88 of the
407 complaints about the 2002 Hyundai Sonata are about the
body and structure — 22% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
105,000 miles.
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH, THE ENGINE FELL THROUGH THE CRADLE ASSEMBLY AND CRUSHED THE AXLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE CONTACT HEARD A LOT OF SQUEAKING WHILE DRIVING VARIOUS SPEEDS AND MAKING TURNS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #11115133 — an unverified report by a vehicle owner.
at 127,028 milesLancaster, PA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO WOBBLE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED LANCASTER HYUNDAI AT (866) 528-2534 (LOCATED AT 5260 MAIN ST, EAST PETERSBURG, PA 17520) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 127,028.
NHTSA complaint #11110235 — an unverified report by a vehicle owner.
at 40,000 milesEstero, FL
STRUCTURE:BODY
PAINT IS FLAKING OFF OF ALL THE DOOR HANDLES ON MY 2001 SONATA GOLD COLOR. WHEN IT WAS ONLY HAPPENING ON ONE DOOR, MY DEALER SAID IT WAS NOT THERE PROBLEM. NOW THAT IT IS HAPPENING ON ALL OF THEM, IT IS OBVIOUS TO ME THAT IT IS A DEFECT. HAS ANYONE ELSE HAD THIS PROBLEM AND COULD THEY GET IT RESOLVED?
NHTSA complaint #11098032 — an unverified report by a vehicle owner.
at 94,724 milesVirginia Beach, VA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT PREMATURE RUST AND CORROSION OCCURRED ON THE FRONT SUBFRAME. THE RUST WENT THROUGH THE FRONT SUBFRAME, CAUSING IT TO FRACTURE. THE VEHICLE WAS SERVICED BY CHECKERED FLAG HYUNDAI (3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 687-3462) FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE DEALER HAD TO DISASSEMBLE THE VEHICLE. OTHER PARTS WERE DAMAGED. THE DEALER REFUSED TO REPLACE THE DAMAGED PARTS AND STATED THAT THEY WOULD ONLY SERVICE THE RECALL, WHICH WAS COMPLETED. ALSO, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS NOT NOTIFIED BY THE MANUFACTURER OF THE TWO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE PARTS WERE DAMAGED FROM THE COMPLETION OF THE RECALL REPAIR. THE MANUFACTURER REFUSED TO PROVIDE COVERAGE FOR THE REPLACEMENT OF THE DAMAGED PARTS, STATING THAT THE DEALER PROVIDED THE REMEDY FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER EXPECTED THE CONTACT TO REPLACE THE PARTS THAT WERE DAMAGED. THE APPROXIMATE FAILURE MILEAGE WAS 94,724.
NHTSA complaint #11061504 — an unverified report by a vehicle owner.
at 165,000 milesMundelein, IL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEAT SHIELD FELL OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UNDERCARRIAGE HAD SEVERE RUST AND CORROSION, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS THEN TAKEN TO GROSSINGER HYUNDAI OF PALATINE (221 E LAKE COOK RD, PALATINE, IL 60074 (847) 348-6700) WHERE IT WAS DIAGNOSED THAT THE REAR SUBFRAME WAS SEVERELY RUSTED, NEEDED REPLACEMENT, AND WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.
NHTSA complaint #11016028 — an unverified report by a vehicle owner.
at 100,000 milesFlushing, NY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE ATTEMPTING TO DRIVE THE VEHICLE STRAIGHT, THE VEHICLE SWAYED FROM LEFT TO RIGHT WITHOUT THE DRIVER STEERING IN THOSE DIRECTIONS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND WOULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10936711 — an unverified report by a vehicle owner.
at 180,000 milesMastic, NY
STRUCTURE:BODY
SEVERE CRACK IN THE REAR SUBFRAME WHICH IS CORRODED AND RUSTED THROUGHOUT. THE REAR TIRE IS STICKING OUT AND THE CAR SWERVES AND IS DANGEROUS TO DRIVE.
NHTSA complaint #10934511 — an unverified report by a vehicle owner.
Herndon, VA
STRUCTURE:BODY
CORROSION OF THE FRONT SUB-FRAME. EA08016 FRONT SUB-FRAME CORROSION. YOU ISSUED A RECALL FOR "SALT-BELT" STATES, I LIVE IN NORTHERN VIRGINIA WITH THE SAME SALT ISSUE AS DC AND WEST VIRGINIA.
NHTSA complaint #10907172 — an unverified report by a vehicle owner.
at 133,000 milesNevada, IA
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE SUBFRAME FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10903263 — an unverified report by a vehicle owner.
at 151,946 milesLangley, KY
STRUCTURE:BODY
THE VEHICLE STARTED MAKING A NOISE AND DRIVING WEIRD. IT LOOKED LIKE ONE TIRE WAS POINTED STRAIGHT AND THE OTHER TIRE TURNED SLIGHTLY. I STOPPED AT A GAS STATION TO SEE WHAT WAS WRONG AND THEY SAID THE A FRAME WAS ALMOST RUSTED INTO. I HAD ALREADY HAD THE METAL IN THE REAR OF THE CAR REPLACED FROM BEING RUSTED OUT NEAR WERE THE SHOCK ATTACHES. I HAVE RESEARCHED AND SEEN WHERE SEVERAL SONATAS HAVE BEEN RECALLED DUE TO SEVERE RUST ISSUES. THE BODY EVEN HAS BEEN RUSTING BADLY. THE BIGGER CONCERN IS THE FRAME. I AM AFRAID TO DRIVE IT NOW. DO NOT KNOW WHAT RECOURSE I HAVE. THIS HAPPENED WHILE DRIVING. THE CAR IS NOW PARKED AND AM AFRAID TO MOVE IT, EVEN TO A GARAGE.
NHTSA complaint #10871455 — an unverified report by a vehicle owner.
at 120,000 milesBoston, KY
STRUCTURE
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10794931 — an unverified report by a vehicle owner.
at 180,000 milesSouth Mills, NC
STRUCTURE
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD VEER IN EITHER DIRECTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE DROIVE INTO A DITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DISCOVERED THAT THE SUBFRAME WAS CORRODED AND THE BOLTS SEPARATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10734579 — an unverified report by a vehicle owner.
at 91,856 milesWichita, KS
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE COMING TO A STOP, THE FRONT SUBFRAME FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,856.
NHTSA complaint #10725573 — an unverified report by a vehicle owner.
at 105,000 milesMemphis, TNCrash1 injured
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 33 MPH, THE CONTACT'S VEHICLE STRUCK A POTHOLE. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FAILED TO SUPPORT THE CONTROL ARM. THE TECHNICIAN INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 105,000.
NHTSA complaint #10724319 — an unverified report by a vehicle owner.
Omaha, NE
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
NOTICED PULLING TO RIGHT AS DRIVING, ALONG WITH RATTLING IN FRONT END. FOUND THAT DRIVER FRONT SUBFRAME NEAR LOWER SUSPENSION MOUNT IS COMPLETELY RUSTED THROUGH. DISCOVERED THAT THIS IS A NOTED ISSUE WITH THESE MODEL VEHICLES AND THAT A RECALL HAS BEEN ISSUED BY THE MANUFACTURER. DUE TO OBVIOUS SAFETY CONCERNS I WOULD LIKE TO KNOW HOW TO PROCEED WITH THIS CONCERN.
NHTSA complaint #10667814 — an unverified report by a vehicle owner.
at 60,000 milesMesa, AZ4 injured
STRUCTURE:BODY
THE CHROME PLATING ON THE INTERIOR DOOR HANDLES PEELED AWAY AND CUT PASSENGER'S HANDS. IN 2009 THE HANDLES WERE "REPAIRED" BY A HYUNDAI DEALER, BUT BY 2013 THE CHROME PLATING WAS AGAIN BEGINNING TO PEEL AWAY AND CUT PASSENGER HANDS. HYUNDAI AMERICA AND THE DEALER BOTH CLAIM THE PROBLEM IS RESOLVED, AND THERE IS ONLY A 12 MONTH WARRANTY. I BELIEVE IT IS IMPROPER TO CLAIM AN ISSUE SUBJECT TO A RECALL WOULD BE "FIXED" BY CREATING THE SAME HAZARD WITH THE SAME PARTS. THIS ISSUE IS REFERRED TO AS "HYUNDAI RECALL NO. 093" IN HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS?SEARCHTYPE=ID&TARGETCATEGORY=R&SEARCHCRITERIA.NHTSA_IDS=09V171000.
NHTSA complaint #10659618 — an unverified report by a vehicle owner.
at 29,540 milesManchester, NH
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, THE INDEPENDENT MECHANIC ADVISED THE CONTACT THAT THE SUB FRAME HAD COMPLETELY RUSTED AND THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,540.
NHTSA complaint #10643695 — an unverified report by a vehicle owner.
at 150,000 milesST. Louis, MO1 injured
STRUCTURE:BODY:DOOR
CHROME PLATED INTERIOR DOOR HANDLE ON DRIVER'S SIDE BEGAN PEELING, LEAVING VERY SHARP EDGES, WHICH CUT MY FINGER. WE COVERED THE HANDLE WITH TAPE TO PROTECT FROM FUTURE CUTS. I LOOKED FOR A RECALL NOTICE ON THIS PART AND FOUND ONE AND CALLED THE DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO PAY FOR THIS REPAIR MYSELF. I FILED A COMPLAINT WITH NHTSA AND WAS TOLD TO CONTACT HYUNDAI. I DID NOTHING SINCE I COULDN'T AFFORD THE REPAIR. IN THE PAST 9 MONTHS, I HAVE BEEN THE PASSENGER MORE OFTEN THAN BEFORE AND NOW THE INTERIOR HANDLE ON THE PASSENGER SIDE HAS SAME PROBLEM-PEELING OFF, LEAVING SHARP EDGES. ONCE AGAIN I NICKED MY FINGER ON IT. RECENTLY HAD A REPAIR DONE AT THE DEALERSHIP AND ASKED THE ADVISER ABOUT THE PROBLEM HE SAID HE HAD NO RECORD OF A RECALL. I FOUND THE RECALL ONLINE & SHOWED HIM. HE SAID I SHOULD CALL HYUNDAI,.I SPOKE TO A REP @ HYUNDAI WHO TOLD ME THAT EVEN THOUGH I MAY HAVE A PROBLEM DESCRIBED IN THE RECALL MY VEHICLE WAS MANUFACTURED IN 10/2001, WHICH MEANS I DON'T REALLY HAVE THE PROBLEM DESCRIBED IN THE RECALL I WAS FURIOUS. THIS IS NOT AN IMAGINARY PROBLEM - I HAVE CUT MY FINGERS TWICE. SHE SAID SHE WOULD HAVE SOMEONE CALL ME BACK TO DISCUS FURTHER & THAT NEVER HAPPENED. THAT WAS ABOUT 3 WEEKS AGO. I DON'T CARE WHAT THE RECALL DATE SAYS - MY CAR HAS THE EXACT PROBLEM DESCRIBED IN THE RECALL NOTICE. THE REP ALSO TOLD ME THE RECALL GOES BY THE DATE THE CAR WAS PUT INTO SERVICE, NOT THE DATE MANUFACTURED OF 10/01; SHE SAID THE CAR WAS NOT PUT INTO SERVICE UNTIL 3/03-AFTER THE RECALL DATE.THE RECALL SAYS 1/28/02-3/22/03. ALSO I THE CAR HAD TO BE PUT INTO SERVICE EARLIER THAN 03 BECAUSE I BOUGHT IT ON 10/16/02. I DON'T UNDERSTAND WHY THIS ISN'T COVERED BY THE RECALL/CAMPAIGN - WHATEVER YOU WANT TO CALL IT. BOTH HANDLES ARE PEELING & UNSAFE! WE ARE KEEPING THIS CAR SO IT IS IMPORTANT. JUST BOUGHT A NEW SONATA.TO REPLACE ANOTHER CAR.
NHTSA complaint #10638436 — an unverified report by a vehicle owner.
at 161,000 milesSummerville, SC
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND FOUND THE INNER BODY AND REAR SUBFRAME SEVERELY CORRODED THE CORROSION SPREAD TO THE PASSENGER AREA. NHTSA CAMPAIGN NUMBER 09V124000 SUSPENSION WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #10627394 — an unverified report by a vehicle owner.
at 206,341 milesFallston, MD
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD BANGING NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM ON THE PASSENGER SIDE HAD SEPARATED BECAUSE THE SUBFRAME WAS RUSTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CONFIRMED THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 206,341.
NHTSA complaint #10621313 — an unverified report by a vehicle owner.
at 129,000 milesMeriden, CT
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT THE REAR IS NOT. ????? AND I CANNOT UNDERSTAND WHY THE LOCAL DEALER DIDN'T CALL TO TELL ME THIS BEFORE HE DID THE WORK ON THE FRONT. HAD I KNOWN HOW MUCH IT WAS GOING TO COST ME, I WOULD HAVE TOLD HIM NOT TO BOTHER. SHOULD I CHOOSE TO KEEP THE CAR, IN ADDITION TO $1,500 TO REPAIR THE REAR FRAME, I WILL ALSO NEED TO BUY TWO TIRES TO REPLACE THE TWO WHICH THIS REAR FRAME IS SHREDDING. UNBELIEVABLE.
NHTSA complaint #10546905 — an unverified report by a vehicle owner.
at 69,000 milesCincinnati, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE FOR ROUTINE MAINTENANCE, SHE LEARNED THERE WAS CORROSION UNDER THE BODY OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 69,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 89,000.
NHTSA complaint #10534496 — an unverified report by a vehicle owner.
at 260,000 milesNEW Market, AL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF.
NHTSA complaint #10531709 — an unverified report by a vehicle owner.
at 161,000 milesST Joseph, MI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHEEL COLLAPSED INTO WHEEL WELL - REPAIRED UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI. STILL HAD TO REPLACE AXLE AND AXLE BOOT - 500.00 DEALER REPAIR.
NHTSA complaint #10507462 — an unverified report by a vehicle owner.
at 161,000 milesST Joseph, MI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
AFTER HAVING REPAIRS DONE UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI AND PAYING 500.00 FOR AXLE REPAIR, 2WKS LATER THE OPPOSITE WHEEL COLLAPSED OUT OF THE BALL JOINT. 900.00 REPAIR BILL AND DEALER INDICATED THIS WAS NOT RELATED TO THE SUB-FRAME RECALL. THIS IS NOW 2 INCIDENTS WHERE THE WHEELS FELL OFF THE CAR WHILE THE DRIVER WAS DRIVING THE CAR. BOTH WERE THANKFULLY AT LOW SPEEDS IN A PARKING LOT.
NHTSA complaint #10507464 — an unverified report by a vehicle owner.
at 184,000 milesLouisville, KY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND WOULD ALSO FAIL TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE WAS FRACTURED DUE TO CORROSION OF THE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR UPDATED 5/7/13 *CN THE CONSUMER STATED THE REPAIR COST WAS REIMBURSED. 05/17/2013
NHTSA complaint #10502703 — an unverified report by a vehicle owner.
at 156,000 milesHinesville, GA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA I JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK... I THOUGHT I NEED ALIGNMENT BUT, FOUND OUT THAT I NEED REPLACE SUBFRAME. THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN NEW YORK) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I AM PLANNING TO CALL HYUNDAI.
NHTSA complaint #10494773 — an unverified report by a vehicle owner.
at 127,000 milesBirmingham, AL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA WE JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK...THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN S.DAKOTA) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I CALLED HYUNDAI AND THE REPRESENTATIVE LIED TO MY EAR THAT IT WAS NOT COVERED BY THAT RECALL AND THAT I SHOULD TAKE TO THE HYUNDAI DEALERSHIP AND PAY FOR THE REPAIR MYSELF. THIS IS UNCONSCIONABLE AND SHOULDN'T BE SO. I WISH I CAN GET SOME HELP.
NHTSA complaint #10493642 — an unverified report by a vehicle owner.
at 165,000 milesConway, SC
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY SON WAS DRIVING THE VEHICLE AT 45 MPH AND HEARD A LOUD POP IN THE RIGHT FRONT END OF THE VEHICLE AND IMMEDIATELY AFTERWARDS THE VEHICLE VEERED OF TO THE RIGHT AND ON TO THE SIDE OF THE ROAD HE WAS ABLE TO MAINTAIN CONTROL SOMEWHAT BUT IF THERE HAD BEEN PEDESTRIANS IN THAT AREA I AM NOT SURE THERE WOULD HAVE NOT BEEN SERIOUS CONSEQUENCES, THE CAR WAS DRIVEN SLOWLY TO THE NEAREST HYUNDAI DEALER FOR ASSESSMENT AND AFTER ASSESSMENT THE DEALER STATED THAT THE SUB-FRAME HAS RUSTED OUT TO THE POINT THAT THE RIGHT FRONT WHEEL COULD BECOME DETACHED THEREBY POSSIBLY CAUSING A POTENTIAL CATASTROPHIC FAILURE OR LOSS OF CONTROL OF THE VEHICLE AND UNKNOWN CONSEQUENCES, DEALER HAS SUBMITTED INFORMATION TO HYUNDAI CORP, THE VEHICLE HAS AN ACTIVE RECALL ON THIS PARTICULAR SAFETY DEFECT. RECALL #089 ISSUED IN APRIL 2008. WE ARE AWAITING HYUNDAIS RESPONSE AS TO THE STATUS OF OUR RECALL REQUEST AS OF 08/01/12.
NHTSA complaint #10468761 — an unverified report by a vehicle owner.
at 148,423 milesWorthington, OHFire
STRUCTURE:FRAME AND MEMBERS
CORROSION OF SUBFRAME, CAUSING IT TO BREAK AND THEN CATCH FIRE TO THE CAR UNDER THE HOOD, DESTROYING WIRING AND HOSES.
NHTSA complaint #10386542 — an unverified report by a vehicle owner.