50 of the 507 complaints about the 2009 Hyundai Santa FE are about the braking system — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 37,243 miles.
50
Complaints
7
Crashes
1
Fires
5
Injuries
Filed with NHTSA, in their own words.
SERVICE BRAKES
Brake Lights Stay, On ESC OFF Light Illuminated, Cruise Control Won't Engage, Unable to Shift Out of Park. Fuse had to be pulled because the battery was going dead due to lights not turning off. Its doing the same thing that is outlined in this recall (NHTSA Campaign ID: 13V113000)
NHTSA complaint #11758932 — an unverified report by a vehicle owner.
SERVICE BRAKES
On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained
NHTSA complaint #11637444 — an unverified report by a vehicle owner.
SERVICE BRAKES
The vehicle brakes would trigger randomly which is clearly extremely unsafe on: [XXX] [XXX] [XXX] which Triple A can validate. The main issue was the vehicle did not pull a code and since the happened randomly without warning there was no way to get this issue repaired. I called the dealership twice. The dealership recommended I call Hyundai customer relations which did nothing because the car was not under warranty and would not even work with me, even though this issue was extremely dangerous The second time this happened almost caused a vehicle pileup, because it happened on the highway when the brakes where triggered. Luckily I was able to get off of the highway with my brakes engaged, which was obviously not good for the vehicle. The last time this happened on [XXX] is when the master cylinder blew costing us $1,703.22. I called Hyundai they assigned me to 3 different case workers because the first 2 were extremely rude as if I did something wrong and were not empathetic to the seriousness of the situation. Leanna was the new case manager. She wanted me to provide all of the receipts and everything that would be relevant. After an exhausting back and forth for months in which they were clearly trying to dissuade me from taking action they simply rejected any assistance and gave me a silly $50 gift card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11578728 — an unverified report by a vehicle owner.
SERVICE BRAKES
I am having a serious issue with my car that mechanics are unable to figure out. On multiple occasions, while driving at low speed in preparation for making a turn, my car has completely shut off, making it impossible for me to steer, brake or accelerate. I lost all control of my vehicle. I noticed the ‘check engine’ and ‘battery’ lights illuminated each time, but this information, along with incident descriptions, has proven less than helpful when I’ve taken it into a shop for inspection/repair as mechanics have been unable to reproduce the event or to accurately identify the problem. This has happened on the road (at intersections and once at a traffic circle) and on two occasions while I had a passenger in the vehicle with me. I currently have my vehicle back in an auto shop because it happened most recently about a week ago. However, since the problem has yet to be successfully identified and since I feel as though this is a serious safety issue that could impact others with the same type of vehicle, I am filing this official complaint.
NHTSA complaint #11542467 — an unverified report by a vehicle owner.
SERVICE BRAKES
I was decelarating after going highway speed on the highway and the car stalled electrical still worked but braking power steering acceleation all stopped working and engine lights turned on and esc and other lights i retarted the car and no engine lights turned on i went to my mechanic he said it dosnt show on diagnostics so he cant fix it this is just one incident its happend numerous times and it almost caused accident its dangerous and must be dealt with right away
NHTSA complaint #11486122 — an unverified report by a vehicle owner.
SERVICE BRAKES
Previously I taken my car in to be serviced June 6th 2022 due to two recalls at 110 stopwatch switch and the 947 underbody corrosion after leaving the service area it is now August 8th my abs and ESC light is illuminating at the same time and yesterday I called the dealership to schedule an appointment that is not until October 4th however when I pushed on the brakes yesterday it made a funny sound and it was hard for me to stop I'm confused if the dealership fix this why I'm having issues a month and a half later and it is important for my safety that this vehicle is running correctly as I have children and kids that commute in the car or ride with me everyday I'm afraid to continue to drive it however I need to get back and forth to work so I'm hoping the dealership provides a rental car until my appointment
NHTSA complaint #11479202 — an unverified report by a vehicle owner.
SERVICE BRAKES
THE FUEL GAGE IS BROKEN, IT READS EMPTY WHEN FULL. THE ABS LIGHT CAME ON AND TOOK IT IN TO FIX IT. $400.00 LATER IT WAS FIXED. NOW I HEAR CLINKING SOUND FROM ENGINE. I THINK THE PISTONS RINGS ARE BAD. I'VE READ OTHER SIMILAR COMPLAINTS ABOUT THIS VEHICLE. NHTSA NEEDS TO INVESTIGATE!
NHTSA complaint #11416198 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS PULLING INTO A PARKING SPACE, STEPPED ON THE BRAKE AND THE CAR SPEED UP, CRASHING INTO A STORE FRONT, BREAKING THE GLASS WINDOW AND KNOCKING OUT SOME BRICKS.
NHTSA complaint #11365373 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.
NHTSA complaint #11292573 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKES COMPLEXLY FAILED WHILE I WAS DRIVING WITH BRAKES BEING PRESSED COMPLETELY TO FLOOR. I TOOK IT TO A MECHANIC BESIDE MY HOME IMMEDIATELY . BOTH BREAK LINES WERE LEAKING 'GUSHING' BRAKE FLUID. HYUNDAI RECALLED THIS SAME EXACT PROBLEM ON THEIR 2011 SANTA FE BUT WHEN I NOTIFIED HYUNDAI OF MY BRAKE FAILURE THEY INFORMED ME THAT MY VIN NUMBER WAS NOT PART OF THE RECALL. ALSO THERE WERE NO WARNING LIGHTS ON WHEN THIS OCCURRED ! I WILL UPLOAD AN ACTUAL IMAGE OF LEAKING BRAKE LINES WHEN I RETURN TO THE REPAIR SHOP. VEHICLE PARTS REFERENCE NUMBERS PER HYUNDAI ARE 58722D AND 58718F. REPAIRS ESTIMATE IS APPROXIMATELY $665
NHTSA complaint #11271499 — an unverified report by a vehicle owner.
SERVICE BRAKES
MY CAR HAD THE BRAKE LIGHT SWITCH REPAIRED IN 2013 BEFORE I OWNED THE VEHICLE UNDER RECALL 13V113000. NOW THE BRAKE LIGHT SWITCH HAS FAILED AGAIN. I FIRST NOTICED THE ISSUE WHEN I WENT TO START MY CAR AND COULD NOT PUT THE CAR IN REVERSE. THIS HAPPENED SEEMINGLY OUT OF NOWHERE AFTER THE CAR HAD BEEN PARKED AND OFF FOR ABOUT 10 MINUTES. MY BRAKE LIGHTS, ELECTRONIC STABILITY CONTROL, AND CRUISE CONTROL DO NOT WORK AND I CANNOT SHIFT THE TRANSMISSION. WHEN I CALLED HYUNDAI I WAS TOLD THAT THE PART WAS REPLACED IN 2013 SO THERE IS NO LONGER A RECALL OPTION, EVEN THOUGH THE PART IS FAILING AGAIN.
NHTSA complaint #11204445 — an unverified report by a vehicle owner.
SERVICE BRAKES
MULTIPLE FAILURES OF THE VALVE COVER GASKETS ON THE 3.3 V6. HYUNDAI REPLACED TWICE UNDER RECALLS. GASKETS HAVE FAILED AGAIN AND HYUNDAI REFUSES TO REPLACE. REAR BRAKE CALIPERS ARE CONSTANTLY LOCKING UP. HAVE BEEN SINCE NEW. HYUNDAI REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS SAFETY CONCERN WITH THIS.
NHTSA complaint #11115109 — an unverified report by a vehicle owner.
SERVICE BRAKES
2009 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO REAR BRAKE PADS BEING WORN. *LD THE CONSUMER STATED THE VEHICLE WAS BOUGHT FROM THE DEALER UNDER THE ASSUMPTION THAT IT WAS STREET LEGAL AND SAFE TO DRIVE. AFTER 5 WEEKS, IT WAS DISCOVERED THAT THE REAR BRAKE PADS WERE WORN TO 0% WEAR AND THE FRONT BRAKE PADS WERE AT 1% WEAR. THIS CAUSED DAMAGE TO THE CALIPERS, ROTORS, AND PADS.
NHTSA complaint #11042348 — an unverified report by a vehicle owner.
SERVICE BRAKES
MY 2009 HYUNDAI SANTA FE 4D SPORT ACCELERATED ON ITS OWN WHILE I WAS DRIVING ON A HIGHWAY. I APPLIED THE BREAK AS HARD AS POSSIBLE, AND THE VEHICLE WOULD NOT STOP OR SLOW. LUCKILY, I DIDN'T WRECK. I WAS ABLE TO PULL OVER ONTO THE SHOULDER WITH MY HAZARDS ON, PUT IT IN NEUTRAL, AND TURNED THE ENGINE OFF. I HAD THE VEHICLE TOWED TO A HYUNDAI DEALERSHIP.
NHTSA complaint #11023380 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHEN SLOWING DOWN TO MAKE A TURN THE ENGINE SHUTS OFF. POWER STEERING AND BREAKS ARE GONE. THE CAR WILL CRANK RIGHT BACK OFF BUT THIS US VERY DANGEROUS. I'M NOT SURE IF WEATHER IS A FACTOR BUT WHEN IT HAS HAPPENED WHICH GAS BEEN MULTIPLE TIMES, IT HAS BEEN IN THE 80'S. MECHANICS AND DEALERSHIP HAVE NOT BEEN ABLE TO FIND ANYTHING AND NO CODES ARE RECORDED.
NHTSA complaint #10970982 — an unverified report by a vehicle owner.
SERVICE BRAKES
WHEN DRIVING THE 2009 SANTA FE THE CAR WILL SHUT OFF WITHOUT WARNING. POWER TO BREAKS AND STEERING IS LOST. SOMETIMES THE CAR WILL START AGAIN WHEN THE CAR IS PLACED IN NEUTRAL AND RESTARTED. SOMETIMES THE CAR WILL NOT START AGAIN FOR SEVERAL MINUTES. IN BOTH INSTANCES THE CAR IS MOVING ON A HILLY ROAD. THE MOST RECENT OCCURRENCE IS 09/20/2016
NHTSA complaint #10908449 — an unverified report by a vehicle owner.
SERVICE BRAKES
I'VE TAKEN MY 2009 SANTA FE TO THE RICK CASE ROSWELL, GA ON FRIDAY, 7/1/2016 AND AGAIN TODAY, 7/15/2016, BOTH FOR THE SAME ISSUE, MY CAR IS STALLING WHILE I DRIVE IT. ON 7/1 THEY TOLD ME IT WAS THE BATTERY, SO HAD A NEW ONE INSTALLED WHILE THERE. BOTH TIMES, I'M BEEN TURNING INTO A CURVE (IT WAS A RIGHT HAND TURN ON 7/1 AND A LEFT HAND TURN ON 7/15). THE FIRST TIME I WAS LUCKY AS IT WAS JUST COMING OFF A STOP LIGHT. LAST NIGHT, HOWEVER, IT WAS A CURVE TO GET ON THE HIGHWAY WITH AN 18 WHEELER THUNDERING BEHIND ME WHEN MY CAR STALLED, AND I LOST THE POWER STEERING AND BRAKING AND ALMOST BECAME AN 18 WHEELER HOOD ORNAMENT. AS I MENTIONED, THE DEALER IS PERPLEXED BY THE ISSUE, NOTHING IS SHOWING UP ON THE DIAGNOSTICS AND THEY CAN'T REPLICATE THE PROBLEM. I HAD TO LEAVE THE DEALERSHIP WITH THE SENSE THAT I'M DRIVING AROUND IN A TICKING TIME BOMB. AS A WOMEN WHO FREQUENTLY DRIVES BY HERSELF IN THE CAR, AND ON THE HIGHWAY 99.9% OF THE TIME, I CAN'T TELL YOU THE FEAR THAT KNOWING THAT THIS CAN HAPPEN AGAIN AT ANY MOMENT AND THAT THE NEXT TIME I MAY NOT BE SO LUCKY, INSTILLS IN ME. THIS IS MY SECOND HYUNDAI AND I HAVE ALWAYS CONSIDERED MYSELF TO BE A PROUD HYUNDAI OWNER, BUT I JUST DID A LITTLE RESEARCH AND FOUND OUT THAT A) NOT ONLY AM I FAR FROM THE ONLY PERSON WHO HAS HAD THIS ISSUE, B) THERE HAS ACTUALLY BEEN A CLASS ACTION LAW SUIT THAT HYUNDAI LOST REGARDING THE FREQUENT STALLING OF HYUNDAI VEHICLES. I NEED HYUNDAI TO FIX THIS ISSUE ASAP OR RISK BEING SUED BY MY FAMILY AFTER I'M KILLED IN A CAR ACCIDENT THAT IS THE DIRECT RESULT OF YOUR STALLING VEHICLES.
NHTSA complaint #10885011 — an unverified report by a vehicle owner.
SERVICE BRAKES
THERE IS A CURRENT RECALL FOR THIS MAKE AND MODEL CAR TO REPLACE THE BRAKE LAMP SWITCH FOR SAFETY REASONS BUT IT DIDN'T INCLUDE MY VIN FOR SOME REASON, EVEN THOUGH THE EXACT SAME THING HAPPENED ON MY VEHICLE. THE BRAKE LAMP SWITCH WAS FAILING AND NEEDED TO BE REPLACED. I DON'T UNDERSTAND WHY THE RECALL WOULDN'T BE FOR MY CAR AS WELL AS IT'S THE SAME SAFETY CONCERN.
NHTSA complaint #10864007 — an unverified report by a vehicle owner.
SERVICE BRAKES
VEHICLE INSPECTION PERFORMED BY MANUFACTURE CERTIFIED TECHNICIAN. TWO ISSUES WERE RECOMMENDED BY THE TECHNICIAN: A) NEW TIRES. ALL 4 TIRES CURRENTLY ON THE VEHICLE ARE AROUND 5 YEARS OLD (BASED ON THE DOT DATE OF MANUFACTURE), AND HAVE BEEN DRIVEN FOR OVER 100,000 MILES (BASED ON ODOMETER READINGS FROM 2010 AND CURRENT). B) NEW REAR BRAKE PADS AND ROTORS. THE INSPECTION REVEALED REAR PADS AROUND 3 MM, AND ROTORS SHOWING RUST. THESE ARE SAFETY ISSUES, WHICH SHOULD BE ADDRESSED BEFORE SELLING THE VEHICLE. REGULAR MAINTENANCE HAS BEEN PERFORMED ON THIS VEHICLE, BUT EXISTING RECORDS DO NOT SPECIFY THAT RECOMMENDED FLUID/TIMING BELT REPLACEMENTS WERE PERFORMED.
NHTSA complaint #10816777 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,880. UPDATED 02/12/16*L CONSUMER STATED MANUFACTURER AGREED TO PAY FOR PARTS AND TO REPLACE THE BRAKE SWITCH. HAD MANY SENSOR FAILURES. UPDATED 5/21/18
NHTSA complaint #10785513 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS HEADING OUT AND THE ABS AND ESC LIGHTS CAME ON. DECIDED TO TURN AROUND AND GO BACK HOME, DUE TO FACT THAT I WAS WORRIED AND SCARED THAT SOMETHING WAS WRONG WITH ABS BRAKES AND THE ESC CONTROL, THAT MAY OR MAY NOT CAUSE A CRASH OR ACCIDENT. I DO NOT WANT TO HAVE AN ACCIDENT OR END UP GETTING HURT OR HURT ANYONE ELSE FOR THAT MATTER. READ IN MANUAL THAT IT COULD BE A FAULTY SWITCH OR SENSOR. I DO NOT HAVE THAT KID OF COSTLY MONEY TO FIX PROBLEM. I NEED MY CAR TO GET TO DOCTORS APPOINTMENTS AS I HAVE MANY HEALTH ISSUES. IF THERE IS A RECALL I WOULD LIKE TO KNOW AND HAVE IT FIXED FREE OF CHARGE.
NHTSA complaint #10715546 — an unverified report by a vehicle owner.
SERVICE BRAKES
WE WERE EXITING A RAMP OFF RT 75 IN FLORIDA. OUR SPEED WAS ABOUT 30 MPH. SUDDENLY WE LOSS POWER STEERING AND BRAKING AND ACCELERATION. WE COASTED TO A STOP. WE TURNED OFF THE IGNITION AND RESTARTED THE CAR AFTER ABOUT 2 MINUTES...EVERYTHING RETURNED TO NORMAL. IT WAS THE SECOND SUCH EXPERIENCE. THE FIRST WAS AUGUST 2013. THE DEALERSHIP REPLACED THE THROTTLE SENSOR AT THAT TIME. THIS LATEST EXPERIENCE IS THE EXACT DUPLICATE OF THE FIRST. I AM TAKING THE CAR TO THE DEALERSHIP TOMORROW MORNING.
NHTSA complaint #10715557 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS DRIVING MY WHITE HYUNDAI SANTA FE LIMITED, 3.3L, 6CYL SUV HOME FROM WORK AT APPROXIMATELY 4:30 PM EASTERN STANDARD TIME. I WAS DRIVING ON THE EXPRESSWAY AT 70 MPH WHEN THE ENGINE SUDDENLY SHUTS DOWN AND I LOSE STEERING CONTROL AND BRAKES, VEERING ONTO A NARROW SHOULDER AND INTO A SLOPE THAT SENT MY SUV INTO A SWAMP DITCH, SUBMERGING THE SUV UP PAST THE FLOORBOARDS. MY INSURANCE CLAIM SPECIALIST NOTIFIED ME THAT THE VEHICLE WAS A TOTAL LOSS, AND PAID A CLAIM PAYOUT AND SETTLEMENT FAR LESS THAN THE AMOUNT STILL OWED ON THE VEHICLE. IT IS MY OPINION THAT A CYBER-ATTACK SIGNAL SENT TO THE SUV'S ENGINE IMMOBILIZER SWITCH, SHUT DOWN THE ENGINE WITHOUT WARNING, ELECTRONICALLY. THIS CAN BE ACCOMPLISHED FROM ANY HAND HELD DEVICE, MOBIL PHONE, LAP TOP COMPUTER, SATELLITE FEED, ETC. ALL THAT IS REQUIRED IS A VIN NUMBER, AND ANY SIGNAL TO THE ENGINE IMMOBILIZER SWITCH CAN SHUT DOWN THE ENGINE DANGEROUSLY AT HIGHWAY SPEEDS. THIS HAS HAPPENED AT LOWER SPEEDS OF 20MPH, WHERE I WOULD JUST TURN THE IGNITION KEY, THE SUV WOULD START THE ENGINE, AND I WOULD PROCEED. HOWEVER, AT HIGHWAY SPEEDS, I DID NOT HAVE THIS OPTION.
NHTSA complaint #10715370 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKES FAILED DUE TO CORROSION. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN EXPLAINED THAT DUE TO THE COLD WEATHER, THE CALIPERS AND BRACKETS CORRODED AND JAMMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10653052 — an unverified report by a vehicle owner.
SERVICE BRAKES
CAR HAD A DEFECTIVE BRAKE SO IT COULDN'T STOP UNTIL IT CRASHED INTO THE LIGHT POLE AFTER PUMPED OTHER CAR.
NHTSA complaint #10629158 — an unverified report by a vehicle owner.
SERVICE BRAKES
VEHICLE WAS BEING DRIVEN AND PULLED IN TO DRIVEWAY OF HOME TO A CONTROLLED STOP BY PRESSING THE BRAKE PEDAL. AT WHICH POINT, VEHICLE SUDDENLY ACCELERATED AND CRASHED THROUGH THE CLOSED GARAGE DOOR AND PROCEEDED AT ACCELERATING SPEED INTO GARAGE AND HIT A WALL (WOODEN BEAMS AND SHEETROCK WALLS) SEPARATING INTERIOR OF GARAGE AND INTERIOR OF KITCHEN AREA OF HOME. VEHICLE CAME TO A STOP AGAINST THE WALL WITH BRAKE PEDAL CONTINUOUSLY PRESSED DOWN. WHEN ATTEMPTING TO SHIFT INTO PARK, IT RESISTED AND KEY ALSO WOULD NOT COME OUT. EMERGENCY BRAKE WAS PRESSED AT THIS TIME AND AFTER SEVERAL FAILED ATTEMPTS, VEHICLE FINALLY WAS ABLE TO SHIFT TO PARK AND KEY WAS ABLE TO COME OUT TO TURN VEHICLE OFF. VEHICLE CAUSED DAMAGE TO GARAGE DOOR AND INTERIOR WALL OF HOME.
NHTSA complaint #10622309 — an unverified report by a vehicle owner.
SERVICE BRAKES
REAR LEFT WHEEL HAD HIGH PITCH SCREECHING SOUND AT 50-55 MPH TAP THE BRAKES AND IT WOULD QUIT MOMENTARILY AND THEN START SCREECHING AGAIN. STOPPED AND CHECKED WHEEL ON RIGHT AND LEFT SIDE. RIGHT SIDE WAS LUKEWARM TO THE TOUCH AND LEFT WHEEL WAS TOO HOT TO KEEP HAND ON IT. I TOOK IT TO LOCAL MECHANIC AND HE SHOWED ME THE PADS ON THE LEFT WHEEL AND THEY WAS WHITE FROM EXCESSIVE HEAT BECAUSE THEY WERE NOT RELEASED BACK FROM THE ROTOR. PADS HAD TO BE PRIED OUT INSTEAD OF NORMALLY COMING OUT EASY. EXTREMELY RUST CORRODED CLEANED UP ALL RUST ON PADS AND BRACKET AND THEY WORK FINE NOW. I DROVE SANTA FE ABOUT 60 MILES AND NEVER HEARD IT NO MORE.
NHTSA complaint #10606567 — an unverified report by a vehicle owner.
SERVICE BRAKES
I WAS DRIVING ABOUT 30 MPH AFTER DRIVING ABOUT 6 MILES AT 55 MPH AND I HEARD A HIGH PITCHED SQUEAK. IT CHANGED WHEN I APPLIED THE BRAKES. I LATER STOPPED AND FELT THE WHEELS AND THE RIGHT REAR WAS HOT. TOOK THE VEHICLE TO THE DEALER AND THEY DETERMINED IT WAS BRAKE PADS THAT WERE CORRODED/STUCK. THEY WANTED $100 TO FIX THE PROBLEM. I GOT THE IMPRESSION THAT THIS HAPPENS QUITE OFTEN. I THINK IT IS DANGEROUS. IN MY OPINION THIS COULD CAUSE A FIRE. THE BRAKES ARE NOT MADE TO RUN THIS HOT. IT SHOULD ALSO BE COVERED UNDER THEIR 5 YEAR/ 50,000 MILE WARRANTY AND THEY CLAIM IT IS NOT.
NHTSA complaint #10606342 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS ABLE TO SHIFT INTO NEUTRAL BUT THE VEHICLE FAILED TO SHUT OFF. ALSO, THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 09/15/14*LJ UPDATED 1/7/2015
NHTSA complaint #10595782 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
I HAD MADE A LEFT HAND TURN AND WENT TO ACCELERATE AND THE VEHICLE KEPT ACCELERATING AND THE ENGINE REVVED UP, I TRIED TO PUSH THE BRAKE TO SLOW THE VEHICLE DOWN AND IT WOULD NOT SLOW DOWN OR STOP. THE ENGINE REVVED UP AND FINALLY AFTER A FEW MOMENTS THE GAS PEDAL CAME UNSTUCK. THE CAR SLOWED DOWN AND I PULLED OVER. LATER THAT DAY MY SON DROVE THE VEHICLE AND IT HAPPENED TWICE TO HIM WHEN HE WENT TO ACCELERATE HE SAID IT JUST KEPT ACCELERATING AND HE SAID HE KEPT HITTING THE BRAKES UNTIL THE CARE WENT BACK TO NORMAL. I DID TAKE IT TO THE DEALERSHIP WHERE THEY SAID NOTHING WAS WRONG WITH MY VEHICLE. I DID DO A GOOGLE SEARCH AND IT SEEMS THAT OTHER OWNERS OF THE 2009 HYUNDAI SANTA FE REPORTED THE SAME EXACT PROBLEM.
NHTSA complaint #10586146 — an unverified report by a vehicle owner.