ELECTRICAL ENGINEER, THIS SOUNDS LIKE A CLASSIC CASE OF "BUGGY" SOFTWARE AND/OR HARDWARE. THEY HAVE SIMPLY DODGED THE ISSUE AND CONTINUE TO DO SO, AND THEIR PERFORMANCE SUGGESTS THEY DON'T CARE FOR CUSTOMERS' SAFETY OR FEDERAL OVERSIGHT OF SAME.

NHTSA complaint #10588913 — an unverified report by a vehicle owner.