FaultScore

FaultScore report

2009 Hyundai Santa FE problems

Owners have filed 507 complaints about the 2009 Hyundai Santa FE with NHTSA between 2009 and 2026. The largest single group is the fuel & propulsion. Across this model's run it ranks 8 of 26 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Hyundai Santa FE.

How this is worked out

The numbers

507

Complaints

44

Crashes reported

7

Fires reported

25

Injuries reported

3 complaints report a death.

77,500 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 63 vs 50 Severity 80 vs 50 Early failure 39 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Hyundai Santa FE. 50 means typical for this model; 100 means roughly double.
Severity — 80
15.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 39
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Hyundai Santa FE

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Hyundai Santa FE

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 128 25.2%

2 crashes, 0 fires · median 85,000 mi

Engine & Cooling 67 13.2%

3 crashes, 2 fires · median 82,500 mi

11 crashes, 0 fires · median 26,572 mi

1 crashes, 2 fires · median 80,000 mi

Brakes 50 9.9%

7 crashes, 1 fires · median 37,243 mi

2 crashes, 1 fires · median 90,851 mi

Airbags 29 5.7%

8 crashes, 0 fires · median 80,000 mi

3 crashes, 0 fires · median 84,000 mi

Steering 17 3.4%

1 crashes, 0 fires · median 48,186 mi

5 crashes, 0 fires · median 55,750 mi

Windows, Mirrors & Wipers 9 1.8%

Median failure at 87,000 miles

Lights 9 1.8%

0 crashes, 1 fires · median 103,435 mi

Suspension 7 1.4%

1 crashes, 0 fires · median 88,703 mi

Stability & Traction Control 6 1.2%

Median failure at 81,250 miles

Equipment & Accessories 5 1.0%

Median failure at 835 miles

Seats 3 0.6%

Median failure at 25 miles

Seat Belts 3 0.6%

Median failure at 68,141 miles

Tires 2 0.4%

Median failure at 14,650 miles

Driver Assist & Collision Avoidance 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 12 50.0%
Automatic Transmission 4 16.7%
Engine 2 8.3%
Frontal 2 8.3%
SUN Visor 1 4.2%
Adaptive Cruise Control 1 4.2%
Fuel Gauge System 1 4.2%
Labels 1 4.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 10 2.5%
1,000 – 9,999 miles 18 4.6%
10,000 – 24,999 miles 45 11.5%
25,000 – 49,999 miles 38 9.7%
50,000 – 74,999 miles 78 19.8%
75,000 – 99,999 miles 104 26.5%
100,000 – 149,999 miles 83 21.1%
150,000+ miles 17 4.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2009 peak 18 Aug 2026

NHTSA investigations into the 2009 Hyundai Santa FE

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

Recalls on the 2009 Hyundai Santa FE

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024552 824,695 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.

Recall 2021653 49,845 units in Canada

Engine

Issue: On certain vehicles, engine oil can leak from the valve cover onto the alternator. If this happens, the charging system could stop working and cause a warning light to turn on. If you continue to drive the vehicle with this problem, the engine could shut off while driving, and you may not be able to restart it. Note: This recall replaces C0260 (Transport Canada recall 2016-309). Vehicles that were repaired under that recall also require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail. The corrective actions for this recall are under development. Note: If the battery charging indicator light is on, Hyundai recommends that you should arrange to have the vehicle inspected and repaired at a dealer immediately.

Recall 2020233 3,838 units in Canada

Electrical

Issue: Certain vehicles may be equipped with an accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause overheating of the control module. Note: This recall only affects Hyundai Genuine Accessory trailer wiring harness kits that were manufactured by third parties and sold in Canada. These kits may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A short circuit could create a fire risk. This risk remains even when the vehicle is parked. Corrective Actions: Hyundai will notify owners by mail and instruct you to inspect your vehicle to see if it has an affected trailer wiring harness installed. If it does, Hyundai will advise you to take your vehicle to a dealer to install a redesigned trailer wiring harness. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.

Recall 2016309 49,845 units in Canada

Engine

This recall was replaced by Transport Canada Recall No. 2021-653. On certain vehicles equipped with a 3.3L V6 engine, engine oil can leak onto the alternator, which could affect charging system function and potentially cause the engine to stall and not restart. This would result in a loss of motive power as well as affect power braking and power steering system function, which would unexpectedly increase steering and brake pedal effort, potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the front valve cover gasket and repair/replace the alternator, as necessary, under a special service campaign.

Recall 2013099 254,784 units in Canada

Electrical

On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Charlotte, NC Crash 4 injured

AIR BAGS

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

NHTSA complaint #11637444 — an unverified report by a vehicle owner.

Charlotte, NC Crash 4 injured

SERVICE BRAKES

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

NHTSA complaint #11637444 — an unverified report by a vehicle owner.

Honeoye, NY Crash

ENGINE

Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.

NHTSA complaint #11490460 — an unverified report by a vehicle owner.

Honeoye, NY Crash

FUEL/PROPULSION SYSTEM

Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.

NHTSA complaint #11490460 — an unverified report by a vehicle owner.

Hillside, NJ Crash

AIR BAGS

SLOWED DOWN TO PULL INTO PARKING SPOT AND SUDDENLY CAR PICKED UP SPEED AND CRASH THROUGH A VACANT STORE FRONT. CAR STOPPED AFTER HITTING A WALL AND MOVED WHAT EVER WAS ON THE OTHER SIDE OF THE WALL. AIR BAGS DID NOT DEPLOY DRIVER OF CAR WAS SHAKEN UP BUT NO PHYSICAL INJURIES. CAR DAMAGED TOWED TO JUNK YARD AND INSURER TOTALED VEHICLE.

NHTSA complaint #11422744 — an unverified report by a vehicle owner.

at 118,000 miles Huron, OH Crash 3 injured 3 killed

POWER TRAIN

CONTACT OWNED 2009 HYUNDAI SANTA FE SPORT UTILITY VEHICLE. AT 2PM ON JULY 7, 2017, DRIVER EXPERIENCED A SUDDEN, UNCOMMANDED ACCELERATION THAT CAUSED A FATAL CRASH THAT RESULTED IN THE DEATH OF THE DRIVER AND TWO PASSENGERS. MANUFACTURER WAS INFORMED ABOUT THE SUBJECT INCIDENT. HYUNDAI IS AWARE OF A STATISTICALLY SIGNIFICANT NUMBER OF UNINTENDED ACCELERATIONS WITH THIS GENERATION OF VEHICLES. OTHER PUBLIC VOQS AND PRIVATE CONSUMER COMPLAINTS SUPPORT THE CONTACTS ALLEGATIONS THAT THE VEHICLE HAD A CATASTROPHIC FAILURE WITH THE ELECTRONIC THROTTLE CONTROL SYSTEM. THE 2009 HYUNDAI SANTA FE WAS NOT EQUIPPED WITH AVAILABLE 'SMART PEDAL' BRAKE THROTTLE OVERRIDE TECHNOLOGY. IN 2012, HYUNDAI ADMITTED THAT "WITH VIRTUALLY ALL CARS USING ELECTRONIC THROTTLE CONTROL TODAY, THERE REMAINS THE REMOTE POSSIBILITY FOR AN UNFORESEEN ELECTRONIC THROTTLE CONTROL MALFUNCTION, CAUSING A VEHICLE TO ACCELERATE CONTRARY TO DRIVER INPUT. ALTHOUGH VERY UNLIKELY DUE TO VARIOUS BUILT-IN ELECTRONIC SAFETY PROTOCOLS, UNFORESEEN CIRCUMSTANCES COULD STILL EXIST THAT COULD CAUSE THIS TYPE OF MALFUNCTION.' HYUNDAI INTRODUCED `THIS CRITICAL SAFETY TECHNOLOGY' ON 100 PERCENT OF ITS NEW MODELS ANTICIPATING THE GOVERNMENT MIGHT MANDATE IT SOMETIME IN THE FUTURE. 'WITH HYUNDAI'S BRAKE PEDAL THROTTLE OVERRIDE CAPABILITY, ANY BRAKE PEDAL INPUT BY THE DRIVER, EVEN WITH A RUNAWAY THROTTLE CONDITION, COMPLETELY OVERRIDES ANY THROTTLE MALFUNCTION,' STATED THE DIRECTOR OF CERTIFICATION AND COMPLIANCE AFFAIRS FOR HYUNDAI'S AMERICAN TECHNICAL CENTER, INC. (HATCI), SAID IN A STATEMENT. 'IT IS NO LONGER POSSIBLE TO HAVE INCREASING ENGINE POWER ONCE THE BRAKE PEDAL IS DEPRESSED BY THE DRIVER. THIS ADDS A REASSURING, INCREMENTAL SAFEGUARD OF CONTROL FOR HYUNDAI DRIVERS.' PER CONSUMER AFFAIRS, 'LOCAL POLICE AGENCY SUGGESTS THAT HYUNDAI ACCELERATED ON ITS OWN BEFORE FATAL CRASH'. SPECIAL CRASH INVESTIGATION.

NHTSA complaint #11386678 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Belleview, FL

SERVICE BRAKES

Brake Lights Stay, On ESC OFF Light Illuminated, Cruise Control Won't Engage, Unable to Shift Out of Park. Fuse had to be pulled because the battery was going dead due to lights not turning off. Its doing the same thing that is outlined in this recall (NHTSA Campaign ID: 13V113000)

NHTSA complaint #11758932 — an unverified report by a vehicle owner.

Fayetteville, AR

UNKNOWN OR OTHER

2 unrepaired recalls. Frame rusted and unsafe to lift to repair the other recall which is an oil leak onto the alternator. Car won't run now. Corporate asked if I had a lawyer. They have declared my car not fixable or drivable. Neither corporate nor dealer will return my calls. No info from them at all. No offer of a buyback. No anything.

NHTSA complaint #11740912 — an unverified report by a vehicle owner.

Fayetteville, AR

ELECTRICAL SYSTEM

2 unrepaired recalls. Frame rusted and unsafe to lift to repair the other recall which is an oil leak onto the alternator. Car won't run now. Corporate asked if I had a lawyer. They have declared my car not fixable or drivable. Neither corporate nor dealer will return my calls. No info from them at all. No offer of a buyback. No anything.

NHTSA complaint #11740912 — an unverified report by a vehicle owner.

Anderson, SC

ENGINE

*The mechanic diagnosed internal engine failure (May 14, 2026). The vehicle is at the second mechanic's shop. *The car stalled twice. The first time, over 20 miles, the air conditioning stopped, followed by the radio, and then acceleration. I pulled over and the acceleration returned but only for a minute. The second time, a clacking noise got louder and faster, and three miles later the engine stopped. I coasted and pulled over but had to shift to neutral and use the parking brake to stop. *The first time was a two-lane road (55 MPH). As I lost acceleration, cars slowed behind me. It took so long to turn off on a side road, the car behind me almost hit me as they speeded up to pass. The second time was a busy two-lane road (45 MPH), but the engine stopped so quickly, the person behind me almost rear ended me. Without the steering, the car crossed the middle lane, and I had to haul the steering wheel so I could pull off to a side street. *The first repair shop said the oil was low and suggested the place that changed the oil did not know what it was doing and perhaps didn't put the cap on right. The oil was dripping over the engine and to the bottom of the housing. After driving it, the mechanic said the Hyundai service center should do a diagnostic, but it was safe to drive. The second repair shop did an oil change to see what was happening with the oil flow. He found metal filings as well as other problems and said it this was an internal engine failure. *The Hyundai service center said the vehicle needed to be towed, at my own expense, to the its center for a $185.00 out-of-pocket diagnostic. *In October 2025, the Hyundai dealership serviced the car for a cylinder head oil leak recall/problem. *There were no warning lights either time--no engine or oil lights came on. There were no symptoms or indications of a problem before the first incident (May 7, 2026).

NHTSA complaint #11739169 — an unverified report by a vehicle owner.

Macon, GA

STEERING

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age of my vehicle they would not fit again. I need a solution to this problem.

NHTSA complaint #11711436 — an unverified report by a vehicle owner.

Macon, GA

ELECTRICAL SYSTEM

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age of my vehicle they would not fit again. I need a solution to this problem.

NHTSA complaint #11711436 — an unverified report by a vehicle owner.

Macon, GA

ENGINE

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age of my vehicle they would not fit again. I need a solution to this problem.

NHTSA complaint #11711436 — an unverified report by a vehicle owner.

Spring Hill, TN

ELECTRICAL SYSTEM

[XXX] We took out Stanta Fe to the Hyundia Dealership in Columbia, TN 38401. The installed a new rover cover gasket left and service kit. The purpose was to stop oil from leaking into the alternator. I would like to point out we did not see any visible signs of the gasket was leaking. We had our regular scheduled oil change in Feb of 2025 and no report of an oil leak. We had a service event at the end of June 2025 and were told there was a visible leak was present and appeared to be about 3 months old. We took it back to the dealership and reported the recall issue was occurring. This was 7/25 and just outside of a year. The stated it would not be covered under warranty/recall now. I called and complain to Hyundia corporate. Waited 2 weeks to say it would be taken care of by the dealership. Called them today to arrange for bring the car in but they had no record of what I was told by Hyundia corporate. I believe this breaking faith w the whole recall process with the NTSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11677040 — an unverified report by a vehicle owner.

Spring Hill, TN

ENGINE

[XXX] We took out Stanta Fe to the Hyundia Dealership in Columbia, TN 38401. The installed a new rover cover gasket left and service kit. The purpose was to stop oil from leaking into the alternator. I would like to point out we did not see any visible signs of the gasket was leaking. We had our regular scheduled oil change in Feb of 2025 and no report of an oil leak. We had a service event at the end of June 2025 and were told there was a visible leak was present and appeared to be about 3 months old. We took it back to the dealership and reported the recall issue was occurring. This was 7/25 and just outside of a year. The stated it would not be covered under warranty/recall now. I called and complain to Hyundia corporate. Waited 2 weeks to say it would be taken care of by the dealership. Called them today to arrange for bring the car in but they had no record of what I was told by Hyundia corporate. I believe this breaking faith w the whole recall process with the NTSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11677040 — an unverified report by a vehicle owner.

at 85,000 miles Nashville, TN

ENGINE

The contact owns a 2009 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the failure occurred mostly while decelerating from highway speeds. The vehicle was taken to several independent mechanics to be diagnosed, but the failure could not be duplicated. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11675380 — an unverified report by a vehicle owner.

New Orleans, LA

UNKNOWN OR OTHER

I am writing to document a troubling interaction at one of the Hyundai service locations regarding a known recall on my 2009 Hyundai Santa Fe (166,000 miles). This vehicle is affected by Recall Campaign Number 103 (valve cover gasket may leak and cause alternator failure and electrical fire risk). The issue is publicly documented by NHTSA and Hyundai, and my vehicle has experienced exactly the problems outlined — two alternator failures and two batteries killed. When my vehicle was brought to Hyundai of Metairie, located at 5969 Veterans Memorial Boulevard, Metairie, Louisiana, the service receptionist stated before even inspecting the car that it “may not be covered” because the alternator is aftermarket. This was said immediately upon drop-off, which I believe is inappropriate and concerning. We dropped it off Friday evening before the Saturday, May 31, 2025 morning scheduled inspection. As you are aware, federal law requires manufacturers to complete recall repairs at no cost, regardless of vehicle ownership history or whether a part has been replaced with an aftermarket component — especially when the replacement occurred due to a known safety defect. The alternator was not modified; it was replaced after multiple failures that align precisely with the recall’s described risk. I respectfully request that: The vehicle be inspected promptly and fairly. The recall be honored and completed at no charge, as required. Hyundai ensure that dealership employees are not preemptively discouraging customers from rightful recall services with misinformation or dismissive attitudes. I have already filed a complaint with Hyundai Corporate office this morning and intend to follow up with a phone call when offices resume usual business hours. Thank you in advance for your time. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11664069 — an unverified report by a vehicle owner.

Virginia Beach, VA

ENGINE

Leak coolant and oil

NHTSA complaint #11661720 — an unverified report by a vehicle owner.

Charlotte, NC Crash 4 injured

AIR BAGS

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

NHTSA complaint #11637444 — an unverified report by a vehicle owner.

Charlotte, NC Crash 4 injured

SERVICE BRAKES

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

NHTSA complaint #11637444 — an unverified report by a vehicle owner.

at 136,000 miles Tarpon Springs, FL

ENGINE

The contact owns a 2009 Hyundai Santa Fe. The contact stated that while the vehicle was at an independent mechanic for an oil change, she was informed that oil was leaking onto the alternator. The contact stated that the vehicle had previously been repaired under Service Campaign 976 (Cylinder Head Cover Oil Leak Repair With Oil Protector Install And Alternator Voltage Test), with the valve cover replaced twice; however, the failure persisted. The vehicle was then taken to the dealer, who related the failure to Service Campaign 976 and determined that the valve cover needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

NHTSA complaint #11635272 — an unverified report by a vehicle owner.

Jonesboro, AR

ENGINE

This vehicle Dies while driving it I have to put in neutral and restart. I am afraid that I am going to be hurt or someone else is.

NHTSA complaint #11623067 — an unverified report by a vehicle owner.

Lake in The Hills, IL

EXTERIOR LIGHTING

The closed recall of the brake light failing to illuminate has returned and I’m not sure of my future steps in getting it fixed. The Hyundai repair website mentions it as completed in 2014, when I did not have the car. At random, my driver tail light will not illuminate whilst braking. It has recurred repeatedly, so I’ve put the incident as the most recent time it happened.

NHTSA complaint #11619354 — an unverified report by a vehicle owner.

Fresno, CA

EXTERIOR LIGHTING

The contact owns a 2009 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11587266 — an unverified report by a vehicle owner.

Northport, FL

POWER TRAIN

vehicle will randomly shutoff. example coming off the interstate and off the exit ramp and accelerating into traffic vehicle with completly die, no power steering or power brakes. after pulling off the road the vehicle will restart and run normally. may not happen again for several weeks. dealer had performed recalls and cannot duplicate issue

NHTSA complaint #11585201 — an unverified report by a vehicle owner.

Northport, FL

STEERING

vehicle will randomly shutoff. example coming off the interstate and off the exit ramp and accelerating into traffic vehicle with completly die, no power steering or power brakes. after pulling off the road the vehicle will restart and run normally. may not happen again for several weeks. dealer had performed recalls and cannot duplicate issue

NHTSA complaint #11585201 — an unverified report by a vehicle owner.

Northport, FL

ENGINE

vehicle will randomly shutoff. example coming off the interstate and off the exit ramp and accelerating into traffic vehicle with completly die, no power steering or power brakes. after pulling off the road the vehicle will restart and run normally. may not happen again for several weeks. dealer had performed recalls and cannot duplicate issue

NHTSA complaint #11585201 — an unverified report by a vehicle owner.

Charlotte, NC

SERVICE BRAKES

The vehicle brakes would trigger randomly which is clearly extremely unsafe on: [XXX] [XXX] [XXX] which Triple A can validate. The main issue was the vehicle did not pull a code and since the happened randomly without warning there was no way to get this issue repaired. I called the dealership twice. The dealership recommended I call Hyundai customer relations which did nothing because the car was not under warranty and would not even work with me, even though this issue was extremely dangerous The second time this happened almost caused a vehicle pileup, because it happened on the highway when the brakes where triggered. Luckily I was able to get off of the highway with my brakes engaged, which was obviously not good for the vehicle. The last time this happened on [XXX] is when the master cylinder blew costing us $1,703.22. I called Hyundai they assigned me to 3 different case workers because the first 2 were extremely rude as if I did something wrong and were not empathetic to the seriousness of the situation. Leanna was the new case manager. She wanted me to provide all of the receipts and everything that would be relevant. After an exhausting back and forth for months in which they were clearly trying to dissuade me from taking action they simply rejected any assistance and gave me a silly $50 gift card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11578728 — an unverified report by a vehicle owner.

Gladstone, OR

UNKNOWN OR OTHER

My 2009 Santa Fe's paint is peeling in large portions. It started on the driver's side door right below the window and has continued to crack and bubble all the way down the door. There has been no safety issues as of yet, but it will be a safety issue if I am driving and pieces or chunks of the paint fly off. If pieces or chunks fly off and land on my or another driver's windshield and blocks the ability of our vision it could be very dangerous and potentially cause an accident. I am not talking about little chips of paint here and there, I am talking about large size chunks. I know that I am not the only person who is having this issue, there are hundreds of people having this same issue and why there has not been a recall for this yet is blowing my mind. What is Hyundai waiting for a accident, a fatality? This is something that they need to make right, we work hard and when we purchase a vehicle for a lot of money and we take care of it so it will last us a long time and then the paint starts peeling all over the place and makes it look horrible not to mention it will begin to rust, how does Hyundai not feel obligated to fix it and make it right?

NHTSA complaint #11567859 — an unverified report by a vehicle owner.

Gladstone, OR

STRUCTURE:BODY

My 2009 Santa Fe's paint is peeling in large portions. It started on the driver's side door right below the window and has continued to crack and bubble all the way down the door. There has been no safety issues as of yet, but it will be a safety issue if I am driving and pieces or chunks of the paint fly off. If pieces or chunks fly off and land on my or another driver's windshield and blocks the ability of our vision it could be very dangerous and potentially cause an accident. I am not talking about little chips of paint here and there, I am talking about large size chunks. I know that I am not the only person who is having this issue, there are hundreds of people having this same issue and why there has not been a recall for this yet is blowing my mind. What is Hyundai waiting for a accident, a fatality? This is something that they need to make right, we work hard and when we purchase a vehicle for a lot of money and we take care of it so it will last us a long time and then the paint starts peeling all over the place and makes it look horrible not to mention it will begin to rust, how does Hyundai not feel obligated to fix it and make it right?

NHTSA complaint #11567859 — an unverified report by a vehicle owner.

Omaha, NE

SUSPENSION

I bought my 2009 Hyundai Santa Fe brand new and have been the sole owner. It has been garaged the entire time. It has 145,000 miles and I have kept it washed and maintained regularly. The last couple of times I have taken it in for repairs, the mechanic has told me that the frame is rusting badly to the point that it is a safety issue. In the event of a crash the frame could buckle.

NHTSA complaint #11565167 — an unverified report by a vehicle owner.